HD Security Cameras Posts

There is a new firmware update coming for the Alarm.com ADC-V515 1080p Camera w/ HDR. The update will allow you to disable the microphone and two-way audio speaker for the camera. Any ADC-V515 that is online and set up with an active Alarm.com account will automatically receive the update.

Please be aware that Alarm.com has merely announced that the update is being pushed down in the near future, and they have not provided us with an exact date of when it will happen. Alarm.com does have somewhat of a history of announcing firmware updates a bit on the early side. Don't be completely surprised if the update doesn't happen sometime very soon. But we're hopeful that Alarm.com will push down the update sometime this week.

Again, no action is needed on your part to receive the update. As long as you have your ADC-V515 Camera online and set up with your active Alarm.com account, then the update will be automatically pushed down over-the-air (OTA) across the Alarm.com servers. Your ADC-V515 will be ready to receive the update thanks to its 2.4 GHz WIFI connection with your local network. Please note that no indication will be made at the camera while the update is being applied. The LED will just remain solid green to indicate a connection with the Alarm.com servers,

After the update has been applied, it will be easy for you to disable the audio functions for the ADC-V515 Camera from Alarm.com. Just log into the Alarm.com website on a compatible web browser, and then choose Video, followed by Settings. Then select the ADC-V515 Video Device, and then Device Info. There should be a toggle option for you to turn the camera's microphone and speaker ON or OFF. This is a convenient option if you no longer wish to use the audio functions and capabilities for the ADC-V515, or if you want to disable them temporarily.

Do you have any thoughts on the ADC-V515 or any other Alarm.com Cameras? Have you tried the audio functions, and do you think having the option to disable them will be useful? Share your thoughts down below in a comment, as we would love to hear your thoughts. Alarm Grid will be back soon with more security system news and updates!

There is a new firmware update coming for the Alarm.com ADC-V515 1080p Camera w/ HDR. The update will allow you to disable the microphone and two-way audio speaker for the camera. Any ADC-V515 that is online and set up with an active Alarm.com account will automatically receive the update.

Please be aware that Alarm.com has merely announced that the update is being pushed down in the near future, and they have not provided us with an exact date of when it will happen. Alarm.com does have somewhat of a history of announcing firmware updates a bit on the early side. Don't be completely surprised if the update doesn't happen sometime very soon. But we're hopeful that Alarm.com will push down the update sometime this week.

Again, no action is needed on your part to receive the update. As long as you have your ADC-V515 Camera online and set up with your active Alarm.com account, then the update will be automatically pushed down over-the-air (OTA) across the Alarm.com servers. Your ADC-V515 will be ready to receive the update thanks to its 2.4 GHz WIFI connection with your local network. Please note that no indication will be made at the camera while the update is being applied. The LED will just remain solid green to indicate a connection with the Alarm.com servers,

After the update has been applied, it will be easy for you to disable the audio functions for the ADC-V515 Camera from Alarm.com. Just log into the Alarm.com website on a compatible web browser, and then choose Video, followed by Settings. Then select the ADC-V515 Video Device, and then Device Info. There should be a toggle option for you to turn the camera's microphone and speaker ON or OFF. This is a convenient option if you no longer wish to use the audio functions and capabilities for the ADC-V515, or if you want to disable them temporarily.

Do you have any thoughts on the ADC-V515 or any other Alarm.com Cameras? Have you tried the audio functions, and do you think having the option to disable them will be useful? Share your thoughts down below in a comment, as we would love to hear your thoughts. Alarm Grid will be back soon with more security system news and updates!

You may recall us briefly discussing the Alarm.com Camera Onboard Recording feature when it was announced that the ADC-SVR122 was being discontinued. Today, we're taking a closer look at the feature, what it entails, and how you can get started. Let's check out Alarm.com Onboard Recording!

Simply put, Alarm.com Onboard Recording allows a compatible Alarm.com Camera to record captured footage locally to a micro SD card that is on board the camera. As the camera is connected with the Alarm.com servers, the user can access the footage on the Micro SD card remotely using the Alarm.com website or mobile app. Only footage that is still on the Micro SD card can be accessed. As the camera continues to record and store video, older footage on the card is deleted to make space. You must access and save any important footage on the Micro SD card before it is deleted and lost forever. Many Alarm.com users have found that onboard recording is a nice alternative to using a streaming video recorder (SVR) device.

