DSC PG9933 Posts

Update 09/18/23: Qolsys has released this firmware as of today. Alarm.com, however, has not yet made it available for dealers to perform remote OTA updates. They usually lag behind Qolsys by a few days, as they perform their own testing. Instructions for updating using a patch tag can be found here. The full Qolsys TSB can be found here.

Original Blog Post:

We've been hearing about it for a while, and Firmware 4.4.0 will be available any day now. In this post, we'll go through some of the big additions, fixes, and improvements that you can expect to see in this release. From support for PowerG automation devices to the addition of Night arming.

This is one of the most ambitious updates for Qolsys that we've seen. There are a lot of new features in this update. There are also some important fixes and improvements included. In this post, we'll go through what we believe are some of the more important changes coming up in Firmware 4.4.0.

New Features:

• Support for All New PowerG Automation Devices:
  • IQ Lock-PG
  • IQ Dimmer-PG
  • IQ Switch-PG
  • IQ Smart Socket-PG
  • IQ Smart Plug-PG
  • IQ Outdoor Plug-PG
• Added a new Automation Icon within the Installation > Devices Menu. This icon is where you will now go to add everything except Z-Wave Automation devices. However, from within this screen, you can reach Z-Wave Automation (if you navigate here in error). In the future, we expect all Automation will be programmed from within this screen.
• Added "Night Arming" mode. The panel can now be armed in "Away", "Stay", or "Night".
• Created a new PIN code setting for users of the IQ WIFI 6. This will restrict access to the profiles and network map settings of the router.
• Added support for Aeotec Indoor Siren 6.
• Added Sensor Group 11 (Day Zone) and Group 21 (Night Motion).
• Added Sensor Groups 61 (Fixed Intrusion Panic) & 62 (Fixed Silent Panic). With these settings, hardwired, latching panics can now send restore signals when they are physically restored.
• Allows exterior PowerG motions to be programmed as Door/Window sensors to expand the Sensor Group options when programming.
• Added the option to display ambient temperature on the IQ Panel 4 and IQ4 Hub screen when used with PowerG and PowerG Plus devices that support reporting ambient temperature (listed below).
  
  
  • PG9312
  • PG9309
  • PG9200AX
  • PG9350SL
  • PG9914
  • PG9862
  • PG9872
  • PG9984P
  • PG9922
  • PG9936
  • PG9933
  • PG9905
  • PGP9945E
  • PGP9922
  • PGP9920
• PowerG Smoke Detectors can now sound different cadences for Intrusion, Fire, and CO alarms when the "PowerG Smoke Detector Siren" option is used for additional sounders.

Before going on to Fixes and Improvements, I wanted to pause for a moment and expand a bit on a couple of the things listed above. With the new Sensor Group 11 (Day Zone) here is the description of operation for that zone type: Intended for a Door or Window zone that triggers an alarm instantly if the system is armed (same as Group 13). When the panel is disarmed, the zone will annunciate Opens AND Closes, and will continue to notify until the Dismiss button is pressed on the panel screen.

When it comes to Night Arming, an understanding of the Groups associated with motion detectors is essential. Below is an explanation of how each Sensor Group operates. All of these Groups are supervised.

• Group 17, Away-Instant Motion: Active only when armed to "Night" or "Away". Trips instantly when motion is detected. Does not trip if an E/E zone is tripped first.
• Group 15, Stay-Instant Motion: Active in "Stay," "Night," and "Away". Trips Instantly when motion is detected. Does not trip if an E/E zone is tripped first.
• Group 35, Stay-Delay Motion: Active in "Stay," "Night," and "Away" modes. Triggers an Entry Delay if motion is faulted. Does not trip if an E/E zone is tripped first.
• Group 20, Away-Delay Motion: Active when armed to "Night" and "Away". Triggers an Entry Delay if triggered first. Does not trip if an E/E zone is triggered first.
• Group 21, Night Motion (New): Active only when armed to "Away" and trips instantly when motion is detected by this sensor first. Does not trip if an E/E zone is tripped first.
• Group 25, Safety Motion: This sensor does not report or trigger an alarm. This is a "Chime-Only" sensor when "Activity Monitoring" is active, regardless of panel armed status. Used for medicine cabinets, storage, activity tracking, etc.

