Qolsys IQ Panel 2 AT&T LTE Posts

In working with our customers, Alarm Grid has seen some issues when adding a new IQ Remote. When the IQ Remote pairs to an IQ Panel 2 or IQ Panel 2+, it automatically downloads an update, which is normal. The issue arises when the patch it receives from the panel is from an older firmware version.

The IQ Remote is a great addition to any Qolsys system. It provides a similar user experience to the main alarm panel. The IQ Remote can be conveniently placed around the home to provide additional access and control for your alarm system. The IQ2 will support up to three (3) IQ Remotes.

Upon initial power-up, the remote will request to connect to WIFI. You must add it to the same network that the IQ2 is using. Next, you will need to pair the two devices.

The IQ Remote requires firmware revision 2.1.0 or higher on the IQ2 control panel. Failure to update the firmware to 2.1.0+ on the IQ2 before pairing the IQ remote with the panel will damage the keypad and require that it be replaced.

Reports have indicated that when setting up a new keypad the IQ Remote first must be connected to WIFI. Next, it will automatically get a firmware patch from the IQ Panel 2. If the IQ2 firmware has not been updated to the latest version, the patch that is sent to the IQ Remote will be older than what it already has. This seems to put the IQ Remote into an unrecoverable state.

According to reports, the IQ Remote will reboot, then tell you that it is turning on WIFI. This never happens. If you attempt to hit pair, it will indicate that you must first connect to WIFI. Unfortunately, there is no way to turn it on manually at this point. Even a factory reset, in our experience, did not allow the IQ Remote to provide an option to connect to WIFI.

Qolsys has indicated that this is a firmware issue, but is not able to tell us which firmware or why it is a recent development concerning the new IQ Remotes. Only that it occurs when the firmware on the remote from the factory is newer than the firmware provided by the IQ Panel 2/2+ upon initial setup. We post the IQ Panel 2+ firmware so that it is available to anyone who may need it, regardless of their monitoring situation.

In each of our cases, nothing would ever allow the IQ Remote to reconnect to WIFI once this problem occurred. Even updating the IQ2 made no difference. The only resolution we found was to replace the IQ Remote and ensure the IQ2 was fully updated before adding another new IQ Remote.

We have not seen this issue with an IQ Panel 4, nor have we attempted to test it (for obvious reasons). We would still recommend a firmware update, if available, before adding an IQ Remote to the IQ Panel 4. If you have encountered this issue, particularly if you have found any other resolution, please comment below. If we get any new information, we will update this blog.

Alarm.com announced via their Release Notes for the week of 10/24/22 that they will be hosting a firmware update for the Qolsys IQ Panel 2/2Plus panels. This firmware gives a programmer the option to set the panel to report to the monitoring station if the panel is manually powered down.

In addition to this added capability, there will be various fixes implemented. This includes an issue where the panel would sometimes report a false AC Failure trouble condition in error, and also an issue with controlling garage door openers from the panel touchscreen.

There could be more in this firmware upgrade, but Qolsys hasn't yet posted the full Release Notes for it. Nor have they posted the software itself, for those who have a panel that is not connected to WIFI. Once they do, we will update our Qolsys IQ Panel 2 Plus Firmware Updates page.

There have been instances in the past where a firmware patch is never posted to the Qolsys site. This usually only happens if there is some prerequisite that must be verified in the panel before the firmware is applied, and Qolsys deems it necessary to have the Alarm.com server verify this prerequisite prior to downloading the new firmware. If a situation like that arises with this software, we'll let you know.

If the panel has WIFI, then your alarm dealer can simply send the firmware to the panel over-the-air (OTA). You can also request the firmware update manually through the panel touchscreen. The only subscribers who may have an issue are those whose panel cannot connect to WIFI. Qolsys and Alarm.com prevent the Qolsys panels from updating their firmware OTA if there is no WIFI connection at the panel. In other words, the firmware file can't be sent using cellular data.

If you have a Qolsys IQ Panel 2/2 Plus panel and it doesn't have a connection to WIFI, you may still be able to update it OTA. If you have a cellular hotspot, either a stand-alone or by using your cellular phone, you can allow the Qolsys panel to join the hotspot, then request the update OTA while it is connected. Technically, this uses cellular data, but it's the phone or hotspot's cellular data. This tricks the panel and the Alarm.com server into thinking the panel is connected via WIFI.

If the above suggestion is not an option, then check back on our Qolsys IQ Panel 2 Plus Firmware Updates page. If this firmware is made available by Qolsys for SD Card updates to the panel, we will host it on our site.

