Alarm.com Taking Extra Steps to Protect End Users

We have learned that Alarm.com is implementing some new features designed to protect end users against malicious attempts to access accounts. Although these new security features are nothing revolutionary or game-changing, they should still prove helpful in keeping customers safe.

The first new feature being implemented by Alarm.com is a password strength indicator that appears when making a new customer account or when changing the password for an existing customer account. An end user can use the indicator to determine whether or not their desired password is strong enough.

Seeing a password that is considered "weak" can prompt an end user to choose a more secure password that will better protect their account. Using a random password generator to come up with a strong password is recommended. It is also recommended that you do not use the same password for Alarm.com as you do for another website. We expect this feature to be made available in the coming days.

Additionally, Alarm.com has also announced that two-factor authentication is now supported when enabling the ability to live-stream Alarm.com Security Cameras to a Qolsys IQ Panel 2 System. Previously, enabling two-factor authentication for the associated Alarm.com account would also result in the end user losing access to the camera live-streaming feature. More information on Alarm.com Camera Streaming for the IQ Panel 2 and IQ Panel 2 Plus can be found in this prior blog post. To enable two-factor authentication from the Alarm.com Customer Website, login to your account using the web browser, then choose Settings, followed by Login Information.

We're glad to see that Alarm.com is doing their part to protect end users. If you are interested in learning more about Alarm.com or Alarm Grid monitoring service, please email us at support@alarmgrid.com. We check our support email from 9am to 8pm ET M-F. We look forward to hearing from you!