PowerG Control Panels Posts

You have likely heard us talking about the benefits of PowerG Sensors at one point or another. Today, we figured we would break down the benefits of these sensors and explain why we like them so much. Let's take an in-depth look at PowerG Sensors and all of their wonderful benefits.

PowerG Sensors were originally designed for the hardwired DSC PowerSeries NEO Systems. By adding a compatible transceiver unit to your PowerSeries NEO, the system will be able to support PowerG Sensors. Johnson Controls, which you may know as the parent company of DSC, took the technology associated with PowerG Sensors, and brought it over to the Qolsys IQ Panel 2 System. This move was not a major surprise, as Johnson Controls also had partial ownership over Qolsys at the time, and Johnson Controls has since bought out Qolsys entirely.

The addition of PowerG support for the IQ2 marked the beginning of the Qolsys IQ Panel 2 Plus, which is how the system is still marketed and sold today. PowerG support is also available for the DSC Iotega, though that panel has largely flopped due to its lack of local end user programming. Today, the Qolsys IQ Panel 2 Plus represents the most popular panel for supporting PowerG. All versions and variants of the IQ Panel 2 Plus support PowerG Sensors, and their exceptional performance makes them the go-to choice for IQ2+ users who want equipment with the best versatility and protection.

Starting with the range, PowerG Sensors can be used from up to 2,000 feet away from the IQ Panel 2 Plus when they are used in an open air environment. By open air environment, we are talking about a perfect setting with a direct line of sight, and no obstacles between the sensor and the alarm panel. Most homes and businesses do not provide the ideal, "open air" environment, as there are usually walls and metal appliances present. When you see us mention that 2,000 feet open air range, take that with a grain of salt, because in practice, the range is likely a bit less. But still, we can undoubtedly say that PowerG offers arguably the best wireless range in the security industry. Even if its nominal range isn't quite as far as its "open air range", it is still a very powerful signal that can help you overcome the range issues that other sensor lineups may experience. It is great for use in detached garages, barns, multi-building complexes, and even just large industrial buildings.

To make matters even better, there is also a PowerG Repeater, the PG9920. This device will effectively double the range of any PowerG Sensor and help you overcome range limitations caused by thick walls and other obstacles or signal disruptions. The repeater works by taking the signal sent out from any PowerG Sensor and sending it out a second time with just as much power and force as when it was first sent from the original sensor. By strategically placing the repeater, it's theoretically possible to double the useful wireless range of these sensors. That would mean that they can be used from up to 4,000 feet away from the IQ2+ in an open air environment. And if your building is particularly large, you may even have repeaters going away from the IQ Panel 2 Plus System in different directions, including up and down in building stories above or below.

But PowerG Sensors offer more than just an impressive wireless range. They are also known for their exceptional security. This is thanks to their military grade 128-bit AES encryption. To put this as simply as possible, the PowerG Sensor and the panel share a unique encryption key at the time of pairing. The sensor must provide this encryption key to the panel whenever it transmits a signal. Additionally, the panel must then provide a return response with the encryption key as verification in order for the command to go through. In the past, we have referred to this two-way communication process as a "digital handshake". Because of this encrypted pairing process, a PowerG Sensor actively knows whether or not it is currently paired with a panel. You may need to factory default a PowerG Sensor before you can pair it with a new system.

PowerG Sensors also take proactive measures against RF jamming. When a wireless sensor communicates with an alarm panel, it does so at a certain wireless radio frequency (RF). When we talk about RF jamming, we are referring to any malicious technique that prevents wireless signals from reaching their intended destination. This is accomplished by blocking the receiver with a stronger signal at the same wireless frequency as the device that is legitimately trying to communicate with it. When this is done on an alarm system, the system doesn't receive the incoming signals from faulted sensors, and no action is taken during a security breach or an unfavorable environmental condition. Early wireless sensors did not take this into account, and this made RF jamming an effective way to defeat an older wireless system.