There are many things to keep in mind when thinking about Alarm.com Onboard Recording. The first thing you should consider is which Alarm.com Cameras support the feature. At this time, there are only three (3). These are the ADC-V515, the ADC-V523, and the ADC-V723. It's likely no coincidence that these cameras also happen to be the premier residential video surveillance options offered by Alarm.com. You may also recall that Alarm Grid took an in-depth look at these same cameras not too long ago. Check out that post here. Remember that you will need a monitoring plan that includes both video surveillance and access to Alarm.com to use any of these cameras. Examples of compatible plans include an Alarm Grid Platinum Level Plan (Self or Full) or an Alarm Grid Video Only Plan. Learn about monitoring plans here.

Once you have a compatible camera, you can then start thinking about which Micro SD card you want to use. The Micro SD card you select cannot have a capacity smaller than 32GB and cannot be larger than 512GB in size, and it should be a high-quality card that has been specifically built for video surveillance. Alarm.com lists the following Micro SD cards as compatible:

• Micron Industrial Memory Cards (Available in 128GB and 256GB)
• SanDisk High Endurance
• WD Purple Micro SD Cards

Additionally, you should check out the following FAQs from Alarm Grid that show you how to install the Micro SD card for each of the compatible ADC Cameras:

• Installing the Micro SD for the ADC-V515
• Installing the Micro SD for the ADC-V523
• Installing the Micro SD for the ADC-V723

After selecting the proper plan, a compatible camera, and a recommended Micro SD card, make sure your monitoring company enables the "Onboard Recording with Smart View" feature on your account. You will not be able to set up the feature on your account until this option has been enabled. Once you have the Onboard Recording feature set up and running, accessing the recorded footage is very simple. You can use the Alarm.com website or mobile app for this task. We recommend checking out our FAQ on Viewing Alarm.com Onboard Recorded Video from an SD Card for more information.

What do you think of the Alarm.com Camera Onboard Recording feature? Would you like to see it become available for more Alarm.com Cameras? Leave a comment down below, and share your thoughts. And stay tuned to the Alarm Grid Blog for more security system news coming soon!

You may recall us briefly discussing the Alarm.com Camera Onboard Recording feature when it was announced that the ADC-SVR122 was being discontinued. Today, we're taking a closer look at the feature, what it entails, and how you can get started. Let's check out Alarm.com Onboard Recording!

Simply put, Alarm.com Onboard Recording allows a compatible Alarm.com Camera to record captured footage locally to a micro SD card that is on board the camera. As the camera is connected with the Alarm.com servers, the user can access the footage on the Micro SD card remotely using the Alarm.com website or mobile app. Only footage that is still on the Micro SD card can be accessed. As the camera continues to record and store video, older footage on the card is deleted to make space. You must access and save any important footage on the Micro SD card before it is deleted and lost forever. Many Alarm.com users have found that onboard recording is a nice alternative to using a streaming video recorder (SVR) device.

There are many things to keep in mind when thinking about Alarm.com Onboard Recording. The first thing you should consider is which Alarm.com Cameras support the feature. At this time, there are only three (3). These are the ADC-V515, the ADC-V523, and the ADC-V723. It's likely no coincidence that these cameras also happen to be the premier residential video surveillance options offered by Alarm.com. You may also recall that Alarm Grid took an in-depth look at these same cameras not too long ago. Check out that post here. Remember that you will need a monitoring plan that includes both video surveillance and access to Alarm.com to use any of these cameras. Examples of compatible plans include an Alarm Grid Platinum Level Plan (Self or Full) or an Alarm Grid Video Only Plan. Learn about monitoring plans here.

