Good news! VISTA-21iP owners without the "Supports VISTA-GSM4G" sticker can still setup dual path communications!
Posted By Frank LongoBack in January of 2013, we discussed the compatibility issues with earlier revisions of the VISTA-21iP alarm system with the VISTA-GSM4G. Traditionally, Honeywell creates a new firmware revision to clearly mark which panels are compatible with specific features. In this case, we found out that revision 3.13 had some panels that supported the 4G communicator and others that did not.
At the time, we explained that Honeywell started tagging the panels with stickers that read, "Supports VISTA-GSM4G." Although Honeywell offers PROM chip upgrades for the VISTA-15P and VISTA-20P there are no PROM upgrades for the VISTA-21iP. The update meant that VISTA-21iP owners without this sticker would need to upgrade their entire alarm panel in order to integrate 4G cellular connectivity.
The biggest factor in this discussion is the "2G sunset." AT&T announced that they have already started phasing out their GSM 2G cellular network. The kicker is that every 2G cell tower in the nation will be upgraded by the end of 2016. This may have seemed far way but it is only around the corner. So this discussion relates to any VISTA-21iP system owner using cellular communication; not just those looking to upgrade to a faster 4G communicator. The original post seemed like a doomsday if your panel did not have the sticker. Well think again...
Now for the good news! The VISTA-GSM4G is considered an internal communicator for the VISTA-21iP. It is designed to be used as a backup to the built-in IP communicator. However it can be used as a stand alone cellular communicator as well. The important thing here is that the VISTA-21iP supports external Honeywell communicators as well.
The GSMV4G is an external cellular communicator which can be used with any VISTA-21iP revision. If you plan to use the internet as your primary communication path with cellular as secondary, you can use the iGSMV4G instead. In order to tell your panel to use an external communication path you need to disable the internal communications by physically moving a jumper pin on the board.
There is an "Internal IP/GSM Jumper" that is in the 'on' position by default. This jumper powers the internal communicators: Internet communicator on the panel, the VISTA-GSM4G or both if you have a dual path setup. The jumper is located just beneath the RJ-45 jack which can be found on the top left side of the board. In the 'on' position, the panel powers the internal communicators. In the 'off' position, the panel cuts off power to the internal comm paths.
If you would like to use an external communication path like the iGSMV4G you must power down the system and move the jumper to the 'off' position. Doing this will shut down both the IP and GSM internal communication paths. So if you were already using the on board IP communicator simply disconnect the ethernet cable from the panel and land it on the iGSMV4G!
Similar to a wired keypad, external communicators require a 4 wire connection to the panel's ECP bus which is located on terminals 4-7 on the VISTA-21iP. There is a power connection on terminals 4 and 5 on the panel and a data connection on terminals 6 and 7 on the panel. Although the communicator is already connected to ECP power, it still requires an AC power connection on terminals 1 and 2 of the communicator.
The GSMV4G and iGSMV4G are shipped with their own Honeywell 1361 AC transformer. You can wire the communicator directly to the transformer or you can use a shared transformer with the panel. If you do the shared transformer setup, you need to swap in the beefier 1361 that comes with the communicator. Simply swap the wired connections over to the new transformer. Then land terminals 1 and 2 from the communicator on terminals 1 and 2 on the panel. You can land them in parallel, right on top of the existing connections to the transformer.
We have made available detailed instructions for installing the iGSMV4G. The wiring is exactly the same for the GSMV4G. The only difference is that you need to connect an Ethernet cable on the RJ-45 port on the iGSMV4G.
We've already begun to see an increase in people with the older non-4G capable VISTA-21iP panels asking us for upgrade opportunities. We don't like being the bearers of bad news and having to tell those people that they need an entire new alarm control panel and a new cellular communicator so we have begun offering this as a less expensive alternative to upgrade to 4G cellular communications.
While Honeywell engineers didn't design the original VISTA-21iP panel with the option to support the future VISTA-GSM4G communicators, the flexible design of the 21iP, which allows for an internal or external communicator means that their oversight won't have to cost you anymore than the price of a new external 4G communicator.