Alarm Grid announced in December that some Qolsys Panels, namely older IQ 2 and 2 Plus panels with AT&T LTE communicators, require a firmware update before the AT&T 3G Sunset this month. Alarm.com has been pushing those updates, but some panels still need the update, and time is running out.

As noted in December, Alarm.com has been automatically pushing the firmware update to those panels that need it. However, in order to get an update Over-the-Air (OTA) a Qolsys panel MUST have a connection to WIFI. That means if you have an older Qolsys IQ Panel 2 or IQ Panel 2 Plus with an AT&T LTE communicator built in, and your panel doesn't have a connection to WIFI, you may need to get a WIFI connection. At least long enough for the firmware update to come through. If you don't, and if your panel is one of the ones that requires this update, it will stop communicating via AT&T LTE Cellular soon after February 22, 2022.

AT&T doesn't have one big switch that they can turn off and then, "Voila, 3G is no more!" So, just because your system is still able to communicate on February 23, that doesn't necessarily mean that your panel doesn't require the firmware update. In addition, some panels will only need an update to the cellular firmware while other panels will need a panel firmware update first, followed by the cellular update. For this reason, it is best to connect your panel to WIFI and allow the Alarm.com server to connect and determine which updates, if any, need to be applied.

In order to make it as easy as possible to get a panel connected to WIFI, Alarm.com has made it possible to connect the panel to WIFI remotely using the Alarm.com customer app. To use the app to connect the panel to WIFI, follow these steps:

1. Log into the app, completing any 2-factor authentication that may be necessary.
2. Go to the 'Security System' card.
   
   
   
3. Tap the Gear icon in the upper right.
   
   
   
4. Select 'Panel WIFI'.
   
   
5. From this point, there are two options:
   • If the network to be used is already connected to another device on the account, such as a video camera, it will display under a prompt for 'Access Ready Networks'. Since that device already has the network credentials, the panel can use those same credentials to connect to the same network.
   • If the WIFI network is not already connected to another device, then you should see a prompt that says 'Additional networks available to your panel'. Select the network, and then enter the proper password where indicated.
     
     
     
     
6. Once the WIFI network is selected, and the password has been entered, if applicable, press 'Connect'.
   
   
7. If you don't see your network, press 'Rescan' or tap, 'Don't see your network?', then follow the provided steps to add the device to the network manually.

If your panel simply doesn't have an option to connect to traditional WIFI, then you may need to briefly use your cell phone as a wireless hotspot, and contact your alarm dealer to ask them to manually push the update to your panel while you're onsite. Alternatively, you can visit our Qolsys IQ Panel 2 Plus Firmware Update Page and download the update files to an SD Card, then follow the instructions listed on the page for updating via SD Card.

Qolsys IQ Panel 2 equipment that uses an AT&T LTE Cellular Communicator requires a firmware update prior to the AT&T 3G sunset date of 02/22/22. Without this update, these devices will lose their connection to the cellular network. The update can be performed over WIFI, or by using an SD Card

If a WIFI signal is available in the location where the Qolsys IQ Panel 2 is installed, but the panel is not currently connected to it, there are a few different ways to connect:

1. Locally: The connection can be made at the panel using the touchscreen. Instructions for connecting to WIFI locally can be found here.
2. By dealer remotely: Alarm.com dealers, like Alarm Grid, can use the Partner Portal to connect the panel to WIFI. This is found on the Partner Portal website under the Signaling/Broadband Settings.
3. By user remotely: Starting on 12/13/21, Alarm.com is enabling a tool that allows an end-user to connect the panel to WIFI through the Customer Alarm.com App or Alarm.com Website.

In order for the customer to connect their panel to WIFI using the customer app they will click on: Menu > Manage Devices > Select the 3-dots icon next to the panel's name > Select Device Settings > Select Panel WIFI. From there the user can either choose an existing camera to copy that device's WIFI settings, or select the SSID and complete the authentication process. Once the connection to WIFI is made, the communication path will be changed from Cell-only to Dual-Path. This may be useful for panels installed in locations where the building is not always occupied.

Starting on Monday, January 10, 2022 Alarm.com will begin to automatically deploy the firmware update to any WIFI connected panel that has not already received it. The automatic update process will proceed through the queue of needy panels 7 days per week during daytime hours (8am - 8pm panel time). As part of the update, a system reboot will occur.