Panel Fixes and Improvements:

• Changed the Z-Wave naming convention for Settings related to Automation.
• Added support for Z-Wave Weiser/Kwikset Lock supervision requests.
• Made improvements to text size and movement in Photo Frame Screensaver.
• Enhanced the downloading of images and videos from the IQ Panel to a mobile device.
• Added a 30-second arming delay for the IQ Panel 4's built-in glass break detector.
• Fixed an issue with pairing the ADC S2000-T Temp Sensor to the panel.

IQ Remote PowerG Fixes and Improvements:

• Added the ability for the IQ Remote PowerG to automatically power back on after an extended power failure/battery drain, once primary power is restored.
• Corrected an issue where "Nighttime Mode" was not working properly on the IQ Remote PowerG.
• Changed the functionality of the Power Button on the IQ Remote PowerG. Power Down/Reboot now requires a 10-second button press.
• Added support for Thermostats and Garage Door Control to the IQ Remote PowerG.
• Added "Weather Clock" to the IQ Remote PowerG Frame Options.
• Weather to the IQ Remote PowerG now functions when paired in both PowerG and WIFI modes.
• Added support to IQ Remote PowerG for "Installer Test Mode" where the siren is temporarily silenced during testing.
• Added support to the IQ Remote PowerG for Doorbell Notification pop-up and chime, when paired over both PowerG and WIFI.
• IQ Remote PowerG enrolled over PowerG will now automatically upgrade upon first enrollment, rather than waiting 24 hours.
• General communication improvements (Sync/Delay).

Update Instructions:

This firmware is now available, so you can perform the update. Your panel must be on Firmware Version 4.3.0+ before upgrading to 4.4.0. To check your firmware version, tap the gray bar at the top of the panel's home screen, then press Settings > Advanced Settings > Enter Installer or Dealer Code (1111 or 2222 respectively) then tap About > Software.

If your panel is on Firmware Version 4.0.0, 4.0.1, or 4.1.0, you must first update to 4.1.1.

From there, you can update to 4.2.0 or 4.2.1. Then you can update to 4.3.0 and finally to 4.4.0. This is very important! Failure to follow the proper update steps could cause your panel to become unresponsive.

Now that 4.4.0 has been released you can follow the steps below to update from 4.3.0 to 4.4.0:

1. Swipe down from the top of the panel screen and tap "Settings."
2. In "Settings" tap "Advanced Settings."
3. Enter Installer or Dealer Code (default is 1111 or 2222 respectively.)
4. Tap "Upgrade Software."
5. Tap "Patchtag" then enter iqpanel4.4.0 and then tap "Ok."
6. Tap "Upgrade Using Network," making sure the panel is connected to WIFI. Without a WIFI connection, the upgrade will not go through.

The patch will now be downloaded and then installed. It is important not to touch the panel screen during this process. You'll see a progress bar while the download is in progress, then the panel will reboot. This is normal. Once the panel boots up to the usual security screen, the upgrade is complete. The update usually takes approximately five (5) minutes to complete.

If you prefer, the update can eventually be pushed by your alarm dealer through the Alarm.com dealer portal. If your panel is on an older version, they should also be able to send any prerequisite updates to your panel prior to sending 4.4.0. Just be sure the panel has a connection to WIFI as even updates that are sent through Alarm.com require a WIFI connection at the panel.

Qolsys recently released a Technical Service Bulletin outlining an issue with the IQ2 and IQ2+ panels and PowerG sensors. In some cases, panels that have just installed either firmware version, or panels running these versions that are rebooted, may lose touch with existing PowerG sensors.

