Home Security Blog

Hi DIYers! We're here with our usual video recap. This time we have videos featuring Jorge and Joe. We hope that you find these instructional videos helpful in using your security system. Our dedicated video team has been hard at work putting together these videos. Let's check them out!

Programming an Encore FF345 with an L5210

Jorge shows you how to program the Encore FireFighter FF345 with a Honeywell L5210 Security System. The FF345 is a listening module that activates upon hearing the Temporal 3 sound of an activated smoke detector or the Temporal 4 sound of an activated carbon monoxide detector. The device is commonly used with high-voltage or conventional life-safety sensors that otherwise couldn't integrate with a security system. Any sensor that produces a Temporal 3 or Temporal 4 sound can be used with this device.

Connecting a LiftMaster MyQ Garage Door to a Honeywell Alarm System

Joe explains how you can use a LiftMaster MyQ Garage Door Controller with the Total Connect 2.0 platform. Total Connect 2.0 is an interactive monitoring and automation platform that is commonly used with Honeywell Security Systems. By pairing your MyQ WIFI Garage Door Controller with Total Connect 2.0, you can open and close your garage door from pretty much anywhere using the Total Connect 2.0 Mobile App. You can also get text alerts from TC2 regarding any garage door activity. However, you cannot use a MyQ Garage Door Controller with TC2 smart scenes.

IQ Panel 2 vs IQ Panel 2 Plus Alarm Systems

Jorge explains how the main difference between the original Qolsys IQ Panel 2 and the Qolsys IQ Panel 2 Plus is the sensors that they support. The original Qolsys IQ Panel 2 can only use 319.5 MHz sensors. This includes Qolsys S-Line Sensors. The Qolsys IQ Panel 2 Plus can use 915 MHz DSC PowerG Sensors, plus one of three different legacy sensor frequencies. You can choose between legacy sensor support for 319.5 MHz sensors, 345 MHz sensors, and 433 MHz sensors.

Using a Qolsys IQ Panel 2 w/o Monitoring

Jorge explains that while it is technically possible to use a Qolsys IQ Panel 2 without alarm monitoring service, it is not recommended. By not monitoring the system, you will not be able to receive text and/or email alerts from Alarm.com regarding system activity. You will also be unable to receive automatic emergency dispatch from a central monitoring station in the event of an alarm. But you can still use the system as a local noisemaker and as a Z-Wave hub without monitoring.

Activating the Chime on a Qolsys IQ Panel 2

Jorge teaches you about the chime settings on the Qolsys IQ Panel 2 System. A chime is a pleasant sound that lets you know when a sensor has been faulted. This sound is much quieter than a siren or an alarm. It's just a quick way to let you know that some activity has occurred. On a Qolsys IQ Panel 2, you can enable or disable chimes across the entire system. You can also set individual chimes for each zone. You can choose from a selection of different chimes for each zone.

Hi DIYers! We have a relatively simple tip for you today. That is to not arm your system using your Installer Code. You should only arm your system with your Master Code or a standard user code. While arming your system with your Installer Code is usually possible, you shouldn't do it!

Many security systems will ask you for a code when you go to arm the system. This is so that the system can keep track of which user armed the system. Please note that some alarm systems can be set up to arm without a code. This is sometimes referred to as a "Quick Arm" setting. But in general practice, you will enter a code every time you arm at the panel.

The Installer Code is a rather unique code on a security system. This code is used primarily for entering into programming and changing system settings. However, this code can also be used to disarm the system if it was the code used to arm it. If you used a different code to arm your system, then the Installer Code cannot disarm. Therefore, as long as you do not use your Installer Code to arm, nobody will be able to use that same code to disarm.

This is important, because we always recommend keeping your Installer Code at its default setting. This is so that you do not become locked out of programming later on. If you lose or forget the default Installer Code, you can always look it up later. You won't be able to do this if you change the Installer Code from the default.

For reference, most systems use a standard Installer Code that is set by the manufacturer. We have the standard Installer Codes for five of the most common system manufacturers listed below:

• Qolsys Systems: 1111
• Honeywell Systems: 4112
• 2GIG Systems: 1561
• Interlogix Systems: 4321
• DSC Systems: 5555

The problem with arming with your Installer Code is that an intruder will be able to disarm with that same code. And if you keep the Installer Code at its default, then there is a good chance that an intruder will also know that code. Default Installer Codes are not a big secret, and a savvy intruder will easily be able to disarm the system in that situation.

Instead of arming with your Installer Code, make sure to arm with your Master Code or a standard user code. And for the record you should absolutely change your Master Code from the default. Choose a code that is not easy to guess and only you would know. Remember, anyone who knows this code will be able to disarm your system and gain access to your home or business!