In some cases, the panel's firmware may require an update before the cellular firmware update can be implemented. Panels that are on version 2.3.0 or lower must update to a minimum of 2.3.1 or higher. Panel firmware updates on panels that have a WIFI connection can also be performed locally from the panel with a Patch Tag, or can be done remotely via Alarm.com's Partner Portal. Once the panel's firmware is on a compatible version (see the link in the paragraph below) the cellular firmware can be installed using the patch tag: ATT3GSunset

For panels that have no WIFI connection available, the Qolsys IQ Panel 2 can be updated locally using a Micro SD Card. The upgrade files, as well as instructions on how to perform the local upgrade are available on Alarm Grid's Qolsys IQ Panel 2 Plus Firmware Update page. Eventually, Qolsys will also make the cellular firmware update patch available for download and install via Micro SD. Once they do, we will also host it on our site. As of 12/10/21, it is not yet available.

This issue only affects AT&T LTE Cellular units. Verizon units are not affected. This issue is occurring because early Qolsys AT&T units used a provisional VoLTE Firmware Version. This later changed when VoLTE was fully released. Since the difference between the provisional firmware and the released version didn't affect a panel's ability to communicate via cellular, no action was required before. If you are unsure whether your panel requires the update or not, contact your alarm dealer. They will be able to verify this information for you, as this information is only available when checked through the Partner Portal Website, and is not available from the Alarm.com Customer App or Website. Read the full Qolsys Technical Service Bulletin here.

Hi DIYers! We have received news that Qolsys has made the latest firmware version for the IQ Panel 2 available through downloader rather than having to apply a patch tag. The company has also refined the facial recognition feature on the IQ Panel 2 to work more effectively than before.

As you may remember, we talked about the facial recognition feature last month. We found that it worked fairly well at the time, but we're happy to hear that Qolsys has been continuing to improve the feature. Users should now find that the panel camera now recognizes suspicious faces more accurately. Once a user has properly calibrated the feature, they can receive alerts regarding any suspicious activity via text and/or email. We recommend reading our previous blog for more information about the feature and how to get started.

If you haven't already updated your IQ Panel 2 System, now is a great time to do so. Start from the main screen of the panel. Then press the small grey bar at the top. Choose Settings, followed by Advanced Settings. Then provide the system's Installer Code, which is 1111 by default. Select Upgrade Software, and then Upgrade Using Network. Then complete the on-screen instructions to perform the upgrade. Please note, your IQ Panel 2 System must be connected with a local WIFI network for the upgrade to go through successfully.

Remember, you need at least 10 saved faces before the facial recognition feature goes into effect. And the more faces you have, the more accurate the software will be. We recommend the strategy of repeatedly arming and disarming to continuously take photos until you have enough images. The images you take might not appear on Alarm.com right away. You may need to logout and then log back in before the images will appear. But if you're like us, you will soon have a surplus of images!

Then we had a different person disarm using that same code. Sure enough, we received a notification in our email!. The IQ Panel 2 was able to distinguish between the approved saved images and the different individual.

Remember, you must enable the feature in two different areas on Alarm.com. You must provide contact information in the Users tab and configure the feature:

And you must set the same recipient in Unexpected Activity within the Notifications tab:

We hope that you will enjoy using this new feature on your IQ Panel 2. Remember, you need a monitoring plan if you want to use this feature and Alarm.com. You can sign-up for monitoring by clicking the orange Alarm Monitoring button in the upper-left corner of this page. Please email support@alarmgrid.com if you have any questions.

Note: Due to privacy concerns, this feature is currently available for users in the 50 US States. We are hopeful that this feature will be made available to users in Puerto Rico and Canada in the future.

Hi DIYers! We have learned that Alarm.com has rolled out the facial recognition feature for the Qolsys IQ Panel 2. This feature notifies a user if an unrecognized face disarms the system using a valid code. The user can receive these unexpected activity alerts via text and/or email.

This is the first time we have seen a home security system using facial recognition technology. Although the feature is still in its early stages, we believe it will be very useful in helping end users remain safe and secure. Facial recognition will work with both the standard IQ Panel 2 and the IQ Panel 2 Plus, as long as the system is connected with a local WIFI network and running at least Firmware Version 2.3.0 or higher. More about this Firmware Update is available here.

In order to use this feature, you must enable the Capture Panel Camera Disarm Images from within the IQ Panel 2 settings. To do this start from the main screen of the system, and press the small grey bar at the top. Choose Settings > Advanced Settings > Installer Code (default 1111) > Installation > Camera Settings. Then make sure the Disarm Photos option is enabled. Press the picture of the house at the bottom of the screen to return to the home screen when finished.

