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Give Back/Get Back is a program sponsored by electric utility companies in the US. During the summer, when electricity usage is at its peak, these companies offer an incentive for customers with smart thermostats to allow the adjustment of their thermostats during peak usage, lowering demand.

Our first blog about Give Back/Get Back (Demand Response) was in May of 2020. Now, over twenty electric utility providers participate in the program, with thousands of customers taking advantage of these incentives.

Here's how the Give Back/Get Back program typically works: On extremely hot or cold days, when energy demand surges, your utility company partners with Alarm.com to make small, temporary temperature adjustments in participating homes. These adjustments, usually no more than four (4) degrees Fahrenheit, may last up to four (4) hours.

The adjustment lowers the demand on the power grid and also saves you money by causing your electric air conditioning or heating usage to be reduced. Those who heat their homes using gas, wood burning stoves, or other non-electric means can still participate if they cool their homes using electricity and have a qualified, internet-connected thermostat.

The two newest areas participating in Give Back/Get Back are PJM Utility and the Tennessee Valley Authority (TVA). PJM Utility calls its program "Power Savers MidAtlantic" and the TVA calls its program "EnergyRight Smart Thermostat Rewards".

PJM Utility:

To participate under the PJM Utility program you must:

• Be a resident of Ohio or Illinois and a customer of ComEd, Duke Energy Ohio, or AEP Ohio.
• Have a qualifying, internet-connected smart thermostat.
• Agree to allow the utility to adjust your thermostat setting during peak energy usage times.
• Connect your utility account through the PJM Utility partners Voltus or Arcadia.

In exchange for their participation in the program, PJM Utility customers who sign up will receive an entry in a sweepstakes for $10,000. Each event that you participate in will give you another entry into the sweepstakes. You always have the option to choose not to participate in a temperature offset event in either program. For full details on the PJM Utility Power Savers Mid-Atlantic program, click here.

Tennessee Valley Authority:

• If you live in the seven-state Tennessee Valley region you can check whether your utility is participating here. If it is, enroll your qualifying thermostat here.
• Have an internet-connected, qualifying smart thermostat.
• If your primary heat source uses electricity and you have electric cooling, you're eligible for the year-round program.
• If you use natural gas, wood-burning, or any other non-electric powered heat, and electricity for cooling you can still participate in the summer-only program.

In exchange for your participation, you will receive a $65 enrollment rebate for both the year-round and the summer-only program. Year-round participants will then receive a yearly $65 rebate as long as they continue to participate or until the program ends. Summer-only participants will receive a $20 rebate per participation year for the life of the program. You can read the full details of the TVA program here.

Alarm.com calls this Give Back/Get Back, but each utility company has their own program name. If you haven't seen us write about your utility provider, you can check to see if they participate in partnership with Alarm.com by going to thermostatrewards.com and looking for your electric utility's name. If it is listed, click the link and find out about your potential rewards for participation and what's required to sign up.

If you don't have a smart thermostat yet, your utility's program page likely lists compatible models, and often provides discounted purchase links. Once you install and connect your thermostat through Alarm.com, you can easily enroll in the program. Remember, incentives vary by utility, so review your company's specific program details. Investing in a smart thermostat is a wise choice, often paying for itself quickly through energy savings and program incentives.

Supported Alarm.com Thermostats:

The list of supported thermostats can vary by utility company, but in this case, both PJM and TVA support the same list of Alarm.com compatible thermostats.

• Trane ComfortLink Control
• RCS Z-Wave Communicating Thermostat
• GoControl Z-wave Thermostat
• Alarm.com Smart Thermostat
• 2GIG Z-Wave Plus™ Battery Powered Thermostat
• Trane Z-Wave Thermostat
• Linear Thermostat
• Alarm.com Smart Thermostat HD (ADC T40K-HD)
• ADC T3000
• ADC T2000
• ecobee Thermostat
• Honeywell T6 (Z-Wave version)

Unlike Resideo, Alarm.com doesn't manufacture alarm panels. Instead, they work with various panel manufacturers to provide alarm signal transport and remote control capabilities for their panels. Many users prefer the Alarm.com platform for its clean look and intuitive user interface (UI).

There are a couple of panel manufacturers who offer all-in-one systems that can easily replace a Lyric. The exception is for those users who have embraced Apple HomeKit. There is currently no Alarm.com capable panel that also supports HomeKit. There may never be. So, if you're firmly in the HomeKit camp, this option is probably not for you.

This post focuses on two Alarm.com-compatible panels: the 2GIG Edge and the Qolsys IQ Panel 4. Alarm.com requires cellular communication, and these panels cannot be registered without it. Therefore, each panel includes a built-in LTE cellular communicator, available in either AT&T or Verizon versions. Be sure to choose the cellular carrier who will have the best signal inside the protected premises.

While many Alarm.com systems support older Honeywell/Resideo wireless sensors, SiX Series sensors from a Lyric panel are incompatible and require replacement. Both Qolsys and 2GIG offer their own encrypted sensor options.

As mentioned above, users often find the Alarm.com user interface (UI) more intuitive than Total Connect 2.0. Additionally, Alarm.com consistently innovates, updates, and adds features that enhance the usability of their platform. Resideo also does this with Total Connect 2.0, but not as regularly. Alarm.com is also highly responsive to customer feedback, demonstrating a commitment to improving the Alarm.com user experience.

Another advantage is that the Alarm.com camera lineup is miles ahead of Resideo's. They offer a dizzying array of both residential and commercial grade cameras. If you're particular about your video options or you're just now looking to add video to your home or business for the first time, then Alarm.com is sure to have the right combination of cameras for you.

Replacing the Lyric with a 2GIG Edge:

2GIG was founded by two former Honeywell employees, so it stands to reason that all 2GIG panels can support legacy Honeywell sensors. Since its founding, 2GIG has expanded on its sensor compatibility and now offers encrypted sensors in their eSeries 345 MHz frequency, as well as long-range encrypted 900 Mhz sensors via the E+ Series.

Panel Hardware Options:

Both the 2GIG Edge With AT&T LTE communicator and the 2GIG Edge With Verizon LTE Communicator feature an LTE cellular communicator, 2.4 GHz WIFI capability, Z-Wave Plus V2 (700 Series), and a vertically adjustable front-facing camera. It is a very solidly built panel with a 7" LCD touchscreen interface. For a complete list of specifications, see the full data sheet.