The way that PowerG Sensors overcome RF jamming techniques is through a process called Frequency Hopping Spread Spectrum (FHSS). This process involves splitting the RF bandwidth into multiple channels. Each independent channel represents a unique radio frequency for wireless communication to occur. The transmitter (the PowerG Sensor) and the receiver (the alarm panel) both agree on a set of channel hopping sequences that will take place. These sequences are encrypted and time-based for them to occur seamlessly. Since the transmitter and the receiver are both synchronized, they can switch between channels very rapidly. A potential intruder would never be able to re-tun an RF jamming device to keep up. In the case of the PowerG Sensors, the frequency hops occur between 912 MHz and 918 MHz. There are 50 different unique frequency channels that are used, and frequency switches occur 64 times per second. More information on FHSS is available here.

One other benefit of PowerG Sensors that we have never discussed previously is their Adaptive Transmission feature that helps them conserve battery life. This is why you will often see a PowerG Sensor with a very long expected battery life, sometimes more than ten (10) years). Adaptive Transmission involves two-way communication between the PowerG Sensor and the alarm panel. The alarm panel will tell the PowerG Sensor how well its signal is being received. The PowerG Sensor can then adapt its outgoing signal so that it reliably reaches the panel, without expending too much energy. The sensor and the panel regularly exchange this information so that the ideal amount of energy is always used in signal transmissions. This saves battery life in the long run.

We have also found that PowerG Sensors are extremely easy to enroll and they offer the reliable and effective performance that you should expect out of your security system. We wholeheartedly recommend them for use on the Qolsys IQ Panel 2 Plus, as well as any other compatible alarm system. It is expected that the upcoming Qolsys IQ Hub will also be able to utilize PowerG Sensors, so look forward to using PowerG Sensors on that panel once it is available.

For now, if you have any questions about PowerG Sensors or the systems that support them, or if you are interested in signing up for new alarm monitoring service, then please reach out to us by emailing support@alarmgrid.com. We'll be available to check your emails from 9am to 8pm ET M-F. We look forward to hearing from you!

If you're using a newer wireless security system, then you will definitely want to explore the encrypted sensor options that we offer! Encrypted sensors are virtually impossible to hack, and they can make your security system even more secure. There are many great options available.

As you know, a home security system or a business security system is an investment you make for the protection of yourself, your property, and those around you. A proper system should also give you peace of mind and make you feel safe. It doesn't do you any good if an intruder manages to defeat your system. But with encrypted sensors, that is extremely unlikely to ever happen.

If you aren't familiar with encryption, it refers to techniques for encoding data and signals so that only authorized individuals and/or equipment are able to access the information. When it comes to wireless alarm systems, encrypted sensors send protected signals that can only be accessed, received, and interpreted by the authorized panel.

When wireless systems first rose to prominence, they rarely, if ever, used encryption. This made many people wary of wireless security panels, and they felt more secure using wired ones. The lack of encryption wasn't seen as a fatal flaw, as an intruder would have to be extremely savvy and really know what they're doing to defeat even a non-encrypted sensor. To this day, many people feel totally comfortable and safe using non-encrypted equipment. Remember, most intruders don't have the knowledge to beat wireless sensors, even if they aren't using encryption.

But there are the rare, professional criminals who do take the time to extensively study security equipment, and they develop techniques for beating non-encrypted devices. This is very uncommon, but it's not unheard of. And if you aren't using encrypted sensors, then you are leaving yourself open to this small risk. Whether or not that means outfitting your system with all-new encrypted sensors, or even upgrading to a different system that is capable of supporting encrypted sensors is up to you. We just want to make you aware of your options.

Today, we're going to briefly look at some popular wireless systems and explore their encrypted sensor options, as well as their non-encrypted sensor lineups. This will help you learn more about your system, or one you are considering for purchase.

