Alarm.com Posts

New products keep coming! We have two (2) new Qolsys IQ Panel 2 Plus Kits. There is the Qolsys QK9201-AK2P-840 with Verizon LTE and the Qolsys QK9202-AK2P-840 with AT&T LTE. Both are 2-1 PowerG Kits with a 319.5 MHz IQ2+ System, one (1) PG9914 Motion, and two (2) PG9303 Door/Window Contacts.

What makes these new kits different from our other IQ2+ System Kits is that these are 2-1 Kits (2 Door/Window Sensors + 1 Motion) with PowerG Sensors. Our other 2-1 offerings, the Qolsys QK9201-AK2C and the Qolsys QK9202-AK2C include Qolsys S-Line Sensors, rather than the PowerG Sensors included in these new kits. And all the other Qolsys IQ Panel 2 Plus PowerG Kits were in 3-1 or 10-1 sizes. But thanks to these new kits, you can now get a new 2-1 IQ2+ Kit with PowerG Sensors! These are fantastic wireless sensors that can work from up to 2,000 feet away from the IQ Panel 2 Plus System in open air, and they utilize 128-bit AES encryption for great security.

Your one choice with these two new kits is whether you want the 319.5 MHz IQ Panel 2 Plus w/ Verizon LTE or the 319.5 MHz IQ Panel 2 Plus w/ AT&T LTE. Other than the cellular carrier, these two kits are exactly the same. When deciding between AT&T and Verizon, just go with whichever network offers more reliable service in the area where the system will be used. Check coverage maps if you are unsure. Please note that we do not have 2-1 Qolsys IQ Panel 2 Plus Kits for the 345 MHz IQ Panel 2 Plus or the 433 MHz IQ Panel 2 Plus. Only the 319.5 Mhz version is available in a 2-1 kit.

With the Qolsys QK9201-AK2P-840 or Qolsys QK9202-AK2P-840, you get all of the same great benefits as any other brand-new IQ Panel 2 Plus System. This system supports up to 128 wireless zones, Z-Wave Plus technology, and a plethora of great features like optional automatic Bluetooth disarming, security camera live-streaming, four (4) configurable partitions, and so much more. By activating the system with a cellular monitoring plan that includes access to Alarm.com, you will be able to control the system from anywhere in the world using your phone.

We hope that you find these new 2-1 Qolsys IQ Panel 2 Plus PowerG Kits useful. They are great for any small home or apartment, where only a few sensors are needed. We also recommend these kits for previous Interlogix System users who are looking to upgrade to a newer 319.5 MHz system. Please comment below with your thoughts on these new kits. Remember to stay tuned to the Alarm Grid blog for more security news coming soon!

If you have been keeping up with the Alarm Grid blog, then you have likely seen us discussing Alarm.com Doorbell Cameras at some point or another. Today, we're breaking down the three (3) most popular options of doorbell cameras for Alarm.com to help you determine which one is best for you.

The three Alarm.com Doorbell Cameras we will be discussing today include the Alarm.com ADC-VDB770 Video Analytics Doorbell Camera, the SkyBell Slim Line II 720p Doorbell Camera, and the SkyBell Round 1080p WIFI Doorbell Camera. While we can straight away say that the ADC-VDB770 is the premium option here and offers the most impressive features, some users might not need such a loaded device, and they might instead prefer one of the other options. But if you want a quick and dirty answer as to which doorbell camera is the "best", then most security experts are going to steer you towards the ADC-VDB770. Still, there are so many avenues to explore here, that it's really worth looking at the devices from an in-depth perspective.

Before diving into the specifics of each Alarm.com Doorbell Camera, it important to understand one key aspect. Unlike regular Alarm.com Security Cameras, you do not need a true video monitoring service plan to use one single Alarm.com Doorbell Camera device on your Alarm.com account. This is great news for Alarm Grid Gold Plan members with access to Alarm.com, because you can add a single doorbell camera to your account, without having to upgrade your monitoring plan. There are some video "clip limits" to keep in mind, but most users rarely find them to be an issue.

If you go with the Alarm.com ADC-VDB770, you will get 1,200 monthly and 1,200 total clips. For the other doorbell options, it's just 400 monthly and 400 total clips. Most users find 400 to be plenty and they are rarely in danger of reaching their limit. But getting 1,200 clips with the ADC-VDB770 can be a nice bonus. For more information on Alarm.com Clip Limits, please review this FAQ. Please note that if you do use doorbell devices in conjunction with a true video monitoring plan, then each doorbell will count as a full Alarm.com Camera, with its clips counting towards the monthly limit.