The 2GIG Edge offers exceptional sensor versatility, supporting legacy Honeywell 5800 Series sensors, legacy 2GIG sensors, and the new encrypted 2GIG eSeries and E+ Series sensors. This comprehensive compatibility allows users to protect virtually any part of their property.

The E+ Series sensors boast a remarkable range of up to 2km, depending on environmental conditions. This impressive range extends protection to previously unreachable areas like barns or outbuildings.

One of the 2GIG Edge's most compelling features is its facial recognition disarming, a capability currently unavailable on the other panels we've discussed. Unlike cloud-based biometrics, the Edge stores all facial recognition data locally, ensuring your personal information remains exclusively on your system.

2GIG Edge Vs. Resideo PROA7PLUS - Feature Comparison

Replacing the Lyric with a Qolsys IQ Panel 4

Similar to the 2GIG Edge, Qolsys offers the IQ Panel 4 which is compatible with legacy Honeywell 5800 Series 345 MHz and 2GIG 345 MHz* sensors. In addition, it supports PowerG 915 MHz sensors. These sensors offer encryption, two-way communication and an impressive transmitting range to rival the 2GIG E+ Series.

*The Qolsys IQ Panel 4 cannot support the 2GIG eSeries 345 MHz sensors.

Panel Hardware Options:

Being an Alarm.com panel, the IQ Panel 4 includes a built-in AT&T or Verizon LTE cellular communicator. Additionally, IQ4 versions support various legacy sensors: Honeywell/2GIG (345 MHz), DSC (433 MHz), or Interlogix/Qolsys (319.5 MHz). Therefore, when selecting an IQ Panel 4, be sure you choose the correct communicator and legacy receiver to replace your Lyric. You can choose either the Qolsys IQ Panel 4, 345 MHz with AT&T & PowerG or the Qolsys IQ Panel 4, 345 MHz with Verizon & PowerG.

In addition to supporting 345 MHz legacy sensors and PowerG long-range wireless sensors, each IQ Panel 4 offers dual-band, 2.4 GHz or 5 GHz WIFI capability, Z-Wave Plus V2 (700 Series), Bluetooth disarm and audio streaming, front-facing camera for optional disarm photos, and a 7" touchscreen interface. Check out the specification sheet for a full list of features.

Using Alarm.com:

Curious about the Alarm.com experience? Alarm Grid provides a demo account for you to explore its user interface. Use the following login credentials to get started at:
www.alarm.com/login:

• USERNAME: ADCDemo@alarmgrid.com
• PASSWORD: DemoP@ssw0rd

This demo account is fully loaded, providing a glimpse into features like motorized shades, locks, and water valves with water usage monitoring. The specific features available to you with an activated Alarm.com account will depend on the hardware installed in your unique system.

Be sure to check out the rest of this series on Preparing For the Eventual Lyric End-of-Life. In Part 1, we discuss the considerations when continuing to use the Lyric. In Part 2 we discuss replacing the Lyric with another all-in-one panel, in particular with one of the PRO Series systems. In Part 3 we discuss replacing the Lyric with one of the new Resideo First Alert hybrid panels, the VISTAH3.

Preparing for the Eventual Lyric End-of-Life - Part 3

We've all been there: you step out the door, and your phone instantly buzzes with camera notifications. If you're using Alarm.com's recording rules, you'll love this update! Now, you can set a delay of from 1 to 30 minutes before those recordings start, cutting down on nuisance notifications.

Alarm.com continues to enhance its user experience with a new recording rule setting that minimizes unnecessary notifications and maximizes video storage. By allowing users to delay recordings during exit, nuisance clips are reduced, freeing up valuable upload capacity within monthly video plan limits and ultimately saving users money.

This new delay feature is compatible with all Alarm.com cameras that support modern video analytics. Older, first-generation analytics cameras, while still functional on some accounts, do not support this feature.

Configuring the recording rule delay is...unique. We've outlined the steps below in an effort to provide clarity. You can apply this setting to both new and existing recording rules. Refer to the screenshots provided for a visual guide on enabling the delay within the rule settings.

To navigate to this section via the customer website:

1. Log into your Alarm.com account.
2. Click Video.
3. Click on Recording Rules (at the top, in the blue bar).
4. Click +Add New Rule, or find the rule you want to edit in the list, then click the pencil icon.
5. In the section titled "Recording Rule" fill in the appropriate information. In the section for "Except when.." select "Disarmed", "Armed Stay" or both.
6. Select the Exit Delay Time from the dropdown.
7. Be sure to Save before exiting.

Programming the Video Rules Exit Delay via the customer website:

To navigate to this section via the customer app:

1. Open the Alarm.com app and log in.
2. Tap Video at the bottom of the screen.
3. Tap the gear icon at the top right.
4. Tap Recording Rules.
5. Tap Add at the upper right, or scroll through the list of recording rules, find the one you want to edit and tap the pencil icon.
6. Tap Next in the upper right once the first screen is properly configured, then scroll down to the Recording Rule section.
7. In the "Except when.." section, select "Disarmed", "Armed Stay", or both.
8. From the dropdown, select the Exit Delay time.
9. Be sure to click Save before exiting.

Programming the Video Rules Exit Delay via the Alarm.com app:

Actually, the setup itself is not the tricky part. It's understanding what will happen, and when, that's a little confusing. So, here's the logic. This information was provided by Alarm.com Core Technical Support:

• If you select "Except when Disarmed" and choose a delay from the dropdown, the recording rule will start after the delay time whenever the system is Armed Away or Stay.
• If you select "Except when Armed Stay" and choose a delay from the dropdown, the recording rule will begin after the delay time when the panel is Disarmed or Armed Away.
• If both "Except when Disarmed and Armed Stay" boxes are checked and a delay is selected, the recording rule will begin after the delay when the panel is Armed Away.

I'll confess, I haven't quite wrapped my head around this logic. I've found it's best if I don't overthink it! Hopefully, they'll tweak the wording and make it a little more clear somewhere down the road. Regardless, even with a slightly confusing setup, this is a fantastic addition, and I can't wait to try it out on my own system!

For those end-users who desire a more traditional keypad for their First Alert VISTAH3, the First Alert VISTAHLKP wired landscape keypad is now available. Unlike older hybrid systems like the VISTA-20P, though, this keypad will only allow you to control the security system, not program it.

