Honeywell L5210 Posts

Hi DIYers! We are happy to announce that the Honeywell LYNX Touch Updater Tool is now available for purchase on our website. This easy-to-use module allows users to conveniently update the firmware for any Honeywell L5210 or L7000 and get it running on the latest software version.

As you may recall, LTE Communicators for the L5210 and L7000 were released last year. There is the LTE-L57A for the AT&T LTE Network and the LTE-57V for the Verizon LTE Network. But these systems require a minimum firmware version to support these modules. The LTE-L57A requires firmware version 9.00.209 or higher, while the LTE-L57V requires firmware version 9.00.201 or higher. Any newly manufactured L5210 or L7000 will already be running a high enough firmware version. However, older L5210 and L7000 Systems may require a firmware update.

It used to be possible to push down an over-the-air (OTA) firmware update to an L5210 or L7000. However, this is no longer the case. All firmware updates for these two systems must be applied using the Honeywell LYNX Touch Updater Tool, officially known as the Honeywell LYNXTOUCH-MSD. This tool allows users to update the firmware for their L5210 or L7000 System at their own leisure. It will also come in handy if Resideo decides to release any future firmware updates for these systems at some point.

Alarm Grid has already released an FAQ to help you use this new device to upgrade your L5210 or L7000 System. We also invite you to check out the Installation Guide for the module for even more information. Remember, you will want to get your LYNX Touch System connected with an LTE network sooner rather than later. The 3G sunset is rapidly approaching, and LTE connectivity will allow you to greatly extend your system's lifespan!

If you are an Alarm Grid monitored customer with any questions about the Honeywell LYNXTOUCH-MSD Updater Tool, or if you would like to know why upgrading to LTE is important, we encourage you to reach out to us. You may email us at support@alarmgrid.com or call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you and answering any questions you might have!

Update: As of October 2019, the LYNXTOUCH-MSD Updater Tool can also be used with an L5200 Panel. See this blog post for more information.

Hi DIYers! Today, we're taking a closer look at the Qolsys IQ Siren. Specifically, we want to go into the details of how it is used when paired with a Honeywell Alarm System. As you may know, the IQ Siren is a Z-Wave device that pairs with most Z-Wave controllers, including Honeywell Panels.

What's interesting is that the Qolsys IQ Siren learns-in with Honeywell Alarm Systems not as a Z-Wave siren, but as a Z-Wave light switch. This is not the case with the Qolsys IQ Panel 2, which immediately recognizes the IQ Siren for what it is - a siren. This way, the siren automatically activates during audible alarm events, with no special automation functions required. The 2GIG GC2 and 2GIG GC3 Alarm Systems also properly recognize the IQ Siren as a siren. We even wrote an FAQ and shot a video about this.

But since Honeywell Systems view the Qolsys IQ Siren as a light switch and not a siren, things become a little bit tricky. After all, you want the siren to operate like a siren, not a light switch! Fortunately, there's a way around this problem. That is using Total Connect 2.0 to create smart scenes. These scenes will tell the siren to activate when the Honeywell System experiences an audible alarm event, and also to stop sounding when the system is disarmed and the alarm is cleared. How's that for a creative solution?

It might take a little bit of extra work to get the Qolsys IQ Siren working on a Honeywell Security Panel, but it really is worth it. This is a 105 dB siren with a built-in strobe light to provide a visual indication of an alarm. For a sound comparison, 105 dB is about as loud as a table saw. It blows the 85 dB sounder built into the Lyric and LYNX Touch Systems out of the water. It's much easier to install than a hardwired siren, and it is extremely versatile overall. This makes the IQ Siren a winning option for many DIY users.

The Qolsys IQ Siren is great for any Honeywell System with a Z-Wave controller. Remember, the Lyric already includes a built-in Z-Wave controller, while the other panels need to have one added separately. The LYNX Touch Systems need a Honeywell L5100-ZWAVE Card, while the VISTA Panels need either a Honeywell VAM or a Honeywell Tuxedo Touch Keypad. It is also helpful to have access to Total Connect 2.0. If your monitoring plan does not include TC2, now is a great time to get started!

Please note that while you can create the necessary scenes from the panel and not from TC2 (with the exception of the Lyric system) we find that using TC2 is the easiest option. You can use the TC2 website or the mobile app on Android and iOS devices. We like using the website to create scenes. But if you prefer the mobile app, that's okay too!

Once you have paired the IQ Siren and logged into your TC2 account, it's time to create the scenes! Most users will want three scenes. These are:

• A scene to activate the siren during a burglary alarm
• A scene to activate the siren during a fire alarm
• A scene to deactivate the siren during a panel disarm

For our example, we will be creating a scene for the fire alarm. The other scenes will follow a similar process. Start by navigating to the Scenes Menu. Then choose Add Scene. You will then name your scene:

Then you will include the IQ Siren into the scene. It will be listed under "Others". Since we are setting it to activate during an alarm, we will set the device to On for this scene. But if you wanted to have the siren stop sounding when an alarm is cleared, then it would be set to Off.

