1080P Security Cameras Posts

Resideo has made an exciting new addition to Total Connect 2.0, as users can now live-stream their Total Connect 2.0 HD Cameras from the TC2 website. Previously, this was only possible from the Total Connect 2.0 Mobile App. This is a super convenient way to look-in at your home or business!

All of the HD Cameras for TC2 can be streamed in this way. This includes the 720P Honeywell IPCAM-WIC1, the 1080P Honeywell IPCAM-WIC2, and the 1080P Outdoor Honeywell IPCAM-WOC1. The sample picture above shows the IPCAM-WIC2, and we gotta say that the image quality looks fantastic!

To access the camera streaming feature from the TC2 website, simply log-in to your Total Connect 2.0 from a web browser, then choose Cameras on the left-hand side. Find the camera you want to stream, and then click the play icon in the center of the preview you image. The live-stream should begin after connecting to the camera. Two-way audio is also supported if your camera supports the feature.

One thing that particularly impressed us is just how little of a delay there was between the camera and Total Connect 2.0. This delay is only 1 or 2 seconds at most. I actually had to get one of our support technicians to help me take the picture above so that I could give the camera a nice thumbs-up!

If you are interested in adding video surveillance to your existing Alarm Grid account, or if you are interested in signing-up for new monitoring service, please email our support team at support@alarmgrid.com. We will be happy to help you explore your options so that you can make an informed purchasing decision. Our hours for checking email run from 9am to 8pm ET M-F. We look forward to hearing from you!

If you have been wanting to set up a complete video surveillance network around your home or business, then Alarm.com Security Cameras are your answer. These cameras can be used by anyone from a business owner to your average homeowner. Our guide will tell you everything about ADC Cameras.

Alarm.com is best known as an interactive service platform used with security systems. These systems communicate with Alarm.com so that alerts can be sent out to a central station and/or directly to an end user, depending on their monitoring service plan. A user can integrate special Alarm.com Cameras with their Alarm.com network so that the cameras respond based on activity on their security system. It is also possible to have Alarm.com Cameras without actually owning or using a security system.

An end user can view the live-streams for their Alarm.com Security Cameras through both the Alarm.com Mobile App and the Alarm.com Website. The mobile app is particularly convenient, as it can be used from pretty much anywhere in the world, as long as the user's phone can connect to the network. Whether you are across the street or across the planet, you can know exactly what is going on inside or around your home or business!

If you have or are considering purchasing a security system that uses Alarm.com, then in order to integrate Alarm.com Cameras you must upgrade to an alarm monitoring plan that includes the Alarm.com Video Surveillance Add-On. Examples of compatible plans are the Platinum Level Plans from Alarm Grid. Both our Self-Platinum Plan and our Central Station Platinum Plan will support Alarm.com Cameras. If you don't have a security system, and you just want to build a network of Alarm.com Security Cameras, then you may consider our $15 Per Month Video Monitoring Plan.

There is one exception in which an Alarm.com Camera can be used on an Alarm.com account without the Alarm.com Video Surveillance Add-On. If a user does not have true video monitoring service for their ADC account, they can still add a single (1) Alarm.com SkyBell Video Doorbell. The user will be restricted to 400 clips per month. More information on using an Alarm.com SkyBell without a video monitoring account can be found here. Please note that you must use a SkyBell model designated for use with Alarm.com. Other SkyBell models will not work with Alarm.com. Never try to pair an Alarm.com SkyBell with the SkyBell App or with another interactive service platform like Total Connect 2.0. Doing so may result in the device being unusable with Alarm.com.

Before exploring cameras, it is important to understand how Alarm.com Clip Recording Limits work. Understanding this will prevent you from exceeding your allotted number of video clips and ensure that you can always save an important clip. The clip limit is also associated with the camera limit, which refers to how many cameras can be added to an Alarm.com Video Monitoring Account. More information on the subject can be found in this FAQ.

One feature that you will often come across when looking at Alarm.com Video Cameras is the Alarm.com Video Analytics Feature. This is a powerful feature that will really improve your end user experience and allow you to easily tailor how your cameras are used. We highly recommend the feature, and we are huge fans of it ourselves. Alarm Grid provides Alarm.com Video Analytics at no extra cost for anyone who has a Platinum Level Plan or our Video-Only Plan. More information on Alarm.com Video Analytics can be found in this helpful FAQ.