Once you have a compatible camera, you can then start thinking about which Micro SD card you want to use. The Micro SD card you select cannot have a capacity smaller than 32GB and cannot be larger than 512GB in size, and it should be a high-quality card that has been specifically built for video surveillance. Alarm.com lists the following Micro SD cards as compatible:

• Micron Industrial Memory Cards (Available in 128GB and 256GB)
• SanDisk High Endurance
• WD Purple Micro SD Cards

Additionally, you should check out the following FAQs from Alarm Grid that show you how to install the Micro SD card for each of the compatible ADC Cameras:

• Installing the Micro SD for the ADC-V515
• Installing the Micro SD for the ADC-V523
• Installing the Micro SD for the ADC-V723

After selecting the proper plan, a compatible camera, and a recommended Micro SD card, make sure your monitoring company enables the "Onboard Recording with Smart View" feature on your account. You will not be able to set up the feature on your account until this option has been enabled. Once you have the Onboard Recording feature set up and running, accessing the recorded footage is very simple. You can use the Alarm.com website or mobile app for this task. We recommend checking out our FAQ on Viewing Alarm.com Onboard Recorded Video from an SD Card for more information.

What do you think of the Alarm.com Camera Onboard Recording feature? Would you like to see it become available for more Alarm.com Cameras? Leave a comment down below, and share your thoughts. And stay tuned to the Alarm Grid Blog for more security system news coming soon!

For Alarm.com Cameras, it can be a bit overwhelming with all of the great options available. Today, we're going to keep things simple by checking out the three (3) cameras that provide the best features and ease of use for the typical homeowner. Here are the top picks for Alarm.com Cameras.

The cameras we are checking out today are all built for residential use. However, you should have no problem using them to monitor a small business if needed. These cameras are differentiated from the Alarm.com Commercial Cameras because they do not have an extra C in the SKU, or name. Any Alarm.com Camera with a SKU of ADC-V###, with the ### representing a three digit number is a residential camera. They should not be confused with the cameras with SKUs in the ADC-VC### format. That extra C after the V indicates Commercial. And while the Alarm.com Commercial Cameras are fantastic, and they can certainly be used in the home, most residential users will have an easier time getting started with the corresponding residential cameras.

As far as what makes the residential cameras different from the commercial cameras, there is one feature that really stands out. The Alarm.com Residential Cameras are WIFI cameras that connect wirelessly to the local WIFI you already have set up in your home. But the Alarm.com Commercial Cameras are typically Power Over Ethernet (PoE). A PoE camera will not connect wirelessly to WIFI. Instead, you will need to run an ethernet cable to the camera, which will supply both internet and electrical power. A non-PoE WIFI camera will instead have its own plug-in transformer that you can just plug into any outlet. While many users appreciate the ability to set up a camera with PoE, most homeowners will have an easier time just connecting the camera to WIFI and finding a nearby outlet to use. Therefore, when it comes to residential cameras, WIFI is considered supreme.

For any Alarm.com Camera, you will need a monitoring plan that includes video surveillance to start using them. If you already have a security system that uses Alarm.com, such as a Qolsys IQ Panel 2 Plus or a 2GIG GC3e, then you will likely just need to upgrade your existing monitoring plan. If you are new to alarm monitoring and plan on setting up a security system as well, then the Alarm Grid Platinum Plan is a great option that combines top-of-the-line alarm monitoring service, including central station coverage, with the video surveillance features that you and your family need. Or if you don't have a security system, and you just want to use Alarm.com Cameras, then you may explore the Alarm Grid Video Only Plan, which offers affordable video surveillance for users who just want that service.

Of course, for any video monitoring plan, you will need some cameras, so let's get into the three Alarm.com Cameras we intend on checking out today!

First up we have the Alarm.com ADC-V523, which is honestly the go-to Alarm.com Residential Camera for standard, indoor use. It is the gold-standard of Alarm.com Cameras, offering all of the features and performance you could possibly want. It has a premium image sensor (1/2.7” CMOS, 2.1 MP, 1920 x 1080, HDR) and camera lens (3.0mm, F2.0) to capture activity around your home in true 1080p quality, with High Dynamic Range (HDR). Also included is IR Night Vision, which effectively captures video at night or in an otherwise dark setting from up to ~15 feet away. And a viewing angle of 117° ensures that no action is missed, providing a wider coverage area and field of view (FoV) for when you need it most. Simply put, if you need an indoor camera, and you don't want to sacrifice anything in terms of quality, then the Alarm.com ADC-V523 is for you.