Honeywell Lyric Controller

The Lyric represents the first the first encrypted panel from Resideo, formerly known as Honeywell. The system has its very own lineup of encrypted sensors called the Honeywell SiX Series Sensors. The lineup is a bit limited, as its lacking options like an outdoor door and window sensor and a curtain motion sensor. But the good news is that these sensors are extremely secure with their military grade 128-bit AES encryption.

You can supplement your SiX Series Sensors on your Lyric System with devices from the Honeywell 5800 Series. These sensors are not encrypted, but the lineup offers more diverse selection than the SiX Series lineup. You could consider using encrypted sensors for the most vulnerable parts of your home or office, while using non-encrypted 5800 Series devices for areas where it isn't as important. The non-encrypted 2GIG 345 MHz Sensors are also compatible with the Lyric once the system is on Firmware Version MR3 or higher.

Qolsys IQ Panel 2 Plus

There are some outstanding encryption options available for the Qolsys IQ Panel 2 Plus, regardless of which version you have. Any IQ Panel 2 Plus System can readily support DSC PowerG Sensors. Not only do these sensors have an outstanding wireless range of up to 2,000 feet away from the IQ Panel 2 Plus, they also utilize military grade 128-bit AES encryption and Frequency Hopping Spread Spectrum (FHSS) technology.

And if you have the 319.5 MHz Version of the Qolsys IQ Panel 2 Plus, then you can also pair Qolsys S-Line Sensors, which use rolling code encryption. This rolling code encryption isn't quite as secure as the encryption used by PowerG Sensors, but it still does a good job of keeping your system protected. The S-Line Sensors will also utilize encryption when paired with the original Qolsys IQ Panel 2. The original IQ Panel 2 cannot use PowerG Sensors.

In terms of non-encrypted options, each IQ Panel 2 Plus can support one of three (3) non-encrypted radio frequency signals. The available options are 319.5 MHz, 345 MHz, and 433 MHz, and it is dependent upon which version of the IQ Panel 2 Plus you buy. Again, it is certainly possible to mix encrypted sensors with non-encrypted sensors on the same system. But with the diversity and selection of the PowerG lineup, you probably won't need to look outside too much.

2GIG GC3e

The big highlight when the 2GIG GC3e was introduced was its ability to support encrypted sensors. While it took a little while before its encrypted sensor lineup became available, we were very pleased with the result. The 2GIG eSeries Sensors use highly secure encryption to keep your system protected. It also seems that 2GIG is regularly expanding upon this lineup, as we have been seeing new eSeries Sensors hit the market it recent times. All of the 2GIG eSeries Sensors are compatible with the GC3e, as well as its little brother, the GC2e.

With the GC3e, you also get access to the Honeywell 5800 Sensors and the 2GIG 345 MHz lineup. Just like with the Lyric, there is a bit more of a diverse selection of non-encrypted sensors available for the 2GIG GC3e. You can definitely set up a mixture of encrypted and non-encrypted sensors to meet the needs of your business. But with new 2GIG eSeries offerings continuing to become available, you shouldn't have much trouble building a fully encrypted 2GIG Security System.

If you are looking to set up an encrypted security system, then Alarm Grid is here to help! We can let you know if your existing system has any encrypted sensor options available. We can also help you determine if you are currently using encrypted devices or if your existing sensors are non-encrypted. Many users have trouble determining. Either way, we'll help you make an informed decision so that you can get the most out of your monitoring service. If you want to reach us, please email support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! We would like to inform you that Software Update 2.3.3 is now available for the Qolsys IQ Panel 2 Plus and original IQ Panel 2. This update does not add any new features, but it does include some useful system improvements and general fixes. The update can be easily applied.

Software Update 2.3.3 really only applies useful improvements for the IQ Panel 2 Plus. However, original IQ Panel 2 owners can still perform the update to get their systems on the latest version. This update is very important for helping our technicians provide the best possible support for IQ Panel 2 Plus owners.