Aside from its traditional appearance, the First Alert VISTAHLKP has another distinct advantage over its wireless touchscreen counterparts. It is a wired keypad, and it connects to the panel using the iBus. The VISTAH3 introduces a new bus technology called iBus that replaces the older Enhanced Console Protocol (ECP) used by the VISTA-20P and other VISTA panels.

This new bus protocol uses RS-485, a frequently used hardware and driver architecture common in industrial automation. This allows for more flexibility in wiring, and longer wire runs for wired bus devices. It is Alarm Grid's belief that every VISTAH3 panel should have at least one (1) wired keypad, for occasions when wireless keypads may not be functioning properly.

1. 2X16 LCD Display
2. Power LED
3. Status LED
4. Disarm (Off) Key
5. Arm Maximum (Away, No Entry Delay)
6. Arm Instant (Stay, No Entry Delay)
7. Medical Panic
8. Panic
9. Fire Panic
10. Police Panic
11. Status (scroll)
12. No Other Function
13. System Tests
14. # Key
15. Quick Arm Night Option
16. Chime (Toggle)
17. Quick Arm Home Option
18. Bypass Sensors
19. Quick Arm Away Option
20. Arm Stay
21. Arm Away
22. Trouble LED

Using the VISTAHLKP with the VISTAH3 is very similar to using a Honeywell 6160 keypad on a VISTA-20P or similar panel. The following commands can be used:

• Arm (Away/Stay/Instant/Max/Night)
  • When the system is not ready, quick arming, if enabled, will automatically bypass faulted zones at the end of exit delay.
• Disarm
• GOTO (allows the user to log onto a separate partition, if their user code has access)
  • Returns to home partition after 30 seconds of no activity
• Add/Edit/Delete User Codes
• Bypass Zones

Excerpt from the User Guide showing Quick Arming icons and corresponding keypad commands:

Each First Alert VISTAHLKP can display either English or French language, depending on the language selection in the VISTAH3 panel. The keypad connects to the panel's iBus terminals as shown:

Wiring Limits for iBus Based on Current Draw and Wire Gauge:

Wire Gauge (AWG)	Total Current of All Devices Connected to a Single Wire Run
	50mA or Less	100ma	300ma	500ma	600ma
#22 AWG	700' (213m)	350' (107m)	120' (37m)	70' (21m)	60' (19m)
#20 AWG	1200' (366m)	600' (183m)	200' (61m)	120' (37m)	100' (30m)
#18 AWG	1900' (579m)	950' (290m)	320' (98m)	190' (58m)	160' (49m)
#16 AWG	3000' (914m)	1500' (457m)	500' (152m)	300' (91m)	260' (76m)
If a separate power supply is used to power iBus devices, it should have a common negative with the iBus. The iBus terminals are not large, so it may be difficult to use heavier gauge wire with them.

NOTE: With ECP devices, the four wires for the bus are:

• Negative (-), or Black
• Positive (+), or Red
• Data In, or Green
• Data Out, or White/Yellow

However, the iBus connections are:

• Negative (-), or Black
• Positive (+), or Red
• Data A, or Green
• Data B, or Yellow/White

On the iBus, Data In is YELLOW, and Data Out is GREEN.

The VISTAHLKP keypad cannot be used to program the VISTAH3 system or to control smart home devices. For these capabilities, you'll need a wireless touchscreen keypad and either a PROWIFI (WIFI-Only) or PROWIFIZW (WIFI and Z-Wave Plus) module installed in the panel.

The compatible touchscreen keypads for the VISTH3 are the Honeywell Home PROWLTOUCH, Resideo PROWLTOUCHC, or First Alert VISTAHTCHWLC. Resideo has been working to dial-in their branding strategy recently, hence the different "brands" for these keypads. But, Honeywell Home, Resideo, and First Alert are all Resideo brands and all have the same robust, quality hardware.

If you choose to use the PROWLTOUCH or PROWLTOUCHC, a firmware update to the keypad is currently required (as of February, 2025) to make the keypad compatible with the VISTAH3. This firmware update can take about 30 minutes to download and install. The panel will be updated first, then the keypad. The panel won't download firmware using cellular data, so be sure the WIFI module is installed.

The primary difference between the PROWLTOUCH-style keypad and the VISTAHTCHWLC is size. The dimensions on the VISTAHTCHWLC are 5.75"L x 7.875"W x 1.0"D while the PROWLTOUCH keypads are 4.76"L x 7.68"W x 0.708"D.

You'll often find keypads near entry doors, bedrooms, kitchens, and common areas – basically, anywhere you need quick access to your security system. The VISTAHLKP is a smart choice for entry and exit doors, letting you arm and disarm the system in seconds. Another bonus? If an intruder triggers the alarm, the keypad's noise can be a good distraction. While they're dealing with that, the VISTAH3 system will be working behind the scenes to notify you and the monitoring service, depending on your monitoring plan.

For a straightforward, dependable security solution, the VISTAHLKP keypad is an excellent choice. Its wired connection to the panel ensures near 100% reliability, eliminating the potential issues associated with wireless keypads. If you're looking for simplicity and peace of mind, the VISTAHLKP delivers. Get yours today!

Resideo and Honeywell Home unveil a new wall mount and charging station for PROWLTOUCH and VISTAHTCHWLC keypads. Redesigned with a 9VDC transformer, the PROWLTOUCHWA allows longer wire runs between the power outlet and the unit and offers improved stability while using wall-mounted keypads.

The original wall mount for PROWLTOUCH and PROWLTOUCHC keypads, the PROWLTOUCHWM, utilized a 5VDC power supply. This lower voltage restricted power wiring to a maximum of 34 feet (10.3 meters) when using 18 AWG wire. This limitation rendered the PROWLTOUCHWM unsuitable for some applications. Furthermore, when the touchscreen keypad was mounted on the PROWLTOUCHWM and used for system control, the keypad exhibited instability and a tendency to move.

With its 9VDC power supply, the PROWLTOUCHWA supports wire runs that are up to 277' (84m) long. That's more than 500% longer than with the PROWLTOUCHWM! The redesign also improves the stability of the keypad while it is mounted. So, no more "Galloping Gertie" while you try to control your system.