Are you not sure if you are arming and disarming with your Installer Code? Many users actually use their Installer Codes every single day, not knowing that they are putting themselves, their property, and those around them at serious risk. The easiest way to find out if the code you are using is your Installer Code is to try and enter programming.

Try the following methods on your system, and see if the code gets you into programming. If it does, then that code is your Installer Code.

• Qolsys IQ Panel 2 or Qolsys IQ Panel 2 Plus: Click the small grey bar at the top of the screen. Choose Settings, followed by Advanced Settings. Enter the code. If you see the option for "Installation" in the upper-left, then you have entered the Installer Code or the Dealer Code. Don't use that code to arm and disarm!
  
• Honeywell Lyric Controller: Choose Security, followed by Tools. Enter the code. If you see the option for "Program" in the upper-left, then you have entered the Installer Code. Don't use that code to arm and disarm!
• Honeywell LYNX Touch: Choose Security, followed by More, then Tools. Enter the code. If you see the option for "Program" in the upper-left, them you have entered the Installer Code. Don't use that code to arm and disarm!
• Honeywell VISTA: Enter the [4-Digit Code] + [800] in your keypad. If you see "Installer Code 20" or "20", then the 4-digit code you used is your Installer Code. Don't use that code to arm and disarm! You can then exit programming by entering [*99].
• 2GIG GC3e or 2GIG GC3: Click the 2GIG logo in the upper-right. Enter the code. If you get taken to a new menu, then you have entered the Installer Code. Don't use that code to arm and disarm!
• 2GIG GC2e or 2GIG GC2: Click the 2GIG logo in the bottom-right. Enter the code. If you get taken to a new menu, then you have entered the Installer Code. Don't use that code to arm and disarm!

If you have any questions about using your security system or if you want more helpful security tips, please email us at support@alarmgrid.com. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! Today, we're taking a look at the 2GIG SMKT8e-345. This is a wireless encrypted smoke and heat detector that also offers freeze detection. This versatile and effective life-safety combo sensor is designed exclusively for use with the 2GIG GC2e and 2GIG GC3e Security Systems.

Encrypted communication is important for wireless sensors like the 2GIG SMKT8e-345. It prevents anyone from hacking or spoofing the sensor. This way, you can always be sure that it will communicate with the system properly. Many of the newer security systems on the market have their own lineup of encrypted sensors. The 2GIG GC2e and GC3e have the 2GIG eSeries Lineup, and the 2GIG SMKT8e-345 represents the latest addition.

The 2GIG SMKT8e-345 has a photoelectric sensor for smoke detection. This involves using a small light source inside the sensor, coupled with a photo sensor. When smoke enters the chamber, the light will refract onto the photo sensor. The sensor will detect this and alert the system to the fire. This detection method is extremely reliable, and it helps ensure that the system properly responds to any fire. Additionally, the optical chamber for the SMKT8e-345 is designed in such a way that the sensor is more sensitive to synthetic smoke rather than natural cooking smoke. This helps to prevent certain false alarms on the system.

The SMKT8e-345 also uses a fixed temperature and rate-of-rise sensor for extreme heat detection. The heat sensor is triggered in a rather unique way that we've never quite seen with another heat detector. Whenever the sensor detects a temperature increase of 15°F or more in a single minute, it sends a rate-of-rise alert to the panel. But the system will only go into alarm and the sensor will only activate its sounder if the rate-of-rise alert is sent when the sensor detects a fixed temperature of 104°F or higher. The sensor will monitor and report any extreme temperature variations.

We do not have the specifications for the built-in freeze detector at this time. We can assume that the sensor most likely activates at temperatures around 40°F to 45°F and below. This will give you time to take action before the pipes freeze due to a broken HVAC system. Note that the internal sounder for the 2GIG SMKT8e-345 is rated at 90dB. This is good for alerting everyone in an average sized home or a small business. If your system is monitored, the activated sensor will trigger an alarm so that an alert is sent to you and/or a central station. The sensor uses three (3) AAA batteries, and it has an average battery life of 10 years with normal use.

If you have any questions about the 2GIG SMKT8e-345 or any of the products sold on our site, please reach out to us by emailing support@alarmgrid.com. Keep in mind that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! We are happy to announce that Qolsys has released Firmware Version 2.4.2 for the IQ Panel 2 and IQ Panel 2 Plus. The update is available for any IQ Panel 2 or IQ Panel 2 Plus that is connected to WIFI and running software version 2.0.1 or higher. It can be applied via Patch Tag.

