May 2021 Archives

In a previous Beta Firmware Version available to industry insiders, Resideo introduced the ability to live-stream SkyBell Doorbell Cameras from the Honeywell Home ROA7PLUS and Resideo PROA7PLUSC. The new upcoming feature will likely be made available to the general public very soon.

We have known about the camera streaming capabilities for the PROA7PLUS for quite some time, but we had yet to see what form the feature would take. That changes with this beta release, as we now have our first glimpse at the feature. Users can live-stream any Total Connect 2.0 compatible SkyBell device right from their PROA7PLUS or PROA7PLUSC. Compatible doorbell cameras include the round Honeywell SkyBell DBCAM and the slimline Honeywell SkyBell DBCAM-TRIM. The round model has since been discontinued, but the slimline model remains available for purchase from the Alarm Grid website.

In addition to streaming from a compatible panel, the system will also display a message whenever someone is at your door and rings the SkyBell device. The camera streaming also includes audio streaming, and you can engage in a two-way voice conversation with the person at your door. This is thanks to the integrated microphone included in the ProSeries Security Systems. This is great for telling your friend that you will unlock the door for them, or for telling a solicitor that you're not interested. The possibilities will be endless!

And not only is this feature available for the PROA7PLUS and PROA7PLUSC, you can also stream from the compatible touchscreen keypads, those being the Honeywell Home PROWLTOUCH Keypad and the Resideo PROWLTOUCHC Keypad. The touchscreen keypads support all of the same capabilities as the panels in this aspect, including doorbell camera streaming, audio streaming, and two-way voice. Remember that you must have WIFI capability enabled on the panel to integrate the touchscreen keypads as well as the Skybell.

One very important note about the SkyBell streaming feature is that it is only going to be supported by the "PLUS" versions of the ProSeries Panels, those being the PROA7PLUS and the PROA7PLUSC. It is our understanding that the PROA7 and PROA7C will not support the feature. If you were trying to decide between a "PLUS" and a "non-PLUS" version of a ProSeries System, well this is yet another reason to spring for one of the higher-end versions!

Although the feature has not been released to the public quite yet, we still have a general idea of how SkyBell Camera streaming will be implemented. First, you must have the system monitored and set up for service with Total Connect 2.0. You will then need to link your SkyBell device with your Total Connect 2.0 account. If you intend on buying a new SkyBell Camera for this purpose, then make sure that you are getting one of the Honeywell models for use with Total Connect 2.0. A user should never attempt to pair an Alarm.com SkyBell device with TC2 or with the native SkyBell App. After you link your ProSeries System with TC2, there will be a new Cameras option inside the main system menu. It is there that you can choose to stream a SkyBell Camera linked with your TC2 account. The device should show up after the doorbell camera has been successfully integrated with your TC2 account, and the panel has properly refreshed with the AlarmNet Servers.

We know that many Alarm Grid users will certainly take advantage of this feature once it is released. To ensure that you can get started with SkyBell Camera streaming as soon as it becomes available, make sure that you are monitored ahead of time. All TC2 users are entitled to have up to five (5) SkyBell devices linked with their accounts. You don't even need a true video monitoring plan to get started. More information on the subject can be found in this FAQ. If you're interested in signing up for monitoring service, and you haven't decided on a service provider as of yet, then you could consider one of Alarm Grid's monitoring plans. If you have questions, reach out to us by emailing support@alarmgrid.com. Remember that we check and reply to emails during our usual business hours of 9am to 8pm ET M-F.

Are you excited about SkyBell Doorbell Camera streaming for the PROA7PLUS, PROA7PLUSC? We're sorry to tease you with a feature that hasn't seen its official release quite yet, but we figured that it would be okay to build up some hype. With the SkyBell Camera Streaming and Local End-User Programming for the ProSeries Panels both in Beta Development, it's fair to expect the features to be fully released any time now. We will provide updates in the Alarm Grid Blog regarding any major releases. For now, make sure to comment down below to share your thoughts on this upcoming feature. Also feel free to let us know about any security system coverage you would like to see us focus on in the future. That's it for today's blog, stay tuned for more Alarm Grid content coming soon!

Qolsys has released information regarding an issue affecting IQ Panel 2 Firmware Version 2.5.4 and Firmware Version 2.5.5. The issue affects the Z-Wave Home Automation functionality for IQ2 Systems on those firmware versions. The issue can be fixed by upgrading the system to 2.6.0.

According to Qolsys TSB# 210511, which can be viewed here, Z-Wave devices paired with an IQ Panel 2 or IQ Panel 2 Plus System on Firmware Version 2.5.4 or Firmware Version 2.5.5 may occasionally buffer and repeatedly send the same command to the device every thirty (30) minutes. Although it's possible that any Z-Wave device could demonstrate this behavior, Qolsys says that it is most likely to affect the GoControl GD00Z-8-GC Z-Wave Plus Garage Door Opener.

Fortunately, Qolsys also adds that the issue can be easily corrected by upgrading to Firmware Version 2.6.0. If you haven't already, make sure to upgrade to Firmware Version 2.6.0 so that all of your programmed Z-Wave devices work as intended. More information on IQ Panel 2 Firmware Version 2.6.0, including what comes with the update and how to perform the update, can be found in this helpful blog post.

Alarm Grid will provide a future update if we learn anything more from Qolsys. But for now, it can be assumed that upgrading to Firmware Version 2.6.0 will resolve the issue. Remember to stay tuned to the Alarm Grid Blog for more updates coming soon!

A new alarm panel hitting the market often means an old one is discontinued. That is the case here today, as the 2GIG GC3e has been formally discontinued by Nortek Control. The GC3e has been replaced by the 2GIG Edge, which is available in both an AT&T variant and a Verizon variant.

As we look back on the 2GIG GC3e, we gotta admit that the panel was in an unfavorable position from the start. The system was a direct replacement to the 2GIG GC3, as it retained largely the same user interface, and its design only received a minor refresh. The big new addition with the GC3e was its ability to support 2GIG eSeries Encrypted Sensors. Along with the 2GIG GC2e, this marked the first time that 2GIG Alarm Panels could support encrypted sensors.

Unfortunately, 2GIG was late to the party, as other security systems like the Honeywell Lyric and Qolsys IQ Panel 2 Plus already had encrypted sensor support, not to mention a wide selection of sensors to choose from. Coupled with the fact that Qolsys continued to release new features for the IQ2+, and Resideo (formerly Honeywell) had the PROA7PLUS on the way, it quickly became clear that 2GIG would need to do better in order to keep up.

Thus began development on the 2GIG Edge. We first learned about the system in October of last year. With a bold new website and heavy promotion, hype around the Edge grew quickly. But this also brought questions in the back of our minds - what would happen to the GC2e and the GC3e? These panels had been on the market for less than two (2) years. Would 2GIG really abandon them so quickly? Well, today we have the verdict. The 2GIG GC2e stays, and the 2GIG GC3e heads off to the old alarm system graveyard in the sky.

First released in late July 2019, the 2GIG GC3e became known for its strong build quality and stark similarities to its GC3 predecessor. But it had a hard time competing with fellow Alarm.com Security System, the Qolsys IQ Panel 2 Plus. Buyers continued to flock to the IQ2+, which offered Automatic Bluetooth Disarming and Facial Recognition. Those features could not be easily added to the GC3e, so 2GIG decided to cut their losses and add those features into a new alarm panel, the 2GIG Edge. 2GIG even one-upped Qolsys by making it so that the Edge's Facial Recognition feature can be used for disarming the system!

With the Edge firmly in place as 2GIG's new flagship panel, and the 2GIG GC2e set as their "budget-friendly" option, some wondered if the 2GIG GC3e might be kept in production as a sort of "middle-of-the-road" offering. But nope, apparently, three panels is too many at 2GIG, and it's the GC3e biting the dust. And now, less than two years after hitting the market, and barely more than two years removed from its unveiling at ISC West 2019, we are saying goodbye to the 2GIG GC3e. It wasn't a long ride, but it was a good one.

