Honeywell VISTA 15P, 20P, 21iP Cheatsheet
PostedThe Honeywell VISTA 15P, 20P and 21iP are hardwired security systems that can each serve as the central hub for a user's security setup. Since these systems do not come with their own display screen, a user may feel somewhat intimidated when working with one of these panels. Fortunately, setting up and programming a Honeywell VISTA system is not so difficult once you know the proper commands and inputs. This guide will help you conduct basic tasks with your VISTA panel so that you can get the most out of your security system.
Throughout this cheatsheet, you may be asked to consult the VISTA Programming Guide to find more detailed instructions for any given process.
VISTA 15P
|
VISTA 20P | VISTA 21iP |
Keypads
In order to use a VISTA system, you will need an alphanumeric keypad for programming and controlling the panel. A great keypad for this purpose is the Honeywell 6160RF Keypad. This keypad will allow you to control your VISTA panel with relative ease, and it includes a built-in high capacity wireless receiver so that you can use wireless sensors with your system.
Without a 6160RF, or a separate standalone wireless receiver, the VISTA-15P, 20P and 21iP would only support wired zones and you wouldn't be able to program Honeywell wireless 5800 Series devices until you added a receiver. Although only one keypad is necessary, some users may choose to add multiple keypads to their VISTA panel so that they they can have multiple points of access to, or egress from, their system.
Any keypad that is added to the system must have it's own unique address, which can be set by following this FAQ. The first keypad of partition 1 must be assigned address 16. Programming locations190 through 196 will define the attributes for any keypads that are assigned to addresses 17 through 23.
Common Keypad Messages
Keypad Display | Meaning |
---|---|
bF | AlarmNet Radio trouble: Check address, ECP wiring, registration status, signal strength |
BAT | Panel Low or Missing Battery |
BAT 09-64 | Sensor Low Battery, the number displayed is the sensor or zone number. If four consecutive zones are listed together, it is likely a key fob low battery. |
BAT 00 | Wireless Keypad Low Battery |
Check 100 | System Receiver Trouble. Can be caused by an address issue (use address 00), a wiring issue, or can also be caused by a tamper, though most 5800-series receivers do not have a tamper. |
Check 103 | Indicates an AlarmNet Communicator trouble. Can be caused by the device not being properly addressed (address 03), wiring trouble, tamper, registration trouble, and signal trouble. |
Check + Zone Number | Indicates a problem with a specific zone:
|
CHECK 70 | Siren Trouble - this means different things, depending on the version of panel:
|
CHECK 87 | Trouble with 4285/4286 VIP module. Can be caused by an address problem, a keypad bus wiring problem, or a tamper condition. Can also indicate a bad module. |
CHECK 94 | Telco Line Fault - Phone line supervision is enabled in *92. If enabled, the panel supervises the Tip and Ring terminals (23 and 24 respectively). If the voltage drops below 3VDC (4.5VDC up until 2003) for the amount of time specified in *92 entry 1, a Check 92, Telco Line Fault will be displayed. If there is no phone line connected, be sure *92 has 0 0 entered. |
OC or Open CKT | Open Circuit - Indicates the keypad is not receiving data from the alarm panel. This can be caused by an addressing issue, by a wiring issue, or by a panel or keypad issue. Read how to troubleshoot here. |
FC or Comm Fail | Communication Failure - Specifically, telephone line communication failure. If no phone line is in use, this FAQ shows you how to prevent this error. |
CC or Modem Comm | Indicates that a remote download connection is in progress. |
strong>d1 or Busy, Standby | Indicates the panel processor is busy. Will be seen upon initial power up, sometimes after exiting programming, and in some cases, if it doesn't clear after a few seconds, it may mean the system has been shut down via a downloader. It could also signify a panel issue. |
CA or Cancelled Alarm | Alarm Canceled - Displayed when the dialer is selected as the primary reporting path (*55 = 0) and any of the following occur:
|
C5 | Clock is not set - Only seen on proprietary panels that require a clock set. These include Guardian Alarm versions of the VISTA-20P, and possibly some Monitronics and Protection 1 panels. |
EA or Exit Alarm | Exit Error - Enabled in programming location *59 (always enabled on SIA panel versions):