Wire Gauge and Length Chart For PROWLTOUCHWA

Wire Gauge	Max Length	Increase over PROWLTOUCHWM
#16 AWG	277 Feet (84m)	N/A
#18 AWG	174 Feet (53m)	140 Feet (511%)
#20 AWG	110 Feet (33m)	89 Feet (524%)
#22 AWG	68 Feet (20m)	55 Feet (523%)
2 - #22 AWG (Twisted Together)	136 Feet (41m)	N/A

The PROWLTOUCHWA and PROWLTOUCHWM use different power supplies (9VDC and 5VDC, respectively). These power supplies are not interchangeable*. Using the 9VDC power supply with the PROWLTOUCHWM could damage the touchscreen keypad during charging. This is due to the incompatibility of the PROWLTOUCHWM's internal circuitry with the higher voltage.

*Per Resideo, there will be a very limited number of PROWLTOUCHWM units that can work with the 9VDC power supply. These units will have a date code on the product, which signifies their ability to support the higher input voltage.

Both the Honeywell Home PROWLTOUCHWA wall mount and the Honeywell Home PROWLTOUCHDM desk mount provide the convenience of a fixed keypad location with integrated battery charging. However, these mounts also offer the flexibility to detach the keypad for portable use. This is especially helpful during tasks like adding zones or programming Z-Wave devices, which often require direct interaction with the device being configured.

Due to the design modifications required for enhanced stability of the keypad when mounted, the PROWLTOUCHWA is no longer compatible with installation using a standard gang box. This is a minor inconvenience when compared with significant gains in stability and overall performance.

Alarm Grid has discontinued the original PROWLTOUCHWM and is now pleased to offer the enhanced PROWLTOUCHWA. If you haven't explored wall or desk mounting options for your touchscreen keypad, it is an add-on that we can wholeheartedly recommend. The ability to detach the keypad for mobile use during programming is game changing. Whether you have a new VISTAH3, a PROA7, or a PROA7PLUS system with an add-on touchscreen, this is a product that will quickly prove its worth.

Alarm Grid offers the latest wireless keypads, compatible with IQ4 and IQ Pro panels. The Qolsys IQ Keypad-PG is a simple capacitive touch keypad, while the Qolsys IQ Keypad Prox-PG adds a prox tag reader for easy use. Both keypads offer PowerG's impressive range for reliable communication.

Below is the IQ Keypad Prox-PG. The bullseye symbol in the lower right denotes the proximity reader:

As wonderful as a big, beautiful touchscreen interface is, sometimes you just need to arm or disarm the system and don't want to walk to the panel to do it. Maybe you're entering or exiting through a seldom-used basement door or planning to hang out in the garage when you arrive home. A secondary arming and disarming station can come in handy, for a wide variety of reasons.

Enter the two (2) new PowerG keypads available from Qolsys. The Qolsys IQ Keypad-PG is a basic wireless keypad that allows you to disarm by entering a valid code through the number pad. It has icons for single-touch Night, Away, and Stay arming when secure arming is disabled. When secure arming is enabled, arm using any valid user code.

If you can arm through the touchscreen without entering a code, then Secure Arming is disabled. You can change this setting by tapping the gray menu bar at the top of the screen, above the date and time, then tapping Settings > Advanced Settings > Enter Installer or Dealer Code (1111 or 2222 respectively, by default) > Installation > Security & Arming > Secure Arming. This feature is disabled by default. That means, by default, you can arm the system without entering a valid code.

When we talk about the IQ4 panels, we're talking about the IQ Panel 4, the Qolsys flagship, top-of-the-line, feature-rich touchscreen panel. Also included is the IQ4 Hub, another touchscreen panel with a slightly trimmed-down feature set. And finally, the IQ4 NS rounds out this panel lineup. The IQ4 NS is a budget-friendly option with nearly identical features as the IQ4 Hub, minus the touchscreen interface. All these panels support the IQ Keypad-PG and the IQ Keypad Prox-PG and prox tag arming/disarming. Just be sure the panel has the latest firmware.

IQ Keypad-PG

The IQ Keypad-PG is a stylish capacitive-touch numerical keypad. It has PowerG wireless transmitting capability and offers superior range, military-grade, 128-bit AES encryption, and bi-directional communication with the panel. Four (4) AA batteries are used to power the unit. Only Energizer AA 1.5 Volt Alkaline batteries should be used. The expected battery life is three (3) years. Each alarm system can support up to five (5) keypads.

IQ Keypad Prox-PG

The IQ Keypad Prox-PG has the same features and specifications as the IQ Keypad-PG, with one exception. It supports prox tags. If you're unfamiliar with prox tags, they're small, hand-held devices that allow you to easily arm and disarm the system by presenting the tag to the keypad in the designated space. When you present your valid tag to the keypad while the system is armed, it will toggle the system to a disarmed state. If you present your tag to the keypad when the system is disarmed, it will attempt to arm the system.

Prox tags come in packs of four (4). The included clip allows them to connect easily to a key ring:

If Force Arm is enabled when you present your prox tag to arm the system, any faulted zones will automatically be bypassed and then the system will arm. If Force Arm is disabled the system will refuse to arm until all zones are restored and the prox tag is presented again. Also, when you present a prox tag to the keypad while the system is disarmed, it will first attempt to arm Stay, then if you present the tag again, it will arm Away.

You can verify the Force Arm setting by tapping the gray menu bar at the top of the screen, above the time and date. Then tap Settings > Advanced Settings > Enter Installer or Dealer Code (1111 or 2222 respectively, by default) > Installation > Security & Arming > Force Arm. This feature is enabled by default. That means, if you attempt to arm and any zones are open or faulted, they will automatically be bypassed so the system can arm.

Specifications:

• Models: IQ Keypad-PG, IQ Keypad Prox-PG (4 Prox Tags Included)
• Interface: Capacitive touch keypad (0-9, *, #, Arm Stay, Arm Away, Arm Night options)
• Available Frequency: PowerG 912 - 919 MHz
• Status Indicator: Status LEDs (Trouble, Arming, Status)
• Sounder: One (1) for key presses, chirps, and alarms.
• Tamper: Yes, Wall and Enclosure Tamper.
• Power Source: 4 x AA – Use only Energizer AA 1.5V Alkaline Batteries.
• Dimensions (H x W x D): 6.1” x 4.6” x .91” (155mm x 117mm x 23mm)
• Mounting Options: Back plate, wall mount only.
• UL/cUL/ULC Certification: UL/cUL Residential Fire and Burglary and UL/ULC Commercial Burglary Alarm Control Unit. Compliant with standards: UL985, UL1023, UL2610, ULC-S545, ULC-S304.
• FCC/IC Certification: FCC ID: 2AAJXQS-IQKP IC: 11205A-QSIQKP.
• Operating Temperature: 14°F - 131°F (-10°C - +55°C) With up to 93% relative humidity, indoor, dry, climate-controlled use only (*)

*UL has only verified operation in 32°F - 120.2°F (0°C - +49°C) and 93% Relative Humidity.