But if you don't need quite all the bells and whistles, then you might instead consider the new budget camera from Alarm.com, presenting the Alarm.com ADC-V515. This camera offers all of the same features as the premium ADC-V523, with a slightly toned down image. You still get the 1080p quality and High Dynamic Range (HDR), but the image sensor is a bit reduced (1/3", 2.12 MP, 1920x1080, HDR), and the lens is just a bit smaller (3.19 mm, F2.2). Also viewing angle FoV is 7-degrees reduced at 110°. But otherwise, this is pretty much the same camera. You still get the ~15 Feet IR Night Vision and all of the other great features. Quite frankly, most users will not notice any bit of difference with this camera. If you want an outstanding camera at the best price Alarm.com can offer, then the Alarm.com ADC-V515 is for you.

Last but not least is Alarm.com's best offering for a residential outdoor camera, the Alarm.com ADC-V723. This premium outdoor model brings the same features and performance as the ADC-V523, but presents it in a package that can withstand the harshness of an outdoor environment. Returning is the same fantastic image sensor (1/2.7” CMOS, 2.1 MP, 1920 x 1080, HDR), camera lens (3.0mm, F2.0), and wide viewing angle FoV (117°), but there are two (2) things that separate this camera. First, the ADC-V723 has an amped up IR Night Vision range of ~40 feet, compared with just ~15 feet of the indoor model. This is important if you have a big backyard and need to capture night prowlers in the act. And the second change, making the camera perfect for ourdoor use is the ingress protection, IP66. You can trust this camera to work perfectly even with exposure to rain, snow, wind, heavy sunlight, and heavy dust. It will keep on recording strong and monitoring your home for suspicious activity. If you want a tremendous 1080p HDR outdoor camera, then look no further than the Alarm.com ADC-V723.

If you have any questions about the Alarm.com Cameras we presented here today, or any of the other cameras offered from Alarm.com, please send an email to suppor@alarmgrid.com. We are happy to help you find the perfect cameras to use around your home. Our hours for checking email run from 9am to 8pm ET M-F, so keep that in mind when contacting our support team. We look forward to hearing from you!

For Alarm.com Cameras, it can be a bit overwhelming with all of the great options available. Today, we're going to keep things simple by checking out the three (3) cameras that provide the best features and ease of use for the typical homeowner. Here are the top picks for Alarm.com Cameras.

The cameras we are checking out today are all built for residential use. However, you should have no problem using them to monitor a small business if needed. These cameras are differentiated from the Alarm.com Commercial Cameras because they do not have an extra C in the SKU, or name. Any Alarm.com Camera with a SKU of ADC-V###, with the ### representing a three digit number is a residential camera. They should not be confused with the cameras with SKUs in the ADC-VC### format. That extra C after the V indicates Commercial. And while the Alarm.com Commercial Cameras are fantastic, and they can certainly be used in the home, most residential users will have an easier time getting started with the corresponding residential cameras.

As far as what makes the residential cameras different from the commercial cameras, there is one feature that really stands out. The Alarm.com Residential Cameras are WIFI cameras that connect wirelessly to the local WIFI you already have set up in your home. But the Alarm.com Commercial Cameras are typically Power Over Ethernet (PoE). A PoE camera will not connect wirelessly to WIFI. Instead, you will need to run an ethernet cable to the camera, which will supply both internet and electrical power. A non-PoE WIFI camera will instead have its own plug-in transformer that you can just plug into any outlet. While many users appreciate the ability to set up a camera with PoE, most homeowners will have an easier time just connecting the camera to WIFI and finding a nearby outlet to use. Therefore, when it comes to residential cameras, WIFI is considered supreme.

For any Alarm.com Camera, you will need a monitoring plan that includes video surveillance to start using them. If you already have a security system that uses Alarm.com, such as a Qolsys IQ Panel 2 Plus or a 2GIG GC3e, then you will likely just need to upgrade your existing monitoring plan. If you are new to alarm monitoring and plan on setting up a security system as well, then the Alarm Grid Platinum Plan is a great option that combines top-of-the-line alarm monitoring service, including central station coverage, with the video surveillance features that you and your family need. Or if you don't have a security system, and you just want to use Alarm.com Cameras, then you may explore the Alarm Grid Video Only Plan, which offers affordable video surveillance for users who just want that service.