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E4, E8, or Busy Standby-E4 or Busy Standby-E8 | This means there are more RF zones programmed than the attached receiver can support. A Low-capacity receiver can support up to eight (8) RF zones, a Medium can support up to 16, and a High can support as many as the panel will allow. E4 indicates more than eight (8) zones are programmed and the receiver is a Low, and an E8 indicates more than 16 zones are programmed and the receiver is a Medium. The receiver tells the panel its capacity, then the panel keeps track of the RF zones programmed. In rare instances, a receiver may go bad and indicate the wrong capacity for itself to the panel, which can cause an E4 or E8 condition. |
NO AC or AC Loss | The AC input to the panel on Terminal 1 and Terminal 2 is either too low or is missing. The acceptable AC Voltage threshold is 16.5VAC. If the input voltage drops below 16.5VAC for 15 Seconds or longer, AC Loss or NO AC will be displayed. If AC Loss reporting is enabled, the report is randomized with an up to four (4) hour delay. If AC restores before the report is sent, no AC Loss nor an AC Restore report is sent. The Event Logging of AC Loss follows the dialer, so if it's not reported, it's also not logged, and if AC Loss reporting is not enabled, the event log entry is still randomized based on how it would report if the code were enabled. Total Connect 2.0 logs AC Loss activity as it occurs. |
dd or Test In Progress | The panel is in Walk Test Mode - Along with the display, the keypad will emit a beep every 40 Seconds. Enter walk test by keying in [Installer, Master, or Partition Master Code] + [5] + [0]. The siren will sound in order to load test the battery. As each zone is faulted, it will chime and the zone number/description will be displayed. Enter [Code] + [1] to exit walk test mode. It will exit on its own after four (4) hours, if you forget. During the last five (5) minutes of this 4-hour window, it will emit a double beep every 30 seconds. |
Using Your Keypad
In order to perform most of the basic programming functions on a VISTA panel, you must first enter into programming mode. The following are some basic commands that you will enter when programming your VISTA system:
Operation | Command |
---|---|
Enter Programming Mode | [Installer Code] + [800] |
Review Programming Values | [#] + [Data Field Number] |
Change Programming Values | [*] + [Data Field Number] |
Clear Programming Location Contents | [*] + [Data Field Number] + [*] |
Exit Programming Mode | [*] + [99] |
Reset Panel to Default (Note: You will lose all programming!) | [*] + [97] |
Enter Zone Programming (for setting Zone Attributes) | [*] + [56] (see note below) |
Note: Unlike other programming entries, *56 is a special sub-menu mode for programming zones for the system which acts differently than a regular programming field. If you don't have an alphanumeric keypad, the display on your keypad will blank out when entering this mode. Therefore, we never recommend accessing this mode unless you're using an alphanumeric keypad.
For a complete list of data fields within programming mode, please see the programming guide. Programming fields start at number 20 and range all the way to number 199. However, not every value between 20 and 199 represents a valid data field.
Once you have entered into a data field, enter in the digits needed to make the desired changes. After the digits have been entered, the keypad will beep three times to confirm that the changes were made, and the system will automatically move to the next data field in sequence. Valid entries for each specific data field can be found in the VISTA programming guide. In fields where all possible digits may not be used, such as in the Primary Central Station Phone Number [*41], press [*] after the entry of the last digit to let the panel know that you have completed your entries for that field. The system will beep three times for confirmation.
User Codes
One of the first things you will want to do when setting up your VISTA system is to program user codes. These codes are needed for arming and disarming the system and for making changes to the system settings. Each code will be assigned a different 2-digit user number in order to differentiate it from other codes. Some code types are required to be used with a specific user number. Up to 32 codes can be used with a VISTA 15P system, while a VISTA 20P or 21iP can support up to 48 codes.