The following general improvements are included in Software Update 2.3.3:

• Can now obtain the Long Sensor ID for the PowerG board and report it to Alarm.com
• Can now obtain the Device Firmware Version for any auto-learned PowerG Sensor enrolled after updating to 2.3.3 and report it to Alarm.com.
• Can now send Alarm.com the Radio Firmware Version and Modem Firmware Version for the PowerG board.

To perform the update, your system must be running at least 2.0.1, be connected to a local WIFI network, have its power transformer plugged-in, and have a charged battery. Once you have met the requirements, start from the main system screen. Press the small grey bar at the top. Choose Settings > Advanced Settings > enter the Installer Code (default 1111) > Upgrade Software > Patch Tag > enter iqpanel2.3.3 > OK > Upgrade Using Network > OK.

It will take about five (5) minutes for the update to download. The panel should reboot to the home screen when complete. If you have any questions about this update, do not hesitate to email us at support@alarmgrid.com, or call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F.

Hi DIYers! We are excited to announce that the Qolsys IQ Panel 2 Plus with support for legacy 319.5 MHz sensors and PowerG sensors is now available for just $399.99. This is significantly reduced from the previous price-tag of more than $500. Now is a great time to buy an IQ Panel 2 Plus!

The IQ Panel 2 Plus is one of the most advanced wireless all-in-one security systems on the market today. The system supports up to 128 wireless zones, and it serves as a fully functional Z-Wave Plus controller. It also offers advanced features like Bluetooth disarming, live streaming with Alarm.com Cameras, facial recognition, partitioning and more. This version of the IQ Panel 2 Plus supports both PowerG sensors and legacy 319.5 MHz sensors from Qolsys and Interlogix/GE. It is available in both Verizon LTE and AT&T LTE options. Both 319.5 MHz versions have been reduced in price to $399.99 effective as of now.

Please note that this price reduction only affects the 319.5 MHz versions of the IQ Panel 2 Plus. The 345 MHz versions (legacy Honeywell and legacy 2GIG) and the 433 MHz versions (legacy DSC) have retained their original pricing. These versions are also available in AT&T LTE and Verizon LTE variants. You can find those panels with the following links:

• IQ Panel 2 Plus 345 MHz AT&T LTE
• IQ Panel 2 Plus 345 MHz Verizon LTE
• IQ Panel 2 Plus 433 MHz AT&T LTE
• IQ Panel 2 Plus 433 MHz Verizon LTE

We would also like to announce that the original IQ Panel 2 has been discontinued. It is no longer available for purchase, effective immediately. As a result, all of the Alarm Grid System Kits that included the original IQ Panel 2 have been updated to offer the IQ Panel 2 Plus 319.5 MHz System instead. At this time, we are only offering kits with the 319.5 MHz version of the IQ Panel 2 Plus. If you want the 345 MHz or 433 MHz version of the IQ Panel 2 Plus, you will need to purchase the system individually.

Each IQ Panel 2 Plus System Kit includes a brand-new IQ Panel 2 Plus 319.5 MHz System, Versa-GE Door and Window Contacts (3 or 10 depending on the kit), a single Qolsys IQ Motion-S Sensor, a power cable, a plug-in transformer, and a built-in LTE communicator (AT&T or Verizon). You can find these kits in the links below:

• Qolsys IQ Panel 2 Plus AT&T 3-1 Kit
• Qolsys IQ Panel 2 Plus AT&T 10-1 Kit
• Qolsys IQ Panel 2 Plus Verizon 3-1 Kit
• Qolsys IQ Panel 2 Plus Verizon 10-1 Kit

If you have any questions about the IQ Panel 2 Plus, please reach out to us. The best way to reach us is to email support@alarmgrid.com, and we will respond back as soon as possible. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you!