The problem, according to Qolsys, is the encryption key. In some rare cases, either during the reboot after the firmware update, or upon rebooting once the firmware update has been applied, the panel's encryption key can be set back to default. Once this occurs, any PowerG devices in the field that have been programmed into the panel will no longer be able to communicate successfully with the panel.

When this situation occurs, a previously working PowerG device will show status on the panel, and on Alarm.com if monitored, of "Not Networked". It may also show an "!" next to the zone's status on the panel's Home Screen. If this condition is allowed to continue for the full supervisory window of the sensor (24-hours for non-life safety sensors, 4-hours for life safety sensors by default) then each affected sensor will go into supervisory failure at the panel and will show a status of Malfunction when viewed through Alarm.com.

If you see this issue on your Qolsys IQ Panel 2 or IQ Panel 2 plus system, you'll need to delete ALL PowerG sensors from the panel, and then re-learn them from scratch. By doing so, a new encryption key will be created and shared with each PowerG device. Once this has been done, all devices should begin working normally again. PowerG devices should be reprogrammed from the panel, not from Alarm.com. This way, full functionality can be verified once programming is complete. It would be best to be sure the panel does not reboot again until the next firmware update, which will resolve this issue. Only PowerG devices are affected by this anomaly, any legacy RF devices using the 319.5MHz, 345MHz, or 433MHz frequencies, and any Z-Wave devices should not be affected by this issue.

If you haven't updated to 2.5.3 or 2.5.4 yet, it is recommended that you update locally at the panel, rather than through Alarm.com. You can find information on updating via Patch Tag or MicroSD card on our Qolsys IQ Panel 2 Plus Firmware Update Page. Sadly, this won't necessarily prevent this issue from happening, but by being onsite at the time of the update, you'll be able to verify proper PowerG sensor functionality on each of your sensors as soon as the update has completed. According to Qolsys, firmware version 2.5.5 will be released in the near future, though an exact date has not been provided. This version will resolve the root cause of this encryption key issue. Any additional future updates will also include the necessary fix.

If you're interested in no-contract, low-cost monitoring, or if you're an Alarm Grid customer (present or future) with questions, you can reach us at support@alarmgrid.com. We're here to check emails M - F from 9:00 am to 8:00 pm Eastern Time. Thanks for reading, stay safe!

We're checking out the best environmental sensors for our top security system picks for the 2020 holiday shopping season, which are the Honeywell Lyric, the Qolsys IQ Panel 2 Plus, and the 2GIG GC3e. Environmental sensors include life-safety sensors, flood sensors, and temperature sensors.

If you haven't seen our alarm panel 2020 holiday buying guide or our security sensor 2020 holiday buying guide, then be sure to go and check those out, as they will give a nice introduction to this buying guide for environmental sensors. You will need to make the same compatibility considerations for environmental sensors as you do for security sensors. The sensors you choose must be compatible with your system and communicate at a wireless frequency that is accepted by the alarm panel you are using.

As a refresher, here are the compatible sensor lineups for our recommended systems. Just like last time, the sensor lineups that are italicized and underlined represent the encrypted sensors that provide extra wireless security and protection.

• Honeywell Lyric - Honeywell SiX Series, Honeywell 5800 Series, 2GIG 345 MHz Series
• 2GIG GC3e - 2GIG eSeries Encrypted Sensors, 2GIG 345 MHz Series, Honeywell 5800 Series
• Qolsys IQ Panel 2 Plus 319.5 MHz - DSC PowerG Sensors, Qolsys S-Line Sensors, Qolsys Legacy 319.5 MHz Sensors, Legacy Interlogix Sensors, Legacy GE Sensors
• Qolsys IQ Panel 2 Plus 345 MHz - DSC PowerG Sensors, Honeywell 5800 Sensors, 2GIG 345 MHz Sensors
• Qolsys IQ Panel 2 Plus 433 MHz - DSC PowerG Sensors, Legacy DSC 433 MHZ Sensors

While security sensors look for signs of forced entry and unauthorized access, environmental sensors look for undesirable environmental conditions. Specifically, we offer environmental sensors that look for life-threatening conditions, such as a fire or the presence of carbon monoxide (CO) gas. We also offer environmental sensors for detecting floods, water leaks, and unusually high or low temperatures that indicate a broken HVAC system. We will cover each type of environmental sensor in greater detail later in this holiday buying guide.