Depending on the camera, it will connect with your IP network through either local WIFI or a wired ethernet connection. Some Alarm.com Cameras using ethernet can be configured for Power over Ethernet (PoE), which prevents you from needing to run an extra wire to the camera for electrical power. Other cameras will use a plug-in AC adapter for power. As a loose rule, most of the cameras designed for residential use will use their own AC adapter and connect wirelessly to a WIFI network, while a commercial camera is more likely to use wired ethernet with PoE capability. Please note that if the IP router does not support PoE functionality, then a PoE injector will be needed. One example of a PoE injector is the Alarm.com ADC-POE-INJ.

It's also worth mentioning that many Alarm.com Security Cameras can be live-streamed directly from a Qolsys IQ Panel 2 System, as well as any IQ Remote Keypad used with the system. This is great news for anyone who happens to own a Qolsys IQ Panel 2 or IQ Panel 2 Plus. This feature is available at no extra charge for anyone with a monitored IQ Panel 2 System and access to Alarm.com. To learn more about this feature, click here.

Now that you understand Alarm.com Cameras, let's take a look at some of the most popular models!

Alarm.com ADC-V523

The Alarm.com ADC-V523 is arguably the most popular Alarm.com Security Camera right now, and for good reason. It is both affordable and compact, and it provides some of the best recording capabilities we have ever seen in a DIY-friendly security camera with its 1080p recording quality and High Dynamic Range (HDR). It offers IR night vision for up to 15 feet, making it perfect for residential or light commercial use. The camera is compatible with Alarm.com Video Analytics, and it has an impressive 117-degree field of view. It is for indoor use only. The camera can be hard mounted if desired (hardware included), but it is also great for resting on a table.

Alarm.com ADC-V723

The Alarm.com ADC-V723 is the outdoor equivalent to the ADC-V523. Just like the ADC-V523, it is extremely popular, and the fact that it can be used outdoors makes it excellent for both businesses and home use. It connects to the network via WIFI, and it offers 1080p recording capabilities with High Dynamic Range (HDR) and a 117-degree field of view. It features an ingress weather protection rating of IP66 and IR night vision of up to 40 feet. Alarm.com Video Analytics is also supported by the ADC-V723.

Alarm.com ADC-V622-WELL

The Alarm.com ADC-V622-WELL was designed as a wellness camera for monitoring a loved one. But really, it can be an effective security camera as well. Its design allows it to be mounted if desired, but it is more commonly just placed on top of a table, desk, or nightstand for monitoring. On the top of the camera is a call button that an end user can use to let a loved one know that they need assistance. This is done through an Alarm.com Notification. Both WIFI and ethernet with POE can be used with the ADC-V622-WELL. A Bluetooth speaker is built into the camera, and it offers IR night vision for capturing video at night.

Doorbell Cameras

Alarm.com SkyBell Video Doorbells are extremely popular, as they are great for monitoring the area around your door, and you can use one without having true Alarm.com Video Monitoring Service. These devices are great for nabbing package thieves and for seeing exactly who is at the door when someone rings the doorbell. Users have set up video doorbells to capture all sorts of activity in front of their homes, and you can easily get alerts from Alarm.com. A round model is available (ADC-VDB101 & ADC-VDB102), as well as a rectangular Slim-Line model (ADC-VDB105 & ADC-VDB106).

Bullet & Dome Cameras

Bullet Cameras like the ADC-VC726 and the ADC-VC736, and Dome Cameras like the ADC-VC826 are popular for businesses who want their cameras to give a more intimidating presence. These cameras are all suitable for both indoor and outdoor use, and they support POE to make installation easier. The Alarm.com Commercial Cameras are known for having impressive IR night vision ratings (in most cases ~95 feet) and receiving really high scores for ingress (weather) protection. However, they tend to have smaller viewing angles than their residential counterparts. These are the cameras you will likely encounter at a bank, grocery store, or other commercial establishment. They can be very useful if you need an outdoor security camera to cover across a large area and record reliably in the darkest of nighttime settings.