Of course, for any video monitoring plan, you will need some cameras, so let's get into the three Alarm.com Cameras we intend on checking out today!

First up we have the Alarm.com ADC-V523, which is honestly the go-to Alarm.com Residential Camera for standard, indoor use. It is the gold-standard of Alarm.com Cameras, offering all of the features and performance you could possibly want. It has a premium image sensor (1/2.7” CMOS, 2.1 MP, 1920 x 1080, HDR) and camera lens (3.0mm, F2.0) to capture activity around your home in true 1080p quality, with High Dynamic Range (HDR). Also included is IR Night Vision, which effectively captures video at night or in an otherwise dark setting from up to ~15 feet away. And a viewing angle of 117° ensures that no action is missed, providing a wider coverage area and field of view (FoV) for when you need it most. Simply put, if you need an indoor camera, and you don't want to sacrifice anything in terms of quality, then the Alarm.com ADC-V523 is for you.

But if you don't need quite all the bells and whistles, then you might instead consider the new budget camera from Alarm.com, presenting the Alarm.com ADC-V515. This camera offers all of the same features as the premium ADC-V523, with a slightly toned down image. You still get the 1080p quality and High Dynamic Range (HDR), but the image sensor is a bit reduced (1/3", 2.12 MP, 1920x1080, HDR), and the lens is just a bit smaller (3.19 mm, F2.2). Also viewing angle FoV is 7-degrees reduced at 110°. But otherwise, this is pretty much the same camera. You still get the ~15 Feet IR Night Vision and all of the other great features. Quite frankly, most users will not notice any bit of difference with this camera. If you want an outstanding camera at the best price Alarm.com can offer, then the Alarm.com ADC-V515 is for you.

Last but not least is Alarm.com's best offering for a residential outdoor camera, the Alarm.com ADC-V723. This premium outdoor model brings the same features and performance as the ADC-V523, but presents it in a package that can withstand the harshness of an outdoor environment. Returning is the same fantastic image sensor (1/2.7” CMOS, 2.1 MP, 1920 x 1080, HDR), camera lens (3.0mm, F2.0), and wide viewing angle FoV (117°), but there are two (2) things that separate this camera. First, the ADC-V723 has an amped up IR Night Vision range of ~40 feet, compared with just ~15 feet of the indoor model. This is important if you have a big backyard and need to capture night prowlers in the act. And the second change, making the camera perfect for ourdoor use is the ingress protection, IP66. You can trust this camera to work perfectly even with exposure to rain, snow, wind, heavy sunlight, and heavy dust. It will keep on recording strong and monitoring your home for suspicious activity. If you want a tremendous 1080p HDR outdoor camera, then look no further than the Alarm.com ADC-V723.

If you have any questions about the Alarm.com Cameras we presented here today, or any of the other cameras offered from Alarm.com, please send an email to suppor@alarmgrid.com. We are happy to help you find the perfect cameras to use around your home. Our hours for checking email run from 9am to 8pm ET M-F, so keep that in mind when contacting our support team. We look forward to hearing from you!

Alarm.com is back again for the holiday season, as users will once again be able to have Santa appear in screenshots for their Alarm.com Security Cameras. This feature is great for sharing with young family members, as well as for as anyone who loves Christmas and wants to get in the spirit.

The "Santa Security" feature is available on both the Alarm.com website and mobile app. If you are using, the Alarm.com Mobile App, then you may want to verify that you are using a high enough version. For iOS users, Version 4.17 or higher is needed. Android users need at least Version 4.15.1. Remember you can download the app for free from either the Apple App Store or the Google Play Store. And of course, you will need a monitoring plan that includes access to Alarm.com for video surveillance, such as an Alarm Grid Platinum Plan.

