Temporary Issue With Alarm.com Weather Features

Alarm Grid has learned that Alarm.com was experiencing a technical issue that prevented weather-related features from working properly. The issue was successfully addressed by Alarm.com, and it was only temporary. We apologize for any inconvenience that this issue may have caused.

According to Alarm.com, the issue began on last Tuesday evening April 28th, 2020 at roughly 9:50pm Eastern Daylight Time. The technical issue resulted in problems with weather-related features, including weather to panel, severe weather alerts, and weather forecasts that are displayed in user interfaces.

The issue was eventually resolved at roughly 7:00pm EDT on Wednesday, April 29th. Alarm.com users should no longer be experiencing any problems with weather-related features. If you are monitored by Alarm Grid, and you are having problems with Alarm.com, please email us at support@alarmgrid.com to let us know. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!