Adding environmental sensors to your system offers a few advantages. For one, it makes your alarm system more versatile so that it is looking for more than just security breaches. You will also be able to check off more boxes on your certificate of alarm (CoA), and that could lead to bigger savings on your home owner's insurance. Make sure to check with your insurance company to see if that is the case.

Life-Safety Sensors

Life-safety sensors monitor for unsafe environmental conditions that could result in a loss of life. Specifically, this group is primarily comprised of smoke and heat detectors and carbon monoxide sensors. There are also special combination sensors and listening modules that we will discuss further down the line.

First, we will take a look at some of our most popular smoke and heat detectors. These sensors monitor for both the smoke and extremely high temperatures associated with a fire. It is recommended that you have at least one (1) of these sensors on each floor of your building, particularly inside of sleeping areas and in central and connecting areas such as living rooms and hallways.

When checking out these sensors, you might also look for one-go-all-go functionality. This means that when one detector on the network activates, all of the other compatible sensors on the network will also activate their sounders. This can be very important for ensuring that everyone is alerted to the emergency. Certain jurisdictions may require one-go-all-go as part of building codes, so check with your local fire marshal to see if that is the case.

Here are our top picks for smoke and heat detectors.

Sensor Name	Product Lineup	Compatibility	Range	Encryption	Notes
Honeywell SiXSMOKE	Honeywell SiX Series	Lyric	300 Nominal Feet	128-bit AES	Encrypted photoelectric smoke detector and 135°F fixed temperature and 15°F per minute rate-of-rise heat detector w/ 85 dB sounder. Supports One-Go-All-Go.
DSC PG9936	PowerG	All IQ Panel 2 Plus	2,000 Feet Open Air	128-bit AES	Encrypted photoelectric smoke detector and 135°F fixed temperature heat detector w/ 85 dB sounder. Supports One-Go-All-Go.
2GIG SMKT8e-345	2GIG eSeries	2GIG GC3e	350 Nominal Feet	2GIG eSeries encryption	Encrypted photoelectric smoke detector and 15°F per minute rate-of-rise heat detector when fixed temperature is 104°F or higher w/ 90 dB sounder and freeze detection at 40°F.
Honeywell 5808W3	Honeywell 5800 Series	Lyric, GC3e, 345 MHz IQ2+	200 Nominal Feet	None	Non-encrypted photoelectric smoke detector and 135°F fixed temperature heat detector w/ 85 dB sounder and freeze detection at 41°F.

Now let's look at carbon monoxide sensors. These devices respond upon detecting unusually high levels of carbon monoxide (CO) gas. This gas is both odorless and tasteless, making it virtually impossible to detect without a proper sensor. The gas is extremely harmful to humans, and it can result in serious injury or death in a matter of minutes. We recommend installing at least one CO detector on each floor of your home or office. They are often installed outside of garages and furnace rooms where CO events are most likely to occur.

Here are our top picks for carbon monoxide sensors.

Sensor Name	Product Lineup	Compatibility	Range	Encryption	Notes
DSC PG9933	PowerG	All IQ Panel 2 Plus	2,000 Feet Open Air	128-bit AES	PowerG CO Detector w/ 85 dB sounder.
2GIG CO8e	2GIG eSeries	2GIG GC3e	350 Nominal Feet	2GIG eSeries encryption	2GIG eSeries CO Detector w/ 85 dB sounder.
Honeywell 5800CO	Honeywell 5800 Series	Lyric, GC3e, 345 MHz IQ2+	200 Nominal Feet	None	Honeywell 5800 Series CO Detector w/ 85 dB sounder.
2GIG CO8	2GIG 345 MHz Series	Lyric, GC3e, 345 MHz IQ2+	350 Nominal Feet	None	2GIG CO Detector w/ 85 dB sounder.
Qolsys IQ Carbon	Qolsys 319.5 MHz Series	319.5 MHz IQ Panel 2 Plus	300 Nominal Feet	None	Qolsys CO Detector w/ 85 dB sounder.