To get started, just open the Alarm.com website or mobile app, and then enter the Cameras Menu. Select the video feed for one of your compatible cameras, and then click on the icon of Santa. You can select from a few different Santa images to insert into your camera's screenshot. The Santa image you select can be positioned wherever you like, and you can also resize the Santa image to better fit the setting. Then all you have to do is download the altered picture and share it with your friends and family to show them that Santa visited!

Of course, this isn't capturing the real Santa on your Alarm.com Security Cameras. Santa is much too fast for that, so it won't work if you try to get video of the real Kris Kringle himself. But this is certainly a nice alternative. The feature will be available from December 7th through December 31st. That should give you plenty of time to produce a Santa image to show your kids, loved ones, and anyone else who loves Christmas. No special sign-up is required. All you need is a compatible Alarm.com Camera and a video monitoring plan.

If you have any questions about the Santa Security feature for Alarm.com, then please reach out to us be emailing support@alarmgrid.com. Our team is happy to answer any questions you might have about the Santa feature, or about Alarm.com service in general. This email is also good to use if you want to start new monitoring service. It's not too late to set up an Alarm.com Security System with a camera so that you can enjoy the Santa Security feature this year. As always, we look forward to hearing from you. Happy holidays 2020!

Alarm.com is back again for the holiday season, as users will once again be able to have Santa appear in screenshots for their Alarm.com Security Cameras. This feature is great for sharing with young family members, as well as for as anyone who loves Christmas and wants to get in the spirit.

The "Santa Security" feature is available on both the Alarm.com website and mobile app. If you are using, the Alarm.com Mobile App, then you may want to verify that you are using a high enough version. For iOS users, Version 4.17 or higher is needed. Android users need at least Version 4.15.1. Remember you can download the app for free from either the Apple App Store or the Google Play Store. And of course, you will need a monitoring plan that includes access to Alarm.com for video surveillance, such as an Alarm Grid Platinum Plan.

To get started, just open the Alarm.com website or mobile app, and then enter the Cameras Menu. Select the video feed for one of your compatible cameras, and then click on the icon of Santa. You can select from a few different Santa images to insert into your camera's screenshot. The Santa image you select can be positioned wherever you like, and you can also resize the Santa image to better fit the setting. Then all you have to do is download the altered picture and share it with your friends and family to show them that Santa visited!

Of course, this isn't capturing the real Santa on your Alarm.com Security Cameras. Santa is much too fast for that, so it won't work if you try to get video of the real Kris Kringle himself. But this is certainly a nice alternative. The feature will be available from December 7th through December 31st. That should give you plenty of time to produce a Santa image to show your kids, loved ones, and anyone else who loves Christmas. No special sign-up is required. All you need is a compatible Alarm.com Camera and a video monitoring plan.

If you have any questions about the Santa Security feature for Alarm.com, then please reach out to us be emailing support@alarmgrid.com. Our team is happy to answer any questions you might have about the Santa feature, or about Alarm.com service in general. This email is also good to use if you want to start new monitoring service. It's not too late to set up an Alarm.com Security System with a camera so that you can enjoy the Santa Security feature this year. As always, we look forward to hearing from you. Happy holidays 2020!

We actually missed this about a month ago, but it appears Alarm.com has updated their website camera video feed viewer to use native browser streaming. This replaces the old Adobe Flash video viewer. This change does not come as a surprise, as Adobe Flash will soon reach its end of life.

Being able to live-stream the video feed for Alarm.com Security Cameras is one of the most important features of these devices. This can be done using the Alarm.com website or the mobile app. The change being discussed here affects streaming through a web browser and the Alarm.com website. Before, it was only possible to stream Alarm.com Cameras on the website by using the Adobe Flash video viewer. The update provides support for native browser streaming. This will make it easier for most viewers to access their camera feeds.

With Adobe Flash reaching its end of life by the end of the year, this update was basically a no-brainer for Alarm.com. Users will still have the ability to view their cameras using Adobe Flash until the end of the year. At that point, only native browser streaming will be supported for camera streaming through the Alarm.com website. Native browser streaming is easier to maintain, and it does not require users to install and update a Flash plug-in. Native browser streaming support was actually made available towards the end of September, but we never covered the news in our blog prior to now.