One last thing we want to say is that each of the three (3) doorbell cameras we will be discussing today has its own omni-directional microphone, and you will be able to use the device for two-way audio when configured with Alarm.com. This is universal across all three (3) devices, as is getting push notifications to your phone, so we figured we would address that aspect before getting into the individual specifications.

Now, with that out of the way, let's start actually discussing the devices in-depth. We will start with the Alarm.com ADC-VDB770.

If we're looking purely at recording capabilities, the Alarm.com ADC-VDB770 is the clear winner here today, It offers a live recording resolution of up to 1440x1920, though the resolution will often be turned down to prevent any lags or disruptions on a live camera stream due to upload bandwidth requirements. Recorded clips are also available in 1440x1920 resolution. The camera's field of view (FoV) is also quite impressive, at 150° Vertical, 115° Horizontal. It's also the only Alarm.com Doorbell Camera with High Dynamic Range (HDR). Alarm.com also says that it offers "rapid people detection" and a "premium build quality". Infrared (IR) Night Vision ensures that the camera works well in the dark.

But there are a few intangible considerations with the Alarm.com ADC-VDB770 that aren't necessarily factors with the other doorbell cameras shown here. First, the Alarm.com ADC-VDB770 is often marketed for its ability to be used as a "touchless doorbell". You can add on accessories like a "Do Not Touch" Cover, and a "Stand On Mat To Ring Doorbell" Door Mat. It really changes your experience in using and interacting with the device. Of course, you don't have to set up the device this way, you can keep its doorbell button exposed and fully functional. But in the wake of the COVID-19 Pandemic, the need for a "touchless" product makes sense.

The ADC-VDB770 is also the only Alarm.com Doorbell Camera at the time of this writing in March 2021 that supports any form of Alarm.com Video Analytics. To be clear, the ADC-VDB770 is compatible with a very limited form of Video Analytics, in which there can only be one Video Analytics recording rule per device. There can only be one (1) Ground Zone recording rule, and only "People" can be set as the trigger. The camera does not have a motion detector, and you are required to set up Video Analytics to get the camera to function how you want. This is where the "rapid people detection" feature comes from.

One interesting "quirk" for the ADC-VDB770 is that it actually has a noticeably more narrow operating temperature than the other doorbell camera devices we will soon be discussing. For cold weather, the ADC-VDB770 is only safe down to -22°F, unless you obtain the "cold weather collar" accessory (sold separately), which will bring the low-end operating temperature down to -40°F. We've never heard of a "temperature collar" for any security system equipment before, but sure enough, the Alarm.com ADC-VDBA-TC is a real thing. The other doorbell cameras do not have an equivalent "collar". They just work in the colder -40°F without an add-on. Meanwhile, on the other end for "hot" temperatures, the ADC-VDB770 Doorbell Camera is listed at a surprisingly low 104°F. We know that many users live in areas where it regularly gets hotter than that. For that reason, you may want to be a bit wary of the device's operating temperature. Meanwhile, the other two doorbell cameras have "higher" operating temperatures of 122°F and 140°F, respectively. You shouldn't run into many issues there. But 104°F may have you sweating as you wonder if your doorbell camera investment can withstand the heat of a hot summer day.

In our experience, we have seen most customers who get the Alarm.com ADC-VDB770 ultimately have good success setting up the Video Analytics feature, and they are highly satisfied with the device's overall performance. But there are some users out there who simply don't care for the fine-tuning and precision setup that comes with Alarm.com Video Analytics.

These users just want a simple doorbell camera that interfaces nicely with their smartphone. Visitors can press the button to ring the doorbell or it also has a passive infrared motion detector that, if enabled, tells the camera when to start recording because someone has walked into the viewing area. If that is the case for you, then we're sure you will be very happy with one of these two (2) alternative options to the leading ADC-VDB770.

The SkyBell Alarm.com Slim Line II Doorbell Camera, also known as the ADC-VDB105X (Satin Nickel) or ADC-VDB106X (Bronze), certainly makes a compelling argument if you are just wanting something slightly more basic but effective as a doorbell camera. We often see this with Alarm.com equipment. Their premium line is fantastic, but then one step below it they have a more "entry-level" option that is actually quite excellent in its own right. And that's really the case with the SkyBell Slim Line II Doorbell Camera. It's a great entry-level doorbell camera, overshadowed by the flashy, high-tech offerings of the ADC-VDB770.

