December 2018 Archives

Alarm Grid is proud to announce that Arlo Security Cameras are now available on our site! These are versatile and easy-to-use security cameras that provide exceptional performance for virtually any residential application. It has never been easier to set up video surveillance for your home!

Arlo Cameras are unique for their ability to operate 100% wire-free. They receive power from removable batteries. Depending on the camera model, the batteries can be rechargeable for easy use. The cameras can remain powered for several months at a time with a single charge. However, this duration varies significantly based on overall usage. For communication, the cameras send wireless signals to a central base station. This module serves as a central hub for the setup, and it allows the cameras to connect with a local WIFI network.

The cameras will activate for recording whenever motion or sound is detected. The user can configure the settings for the cameras so that they only activate when they need them to. For example, a user might set up a GeoFence so that their camera only records while they are away from home. All recordings are stored on the Arlo App, which is free to download for Android and iOS devices. The app will store recordings for up to 7 days. All of the Arlo Cameras we offer are water and UV resistant, making them great for outdoor use.

One of the best options is to pair an Arlo Camera setup with a home security system and an Alarm Grid monitoring plan. This way, you can receive notifications from Total Connect 2.0 or Alarm.com and then check your Arlo Camera to see exactly what happened. The cameras are also compatible with various smart home platforms like Amazon Alexa, IFTTT, Stringify and Samsung SmartThings (select models only).

At this time, we are proud to offer the following Arlo Camera models:

• Arlo HD Camera
• Arlo Pro Camera
• Arlo Pro 2 Camera

Note that the Arlo HD Camera is a certified refurbished model. Alarm Grid is not offering a new model of the Arlo HD at this time. A four-pack of refurbished Arlo HD Cameras is also available. Meanwhile, the Pro and Pro 2 Cameras are both new models. There are no refurbished versions available for either of these cameras.

The Arlo HD uses four replaceable lithium CR123A batteries, while the pro models use rechargeable batteries. Both the Pro and Pro 2 come with a single rechargeable battery. Additional rechargeable batteries can be purchased through the following link:

• Arlo Rechargeable Battery for Pro and Pro 2

Remember that the Arlo HD, Arlo Pro and Arlo Pro 2 all require an Arlo Base Station for basic operation. The cameras communicate wirelessly with this module, and it connects to the internet on their behalf. The base station uses a hardwired ethernet connection to communicate with your home's WIFI router. Without a base station, you will not be able to use any of the Arlo Camera models mentioned above. One Arlo Base Station can support up to five Arlo Cameras. This module also allows for local video storage by inserting a USB flash drive.

Alarm Grid offers both a new Arlo Base Station model and refurbished Arlo Base Station model:

• Arlo Base Station New
• Arlo Base Station Refurbished

Arlo Cameras are also known for their flexible mounting options. Each camera comes with a magnetic mount for basic installation. Users can also purchase any of the following separate mounting options.

• Arlo Outdoor Knob Mount
• Arlo Table & Ceiling Mount
• Arlo Indoor Wall Mounts 4-Pack
• Arlo Outdoor Mount
• Arlo Quadpod Mount

Finally, we are also proud to offer the following optional Arlo Camera accessories:

Arlo Dual Battery Charging Station

Arlo Solar Panel Charger

Arlo Camera Skins for Pro and Pro 2

Arlo Indoor Power Adapter Replacement

If you have any questions about Arlo products, please do not hesitate to reach out to us! You may email us anytime at support@alarmgrid.com, or call us at (888) 818-7728 from 9am to 8pm Monday thru Friday. We look forward to hearing from you!

Hi DIYers! We're back with another video recap to help you learn about your security system. Joe and Jorge are back as usual, while Alarm Grid Team Member Jarrett is making his debut. Also, I even made a one-off video just for fun. Don't expect me in the regular video rotation though!

Here are the new Alarm Grid videos for December 6th thru 13th:

How to Switch Partitions on a Honeywell Vista System

Jorge teaches users how they can switch partitions on a Honeywell VISTA Security System. Partitions allow users to separately control a certain section of their alarm system, while the rest of the system remains in its current armed or disarmed state. Each partition can be assigned its own set of access codes to restrict access of any given user to only select portions of the security system. Additionally, Honeywell recently made partitioning control possible through Total Connect 2.0.

Finding the MAC and CRC on a Lyric Security System

Jorge shows users how they can the MAC address and CRC code on a Honeywell Lyric Alarm System. This information is typically needed to register the system with an alarm monitoring company for monitoring service. The MAC and CRC codes can be found on the box for the system and underneath its back cover on a sticker. However, many users prefer to find the MAC and CRC codes through the system menus. This will require knowing the system's Installer Code, which is 4112 by default.

Changing the Battery in the Qolsys IQ Panel 2

In his much anticipated video debut, Alarm Grid Team Member Jarrett explains how to change the battery for a Qolsys IQ Panel 2 Alarm System. To do this, you must first power down the system by accessing the appropriate menu option. Once the system has powered down completely, it can then be opened up, and the battery can be replaced. The Qolsys IQ2 Battery is designed to last for several years, and it will keep the system powered for up to 24 hours in the event of a power outage.

Using Phone Line Monitoring on an Interlogix Simon XT

Jorge teaches users how they can use phone line monitoring on a Simon XT Security System. Although phone line monitoring is possible, Alarm Grid does not recommend using this type of communication path. Phone line communication is known for being very slow, and it is quite unreliable. Instead, a much better option is to use cellular monitoring service with an Interlogix Simon XT. Cellular service is much faster and more reliable. Cellular connectivity will also allow the system to be used with Alarm.com.