We also want to give some special recognition to some combination smoke and CO detectors from Honeywell. These sensors combine fire detection with carbon monoxide detection into one convenient life-safety device.

Here are our top picks for combination smoke and CO detectors.

Sensor Name	Product Lineup	Compatibility	Range	Encryption	Notes
Honeywell SiXCOMBO	Honeywell SiX Series	Lyric	300 Nominal Feet	128-bit AES	Encrypted photoelectric smoke detector and 135°F fixed temperature heat detector and CO detector w/ 85 dB sounder. Supports One-Go-All-Go.
Honeywell 5800COMBO	Honeywell 5800 Series	Lyric, GC3e, 345 MHz IQ2+	200 Nominal Feet	None	Encrypted photoelectric smoke detector and 135°F fixed temperature heat detector and CO detector w/ 85 dB sounder and freeze detection at 41°F.

Lastly, we want to mention a pair of listening modules. These devices actively listen for the Temporal 3 (T3) sound of an activated smoke detector or the Temporal 4 (T4) sound of an activated carbon monoxide sensor. These are commonly used with wired smoke detectors and CO detectors that would otherwise have no way of interfacing with an alarm system. If your smoke detectors or CO detectors are one-go-all-go, then, a single listening module can take over your entire wired detector network.

Here are our top picks for smoke & CO listening modules.

Sensor Name	Product Lineup	Compatibility	Range	Encryption	Notes
Encore FireFighter FF345	Encore 345 MHz Series	Lyric, GC3e, 345 MHz IQ2+	200 Nominal Feet	None	Offers both T3 Detection for Fire & T4 Detection for CO
Interlogix SLX-AD-T3	Legacy Interlogix 319.5 MHz	319.5 MHz IQ Panel 2 Plus	200 Nominal Feet	None	Only offers T3 Detection for Fire. Not for use with CO detectors.

Flood Sensors

Next, we'll be looking at flood sensors. These devices use probes to detect water caused by a flood or leak. It only takes a small amount of liquid to activate one of these sensors, so your system will be alerted before any serious damage occurs. Many of these sensors double as temperature sensors, so expect to see quite a bit of cross-over with that section as well. For best results, use your flood sensors in low-plane areas where leaks are likely to occur, such as underneath toilets, water heaters, and in basements. You might also see that some flood sensor have a reporting delay that is used for false alarm prevention. This will be listed in the notes section in the table when applicable.

Let's check out our top picks for flood sensors.

Sensor Name	Product Lineup	Compatibility	Range	Encryption	Notes
DSC PG9985	PowerG	All IQ Panel 2 Plus	2,000 Feet Open Air	128-bit AES	PowerG Flood Sensor w/ 6-Foot Detection Probe.
2GIG FT6e-345	2GIG eSeries	2GIG GC3e	350 Nominal Feet	2GIG eSeries Encryption	2GIG eSeries Flood Sensor w/ High Temperature Detection @ 95°F and Freeze Detection @ 41°F.
Qolsys IQ Flood-S	Qolsys S-Line Series	319.5 MHz IQ Panel 2 Plus	600 Nominal Feet	Qolsys S-Line Encryption	Qolsys S-Line Flood Sensor w/ 6-Foot Detection Probe. Has a 1 to 3 minute reporting delay.
Honeywell 5800FLOOD	Honeywell 5800 Series	Lyric, GC3e, 345 MHz IQ2+	200 Nominal Feet	None	Honeywell 5800 Series Flood Sensor w/ High Temperature Detection @ 95°F and Freeze Detection @ 45°F. Has a 25 second reporting delay.
2GIG FT6-345	2GIG 345 MHz Series	Lyric, GC3e, 345 MHz IQ2+	350 Nominal Feet	None	2GIG 345 MHz Flood Sensor w/ High Temperature Detection @ 95°F and Freeze Detection @ 41°F.