If you have an existing 2GIG GC3e, then don't worry! The system will continue to be supported for alarm monitoring and service with the Alarm.com platform. Given the system's great build quality, it's fair to expect that existing GC3e Panels already out in the field will likely stay in service for quite some time, probably for the duration of LTE cellular networks. And speaking of LTE communication, Alarm Grid is continuing to offer LTE communicators for the 2GIG GC3 and 2GIG GC3e. These are the 2GIG LTEA-A-GC3 (AT&T LTE) and the 2GIG LTEV1-A-GC3 (Verizon LTE). If you need to get your GC3 updated, or your GC3e monitored, then either one of these modules is an excellent option. They're super easy to install, and they provide ultra-reliable cellular connectivity for the peace of mind that you deserve.

Meanwhile, the 2GIG GC2e will remain in production as the company's budget panel. However, we don't usually recommend that system for alarm monitoring, as it has no internet connectivity option to serve as an additional communication path, and it is relatively bare-bones in terms of features. But it is still an available option, and many users find that the GC2e is a strong offering as a replacement for the 2GIG GC2 or as a non-monitored system serving as a local noisemaker.

But for our top 2GIG pick, it should come as no surprise that we are recommending the new 2GIG Edge Alarm System. With its great features like 7-inch touchscreen controller, Facial Recognition, optional Automatic Bluetooth Disarming, Smart Area Partitioning support, 700-Series Z-Wave Plus V2 Smart Home Automation, and being dual-path ready right out of the box, we are proud to say that this system is available now on the Alarm Grid website. While we might miss the 2GIG GC3e, the 2GIG Edge certainly fills the void. Time will tell how the Edge fares against other competing systems like the Qolsys IQ Panel 2 Plus and Honeywell Home PROA7PLUS.

What do you think of the 2GIG GC3e? Will you miss the system? Are you surprised to see 2GIG discontinue the system after less than two years? Did you ever get to try the system out for yourself? Share your thoughts and experiences in a comment down below. We would love to hear what you have to say. And remember to stay tuned to the Alarm Grid Blog for more security system content coming soon. We promise, we don't discontinue systems every day, but when we do, we always make sure to say a proper goodbye. Farewell 2GIG GC3e!

If you have Alarm.com Video Surveillance service, then you likely know that the lineup of compatible security cameras is quite deep. It can be a bit daunting to decide which camera is best for you. Today, we're going to present our list of our Top 5 Best Alarm.com Cameras for use at home.

Keep in mind that we're not presenting any "commercial" cameras on the list. Only residential cameras will be considered. You can usually tell the difference based on the name. The Alarm.com Commercial Cameras will have a "VC" somewhere in the title, whereas the Alarm.com Residential Cameras only have a "V" in the title. We also considered Alarm.com Doorbell Cameras for this list, and those can be identified by having "VDB" for "Video Door Bell", in the name. Other than that, there's really not much else to think about. These are just the residential cameras that we think are most useful. We also want to mention that every camera on this list is compatible with Alarm.com Video Analytics, to at least some degree. If you aren't familiar with Alarm.com Video Analytics, we recommend checking out this FAQ to learn more. With that out of the way, let's get started!

5. Alarm.com ADC-V515 Budget Indoor Camera

The ADC-V515 is often seen as the "budget version" for another camera higher on this list. But despite being a low-cost option, the ADC-V515 still packs some impressive features. It offers 1080p recording capabilities, IR night vision of up to 15 feet, a 110° viewing angle, a nice 3.19mm F2.2 lens, and WIFI connectivity (2.4 GHz networks only). If that weren't enough, the ADC-V515 even offers High Dynamic Range (HDR) to make recordings appear deeper and more luminous. The camera might feel a bit more "flimsy" compared with the other models on this list, but still, it has the strong quality to keep your home safe for a very long time. This is a great starter camera for those who want to get into video surveillance, without breaking the bank.

Best For: Anyone needing a great indoor-only camera on a budget.

4. Alarm.com ADC-V622-WELL Wellness Camera

While it's specifically designed for monitoring an elderly or mobility challenged loved one and helping them live independently, the ADC-V622-WELL, also called the Alarm.com Wellcam, actually boasts some excellent security capabilities as well. This is a camera tower that can be easily mounted to a wall or conveniently placed on a table or desk. In addition to its 1080p recording quality, 1.62mm F2.3 lens, and IR night vision of up to 15 feet, the Wellcam is perhaps best known for its "press to call" feature and its two-way audio capability. This is also the only camera on this list that supports Power over Ethernet (PoE), which is usually reserved for commercial cameras. However, you might feel a bit silly buying this camera for strictly security purposes, as the packaging really emphasizes the "wellness" aspect.

Best For: Anyone needing to monitor a family member to help them live independently.

3. Alarm.com ADC-VDB770 Doorbell Camera

When it comes to doorbell cameras, Alarm.com has no shortage of options. But few would argue that the ADC-VDB770 isn't the single best doorbell camera offering from Alarm.com. In fact, many would say that it's the single best video doorbell on the market, period. This incredible device offers resolution of up to 1440x1920 Full HD, a Field of View of 150° Vertical and 115° Horizontal, IR night vision of up to 15 feet, and two-way voice for communicating with whomever is at your door. If that weren't enough, the doorbell camera even offers HDR recording, a feature normally reserved for traditional HD cameras. It is worth mentioning that unlike the other cameras on this list that support the full range of Alarm.com Video Analytics, the ADC-VDB770 only supports limited range of Video Analytics, in which only one (1) Ground Zone rule can be configured. But for a video doorbell, that's usually all you will need. Best of all, while this camera still counts towards your total ADC camera limit, you can actually use a single video doorbell device like the ADC-VDB770, on your Alarm.com account, even if you don't have a traditional video monitoring plan. This makes the device fantastic for monitoring your home's primary entrance, without needing to upgrade to a higher-cost monitoring plan.

Best For: Those wanting a top-of-the-line doorbell camera to integrate with Alarm.com.

2. Alarm.com ADC-V523 Premium Indoor Camera

When we said earlier that the ADC-V515 was the "budget" version of another camera on this list, the ADC-V523 is that camera. This is considered the standard "go-to" camera for use with Alarm.com. Any residential user who is just looking for a great, all-around camera for general use should absolutely consider the ADC-V523. It is basically everything that the ADC-V515 offers, but better. The lens is boosted to 3.0mm F2.0, the viewing angle has been increased to 117°, and you can connect with both 2.4 GHz and 5 GHz WIFI networks. Even the build quality is improved, as the ADC-V523 has a heavier feel to it, and you can quickly identify that this is the premium offering from Alarm.com. Also returning to the ADC-V523 is the 1080p Full HD recording quality and HDR recording for deeper-looking footage. The only weakness with regard to this camera is that it cannot be used outside. It's for indoor use only.

Best For: Anyone needing the very best residential Alarm.com Camera for strictly indoor use.

1. Alarm.com ADC-V723 Premium Outdoor Camera

The ADC-V723 eliminates the most glaring drawback of the ADC-V523, as our top Alarm.com Camera pick can be used both indoors and outdoors. For the most part, the ADC-V723 offers the same specifications as the ADC-V523, but there are a few improvements. Returning to the ADC-V723 from the ADC-V523 is the 3.0mm F2.0 Lens, the 117° Viewing Angle, Full HD recording with HDR for more luminous footage, and the full suite of Alarm.com Video Analytics. But the ADC-V723 offers a few unique upgrades in its own right. This camera introduces ingress protection (IP66) for keeping out the harsh outside elements. It also offers further IR night vision of up to 40 feet, so that individuals standing even further away can still be properly identified in nighttime recordings. It's safe to say that the ADC-V723 is basically the same as the ADC-V523, only better. But the "upgrades" really only come in handy if you need an outdoor camera. If you intend on keeping the ADC-V723 tucked inside, then you may as well just get the ADC-V523. When used indoors though, the two cameras have to be considered equal. In this case, we have to give the ADC-V723 the edge for its ability to function as an outdoor camera.

Best For: Anyone needing the very best outdoor camera for use with Alarm.com.

Do you agree with our list? Do you have any of these cameras at your house? Maybe some of these cameras are on your wish list? Let us know in a comment down below. Remember that you need an alarm monitoring plan with video surveillance, such as an Alarm Grid Platinum Plan or Video-Only Plan, to get started with most of these cameras. The only exception is the ADC-VDB770, as you can add a single compatible video doorbell device to an existing Alarm.com account, without a true video surveillance plan. If you need help getting started with any of these cameras, please email our team at suppor@alarmgrid.com. We're here to check incoming emails from 9am to 8pm ET M-F. Also don't forget to comment down below, and stay tuned to the Alarm Grid Blog for more content coming real soon!