The setting will also need to be enabled and configured through Alarm.com. If you don't already have a monitoring plan with access to Alarm.com, you can check out our alarm monitoring page for more information. If necessary, check with your alarm monitoring company to make sure that the Unexpected Activity Alerts feature and the Images - Plus feature are both enabled. At this time, only customers in the United States can use this feature.

Each user should have their own access code for the system. This is necessary for the facial recognition feature to work properly. If you need to create a new user, you can login to Alarm.com through the website. Click the Users tab on the left, and then choose Add New User. Then follow the steps to add a new user to the system. This will involve choosing a system code and providing any notification information.

From there, you will proceed to turn on the facial recognition feature. Login to the Alarm.com website, and choose the Settings tab on the left. Then choose Facial Recognition. You must then approve the necessary agreements before continuing. This will tell the panel to start collecting data for facial recognition. However, you won't be able to use the feature right away. You need to collect some images first!

Most users should just go about their business collecting images as they use the panel. Or you can be like us and repeatedly arm and disarm the panel to quickly collect images. Make sure you are using the code associated with the user you want to enable the facial recognition feature for. Just be aware that it may take a few moments for the images to show up on alarm.com.

Once you have collected some images, choose the Settings option on the Alarm.com website, and choose the Facial Recognition option. Press the blue Get Started button underneath Configuration. Then choose the user you want to configure facial recognition for. Choose the calibration option. Alarm.com will show you if there are any images to review. Go through and choose the checkmark for any image that is yours. If you see any image without your face, press the X button. You will need a minimum of 10 images to enable the feature.

Once you have 10 images, you can enable Unexpected Activity for facial recognition. From Alarm.com, choose the Notifications tab. Then find the Unexpected Activity option, and make sure it is turned on. Then press the pencil on the right to edit the settings. You will see the option for Facial Recognition. Make sure it is enabled for the user with at least 10 approved images. Then you can choose where the notifications will be sent at the bottom of the screen. Both emails and phones for text messages can be configured. Press Save when finished.

You will then receive alerts for any unexpected activity!

If you have any questions about this feature, please reach out to us! You can email us at support@alarmgrid.com or call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to helping you get the very most out of your IQ Panel 2 System.

Note: Due to privacy concerns, this feature is currently available for users in the 50 US States. We are hopeful that this feature will be made available to users in Puerto Rico and Canada in the future.

Hi DIYers! We have very exciting news for Qolsys IQ Panel 2 users today. Software update 2.3.0 is now available! This biggest highlight of this update is the ability to control up to four distinct partitions with the system. Other great features are also provided to enhance the system.

With the all-new partition support, the IQ Panel 2 is now the second wireless alarm panel we carry to support the feature, after the 2GIG GC3. This feature allows a user to essentially section off their alarm system so that they can restrict access to certain areas. Each partition can be assigned a certain set of user codes in order to determine who can access each part of the security system.

After receiving the update, a screen lock feature will also be added to limit access to the panel. Please note that you must enable partitions from within Installer Settings before the feature can be used. This will also apply the screen lock. After you have done this, the main screen will reflect that partitioning has been enabled, and there will be a Partitions option within the Advanced Settings menu.

Also note that this update is available for both the original IQ Panel 2 System, as well as the Qolsys IQ Panel 2 Plus. Other features that also come with the update include:

• Support for new PowerG devices for IQ Panel 2 Plus System, including the PG9936 Smoke Detector, PG9933 CO Detector, PG9307 Recessed Contact, PG9309 Vanishing Door and Window Contact, PG9309 Door and Window Contact with Auxiliary Input, PG9312 Outdoor Door and Window Contact, and PG9862 360-degree Ceiling Mount PIR Motion Sensor.
• Ability to create 6-digit user codes.
• Improvements to panel camera, including "peek-in now" and "peek-in next motion" from Alarm.com, as well as disarm photos after remote disarm through Bluetooth, key fob or ADC.
• Local automation features for panels not yet set up with ADC, including automatic locking of all locks at night, setting all thermostats to automatic mode, and controlling lights to activate Light 1 at night and turning off all lights in the morning.
• Maximum number of thermostats increased from 6 to 10.
• Maximum number of door locks increased from 6 to 20.
• User code names now sync automatically between the panel and ADC.
• New Sensor Type of "Temperature - Group 51" for the PG9905 PowerG Temperature Sensor.
• Fixed various bugs.