Temperature Sensors

The final type of environmental sensors we'll be checking out are temperature sensors. These sensors look for unusually high or low temperatures that indicate a broken HVAC system. When a temperature sensor is used for high-temperature detection, it should not be confused with a heat detector that looks for extreme temperatures only associated with fires. Instead, the high-end for a temperature sensor will usually activate at around 90°F. When a temperature sensor is used for low-temperature detection, it will sometimes be referred to as a freeze sensor. On the low-end, a freeze sensor will typically activate at a slightly higher than the temperature at which water freezes, which is 32°F. This is done to give the end user a bit of notice so that they can take action before the pipes freeze. You can typically expect a freeze sensor to activate between 40°F and 45°F. Most temperature sensors will offer both high and low temperature detection. And just like in the previous category, there is a lot of crossover with flood sensors, so you may see some repeats from the previous selection.

Here are our top picks for temperature sensors.

Sensor Name	Product Lineup	Compatibility	Range	Encryption	Notes
DSC PG9905	PowerG	All IQ Panel 2 Plus	2,000 Feet Open Air	128-bit AES	PowerG Temperature Sensor w/ customizable high and low temperature detection.
2GIG FT6e-345	2GIG eSeries	2GIG GC3e	350 Nominal Feet	2GIG eSeries Encryption	2GIG eSeries Flood Sensor w/ High Temperature Detection @ 95°F and Freeze Detection @ 41°F.
Qolsys IQ Temp-S	Qolsys S-Line Series	319.5 MHz IQ Panel 2 Plus	600 Nominal Feet	Qolsys S-Line Encryption	Qolsys S-Line Temperature Sensor w/ High Temperature Detection @ 100°F and Low Temperature Detection at 40°F.
Honeywell 5800FLOOD	Honeywell 5800 Series	Lyric, GC3e, 345 MHz IQ2+	200 Nominal Feet	None	Honeywell 5800 Series Flood Sensor w/ High Temperature Detection @ 95°F and Freeze Detection @ 45°F. Has a reporting delay of 25 seconds.
2GIG FT6-345	2GIG 345 MHz Series	Lyric, GC3e, 345 MHz IQ2+	350 Nominal Feet	None	2GIG 345 MHz Flood Sensor w/ High Temperature Detection @ 95°F and Freeze Detection @ 41°F.

Contact Us

Remember to contact us if you have any questions about environmental sensors or their compatibility. The best way to reach us is to email support@alarmgrid.com. This is also a good email to use if you are interested in starting new monitoring service. Remember that we are available to check email from 9am to 8pm ET M-F. We look forward to hearing from you!

You have likely heard us talking about the benefits of PowerG Sensors at one point or another. Today, we figured we would break down the benefits of these sensors and explain why we like them so much. Let's take an in-depth look at PowerG Sensors and all of their wonderful benefits.

PowerG Sensors were originally designed for the hardwired DSC PowerSeries NEO Systems. By adding a compatible transceiver unit to your PowerSeries NEO, the system will be able to support PowerG Sensors. Johnson Controls, which you may know as the parent company of DSC, took the technology associated with PowerG Sensors, and brought it over to the Qolsys IQ Panel 2 System. This move was not a major surprise, as Johnson Controls also had partial ownership over Qolsys at the time, and Johnson Controls has since bought out Qolsys entirely.

The addition of PowerG support for the IQ2 marked the beginning of the Qolsys IQ Panel 2 Plus, which is how the system is still marketed and sold today. PowerG support is also available for the DSC Iotega, though that panel has largely flopped due to its lack of local end user programming. Today, the Qolsys IQ Panel 2 Plus represents the most popular panel for supporting PowerG. All versions and variants of the IQ Panel 2 Plus support PowerG Sensors, and their exceptional performance makes them the go-to choice for IQ2+ users who want equipment with the best versatility and protection.