With the SkyBell Alarm.com Slim Line II, you only get 720p live-streaming, and 720p recorded footage. Again, the live-streaming quality can be toned down to adjust for low-bandwidth and whatnot, but 720p is where it maxes out. This is still very clear footage, and you can pair it with the camera's wide field of view (170° Horizontal, 110° Vertical) for some truly excellent results. And you still get features and functions like push notifications on your phone regarding doorbell camera activity. Plus, you get the same great IR night vision capabilities. Overall, you aren't losing out on too much by going with the Slim Line II, so certainly consider it as a viable option. And you can't go wrong with that simple, yet modern rectangular slim design.

Last up, we'll discuss the Alarm.com Round SkyBell, also known as the ADC-VDB101 (Satin Nickel) and the ADC-VDB102 (Bronze). Honestly, there's not much reason to choose this model over the Slim Line II, unless you're particularly fond of the round design. The round model can also achieve a higher live video resolution (1080p vs 720p), though it is still limited to 720p for recorded clips. The camera of the round model offers an impressive 180° Field of View, and the night vision recording range is still about 15 feet in full color. This one doesn't use IR for night vision, so the more ambient light in the area, the better the nighttime images will be. Just like before, you can get push notification doorbell camera alerts on your phone, which is the main benefit of these devices.

Here is a breakdown of the doorbell cameras:

	ADC-VDB770	Slim Line II	Round
Image(s)
Video Analytics	- (1) Ground Zone Recording Rule. - Only "People" Set As Trigger.	None	None
Motion Detection	From Video Analytics	PIR	PIR
Touchless Functionality	Yes (Cover & Mat Sold Separately)	No	No
Streaming Video Resolution	Up to 1440x1920	Up to 720p	Up to 1080p
Recorded Video Resolution	Up to 1440x1920	Up to 720p	Up to 720p
Horizontal Field of View	115°	170°	180° w/ auto-scaling
Vertical Field of View	150°	110°	180° w/ auto-scaling
High Dynamic Range (HDR)	Yes	No	No
Night Vision	Infrared (IR) ~15 Feet	Infrared (IR) ~15 Feet	Full Color ~15 Feet
Microphone for Two-Way Audio	Omni-Directional	Omni-Directional	Omni-Directional
Power Requirements	16-30VAC, 10VA 15VDC, 8W (533mA)	10-36VAC, 10VA 12VDC, 0.5-1A	10-36VAC, 10VA 12VDC, 0.5-1A
Operating Temperature	-22°F to 104°F -40°F to 104°F (w/ Temperature Collar)	-40°F to 122°F	-40°F to 140°F
Operating Humidity	Less than 95% RH, Non-Condensing	10% to 80% RH	0% to 100% Condensing
Clip Limits w/o Video Monitoring Plan	1 Video Doorbell Device Per Account. 1,200 Monthly Clips 1,200 Total Clips Cannot Increase w/o Video Plan.	1 Video Doorbell Device Per Account. 400 Monthly Clips 400 Total Clips Cannot Increase w/o Video Plan.	1 Video Doorbell Device Per Account. 400 Monthly Clips 400 Total Clips Cannot Increase w/o Video Plan.

Have you used any of these doorbell cameras with Alarm.com? Please let us know about your experiences in the comments section below. Also, let us know if there are any other Alarm.com features you would like us to cover in a future blog post. We look forward to hearing from you!

Alarm.com announced that they are planning to release a firmware update for the Alarm.com SkyBell Slim Line II Door Bell Cameras. This includes the ADC-VDB105X (Satin Nickel) and the ADC-VDB106X (Bronze). These devices will be updated through an automated overnight FW upgrade process.

You may recall us announcing the release of the Alarm.com Slim Line II Doorbell Cameras just a few weeks ago. It's no surprise that Alarm.com is now working to improve the doorbell camera with a convenient firmware update. While the new update, Version 4083, doesn't include anything too earthshattering, it is still strongly recommended for all users. You won't need to take any special action to have the update applied. Just have your ADC-VDB105X or ADC-VDB106X online and set up with your Alarm.com account. Your doorbell camera will be updated sometime in the coming weeks as part of the overnight updating process. Please note that some of these devices will be automatically updated to an intermediate firmware, Version 4081, before ultimately being updated to the advertised Version 4083.