Setting the Siren Timeout on a Simon XTi & XTi-5

Jorge talks about the siren timeout feature on the Simon XTi and Simon XTi-5 Alarm Systems. When an alarm occurs on an wireless Interlogix System, it will begin to produce a siren. The purpose of this siren is to alert those in the building to a serious event, such as a burglary or fire. To stop the siren, the user must disarm the system. However, if the system is not disarmed, the siren will continue to sound until the timeout period elapses. This setting determines how long the siren will last if the system is never disarmed.

Pairing the 2GIG SP1 Keypad with the 2GIG GC3

Joe shows users how to pair the 2GIG SP1 Wireless Keypad with the 2GIG GC3 Security System. The most common way to do this is through a WIFI pairing. The SP1 is a very useful wireless keypad that includes a built-in touchscreen controller. This keypad offers support for voice annunciation, smart home automation control, bypassing zones, producing system chimes and general arming and disarming. It is perfect for placing by secondary entrances in the user's home, such as their back doors, garage doors and basement entrances.

Using Z-Wave with an Interlogix Simon XTi and XTi-5

Joe discusses how it is possible to use Z-Wave smart home devices with a Simon XTi or Simon XTi-5 Alarm System. These systems can support Z-Wave devices once they have been activated with the Alarm.com interactive service. This is because the ADC Cellular Communicator actually doubles as a Z-Wave controller for the system. Once a user has set up a Z-Wave device with the system, it can be operated from the panel or from the Alarm.com website or mobile app.

Can I Use a Qolsys IQ Panel 2 w-o Alarm.com?

Joe explains how the Qolsys IQ Panel 2 can technically be without the Alarm.com service. However, this will severely limit the functionality of the system. By doing this, the system will only serve as a local sound maker and as a fairly limited Z-Wave controller. All versions of the system come with some type of integrated cellular communicator. This module lets the system connect with Alarm.com for remote access and control. This is the only way to use the system with a central station for automatic emergency dispatch.

How Do I Reboot the Qolsys IQ Panel 2

In my first ever Alarm Grid video, I show you how to reboot the Qolsys IQ Panel 2 System. A user might need to reboot their IQ Panel 2 System because they are applying a firmware update. They might also do this because the panel is experiencing problems, and rebooting the system can be a good troubleshooting step. To perform the reboot, the user can select the reboot option in advanced settings. They can also choose to power down the system entirely and then manually power it back on.

Hi DIYers! We're taking a look at the 2GIG CO3-345 Wireless Carbon Monoxide Detector today. This life-safety sensor responds to the presence of invisible and odorless carbon monoxide gas that can be lethal when inhaled. Every home should have a CO detector as a form of protection.

As we enter into the winter months, it's important to know that carbon monoxide related deaths are the highest this time of year. This is largely due to the increased use of heaters in the home. The best way to prevent these fatalities is to have any heating systems inspected by a certified technician annually and to maintain ample carbon monoxide detecting sensors in the home. For owners of 2GIG Systems, the 2GIG CO3-345 is arguably the best sensor to use for this purpose.

The CO3-345 is a wireless sensor that is powered by a CR123A lithium battery. Upon activation it products a loud temporal 4 pattern sound to alert those in the building to the danger. A helpful LED status light assists users in recognizing an alarm. The device has a five year product life before needing to be replaced. For best results, the CO3-345 should be installed near fuel burning appliances and kept clean of any dirt or dust. In addition to working with the GC2 and GC3 Systems from 2GIG, the device will also work with the Honeywell Lyric Controller.

Alarm Grid also offers CO detectors for other systems. These include the Qolsys IQ Carbon and the Honeywell 5800CO among others. All of these sensors can offer great protection for your home or business. Keep your property monitored for CO gas with a new carbon monoxide detector from Alarm Grid!

It's almost Christmas DIYers! The holiday is less than two weeks away, and time is running out to get presents. Even if you celebrate a different holiday, the season is here. It's time to start planning! If you're looking for a last minute gift, you might consider equipment from Alarm Grid.

The most obvious present if you're shopping for a security present is to consider a new panel. Right now, wireless systems are all the rage, and most users with older systems have an easy upgrade option available. Three of the hottest systems right now are the Honeywell Lyric Controller, the 2GIG GC3 and the Qolsys IQ Panel 2 Plus. Each one stands out in its own way. For example, the Lyric works with Apple HomeKit, the GC3 offers partitioning support, and the IQ Panel 2 allows security camera streaming directly from the panel. All three can keep a loved one's home monitored for many years to come!

If you don't want to shell out for an entire new alarm system, that's perfectly understandable. There are still many smaller security gifts you can offer for the holidays. If you know what panel you're shopping for, a new sensor or two is always a good idea. It could be something like a door and window contact, a glass break sensor or even a flood sensor for those who live in rainy areas. If you're looking for something more seasonal, a temperature sensor can monitor for freezing temperatures. Carbon monoxide detectors are also a nice gesture, as the winter months represent the most common time of the year for outbreaks of lethal CO gas.

If your gift-recipients don't need new sensors, maybe a second keypad is more appropriate? These gifts are great, because many users only bother to use the main panel for arming and disarming. Being able to easily control the system from a second location, such as near a back door or inside a bedroom, can offer great convenience. Often, a user doesn't know how convenient it is until they have one! Most systems have some type of wireless keypad that can easily be set up and programmed. Some examples include the Honeywell LKP500, the 2GIG SP2-GC3 and the Qolsys IQ Remote. Now controlling an alarm system has never been easier!

If you need any help deciding on a Christmas or holiday gift, please do not hesitate to reach out to us. Our team will help you choose the perfect security gift to make the holidays merry! Please email us at support@alarmgrid.com, or call us at (888) 818-7728 from 9am to 8pm EST M-F. We look forward to hearing from you and helping your choose the best security present for your friends and family!