We're back with another video recap! And this is a rather special video recap, because I have a guest joining me this time! It's someone you have never seen in Alarm Grid videos before, and we hope to have this person back and doing more videos soon. Five (5) new videos await! Let's go!

Alarm com Mobile App: Setting Up Multi System Access

I show you how you can set up multiple system access in Alarm.com. With this feature, you can access Alarm.com using a single username and password to control multiple security systems. There will be a dropdown menu in Alarm.com that you can use to navigate between the different systems linked with your account. This feature is excellent if you own multiple properties, or if you're a business owner with multiple locations. Now you can control all your systems from a single login!

2GIG Edge: Resetting the Master Code

In her triumphant Alarm Grid video debut, Aja shows you how to reset the Master Code on a 2GIG Edge Security System. The Master Code on a 2GIG Edge is used for arming and disarming and changing Master-level settings. The code should almost always be changed for security purposes. To change the Master Code, you can access the Users Menu and manually change the code. Additionally, if you perform a Factory Default of the Users Settings, then the Master Code will revert back to its default of 1111.

2GIG Edge: Resetting the Installer Code

I teach you how to reset the Installer Code on your 2GIG Edge Alarm System. The Installer Code on a 2GIG Edge is used for getting into deep-level programming. We recommend keeping the Installer Code at its default of 1561 so that you do not become locked out of programming. Keeping the Installer Code at the 1561 default does not represent a security risk because you cannot disarm the system with the Installer Code. If you ever forget the default code, you can always look it up later.

2GIG Edge: Factory Resetting

I show you how to factory reset your 2GIG Edge Alarm Panel. In order to perform a factory reset, also called a factory default, you need the system's Installer Code. This is because you must access the Installer Toolbox on the panel. Inside the Installer Toolbox is the Restore Defaults Menu. You can choose from multiple types of defaults to perform. The options include Sensors & Zones, Console, Users, Z-Wave Network, IP Cameras. You cannot "undo" a default after one has been performed.

2GIG Edge: Adding a User Code

I show you how to set up an additional user code on the 2GIG Edge Security Panel. The 2GIG Edge supports up to 100 different user codes. With this feature, you can give everyone who uses the system regularly their very own personalized user code. When you set up a code, you will be asked to provide the numeric code that will be used for disarming the system. If you have slots open for Automatic Bluetooth Disarming and Facial Recognition using personalized Facial Biometrics, then you can also set up those features when you create the new user.

We have a quick post for you today, as we just wanted to tell you about the new "Restrict Camera Access by Login" feature for Alarm.com. With this feature, you can prevent certain users from accessing security camera footage. The feature is available to all ADC users with added cameras.

As you likely know by now, the deep lineup of Alarm.com Security Cameras is quite impressive. But what if you want to make it so that certain users are unable to view security camera footage through Alarm.com, while still being able to access the Alarm.com platform for other tasks, such as arming/disarming and controlling automation devices? That is now possible thanks to the "Restrict Camera Access by Login" feature! You can easily set up the feature through the Alarm.com website using a compatible web browser.

Once the feature has been set up, access to live and recorded camera footage will be restricted for any designated users. It is also possible to restrict access on a camera by camera basis, so that a user can view one or more cameras, while access for one or more other cameras is restricted. The feature can really come in handy in a number of different situations. For example, if you have children or teens in your household, and you want them to be able to arm/disarm from the Alarm.com Mobile App, but you don't want them to view the feed for the camera in the master bedroom, then this is a great option. Another scenario could be that you have employees with access to the Alarm.com account for your business, and you don't want them to view the camera in your private office.

To get started, visit the Alarm.com website, and log in to your customer account. Make sure you are using login credentials with Admin access for the Alarm.com account. Once you are logged in, select Users on the left-hand side. Then choose Manage Logins on the upper bar. Then press the blue "Add A Login" button in the bottom-right corner. You will then follow the steps to create a new login. This will include providing a valid email address, a login name, and setting the language preference. Then press the blue Save button in the bottom-right.

From there, you will be taken to the Manage Login Permissions page. Under "Permission", click the box for Limited Device Access. Make sure to check any boxes for functions that you want the new login to have access to. For example, by checking the box for Remote Arming and choosing the name of the system from the selectable box, you are giving the login the ability to arm/disarm the system from the Alarm.com Mobile App or website. To restrict camera access, do not check the box next to Video Cameras. Alternatively, if you only want to restrict access to certain cameras, then you can check the box next to Video Cameras, and only choose cameras from the dropdown menu that you want to allow the user to view.

Additionally, if you ever want to change the restrictions (i.e. add/remove camera access), then you can simply access the Manage Logins page on the Alarm.com website, click on the underlined login name for the user whose permissions you want to adjust, make the appropriate changes, and press Save in the bottom-right corner. Please note that this feature can only be applied to a single-system login. Group logins cannot be given access to video devices on a per-device basis.

It's nice to see Alarm.com adding a new feature like this. Sure, it's something relatively small, but it's a nice touch that can really come in handy. It's also cool how you can customize access so that certain cameras remain visible, but other cameras, perhaps ones in more private areas (e.g. Master Bedroom, personal offices, etc.), are restricted for access.

If you have any interest in the feature, then we encourage you to test it out. Then after trying it out, leave a comment down below sharing your experience. We would love to hear what you have to say about this new feature. The comments section down below is also a good place to ask any questions you might have.

Or if you have yet to get started with video surveillance from Alarm.com, then we would love to help you out. We offer Alarm.com Video Surveillance on our Platinum Level Plans (Self or Full) and our Video-Only Plan. Don't forget to check out our monitoring page for information on all our available plans. You can also send an email to support@alarmgrid.com to get the ball rolling on new monitoring service a bit more quickly. We check emails during our usual business hours of 9am to 8pm ET M-F. As always, we look forward to hearing from you soon!

Alarm.com has sent the ADC-POE-INJ PoE Injector to the big storage closet in the sky. That's our way of saying that the product has been discontinued. Alarm.com has not named an official replacement for the product. But you should be able to use most PoE Injector devices with ADC Cameras.

Before we get into the significance of the ADC-POE-INJ being discontinued, we should give a quick lesson on what exactly Power over Ethernet (PoE) refers to. Basically, PoE allows a device, in this case a compatible Alarm.com Camera, to receive both power and network connectivity from a single hardwired ethernet connection. That way, you won't need to run both a network wire and a power wire to the device. When it comes to the Alarm.com Cameras, most of their cameras designed for commercial use (with a VC in the SKU or name) support PoE, while most of their residential cameras do not support PoE.

Normally, if you are using an internet network router that supports PoE, then no PoE injector is needed. You will just connect the ethernet wire from the PoE-supported router to the PoE-compatible device. By doing this, both power and network connectivity will be supplied. But if you are using a router or network switch that doesn't already provide power, then you can add a PoE injector to add (inject) electrical power into the ethernet connection. That's where a device like the ADC-POE-INJ really comes in handy. The Alarm.com ADC-POE-INJ has served as the recommended PoE injector for use with PoE-compatible Alarm.com Cameras for quite some time. Now with the product discontinued, users must find another option.

Alarm.com has not yet named a replacement for the discontinued ADC-POE-INJ, nor do they have another option that they officially recommend. But the good news is that most PoE injectors on the market should work fine. If you need a PoE injector for setting up a network of PoE-compatible cameras, then you should be able find one online or at most computer or office supply stores. And we will make sure to let you know if we learn of a good replacement from Alarm.com or another reputable source.

Of course, if you come across a used ADC-POE-INJ, then it should still work just fine. But you are unlikely to find any new models with the product officially discontinued. If you had any prior experience using the ADC-POE-INJ, then please let us know about your personal thoughts on the product down below. Did you find that it was an easy PoE injector to use, or did it present some difficulties? We would love to hear what you have to say. Stay tuned to the Alarm Grid Blog for more security news and updates coming real soon!

