Unusual Z-Wave Behavior Affecting IQ2+ FW Versions 2.5.4 and 2.5.5

Posted May 13, 2021 at 09:00 am By Michael Goris

Qolsys has released information regarding an issue affecting IQ Panel 2 Firmware Version 2.5.4 and Firmware Version 2.5.5. The issue affects the Z-Wave Home Automation functionality for IQ2 Systems on those firmware versions. The issue can be fixed by upgrading the system to 2.6.0.

According to Qolsys TSB# 210511, which can be viewed here, Z-Wave devices paired with an IQ Panel 2 or IQ Panel 2 Plus System on Firmware Version 2.5.4 or Firmware Version 2.5.5 may occasionally buffer and repeatedly send the same command to the device every thirty (30) minutes. Although it's possible that any Z-Wave device could demonstrate this behavior, Qolsys says that it is most likely to affect the GoControl GD00Z-8-GC Z-Wave Plus Garage Door Opener.

Fortunately, Qolsys also adds that the issue can be easily corrected by upgrading to Firmware Version 2.6.0. If you haven't already, make sure to upgrade to Firmware Version 2.6.0 so that all of your programmed Z-Wave devices work as intended. More information on IQ Panel 2 Firmware Version 2.6.0, including what comes with the update and how to perform the update, can be found in this helpful blog post.

Alarm Grid will provide a future update if we learn anything more from Qolsys. But for now, it can be assumed that upgrading to Firmware Version 2.6.0 will resolve the issue. Remember to stay tuned to the Alarm Grid Blog for more updates coming soon!

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Comments

Nathan G Alarm Grid

August 23, 2021 22:45

Thanks for the info and for reaching out. We'll check up on this to see if this is still stance on the issue.

Steven

August 19, 2021 22:12

I'm at 2.6.1 and this remains an issue! They are now saying it will be fixed with the next major FW release. Evidently this not only affects GD00Z-8 but -7 and -6 also; any GD00Z with S2 security.