SIA Report Shows Confidence Returning to Security Industry

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According to the September/October 2020 Security Market Index (SMI) released by the Security Industry Association (SIA), confidence is returning to the industry following the global health pandemic. Surveyed SIA members currently feel more positive about the industry than in recent months.


Selected SIA members were asked how they would rate current business conditions in the security industry. The options of "Excellent", "Good", "Average", "Fair", and "Poor" were available. The idea was to get a good gauge of the current industry outlook for security professionals. The table below outlines the submitted responses for this question.

Response Percent (%) of Responses
Excellent 29%
Good 35%
Average 24%
Fair 12%
Poor 0%

According to these results, nearly two-thirds of surveyed security professionals view current industry conditions as "Excellent" or "Good". And perhaps equally as encouraging is the fact that none of the responding SIA members reported viewing the current industry conditions as "Poor". Needless to say, this paints a very positive current outlook for the security industry.

Back in April, we discussed how the DIY security industry was remaining strong in the face of the pandemic. We cited how well companies like ours were able to weather the storm and adapt to the changing times. At Alarm Grid, we provide all of our support online and over the phone. This makes our company best-suited for meeting the unique needs of our customers in an era of social distancing. Now it appears that the rest of the industry is catching up.

Alarm Grid is happy to see that many security professionals feel as confident in the industry as we do. We know that our company remains in a position to thrive, even as others face potential uncertainty in these unique times. Providing top-quality alarm monitoring service is as important as ever, and we will continue doing our part to meet the needs of all our clients. This includes our long-time customers, as well as those who are just now getting started.

If you are interested in joining the Alarm Grid family as a monitored customer, please email us at support@alarmgrid.com. We will be happy to work with you in determining the best security system and monitoring plan for your needs. Remember that we check email during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you!

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