Welcome to our PROA7PLUS Cheatsheet! This document will cover various procedures and information associated with the Honeywell Home PROA7PLUS, Honeywell Home PROA7, Resideo PROA7PLUSC, and Resideo PROA7C. First, we'll cover a preface, and then we'll dive deep into various system processes.

Table of Contents

• Preface
• Wiring
• Local Alarm Mode
• Arming the System
• Adding a Zone
• Deleting a Zone
• Adding a Z-Wave Device
• Deleting a Z-Wave Device
• Changing the Master Code
• Adding a User
• Deleting a User
• Bluetooth Disarming
• Partitions
• Advanced Settings
• Miscellaneous Settings
• Total Connect 2.0
• Conclusion

Preface

The PROA7PLUS, along with its variants, represents the latest alarm panel from Honeywell Home and Resideo. Sometimes referred to as the ProSeries 7" All-In-One Systems, these are wireless all-in-one panels that connect with AlarmNet for alarm monitoring service. They can also be set up for use with the Total Connect 2.0 interactive platform, provided that access to the service is included in the user's alarm monitoring plan. Since AlarmNet supports IP-only alarm monitoring, cellular-only alarm monitoring, and dual-path alarm monitoring with both IP and cellular, you can technically use the PROA7PLUS and its variants with any alarm monitoring plan from Alarm Grid. To learn more about the Alarm Grid Monitoring Plans, please review this helpful post.

It should be mentioned that end-user programming for the ProSeries Panels is not available as of May 2021. The feature is currently in beta development and only available to those in the alarm industry. That is how we are able to provide information on how end-user programming looks and how it works. It is expected that the feature will be made available to the general public via a firmware update in the very near future. But please note that if your ProSeries System has not yet been updated to the firmware version that supports end-user programming, then the feature will not be available on your panel.

Right out of the box, the ProSeries Panels can support all of the Honeywell Home PROSIX Series Sensors and the Honeywell SiX Series Sensors that were originally built for use with the Honeywell Lyric Alarm System. It is important to note that once you pair a SiX Series Sensor with a ProSeries Panel, it will receive a firmware update and can never be reverted back to be used with a Lyric again. Once it goes to ProSeries Panel, it can never go back. The ProSeries Panels each have (127) zones available for the encrypted PROSIX and SiX Series Sensors.

Legacy sensor support is also available for the ProSeries Panels. If you add a Honeywell Home PROTAKEOVER Module to the panel, then you can pair sensors from one (1) of five (5) possible legacy frequency. The legacy frequency you decide to use is selected via an adjustable dial on the PROTAKEOVER Module. The available options include Honeywell 5800 Sensors (but not 2GIG), 2GIG 345 MHz Sensors (but not Honeywell), 319.5 MHz Sensors (Qolsys, Interlogix, GE), 433 MHz Sensors (DSC), and Bosch Sensors. You can only add one (1) PROTAKEOVER Module to a ProSeries Panel, so only one (1) legacy frequency can be used with the system at any given time. Up to (123) legacy zones are available on the ProSeries Panels. When combined with the encrypted zones for PROSIX and SiX Sensors, a maximum total of (250) zones are available on one of these systems.

One key characteristic of the PROA7PLUS is that the system is split into four (4) different variants, based on two (2) deciding factors, with each factor having two (2) options. First, you must decide whether you want the PLUS version or the BASE version. Most users ultimately go with the PLUS version, as the BASE version is more limited and requires an added communicator to get the system monitored. Second, you must decide whether you want the Honeywell Home version for residential use or the Resideo version for commercial use. Unlike the first decision, this second one really comes down to personal preference, and it won't really affect the performance of the system in any way.

	PLUS Versions	BASE Versions
Honeywell Home Versions	Honeywell Home PROA7PLUS	Honeywell Home PROA7
Resideo Versions	Resideo PROA7PLUSC	Resideo PROA7C

PLUS vs. BASE

Most users who buy a ProSeries System opt for a PLUS Model. There are a few differences to be discussed between the PLUS Models and the BASE Models. A PLUS Model comes with a Honeywell Home PROWIFIZW Module already built-in for WIFI and Z-Wave Plus support. A BASE Model does not have this, but you can add one separately. If you only want WIFI support, and you don't care about Z-Wave Plus for home automation, then there is also a Honeywell Home PROWIFI that provides WIFI, but no Z-Wave Plus. Honeywell has chosen to go with a very modular design, so that users don't have to pay for features they may never intend to use.

A PLUS Model can be set up for IP-only monitoring (WIFI) right out of the box. You only need to add a cellular communicator if you want to set up a PLUS Model for dual-path monitoring with both IP and cellular. Conversely, a BASE Model cannot be set up for alarm monitoring right out of the box, as it does not have a built-in communicator. You must add an IP communicator and/or a cellular communicator to get the system monitored. If, for example, you want cellular-only monitoring, it may make sense for you to buy the BASE Model, and a cellular communicator, but only if you don't want any of the other features that are supported only on the PLUS Model. We'll cover those features in just a bit.

For reference, the IP communicators are WIFI modules that support wireless WIFI connectivity, and they cannot be used for wired ethernet connectivity. The options include the Honeywell Home PROWIFI, which adds WIFI only, and the Honeywell Home PROWIFIZW, which adds both WIFI and Z-Wave Plus. As of May 2021, only LTE modules are available for cellular connectivity. The options include the Honeywell Home PROLTE-A (AT&T LTE) and the Honeywell Home PROLTE-V (Verizon LTE). It's possible that a 5G cellular module might be released for the system someday, but that is not an option now.

There are two (2) other big differences between the PLUS Models and the BASE Models. One, a PLUS Model has a built-in camera for taking disarm photos on the system, while a BASE Model does not have an integrated camera. There is no way to add a panel camera to a BASE Model, so this will always be a feature you miss out on if you decide to get a BASE Model. Two, a PLUS Model supports Bluetooth LE connectivity for automatic Bluetooth disarming, while a BASE Model does not support Bluetooth. There is no way to add Bluetooth connectivity to a BASE Model, so again, this will be a feature you miss out on if you opt for a Base Model.

Honeywell Home vs. Resideo

Unlike the PLUS vs. BASE debate, the Honeywell Home vs. Resideo decision is more of a personal preference decision. The difference here is that the Honeywell Home Models say "Honeywell Home" across the front, while the Resideo Models say "Resideo" across the front. Other than that, they are exactly the same. Technically speaking, the Honeywell Home Models are intended for residential use, while the Resideo Models are intended for commercial or industrial use. But there is actually nothing stopping you from using a Resideo Model inside a home, or a Honeywell Home Model inside a business. For more information on the subject, we recommend checking out this blog we wrote on the subject.

General System Information

Below is some of the general information for the Honeywell Home and Resideo ProSeries Panels:

• Panel Type: Wireless All-In-One
• Voltage Input: 9VDC, 2.5A Transformer (Included - P/N 300-10260)
• Backup Battery: 24 Hour Rechargeable Lithium Ion 3.6/4.2V, 5200mAH (Included - P/N 300-11186)
  
• Total Zones: 250 Security Protection Zones
• PROSIX and SiX Series Zones: 127 Zones
• Legacy RF Support: 123 Zones, 319.5 MHz, 345 MHz, 433 MHz, or Bosch (with added takeover module)
  
• Legacy RF Notes: Uni-Directional Only; Requires PROTAKEOVER Module
  
• KeyFob Slots: 32 (ProSix & SiX Fobs)
• User Codes: 96 (Master Code Hardcoded to Slot 1)
  
• Partitions: 4
  
• Automation: Z-Wave Plus (Automatically Included with PLUS Models Only)
• Z-Wave Device Limit: 78 (Automatically Included with for PLUS Models)
  
• Compatible Keypads: Resideo PROSIXLCDKP, Resideo PROWLTOUCH (Requires PROWIFIZW or PROWIFI)
  
• Maximum Keypads: 8 per Partition
  
• Event Log: 4,000 Events
• Other Features: WIFI. The following features are supported on the PLUS Model only: Integrated Camera, Automatic Bluetooth Disarming, Wiselink (PROINDMV & PROOUTMV)
  
• Package Contents: Panel, PROWIFIZW Module (installed, PLUS Models Only), Transformer (9VDC, 2.5A), Backup Battery, Manuals, Mounting Hardware w/ Wall Plate
• Dimensions: 5.75"L x 7.875"W x 1.0"D
  