Next, you will set when the scene should run. Since it is being controlled by either a system alarm or a system disarm, you will choose "Triggered by another device". Then choose the appropriate function.

Finally, save your scene!

And that's it! Remember, you must do this for each individual scenario (burglary alarm, fire alarm, and to turn off upon disarm) if you want the IQ Siren to provide complete functionality. Alarm Grid monitored customers can always get further assistance by emailing support@alarmgrid.com. You can also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. If you aren't already monitored with Alarm Grid, make sure to press the orange Alarm Monitoring button at the top of this page. We look forward to working with you!

UPDATE: The information presented below is outdated. The L5200 can now be updated using the LYNXTOUCH-MSD Firmware Updater Tool. Please read this blog for more information.

Alarm Grid has recently learned that the Honeywell 3GL, the longtime cellular communicator for the LYNX Touch Panels, has officially been discontinued. This leaves the Honeywell L5200 with no available cellular communicator. However, the newer LYNX Touch Systems still have cellular options.

The Honeywell 3GL was a cellular communicator that connected with the AT&T 3G Network. It was previously sold as the Honeywell 4GL. But Honeywell smartly changed the name, as it misled many people into believing it was a 4G communicator. The 3GL was compatible with the L5200, L5210 and L7000 Alarm Systems.

As for the L5210 and L7000, there are still cellular communicators available, specifically the LTE-L57A and LTE-L57V. Please note that the L5210 and L7000 must be running Firmware Version 9.00.209 or higher to support LTE-L57A, and Firmware Version 9.00.201 to support the LTE-L57V. More information on this is available here.

With the discontinuation of this module, the Honeywell L5200 now has no available cellular communicator option. Users of the L5200 who want to receive cellular monitoring should strongly consider upgrading to a newer system, such as a Honeywell Lyric Controller. This is Honeywell's newest wireless security system, and it has multiple cellular options available.

Please note that this news does not affect L5200 Systems that are already using an active 3GL Communicator. Any communicator that has already been activated will continue to function as normal. Additionally, if a user is able to find an existing 3GL or GSMVLP5-4G from somewhere else, then we can still activate it for cellular monitoring service with their L5200 System.

One alternative option for L5200 users without a cellular communicator is to go the WIFI-route instead. The system will support the L5100-WIFI module, which will allow the system to connect with a local WIFI network. Although WIFI is not as reliable as cellular service, it can be a good option if a user simply does not want to upgrade their panel. This is also a great option for Honeywell L5100 users, as that system also has no cellular radio in current production.

Finally, the ILP5 is still available for purchase, and it provides hardwired ethernet capabilities for any LYNX Touch Panel. But please note that a LYNX Touch cannot support both the ILP5 and a cellular communicator since they use the same port. Once a Honeywell LYNX Touch System is using IP or cellular communication, it will be capable of being used with the Total Connect 2.0 service.

The following table outlines all of the communicators available for the Honeywell LYNX Touch Systems and their compatibilities with each of these panels:

If you have any question about this news, please do not hesitate to reach out to us for further assistance. You may email us at support@alarmgrid.com, or you may call us at 888-818-7728 from 9am to 8pm EST M-F. We look forward to hearing from you.

With the recent release of the LTE-L57V for the L5210 and L7000 Systems, there is now a viable LTE cellular communication module available for all of the most popular Honeywell Alarm Control Panels. Whether you own a Lyric, LYNX Touch or VISTA panel, there is an LTE communicator for you!

The current LTE options are as follows:

• Honeywell Lyric Controller: LyricLTE-A supports AT&T LTE
• Honeywell L5210 and L7000 (Firmware 9+): LTE-L57V supports Verizon LTE
• Honeywell VISTA Systems: LTE-XV supports Verizon LTE

Please note that for the Honeywell VISTA 21iP, there is currently no "snap-on" LTE module like that of the AT&T 3G/4G based VISTA-GSM4G. In order to use the Honeywell LTE-XV communicator with the VISTA 21iP, the "internal communications" jumper on the board must be set to the bottom two pins. Make sure to power the system completely down before making this adjustment. The communicator must then be installed as an external radio-like wiring on a VISTA-20P. By adjusting the jumper in this way, the integrated ethernet port for the VISTA 21iP will be disabled. However, this is not a huge concern. LTE cellular connectivity is extremely reliable, and it provides communication speeds that are comparable to that of IP. So even though IP connectivity will no longer be accessible, it is a worthwhile sacrifice to obtain LTE service over older cellular technologies like 3G and CDMA. Remember, LTE service is widely recognized as being the single best communication path available for modern alarm systems.