Starting with the range, PowerG Sensors can be used from up to 2,000 feet away from the IQ Panel 2 Plus when they are used in an open air environment. By open air environment, we are talking about a perfect setting with a direct line of sight, and no obstacles between the sensor and the alarm panel. Most homes and businesses do not provide the ideal, "open air" environment, as there are usually walls and metal appliances present. When you see us mention that 2,000 feet open air range, take that with a grain of salt, because in practice, the range is likely a bit less. But still, we can undoubtedly say that PowerG offers arguably the best wireless range in the security industry. Even if its nominal range isn't quite as far as its "open air range", it is still a very powerful signal that can help you overcome the range issues that other sensor lineups may experience. It is great for use in detached garages, barns, multi-building complexes, and even just large industrial buildings.

To make matters even better, there is also a PowerG Repeater, the PG9920. This device will effectively double the range of any PowerG Sensor and help you overcome range limitations caused by thick walls and other obstacles or signal disruptions. The repeater works by taking the signal sent out from any PowerG Sensor and sending it out a second time with just as much power and force as when it was first sent from the original sensor. By strategically placing the repeater, it's theoretically possible to double the useful wireless range of these sensors. That would mean that they can be used from up to 4,000 feet away from the IQ2+ in an open air environment. And if your building is particularly large, you may even have repeaters going away from the IQ Panel 2 Plus System in different directions, including up and down in building stories above or below.

But PowerG Sensors offer more than just an impressive wireless range. They are also known for their exceptional security. This is thanks to their military grade 128-bit AES encryption. To put this as simply as possible, the PowerG Sensor and the panel share a unique encryption key at the time of pairing. The sensor must provide this encryption key to the panel whenever it transmits a signal. Additionally, the panel must then provide a return response with the encryption key as verification in order for the command to go through. In the past, we have referred to this two-way communication process as a "digital handshake". Because of this encrypted pairing process, a PowerG Sensor actively knows whether or not it is currently paired with a panel. You may need to factory default a PowerG Sensor before you can pair it with a new system.

PowerG Sensors also take proactive measures against RF jamming. When a wireless sensor communicates with an alarm panel, it does so at a certain wireless radio frequency (RF). When we talk about RF jamming, we are referring to any malicious technique that prevents wireless signals from reaching their intended destination. This is accomplished by blocking the receiver with a stronger signal at the same wireless frequency as the device that is legitimately trying to communicate with it. When this is done on an alarm system, the system doesn't receive the incoming signals from faulted sensors, and no action is taken during a security breach or an unfavorable environmental condition. Early wireless sensors did not take this into account, and this made RF jamming an effective way to defeat an older wireless system.

The way that PowerG Sensors overcome RF jamming techniques is through a process called Frequency Hopping Spread Spectrum (FHSS). This process involves splitting the RF bandwidth into multiple channels. Each independent channel represents a unique radio frequency for wireless communication to occur. The transmitter (the PowerG Sensor) and the receiver (the alarm panel) both agree on a set of channel hopping sequences that will take place. These sequences are encrypted and time-based for them to occur seamlessly. Since the transmitter and the receiver are both synchronized, they can switch between channels very rapidly. A potential intruder would never be able to re-tun an RF jamming device to keep up. In the case of the PowerG Sensors, the frequency hops occur between 912 MHz and 918 MHz. There are 50 different unique frequency channels that are used, and frequency switches occur 64 times per second. More information on FHSS is available here.

One other benefit of PowerG Sensors that we have never discussed previously is their Adaptive Transmission feature that helps them conserve battery life. This is why you will often see a PowerG Sensor with a very long expected battery life, sometimes more than ten (10) years). Adaptive Transmission involves two-way communication between the PowerG Sensor and the alarm panel. The alarm panel will tell the PowerG Sensor how well its signal is being received. The PowerG Sensor can then adapt its outgoing signal so that it reliably reaches the panel, without expending too much energy. The sensor and the panel regularly exchange this information so that the ideal amount of energy is always used in signal transmissions. This saves battery life in the long run.