Stream Video Recorders (SVRs)

We couldn't talk about the Alarm.com Cameras without at least mentioning the Alarm.com Stream Video Recorders. The Alarm.com SVR devices are used to store video clips. Any video clip on an SVR device can be accessed locally at the SVR or remotely through Alarm.com. Using one of these devices is necessary if you want to set up recording on a continuous schedule, including a constant 24-hour recording schedule. Otherwise, your cameras will only record when triggered (via audio/visual or system activity). If you want your Alarm.com Cameras recording on a set schedule, then an SVR device is an absolute must. There is a residential model called the ADC-SVR122 (available in 500 GB, 1 TB, and 2 TB options), and a commercial model called the ADC-CSVR126 (available in 2 TB and 12 TB models, with expansion of up to 16 TB).

Get Started with Alarm.com Video Monitoring!

Alarm Grid is here to help you get started with Alarm.com Video Monitoring. If you are an existing Alarm Grid customer looking to upgrade, please contact us via email at support@alarmgrid.com or call us at (888) 818-7728. Please also feel free to ask us any questions you might have. Email or phone is also a great way to contact us if you are interested in starting new monitoring service. Remember that our business hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

Looking for an easy way to improve upon your security system? Adding security cameras and integrating them with your existing setup will really let you unlock your system's full potential. You can have your cameras activate and begin recording as soon as activity occurs on your system.

The main thing you should consider when choosing cameras for an existing system is to think about which alarm panel you have. Your alarm panel, by extension, determines which interactive service platform you use. Most Alarm Grid monitored customers use either Total Connect 2.0 or Alarm.com. If you have a Honeywell Security System, then you most likely use Total Connect 2.0. If you have Alarm Grid monitoring service using a panel from a different manufacturer, such as Qolsys, 2GIG, or DSC, then you most likely use Alarm.com.

Both Total Connect 2.0 and Alarm.com have their own selection of cameras to choose from. Total Connect 2.0 keeps things simple with just three (3) cameras to choose from as of April 2020. These cameras are the Honeywell IPCAM-WIC1, the Honeywell IPCAM-WIC2, and the Honeywell IPCAM-WOC1. Alarm.com seems to release updated models more frequently, as they continue to update their camera lineup. At this time some of our favorite Alarm.com Camera Models include the Alarm.com ADC-V522IR, the Alarm.com ADC-V622-WELL, and the Alarm.com ADC-V723.

Once you know which camera lineup to choose from, there are many factors for you to consider when deciding which camera to buy. Some of these factors include whether the camera is for indoor or outdoor use, the recording quality of the camera, the camera's viewing angle, and how much money you would like to spend. Since Honeywell only has three cameras currently on the market, it's usually pretty cut and dry which one is best for your needs. With Alarm.com, there are more options to consider.

Whether you are using TC2 or ADC, you can view the live feed for your camera remotely from anywhere in the world using an app on your phone. You can also set a camera to begin recording, whenever activity occurs on your system. For example, if someone faults an Entry/Exit Zone and triggers an Entry Delay countdown, then you can have your camera record all the action. Usually, it will just the routine activity of an authorized individual arming the system, but you will be ready if anyone tries to make an unauthorized entry into your home or business. And you can set your cameras for all sorts of triggers, included faulted sensors, system alarms, at certain times of day, and more.

Remember that you will need a monitoring plan that includes video surveillance to use security cameras. If you already have a monitored system with Alarm Grid, then the easiest option is to upgrade to a Platinum Level Plan (Self or Full). To learn more, or if you have any questions about security cameras or our monitoring services, please email us at support@alarmgrid.com. We check our support emails from Monday thru Friday, 9am to 8pm ET. We look forward to hearing from you!

Qolsys IQ Panel 2 Plus owners will be glad to learn that there are some outstanding security cameras for the system. You can live-stream these cameras from the panel and access their live feeds from Alarm.com using the website or mobile app. Residential and commercial options are available!

All versions of the Qolsys IQ Panel 2 Plus support Alarm.com Security Cameras. In order to use these cameras with the IQ Panel 2 Plus, you will need a video monitoring plan that includes video surveillance service for use with Alarm.com. An example of a compatible video monitoring plan is the Alarm Grid Platinum Level Plan (Self or Full). You can learn about our Self-Platinum and Central Station Platinum monitoring plans on our monitoring page.

Once you have the proper system and monitoring plan, you can start exploring the camera options. All of the Alarm.com Cameras listed here support Alarm.com Video Analytics and live-streaming from the IQ Panel 2 Plus System. Whether you are looking to protect your home or monitor your business, there are some truly fantastic options available. We have seven (7) cameras to check out today, so let's get started!