Hi DIYers! Recently, we paired an Alarm.com Security Camera with our Alarm.com account so that we could try viewing it through a Qolsys IQ Panel 2 Plus Alarm System. We gotta say, we're extremely pleased with the crystal clear recording capabilities, and we're sure that you will be too!

Streaming video directly to the panel from Alarm.com is a feature available for both the standard Qolsys IQ Panel 2 and the Qolsys IQ Panel 2 Plus Systems. The system just needs to be running firmware version 2.2.1 or higher, and the user needs an alarm monitoring plan with video surveillance that is set up with Alarm.com. For Alarm Grid customers, these are our Platinum Level Plans.

Only select camera models are compatible with this feature. At the time of this writing, the following Alarm.com Security Cameras can be used with the IQ Panel 2 or IQ Panel 2 Plus for panel streaming:

• ADC-V521IR
• ADC-V522IR
• ADC-V622
• ADC-VDB101 or 102
• ADC-VDB105 or 106
• ADC-V722W (no audio)
• ADC-VC725 (no audio)
• ADC-VC726 (no audio)
• ADC-VC736 (no audio)
• ADC-VC825 (no audio)
• ADC-VC826 (no audio)
• ADC-VC836 (no audio)

Many of these cameras can support two-way audio as well. For our testing, we worked with the ADC-V522IR 1080P Indoor Security Camera. We were amazed with the quality of the video, both through Alarm.com and from the panel itself. The two-way audio functionality worked great as well.

If you don't believe it, just see for yourself. Here's a quick photo taken of our IQ Panel 2 System as it streams live video and audio. Yeah, our support room is a bit messy, but bear with us! The key point here is that the quality looks absolutely tremendous for an easy-to-use security camera. Just imagine putting one of these cameras in your home and streaming directly from Alarm.com and your IQ Panel 2 System!

We also took the opportunity to create some new FAQs to help users get started with this feature:

• How Do I Stream an Alarm.com Camera to My Qolsys IQ Panel 2?
• How Do I Use the 2-Way Voice Feature for My Alarm.com Camera on the Qolsys IQ Panel 2?

We have to give it to Qolsys for creating such a versatile alarm system with this outstanding feature. Now you can view your ADC Camera from Alarm.com when you're on the go, or from your alarm panel when you're at home!

You can get the Qolsys IQ Panel 2 or IQ Panel 2 Plus and many great Alarm.com Security Cameras from the Alarm Grid website. If you ever need any help deciding please reach out to us any time at support@alarmgrid.com. You can also call us during normal business hours, which are 9am to 8pm EST M-F. We look forward to hearing from you!

Update: When streaming cameras to the Qolsys IQ Panel 2 or Qolsys IQ Remote (keypad streaming introduced in FW Update 2.4.0), the stream will typically time out after three (3) minutes. At that point, the user may receive a "Video Device Not Responding" notification. They will need to refresh the screen to continue streaming. An Alarm.com Streaming Video Recorder (SVR) device can more reliably provide continuous local playback when connected with a stable network.

If you're taking the leap into the exciting world of home security, one of the first decisions you will make is whether to hire a professional installer or to install the system yourself. While most new users still hire a professional, installing your own system is often the better option.

Many people mistakenly believe that a home security system is difficult to install and that it has to be done by a professional. But the industry has actually made great strides in recent years, and now alarm systems can be installed by almost anyone. DIY monitoring companies like Alarm Grid have helped to make this possible. We've shown the security industry why the DIY model is the right model for alarm systems. Now you too can install your own home or business security system! Simply obtain the equipment you need, either from our website or from somewhere else, and sign-up for one of our alarm monitoring plans to get started.

The key to setting up your own home security system without hiring a professional is to make the installation as easy as possible. Choose a wireless control panel and wireless sensors that don't require holes to be drilled. Most wireless panels can be rested on a desk or table with a compatible desk mount, and the sensors can be mounted using double-sided foam tape that often comes included. From there, you just need to program the sensors, which is super easy when you own your own system and know the proper access codes. Before you know it, you will be a true DIYer!

Here are ten reasons why you should install alarm system instead of hiring a professional:

1. Understand Your System Better

When a professional installer sets up your own home or business security system, they usually aren't there to play teacher. They will often show you the bare minimum so that you can perform basic functions on the system. By setting up your own system, you can understand its features and capabilities better. This way, you can configure the system exactly to your liking to suit your lifestyle!

2. Choose Your Own Equipment

If you hire a professional, you might have little say over what equipment will be used in the installation. To have full control over what equipment is used, your best bet is to install the system yourself. If you need help choosing your equipment, Alarm Grid offers free support online and over the phone in planning home and business security systems. And with a DIY monitoring company like Alarm Grid, it doesn't matter where you find the equipment. If you can find it cheaper outside our website, go for it!

3. It's More Satisfying

We've discussed the IKEA Effect in the past and how customers who install their own equipment are more satisfied with the end result than if they had someone else do it for them. When you put in the time and effort to set up your own alarm system, it becomes much more valuable and personal to you than if you just throw money at someone to get the job done. Users who complete their own installation grow to love their alarm systems and the protection they provide for their families.

4. Save Money

This one is obvious. Installers charge hundreds or even thousands of dollars for most alarm system installations. Just check out the hourly rates for most outside installers. It's staggering! The truth is that you can install your own equipment just as well as a professional, all without having to spend a cent. So roll up those sleeves, get an Alarm Grid Tech on the phone, and save some money by installing your own system!

