Alarm.com ADC-VC825 Posts

Alarm Grid is excited to offer the new Alarm.com ADC-SVR210 Stream Video Recorder! This new recorder offers local video storage, with a 1TB or 2TB hard drive. It seamlessly integrates with most existing Alarm.com cameras and boasts wide compatibility with ONVIF Profile S and VAPIX cameras.

The ADC-SVR210 Stream Video Recorder measures 7.7" W x 7.9" D x 5.5" H (14.5cm x 20cm x 13.9cm):

Alarm.com Stream Video Recorders (SVR) offer customers the option of recording video 24/7. Without an SVR, Alarm.com limits the number of clip uploads available to each video customer per month. This allows Alarm.com to ramp up their cloud storage capabilities in line with the number of current and expected active video accounts. Without clip limits, this would be more difficult to do.

Some video customers may need access to more clips, or extended video playback. There are expansion packs available for customers who exceed their monthly clip limit due to unusual or unforeseen circumstances. But for others, the need for more clips may be the rule, not the exception.

For those customers the ADC-SVR210 offers a tidy solution. With the ADC-SVR210 video is stored locally on the recorder's hard drive. The ADC-SVR210 is available with either a 1TB or a 2TB hard drive. A monitor can be connected directly to the SVR and video can be viewed from it at any time.

Not all cameras are compatible with the ADC-SVR210, but most are. Below is a list of the recommended Alarm.com wired ethernet cameras. Many of these support Power Over Ethernet (POE) and are part of the Alarm.com commercial camera lineup:

• VC727P
• VC827P
• VC847PF
• VC728PF
• VC838PF
• VC725
• VC726
• VC736
• VC825
• VC826
• VC836
• VDB755P
• VC729P

In addition, the following Indoor and Indoor/Outdoor WIFI cameras can be used with the ADC-SVR210. If a camera has no link, it indicates that it has been discontinued:

• ADC-V515
• ADC-V523/ADC-V523X
• ADC-V723/723X
• ADC-V724/724X
• ADC-V521IR
• ADC-V522IR
• ADC-V721W
• ADC-V722W

Unlike previous Alarm.com stream video recorders, the ADC-SVR210 can integrate with third-party cameras that support ONVIF Profile S or VAPIX. ONVIF Profile S is a standardized protocol designed for IP-based video systems. VAPIX is an API (Application Programming Interface) for Axis Communications' cameras. The VAPIX API allows Axis cameras to integrate with a wide range of products on different platforms.

ONVIF stands for Open Network Video Interface Forum. This is a security standard that ensures devices from different manufacturers can work together. They use profiles to categorize products. Each profile has a fixed set of features and specifications that every compatible device must adhere to. A device can support more than one profile. You can see the specifications for Profile S here.

Per the ONVIF website, "ONVIF is a leading and well-recognized industry forum whose mission is to provide and promote standardized interfaces for effective interoperability of IP-based physical security products." The forum includes many equipment manufacturers. Some member companies you may recognize include Axis Communications, Honeywell, HIKVision, Canon, Bosch, Intel, Johnson Controls, and more.

A Profile S device (camera) sends video information over an IP-based network. A Profile S Client, like the ADC-SVR210, can configure, request, and control video streaming over an IP network provided by Profile S devices. It is the ADC-SVR210 software that allows it to comply with ONVIF Profile S. This improved compatibility offers greater flexibility when choosing security cameras for your system.

Specifications For The ADC-SVR210:

• Recording Channels: Up to 8 cameras
• Video Input: 8 channels, 70 Mbps total
• Local Display Capabilities: Live view, recorded playback, clip export
• Local Display Output: 1 x HDMI
• Local Clip Export: Available (1 x USB 3.0 and 2 x USB 2.0)
• Internal Storage: (1) 3.5" HDD, SATA 6 Gb/s, (2TB total)
• Dimensions (WxDxH): 7.7 x 7.9 x 5.5" (14.5 x 20 x 13.9 cm)
• Operating Temperature: 32℉ - 104℉ (0℃ - +40℃)
• Compliance: FCC Class A, IC, CE Class B, UL Listed, NDAA
• Included Accessories: AC power adapter, Ethernet cable, QR card with code that links to this digital installation guide
• Requirements: Power: Standard Electrical Outlet ; Network: Ethernet connection to broadband internet
• PoE Power Adapter: 12V DC
• Max Weight: 2.55 lbs (1.16 kg) with 3.5", 2TB HDD installed

We have a quick post for you today, as we just wanted to tell you about the new "Restrict Camera Access by Login" feature for Alarm.com. With this feature, you can prevent certain users from accessing security camera footage. The feature is available to all ADC users with added cameras.