Alarm.com ADC-V523

We're starting off this list with the Alarm.com ADC-V523. This is an excellent residential camera that you can mount on a wall or ceiling or rest on a desk or table. It is highly regarded for its 1080p picture quality. its use of High Dynamic Range (HDR), and its 117° field of view. The camera also utilizes IR night vision with a range of 15 feet. This means that it can reliably record an intrusion that may occur in the middle of the night. It supports connectivity across a 2.4 GHz or 5 GHz WIFI network, or it can use hardwired ethernet. This is truly the go-to Qolsys Camera if you are just looking for a simple, yet effective camera to use indoors.

Alarm.com ADC-V622-WELL

The Alarm.com ADC-V622-WELL was designed with the Alarm.com Wellness Platform in mind. But it's such an effective and useful camera, that it can really be used nicely in any residential location. This indoor camera can technically be mounted, but its design makes it quite appealing to just rest and leave on a desk. Features for the ADC-V622 include live video & audio streaming, 1080p recording, two-way voice functionality, power over ethernet (PoE), a built-in Bluetooth speaker, IR night vision (15 feet), a built-in call button, and an incredible 180° viewing angle. It makes a great addition to any Qolsys IQ Panel 2 Plus, and it will really blend-in nicely with your smart home.

Alarm.com ADC-V723

Residential Qolsys users looking for an outdoor camera can turn to the Alarm.com ADC-V723. This is a 1080p outdoor camera with an IP66 weather protection rating. It is very similar to the ADC-V523 we mentioned earlier. The difference is that this one is built to withstand the elements of an outdoor environment, including rain, wind, dust, heavy sunlight, and more. The camera retains the same 1080p recording capabilities and High Dynamic Range (HDR) of the ADC-V523. It also offers a further IR night range distance (~40 feet) to better capture activity that occurs in the middle of the night. Please note that you cannot use a wired ethernet connection with this IP camera. It must be set up with a 2.4 GHz or a 5 GHz WIFI connection.

Alarm.com ADC-VC726

The Alarm.com ADC-VC726 is where Alarm.com starts to bridge the gap between residential and commercial grade cameras. This is a mini bullet camera that measures 6.1" long and 2.76" wide. While you normally see these "bullet-style" cameras in commercial locations, this camera is so small that it can fit in very nicely outside a home. The camera was built for outdoor use with its IP67 protection rating, but it can certainly be used indoors as well. It offers 1080p recording, an 86° viewing angle, and an IR night vision range of ~95 feet. The camera must use a wired ethernet connection, and it supports PoE. It is extremely versatile and can really be used for almost any application.

Alarm.com ADC-VC736

Commercial Qolsys users typically consider the Alarm.com ADC-VC736 as the go-to outdoor camera option. This is the largest of the cameras listed here, and it really packs some power. It has 1080p recording capabilities, an IP67 weather protection rating, an IR night vision range of about 260 feet, and an 86° viewing angle. The camera measures in at 11.8" long and 4.1" tall, meaning that it's not exactly the most discreet camera out there. But if you need something large and powerful for monitoring the outside of your business, then the Alarm.com ADC-VC736 is a tremendous choice to use with your IQ Panel 2 Plus.

Alarm.com ADC-VC826

The Alarm.com ADC-VC826 Dome Camera is another model that blurs the line between residential and commercial. You normally associate dome cameras with commercial use, but the ADC-VC826 is small enough that you might not mind having it around your home. Its dimensions are just 4.4"D x 3.2"L, so you will have no problem fitting it in a tight space. And you can feel confident using this Qolsys-compatible camera outdoors with its IP67 protection rating. Other features include 1080p recording, a 108° viewing angle, an IR night vision range of ~95 feet, pan/tilt capabilities, and a vandal-resistant exterior. The camera must use a wired ethernet connection for network access, but it does support power over ethernet (PoE).

Alarm.com ADC-VC836

Business owners who want to take the turret camera route have the perfect option in the ADC-VC836. This is a camera that you can certainly trust to monitor your business and keep an eye out for any suspicious or unwanted activity. The camera is great for use with the Qolsys IQ Panel 2 Plus, as it offers 1080p recording, an IR night vision range of ~95 feet, a 0 to 75 degree tilt function, and power over ethernet (PoE). It is protected against environmental elements with its IP67 rating. You will also appreciate the camera's modest size at just 5"D x 3.8"L. And with its tamper resistant exterior, nobody is going to disable the ADC-VC836 and break into your business without you knowing about it!