5. Feel Empowered

Installing your own alarm system is empowering. It offers a feeling of accomplishment in knowing that you did it yourself. You don't have to rely on others to install the system for you. Instead, you are self-sufficient and in control. Of course, if you ever do need some assistance, our technicians can walk you through the process online or over the phone. But you're the one in control of the project. You have the power!

6. Learn Something New

Many people enjoy learning new processes and tasks. Why not learn how to install and program a security system? It can actually be a fun and amusing challenge to take on for yourself, and it's knowledge that might come in handy later. After you've installed your own alarm system, you can add it to the list of things you know how to do. And it might make for interesting conversation to teach others about the system as well.

7. Make Your Own System Changes

Almost all alarm system users will need to make changes and adjustments to the settings at some point or another. For users who hire a professional, they often don't know the system's Installer Code, and they have to have an installer come out to their home or business to make the changes. But if you install your own system, you'll know the Installer Code so you can go right in and make your own changes in a matter of minutes. How cool is that?

8. Easily Move Your System

Are you planning to move to a new home? Do you need to take your business security system to a new office? If you set up your own system, this process is a breeze. Simply dismount your equipment, and set it up in your new location. You will need to contact your monitoring company and let them know about the address change, but the transition is seamless overall. Remember to test your sensors after moving them to your new home or business!

9. Complete Ownership

It's a common tactic for other security companies to offer a free installation and a free security system when signing-up for their monitoring services. The problem with this is that most of these companies offer proprietary equipment that will only work with their services. So while you might own the system, it's no good if you want to take it somewhere else. When you choose and set up your own equipment, it is usually non-proprietary, and you can take it to a different monitoring company if you want to.

10. Future Installations

Once you have installed your own alarm system, you can repeat the process and steps for any future installations you might complete. Perhaps you're setting up a security system for your office, or maybe you need one for a summer home. What you've learned from your first installation can easily apply to a second one. Take what you've learned, and put it into action!

Whether you're installing your own system for a home or business, Alarm Grid is here to help you every step of the way. We offer support online and over the phone so that you can get your system exactly the way you want it. To get started, sign-up for one of our monitoring plans with the orange button above.

If you have any questions, you can always email us at support@alarmgrid.com, you can call us during our normal business hours of 9am to 8pm EST M-F. We look forward to working with you and helping you complete your own security system installation!

Hi DIYers! As you may have heard, smart home automation scene control was recently made available for the Total Connect 2.0 Alexa Skill. We thought this would be the perfect time to show Honeywell System users how they can get started with the Total Connect 2.0 Skill for Amazon Alexa.

Before we begin, let's go over everything that is required. You will need a Honeywell Security System with active monitoring service. If your panel isn't monitored, check out our monitoring page to learn more about our alarm monitoring plans. The monitoring plan you choose must include access to the Total Connect 2.0 service. Your alarm monitoring company should give you the resources needed for you to create a Total Connect 2.0 account. This account is what will link your Honeywell System with your Amazon Alexa Device.

Your Honeywell Panel must have an active internet or cellular connection in order to communicate with the Honeywell AlarmNet360 Servers and Total Connect 2.0. You must also have an Amazon Alexa Device, and you must download the Amazon Alexa App on a compatible Android or iOS Device. If you do not have the Amazon Alexa App, you can download it for free from the Google Play Store or the Apple App Store. The app can be identified by its light blue background with a white circle in the middle.

Before starting, make sure your Alexa Device is linked with your Android or iOS Device. This will require linking your Amazon account. Please see the manual for your Amazon Alexa Device for more information about the pairing process.

Start by opening up the Alexa App on your Android or iOS Device. Navigate to the Skills & Games Menu, which is found in the main toolbar. Search for the "Total Connect 2.0 Skill". Then click the "Enable Button".

Alternatively, you can enable the TC2 Amazon Alexa Skill from the Total Connect 2.0 Mobile App on an Android or iOS Device. Simply open up the app, and login to your Total Connect 2.0 account. Then navigate to the "Settings" menu, and choose the "Alexa" option. The Settings Menu in the Android App can be found by pressing the menu bar in the top left (three horizontal lines), and choosing "Settings". On iOS, press "More" on the bottom toolbar, and choose "Settings". After choosing "Alexa", you will then be taken to a page where you can login to your Amazon account and enable the Total Connect 2.0 Skill.

After taking the first step to enable the skill, provide your login information for your Total Connect 2.0 account.

Press "Allow" to continue.

Choose all the devices you wish to connect, and press the blue "Connect" button.

The pairing process will complete!

You will now be able to perform the following voice commands through Alexa:

• “Alexa, ask Total Connect, What is the status of my security system?”
• “Alexa, ask Total Connect, Is my security system armed?”
• “Alexa, tell Total Connect to Arm.”
• “Alexa, tell Total Connect to Arm Away.”
• “Alexa, tell Total Connect to Arm Stay.”
• "Alexa, tell Total Connect to run (scene name)."

Please note that you cannot ask Alexa to disarm the system, as that would present a security risk. The ability to control individual Z-Wave smart home devices is also not available at this time. Instead, any Z-Wave operation must be done through scenes. Any automation scene that is set up with your TC2 account can be performed through a spoken Alexa voice command.

To test scene control for spoken commands, we created a nifty Total Connect 2.0 Smart Scene called "Example". This scene will lock a Z-Wave door lock and set our Honeywell Lyric Security System to Arm Away. We simply say to our Alexa Device "Alexa, tell Total Connect to run Example". And just like that, our Z-Wave lock will activate, and our Lyric Alarm Panel will Arm Way!

If you have any questions about linking your Total Connect 2.0 account with your Alexa Device, or if you need help using Alexa voice commands, do not hesitate to reach out to us! You may email us at support@alarmgrid.com, or you can call us at (888) 818-7728 during normal business hours, which are 9am to 8pm EST M-F. We look forward to hearing from you!