Hi DIYers! We're a little late in reporting this news - in fact it happened a few weeks ago. But we forgot to mention that the Qolsys IQ Panel 2 Plus received the Most Valuable Product Award for Intrusion Detection at ISC West 2019. Congratulations to Qolsys and the IQ Panel 2 Plus System!

The 2019 Edition of ISC West brought us the 5th Annual Most Valuable Product (MVP) Awards, which are part of the larger SAMMY Awards. The MVP Awards are designed to highlight products that make particularly large impressions on the industry. The candidates were judged on innovation, functionality, competitive advantages, monitoring provider benefits, installer benefits and end user benefits.

We are very proud to say that the Qolsys IQ Panel 2 Plus was the winner of the MVP Award in the category of Intrusion Detection. The Alarm Grid Team actually had a great time at the Qolsys Booth during ISC West 2019. We had the opportunity to discuss the company's overview and general outlook, as well as their new commercial platform. You can check out these posts below:

• Qolsys Overview
• Qolsys Commercial Platform

The Qolsys IQ Panel 2 Plus is one of our favorite wireless all-in-one alarm systems. The system supports up to 128 wireless zones and top-of-the-line DSC PowerG Sensors. Each IQ Panel 2 Plus also comes equipped with a WIFI card, a built-in 5 megapixel camera, a 7-inch touchscreen display, an integrated glass break sensor and an LTE cellular communicator (AT&T or Verizon). The system also boasts advanced features like automatic Bluetooth disarming, facial recognition and partition support. Each system comes with a choice of legacy sensor frequency (319.5 MHz, 345 MHz or 433 MHz).

If you want to learn more about the IQ Panel 2 Plus for residential or commercial use, please reach out to us. We want to help you find the perfect system for your needs, and the IQ Panel 2 Plus is one of the best available. The best way to reach us is to email support@alarmgrid.com. One of our security planners will check your email at our earliest convenience and respond as soon as possible. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you and helping you design a great home or business security system!

Hi DIYers! We've heard many reports that end users were having a tough time auto-enrolling their DSC PowerG Wireless Sensors with their Qolsys IQ Panel 2 Plus Systems. After doing some of our own research, we've found that it is possible. In this quick and easy post, we will show you how.

PowerG Sensors are somewhat unique because they don't learn-in with an IQ Panel 2 Plus by removing a tamper cover or by faulting the sensor. Each PowerG device actually has an enrollment button that is used for enrollment. But even then, this button isn't just simply pressed and held. It has to be activated in a very specific manner for the sensor to learn in.

First, you must locate the enrollment button on the PowerG Sensor. The location of this button can vary greatly between different pieces of equipment. For a key fob or panic button, the enrollment button is usually one of the primary inputs. But another sensor may have its enrollment button on its main board or beneath the battery cover. We recommend referring to the sensor's Installation manual for more information on where this button is located.

The picture below shows the enrollment button on a DSC PG9944 Outdoor Image Sensor. Notice how it is underneath the back cover next to the batteries.

Please keep in mind that the location of this button will vary between different sensors. Once you have located the button, put the IQ Panel 2 Plus System into its auto-enrollment mode like you would for any other sensor. You can access this mode by pressing the small grey bar at the top of the screen and choosing Settings > Advanced Settings > Installer Code (default 1111) > Installation > Devices > Security Sensors > Auto Learn Sensor.

From there, press and hold the enrollment button on the sensor. An LED light on the sensor should appear and then disappear. Keep holding down the button, and do not let it go. After a brief moment, the LED light should appear a second time. Release the button while the light is still illuminated in this second cycle. If performed successfully, the sensor should transmit a signal to the IQ Panel 2 Plus. The system should recognize the signal and learn-in the sensor. You can then proceed to adjust the programming settings for the zone.

Please note that there are some PowerG Sensors that require three (3) LED light cycles for auto-enrollment. For these sensors, try holding down the enrollment button. An LED light should appear. Continue to hold the button. The light will go out, and then a rapidly blinking LED light will appear. Again, continue to hold. Then a third LED light will appear. Release the button when this third LED light cycle begins. The device should auto-enroll. An example of a PowerG Sensor that uses this third cycle enrollment process is the PowerG Flood Sensor. We recommend trying this three cycle process if the regular two cycle process does not work.

