Two-Factor Authentication for Alarm.com

We have learned that Alarm.com now allows users to receive two-factor authentication (2FA) links via email when logging into the Alarm.com website. This is in addition to the two-factor authentication via text message when accessing the Alarm.com platform. You can set up the feature in ADC.

When two-factor authentication is enabled for your Alarm.com account, your login process will have an added layer of security. Upon logging into your Alarm.com account via the website or mobile app on a device that you haven't saved, you will need to verify yourself by providing a secret access code. You will get this code via text message or email, depending upon how you have set up the 2FA feature. In other words, accessing your Alarm.com account on a new device will require your username, password, and access to either your phone or email. This is great for keeping your Alarm.com account as secure as possible.

Remember, 2FA will only be required when you access Alarm.com from a new device. For example, if you frequently access Alarm.com using the same web browser on your computer, and you tell Alarm.com that the device can be safely trusted, then you will only need to perform 2FA the first time you login, as well as anytime you login after clearing your cookies. Some users are hesitant to enable 2FA, because they don't want to have to go through the inconvenience of entering a secret code every time. Fortunately, that isn't a concern, as Alarm.com can remember your usual devices and skip the process for these trusted devices. You can also tell Alarm.com to trust your phone so that you will only need to perform 2FA if you get a new phone or if you are using a different mobile device than usual to access your account. Whenever you access Alarm.com through a new device, after completing the 2FA process, Alarm.com will ask you if you want to save that device so that you do not have to complete 2FA every time. This protects your account, while still maximizing convenience.

If you want to enable two-factor authentication for your Alarm.com account, start by logging into the Alarm.com website. Choose Settings on the left-hand side of the screen, then choose Login Information, and then Two-Factor Authentication. Then set up the feature through email address or text message by following the on-screen prompts. If you have questions, email us at support@alarmgrid.com. This email is also great if you are interested in starting new monitoring service for access to Alarm.com. We look forward to hearing from you!