Anyone who has a Honeywell Security System knows that using and managing codes is very important for getting the most out of the system. This handy guide will show you everything you need to know about Honeywell System Codes, including how they are are used and how they are created.

Basic Information about System Codes

Note that the default Installer and Master Codes for almost any Honeywell System are 4112 and 1234 respectively. Let's start by reviewing basic concepts and information about system codes.

What is a system code?

A system code on a Honeywell Panel is a numeric password that is used to gain access to certain menus of the system and to perform various functions. The main reason that alarm systems have codes is to make sure that the person who is using the system is supposed to have access. Only the end user and any other individuals they have authorized to use their security system should know any of the system codes.

Depending on the type of code, a master user can restrict access to only specific parts of the system for other users. This makes some system codes more powerful than others. For Honeywell Systems, most codes are four-digits in length and use the digits 0-9. This allows for up to 10,000 possible combinations for any given code!

How should I choose a system code?

Any code you use on a Honeywell System should be a code that is easy for the user to remember, but difficult for others to guess. Remember, the purpose of a code is to prevent access to unauthorized users. If an unauthorized user, like an intruder, is able to provide a valid system code, it could result in a serious security breach. Likewise, if an authorized user forgets a code, it can be inconvenient or even impossible to get back in.

Most Honeywell Systems operate using delay periods. In other words, upon entering the premises, a valid code must be provided within a very limited time period to disarm the system. If a valid code is not provided within this specified time, then an alarm will occur. This will give an end user who knows a valid code enough time to disarm the system. But it will not give an intruder nearly enough time to brute force their way into the system by guessing codes.

What types of codes are used on Honeywell Systems?

There are many types of codes used with Honeywell Panels. The most common are outlined below:

• Master Code: Each system has one Master Code. This is the main code a user will normally use for arming and disarming. It can perform all security functions, add and delete users, change the current Master Code and perform many additional system functions. This code cannot be deleted from the system entirely. Only the main user and operator of the security system should know the Master Code.
• User Codes: Most Honeywell Systems can have multiple user codes set up. These codes can arm and disarm the system just like the Master Code. However, they cannot perform other system functions. A user code should be provided to a user who needs regular access to the building, but should not be able to adjust important settings and configurations for the alarm system.
• Installer Code: Each system has one Installer Code. This is the main code that is used for making programming changes to the system. It is needed for adding, deleting and configuring sensors, adjusting entry and exit delay periods and more. Basically any major system setting will require the use of the Installer Code. An important note is that the Installer Code can only disarm the system if it was used to arm the system in the first place. This means that keeping the Installer Code at its default is not a security risk, as long as the code isn't used to arm the system. This code cannot be deleted from the system.
• Guest Code: Also called a "babysitter code", a guest code is a restricted-access code that can be established on most Honeywell Systems. The important thing to remember about this code is that it can only disarm the system if it was the code used to arm in the first place. This code is best provided to users who need temporary access to the system, such as a house guest, a babysitter or a maintenance person. The main user can arm their system with the guest code so that they can access the premises. But if nobody else should be using the system, then the Master Code or a regular user code can be used to arm so that the guest code cannot gain access.
• Duress Code: The duress code is a special code that is used to send a secret signal to a central monitoring station, letting them know that help is needed immediately. When this code is entered, it will appear to disarm the system like normal. But in reality, a distress signal will be sent out to the central monitoring station to request immediate help. This code is very rarely used, as its only purpose it to protect the user in hostage situations. Otherwise, this code should never be used. However, it is still important to remember this code, as it can save lives when used properly.
• Arm Only: On select panels only. This code can arm the system, but it cannot disarm.
• Partition Master: Only for systems with multiple partitions. This code is the same as a Master Code, but its authority only applies to a specific partition. This type of code is optional on a system, but it can be useful if multiple partitions have been established.

What are default codes?

When a Honeywell System is used for the first time, its Master Code and its Installer Code will be set to default values. For most Honeywell Panels, the default Master Code is 1234, and the default Installer Code is 4112. It is normally recommended that you change the Master Code for security purposes. However, the Installer Code can be left at its default so that the user can get back into programming. Keeping the Installer Code at the default does not present any type of security risk.

Now that we have covered some basic information for system codes, let's look into some specific panels to learn how codes are used.

Honeywell Lyric Controller

For the Lyric, codes are managed through the Users Menu. To access this menu, start from the main screen of the system. Choose Security > Tools > Master Code > Users. This menu will allow you to change any system code, with the exception of the Installer code.

Up to 48 unique codes can be added with the system. The code in slot 01 is the Installer Code. The code in slot 02 is the Master Code. The code in slot 47 is the Guest Code. The code in slot 48 is the duress code. All of the other 44 system codes are optional user codes.

Add New Codes

Press the "Add New" button. You can the provide a name for the code, enter in a valid four-digit code, and set whether or not the code can be used to control any Z-Wave door locks. The user number will be automatically assigned. Remember to press the "Save" button in the lower-right corner when you have finished.

Edit Existing Codes

Click on the code you want to edit to highlight it. Then press the Edit button in the lower-left corner of the screen. You can then edit the Name, the 4-digit numeric code and the Z-Wave lock settings for the code. Make sure to press "Save" when finished.

Delete Codes

Click on the code you want to delete to highlight it. Then press the Delete button in the lower-right corner of the screen. Press "Yes" when asked if you are sure. The code will be deleted.

Changing the Installer Code

The default Installer Code for the Honeywell Lyric Alarm System is 4112. We recommend keeping this code at the default to prevent the user from being locked out of programming. However, this code can be changed through programming if desired. You will need the current Installer Code to do this. You cannot do this using the Master Code.

