DSC TL880LEAT N Posts

DSC PowerSeries NEO users should be pleased to learn that a new firmware update is available for their system communicators. Firmware Upgrade Version 191a offers improvements for Over-The-Air (OTA) connectivity and stability improvements. It also corrects some minor issues that were present.

Firmware Upgrade Version 191a is applicable to both DSC PowerSeries NEO and DSC PowerSeries PRO Systems. For DSC PowerSeries NEO users, the firmware update is technically optional, but still recommended. In order to receive the update, you must have it pushed down manually to your alarm panel from the Alarm.com servers. Assuming that you have internet connectivity set up for your PowerSeries NEO Alarm System, you should not incur any fees as part of the updating process.

Alarm Grid monitored customers with PowerSeries NEO Security Systems can request the update by emailing support@alarmgrid.com. We will work on pushing the update down to your panel at our earliest convenience upon receiving your request. This is also a great email to use if you have any further questions about alarm systems, or if you are interested in starting new monitoring service with Alarm Grid. Remember that we are here to check your emails from 9am to 8pm ET M-F. We look forward to hearing from you!

Alarm.com has announced that Firmware Update 189G is now available for DSC PowerSeries NEO Dual-Path Communicators. Both the DSC TL880LEAT N AT&T & IP Dual-Path Communicator and the DSC TL880LTVZ N Verizon & IP Dual-Path Communicator can receive the new update from the Alarm.com servers.

Firmware Update 189G provides multiple stability fixes, and it resolves some issues that have been known to affect DSC PowerSeries NEO Communicators. It is recommended that anyone using a DSC PowerSeries NEO with a dual-path communicator for use with Alarm.com has the update pushed down to their system as soon as possible. Any DSC PowerSeries NEO System with a DSC TL880LEAT N or a DSC TL880LTVZ N can receive the update. This includes the DSC HS2016NK, the DSC HS2032NK, the DSC HS2064NK, and the DSC HS2128NK, which are all sold by Alarm Grid.

As is the case with any Alarm.com Firmware Update, there may be a small fee to push this update down to your panel. This fee is applicable if the update is forced to be sent across a cellular network. If you are monitored by Alarm Grid, then we will simply add the fee to your next monitoring bill. If your NEO System is properly configured for both IP and cellular, then the update should be sent across the internet, and no fee should be applied.

Remember that this update is for the Alarm.com Dual-Path NEO Communicators only. The update is not for the cell-only communicators. If you have either the DSC TL880LEAT or the DSC TL880LTVZ (the non-N models), then you do not need to request this update. If you have a DSC PowerSeries NEO System that is monitored by Alarm Grid and you aren't sure which communicator you have, then you can email us, and we will be happy to check.

If you are an Alarm Grid monitored customer with a DSC PowerSeries NEO System and one of the Alarm.com Dual-Path Communicators, please email us at support@alarmgrid.com to request the firmware update. Please make sure that your NEO System is powered on and connected with Alarm.com servers so that the update can be pushed down successfully. Our support team checks email from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! We know by now you are probably aware of the Alarm.com integration for Amazon Alexa. Today, we just wanted to remind you of the superb features and functions this integration offers and how it can make your life more convenient. Prepare to learn about the Alarm.com Alexa Skill!

It goes without saying that Amazon Alexa is one of the most popular smart home automation platforms available today. This is due in large part to its accessibility. An Alexa Hub is extremely easy to set up and use. And since so many people use Amazon Prime for ordering products online, they realize that adding a simple Alexa Hub in their homes makes sense.

There are many functions you can perform through Amazon Alexa voice commands if you have an Alarm.com Security System. You can have Alexa arm your system, check the current system status, perform entire smart scenes, and control individual Z-Wave smart home devices. Truly, the automation features offered from Alexa voice commands for Alarm.com are particularly exciting.

Alexa even allows you to set up special "Secure Commands" for Alarm.com, which include disarming your system, opening your garage door, and unlocking your Z-Wave door locks. These Secure Commands require you to provide a valid PIN code when speaking with Alexa. This way, you can be sure that it is you or someone you trust controlling your system through the hub!

To get started using Amazon Alexa with Alarm.com, you must first have access to the Alarm.com Platform. This will require having a system with a compatible Alarm.com Cellular Communicator. You will also need to get an alarm monitoring plan that includes access to Alarm.com. Two of the best plans to choose from are the Alarm Grid Gold Plan and the Alarm Grid Platinum Plan. You can learn more about these plans, plus all our other monitoring plans, on our alarm monitoring page.

Once your system is activated for monitoring service, and you have successfully created your Alarm.com account, you can then enable the Alarm.com Alexa Skill. Simply search for Alarm.com in the Skills & Games section of the Alexa App, and locate the Alarm.com Skill. You will need to provide your Alarm.com account information when you go to enable the skill. This will allow Alexa to communicate with your Alarm.com account.

You can then try controlling your system and paired smart home devices through Alexa voice commands! Remember that commands for use with your system will lead in with "Alexa, tell Alarm.com to..." As long as you remember that, you will have no shortage of exciting and convenient voice commands that you can use with Amazon Alexa and Alarm.com!

If you have any questions, then remember that the Alarm Grid Support Team is happy to help! We will answer any questions you have about the Alarm.com Alexa Integration or about the Alarm.com platform or our monitoring services in general. The best way to contact us if you have questions is to email support@alarmgrid.com. Remember that our support hours are from 9am to 8pm ET. We look forward to hearing from you!