By releasing these new communicators, Honeywell has made it very clear that LTE cellular communication is the way of the future. This news is also important for users of the Verizon CDMA Network. AlarmNet (Honeywell's cloud server) has stated that new CDMA activations will no longer be permitted after June 1, 2018. This includes cancelling an existing CDMA account and then trying to reactivate it later. Anyone hoping to use CDMA with their Honeywell System must get the communicator active before it's too late. Verizon has promised that CDMA support for existing equipment will remain active until their CDMA network is shutdown. After that, the communicator will need to be upgraded.

All of the current LTE communicators for Honeywell Systems are available for purchase on the Alarm Grid website. We'll be sure to keep you updated with any news regarding additional Honeywell LTE communicators that are released in the future. We do not have any exact timelines for the release of a Verizon LTE module for the Lyric, nor AT&T LTE for the Lynx Touch and VISTA panels. If you have any other questions, feel free to reach out to our support team at support@alarmgrid.com.

LTE cellular communication for the Honeywell LYNX Touch L5210 and L7000 systems is now available! The Honeywell LTE-L57V will provide these systems with ultra fast and reliable cellular service from the Verizon LTE network. The new module is easy to install, and it will ensure that these compatible systems receive cellular connectivity well into the distant future. Overall, we strongly recommend this module for any Honeywell L5210 or L7000.

Alarm Grid has long-touted the benefits of cellular communication. It sends out signals very quickly, and it is the single most reliable way to ensure that a Honeywell security system always remains connected to the AlarmNet server. LTE service represents the forefront in cellular technology, and the Verizon LTE network is one of the finest.

The Honeywell LTE-L57V provides the L5210 and L7000 systems with a way of connecting to the Verizon LTE network so that they can receive active cellular monitoring. This makes the LTE-L57V the prime option for anyone looking to "future-proof" their L5210 or L7000. Unlike the 3G and CDMA cellular networks, the LTE network should be in service well into the distant future, thereby providing a longer lifespan of the cellular alarm system.

In order to use the LTE-L57V, firmware revision 9.00.201 or higher is required. Any newly purchased L5210 or L7000 should already have the latest firmware update out of the box. Thankfully, existing L5210 and L7000 panels can be updated using the LYNXTOUCH-MSD Firmware Updater Tool.

The LTE-L57V is available for purchase now on the Alarm Grid website! Additionally, we will soon be updating our L5210 and L7000 bundled kits to include this module as well. At the present time, we have not heard anything about a possible AT&T LTE module for the LYNX Touch Systems. However, we will be sure to keep you posted and let you know if any information is available.

Update: The AT&T LTE Version is also available! It is called the Honeywell LTE-L57A. The LYNX Touch Panel must be running firmware revision 9.00.209 or higher to support the module.

Another Update: The L5200 can also be updated using the LYNXTOUCH-MSD Firmware Updater Tool. This will allow an L5200 System to use either the LTE-L57A or the LTE-L57V. More information is available here.

Alarm Grid is happy to announce that the Total Connect 2.0 Alexa Skill has finally been released. This makes it possible to use an Amazon Alexa device to control a Honeywell Alarm System. Users can check the status of their alarm system and arm their panel using simple voice commands.

The TC2 Skill is compatible with any Honeywell Lyric Controller, Lynx Touch or VISTA Panel that uses the Total Connect 2.0 service. This service is included with all of our no-contract monitoring plans, other than our basic bronze plan.

At this time, the following voice commands are compatible with the Total Connect 2.0 Alexa Skill:

“Alexa, ask Honeywell, What is the status of my security system?”
“Alexa, ask Honeywell, Is my security system armed?”
“Alexa, tell Honeywell to Arm”
“Alexa, tell Honeywell to Arm Away”
“Alexa, tell Honeywell to Arm Stay”

After providing the command, a message will be sent from your Alexa device to your Total Connect account. Your Total Connect account will then forward the command to your Honeywell System so that the action can be performed. This is a quick and easy way to control your system without having to get up or log-in to your Total Connect account.

Please note that you will not be able to use Alexa to disarm your system. This must still be done directly at the panel or through the Total Connect 2.0 Mobile App. Another important consideration is that the TC2 Alexa Skill cannot be used to control home automation devices at this time. However, we expect this to change in the future.

To get started using the Total Connect 2.0 Alexa Skill, simply find the Total Connect 2.0 Skill using the Alexa App on your Android or iOS device. Enable the skill, and follow the prompts on the screen to get started. After completing the setup process, your Honeywell Alarm System will be integrated with your Alexa device.

If you have any questions about the Total Connect 2.0 Alexa Skill, please contact us online via chat or over the phone at 888-818-7728 during normal business hours (9am to 8pm EST).

