Smoke/Heat/CO Listeners Posts

A few months ago, we made a post stating how a recent batch of Encore FF345 Smoke and CO Detector Listening Modules were not compatible with Honeywell Alarm Systems. It now appears that this issue has been fixed, and new units should properly work with Honeywell Systems as intended.

Due to the original issue, FF345 units with a date code of 01/2020 are unable to enroll with Honeywell Alarm Systems. These units will work properly with 2GIG Alarm Panels, but they are incompatible with the Honeywell Systems that they are advertised to work with. These units may also be incompatible with the 345 MHz Qolsys IQ Panel 2 Plus, which should also support these units, but this has been neither tested nor confirmed. Additionally, FF345 units with date codes ranging from 02/2020 to 08/2020 are likely also affected, but we are unable to confirm this.

Starting with date code 09/2020, a fix was implemented to make these units once again compatible with Honeywell Alarm Systems. Any FF345 unit with a date code of 09/2020 or later should be able to enroll with compatible Honeywell Panels. We have tested units with the 09/2020 date code, and we found that they were able to enroll with Honeywell Lyric and Honeywell LYNX Touch Systems as intended. However, our testing revealed that using these sensors may result in an E380 Sensor Trouble Condition occurring. The trouble condition may appear after a Fire Alarm or CO Alarm has been cleared on the system. The alarm condition is cleared by disarming the system twice. Upon further investigation, we found that the trouble Condition may clear on its own after some time, or a user can get it to clear manually with a third system disarm. This shouldn't have a major impact on performance, but it is important to keep the issue in mind if you intend on using an FF345 device manufactured from 09/2020 onward with a Honeywell Security System.

Remember, FF345 units with a date code older than 01/2020 should have no issue working with Honeywell Security Systems. Units with a date code of 01/2020 are known to not work with Honeywell Systems, and any unit with a date code from 02/2020 to 08/2020 is believed to be impacted as well. Units with a date code of 09/2020 or newer should work with any compatible Honeywell System, but they may experience the E380 Sensor Trouble Condition after an associated Fire Alarm or CO Alarm has been cleared. To check the date code on an FF345 unit, please refer to this helpful FAQ. That guide will tell you everything you need to know about checking the manufacture date on your FF345 so that you can determine if the unit is affected by the aforementioned issue.

If you have any questions about the FF345, or if you are looking to set up monitoring service for fire and/or CO detection, please email us at support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

There have been ongoing reports that a recent batch of Encore FireFighter FF345 Smoke/CO Audio Takeover Modules are unable to interface with Honeywell Panels. We believe that this issue is temporary and that future batches will not have this problem. We apologize for any inconvenience.

If you aren't familiar with the FF345, it is a smoke detector and CO detector listening module that actively listens for the distinct sound of an activated smoke detector or carbon monoxide sensor. Any high-voltage or conventional smoke detector that produces the corresponding Temporal 3 sound, as well as any CO detector that produces the Temporal 4 sound, can be used with the FF345. By enrolling the FF345 with your system and installing it within six (6) inches of your existing smoke detector or CO sensor, you can indirectly "takeover" the existing unit and have it operate as a true life-safety sensor on your system.

Normally, the FF345 operates on the same 345 MHz wireless frequency as the Honeywell 5800 Sensors. This makes it compatible with the Honeywell Lyric, the Honeywell LYNX Touch Panels, any Honeywell VISTA Panel with an added wireless receiver, the 2GIG Panels, and the 345 MHz Qolsys IQ Panel 2 Plus. Recent reports have indicated that a new batch of FF345 sensors is not compatible with the aforementioned Honeywell Panels. We also believe that compatibility with the 345 MHz IQ Panel 2 Plus may be affected, though this has not been tested or confirmed. Our understanding is that these sensors will still work just fine with the 2GIG Panels, including the 2GIG GC2, 2GIG GC2e, 2GIG GC3, and 2GIG GC3e.

Alarm Grid is currently having conversations with the manufacturer and our suppliers to determine a solution to this problem. We understand that many of our customers rely on FF345 devices to takeover existing hardwired smoke detectors and CO detectors. This problem is of great concern to us, as we strive to provide our customers with a simple and effective solution for integrating life-safety sensors with their systems. We will provide further updates as we learn more.

When working with security systems, there are only certain types of smoke detectors that can directly integrate with an alarm panel. But many people overlook the fact that almost all high-voltage smoke detectors can still be integrated indirectly using smoke detector listening modules.

Smoke detector listening modules are wireless devices designed to actively listen for the Temporal 3 sound of an activated smoke detector. By law, life-safety smoke detectors must produce the Temporal 3 sound, which consists of three (3) consecutive tones, followed by a short pause, and then three (3) more tones with this pattern repeating continuously. Both high-voltage 110V smoke detectors and wireless battery powered smoke detectors will produce the same sound. This means that you can use wireless listening modules with both types.

All new construction is required to be outfitted with high-voltage smoke detectors. As a result, it's very likely that you already have these devices in your home or business. You should test these devices to make sure that they are working, and replace any devices that are non-functional. Then you can use a listening module to integrate the devices with your security system and your alarm monitoring service. If you have a network of interconnected hardwired smoke detectors, then you can use a single listening module to takeover the entire network!

Like all security and life-safety products, your smoke detector listening module will need to be tested regularly. Before doing any testing, you should put your system on test mode by either contacting your central station directly or by using the MyAlarms.com feature if you are an Alarm Grid monitored customer. Then activate the smoke detector's sounder by using its test button (if applicable) or by directing canned smoke into its vents. Make sure that your listening module detects the sound and triggers an alarm on your system. Remember that the listening module should be mounted within six (6) inches of the detector for best results.

We offer two (2) smoke detector listening modules on our website. The Interlogix SLX-AD-T3 is for 319.5 MHz systems, while the Encore FireFighter FF345 is for 345 MHz systems. Check and make sure you purchase the correct model that will successfully enroll with your wireless alarm panel. If you aren't sure which one to get, then you should contact us at support@alarmgrid.com, and we will be happy to help. Our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!