• Mounting Options: Wall Mount or Desk Mount (Sold Separately)
• Default Master Code: 1234 (should change for security purposes)
• Default Installer Code: 4112 (recommended to keep at default)

Wiring

The ProSeries Alarm Panels include a transformer for powering on the system, but a user must supply their own wiring. The use of a prepared wire, such as a Honeywell LT-Cable is advised. However, traditional wiring is perfectly suitable. You should use a wire gauge between 16-gauge and 22-gauge. If you decide to use traditional wiring that you have prepared yourself, then please observe the following strict wire limits:

Local Alarm Mode

Local Alarm Mode is used when the system needs to be set up and tested, but it's not yet registered with the AlarmNet server. The PROA7PLUS is meant to be monitored in some fashion. If Local Alarm Mode is not enabled, then as soon as the panel powers up, it reaches out to the AlarmNet360 server in an attempt to register and retrieve its communicator programming. If an account does not yet exist on the server for the panel, it will return a communicator error which will not clear until registration occurs. When Local Alarm Mode is enabled, the communicator for the panel is disabled, and this process of attempting to register does not occur. Therefore, no communicator error will be displayed. To enable or disable Local Alarm Mode, select the Menu Icon from the bottom-center of the home screen, then scroll down to Tools. Enter the Installer Code (Default is 4112) when prompted for a code, then select Local Alarm Mode. The feature is toggled ON or OFF from this screen. Bear in mind, when this setting is changed the panel will reboot, and this process can take several minutes.

System Arming

Arming the security system puts it into a secured state. If activity is detected while the system is armed (e.g. a door/window being opened, movement being detected, etc.), then the system may go into immediate alarm or require that a user verify their identity with a valid code to prevent an alarm. Please note that this does not apply to 24-Hour Zones, which will trigger an immediate alarm when activated, even if the system is in a disarmed state. Common examples of 24-Hour Zones include smoke detectors, carbon monoxide detectors, and emergency exit doors.

To arm a ProSeries Panel, click the ARM button on the main screen. Then choose the arming type to arm the system. You can Arm Away or Arm Home, with Arm Home being the system's version of Arm Stay. The difference between these arming modes is that interior sensors are automatically bypassed (ignored) when you choose Arm Home. This allows anyone still inside the building to move around freely, without triggering a false alarm. But in Arm Away, interior sensors are active and able to cause alarms on the system. There should be nobody remaining inside the building after you have enabled Arm Away mode. Please note that at least one (1) Entry/Exit Zone must be faulted during the Exit Delay countdown when Arming Away, or else the system will revert to Arm Home mode instead. This is because the system will assume no one left after arming, and that the user must have meant to Arm Stay. This is known as Auto-Stay Arming, and it is a false alarm prevention feature.

Keep in mind that if multiple partitions are set up with the system, then you will be able to select which partition you want to control before you press the ARM button on the main screen. You can select any of the four (4) partitions that are enabled on the system. A partition dropdown selection option will only be shown if multiple partitions are configured on the system. If partitions have not yet been configured, and the system still only has a single partition, then this dropdown option will not be displayed. Partitions are covered in greater detail later in this cheatsheet.

A feature called Quick Arm is enabled by default, but can be disabled by partition, in each partition's settings. This affects what happens after selecting your preferred arming method (Home or Away). When this feature is enabled, the PROA7PLUS will not prompt for a user code to complete arming. This can save time when arming. This also allows anyone to be able to arm the alarm. A valid user code is still always required to disarm. This poses little to no risk, as long as you remember your user codes. When armed with Quick Arm, the panel's event log shows that it was armed by a generic user. Some choose to disable this feature because they prefer to know who exactly armed the system. When disabled, the actual user number will be logged as the user who armed the partition.

Another option called Arm Night will also be available if you have at least one motion sensor programmed on the system with the Arm Night feature enabled. Arm Night is a more secure version of Arm Home (Stay), in which any interior motion sensor with the Arm Night feature enabled will NOT be automatically bypassed. That is, if that sensor detects activity while in Arm Night mode, it will trigger a response (e.g. an alarm) on the system. Meanwhile, motion sensors that have Arm Night disabled will be bypassed and ignored by the system.

Also when arming the system, you can choose to enable or disable Entry Delay and Silent Exit. The default selection is to enable Entry Delay, and disable Silent Exit. If Entry Delay is disabled it will result in the system going into immediate alarm when an Entry/Exit Zone is faulted, as opposed to going into an Entry Delay countdown, during which the user can disarm the system before an alarm occurs. Silent Exit being enabled will result in the panel not producing any sounds as the Exit Delay countdown occurs. Please note that if Silent Exit is enabled, then the Exit Delay countdown timer will be automatically doubled for that arming session. This will give the user extra time to vacate the building, as there won't be any countdown timer reminding them that they need to exit immediately.

Please note that you can also arm the system via Total Connect 2.0 if the system is monitored and set up with the service.

System Disarming

Disarming the system takes it out of a secured state and puts it into a Disarmed mode, in which only 24-Hour Zones are able to trigger system alarms. You can only disarm the system while it is in an armed mode. Please note that if you have Armed Home or Armed Night, then an option for Quick Exit will be available. This feature allows a user inside a location that is Armed Home or Armed Night to briefly step outside, for instance, to take out the trash, or to retrieve something from their car. When you press Quick Exit, the system begins the normal Exit Delay countdown. During this time, any Entry/Exit door can be opened without causing an alarm. As long as the door is secured again before the countdown expires, the system will return to its prior arming state at the end of the countdown. This prevents the user from having to disarm, then arm again.

In Arm Away mode, the only available option is to Disarm.

To disarm the system, you must have a valid code. This can be a regular user code, or the Master Code. Click the Disarm button to pull-up a numeric digital keypad. Then enter the valid code into the digital keypad. The system will disarm. Don't forget that if you need to disarm a different partition than the one displayed on the screen, then you should first select that partition from the dropdown menu and provide a user code with authority for the selected partition. This dropdown menu will only be present if multiple partitions are set up on the system.

Please note that you can also disarm the system via Total Connect 2.0 if the system is monitored and set up with the service.

Adding a Zone

To add a zone to a ProSeries Panel, you must have access to end-user programming. Otherwise, all zone programming is completed remotely by your monitoring company. To access the system's auto-enrollment mode, start from the main screen and click the small menu button (three horizontal bars) at the bottom of the home screen, and then choose Tools, enter the Installer Code (default 4112), and then choose Programming, and then choose Peripherals, and then press the + button at the top of the screen to put the system into its auto-enrollment mode.

With the system in this mode, you can then fault (activate) a sensor to get it to auto-enroll. You will be taken to the Edit Sensor screen where you can configure the zone settings. The following programming fields are available:

• Sensor Type: Set automatically during auto-enrollment. This is the model of sensor that was enrolled (e.g. SIX-Contact, SIX-Motion, etc.)
• MAC: Set automatically during auto-enrollment. This serves as a Serial Number identifier for PROSIX and SiX Sensors. Please note that if you enroll a legacy sensor using the PROTAKEOVER Module, then this will instead be a Serial Number or a Sensor DL ID Field.
• Partition: Allows you to assign the sensor to a specific system partition. Only enabled partitions can be selected.
  
• Service (with grey background): Available on certain types of SiX and PROSIX Sensors. Allows you to add an additional (secondary) function for the sensor. An example is adding support for an external NC Contact that is wired into a PROSIXCT or SiXCT terminals when its primary function is the Reed Switch.
  
• Zone Number: Cannot be changed. Shows which Zone Number the sensor is being assigned. Remember that the system supports (127) encrypted PROSIX and SiX zones, plus (123) non-encrypted legacy zones, for a total of (250) zones.
• Service (with white background): Available on certain types of PROSIX and SiX Sensors. This allows you to set the primary function for the sensor. An example would be choosing between the Reed Switch function and the External Contact function on a PROSIXCT or SiXCT. If the Reed Switch is the primary function, the Contact Terminals would then be the secondary function.
  