Default Master Code - 1234
Default Installer Code - 4112
The table below shows the different types of codes that can be used with the system:
Code Type
|
Assignable User Slot | Authority Level | Functions |
---|---|---|---|
Installer | Must be 01. (Hard Coded) |
N/A | Used for entering programming mode. Can arm the system, but can only disarm if it was the code used to arm the system. Cannot be deleted. Programmed in programming location *20. |
Master | Must be 02. (Hard Coded) |
N/A | Can perform all security functions, add/delete users, change current Master Code, view event log, set system clock, program keypad macro, program scheduled events, activate output devices. Cannot access programming. Cannot be deleted. |
User | For VISTA15P, can be any value between 03 and 33. For VISTA 20P and 21iP, can be any value between 03 and 49. |
0 | Can arm/disarm the system. Cannot add/delete users, view event log, set system clock or program scheduled events. |
Arm Only | Same as User. | 1 | Can only arm the system. Cannot disarm. |
Guest | Same as User. | 2 | Can arm the system, but it can only disarm the system if it was the code used to arm the system. |
Duress | Same as User. | 3 | Can disarm the system, but when Duress reporting is enabled, it will send an alert to the central station requesting immediate police dispatch. Should be used in emergency situations only. |
Partition Master (20P and 21iP only) | Can be any value between 03 and 49. Partition 1 is default to 03, and Partition 2 is default to 33.
|
4 | Same as the Master Code, but limited to specific partition only. Since the 15P only has one partition, it is not necessary to have any codes of this type on a VISTA 15P. |
Please note that the default Installer Code for a VISTA panel is 4112. This code will always be assigned to user number 01. There is only one Installer Code per system. We recommend leaving this code at its default setting so that you do not become locked out of programming. You will not be able to use your Installer Code to disarm your system, unless it was the code used to arm it in the first place.
Additionally, there can also be only one Master Code per VISTA system. The default Master Code is 1234. However, it is strongly advised that you change this code in order to prevent others from accessing your system. The Master Code will always be assigned to user number 02.
The table below shows the necessary inputs for setting up codes:
Operation
|
Input |
---|---|
Adding New Code | [Master Code] + [8] + [2-digit User Number] + [desired 4-digit code] |
Deleting Code | [Master Code] + [8] + [2-digit User Number] + [#] + [0] |
Assigning Attributes | [Master Code] + [8] + [2-digit User Number] + [#] + [Attribute Number] + [Attribute Value]
|
The table below shows the possible Attributes and their respective Attribute Values:
Attribute
|
Attribute Number | Possible Attribute Values |
---|---|---|
Authority Level | 1 | 0 = User
1 = Arm Only 2 = Guest 3 = Duress 4 = Partition Master (20P and 21iP only) |
Access Group | 2 | 0 through 8 (0 is not assigned to a group) |
Active Partitions | 3 | 1, 2 and 3. Partition 3 is the common partition. Can be assigned to multiple partitions. Enter in the desired partitions consecutively, then press [#] when finished. |
RF Zone Number | 4 | Assigns user number to button type zone for arm/disarm.
|
Open/Close Paging | 5 | 0 = No
1 = Yes |
When setting up a typical User Code on a single partition system, we generally recommend assigning the following Attributes:
Attribute
|
Recommended Input |
---|---|
Authority Level | 0 |
Access Group | 0 |
Active Partitions | 1 |
RF Zone Number | 2-digit Zone Number |
Open/Close Paging | 0 |
Alpha Descriptors
Alpha descriptors are used to name zones so they can be easily identified by the user by using an alphanumeric keypad or through Total Connect. If you have alpha descriptors programmed, but you are using a Fixed English keypad, the alpha descriptors will not be displayed. Once an alpha descriptor has been set up for a zone, it will be identified by an English language description (e.g. Front Door, Kitchen Smoke Detector, Back Window, etc.) instead of just a 2-digit zone number.