As you likely know by now, the deep lineup of Alarm.com Security Cameras is quite impressive. But what if you want to make it so that certain users are unable to view security camera footage through Alarm.com, while still being able to access the Alarm.com platform for other tasks, such as arming/disarming and controlling automation devices? That is now possible thanks to the "Restrict Camera Access by Login" feature! You can easily set up the feature through the Alarm.com website using a compatible web browser.

Once the feature has been set up, access to live and recorded camera footage will be restricted for any designated users. It is also possible to restrict access on a camera by camera basis, so that a user can view one or more cameras, while access for one or more other cameras is restricted. The feature can really come in handy in a number of different situations. For example, if you have children or teens in your household, and you want them to be able to arm/disarm from the Alarm.com Mobile App, but you don't want them to view the feed for the camera in the master bedroom, then this is a great option. Another scenario could be that you have employees with access to the Alarm.com account for your business, and you don't want them to view the camera in your private office.

To get started, visit the Alarm.com website, and log in to your customer account. Make sure you are using login credentials with Admin access for the Alarm.com account. Once you are logged in, select Users on the left-hand side. Then choose Manage Logins on the upper bar. Then press the blue "Add A Login" button in the bottom-right corner. You will then follow the steps to create a new login. This will include providing a valid email address, a login name, and setting the language preference. Then press the blue Save button in the bottom-right.

From there, you will be taken to the Manage Login Permissions page. Under "Permission", click the box for Limited Device Access. Make sure to check any boxes for functions that you want the new login to have access to. For example, by checking the box for Remote Arming and choosing the name of the system from the selectable box, you are giving the login the ability to arm/disarm the system from the Alarm.com Mobile App or website. To restrict camera access, do not check the box next to Video Cameras. Alternatively, if you only want to restrict access to certain cameras, then you can check the box next to Video Cameras, and only choose cameras from the dropdown menu that you want to allow the user to view.

Additionally, if you ever want to change the restrictions (i.e. add/remove camera access), then you can simply access the Manage Logins page on the Alarm.com website, click on the underlined login name for the user whose permissions you want to adjust, make the appropriate changes, and press Save in the bottom-right corner. Please note that this feature can only be applied to a single-system login. Group logins cannot be given access to video devices on a per-device basis.

It's nice to see Alarm.com adding a new feature like this. Sure, it's something relatively small, but it's a nice touch that can really come in handy. It's also cool how you can customize access so that certain cameras remain visible, but other cameras, perhaps ones in more private areas (e.g. Master Bedroom, personal offices, etc.), are restricted for access.

If you have any interest in the feature, then we encourage you to test it out. Then after trying it out, leave a comment down below sharing your experience. We would love to hear what you have to say about this new feature. The comments section down below is also a good place to ask any questions you might have.

Or if you have yet to get started with video surveillance from Alarm.com, then we would love to help you out. We offer Alarm.com Video Surveillance on our Platinum Level Plans (Self or Full) and our Video-Only Plan. Don't forget to check out our monitoring page for information on all our available plans. You can also send an email to support@alarmgrid.com to get the ball rolling on new monitoring service a bit more quickly. We check emails during our usual business hours of 9am to 8pm ET M-F. As always, we look forward to hearing from you soon!

Owners of the ADC-VC725 and the ADC-VC825 will want to be on the lookout for a new firmware version. Alarm.com recently announced that these two discontinued cameras will be getting a new firmware update very soon. Users can easily push down the update from the Alarm.com website.

While a firmware update certainly sounds exciting, we must admit that there isn't anything too revolutionary from this new update. The new firmware version is called V5.3.0OP.200214, and it is exclusively for the Alarm.com ADC-VC725 and ADC-VC825 Commercial Security Cameras. The update provides minor stability fixes that should make the cameras more reliable.

The easiest way to perform the update is to do so using the Alarm.com customer website. Access Alarm.com, and login using your credentials. Then choose Video > Settings > Select Camera > Video Device Info > Firmware Version. You should be able to update the firmware from that screen. Alarm Grid monitored customers may also contact us to have us perform the update for you.