Get Monitored!

Alarm Grid offers residential and commercial video monitoring services for the Qolsys IQ Panel 2 Plus through Alarm.com. Any of the seven (7) above cameras will work great with your new IQ Panel 2 Plus System. Just choose the best one for your needs. Or if you want extra coverage, feel free to add multiple cameras. Every Alarm.com Video Monitoring Plan includes support for four (4) cameras by default, and expansion packs for additional camera support are available upon request. We recommend checking out this FAQ for more information on what an Alarm.com Video Plan includes.

Wanting to get started? Send us an email at support@alarmgrid.com, or call us at (888) 818-7728. We operate support hours from 9am to 8pm ET M-F. We look forward to helping you monitor your Qolsys IQ Panel 2 Plus for your home or business!

Alarm.com users now have a new feature at their disposal, as a special full-screen two-camera mode has been added to the Live Video page on the Alarm.com customer website. By accessing your Alarm.com account through the website, you can take advantage of this all-new viewing experience.

As you can see from the picture above, we have already tested this new feature to great success. We tested the dual-camera full-screen viewing option using the Alarm.com ADC-V723 Outdoor Camera (the top picture) and the Alarm.com ADC-V522IR Indoor Camera (the bottom picture). Both of these Alarm.com Security Cameras support the robust and powerful Alarm.com Video Analytics package. Although we don't believe that ADC Video Analytics is a requirement for using full-screen two-camera mode, we still highly recommend getting ADC Cameras with Video Analytics support because its tremendous benefits.

The new two-camera mode allows both displayed cameras to be live-streamed in HD quality, without any sacrifice or compromise in terms of picture. This is the perfect feature if you are wanting to monitor two cameras in your home or business at the same time. Additionally, Alarm.com has retained its other viewing modes, including 2x2, 1+3, full-screen, and theater modes. And of course, you can still set a single camera to its own exclusive full-screen if desired. But it's nice to see Alarm.com giving its users additional viewing options.

Remember, you need to have an alarm monitoring plan with access to Alarm.com video services to take advantage of this new feature. Alarm Grid customers can choose between a Platinum Level Monitoring Plan (Self or Full) or our Video-Only Plan. If you have any questions about this feature, or if you want to learn more about our monitoring plans, please reach out to us by emailing support@alarmgrid.com. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

There has been a lot of talk in the tech industry lately about security and privacy. With the rise of home security cameras and doorbell cameras, many users are worried about protecting their devices. Today, we're going to discuss how Alarm.com does its part to keep your devices secure.

Every Alarm.com account is protected by a unique username and password. And all sensitive communication with the Alarm.com servers is protected through strict authentication protocols and secure encrypted connections. Whenever your security system or cameras are communicating with Alarm.com, the information is sent across extremely secure encrypted servers. This makes it virtually impossible for others to obtain your sensitive information through malicious methods.

You may have heard talk of other security systems and video doorbells being "hacked" or maliciously accessed. These horror stories are something that will likely always be a factor in the highly advanced technology-based society we live in. As a user, it is important to stay on your toes and always be careful. But one thing you can rest assured about is that Alarm Grid and Alarm.com are on your side. We do everything we can to make sure that your information is protected and that your privacy is always maintained.

But you need to do your part as an end user as well. You must protect your Alarm.com account and stop others from gaining access. This is done by establishing a strong password for your account that includes a combination of numbers, symbols, and both upper and lowercase letters. A long password is always advised, and you should not share passwords across multiple websites or services. Additionally, you may want to change your password regularly for added security.

Alarm.com also offers two-factor authentication as another way to keep your account secure. If enabled on your account, you will get a text message with a secret code whenever you go to login to your account. You will need to provide this secret code in order to access your account. Although this takes extra time, it does go a long way towards securing your account. You can enable two-factor authentication for your Alarm.com account by logging into your Alarm.com account and accessing the Settings Menu. Then choose Login Information > Two Factor Authentication > choose Enabled. You will then need to provide your cellular info to receive a confirmation code.

