SkyBell and Total Connect 2.0 Issues Fixed

If you have been following the functionality problems between SkyBell and Total Connect 2.0, we now have an update. Honeywell (now Resideo) has stated they have fixed the issues on their end. SkyBell Smart Doorbells will now work with Total Connect 2.0 without issue. No action is needed.

All connected SkyBell devices will now successfully send any newly saved recordings to an associated Total Connect 2.0 account. Users will not need to take any action on their end to see proper functionality. All saved recordings can be viewed from the TC2 website or the mobile app.

If you are still experiencing any problems, please contact us for further assistance. You may email us at support@alarmgrid.com. You may also call us (888) 818-7728 during normal business hours, which are 9am to 8pm EST M-F. Please note that we will be closed tomorrow, Thursday November 22nd, for the Thanksgiving holiday.