Start from the main screen of the system. Choose Security > Tools > Installer Code (default is 4112) > Program > Installer Code. You can then change the Installer Code for the system. Press the "Done" button in the lower-right corner when finished.

Honeywell LYNX Touch Panels

Managing user codes for a Honeywell LYNX Touch System is very similar to the process for the Honeywell Lyric Controller. Most codes can be managed through the User Codes menu. To access this menu, start from the main screen, and choose Security > More > Tools > Master Code > Users. This menu will allow you to edit any system code, except for the Installer Code.

Please note that the number of user codes that can be added depends on the type of LYNX Touch Panel that is being used. On each system, the Installer Code will be user 01, the Master Code will be user 02, the Guest Code will be the second-to-last available code, and the Duress Code will be the last.

For reference, the L7000 will support up to 48 codes, the L5210 and L5200 will support up to 32, and the L5100 and L5000 will support up to 16.

Add New Codes

Click the "Add New" button at the bottom of the screen. The following menu will let you change the Name, the four-digit code and the Z-Wave lock settings for the code. The user number for the new code will be automatically assigned. Press "Save" in the lower-right corner to finish.

Edit Codes

Click on the code you want to edit to highlight it. Then press the Edit button in the lower-left corner. From there, you can change the name, the four-digit code, and the Z-Wave lock settings. Press "Save" in the lower-right corner when finished.

Delete Codes

Click on the code you want to delete to highlight it. Then press the Delete button in the lower-right corner. The panel will ask you if you are sure. Choose "Yes". The code will be deleted.

Changing the Installer Code

All of the LYNX Touch Panels use 4112 as their default Installer Code. This code is normally left at its default to prevent the user from being locked out of programming later. But it can be changed using the current Installer Code for the system if desired. Remember, keeping the Installer Code at the default does not present any type of security risk.

To change the code, start from the main screen of the system. Choose Security > More > Tools > Installer Code (default is 4112) > Program > Installer Code. You will then be able to change the Installer Code. Please note that when exiting programming, always choose "Yes" when asked you want to allow the installer to get back into programming. Choosing "No" will lock the user out of programming, and the user will need to use the backdoor method to get back in.

Backdoor Method for Accessing Programming

If you ever get locked out of programming, either due to choosing "No" when asked if you want to allow the Installer to get back into programming, or because you lost an Installer Code that wasn't set to the default of 4112, you can use the backdoor method to get back in.

First, reboot the panel by going to Security > More > Tools > Master Code > Test > Reboot. Alternatively, if you don't know the Master Code, you can power the system down by unplugging the transformer and disconnecting the backup battery. Then power it back on by plugging the transformer in. Once the white screen on the reboot appears, immediately press and hold the Home Button (the picture of the house) on the front of the panel. Release the button once the green bar with "Ready to Arm" appears across the top. Then choose Security, followed by Arm Stay. In the number pad that appears, press Clear, followed by 00. Choose "Program" to enter the Programming Menu.

Once you are inside, you can then set the Installer Code for the system to reenter programming later. You can also restore the system to factory default settings through "Default Config" to restore the system to its factory default settings. This will reset the Master Code to its default of 1234. Please note, this will also delete all programming settings for the system.

Honeywell VISTA P-Series

The VISTA P-Series Panels use hardwired keypads for virtually all system operations and overall access. This includes adding, editing and deleting codes. Since codes do not require deep level programming, alphanumeric keypads and fixed English keypads can be used for this purpose. The VISTA 21iP and VISTA 20P can support up to 48 system codes. The VISTA 15P can support up to 32 system codes. The VISTA 10P can support up to 16 system codes. Remember, two of these slots will go to the Installer Code (slot 01) and the Master Code (slot 02).

For these systems, each Code Type is associated with a particular Authority Level. This Authority Level is assigned when assigning attributes. Please note that since the Installer Code and Master Code are hardcoded to slots 01 and 02 respectively, they are not associated with any particular Authority Level. The table below outlines the the Authority Levels that can be assigned to system codes.

Also note the various attributes for VISTA System codes:

Add New Codes

Enter the following command on the keypad:

[Master Code] + [8] + [2-digit User Number] + [desired 4-digit code]

The panel will beep to confirm the new code has been added. However, a long tone indicates that the process was unsuccessful, likely because the code was already taken.

Edit Codes

This is basically the same as adding a new code, only you will be working with a code that has already been programmed.

[Master Code] + [8] + [2-digit User Number] + [desired 4-digit code]

The panel will beep to confirm that the code has been changed. But if a long tone is produced, it indicates that the process was unsuccessful. This could be because the code was already taken.

Deleting Codes

Note that you cannot delete the Installer Code or the Master Code. Enter the following command:

[Master Code] + [8] + [2-digit User Number] + [#] + [0]

Assigning Attributes

Enter the following command:

[Master Code] + [8] + [2-digit User Number] + [#] + [Attribute Number] + [Attribute Value]

Backdoor Into Programming

If you don't have your Installer Code or if you have locked yourself out of programming., you can get back into programming using the backdoor method. To do this, power down the panel by unplugging the transformer and disconnecting the backup battery. Press and hold the the [*] and [#] buttons on the keypad simultaneously. With these buttons held down, power the system back on by plugging the transformer back in. The message "20" or "Installer Code 20" should appear on the keypad to indicate that programming has been accessed. Then press [*] + [20] + [4112] to set the Installer Code back to 4112. Then press [*] + [99] to exit programming. Never use [*] + [98] to exit programming, as this will lock you out!

