Joshua Unseth Posts

Honeywell has discontinued its pan tilt camera, and Alarm Grid is saying goodbye to the unit as soon as we run out of inventory. This camera was among our favorite of the Honeywell Alarmnet cameras, and we're sad to see it go. That said, its replacement, the IPCAM-PT2 is a vast improvement over the old version of the camera, and it is going to be a little bit cheaper!

Unlike its predecessor, the IPCAM-PT2 is takes images in high-resolution 1280x720 video and it supports flash upgrades, meaning that it can be brought up to date with technology as it changes. All of the other things that you have come to know and love about the IPCAM-PT will continue on in the new model.

We strive to have some of the best pricing on the internet for security products. When prices are reduced for us, we do our best to quickly pass off those savings to anyone who has made a purchase here.

In the last week, we have reduced the prices on over 100 items an average of 6%. Our Lyric kits have all seen price reductions between 6% and 19%.

Below is the list of all items whose price has been reduced. We hope you enjoy the savings!

Alarm Grid has been beta testing the Lyric Controller for about 6 months now, letting users install it on their own using their DIY resources.

“We were the only DIY company to test and release the Lyric to end users. And our users have loved the system,” said Sterling Donnelly, President of Alarm Grid. “Even though the system is more advanced than any other system Honeywell has released to consumers, our videos and FAQs have made the installation process a breeze for anyone who wants to take advantage of the new features of the Lyric.”

In a unusual move, Honeywell announced the new system in January 2015 at CES. The buzz surrounding this new, modern, HomeKit compatible system was astounding. “The day that Honeywell made their announcement, we started getting inquiries,” said Joshua Unseth, Alarm Grid’s director of marketing. “We wanted to make sure that everyone who wanted to get a Lyric was able to as soon as they were released.”

Alarm Grid made good on that promise, releasing the Lyric some 5 months ago. “Since we released the system, it has become our most successful launch to date,” said Unseth. “The system has sold better than the L7000 and L5210 combined, and the response by the do-it-yourself community has been astounding. Our users love the Lyric.”

Needless to say, there are a number of features that make this panel different than any other security system ever developed. Most notably, perhaps, is the way the wireless sensors, themselves, communicate to the main board. While previous systems had been developed allowing one-way communication between the mounted sensors and the panel, Lyric’s SiX sensor technology, allows for two-way, fully encrypted communication between the panel and the sensors. This means that sensors themselves can receive firmware updates and that the communication between the Lyric and its sensors is uninterruptible. Moreover, for those that have invested in the older 5800 Honeywell technology which was standard with all wireless systems before the Lyric, the sensors are backwards compatible.

“Users can upgrade their old system without having to buy all new sensors,” said Donnelly. “They can get all the functionality of their old sensors, and the new functionality available as part of the Lyric at a really affordable price.”

To date, the Lyric was only available to dealers who were approved by Honeywell, which meant that the panel was difficult to get. But now that it has been tested for some months in the field, Honeywell has opened up the distribution of the system to all dealers. “We hope that the work we did with the Lyric will help other dealers deploy this state-of-the-art panel successfully,” said Unseth. “We have worked with Honeywell closely to suss out some of the early software problems that the panel suffered, and Honeywell has been extremely responsive in rolling out updates. We think that our partnership has been extremely beneficial to the project, and are excited to see the Lyric end up in the hands of more and more consumers.”

When asked if there were any features that end users would dislike, Unseth said, “the Lyric lock program will allow companies to lock end users into their service. If an end user wants to unlock the panel, they really can’t. We recommend that end users ask their alarm technicians if their company locks the panel when it is installed. Get in writing that they do not or will not. We never lock panels,” said Unseth, “but we understand why companies do. Companies work hard for their accounts, and unscrupulous companies will often try to swoop in and steal customers. That said, customers should do what they can to retain control of their options for monitoring. One way to do that is to politely ask their dealers not to lock their Lyric controller after the installation.”

“We strongly believe this is going to be the most popular DIY panel of the next 5 to 10 years,” said Donnelly. “It’s easy to install, it provides a unprecedented level of security, and it looks really good on the wall. For those looking to get this system affordably, or to upgrade their old system, give us a call, we would love to help them get the best security system on the market at a cost they can stomach.”

Alarm Grid provides resources on YouTube, and encourages anyone with questions to email them at support@alarmgrid.com.