As we mentioned before, Version 4083 doesn't include anything too noteworthy. The biggest benefit is the new version will do a more effective job of enhancing brightness in shots with dark foregrounds and bright backgrounds. This can be very important if you have noticed that your Alarm.com SkyBell Doorbell Camera was struggling to produce clear shots during certain times of the day. There is no charge for this automatic OTA update, and no action is needed on your part. Just be patient, and remember that it may take a few weeks for the update to reach your particular SkyBell Doorbell device.

This update is for the Slim Line II Alarm.com SkyBell devices only. If you have the older ADC-VDB105 or ADC-VDB106 (no X in the SKU), then this update is not for you. Additionally, if your ADC-VDB105X or ADC-VDB106X is not online when the update is originally pushed down, then you can always have your monitoring company apply it later on by pushing it down manually. You can check the installed firmware for your device by logging into the Alarm.com website (not the mobile app), and choosing Video > Video Device Settings > select the device using the dropdown > Video Device Info. Customers can request the update themselves by choosing Update Firmware next to the displayed Firmware Version on the Video Device Info page.

We have some exciting news from Alarm.com. The latest version of the Alarm.com Mobile App for iOS (Version 4.18) will make your enrolled smart locks compatible with Siri Shortcuts. This means that you will be able to control your smart locks with spoken voice commands. How convenient!

If you aren't familiar with Alarm.com Siri Shortcuts, they represent an innovative way to control your system and its integrated accessories using spoken voice commands. Each command is customized so that it performs the exact actions you want. Siri Shortcuts are available for iOS 12 and higher, so make sure your iOS device is on a high enough version before trying to set them up. We very strongly recommend reading this post from a couple years prior to refresh your memory on Siri Shortcuts and how they can be used. Overall, we think the Siri Shortcuts feature serves as a nice alternative to Apple HomeKit, which isn't compatible with Alarm.com or its associated security systems.

From what we can tell, the only way that a Siri Shortcut could control a smart door lock prior to Alarm.com iOS Version 4.18 was to do so indirectly through a smart scene. In other words, the user must create a smart scene that tells a door lock to LOCK or UNLOCK, and then create a customized Siri Shortcut to run that smart scene. Of course, a user would need separate scenes for LOCKING and ULOCKING, and they would need different scenes for each individual lock if they wanted complete control over their entire network of door locks. But with the update in iOS Version 4.18, smart lock control is made much more convenient and more easily accessible.

Thanks to the update, users can now create Siri Shortcuts that deal with locks directly, rather than being part of a smart scene. Each Siri Shortcut can control a single door lock, or a user can control all their locks at the same time with one single command. For a single lock, it's as simple as asking Siri to LOCK or UNLOCK a door based on the name of the lock. For example, you might say,

• "Hey Siri, UNLOCK the FRONT DOOR."
• "Hey Siri, LOCK the BACK DOOR."

Or if you wanted to control multiple doors,

• "Hey Siri, LOCK all the doors."
• "Hey Siri, UNLOCK every door."

Keep in mind that this door lock control for Siri Shortcuts is being made available in Alarm.com iOS Version 4.18. This update isn't available quite yet, but we expect it to be released in the coming days. At the time of this writing, the newest iOS Version we see is 4.17.3. You can check the version you're running by logging into the Alarm.com iOS App, and then choosing the Menu button (three horizontal bars) in the upper-left corner, and then selecting About in the bottom-left, and then About Alarm.com. The App Version will be displayed in white text across the top orange bar.

Remember to check the Apple App Store for the release of Alarm.com iOS App Version 4.18. Then open Settings within the Alarm.com Mobile App to access Siri Shortcuts. That is where you can enable the "Share Activity with Siri" settings and build customized Siri Shortcuts for use with your door locks. Remember that you can only control door locks that are enrolled with your Alarm.com account. Z-Wave door locks work great for this, and we have plenty of options available for purchase on our site if you are looking to get started.

Remember to check out our monitoring page if you are interested in starting monitoring service for access to Alarm.com. And please don't hesitate to reach out to us if you need help getting started with Alarm.com Siri Shortcuts for door locks. We're here to help you get the most out of your door locks and your Alarm.com service.