Honeywell LYNX Plus L3000

The Honeywell LYNX Plus L3000 is relatively outdated by today's standards, but it is still used in some cases. The panel can only support up to 8 different codes. Much like the other panels, slot 01 goes to the Installer Code, and slot 02 goes to the Master Code. These codes cannot be deleted from the panel. Also, slot 07 goes to the Guest Code, and slot 08 goes to the Duress Code. Only codes 03 thru 06 can be assigned to regular user codes.

Adding a Code

Enter the following command:

[Master Code] + [8] + [Code Number] + [Desired Code]

The panel will beep to confirm success. Remember that [03] thru [08] can be entered for the Code Number.

Deleting a Code

Only codes [03] thru [08] can be deleted. Codes 01 and 02 are for the Installer Code and the Master Code respectively, and they cannot be deleted from the system. Enter the following command:

[Master Code] + [8] + [Code Number]

The panel will beep to confirm that the code has been deleted.

Editing a Code

Codes cannot be truly edited. Instead, a code must be deleted, and then re-added with a new entry. Start by deleting the code:

[Master Code] + [8] + [Code Number]

Then add the new code:

[Master Code] + [8] + [Code Number] + [Desired Code]

The panel will beep to confirm the code has been added.

Change the Master Code

This process is the mostly same as adding a new code. Note that the Master Code is assigned slot 02. Enter the following command:

[Master Code] + [8] + [02] + [Desired Master Code] + [Desired Master Code Again]

The panel will beep three times after a Master Code change.

Conclusion

We hope that this guide has been informative for you in learning all about codes of Honeywell Systems. In future, we hope to expand this guide to include the commercial polling loop VISTA Systems as well. If you have any questions, please reach out to us at support@alarmgrid.com, or call us at (888) 818-7728 from 9am to 8pm EST M-F.

Hi DIYers! It is a common misbelief that installing a security system is very expensive and costly. That may be true if you hire a professional installer. But what many people don't know is that a DIY installation can be done for absolutely nothing. And a DIY install actually super easy!

When a customer hires an installer to setup their security equipment, it's very possible that they will spend hundreds or even thousands of dollars. This will depend on the installer itself and the extent of the installation. It can seem like a daunting task - the panel needs to be installed, the sensor need to be mounted, all wiring must be completed, and everything needs to be programmed.

What these installers won't tell you is that each step of the process can be completed with ease. The security industry has made great strides in recent years to make things easier and more accessible for DIY users. When all is said and done, you can purchase a complete and total security system from Alarm Grid, install it on your own for free, and pay nothing more than an affordable monthly monitoring fee moving forward. Let's see how this can be done.

Before getting into any costs, let's break down why installing a security system is not as difficult as many professional installers would lead you to believe. It all starts with the panel. This is the centerpiece of the security setup, and all sensors will communicate to this piece of hardware. To get started, the panel must be provided power. This used to be a challenging process. But now, with the Honeywell LT-Cable, no wires need to be stripped, no difficult connections need to be made, and the entire process can be completed using a screwdriver. Most of our system kits come included with this nifty accessory. Simply connect to the included transformer and plug into the wall.

But what about mounting the panel? That has to be difficult, right? Wrong. Sure, you can drill holes and fish wires if you want to. But most of the wireless alarm panels used today can be attached to a simple desk mount. Just slide and click, and now your security panel can be rested conveniently on a desk or table for quick access. Suddenly your difficult and challenging installation has been reduced to something that could be completed by any member of your family in a matter of seconds.

And mounting sensors is also an easy task. In the old days, sensors were hardwired, and there had to be wires run across the building. This certainly required assistance from a professional. But that is no longer the case. Today, most new security systems use wireless sensors. These devices don't even need to be drilled into the wall. They can be mounted with double-sided foam tape. You don't even have to spend the few dollars for the tape; it usually comes included with the sensors.

So now, you have a panel set up and sensors installed. How about programming the sensors to the panel? This is also easy. Every newly purchased panel comes with a default Installer Code that can be used to access programming. This is where new sensors are enrolled with the security system. Once you've programmed a sensor, configuring the others is mostly just a process of repetition. Sure, you might need to adjust a few settings, but this is simple.

Alarm Grid is happy to help any monitored customer through the entire process online or over the phone if they need further assistance. This help is free and complementary for any customer who signs up for Alarm Grid monitoring services. We'll also walk you through the simple process of getting your system connected with a central station for automatic emergency dispatch. Alarm Grid is proud to partner with Criticom Monitoring Services for central station dispatch.

Just like that, you have a complete and total security system that you installed using nothing more than a screwdriver. The installation cost? Nothing. The only cost incurred was the price of the equipment. Alarm Grid sells all of the necessary equipment on its website. But if you can find it cheaper somewhere else, go for it. We can takeover almost any equipment that is brought to us and provide you with top-quality alarm monitoring services.

If you are looking for an affordable home security system kit from Alarm Grid, then one of the best options is the 2GIG GC2 Verizon-LTE 3-1 Kit. This complete kit includes a 2GIG Go!Control GC2 System, a Verizon LTE Cellular Communicator for fast and reliable communication with a central monitoring station and Alarm.com, three wireless door and window sensors, a wireless motion sensor and a Honeywell LT-Cable. Add in a compatible desk stand, and the total cost is under $350.

This mentioned above has everything you need to get started with alarm monitoring. You can install it yourself for free. Assuming you purchased the equipment new, you have just put in your own security system for $350. From there, you only costs would be any monthly monitoring fees. We have cellular monitoring plans starting at just $25 per month. Who's to say that professional alarm monitoring has to be expensive?