The First Alert brand, by Resideo, recently unveiled three new camera models, marking their first camera release in years. The VX Series includes an indoor camera, an outdoor camera, and a video doorbell. These cameras are designed to enhance end-user security and work with Total Connect 2.0.

There are a ton of cameras on the market, and it can be tough to decide which camera or system is right for you. So, we wanted to take a moment and highlight the features of these relatively new First Alert VX cameras. One of the biggest reasons to choose these cameras is that they are compatible with Total Connect 2.0. This is Resideo's remote access platform.

These days, if you can't control an electronic device from anywhere using a smartphone app, you're doing something wrong. From monitoring your pool's water temperature to receiving a notification from your refrigerator to pick up milk, the Internet of Things (IoT) has changed how we do nearly everything.

With that in mind, one of the features to scope out when looking for a security system, camera system, or combination of both is how you interact with that system remotely. For the VX Series cameras and most Resideo or Honeywell panels, remote control is achieved using Total Connect 2.0.

To quickly connect the dots, Resideo, formerly Honeywell, owns the First Alert Professional brand. They also own AlarmNet, which provides the network through which most Resideo, Honeywell, Honeywell Home, and First Alert Professional products communicate when using WIFI, ethernet, or cellular devices. Most communicators are sold under the AlarmNet brand. However, all of these brands, except for a few currently produced Honeywell products, live under one big Resideo umbrella.

Here's an example of what happens with an alarm on one of these panels.

For this example, we'll assume you have a Honeywell Home PROA7PLUS panel with a WIFI and cellular communicator. With this system, you have central station monitoring and Total Connect 2.0:

1. An alarm that requires a notification to the end-user, a report to a central station, or both occurs.
2. The PROA7PLUS transmits the alarm signal. It will use WIFI if available, and cellular if WIFI is down.
3. The signal travels through the network (WIFI) or the carrier (cellular) to a server at AlarmNet. The carrier may be AT&T or Verizon within the US. It could be Rogers or Telus in Canada.
4. Based on the MAC address of the communicator where the signal originated, the AlarmNet server matches the signal with an account and forwards the alarm information to the proper central station. With Total Connect 2.0, a notification will also be sent to the end-user, if enabled. Steps 1 - 4 occur within seconds.
5. The central station processes the signal according to its policies and any instructions provided by the end-user.

The VX Series cameras can be used with Total Connect 2.0 on a stand-alone video account, or, in conjunction with a security system. Here at Alarm Grid, we offer our Platinum Plans (Self or Full) which include security, remote control with automation, and video, or our stand-alone Video Monitoring plan which can be used without a security system.

Any plan that includes cellular communication also includes IP (WIFI or ethernet) at no additional cost. Each video plan allows up to eight (8) cameras. The smart camera package will allow up to 50 clips per day, per camera. Video for the VX camera lineup is stored on the TC2 server for 30 days.

First Alert Pro VX1 HD Video Doorbell

The First Alert Pro VX1 HD Video Doorbell (SKU: CAMW-WDB) boasts a 5MP camera, 2-way audio, dual-band WiFi, and intelligent event detection. Its advanced AI can accurately distinguish between people, packages, vehicles, and animals minimizing nuisance notifications and recordings.

Equipped with a built-in LED, color night vision, and a siren that can be manually activated, the VX1 doorbell offers enhanced security. Its wide dynamic range (WDR) technology uses both hardware and software to ensure vibrant color and high-quality video, even in challenging lighting conditions.

The VX1 HD comes with some nice accessories. It offers a trim ring in either gray or white. It can be mounted with either a straight or an angled mounting bracket A mechanical chime adapter is included, along with a doorbell release/reset tool, and mounting hardware. The VX1 is made of UV-resistant material to withstand harsh sunlight and other outdoor elements.

First Alert Pro VX1 HD Data Sheet
First Alert Pro VX1 HD Install Guide

First Alert Pro VX1 HD Specifications:

• Device Type: Video Doorbell Camera.
• Compatibility: Total Connect 2.0 Video Plan REQUIRED. Each VX1 counts as one camera when used with any video plan.
• Power Requirements: 16 VAC to 24VAC, 10VA minimum.
• Chime Compatibility: Mechanical and Digital Chimes with included Chime Adapter.
• Speaker: 93dBA @0.1m
• Microphone: 10ft (3m)
• Camera: 5MP
• Video Resolution: 2592 x 1944 Full HD
• Video Format: H.264
• Diagonal Field of View: 180°
• Available Fields of View: Tall, Wide, and Full
• Wide Dynamic Range (WDR): Yes
• IR Night Vision: up to 23' (7.01m)
• Color Night Vision: Up to 10' (3m).
• Image Adjustments: Low or High Quality.
• Motion Detection: Yes, up to four (4) windows. Optional selections to detect people, vehicles, and/or animals.
• Two-Way Audio: Yes
• Clip Viewing: Via TC2 (app & website)
• Privacy feature: Yes, available via the TC2 app. Selected manually, or by the option to "Turn on camera privacy when security is disarmed."
• Emergency/Panic: Yes, while streaming only
• WIFI Specs: Dual-band, 2.4 GHz or 5 GHz
• Bluetooth: BLE 5.0
• Ingress Protection: IP65 (dustproof and water resistant)
• UV Resistant: Yes
• Dimensions: 4.8" x 1.8" x 1.1" (120.7mm x 44.5mm x 28.5mm)
• Weight: 5 oz (144g)
• Operating Temperature: -40°F to 122°F (-40ºC to +50ºC)
• Operating Relative Humidity: 20% to 85%, Non-condensing
• Included Accessories:
  • Gray Mounting Brackets (Both Straight and Angled)
  • Both White and Gray Trim Rings
  • Chime Adapter
  • Mounting Hardware
  • Mounting Brackets
  • Quick Install Guide

First Alert Pro VX3 HD Outdoor Camera

The First Alert Pro VX3 HD Outdoor Video Camera (SKU: CAMWE-WO) has intelligent event detection allowing it to identify people, animals, vehicles, and packages. It also features a microphone for sound detection, and a speaker for 2-way communication through the camera. New to the First Alert camera line, is an option to use Power-Over-Ethernet (PoE) connection. All this is included in an attractive HD camera.