We are glad to announce that three (3) new products are now available for purchase on the Alarm Grid website. The new products include the STI EP121007-T and STI EP141207-T Polycarbonate Enclosures and the Alarm.com ADC-VDBA-WMK Wedge Mounting Kit for the ADC-VDB770 Video Doorbell Camera.

If you are familiar with hardwired alarm panels, then you likely know that their circuit board is typically housed inside of a protective enclosure or cabinet, rather than just laying around loose. Traditionally, these enclosures are made of metal, and they also house other relevant equipment like backup batteries and power supplies. But traditional metal alarm cabinets are not suitable for housing equipment associated with wireless RF signals, such as any wired to wireless converter units and wireless receivers. This is because the metal material is known to cause interference and disrupt wireless RF signals so that they do not travel as far. This is also why you will almost always see cellular or dual-path communicators mounted outside of an alarm panel's metal enclosure.

What makes polycarbonate plastic enclosures so great is that they do not have the same concerns as metal enclosures when it comes to wireless signal transmissions. This means that you can house wired to wireless converter modules in them so that everything stays neat and organized. If you ever wondered why the large enclosure for the Qolsys IQ Hardwire 16-F is made of a plastic material, well now you know! That is the biggest benefit of our new polycarbonate enclosures. If you have a wired to wireless converter like a Honeywell 5800C2W then you can get one of these enclosures to house both the converter module itself and its accompanying backup battery. Everything will stay neat and organized, and your transition from a wired panel to a wireless alarm system with an accompanying wired to wireless converter will be made even easier!

There are also other, less common scenarios where you may find that a polycarbonate plastic enclosure is the way for you to go. Unlike metal enclosures, polycarbonate enclosures are suitable for use outside, as they protect against inclement weather and UV rays. With that in mind, they make a great resource if you are needing to use security equipment outside for some reason. For reference, the STI EP121007-T measures 12"H x 10" W x 7" D, while the STI EP141207-T clocks in at 14"H x 12"W x 7"D. Choose which size is better-suited for your application. It's also important to note that both of these plastic enclosures offer the added benefit of having a see-through translucent front cover so that you can easily see any important activity occurring inside, such as flashing LED lights that may indicate a trouble condition. Overall, these are both outstanding polycarbonate enclosures from the EnviroArmour Lineup from Safety Technology International (STI).

Alarm Grid also now offers the Alarm.com ADC-VDBA-WMK Wedge Mounting Kit. This camera accessory includes four (4) additional mounting wedge options for use with the Alarm.com ADC-VDB770 Doorbell Camera. The camera's mounting wedge determines its positioning angle, and ultimately its field of view (FoV). For more information on determining which mounting wedge to use with your Alarm.com ADC-VDB770 Doorbell Camera, please see this comprehensive FAQ. That FAQ outlines each of the seven (7) available mounting wedges for the ADC-VDB770.

Three (3) mounting wedges (A, B, and C) already come bundled with the ADC-VDB770 by default. But the other four (4) mounting wedges (D, E, F, and G) are only available as part of the ADC-VDBA-WMK bundle. If you determine that Wedge D, E, F, or G is best-suited for your application, then you should purchase the ADC-VDBA-WMK. But if you decide that A, B, or C is best for the job, then no extra purchase is needed. Remember, you will only use one (1) mounting wedge in the final installation for your doorbell camera! For a complete guide to installing the Alarm.com ADC-VDB770 Doorbell Camera, please check this FAQ.

If you have any questions about our new products - the STI EP121007-T, the STI EP141207-T, and the Alarm.com ADC-VDBA-WMK - or any of the other products on our website or our alarm monitoring services, send an email to support@alarmgrid.com. We're here to check your emails from 9am to 8pm ET M-F. We look forward to hearing from you!

One feature that we really haven't discussed in great detail before is Geo-Fencing. This is a service that you can use to get a reminder to arm your alarm system if you forgot to do so whenever your designated smartphone device is determined to have exited a pre-configured "Geo-Fence" area.

Both Total Connect 2.0 (TC2) and Alarm.com (ADC) offer their own Geo-Fencing services. We will discuss the details for each platform later in this post. But for now, let's talk about some of the basics of Geo-Fencing. The first thing to understand is that a Geo-Fence established for an alarm system is an area surrounding the system. In theory, the system should be at the center of the Geo-Fence, and it extends out in a circular pattern. In other words, a Geo-Fence consists of the location of the security system, plus a certain radius outward. The actual location and size (radius) of the Geo-Fence is set by the end user.