To perform the update, press the small grey bar at the top of the main screen. Choose Settings > Advanced Settings > Installer Code (default 1111) > Upgrade Software > Patch Tag. Then enter in "iqpanel2.3.0". Press OK. Then choose "Upgrade Using Network". If the panel is connected via WIFI, you will be able to begin the installation process.

If you have any questions about this update, please reach out to us! You may email us at support@alarmgrid.com. You may also call us at (888) 818-7728 during our normal business hours, which are 9am to 8pm EST M-F. Please note that our office will be closing at 6pm on December 31st, and we will be closed all day on January 1st.

Hi DIYers! Recently, we paired an Alarm.com Security Camera with our Alarm.com account so that we could try viewing it through a Qolsys IQ Panel 2 Plus Alarm System. We gotta say, we're extremely pleased with the crystal clear recording capabilities, and we're sure that you will be too!

Streaming video directly to the panel from Alarm.com is a feature available for both the standard Qolsys IQ Panel 2 and the Qolsys IQ Panel 2 Plus Systems. The system just needs to be running firmware version 2.2.1 or higher, and the user needs an alarm monitoring plan with video surveillance that is set up with Alarm.com. For Alarm Grid customers, these are our Platinum Level Plans.

Only select camera models are compatible with this feature. At the time of this writing, the following Alarm.com Security Cameras can be used with the IQ Panel 2 or IQ Panel 2 Plus for panel streaming:

• ADC-V521IR
• ADC-V522IR
• ADC-V622
• ADC-VDB101 or 102
• ADC-VDB105 or 106
• ADC-V722W (no audio)
• ADC-VC725 (no audio)
• ADC-VC726 (no audio)
• ADC-VC736 (no audio)
• ADC-VC825 (no audio)
• ADC-VC826 (no audio)
• ADC-VC836 (no audio)

Many of these cameras can support two-way audio as well. For our testing, we worked with the ADC-V522IR 1080P Indoor Security Camera. We were amazed with the quality of the video, both through Alarm.com and from the panel itself. The two-way audio functionality worked great as well.

If you don't believe it, just see for yourself. Here's a quick photo taken of our IQ Panel 2 System as it streams live video and audio. Yeah, our support room is a bit messy, but bear with us! The key point here is that the quality looks absolutely tremendous for an easy-to-use security camera. Just imagine putting one of these cameras in your home and streaming directly from Alarm.com and your IQ Panel 2 System!

We also took the opportunity to create some new FAQs to help users get started with this feature:

• How Do I Stream an Alarm.com Camera to My Qolsys IQ Panel 2?
• How Do I Use the 2-Way Voice Feature for My Alarm.com Camera on the Qolsys IQ Panel 2?

We have to give it to Qolsys for creating such a versatile alarm system with this outstanding feature. Now you can view your ADC Camera from Alarm.com when you're on the go, or from your alarm panel when you're at home!

You can get the Qolsys IQ Panel 2 or IQ Panel 2 Plus and many great Alarm.com Security Cameras from the Alarm Grid website. If you ever need any help deciding please reach out to us any time at support@alarmgrid.com. You can also call us during normal business hours, which are 9am to 8pm EST M-F. We look forward to hearing from you!

Update: When streaming cameras to the Qolsys IQ Panel 2 or Qolsys IQ Remote (keypad streaming introduced in FW Update 2.4.0), the stream will typically time out after three (3) minutes. At that point, the user may receive a "Video Device Not Responding" notification. They will need to refresh the screen to continue streaming. An Alarm.com Streaming Video Recorder (SVR) device can more reliably provide continuous local playback when connected with a stable network.

Hi DIYers! As you know, we love the Qolsys IQ Panel 2 Alarm System. It is definitely one of the most robust and advanced security systems available on the market today. But a feature that is sometimes overlooked is the built-in glass break sensor that is integrated with the system.

The Qolsys IQ Panel 2 internal glass break sensor functions in basically the same manner as any other standalone glass break sensor. It will actively listen for the sound of breaking glass and trigger an alarm if it detects this type of sound while the system is armed. This is great for monitoring a window in case an intruder tries to break-in. Both the standard Qolsys IQ Panel 2 and the new Qolsys IQ Panel 2 Plus Systems contain this sensor.

The sensor must be activated from within the Installer Settings menu in order for it to be used. The internal glass break sensor is essentially treated as a wireless zone by the system. Once activated, the internal sensor will count towards the system's 128 available wireless zones. A user may want to keep this in mind if they use an extremely large number of sensors with their IQ Panel 2 System.