Alarm Grid's headquartered right in the pathway of hurricane Matthew. For the safety of our employees, we're shutting down the office tomorrow. Hopefully, we will be back up and running on Friday, but that will depend on a few factors like whether or not power has been restored and debris cleared from the roads by that time.

In the meantime, we ask for a little bit of patience. Expect some delays in responses to tickets and phone calls. We are doing our best to get to every single person, but will be working with only half of the team.

While the Alarm Grid office will be closed, it's important for us to note that this storm will not affect your central station services!

Alarm Grid works with Criticom monitoring services (CMS). They have 3 central stations, one of which is in Longwood, Florida. They are promising to maintain staff levels at Longwood as long as it is safe. But, for good measure, Criticom has increased their staff at the Manasquan, NJ and Cypress, CA stations.

It's moments like this that Alarm Grid is proud to have partnered with a central station like Criticom. The amazing reliability of their triply redundant service will be seen in full force! Criticom has already put any accounts affected by the storm on a "storm partition," meaning that they will be handling these calls a bit differently. Also, CMS has asked us to pass on the note that "first responders will no longer respond to our dispatches once sustained winds reach 45 MPH."

For those of you in the affected area, our thoughts and prayers are with you. Half of the Alarm Grid staff will be suffering through it all the same. Please stay safe. And for those of you watching from the safety of the midwest or west coast, wish us luck. ;P

The Alarm Grid support and sales staff is off today!

The central station is easy to reach. Simply call the number on the top of the site (888-818-7728) and dial extension 1. If you have questions you would like to ask, or system needs, please call and leave a message or email support@alarmgrid.com.

All the shipments that would have been shipped today, will ship tomorrow.

When we launched Alarm Grid in 2012, we sold Honeywell equipment exclusively. We have been very slow to grow our selection because their products have proved to be so reliable. We absolutely love Honeywell. And while we're proud to have expanded our offerings to 2GIG systems and Simon communicators, our primary offering continues to be Honeywell focused.

Last year, when we added 2GIG's systems to our offerings, we also launched alarm.com at the same time. While Honeywell's products have always been coupled tightly with AlarmNet's interactive offering, Alarm.com powers the interactive services for most of the other brands. And while we believe strongly in the Total Connect product, Alarm.com has done an amazing job of offering a bit more flexibility to their offering meaning that a lot of end users prefer the Alarm.com software.

So what's a DIYer to do if they want Honeywell hardware and Alarm.com software?

Alarm.com has just released the System Enhancement Module (SEM) which allows end users to attach the unit to their wired Honeywell system (e.g. VISTA 20P, VISTA 15P) and use the Alarm.com software. Significantly cheaper than the Total Connect communicator the iGSMV4G or GSMV4G, the SEM gives the systems cellular monitoring capabilities to anyone who wants them. Additionally, the SEM provides more options to end users regarding their choice of network, currently available for LTE and CDMA.

What's more, the SEM gives end users the ability to take advantage of some incredible Z-Wave functionality that previously would have required the purchase of the VAM or the Tuxedo. Simply, for a cost of $155.99, an end user can now take advantage of everything these systems have to offer.

If you are looking for the most advanced security system on the market, Alarm Grid has finally begun selling the Lyric Controller. This much-anticipated panel has been on the market for only a few hours now, and Alarm Grid is the first home security company to be selling it online!

In addition to the Lyric Controller, Honeywell has released a number of their encrypted peripherals, such as the SiXCT, the SiXPIR, the SiXFOB, the SiXSIREN and both the Verizon and the AT&T cellular communicators.

As has been the case with all our security systems, we are selling Lyric kits at a slight discount for those that need specific pieces to come with their Lyric's. There are a number of pieces that are not yet quite available. The Lyric LKP500 keypad, the SiXGB, and the SiXSMOKE, are still not in inventory, though we do anticipate getting them in soon. If you are ordering a Lyric, you can certainly add these items to your cart, but we want you to know that we're not shipping them until Honeywell gets some to us.

Also worth noting, we have a very limited quantity of the Lyrics and we've been told that we won't be re-supplied for a couple of weeks. We're selling them on a first-come-first-serve basis. So get your system today before they're all gone.