Please note that this firmware update is still brand-new, so it may not be available when you go to perform the update. If that is the case, try checking again later, or contact us for assistance. The firmware update was very recently announced, so don't be alarmed if it doesn't show up on ADC quite yet. And remember that this new update only applies to the ADC-VC725 and ADC-VC825.

Both the Alarm.com ADC-VC725 and the ADC-VC825 have been discontinued, and they can no longer be purchased from our website. But we have plenty of other Alarm.com Security Cameras if you are looking to build an effective video surveillance network. Some great options for commercial users include the ADC-VC726, the ADC-VC826, and the ADC-VC836.

If you need help performing the firmware update, or if you want to learn more about Alarm.com Security Cameras, please email us at support@alarmgrid.com. We check incoming emails from 9am to 8pm ET M-F. We look forward to hearing from you soon!

Alarm.com users now have a new feature at their disposal, as a special full-screen two-camera mode has been added to the Live Video page on the Alarm.com customer website. By accessing your Alarm.com account through the website, you can take advantage of this all-new viewing experience.

As you can see from the picture above, we have already tested this new feature to great success. We tested the dual-camera full-screen viewing option using the Alarm.com ADC-V723 Outdoor Camera (the top picture) and the Alarm.com ADC-V522IR Indoor Camera (the bottom picture). Both of these Alarm.com Security Cameras support the robust and powerful Alarm.com Video Analytics package. Although we don't believe that ADC Video Analytics is a requirement for using full-screen two-camera mode, we still highly recommend getting ADC Cameras with Video Analytics support because its tremendous benefits.

The new two-camera mode allows both displayed cameras to be live-streamed in HD quality, without any sacrifice or compromise in terms of picture. This is the perfect feature if you are wanting to monitor two cameras in your home or business at the same time. Additionally, Alarm.com has retained its other viewing modes, including 2x2, 1+3, full-screen, and theater modes. And of course, you can still set a single camera to its own exclusive full-screen if desired. But it's nice to see Alarm.com giving its users additional viewing options.

Remember, you need to have an alarm monitoring plan with access to Alarm.com video services to take advantage of this new feature. Alarm Grid customers can choose between a Platinum Level Monitoring Plan (Self or Full) or our Video-Only Plan. If you have any questions about this feature, or if you want to learn more about our monitoring plans, please reach out to us by emailing support@alarmgrid.com. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! We have learned that Alarm.com has been pushing out automatic firmware updates for their security cameras. These updates are designed to make the cameras compatible with future enhancements that may be released at a later date. Alarm.com SVR Devices are also being updated.

According to Alarm.com, any non-doorbell camera or SVR device that is online with a strong connection will have the update pushed down automatically. Alarm.com states that 95% of all compatible cameras and accessories have already received the updates. Cameras that are offline or set up with a weak connection will not be able to receive the automatic update. Alarm.com says that they are still trying to get all compatible devices set up with the update.

In the near future, users may notice problems for any camera that has not yet received the update. Specifically, these cameras may stop showing the device name and timestamp on their on-screen displays. Additionally, any SVR devices that have not received the update may stop supporting video recording and video playback. These issues will persist until the device receives the update.

Users may also find that their cameras and/or accessories are displaying a trouble condition for out-of-date firmware. This trouble condition is to let any end users know that they should update the firmware for their cameras and/or accessories as soon as possible. Fortunately, these issues can be properly addressed by simply updating these devices to their latest firmware versions.

If you notice this trouble condition you can manually push down an update yourself by accessing your Alarm.com account through the website and choosing Video > Settings > Select Device > Video Device Info > Update Firmware. You may also contact us to have us push down the update for you. Remember that your camera will need to be online with adequate signal strength in order to receive the update. There is no charge for us to push down this update to your ADC devices.

If you have any questions about the new Alarm.com Firmware Update, or if you need us to push down an update for you, please email us at support@alarmgrid.com. Remember that our support hours are from 9am to 8pm ET M-F. We look forward to hearing from you and making sure that your Alarm.com devices are properly updated!

Hi DIYers! We are happy to announce that the Alarm Grid logo will now appear in the lower-left corner of downloaded Alarm.com video clips. This new feature applies to any Alarm Grid customer who uses Alarm.com Cameras for video surveillance. You should notice the logo effective immediately.

