Now Hiring: Remote Alarm Technician

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Ever worked for a startup? Want to?

While Alarm Grid is a new alarm company, this is not a traditional alarm tech job for the traditional alarm technician. We are looking for someone who is interested in building a career and who strongly believes in Alarm Grid's Do-It-Yourself business model.

While a traditional alarm tech job requires hours of intensive labor, Alarm Grid's techs work from the comfort of an office. Our goal is to build the most customer-centric company that has ever existed in the home security space, and we want someone who desires to be a part of that.

If you think that you would be a great fit for Alarm Grid, please send us your resume. We are giving preference to applicants from Florida. We are also looking for individuals with a good amount of experience in the industry. Knowledge of Compass software, AlarmNet Direct website and Honeywell wired and wireless security system programming is strongly desired.

Duties and Responsibilities:

As a Remote Alarm Technician, you would:

Answer calls and emails from customers who have questions about their current system. Help customers install and service their equipment and activate monitoring accounts over the phone and through email support. Provide advice to customers who are thinking of purchasing a system.


Education and Experience

  • Minimum of a high school diploma, or GEDrequired
  • At least one year of experience installing and servicing security systems in the field
  • Experience with home automation systems is a plus


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    Skills

  • Strong writing abilities
  • Comfort with using a computer
  • An intimate knowledge of Honeywell's wired and wireless security systems (knowledge of other brands is a strong plus)
  • Excellent customer service and communication skills.
  • Attention to detail


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    Compensation will be commensurate with experience.

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