We have also encountered some PowerG Sensors that enroll during the first LED light cycle. If that is the case, press and hold the enrollment button until the first LED light appears. Then release the button with the LED light still illuminated. The device should auto-enroll. This is also something to try if you are having repeated trouble enrolling a PowerG Sensor. One sensor where we encountered this is the PowerG Curtain Motion Sensor. Again, a single LED cycle is something to try if you are experiencing repeated problems enrolling a new PowerG Sensor.

We feel this helpful tip should make it easier for end users to enroll their PowerG Sensors without additional assistance. Remember, this is only for Qolsys IQ Panel 2 Plus Systems that have a PowerG daughtercard installed and operating properly. If you're a monitored customer with additional questions, please reach out to us by emailing support@alarmgrid.com, or call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to helping you!

We have recently been made aware that the maximum range for the DSC 915 MHz PowerG Sensors is only 2,000 feet in open air when used with the IQ Panel 2 Plus. This is quite shorter than the 2 kilometer maximum range when these same sensors are used with DSC PowerSeries Neo Alarm Systems.

Through testing, we have determined that the range of PowerG Sensors is noticeably shorter when they are used with a Qolsys IQ Panel 2 Plus instead of with a DSC PowerSeries Neo. This is likely due to the smaller antenna that is featured on the IQ Panel 2 Plus System. On a DSC PowerSeries Neo System, the sensors can achieve their advertised wireless range of up to 2km in open air. But the IQ2+ offers a considerably smaller wireless range, even with clear line of sight. The maximum range for a PowerG Sensor used with an IQ Panel 2 Plus is no more than 2,000 feet. This is much less than 2km. We also do not recommended trying to use the Power Sensors with an IQ2+ beyond 500 feet away in practice. This is especially true if many obstacles and walls are present.

Previously, we produced content that led some customers to believe that the maximum range of these sensors was 2km when used with the IQ2+. We have since learned that this is not the case, and we have adjusted our old content accordingly. These changes apply to all versions of the IQ Panel 2 Plus, regardless of which legacy daughtercard or cellular communicator is used. We apologize for any inconvenience that this may have caused for our customers.

The only way these sensors can support a 2km signal range is when they are used with a DSC PowerSeries Neo System. These systems feature more powerful antennas that can allow these sensors to achieve their maximum possible distance. Alarm Grid does not sell any PowerSeries Neo Systems at this time, but we do offer compatible Alarm.com cellular communicators that allow us to takeover these systems.

That being said, 2,000 feet of open air range is still extremely impressive for any alarm system. Even customers with the largest of homes and should be able to utilize these sensors as they see fit. And if the range still isn't enough, a PowerG wireless repeater can be used to effectively double the range. This will boost it to more than 1,000 feet when used in most homes and up to 4,000 feet when used with an IQ Panel 2 Plus in open air!

Additionally, we've found that these sensors cannot auto-enroll with an IQ Panel 2 Plus like most other compatible sensors. Instead, the Serial Number for the sensor must be manually entered. For the PowerG Sensors, this is called the "DL ID", and it can be found on the sensor's box. The user must also set the Source Signal to reflect that of PowerG. Please keep this in mind when enrolling a PowerG Sensor with an IQ Panel 2 Plus Alarm System.

UPDATE: We have since learned that you can auto-enroll PowerG Sensors with the IQ Panel 2 Plus. This post explains the process.

If you have any questions about the IQ Panel 2 Plus or DSC PowerG Sensors, please do not hesitate to reach out to us. You may email us at any time at support@alarmgrid.com, or you can call us from 9am to 8pm EST M-F at 888-818-7728. We look forward to helping you with your security needs!