If you enable optional Geo-Fencing services for Total Connect 2.0 or Alarm.com, then the platform will use your smartphone for GPS tracking. The idea is that if your phone is located inside of the Geo-Fence, then you must also be inside of the Geo-Fence, and you are likely inside the building where your system is used. But if your phone is taken outside the Geo-Fence, then it's fair to assume that you have left the building, and you should have armed your system. If TC2 or ADC determines that your phone is not inside the Geo-Fence, and your system is not armed, then you can receive a reminder to arm your system remotely using the TC2 or ADC Mobile App. This can be really useful for anyone who may have forgotten to arm their system when they are going to be away for the day, or even longer.

Now that we have discussed the basics of Geo-Fencing, let's dive a little deeper and explain how the service differs between TC2 and ADC. We won't cover full details in this post, but this should serve as a quick guide for setting up the feature. First for Total Connect 2.0, Geo-Fencing Arming Reminders are sent in the form of Push Notifications. Therefore, you must have Push Notifications enabled on your smartphone device before you can set up the feature. Each Location on your Total Connect 2.0 account can have its own Geo-Fence. By default, a Geo-Fence is one (1) mile in size. You can make the Geo-Fence smaller or larger when you configure it, but creating a Geo-Fence of less than 1 mile in size is not recommended.

The process for configuring a Geo-Fence on TC2 differs a bit between iOS and Android. For iOS, you must enable Push Notifications by logging into the app and choosing More (the 3 horizontal dots) > Settings (wrench & screwdriver) > Notifications. Make sure the Push Notifications toggle is green for ON. Then you must also enable Location Services for TC2 in your iOS device settings. To do this, choose the Settings App on your iOS device, followed by Privacy (the hand), and then Location Services (the arrow). Make sure Locations Services is enabled for your device, and also scroll down to the TC2 App, and adjust its setting to Always.

For TC2 on Android, login to the App, and choose the three (3) horizontal bars, also known as the Menu button. Then choose Settings (the Gear), followed by Geofence. You will be asked to choose a Location if there are multiple Locations on your account. Set the option for Geofence Arming Reminders to On (blue for enabled). You can then press Edit Geofence to adjust the location and the size (radius) of the Geo-Fence. Enter your address in the field at the top of the screen to choose the location, and touch and drag the blue dot to set the radius. Press Save at the bottom of the screen, followed by OK when finished. You will also need to adjust the Android device settings. In the phone's Settings Menu (usually a Gear icon), find Location settings (it may be under Connections or Personal, depending on your Android device), and make sure that Location is ON (toggle blue). You should set Location Method to High Accuracy. Do not choose options like "Battery Saving" or "Tablet Only", as they do not work as well. You should also not choose options for WIFI Scanning or Bluetooth Scanning. Lastly, enable the feature for the TC2 App. If you see a shortcut labeled TC2, then click on it. You may need to look within the Apps Section or the Apps Manager. Find TC2, and then select Permissions. Make sure that Location is Enabled (toggle blue). Finally, go to the Battery Settings for the device (may be under Device Maintenance), and set Power Saving Mode to OFF. You must allow the TC2 App to run in the background, and it should never be allowed to sleep.

Meanwhile, Alarm.com also offers their own version of Geo-Fencing, which they refer to as Geo-Services. In their nomenclature, your smartphone is referred to as a Geo-Device. You must designate your smartphone as the Geo-Device within the Alarm.com Mobile App on that device. You can use an Android Phone (Android OS 4.2+), an iOS iPhone (iOS 9.0+), or a Windows OS Phone (Windows OS 8.1+) for this job. To enable your phone as an Alarm.com Geo-Device, login to the Alarm.com App on that device, choose the three (3) horizontal bars (Menu Button), followed by Geo-Services, and then toggle the switch orange to enable. You may be asked to give permission, in which case select Turn On.