With Total connect 2.0's December update, Honeywell continues to take both end-user and dealer feedback seriously to improve the platform. In this release, there are improvements in loading speed, multiple changes to the way panel and Total Connect users are handled, as well as the reintroduction of the Night Stay Arming option in both Lyric and Lynx panels, and the addition of Custom Arming in the Lyric panels.

Here's the splash screen for the December update. It outlines all the updates and improvements included with this release. This screen will come up when you first log in to the website after the update, but you can always access it from the About Screen in TC2 by following the "What's New in this app" link. This is also where you can provide feedback directly to Honeywell regarding the page.

The user administration section is now more streamlined, allowing you to view current or all location's users, as well as add users to any or all locations, for multi-location accounts, from a single screen. The process of adding a user is now menu driven, making it much simpler

In the security screen, on Lyric and Lynx Touch panels, you now have the option to Arm Night Stay, if there are any interior zones on your system programmed with Night Stay enabled. On Lyric panels, you also have the option to choose Arm custom. When you do, you'll be presented with a screen showing all available zones. Any zones you select with a check mark will automatically be bypassed, with the rest being armed.
You can choose whether or not you want the system to provide you with an Entry Delay, once armed. The panel will always provide an Exit Delay. Keep in mind that even though you may be bypassing all motion detectors, the panel considers this an "Away" arming, and will sound the Exit Delay beeps, if enabled. The panel does know the difference between arming via Total Connect 2.0, and arming via the keypad, so Auto Stay arming logic will not apply in this situation, as it would if you custom armed through the Lyric panel itself.

Notification edits are now much easier to perform, and can be done directly from the Notification List page. You can still toggle a notification on or off quickly and easily, but you can also add a new notification Group from a drop down menu, and you can click on the name of the Notification Event to access an Edit screen, where you can change the name of the notification, shown as the subject of the notification message when it's received, add additional groups, then set those groups to also receive this notification, and so on. The Save option will only be available if information is changed on this screen.

I'm glad to see Honeywell is taking input from both dealers and end-users seriously, and I look forward to seeing more improvements in the future. What do you think about the new features and improvements to Total Connect 2.0? What other changes would you like to see? Let us know in the comments section!

With heavy hearts, we are sorry to announce that the Total Connect 2.0 service, powered by Honeywell, no longer supports the slide show feature.

While most Total Connect 2.0 users probably never even knew this feature existed, it was a pretty cool option for turning a LYNX Touch security system (models L5100, L5200, L5210 and L7000) into a digital picture frame.

From the TC2 Locations module, you could edit the house icon and click on the 'Edit Slide Show' button to upload images to your account from your computer. Honeywell's servers then download to the LYNX Touch system associated with that TC2 account/location (as long as the system had an ILP5 or L5100-WIFI internet communicator installed and online). Once the images were downloaded to the system, you could use the master programming mode (Security > More > Tools > enter Master Code) to go to the Slide Show option and setup your images to display on the panel's touchscreen when the system was sitting idle.

Honeywell indicated that the feature was removed due to "cyber security concerns" and while you can no longer use your LYNX Touch system as a digital picture frame, the new Lyric Controller does still offer the Slide Show feature. You just have to use a USB stick to load the images to the Lyric locally as the feature has been removed from Total Connect 2.0 on all systems. We have an FAQ on how to use the slide show feature on a Lyric system online at https://www.alarmgrid.com/faq/how-does-slide-show-... and if you have a LYNX Touch system now that was using this feature and want to discuss upgrading to a Lyric, we'd be happy to help. You can email us at support@alarmgrid.com or call us M-F 9-9 EST at 888-818-7728.

AT&T has been announcing a deprecation of the 2G radios for a number of years. At midnight January 1, 2017, the network was turned off.

If you're one of the many Americans who has a 2G alarm system, and you've been caught flatfooted for one reason or another, Alarm Grid is here to help. For those who upgrade their 2G radio programmed to a different company's service to a new radio, Alarm Grid will provide 2 months of free monitoring.

If you have a bf error showing on your panel or a Check 103 error, we have some great FAQs explaining what you need to do to fix the error. Additionally, below, you will find a guide explaining how to go about fixing the problems. Generally you will need to replace your radio - a move that is dependent on the type of system you have. The following alert is on our FAQs pertaining to this issue, and will walk you through what you need to do to upgrade.

We strive to have some of the best pricing on the internet for security products. When prices are reduced for us, we do our best to quickly pass off those savings to anyone who has made a purchase here.

In the last week, we have reduced the prices on over 100 items an average of 6%. Our Lyric kits have all seen price reductions between 6% and 19%.

Below is the list of all items whose price has been reduced. We hope you enjoy the savings!