When you access your Alarm.com account through the website, the Video section will appear on the left if Video Surveillance has been added to your account. By clicking on this section then Live Video, you will be able to choose a camera for streaming. In the upper-right corner there will be a toggle bar for you to enable or disable the "New Viewer. When the bar is blue, the New Viewer is enabled, and native browser streaming will be used. This is the default option. You can click the toggle bar to turn off the New Viewer and use Adobe Flash streaming. This will only be available until the end of the year. After that, no Flash streaming will be available.

Please note that the New Viewer and native browser streaming only allows the live video stream to be maintained for a few minutes at a time. After that, you will get a message that the stream has "timed out". You will need to refresh the stream to resume viewing. This is normal, and it's just a limitation that comes with Alarm.com Camera streaming. Simply click the "Play" button that appears on the screen to refresh the stream and continue watching.

Also note that while the camera viewer now has native browser streaming available, the streaming video recorder (SVR) timeline page still uses Adobe Flash. Native browser streaming is not yet available for SVR functions on the Alarm.com website. We expect that to change in the near future, as Alarm.com continues to make their transition away from Flash. We do not have an ETA on when that will become available, but we will be sure to provide an update once we learn more.

If you have any questions about Alarm.com Camera streaming, or if you are interested in monitoring service to gain access to Alarm.com, please email us at support@alarmgrid.com. Remember that Alarm Grid customers need either a Platinum Level Plan or a Video-Only Plan to gain access to Alarm.com for camera streaming. Our team is happy to address any questions or concerns you may have via email. We check our email during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you!

We actually missed this about a month ago, but it appears Alarm.com has updated their website camera video feed viewer to use native browser streaming. This replaces the old Adobe Flash video viewer. This change does not come as a surprise, as Adobe Flash will soon reach its end of life.

Being able to live-stream the video feed for Alarm.com Security Cameras is one of the most important features of these devices. This can be done using the Alarm.com website or the mobile app. The change being discussed here affects streaming through a web browser and the Alarm.com website. Before, it was only possible to stream Alarm.com Cameras on the website by using the Adobe Flash video viewer. The update provides support for native browser streaming. This will make it easier for most viewers to access their camera feeds.

With Adobe Flash reaching its end of life by the end of the year, this update was basically a no-brainer for Alarm.com. Users will still have the ability to view their cameras using Adobe Flash until the end of the year. At that point, only native browser streaming will be supported for camera streaming through the Alarm.com website. Native browser streaming is easier to maintain, and it does not require users to install and update a Flash plug-in. Native browser streaming support was actually made available towards the end of September, but we never covered the news in our blog prior to now.

When you access your Alarm.com account through the website, the Video section will appear on the left if Video Surveillance has been added to your account. By clicking on this section then Live Video, you will be able to choose a camera for streaming. In the upper-right corner there will be a toggle bar for you to enable or disable the "New Viewer. When the bar is blue, the New Viewer is enabled, and native browser streaming will be used. This is the default option. You can click the toggle bar to turn off the New Viewer and use Adobe Flash streaming. This will only be available until the end of the year. After that, no Flash streaming will be available.

Please note that the New Viewer and native browser streaming only allows the live video stream to be maintained for a few minutes at a time. After that, you will get a message that the stream has "timed out". You will need to refresh the stream to resume viewing. This is normal, and it's just a limitation that comes with Alarm.com Camera streaming. Simply click the "Play" button that appears on the screen to refresh the stream and continue watching.

Also note that while the camera viewer now has native browser streaming available, the streaming video recorder (SVR) timeline page still uses Adobe Flash. Native browser streaming is not yet available for SVR functions on the Alarm.com website. We expect that to change in the near future, as Alarm.com continues to make their transition away from Flash. We do not have an ETA on when that will become available, but we will be sure to provide an update once we learn more.

If you have any questions about Alarm.com Camera streaming, or if you are interested in monitoring service to gain access to Alarm.com, please email us at support@alarmgrid.com. Remember that Alarm Grid customers need either a Platinum Level Plan or a Video-Only Plan to gain access to Alarm.com for camera streaming. Our team is happy to address any questions or concerns you may have via email. We check our email during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you!