For those who are a little bit intimidated by the idea of installing the system, luckily for you, we have a series of great Lyric security system Installation videos you can watch! While you're there, make sure to hit subscribe. :)

If you are a T-Mobile subscriber, you may have noticed that your Total Connect alerts have just stopped coming to your phone. This is the case for all of our users, and we have been getting calls about it for the last two days. If that is what you're experiencing, then please follow the steps below to restore your text messages.

• Go to the Total Connect 2.0 website, and log in to your account.
• Hover over the user whom you want to receive the text messages and select "Edit."
• Under "Notifications," add a new method for receiving messages. Select "Email." Select "Text Email" as "Notification Type."
• Put in [your10digitphonenumber]@tmomail.net. For example: 9549335095@tmomail.net.
• Save, and then go through the process of verifying the email. The verification number will come to your phone. Once verified, you should be good to go.

If you have any questions, or a problem with setting this up, we will gladly help you fix it. Please email us at support@alarmgrid.com. But for the most part if you follow the instructions here, everything should work with no trouble.

While we wait for Honeywell to release their exciting security system, the Lyric, 2GIG has finally released their anticipated panel, and Alarm Grid is the first DIY outfit to make it available!

If you are one of the many people who have been awaiting the arrival of the much anticipated GC3, then this is an exciting day for you. The GC3 is 2GIG's much needed update to the Go!Control 2, which has been the workhorse of the brand since 2010. In 2011, the panel was unexpectedly awarded "Security Product of the Year" at the Consumer Electronics Association (CEA), as well as the "2011 Best Wireless Security Panel" award, and "2011 Best in Show" at Electronic Security Expo (ESX). The all-in-one panel was revolutionary, and the ability to use Alarm.com as the interactive backbone of the 2GIG line changed the way that the security industry does business.

Now, with Honeywell's LYNX line and the coming Lyric, the Go!Control is a still excellent panel in a sea of many panels that have caught up and, in many cases, surpassed its many features, which in 2011 had never really been seen before. The GC3 is a sleek, new panel that is pulling 2GIG back into the much deserved limelight.

The 7-inch, extremely responsive capacitive color touchscreen is a nice touch, as is the information packed display. Featuring excellent Z-Wave controls, much like its predecessor and competing Honeywell panels, the GC3 makes it clear that it is a security system first, but under the surface, it is a deceivingly capable device that allows users the ability to control their Z-wave home automation capable devices as well as the ability to receive updates to its firmware. This modern security system can and will keep up with the times - whatever they may bring.

While you can purchase a standalone panel, we have also made the GC3PK kit available that includes 3 DW10 door and window sensors, a KEY2-345 key fob, and a single PIR1-345 motion sensor, as well as the GC3 system itself. All you will need to add to that kit is a radio that best suits your needs. At the moment, 2GIG has released radios that work with Verizon and AT&T, or, if you're in Canada, Rogers. These simple radios snap into the side of the GC3, making installation incredibly simple and almost exactly as easy as the process of installing a radio in Honeywell's Lyric controller. In all, it seems, 2GIG has made huge improvements over its older systems, as well as making a number of incredible improvements that will make having this security system a delight.

Honeywell's flagship L5200 panel has been discontinued. Since June of 2014, the L5200 has been the lesser, more affordable counterpart to the L7000. At Alarm Grid, the L5200 has been our best selling panel, and we are sad to see it go. Though it is being replaced by a panel that is nearly identical.

When released, Honeywell said that the L5200 would be the last panel they ever released with a POTs connection, although its replacement appears to have included the connection. The main difference between the L5200 and the new L5210, as you can see in the image below, is the smaller screen and the shape/type of the buttons. Honeywell has developed the L5210 to look more like its large-screen counterpart, the L7000. The panel is a sleek looking product, and while the smaller screen may make the unit a bit less attractive than the L5200, it's worth noting that the price of the new panels is between 5 and 10% cheaper.

As of today, Alarm Grid is discontinuing the sale of the l5200 and selling only the L7000 and L5210s. We have also switched out the old L5200 kits, and are now selling the L5210 in kits that are the same as the L5200 kits (Our most popular L5210 kits are the L5210PK-WIFI, L5210PK10-WIFI, and the L5210PK10-WIFI-3G).

For those who have the old, L5200 model, worry not. The systems are effectively the same and all the products that work on the L5200 work on the L5210 and vice versa. If you need help with your L5200 or L5210 system, need communicators, or just have general use questions, please let us know or email us at support@alarmgrid.com.