The VX3 also has a built-in, manually-activated deterrent feature. While viewing a live feed from the First Alert Pro VX3, through TC2 or a PROSeries panel, the user can tap the siren icon to initiate a 93 dBa siren and an LED spotlight produced by the camera. This manual activation can aid in scaring off potential intruders.

With its IR night vision, the VX3 can be programmed for full-time color night vision or color on detection only. Color on detection allows infrared to handle night-time viewing until a recording is triggered. Then, the camera will automatically switch to color night mode. If color night vision is set to always on, the LED light ring will be lit constantly during the night.

The VX3 HD is a Total Connect 2.0 (TC2) camera. A TC2 smart video account is required to enroll and use it. As mentioned when describing the VX1 HD, this means a Platinum (Self or Full) or Video Monitoring plan for Alarm Grid customers. Each VX3 will count as one (1) camera in the video package. Each video plan allows up to eight (8) cameras. The smart camera package will allow up to 50 clips per day, per camera. Video is stored on the TC2 server for up to 30 days.

First Alert Pro VX3 HD Outdoor Camera Data Sheet
First Alert Pro VX3 HD Outdoor Camera Install Guide

First Alert Pro VX3 HD Outdoor Camera Specifications:

• Device Type: Outdoor HD Camera
• Compatibility: Total Connect 2.0 Video Plan REQUIRED. Each VX3 counts as one (1) camera when used with any video plan.
• Power Requirements: 12VDC @ 1A Power Adapter or 802.3af PoE Class 3 PSE.
• Transformer Wire Length: 10' Max (3.05m)
• POE length: 300' (100m) Max
• Speaker: 65dBA @3m, 1kHz
• (low, medium, or high adjustment via app)
• Microphone: 10' (3m)
• Camera: 2MP
• Video Resolution: 1080p Full HD w/ Wide Dynamic Range (WDR)
• Video Format: H.264
• Diagonal Field of View: 147°
• Ceiling Mount Option: Yes, Flip orientation 180°
• Wide Dynamic Range (WDR): Yes
• IR Night Vision: up to 23' (7m)
• Color Night Vision: up to 10' (3m)
• Image Adjustments: Low or High Quality
• Motion Detection: Yes, Up to Four (4) windows. Optional AI selections to detect people, vehicles, packages, and/or animals.
• Two-Way Audio: Yes
• Clip Viewing: Via TC2 (App & Website)
• Privacy Feature: Yes, available via the TC2 app. Selected manually, or by the option to "Turn on camera privacy when security is disarmed."
• Emergency/Panic: Yes, Only While Streaming.
• Firmware Upgradeable: Yes, Auto-updates
• Ethernet Specs: WIFI or Hardwired (If both are used, Ethernet is primary)
• WIFI Specs: Dual-band, 2.4 GHz or 5 GHz
• Bluetooth: BLE 5.0
• Ingress Protection: IP66 (dust-proof and water-resistant)
• UV Resistant: Yes
• Dimensions: 3" x 3" x 5" (76.2mm x 76.2mm x 127mm)
• Weight: 5oz (144g)
• Operating Temperature: -40°F to 122°F (-40ºC to +50ºC)
• Operating Relative Humidity: 10% to 85%, Non-condensing
• Included Accessories:
  • Mounting hardware
  • Mounting Brackets
  • Quick Install Guide

First Alert Pro VX5 HD Indoor Camera

The First Alert Pro VX5 HD Indoor Camera (SKU: CAMW-WI) is an HD quality, indoor video camera. It allows users to monitor the interior of a home or small business using a combination of live and recorded video. Users can keep an eye on their kids, elderly family members, pets, or guests with razor-sharp 2K resolution and superb night vision.

The First Alert VX5 HD is equipped with advanced event detection capabilities. Using AI, it can determine whether a person, an animal, or a vehicle is within its field of view, allowing it to deliver precise and meaningful notifications. Each camera can have up to four (4) event detection areas configured.

This indoor camera captures 1080p video while allowing the user to ensure privacy with an automated privacy shield. Privacy can be controlled by either pressing a button on the side of the camera or through the Total Connect 2.0 App. If an admin user in TC2 sets the camera for privacy a standard user cannot change this setting. It can also be set to enable privacy when the alarm system is disarmed.

The camera integrates with the PROA7PLUS or PROA7PLUSC panel and the PROWLTOUCH and PROWLTOUCHC wireless touchscreens, offering on-screen video streaming. The VX5 also has a microphone and speaker and supports 2-way audio between a user in Total Connect 2.0 and the camera.

The emergency button option is also available for the VX5. If you see an intruder while live-streaming video, you can press an emergency icon within the TC2 app and the camera's LED will turn on and its siren will sound. At 70 dB @ 3.2' (1m) this siren won't harm an intruder, but it will get their attention.

First Alert Pro VX5 HD Indoor Camera Data Sheet
First Alert Pro VX5 HD Indoor Camera Install Guide

First Alert Pro VX5 HD Indoor Camera Specifications:

• Device Type: Indoor HD Camera
• Compatibility: Total Connect 2.0 Video Plan REQUIRED. Each VX5 counts as one (1) camera when used with any video plan.
• Power Requirements: 12VDC @ 1A. Power Adapter included with 9' (2.7m) wire. Cannot be extended.
• Transformer Wire Length: 9' Max (2.7m)
• Speaker: 70dB @ 3' (1m)
• Microphone Range: 20' (6m))
• Camera: 2MP
• Video Resolution: 1920 x 1080 pixels maximum
• Video Format: H.264
• Diagonal Field of View: 130°
• Horizontal Field of View: 111°
• Vertical Field of View: 59°
• Wide Dynamic Range (WDR): Yes
• Night Vision Range: 15' (4.5m)
• Advanced Detection: Yes, Up to Four (4) windows. Optional AI selections to detect people, vehicles, or animals.
• Two-Way Audio: Yes
• Clip Viewing: Via TC2 (App & Website)
• Privacy Feature: Yes, available via the TC2 app and at the camera. Selected manually, or by the option to "Turn on camera privacy when security is disarmed."
• Emergency/Panic: Yes, Only While Live Streaming.
• Firmware Upgradeable: Yes, Auto-updates
• Network Specs: Dual-band 2.4 GHz or 5 GHz WIFI, IEEE 802.11 a/b/g/n/ac
• Bluetooth: BLE 5.0
• Dimensions: 3.5" x 2.25" x 2.5" (89 x 57 x 64mm)
• Weight: 5.2 oz (148g)
• Operating Temperature: 32˚F - 104˚F (0˚C - 40˚C)
• Operating Relative Humidity: 10% to 85%, Non-condensing
• Included Accessories:
  • Power Adapter
  • Mounting Hardware
  • Quick Install Guide