You should also make sure to have your Alarm.com account monitored for any unexpected activity. By enabling this feature, Alarm.com will analyze the data of your system to learn your typical activity patterns. If any activity occurs outside of these normal patterns, then Alarm.com will send a text and/or email alert so that you are notified. This can be very useful if there is system activity that you do not recognize. Again, this feature will need to be enabled on your Alarm.com account for it to work. Please note that it takes 30 days of activity with Alarm.com to establish activity patterns. Alarm Grid provides this service at no additional charge for all customers with Alarm.com monitoring service. Please be aware that other monitoring companies may charge extra for this feature.

If you are an Alarm Grid customer and you want us to enable certain features on your Alarm.com account, then please reach out to us! The best way to reach us is to email support@alarmgrid.com. You can also email us if you are hoping to learn more about how Alarm.com keeps your account protected. Remember that our support hours for responding to emails run from 9am to 8pm ET M-F. Please note that our hours will differ for the upcoming holidays. We look forward to hearing from you!

Just in time for the holidays, Alarm.com has pulled through with their brand-new Alarm.com ADC-V523 Indoor Security Camera. This 1080p security camera uses High Dynamic Range to produce top-quality recordings with enhanced depth and luminosity. This is one hot camera for Alarm.com!

The ADC-V523 is the new premier indoor security camera from Alarm.com. It offers everything you could possibly want out of an Alarm.com Security Camera. This goes above and beyond a state-of-the-art recording quality. Its IR night vision of 15 feet makes it superb at capturing images in a dark environment. We also love its wide 117° viewing angle, which improves its coverage area.

Alarm.com also made the ADC-V523 Camera easy to use and install. You can conveniently connect it with a 2.4 GHz or 5 GHz WIFI network, or you can use a wired ethernet connection. However, the camera CANNOT support power over ethernet (PoE) if you decide to use an ethernet connection. You must use the included power adapter for providing power. You will also appreciate the fact that the camera is compatible with Alarm.com Video Analytics, which offers you tremendous flexibility in setting up notifications regarding any activity. The camera can be permanently hard-mounted, or you can conveniently rest it on a sturdy table or desk.

We believe that the ADC-V523 can make a great holiday gift for anyone looking for a new Alarm.com Indoor Camera. If you are looking for an outdoor camera, then the ADC-V723 is a great option that offers the same top-quality recording capabilities as this new indoor model. You might also want to pair an Alarm.com ADC-SVR122 with these cameras so that you can set up a continuous 24 hour recording schedule!

Remember that you must have an Alarm.com Video Monitoring Plan to use this camera. This can include an Alarm.com Platinum Level Plan (Full or Self), or an Alarm Grid Video-Only Plan. If you aren't signed up for monitoring yet, you can email us at support@alarmgrid.com or call us at (888) 818-7728 to get started. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! We have learned that Alarm.com has been pushing out automatic firmware updates for their security cameras. These updates are designed to make the cameras compatible with future enhancements that may be released at a later date. Alarm.com SVR Devices are also being updated.

According to Alarm.com, any non-doorbell camera or SVR device that is online with a strong connection will have the update pushed down automatically. Alarm.com states that 95% of all compatible cameras and accessories have already received the updates. Cameras that are offline or set up with a weak connection will not be able to receive the automatic update. Alarm.com says that they are still trying to get all compatible devices set up with the update.

In the near future, users may notice problems for any camera that has not yet received the update. Specifically, these cameras may stop showing the device name and timestamp on their on-screen displays. Additionally, any SVR devices that have not received the update may stop supporting video recording and video playback. These issues will persist until the device receives the update.

Users may also find that their cameras and/or accessories are displaying a trouble condition for out-of-date firmware. This trouble condition is to let any end users know that they should update the firmware for their cameras and/or accessories as soon as possible. Fortunately, these issues can be properly addressed by simply updating these devices to their latest firmware versions.

If you notice this trouble condition you can manually push down an update yourself by accessing your Alarm.com account through the website and choosing Video > Settings > Select Device > Video Device Info > Update Firmware. You may also contact us to have us push down the update for you. Remember that your camera will need to be online with adequate signal strength in order to receive the update. There is no charge for us to push down this update to your ADC devices.