• Zone Descriptors (1 & 2): Used for naming the zone. The ProSeries Panel will speak the Zone Descriptors, plus the Device Type, when the sensor is faulted. For example, if you have Zone Descriptor 1 set as "East", Zone Descriptor 2 set as "Door" and Device Type as Door, then the panel will speak "East Door Door" when the sensor is faulted. In this case, Zone Descriptor 2 is unnecessary. Please note that you do not technically need to provide any Zone Descriptors for the zone. You can leave one or both of the fields blank. Many users will just program Zone Descriptor 1 and leave Zone Descriptor 2 blank. If you leave both of them blank, then the zone will only be known as whatever is set for Device Type.
  
• Device Type: This is used to set the type of sensor you are adding (e.g. Door, Window, Flood, etc.) Along with the Zone Descriptors, the Device Type is spoken by the panel when voice annunciation is enabled and the sensor is faulted. Depending on the Device Type you choose, only certain types of Response Types will be available. If you want access to a certain Response Type that isn't available for the sensor's normal Device Type, then you may consider setting the Device Type to "Other", which will result in all Response Types being available. Please note that if you set the Device Type to "Other", then it will not be spoken when the sensor is faulted and voice annunciation is enabled. For example, if you had Zone Descriptor 1 set as "East" and Zone Descriptor 2 set as "Bedroom" and the Device Type set as "Other", then the panel would only speak "East Bedroom". Available Device Types include Door, Window, Garage Door, Other, Police, Environmental, Glassbreak, Flood, Medical, Motion Sensor, and Temperature.
• Response Type: This option determines what action the system will take when the sensor is faulted or activated. Depending on the Device Type you set, only certain Response Type options will be available. If you want to choose from every available Response Type, set the Device Type to "Other", and you will have a complete selection of possible Response Types. Available Response Types include: Not Used, Entry Exit 1, Entry Exit 2, Perimeter, Interior Follower, Day/Night, 24 Hour Silent, 24 Hour Audible, 24 Hour Auxiliary, Interior Delay, Monitor, Trouble, Arm Stay, Arm Away, Disarm, No Response, Silent Burglary, Garage, Garage Monitor, and Local Alarm.
• Supervised: Toggle ON or OFF. When Supervised is ON, the system will expect the sensor to check-in periodically to ensure that it is working properly. If Supervised is ON, and the sensor fails to check in (due to environment or range issues, the unit being powered down, or having a dead battery, or the device having been removed), then the system will display a trouble condition to alert the user.
• Alarm Report: Toggle ON or OFF. When Alarm Report is ON, the system will report to AlarmNet when the zone causes an alarm on the system. AlarmNet then forwards the signals to the user's Central Station. This is assuming that the system is being monitored. If Alarm Report is OFF, then no alarm signal will be sent out if the zone causes an alarm on the system. However, if Total Connect 2.0 is enabled for the user, an email or text notification can still be sent.
• Version: Cannot be changed. Shows the firmware version of the programmed sensor.
• Chime: This is the sound the panel will make when the sensor is faulted. Choose from a variety of Chime options, or set to Disabled to turn OFF the chime for the zone.
• Armed Night: Only available if a Device Type of Motion Sensor is selected. Toggle option for ON and OFF. If Armed Night is ON, then the sensor will remain active when the system is set to Armed Night mode, as opposed to being automatically bypassed as an interior sensor. Please note that you must have at least one programmed motion sensor with Armed Night turned ON in order for the Arm Night option to be selectable from the arming screen.
• Supervision Time: Cannot be adjusted from this screen. If a sensor fails to check in with the system for longer than this period of time, the system will put that sensor into a Trouble or Check condition. The panel is literally telling you to check on that sensor.

When you are finished adjusting the zone settings, choose either Save or Save & Add Another to save the change. If you choose Save, then you will be taken to the Peripherals List. If you choose Save & Add Another, then you will be taken back to the Add a Peripheral Screen so you can enroll another sensor. You can edit the zone settings later by selecting the sensor within the Peripherals List.

Deleting a Zone

If you need to delete an existing zone, start from the main screen of the system, and click the menu button (three horizontal bars) at the bottom of the screen. Then choose Tools, and enter the system's Installer Code (default 4112). Then choose Programming, followed by Peripherals. This will access the Peripherals List. Find the zone you want to delete and check the box on the right-hand side. If you are deleting multiple zones, then check the box for each zone you want to delete. With all the necessary boxes checked, click the black "Delete" button in the upper-right corner. The system will ask you to confirm. Choose Delete on the right-hand side to confirm that you want to delete the sensor(s).

Adding a Z-Wave Device

You can only add a Z-Wave device if there is a PROWIFIZW Module inside of the ProSeries Panel. The PROA7PLUS and PROA7PLUSC have this module included out of the box, but it must be added separately to the PROA7 and PROA7C. When you add a Z-Wave device to the system it can then be controlled both locally at the panel and remotely from Total Connect 2.0 if the system is monitored with a plan that includes automation services. You can also include Z-Wave devices with smart scenes so that they activate automatically based on a set schedule or with predetermined system events.

To add a Z-Wave device, start from the main screen of the system, choose the menu button at the bottom (the three horizontal bars), followed by Tools. Enter the Installer Code for the system (default 4112). Choose Programming, and then Z-Wave Peripherals. It is advised that you clear (Exclude) the device from the panel first to wipe out any residual Z-Wave network data. You can do this even if the Z-Wave device in question is not enrolled with a Z-Wave controller. Many Z-Wave devices will have residual Z-Wave network data left over from the factory, so "excluding" first is almost always a good idea. Choose Exclusion Mode to put the panel into a mode for clearing Z-Wave devices. Then activate the inclusion/exclusion function on your Z-Wave device. There may be a button on the Z-Wave device for this purpose, or you may need to enter a specific programming code. Refer to the manual for your Z-Wave device for more information. The panel should show a device as excluded. Press done after the device has been excluded. Then choose Inclusion Mode to put the panel into a mode for adding Z-Wave devices. Activate the inclusion/exclusion function for the Z-Wave device again. This may be the same function you used when clearing the device from the network. The panel should show that a Z-Wave device was added. Press the done button when finished.

Deleting a Z-Wave Device

Deleting a Z-Wave device will clear it from the network so that it is no longer paired with the ProSeries Panel. You can then pair the Z-Wave device with a new Z-Wave network. Please note that deleting a Z-Wave device may also be referred to as clearing the device or excluding the device. Z-Wave devices are typically cleared from the network before pairing to ensure that any remaining Z-Wave network data is properly wiped out.

To delete a Z-Wave device, begin from the home screen of the panel, select the menu button at the bottom (the three horizontal bars), and then press Tools. Provide the Installer code for the system (default 4112). Select Programming, and then Z-Wave Peripherals. Choose Exclusion Mode to put the system into a mode for clearing Z-Wave devices. From there, activate the Inclusion/Exclusion function on the Z-Wave device. This process will vary depending upon the Z-Wave device in question. It may have an inclusion/exclusion button, or there may be a different process. Check the manual for the Z-Wave device to find out for sure. The panel should show that a device has been cleared from the network.

Changing the Master Code

A ProSeries Panel will have a default Master Code of 1234. You will want to change this code for security purposes. Choose a different code that is easy for you to remember, but difficult for someone else to guess. To begin, start from the main screen of the panel. Click the menu button (the three horizontal bars), and then choose Settings. Select User Management. Then provide either the Master Code (default 1234) or the Installer Code (default 4112) for the system. This will allow you to access the Users Menu.

Click on the Master option from within the user list. This will take you to the Master User settings screen. Find the field for pin, and click the pencil icon on the right-hand side of that field. You will be asked to provide a new pin. Be sure the 4-digit code you enter is unique within the system. Enter the desired pin code. Then confirm that pin code by entering it a second time. Then press Save in the upper-right corner. You will be asked to enter the Master Pin to save. You should enter the EXISTING Master Code at the screen. If you are changing the code from the default of 1234, then you will enter in that 1234 default, and not the new code that you changed the Master Code to. After you enter the existing Master Code, the change will be saved and applied. The Installer Code can be used to get into this programming area, but it cannot be used in the final step, the existing Master Code must be known in order to change it.