For the best possible detection, there should be no obstacles between the system and the window. The recommended distance between the panel and the window is from 3 to 15 feet. The internal glass break sensor will only be active when the system is armed and receiving power from its plug-in DC transformer. Depending on the sensor's programming settings, a user can set the glass break sensor to be active when the system is set to Arm Away only or both Arm Away and Arm Stay. Both "Low" and "Normal" Sensitivity options are available.

Both the IQ Panel 2 and IQ Panel 2 Plus Systems with an integrated glass break detector can be purchased from the Alarm Grid website. Protect your home or business with one of the world's best alarm systems!

An exciting new feature is now available for users of the Qolsys IQ Panel 2. It is now possible to view the live video feed for Alarm.com Cameras directly from the panel itself. This is made possible through firmware update 2.2.1, which can be easily downloaded to the IQ Panel 2 System.

The feature is compatible with both the IQ Panel 2 Plus and the standard IQ Panel 2 System. There are a few things to keep in mind about the live video feature. First, the panel must be connected to an active WIFI network in order for the feature to work. If the WIFI goes down, the panel will be unable to stream live video.

Second, the feature only works with compatible Alarm.com Cameras. Some cameras will allow the IQ Panel 2 to stream both video and audio, while others are for video only. The compatible cameras are listed below:

• ADC-V521IR
• ADC-V522IR
• ADC-V622
• ADC-VDB101 - Model 102 will also work.
• ADC-VDB105 - Model 106 will also work.

Note: The ADC-V521IR needs Firmware IP8137-ALAM-0100d1 or higher for two-way audio. The ADC-V522IR Must be Hardware Version 0101 with Firmware IP8168-ALAM-0100b9 or higher for two-way audio.

Additionally, the cameras below are for video only:

• ADC-V722W
• ADC-VC725
• ADC-VC726
• ADC-VC825
• ADC-VC826

Third, a user will need to have an alarm monitoring plan that supports video. For Alarm Grid customers, these are the Platinum Level Plans. For two-way audio, the feature "Audio for Non-Doorbell Cameras" must be enabled on the user's Alarm.com account.

Remember, Firmware Version 2.2.1 is needed on the IQ Panel 2 System to support this feature. The IQ Panel 2 Plus should arrive with this firmware update already applied. But the standard IQ Panel 2 may need to have the firmware update applied. The panel should be connected with a WIFI network, have its transformer plugged-in and have a charged battery before performing the update to the system. If you need to upgrade the firmware, complete the following steps first:

1. Access the upgrade menu. Start from the home screen of the Qolsys IQ Panel 2. Press the small grey bar at the top. Choose Settings > Advanced Settings > Enter Installer Code (default 1111) > Upgrade Software. This will take you to the upgrade menu.

2. Provide the Patch Tag. Press "Patch Tag". Then enter in "iqpanel2.2.1". Press OK. This will provide the Patch Tag associated with the update.

3. Perform the update. Click "Upgrade Using Network". The update should begin to install. Press OK when prompted. The panel should reboot, and the update will be applied. This will take about five minutes. The home screen should be displayed once the update has been successfully applied.

Next, the feature must be enabled for the IQ Panel 2. This is done from Alarm.com. Login to Alarm.com website. Then choose the "Video" option on the left, followed by "Settings" at the top. Then choose "Stream Video to Security Panel Screen". Every compatible camera will have an "Authorize" toggle switch that must be selected to be used with this feature. Once all the cameras have been enabled, you can log-out of Alarm.com.

Finally, you can try streaming the live video feed from your Qolsys IQ Panel 2. Swipe left on the screen until you reach the "Live Video Cameras" page. Find the camera you want to view, and press the Play button. The panel will begin streaming the live video of the camera.

Firmware Version 2.2.1 also provided some other fixes and changes for the IQ Panel 2. These include:

• Improved reliability and performance for Live Answer and Live View features
• Filtering out unneeded "Motion Activated" messages sent from Alarm.com
• Corrects a Chime and Voice problem that resets settings to "Nighttime Mode" after performing a Software Update
• Corrects an issue where extra zones numbered 130 - 136 could be present on Alarm.com
• Corrects a problem where the panel was reporting cellular strength signals when disconnected fro the network

If you have any questions about this new feature, please reach out to us at support@alarmgrid.com. Or call us at 888-818-7728 from 9am thru 8pm Monday thru Friday. We hope you enjoy using the video feature with your IQ Panel 2!