The actual process for building a Geo-Fence is done through the Alarm.com Website, not through the Geo-Device itself. Hop on your computer, and login to Alarm.com through the website. Choose Settings > Geo-Services > +Add a Fence. You can enter a specific address in the "Move Fence Location To" field. Enter a name in the "Fence Name" field, and adjust the Geo-Fence radius by dragging the anchors on the map overlay. Alternatively, you can also enter the desired radius (in miles) in the "Radius" field. The minimum size for the Geo-Fence is one (1) mile, and the maximum size for US users is 100 miles. Remember to click Save when finished adjusting the Geo-Fence. In addition to Arming Reminders, Alarm.com Geo-Services can also be used for Thermostat Override, Pausing Video Recordings, and Automating Light Rules.

These are merely the basics for Total Connect 2.0 and Alarm.com Geo-Fencing services. If you have any questions about Geo-Fencing for TC2 or ADC, please do not hesitate to email our support team at support@alarmgrid.com. We're here to check your emails from 9am to 8pm ET M-F. We look forward to hearing from you!

We have learned that there is a new firmware update available for Alarm.com Honeywell VISTA SEM Communicators. Firmware Upgrade Version 1.61 is a free over-the-air (OTA) upgrade to ensure that SEM VISTA Panels running 187h or 187i firmware and 1.60 gateway firmware have the newest features.

In order to receive Firmware Upgrade Version 1.61, it must be pushed down manually by your alarm monitoring company. Your Honeywell VISTA Alarm System must be in a disarmed state in order for the update to go through. It is recommended that the system be kept in a disarmed state while the upgrade is completed. The entire process should take roughly 20 to 40 minutes. No action is needed while the update is being performed.

If you are an Alarm Grid monitored customer with a Honeywell VISTA System using an Alarm.com SEM Communicator, then you should email us to request the update. The best email to contact us at is support@alarmgrid.com. This is also a good email to use if you have a Honeywell VISTA Security System or any other alarm system that you are hoping to get monitored. We're here to check your emails from 9am to 8pm ET M-F. We look forward to hearing from you!

We have some exciting new products from Alarm.com now available on our site. The main highlight is the Alarm.com Slim Line II Doorbell Camera from SkyBell. We also have some great new accessories for the existing Alarm.com ADC-VB770 Doorbell Camera. These products are available now!

The SkyBell ADC-VDB105X (Satin Nickel) and SkyBell ADC-VDB106X (Bronze) refer to the new versions of the ADC-VB105 and ADC-VDB106. You may recall these as the "Slim Line" versions of the Alarm.com SkyBell Video Doorbells. The new models retain all of the existing features, while also offering some general improvements. While officially being titled as "SkyBell" devices, they are more commonly referred to as the Alarm.com Slim Line II Video Doorbell Cameras.

Some of the highlights for the Alarm.com Slim Line II Doorbell Cameras include their adjustable 720p recording resolution, their 1.3 MP full-color video camera, two-way voice functionality, WIFI connectivity, a 170° horizontal and 110° vertical field of view (FoV), IR night vision, an IPX4 weather-resistant rating, adjustable PIR sensitivity, real-time alerts, automation rules, an integrated battery heater for seamless operation in cold weather, doorbell-triggered and motion-triggered clips, and much more.

Since these are SkyBell devices, you can technically add one (1) of these devices to your Alarm.com account, even if you do not have true video monitoring service. If you do this, then you will be restricted to only one (1) SkyBell Doorbell Camera, along with 400 monthly clips and 400 total clips. This is a great option if you have an Alarm Grid Gold Plan, and you don't want to upgrade all the way to an Alarm Grid Platinum Plan for true video surveillance. More information can be found in this FAQ covering Alarm.com Clip Limits. Please note that if you want to use additional video devices or increase your clip limits, then you will need to upgrade to a full video monitoring plan. If you use one of these devices with a true video monitoring plan, such as an Alarm Grid Platinum Plan, then the doorbell will just count toward your regular Alarm.com Camera limits, as well as your Alarm.com Clip limits. Also keep in mind that since these are Alarm.com SkyBell models, they should not be used with any interactive platform outside of Alarm.com. They should also not be used with the native SkyBell App. Attempting to use one of these devices with the SkyBell App may make the camera completely incompatible with Alarm.com.

In addition to the Alarm.com Slim Line II Video Doorbell Cameras, we are also now offering several new doorbell camera accessories. These accessories are not for the new Alarm.com Slim Line II Doorbell Camera, but rather they are for the existing Alarm.com ADC-VDB770 Doorbell Camera. This is the "higher-end" doorbell camera that we began offering late last year. It represents the ultimate option for Alarm.com users who are looking for the very best doorbell camera available.