Alarm.com introduces a new floodlight and 4MP camera. The ADC-V729AC connects to 110V AC wiring, the ADC-V729 plugs into a standard outlet, and the ADC-VC729P offers PoE. The floodlight delivers a bright 3,000 Lumens while the camera offers onboard recording, PIR motion sensing, and more.

Alarm.com continues to raise the standard for video solutions in residential and small to medium commercial spaces. Consistently rolling out innovative and sought-after products, their latest ADC-V729 series floodlight and video camera combo fills a crucial gap in the market.

With a variety of options to power the unit, the ADC-V729 series can solve nearly any outdoor monitoring and viewing need. By combining PIR motion sensing with Alarm.com video analytics, onboard recording, and a bright pair of floodlights, you can protect even the darkest corners of your property.

Since there are three (3) different versions of this new device, there are three different sets of specifications. Be sure to pay attention to the correct documentation for the product you intend to use. The specifications for all versions are included in a single specification sheet located here. In the table below, we'll include the specifications that are common to all three (3) versions.

Alarm.com ADC-V729 Series Common Features

The following features are found in all versions of the ADC-V729, regardless of input power type:

Feature	Value
Image Sensor	4MP 1/2.7” format
Recording Compression	H.264
Live Resolution Options	Up to 2688 x 1520
Recording Resolution Options	Up to 2688 x 1520
Horizontal Field of View	117°
Vertical Field of View	62°
Diagonal Field of View	141°
WIFI Support	Dual-band 802.11 b/g/n/ac 2 x 2 (ADC-V729AC and ADC-V729DC versions only!)
Ingress Protection	IP66
Low Light Sensitivity	0.5 Lux
IR Range	49.2' (15m)
Floodlight Brightness	4000K, 3000 Lumens Floodlights
Image Adjustment Options	Flip, Brightness, Contrast, Saturation, Sharpness, Exposure
Operating Temperature	-4° F - 122°F (-20°C - +50°C)
Operating Humidity	20% - 100%
Dimensions (L x W x H)	12" x 9.25" x 7.79" (30.5cm x 23.5cm x 19.8cm)

Power Requirements By Product Version

Product SKU	Power Requirements
ADC-V729-DC	DC 24V 2A, DC PSU
ADC-V729-AC	AC 100-240V
ADC-VC729P-POE/DC	DC 24V 2A, DC PSU, or PoE++ (802.3bt)

All Related Product Links

Product SKU and Link	Description
ADC-V729	Floodlight and 4MP Camera that uses 24 VDC Plug-in power supply (included).
ADC-V729AC	Floodlight and 4MP Camera that uses hardwired 100 - 240 VAC.
ADC-VC729P	Floodlight and 4MP Camera capable of using PoE++ or 24 VDC plug-in transformer.
ADC-VC729P-BNDL	Bundle comprised of ADC-VC729P and TL-PoE170S PoE++ injector for power.
ADC-PSU-24V2A	Replacement power supply for ADC-V729DC. It can also be used to power ADC-VC729P when PoE++ is not available.
ADC-VPE-729DC	19' (5.79m) extension cable for ADC-V729DC and ADC-VC729P power connection.

The ADC-VC729P can be powered using PoE++ (802.3bt), as shown in the middle table above. This is particularly important because the earlier PoE standards (IEEE 802.3af and 802.3at) do not provide enough power for this device. Only a PoE device that supports IEEE 802.3bt can deliver the required current. Since these devices use all eight (8) pins on the RJ45 connector, make sure you use cabling that includes all four (4) wire pairs.

That brings us to another point. Because both the camera and the floodlights are being powered, the ADC-V729 Series devices use a 24 Volt power supply (ADC-V729-DC and ADC-VC729P) or 100-240 Volts AC (ADC-V729AC). A 12 Volt DC power supply that is sufficient for other Alarm.com cameras will not provide enough power for this device.

The ADC-V729 and the ADC-V729AC both support dual-band WIFI. The ADC-VC729P supports wired ethernet only. If you don't have a PoE ++ capable switch or a PoE injector available, then the ADC-VC729P can use the ADC-PSU-24V2A DC Power Supply Unit. This is also the replacement power supply for the ADC-V729 if its original power supply is lost or damaged. In the table above you'll see a link to a bundle that contains both the ADC-VC729P and a compatible PoE++ injector.

We think this is an exciting new product that fills a previously overlooked niche in the security market. Let us know your thoughts in the comments below. Do you have an idea for a video or automation product? Let us know and we'll pass your feedback along to Alarm.com, Qolsys, Resideo, 2GIG, or any of our other manufacturing partners.

Intruducing the Qolsys IQ Heat 135 / 200. It offers a selection for the fixed alarm temperature limit of either 135°F or 200°F (57.2°C or 93.3°C). In addition, it has a rate-of-rise feature that activates an alarm if the temperature rises more than 12°F - 15°F (6.7°C - 8.3°C) per minute.

Qolsys is streamlining their products by combining the features of the Qolsys IQ Heat 135, and the Qolsys IQ Heat 200 into a single device. Using an internal jumper, the user can choose a fixed temperature alarm threshold of either 135°F (57.2°C) or 200°F (93.3°C). Based on this jumper setting, a temperature above the selected threshold will cause an alarm.

In addition to the fixed-temperature alarm threshold, the IQ Heat 135 / 200 also has a built-in rate-of-rise detector. If the ambient temperature rises from between 12°F - 15°F (6.7°C - 8.3°C) per minute, an alarm will occur.