When setting up an alpha descriptor, each word will be represented by a unique 3-digit code. For a complete list of possible words and their respective 3-digit codes, please consult Page 11 of the VISTA-21iP Programming Guide (different from the standard VISTA Programming Guide).
Some of the common alpha descriptor codes are outlined below:
Smoke Alarm = [176] + [002]
Inside Front Door = [101] + [085] + [057]
Outside Front Door = [140] + [085] + [057]
Basement Door = [016] + [057]
Inside Back Door = [101] + [013] + [057]
Outside Back Door = [140] + [013] + [057]
For detailed instructions on how to program alpha descriptors, please follow this FAQ.
Wireless KeyFobs
A wireless keyfob is a device that allows you to control your VISTA system without having to work from the keypad. This can be very convenient for quick arming and disarming, as well as for arming/disarming from outside the protected premises.
When setting up a four-button wireless keyfob, remember that each programmed button (or dual-button presses) will require a wireless zone to be programmed with the system. This means that each keyfob can potentially use up 8 wireless key fob zones if dual-button presses are used.
Each keyfob button that's programmed for a system arm or disarm command needs to be assigned to a user code slot for the command to function. The user code slot must have a valid 4-digit code assigned to it in order for it to work properly. Only system arm and disarm commands require these types of assignments. Once a zone has been assigned to a user, all of the other zones with the same serial number (on the same keyfob) will also be automatically assigned to that same user. In other words, it is only necessary to complete this user-assigning step once per keyfob device.
For more information on setting up a wireless keyfob, please consult pages 22 and 23 of the VISTA Programming Guide.
Telephone Dialer
If you do not have a phone line connected with your system, you will want to clear the telephone programming fields to prevent a "Comm Failure" message (Alphanumeric Keypad) or an "FC" message (Fixed English Keypad) from being displayed. This will prevent the system from attempting to call out and causing a communication failure.
By default, the telephone programming fields are zeroed out, and the system will not attempt to dial out. However, if you accidentally input a digit into one of these fields, the system will attempt to dial, and you will get one of the previously mentioned error messages.
To prevent these messages from occurring, input the following command on your keypad:
[Installer Code] + [800] + [*41*] + [*42*] + [*92] + [00] + [*94*] + [*99]
Doing this will clear locations 41, 42 and 94 from the system and disable location 92. After the input has been entered, the system will no longer attempt to dial out or supervise a phone line.
Clearing Alarms
If an alarm goes off on your VISTA system, you will need to clear it to restore the system to normal status. If an alarm occurs on your system and you do not clear it shortly after it occurs, the system will display which zone was affected.
To clear this information, you will need to enter a valid User Code or the Master Code followed by the number 1. Then you will need to enter in the same inputs a second time. The first entry will disarm the system, while the second entry will reset the zone, if necessary, and clear the alarm message from the display.
This process is outlined below:
[User Code] + [1] + [User Code] + [1]
OR
[Master Code] +[1] + [Master Code] + [1]
Zone Chart
VISTA-15P |
VISTA-20P |
VISTA-21iP |
|
Total Zones |
32 Security + 8 Button |
48 Security + 16 Button |
48 Security + 16 Button |
Built-In Hardwired Zones |
6 |
8 |
8 |
Total Possible Hardwired Zones |
22 |
48 |
48 |
Total Possible Wireless Zones |
26 Security + 8 Button |
40 Security + 16 Button |
40 Security + 16 Button |
Button Zones |
8 |
16 |
16 |
Zone Doubling |
No |
Yes (Zones 2-8) |
Yes (Zones 2-8) |
2-Wire Smokes |
Up to 16 (Zone 1, wired in parallel) |
Up to 16 (Zone 1, wired in parallel) |
Up to 16 (Zone 1, wired in parallel) |
4-Wire Smokes |
Any hardwired zone - except Zone 1 |
Any hardwired zone - except Zone 1 |
Any hardwired zone - except Zone 1 |
Partitions |
1 |
3 (one is common) |
3 (one is common) |
Built-In Communicator |
None |
None |