If you have any questions about the new Alarm.com Firmware Update, or if you need us to push down an update for you, please email us at support@alarmgrid.com. Remember that our support hours are from 9am to 8pm ET M-F. We look forward to hearing from you and making sure that your Alarm.com devices are properly updated!

Hi DIYers! We are happy to announce that the Alarm Grid logo will now appear in the lower-left corner of downloaded Alarm.com video clips. This new feature applies to any Alarm Grid customer who uses Alarm.com Cameras for video surveillance. You should notice the logo effective immediately.

The Alarm Grid logo should appear in the bottom-left corner of any downloaded video clip from Alarm.com. This includes any video clip that you choose to share through email, text message or social media. Sharing the clip effectively downloads it. This will count towards your monthly limit of allowed clip downloads. The logo will be semi-transparent so that it is clearly visible, but does not obscure the video in any fashion.

We believe that this new addition will add a nice touch to Alarm.com video clips. It will also help to identify the source of the clip in the event that you ever need to present video evidence to the authorities. Other than this image, you should not notice any changes to your Alarm.com video clips or your Alarm.com service in general.

Please note that this image will not be present in the live video feed for Alarm.com Cameras. The logo will also not appear in clips you view directly from Alarm.com. It will only be present in downloaded video clips.

Below is an example of what the image should look like in a video clip:

If you do not have Alarm.com video surveillance included in your monitoring plan, you can check our monitoring page for more information. You will need a Platinum Plan to use Alarm.com Cameras. We also offer a standalone video surveillance plan if you want to use Alarm.com Security Cameras without regular monitoring service.

Please email us at support@alarmgrid.com if you have any questions about this new feature or the Alarm.com service in general. You may also call us at (888) 818-7728. Our regular office hours are 9am to 8pm EST M-F. We look forward to hearing from you.

Hi DIYers! If you're a business owner, they you know how important it is to make sure you are protected in every situation. Setting up security cameras in your shop or business can help protect you against fraud. That way, you'll have video evidence if someone tries to take you to court!

It's no secret that customer-oriented businesses and security cameras are the perfect match. A video surveillance system is great for catching theft and dishonest bait-and-switch tactics that a small number of dishonest people may try to get away with. But what you might not think of is using security cameras to protect your company in case of a lawsuit.

Having unsafe conditions in your store is a recipe for a costly lawsuit. That is why most business owners take every precaution to ensure that their customers are safe and that their company is not liable in case of an accident. However, this doesn't necessarily stop a dishonest individual or group from trying to pull a fast one.

This is actually a really easy scheme to pull off. Any individual can go into a store and intentionally put some water or loose objects on the floor. They might come back shortly thereafter and pretend to slip and fall on the hazard that they just laid out. From there, they claim to be injured and try to make a quick payday based on "negligence" of the company. That's not fair!

While it might seem crazy that some people would go to such lengths to try and make a quick buck, the practice is all too real. Just take a look at this video where one man pretended to slip on some ice cubes:

Fortunately, this company had security cameras installed to catch the man in the act. But just imagine if the cameras hadn't been there. This man could have easily gotten away with thousands of dollars once everything was said and done! This is another reason to invest in security cameras for your business! If you already have a business security system, then adding cameras is usually quite simple. You can usually keep your existing equipment and add cameras as a new addition.

At Alarm Grid, any customer can add security cameras by upgrading to a Platinum Monitoring Plan. In addition to supporting security cameras, this plan also includes dual-path connectivity through IP and cellular, remote alerts via text and/or email, and automatic emergency dispatch from a central monitoring station. Our Platinum Plan is only $10 more per month than Alarm Grid's standard cellular monitoring plan, the Gold Plan. This means that there really isn't any major up-charge for video monitoring.

Just $45 per month will get you all of the monitoring features mentioned above. You will purchase your system and your cameras outright from the start. These devices are yours to keep, and they can be taken to a different monitoring company if you ever decide to do so. They are also very easy to install, and most end users can complete the process with minimal online or phone support. Alarm Grid offers both Total Connect 2.0 Cameras and Alarm.com Cameras, depending on the customer's interactive service.

Please reach out to us if you're an Alarm Grid monitored customer interested in learning more about video surveillance. The best way to reach us is to send a quick email to support@alarmgrid.com. You can also call us at (888) 818-7728 from 9am to 8pm EST M-F to talk with us on the phone. We look forward to working with you to keep your business safe!