Adding a User

There are (96) user slots available on the ProSeries Panels. When you add a new user code, you will be able to use that code for arming and disarming. To get started, click the Menu button (the three horizontal bars) at the bottom on the home screen of the panel, and then choose Settings, followed by User Management. Provide either the Master Code (default 1234) or the Installer Code (default 4112) to gain access to User Management. Click the + icon in the upper-right corner to begin adding a user. You will then provide a name for the user. After you save the name, you will be taken to a settings screen for that user. Make sure to provide and confirm a pin code for the user. Then at the bottom, you will need to set which partition(s) the user has access to. Make sure to set the partition access, or else the user code will not have any authority. In fact, the system will not let you add a code until you have set both a pin code and access authority. You can also set options for Bluetooth Disarming and Z-Wave Lock Control at this time, or you can save that for later. When you are finished, press Add in the upper-right corner. You will be asked to provide a pin to confirm the adding of the new user. Enter in the system's Master Code (default 1234). The Installer Code will not work for this. The new user will be added to the Users List. If you click on the user name, then you can edit its settings.

Deleting a User

After you delete a user, that code will no longer be able to disarm the system. To delete a code, you must access the User Management Menu. Begin from the main screen of the system. Click the three horizontal bars menu button at the bottom of the screen. Choose Settings, followed by User Management. Provide either the Master Code (default 1234) or the Installer Code (default 4112) to gain access. You will enter the User Management Menu. Find the user that you want to delete, and click the checkmark box on the right-hand side of that user. You can also delete multiple users at once by checking the box for every user you want to delete. Once you have selected the user(s), press the Delete button in the upper-right corner. You will be asked to provide the Master Code to confirm deletion. After entering the code, the user(s) you had selected will be deleted. Those user slots will be opened and available for assigning new codes.

Bluetooth Disarming

Automatic Bluetooth Disarming will allow the system to disarm from Armed Away mode automatically upon detecting a paired Bluetooth-compatible phone. Up to six (6) Bluetooth-compatible phones can be set up with this feature. Each of the 6 phones must be associated with a different user. The Master User can also be set up with a Bluetooth Phone for automatic disarming. A phone will only be able to disarm the system if it is removed from the area before the system is fully armed. If the Exit Delay countdown expires and the phone is still detected in the area, then it will be disabled and ignored for that arming session and unable to disarm the system. This prevents the system from disarming immediately due to someone forgetting their phone and accidentally leaving it behind. The feature will go into effect, and the system will immediately disarm upon the user faulting an Entry/Exit Zone with the phone properly connected across Bluetooth. You must set up the feature before it can be used. The feature is completely optional, and it can be turned OFF at any time.

You set up the Bluetooth Disarming feature within the User Management Menu. Begin from the main screen of the system. Click the three horizontal bars menu button at the bottom of the screen. Click Settings, followed by User Management. Provide either the Master Code (default 1234) or the Installer Code (default 4112). Click on the user you want to set up for Automatic Bluetooth Disarming. Then choose the field for Disarm With Bluetooth. At this time, you should activate Bluetooth pairing mode for the phone that is being paired. Press the blue Pair button in the top-right corner of the ProSeries Panel. On the phone, find the ProSeries Panel and click on it. The panel and the phone will both display pairing messages and a pairing key. Click pair on both devices to complete the pairing process. When you back out to the user settings screen, make sure to press Save in the upper-right corner. If you are saving the Master User, then you will be asked to provide its code for confirmation.

Partitions

If you are unfamiliar with security system partitions in general, please read this FAQ. Basically, partitions allow you to "section-off" your alarm system so that certain sections (partitions) of the system can be armed or disarmed, while the other sections (partitions) remain in their current armed or disarmed state. Up to four (4) partitions can be configured on a ProSeries Panel. By default, only the first partition is enabled. Partition 2, Partition 3, and Partition 4 will only be used and in effect after they have been added. You need to first access the partition settings menu. Begin from the main screen of the ProSeries Panel. Click the three (3) horizontal bars menu button at the bottom. Then choose Tools, and enter the system's Installer Code (default 4112). Click Programming, followed by Partitions. The list of enabled partitions will be shown on the screen. To add a new partition, click the + icon in the upper-right. You will then be able to configure various settings for the partition. These are mostly arming settings that you should configure as needed based upon how the system is being used. You want to set Entry/Exit Delays to proper settings so that no false alarms occur on the system. When you are finished, press Save in the top-right. If you ever need to delete a partition, you can access the Partitions Menu, click on the checkmark box on the right-hand side of any partition that is being deleted to select it, and then press Delete in the top-right. Please note that you cannot delete the main Partition, which is Partition 1.

Whenever you are at the main screen of the system, you can set which partition you want to control. There will be a dropdown menu you can click on to choose a different partition to switch to. Whenever you go to switch partitions, you must provide a code with access to that partition. You can also provide the Master Code which has global authority and access to any system partition. Note that only enabled partitions will be present.

Advanced Settings

The Advanced Settings Menu is a programming menu that includes sub-categories for Communicator, System, and Reporter. Many of these options are fairly complex, and it is suggested that you not change them unless instructed by your monitoring provider, or you are formally trained in alarm systems and you know what you are doing. To access this menu, begin from the main screen of the system. Click the three horizontal bars menu button at the bottom. Press the Tools option. Provide the system's Installer Code (default 4112). Choose Programming. Then choose Advanced Settings. You will then be in the Advanced Settings Menu to make system changes. Once finished, press the Save button in the top-right to save any changes you have made.

Miscellaneous Settings

This section will very briefly cover other settings that haven't been covered earlier in this cheatsheet. This includes setting the WIFI network for the panel. To access the Settings Menu, begin from the main screen of the system. Click the three horizontal bars menu button at the bottom. Then choose Settings. You will have options for WI-FI, User Management, and Secondary Keypad. You may be asked to provide the Master Code (default 1234) or Installer Code (default 4112) before configuring these settings.

Please note that you can also configure settings for Backlight Timeout, Voice, Chime, Brightness, Volume, and Screen Cleaning right from the main screen. Just click or drag down the bar from the top of the system's home screen to access the primary settings. No access code is needed!

Total Connect 2.0

Total Connect 2.0 is the interactive security notification and automation platform used with the ProSeries Alarm Panels. You can access Total Connect 2.0 remotely using a web browser or by using the free Total Connect 2.0 Mobile App that you can download from the Google Play Store or Apple App Store. Your system must have some type of monthly monitoring plan to be used with Total Connect 2.0. Your monitoring company will help you get started with the Total Connect 2.0 service, usually by sending you a Total Connect 2.0 activation email after you are activated for alarm monitoring service. You will need to create a username and password for logging into Total Connect 2.0. For Alarm Grid customers, your username will typically be the email address associated with the monitored account. You can use Total Connect 2.0 to arm and disarm the system, check its current status, control programmed Z-Wave devices, and more!

Conclusion

We hope that you found this Honeywell Home PROA7PLUS Cheatsheet to be useful! We want you to get the very most out of your Resideo Alarm System. And keep in mind that this post may be updated in the future to include new information. It's very likely that Resideo will be updating the ProSeries Panels in the future to include new features and functions, and we will make sure to provide you with the resources you need to take advantage of whatever is offered. Also, if there's anything else that YOU would like to see included in this cheatsheet, please leave a comment down below, and we just might add it in. This is a living, breathing document, and we will likely update it as we learn more. And stay tuned to the Alarm Grid Blog for more great content coming soon!

This is just a friendly reminder that the 3G and CDMA Sunsets are still on-track. The AT&T 3G Sunset occurs January 31, 2022, while the Verizon CDMA Sunset occurs December 31, 2022. Alarm Grid can help you take action and make a transition to newer LTE hardware, or make alternative plans.

The 3G and CDMA Sunsets go beyond the alarm industry. Older cellular technology is being shut down and will no longer work. This is being done to transition resources to newer and more advanced cellular technology that will provide more effective service for users. After the shutdown, only 5G and 4G LTE will remain active as major network bands. Once your alarm system is set up with LTE, you will have a trustworthy and reliable communication path for many years to come.

You may have to start thinking about the 3G or CDMA Sunset if you have an older alarm system that is still using a 3G or CDMA Communicator. By the time the Sunset occurs and the associated cellular network is shut down, you will either have upgraded to newer technology, or your hand will be forced and your system will no longer be monitored.