We have also found that PowerG Sensors are extremely easy to enroll and they offer the reliable and effective performance that you should expect out of your security system. We wholeheartedly recommend them for use on the Qolsys IQ Panel 2 Plus, as well as any other compatible alarm system. It is expected that the upcoming Qolsys IQ Hub will also be able to utilize PowerG Sensors, so look forward to using PowerG Sensors on that panel once it is available.

For now, if you have any questions about PowerG Sensors or the systems that support them, or if you are interested in signing up for new alarm monitoring service, then please reach out to us by emailing support@alarmgrid.com. We'll be available to check your emails from 9am to 8pm ET M-F. We look forward to hearing from you!

Actress Anna Faris, known for her comedic roles, suffered from a not-so-funny incident over the recent Thanksgiving Holiday. The actress and 12 members of her family were the victims of a carbon monoxide (CO) gas incident. The incident occurred in a North Lake Tahoe cabin they were renting.

A representative from the North Tahoe Fire Protection District stated that the vacation cabin had carbon monoxide levels as high as 55 parts per million (ppm). Long-term indoor exposure should be no higher than 15 ppm. The structure did not have any carbon monoxide sensors installed to indicate such danger. Nevada state law requires CO alarms in all family dwellings.

Thankfully, Anna Faris and her family are okay following the incident. However, two of her family members visited the local emergency room. Doctors diagnosed them with CO poisoning, and they were perfectly fine after receiving some care. Firefighters from the North Tahoe FD immediately rushed to the cabin and saved Ms. Faris and her accompanying family shortly thereafter.

According to North Lake Tahoe Fire Official Erin Holland, the CO levels indicated inside the building would have caused a "fatality in a short period of time" had the rescue team not intervened. Faris made sure to send her sincere gratitude to the North Tahoe FD following the incident.

We have spoken about the dangers of carbon monoxide gas many times on the Alarm Grid blog. The odorless and tasteless gas kills hundreds of people every year in the United States. If it weren't for the quick work of local firefighters, a talented actress and her family may have fallen victim as well. They are lucky to be alive, and the rescue team deserves praise for the fact that any exposure was kept as minimal as possible.

As you know by now, it is crucial to have carbon monoxide sensors installed in your home. Ideally, you should have CO detectors enrolled with your security system. By pairing these devices with a system that has active monitoring service, you and/or a central station can receive alerts regarding any of your CO sensors that activate while you are away.

If your home has hardwired high-voltage CO sensors (as is required in most jurisdictions), you can indirectly integrate these devices with your alarm system using a wireless takeover listening module. We offer variants for 345 MHz, and 433 MHz wireless alarm systems. And if you don't have hardwired CO detectors in your home, then we sell plenty of standalone units that pair directly with alarm panels like any other sensor.

When traveling, make sure that all on-site CO sensors and smoke detectors are working properly. If you have any doubts, ask the building operators to perform a test. This is a reasonable request that any property manager should be able to accommodate. Please note that we ARE NOT suggesting that you bring canned CO gas or canned smoke on an airplane for testing purposes. That could get you into a lot of trouble. Make arrangements for on-site testing, without bringing your own supplies.

It may also be a good idea to buy a cheap conventional battery-operated carbon monoxide sensor when you get to your vacation site. It may turn out that the place you visit does not have CO detectors. This was the case with Anna Faris and her family. We do not sell standalone battery-operated CO detectors on our website. But you can get most models between $10 and $20 from most department and hardware stores. Some models will even show you the detected parts per million for CO gas! If you are staying in a larger property, you may want to obtain multiple sensors.

Remember that our goal at Alarm Grid is to keep you and your loved ones safe. If you ever need help choosing a carbon monoxide sensor for your system, or if you would like to learn more about how we can monitor your home, please email us at support@alarmgrid.com. You are also invited to call us at (888) 818-7728 during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you!