Once either alarm threshold has been met, the IQ Heat 135 / 200 will use its transmitter to send an alarm signal to a compatible system. This includes any of the Qolsys IQ Panel 2, IQ Panel 2 Plus, IQ Panel 4, IQ4 Hub, IQ Hub, and IQ4 NS panels with a 319.5 MHz receiver built in. It can likely also be used with Interlogix/GE panels that support this frequency, such as the Simon panels, though we have not tested to confirm this.

The jumper used to set the fixed-temperature threshold has three (3) pins. If the jumper is across the LOW and center pin, the detector is set for 135°F (57.2°C) if the jumper is across the center and HI pin the detector is set for 200°F (93.3°C). If the jumper is removed completely, or lost, then the detector defaults to the high, or 200°F (93.3°C) setting.

The Qolsys IQ Heat 135 / 200 uses a single Panasonic CR123A 3V battery, and the expected battery life is about ten (10) years. Besides how often the detector transmits a signal, the biggest factor in battery life is ambient temperature. When the detector is mounted to the ceiling, the ceiling temperature should never exceed 100°F (37.8°C) under normal conditions. Just know that extreme temperatures, high or low, will likely affect the life expectancy of the battery.

The detector is fully supervised for RF check-in and transmits a signal to the system every 62 - 68 minutes. If the alarm panel doesn't hear from the sensor for a specified period, it will indicate a trouble condition on the zone associated with the IQ Heat. In addition to RF supervision, the detector is also supervised for tamper. If the heat detector is pulled away from the wall or ceiling, it will generate a tamper transmission to the alarm panel.

Specifications

• Device Type: Wireless Heat Detector
• Operating Frequency: 319.5MHz (crystal-controlled)
• Supervision Interval: 62 - 68 minutes
• Fixed Temperature Detection: Selectable 135°F (57°C) or 200°F (93°C)
• Rate of Rise Rating: 12° to 15°F (6.7° to 8.3°C) per minute
• Mounting Location: Ceiling or Wall
• Ceiling Mounting Specification: At least 4 in. (10cm) away from any walls
• Wall Mounting Height: Top of detector within 4 to 6 inches (10 to 15 cm) of the ceiling
• Standby Current: Less than 0.9μA
• Operating Temperature: 32°F to 150°F (0 to 65.6°C)
• Operating Relative Humidity: 0 to 95% noncondensing
• Batteries: One (1) Panasonic CR123A 3V (included)
• Expected Battery Life: 10 years (depends on how often the detector transmits signals, but is more dependent on the temperature of the installation environment. Warmer temps (within range) = longer life)
• Dimensions: 2.29" Diameter x 1.28" High (58.25mm Diameter x 32.4m High
• UL Max Ambient Ceiling Temp: 100°F/150°F (37.8°C/65.6°C)
• Maximum UL Spacing: 50ft (15.2M) x 50ft (15.2M)
• Agency Listings: UL 521 Heat Detectors for Fire Protective Signaling Systems, UL985 Household Fire Warning System Units, CAN/ULC-S530 Heat Actuated Fire Detectors for Fire Alarm Systems, CSFM Category 7270 - FCC: 15.109 Class B, 15.231, Industry Canada: ICES-003, RSS-210

If you're shopping for electronic security, Z-Wave, or other low-voltage equipment, and you find a product that you love, that Alarm Grid doesn't currently offer, submit this form so we can list it. Send us an email to support@alarmgrid.com to let us know, and we'll expedite the listing.

We may not be able to source every product you run across, but if we can, we'll gladly list lifestyle and security-related products on our site. If you're designing a system and you need the product within a specific time frame, send us an email to let us know and we'll get the item listed as quickly as possible.

On our New Product Form, we ask for certain information. Below, we'll list each piece of information and a brief explanation of what we're looking for in each:

Product Title (Required):

This is like a Make and Model, or Manufacturer and Model Number. Provide as much identifying information as you can, particularly if different models are very similar and you require a specific one. We may add more than one model, but we want to add the one you're looking for first.

Product SKU (Required):

An SKU stands for Stock Keeping Unit. It helps both manufacturers and retailers keep track of product stock and also helps to make sure that when you inquire about apples, we don't give you oranges instead. For us, it is very important, but may not always be apparent when you're shopping for a product.

Below is an image taken from the Alarm Grid storefront on Amazon.com. As you can see from the listing, there is no SKU specifically called out. But, we happen to know that the SKU for this product is PROLTE-A. So, if you're attempting to provide us with information on a product, and you can't find an SKU, list the model number again (as the SKU is required on the form). We'll do our best to find the correct product with the information provided and may reach out via email to make sure we have the correct item.

Help Us Source It (Optional):

Where were you shopping when you saw this item? Was there a particular website? Provide as much information as you can on where this product can be found.

Approximate Sales Price (Optional):

What is the price you've seen for this product elsewhere? You may think we only ask this so we can charge as much as possible for the product, but that's not the case. Alarm Grid is not a wholesale distributor, and as such, other wholesalers and dealers may have a price for an item that we can't match (and we don't price match).

If we find that's the case, we'll be honest with you about it. We may still list the product on our site, but we won't hold you up if you're waiting for us to list it, only to find that our price is higher than you expect.

Please Describe the Item's Function In a Paragraph (Optional):

Yes, there's homework, though we're not asking for a full book report. Just give us a brief description of what this item is used for. You can even tell us what you want to use it for. This helps us in a couple of ways. It gives us a good understanding of why the product is useful, and it also allows us to be sure that the item will do what you want it to do. If not, we may be able to recommend a different item that will work better.

Please Describe Why You Believe Alarm Grid Should Sell This Product (Optional):

This can be as simple as "Because it's new and you don't offer it yet." Just give your thoughts about the product.

What Is Your Name? (Optional):

This is not a required field, but if you do send us an email to expedite the addition of the recommended product to our site, it will help us tie that email to this request.

Email (Optional):

Once again, this is not required but will help us if we have questions about the product. Particularly, if you're not able to provide an accurate SKU. If we can't properly source the product, and we don't have an email to contact you, then we may have to abandon the attempt to offer it on our site.

So, that's how you can request that a new product be added to the Alarm Grid website. We can sometimes get a product listed on the same day, depending on what time we receive the request and an email asking us to expedite the listing. Just don't forget to follow up on high-priority requests with an email letting us know you're waiting for the product to be available.