The Alarm Grid logo should appear in the bottom-left corner of any downloaded video clip from Alarm.com. This includes any video clip that you choose to share through email, text message or social media. Sharing the clip effectively downloads it. This will count towards your monthly limit of allowed clip downloads. The logo will be semi-transparent so that it is clearly visible, but does not obscure the video in any fashion.

We believe that this new addition will add a nice touch to Alarm.com video clips. It will also help to identify the source of the clip in the event that you ever need to present video evidence to the authorities. Other than this image, you should not notice any changes to your Alarm.com video clips or your Alarm.com service in general.

Please note that this image will not be present in the live video feed for Alarm.com Cameras. The logo will also not appear in clips you view directly from Alarm.com. It will only be present in downloaded video clips.

Below is an example of what the image should look like in a video clip:

If you do not have Alarm.com video surveillance included in your monitoring plan, you can check our monitoring page for more information. You will need a Platinum Plan to use Alarm.com Cameras. We also offer a standalone video surveillance plan if you want to use Alarm.com Security Cameras without regular monitoring service.

Please email us at support@alarmgrid.com if you have any questions about this new feature or the Alarm.com service in general. You may also call us at (888) 818-7728. Our regular office hours are 9am to 8pm EST M-F. We look forward to hearing from you.

Hi DIYers! Recently, we paired an Alarm.com Security Camera with our Alarm.com account so that we could try viewing it through a Qolsys IQ Panel 2 Plus Alarm System. We gotta say, we're extremely pleased with the crystal clear recording capabilities, and we're sure that you will be too!

Streaming video directly to the panel from Alarm.com is a feature available for both the standard Qolsys IQ Panel 2 and the Qolsys IQ Panel 2 Plus Systems. The system just needs to be running firmware version 2.2.1 or higher, and the user needs an alarm monitoring plan with video surveillance that is set up with Alarm.com. For Alarm Grid customers, these are our Platinum Level Plans.

Only select camera models are compatible with this feature. At the time of this writing, the following Alarm.com Security Cameras can be used with the IQ Panel 2 or IQ Panel 2 Plus for panel streaming:

• ADC-V521IR
• ADC-V522IR
• ADC-V622
• ADC-VDB101 or 102
• ADC-VDB105 or 106
• ADC-V722W (no audio)
• ADC-VC725 (no audio)
• ADC-VC726 (no audio)
• ADC-VC736 (no audio)
• ADC-VC825 (no audio)
• ADC-VC826 (no audio)
• ADC-VC836 (no audio)

Many of these cameras can support two-way audio as well. For our testing, we worked with the ADC-V522IR 1080P Indoor Security Camera. We were amazed with the quality of the video, both through Alarm.com and from the panel itself. The two-way audio functionality worked great as well.

If you don't believe it, just see for yourself. Here's a quick photo taken of our IQ Panel 2 System as it streams live video and audio. Yeah, our support room is a bit messy, but bear with us! The key point here is that the quality looks absolutely tremendous for an easy-to-use security camera. Just imagine putting one of these cameras in your home and streaming directly from Alarm.com and your IQ Panel 2 System!

We also took the opportunity to create some new FAQs to help users get started with this feature:

• How Do I Stream an Alarm.com Camera to My Qolsys IQ Panel 2?
• How Do I Use the 2-Way Voice Feature for My Alarm.com Camera on the Qolsys IQ Panel 2?

We have to give it to Qolsys for creating such a versatile alarm system with this outstanding feature. Now you can view your ADC Camera from Alarm.com when you're on the go, or from your alarm panel when you're at home!

You can get the Qolsys IQ Panel 2 or IQ Panel 2 Plus and many great Alarm.com Security Cameras from the Alarm Grid website. If you ever need any help deciding please reach out to us any time at support@alarmgrid.com. You can also call us during normal business hours, which are 9am to 8pm EST M-F. We look forward to hearing from you!

Update: When streaming cameras to the Qolsys IQ Panel 2 or Qolsys IQ Remote (keypad streaming introduced in FW Update 2.4.0), the stream will typically time out after three (3) minutes. At that point, the user may receive a "Video Device Not Responding" notification. They will need to refresh the screen to continue streaming. An Alarm.com Streaming Video Recorder (SVR) device can more reliably provide continuous local playback when connected with a stable network.