There are many reasons to install your own security system. It's empowering, it helps you understand your equipment better, and it can leave you more satisfied with your equipment than if you had someone else do it for you. Wanna get started? Simply sign-up for Alarm Grid monitoring and buy a complete system kit. Before you know it, you'll learn the true cost of installing a security system - it's whatever you pay for it. And if you do it yourself, it's free.

It is a better time than ever to get your own DIY security system. Sign-up for Alarm Grid, and protect your home or business today!

A couple of weeks ago, we released a complete guide to door contact sensors. Today, we're taking a look at alarm window contacts. Admittedly, there's not much difference between door sensors and window sensors. Many can be used interchangeably. But there are a few tips to keep in mind.

First, let's review how alarm contacts actually work. It is the same general process for both doors and windows. These devices consist of two portions, those being a sensor and a magnet. When the sensor and magnet are in direct contact or very close proximity, a reed switch inside the sensor will remain closed. Once the magnet becomes separated from the sensor, the reed switch will be released, and the sensor will know to alert the system to let it know that the structure has been opened.

The key with window contacts is to place them so that when the window is opened, the magnet and the sensor will become separated. But when the structure is closed, the sensor are magnet will remain in direct or near-direct contact. It is almost always recommended to place the sensor on the stationary frame of the window and the magnet on the moving portion of the window that is opened and closed. This will prevent the more valuable sensor from being pushed around and potentially damaged. The magnet is designed to take much more abuse and use than the sensor itself. Positioning the sensor this way will also make it easier to wire the sensor if a hardwired contact is being used.

One special note with window contacts is that they are only designed to let a system know when a window has been opened normally. If an intruder smashes a window to gain entry, they will avoid activating a window contact, as long as the sensor remains in contact with its magnet. This means that they might be able to gain entry without setting off an alarm. Fortunately, there are two other types of sensors that can be used to alert an alarm system to a broken window. These are glass break sensors and shock sensors. Glass break sensors detect the audible sound of a window being broken, while shock sensors detect the physical vibrations associated with a broken window. However, these sensors are used for intrusion support only. Unlike a standard window contact, they will not let the user know if the window has merely been left open by accident. But they are still recommended for users who want to know if a window has been broken. We generally prefer glass break sensors over shock sensors, since they tend to work more reliably. It can also be helpful to use monition detection sensors alongside standard window contacts to detect any movement in the building.

Just like door sensors, window sensors can be either surface-mounted or recessed. Another major distinction is whether they are wireless or hardwired. So really, window sensors can be grouped into four major types. These are wireless surface-mounted, wireless recessed, hardwired surface-mounted and hardwired recessed. Choosing the perfect variation for your window and the type of installation you want to perform is crucial for success. Fortunately, it's relatively easy to decide on the perfect type of window sensor for your needs.

Simply put, surface-mounted sensors are installed on the exterior surface of the window and its frame. This means that they will be visible when looking at window. However, these sensors are usually very small and discreet, so they won't normally be drawing direct attention to themselves. A major advantage to surface-mounted sensors is that they are very easy to install, since no holes necessarily need to be drilled. Instead, many surface-mounted sensors and magnets can be mounted using double-sided foam tape.

The other option is to use recessed sensors. These sensors are hidden inside the window and its frame so that they are out of view. To do this, holes must be drilled into both the window and its frame for the magnet and sensor. Using recessed sensors for windows is somewhat less common than it is for doors. This is because some windows don't have an effective solution for drilling a hole to insert a magnet. Additionally, some window manufacturers put disclaimers stating that drilling holes into the window will void its warranty. But if the window has space for a hole to be drilled so that the magnet can be accommodated, then a recessed window sensor can certainly work. Please note that recessed plunger switches aren't normally used with windows, but there's no definitive reason why they couldn't work in certain situations.

A special mention needs to go to the Honeywell 5800Micra. This is a recessed alarm contact specifically designed for use with windows. The advantage to the 5800Micra is that only one hole needs to be made in the window frame for the sensor. The magnet is small enough that it can be surface-mounted on the side or bottom of the window. It uses an adhesive backing to remain securely in place. This is a great way to achieve a recessed installation without having to void the manufacturer's warranty for your window. Please note that the Honeywell 5800Micra is a wireless sensor that operates at 345 MHz. It is part of the Honeywell 5800 Series, and it will only work with compatible systems.

Users must also decide between wireless and hardwired sensors for their windows. Wireless sensors are much easier to install, since no wires need to be run. They are the recommended option for almost any DIY installer. Assuming that you have a wireless system with a wireless receiver, there is almost certainly a contact that will work for you. Just make sure that the sensor operates at a frequency that is compatible with your panel. The most common wireless frequencies at 319.5 MHz, 345 MHz, 433 MHz and 915 MHz. Additionally, the encrypted Honeywell SiX Series Contacts, the Honeywell SiXCT and Honeywell SiXMINICT operate at 2.4 GHz WIFI.

If you go with hardwired contacts, the installation will be more challenging, since wires must be run. This can sometimes be an impossible task for the typical DIY user. However, there are two distinct advantages that make hardwired window sensors suitable for certain applications. For one, having them integrate with the building can add to the property value. Users also appreciate the fact that they never need to replace batteries for hardwired sensors.

Below is a table that outlines many of the window contacts available for purchase on the Alarm Grid site. It's actually the same as the one posted for our door contacts guide, only with some minor tweaks for windows. Make special note of the Honeywell 5800Micra at the very bottom!

If you need any help deciding on the perfect window sensor, do not hesitate to reach out to us! You may email us at support@alarmgrid.com or call us at (888) 818-7728 during our normal business hours, which are 9am to 8pm EST M-F. We also encourage you to check out our monitoring page for more information about the services we offer. We look forward to hearing from you!