The new accessories for the ADC-VDB770 include:

• ADC-VDBA-COVER - Touchless Doorbell Cover that lets guests know to not touch the video doorbell. Used in conjunction with the Video Doorbell Mat.
• ADC-VDBA-MAT - Video Doorbell Mat that lets guests know to activate the camera by standing on the mat. Used in conjunction with the Touchless Doorbell Cover.
• ADC-VDBA-PSU-PD - Video Doorbell Wall Power Supply Kit that is used if there is no existing chime circuit, or if the chime circuit is incompatible. Can be used with or without a power module. Device is rated at 16 Volts DC, 1.25 Amps, or 20 Watts.
• ADC-VDBA-TC - Temperature Collar Accessory that allows the doorbell camera to be safely used in temperatures as low a -40°F. Can be used with or without the Wall Mounting Plate.
• ADC-VDBA-WP - Wall Mounting Plate that hides blemishes such as missing paint or screw holes. Goes in-between the wall and the doorbell camera. Dimensions are 5.43"L by 3.43"W.

If you have any questions about the Alarm.com Slim Line II Doorbell Camera or any of the new accessories for the ADC-VDB770, please email our support team at support@alarmgrid.com. That is also a good email to use if you are interested in starting new alarm monitoring service with Alarm Grid. We're here to answer your emails from 9am to 8pm ET M-F. We look forward to hearing from you!

DSC PowerSeries NEO users should be pleased to learn that a new firmware update is available for their system communicators. Firmware Upgrade Version 191a offers improvements for Over-The-Air (OTA) connectivity and stability improvements. It also corrects some minor issues that were present.

Firmware Upgrade Version 191a is applicable to both DSC PowerSeries NEO and DSC PowerSeries PRO Systems. For DSC PowerSeries NEO users, the firmware update is technically optional, but still recommended. In order to receive the update, you must have it pushed down manually to your alarm panel from the Alarm.com servers. Assuming that you have internet connectivity set up for your PowerSeries NEO Alarm System, you should not incur any fees as part of the updating process.

Alarm Grid monitored customers with PowerSeries NEO Security Systems can request the update by emailing support@alarmgrid.com. We will work on pushing the update down to your panel at our earliest convenience upon receiving your request. This is also a great email to use if you have any further questions about alarm systems, or if you are interested in starting new monitoring service with Alarm Grid. Remember that we are here to check your emails from 9am to 8pm ET M-F. We look forward to hearing from you!

We have learned that Alarm.com is planning to discontinue their popular residential streaming video recorder device, the Alarm.com ADC-SVR122. This device is used to store security camera footage so that it can be accessed locally at the ADC-SVR122 or remotely through the Alarm.com servers.

For now, Alarm.com recommends using their Onboard Recording feature as an alternative to using a dedicated streaming video recorder (SVR) device. The Alarm.com Onboard Recording feature allows you to store encrypted 24/7 recording footage locally onto a MicroSD card. It requires a compatible Alarm.com Camera, which includes the ADC-V515, ADC-V523, and ADC-V723. You may recall that these three (3) cameras also represent our current Top Picks for Alarm.com Security Cameras. You will also need the feature added to your Alarm.com account, as well as a compatible SD card. So make sure to your alarm monitoring company enables this feature. The SD card can be 256 GB maximum, and we have some compatible options listed below.

• Micron Industrial Memory Cards
• SanDisk High Endurance
• WD Purple Micro SD Cards

Alarm.com will also still offer the Alarm.com ADC-CSVR126 Streaming Video Recorder. This product, while being built to handle the needs of a commercial location, accomplishes essentially the same thing as the ADC-SVR122. It supports up to sixteen (16) total cameras, and it comes in 2 TB and 12 TB storage options, with the possibility of being upgradable to 16 TB storage. While this is honestly a bit of overkill for most residential applications, it does represent an option if you require a streaming video recorder for your Alarm.com Cameras.

For now, the Alarm.com ADC-SVR122 will remain available for purchase in the 500 GB storage variant only while supplies last. Once we run out of stock, it will no longer be available. If you are an Alarm Grid monitored customer wanting to set up the Onboard Recording feature, or if you are interested in starting new alarm monitoring service with Alarm Grid, send us an email at support@alarmgrid.com. We are here to receive your emails from 9am to 8pm ET M-F. We look forward to hearing from you!