The following outcomes are possible for any user with a 3G or CDMA Communicator:

• Upgrade to a new alarm panel entirely, namely one that will support LTE, or a Honeywell Panel or Resideo Panel that is IP Only.
• Keep the existing alarm panel, and upgrade its 3G or CDMA Communicator to a new LTE Communicator that will allow it to stay monitored.
• Downgrade to IP-only monitoring service. This is not possible for any system that uses Alarm.com.
• Terminate all monitoring service for the panel. It can still be used as a local sounder, but it will not report signals.

Users with 3G and CDMA Communicators who do not take any action will be subject to that last option. Once the 3G or CDMA Network is shut down, the panel will lose network connectivity, unless it is a Honeywell Panel configured for internet connectivity. A system that loses all connectivity due to a permanent network shutdown can still be armed and disarmed, but it cannot send any signals to the central station, meaning that no help can be automatically dispatched. The system also won't send notifications to Alarm.com or Total Connect 2.0, and the user won't be able to control their system remotely from one of those platforms. Also, the user will not be able to maintain an active Certificate of Alarm (CoA) for a discount on their homeowner's insurance. Only actively monitored systems are eligible for a CoA.

Many users aren't even aware that their systems have 3G or CDMA Communicators that need to be upgraded. There are ways to tell if your communicator needs to be upgraded, but it may be difficult for someone who isn't trained to tell. If you have an older security system that you think may be in need of a communicator upgrade, then we can help you. Reach out to our team at support@alarmgrid.com, and we will work with you to make sure that you are ready for the 3G or CDMA Sunset. Depending on your situation and the equipment, we will advise you to do one of the following.

• Upgrade to a panel that can support LTE Cellular.
• Upgrade the communicator for an existing panel to LTE Cellular.
• Certain Honeywell Panels can be downgraded to support IP-only so that you can stay monitored using the equipment you already have.

Do you have any questions about the 3G or CDMA Sunset? Maybe you have already upgraded, and you want to let us know about your experience? Or maybe you have been putting off upgrading and are waiting until the last minute? We would love for you to leave a comment down below to let us know how you are preparing for the 3G or CDMA Sunset in your home or business. This is a major event for the security industry, and it's happening very soon. Stay tuned to the Alarm Grid blog for more security news and updates on the 3G and CDMA Sunset, as we all transition to LTE.

We're back with more 2GIG Edge content today. First, if you haven't already seen our post about setting up 2GIG Edge Facial Recognition, then make sure to go check that out. We really want each new Edge user to get the most out of their system. But today's topic is Automatic Bluetooth Disarming.

Whether you prefer to call it Automatic Bluetooth Disarming, Bluetooth Low Energy, Bluetooth LE, or whatever, it's a pretty cool feature for the new 2GIG Edge Alarm System. It's actually pretty similar to what Qolsys offers on the Qolsys IQ Panel 2 Plus. I personally found the 2GIG Edge Bluetooth Disarming feature a little bit easier to set up, though I will admit that I also found the options associated with the feature to be a bit lacking. And by that I mean, there aren't really any options for the feature, other than turning it ON or OFF, or as 2GIG likes to call it, ACTIVE or INACTIVE.

You should also keep in mind that only a maximum of five (5) phones can be set up with the feature, and you can only have one (1) phone paired per user. If you want to have the maximum 5 phones set up for Automatic Bluetooth Disarming, then they will need to be set up with 5 different users. And we also want to mention that the feature can only be used when the system is Armed Away. It won't work when the system is Armed Stay. But all of that aside, we'll just have a fairly quick post today, I'm just going to give you a quick rundown of setting up the feature and putting it into action.

First, to get started setting up 2GIG Edge Automatic Bluetooth Disarming, you need to access the Users Menu. Start from the main screen of the 2GIG Edge Panel. Click the small Settings Icon (the gear) in the bottom-right corner. Then enter in the Master Code (default 1111, but usually changed) or the Installer Code (default 1561, not usually changed), or use Facial Recognition if you have the feature set up for the Master User. Once inside, choose Users to access the Users Menu.

In the Users Menu, find the user you want to set up Automatic Bluetooth Disarming for. You can do it for the Master User or any other valid user. You cannot set it up for the Installer Code, which makes sense because the Installer Code cannot disarm the system. And you cannot configure it for the Duress Code either, as that would certainly lead to countless false alarms, which we obviously don't want. But in any case, decide on a user that CAN be set up for Automatic Bluetooth Disarming, and click the pencil icon next to the name to access the edit screen for that user.

As you go down the list, you will see options for Display Name, Access Code, Facial Recognition, Bluetooth Disarming, and User Number. Obviously, the one we want is Bluetooth Disarming. And when you click that, you will be taken to the Bluetooth Disarming Edit Screen for the user you selected.

At this time, you should turn ON your phone's Bluetooth feature. You will very shortly be putting the panel into a scanning mode where it can find pairable Bluetooth devices. Remember that you can only pair certain Bluetooth devices, namely smartphones. You won't be able to pair something like a tablet or a laptop. Again, this makes sense based on how the feature is used.

When you are ready, click the blue PAIR button on the right-hand side. Then press the green Scan button on the following screen. The Edge will begin scanning for a pairable Bluetooth device. If everything was done correctly on the Edge, and your phone is in its Bluetooth pairing mode, then it should appear. In our example, the Bluetooth device is called VELVET.

You should also notice a Bluetooth pairing request on your smartphone.

Once you click the Pair button on your phone, you will get the notification on the panel. Press the green Pair Device button to complete the process.

And that's pretty much it! You can make the feature ACTIVE or INACTIVE within the settings menu for the assigned user. When active, the feature will always be in effect. However, there is one exception. If the panel detects that the phone is still present when the system officially becomes armed - in other words, immediately after the Exit Delay has expired - then that phone will be barred from activating the feature for the current arming session. This is designed intentionally to prevent the panel from being accidentally disarmed prematurely because of a forgotten or left-behind phone. If you realize you forgot your phone before you left, then don't expect that phone to be able to activate the feature and disarm the system. But, the feature can still be activated by a different phone, as long as that phone was properly programmed and it was outside of wireless Bluetooth range of the panel when the Exit Delay expired. One other note is that the phone must be disconnected from the 2GIG Edge for ten (10) full seconds to prevent being barred from activating the feature for that arming session.

As we mentioned earlier, a maximum of five (5) users on the 2GIG Edge can be set up with the Automatic Bluetooth Disarming feature, and each user can only have one (1) paired phone. The feature will only work in Arm Away mode. It will not work when the system is Armed Stay. Activating the feature is quite simple. Your phone should automatically connect with the Edge once it gets into Bluetooth range. But the system won't actually go and automatically disarm until you activate a delay period by faulting an Entry/Exit Zone, or in other words, opening a door used for coming and going, such as a front door, back door, or garage door. For the feature to work properly, the phone must "connect" with the panel before the Entry Delay is triggered. And with the phone already connected, the system should disarm immediately upon activating the Entry/Exit Zone.

There is a timer so that the feature won't activate right away. This is to prevent you from accidentally activating the feature while you are still nearby after already arming the system. This timer is five (5) minutes. In other words, 5 minutes after you arm your system, once the system detects the paired Bluetooth device, if the system is in its Entry Delay window, it will disarm. It's super convenient, and it's good to see that 2GIG accounted for the possibility of a forgotten phone so that it does not create a security risk. But it is a bit questionable that there's no way to change or adjust the 5-minute timer. Maybe 2GIG can make this an adjustable setting in a future update? We would sure appreciate that!

When actually using the feature, it is advised that you check and make sure that the Bluetooth on your phone is reconnected before faulting the Entry/Exit Zone and activating the Entry Delay Period. If it's not reconnected to Bluetooth, then the feature will not work, and the system will not disarm automatically. We also want to say that to prevent false alarms, you should always be prepared for the possibility that the feature may fail. Be prepared to disarm with a valid code if needed. It's true that you can also disarm with Facial Recognition if that is set up, but you should always be prepared for the worst. Out of the three - Bluetooth, Facial Recognition, and classic code entry - classic code entry is still the most dependable. But we can also say that when testing the Bluetooth Disarming feature at Alarm Grid, it worked flawlessly.

Have you gotten to try out 2GIG Bluetooth Disarming yet? What do you think of the feature? Leave your thoughts in a comment down below. And stay tuned for more security system content on the Alarm Grid blog coming soon!!