We never covered IQ Panel 2 Firmware Version 2.4.1, as there were supposedly major issues with that version. However, Qolsys quickly rallied, and they revamped the 2.4.1 upgrade into Firmware Version 2.4.2 instead. This update should improve system stability and general performance. It offers some key upgrades and improvements over Firmware Version 2.4.0. We recommended that anyone with a Qolsys IQ Panel 2 or IQ Panel 2 Plus upgrades to 2.4.2 as soon as possible.

The following updates are included in Firmware Version 2.4.2:

• An issue where the new IQ Remote (QW9104-840) would continue to produce Entry Delay beeps for a short period after disarming from the main panel has been fixed.
• The PG9309, PG9312, and PG9945 now have Reed Switch as the default selection for the Sensor Input field when enrolled remotely from Alarm.com.
• Disarm Photos can now be disabled for the IQ Remote Keypad.
• Camera Page can be disabled from panel UI. Doing this will automatically turn-off Disarm Photos, Alarm Photos, Alarm Videos, and Settings Photos
• The built-in panel glass break sensor can no longer be defined as a motion sensor when programmed remotely from Alarm.com.
• An issue where the panel time might display an hour earlier than the actual time has been fixed.
• Corrected a WIFI issue that occurred when using Alarm.com to request the system to scan for WIFI networks remotely.
• Can now receive consecutive doorbell chime tones when a SkyBell device is pressed multiple times during a single notification event.
• The randomized delay of 0 to 30 minutes when sending a panel software update from Alarm.com has been reduced to 0 to 5 minutes. This will speed up the process when updating from 2.4.2 to a higher firmware version that has yet to be released.
• Fixed an issue where the Thermostat Page could appear as blank.

There is no cost to update to Firmware Version 2.4.2 using a Patch Tag. This process can be complete on any IQ Panel 2 or IQ Panel 2 Plus running Firmware Version 2.0.1 or higher. The system should be connected to a WIFI network and be plugged-in and not have a low battery. The system will need to be actively monitored and have service with Alarm.com.

To apply the update, start by clicking on the small grey bar at the top of the main screen. Then choose Settings > Advanced Settings > enter Installer Code (default 1111) > Upgrade Software > Patch Tage > enter iqpanel2.4.2 > OK > Upgrade Using Network. The update should then begin to go through. It will usually take a few minutes for the update to finish. Do not power down the system during this time! Just be patient until the update completes. The system will power cycle as part of the update process.

If you have any questions about the new Firmware Version 2.4.2 for the IQ Panel 2, please reach out to us! The best way to contact us is to email your questions to support@alarmgrid.com. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! With the holidays quickly approaching, we know that many of you will be receiving packages and presents to your home. You will want to be very wary of package thieves around this time of year. Luckily, we have the Top 5 ways to help you thwart a thief trying to take your stuff!

Arrange for Package Pickup

If you aren't going to be around during the time of delivery, you might just arrange to pick up the package from a post office or a pickup locker. There might even be a pickup location on your way home from work so that you don't have to go out of your way. Sure, it isn't as convenient as having your delivery brought to you, but at least you'll have peace of mind in knowing that your gift is safe.

Deliver it Elsewhere

If you don't have time to pick up your package, then maybe you can deliver it somewhere else where you'll know it's safe. For example, some companies and places of employment will allow employees to have packages delivered to the office during the workday. Or if you have a friend or a relative who is home during the day, you might have it sent to their house instead.

Get Security Cameras

Rather than avoiding thieves, you might just try to catch them in the act. You can get security cameras as part of your alarm monitoring service and set them up to get a good look at anyone who approaches your home. There are fantastic camera options whether you use Total Connect 2.0 or Alarm.com. If you don't want to go the full video surveillance route, then you could still use something simple like a SkyBell Video Doorbell Camera.

Schedule Your Deliveries

Many delivery services allow you to schedule deliveries based on your schedule. This way, you can have your delivery occur at a time when you know that you're going to be home. Check with the delivery company to see if there is a way you can set up a scheduled time for your delivery. At the very least, you may be able to make sure the delivery occurs within a specific time frame.

Use Home Automation

Smart home devices can be very useful in preventing stolen packages. Devices you might use in this way include smart garage door controllers and smart door locks. For example, you might leave a note for a postal worker to leave a package in the garage. You can then use your smart garage door controller to shut the garage door behind them when they leave. Or you could use a Z-Wave door lock to unlock the door for a delivery, and then re-lock the door after the postal worker leaves.

Alarm Grid is here to protect you and your belongings during the holiday season. If you have any questions about our products or services, please reach out to us by emailing support@alarmgrid.com. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! We're back with another video recap. Sadly, our video team took a break a couple weeks ago, so there was no recap last week. But they came back strong last week with seven (7) new videos! The Alarm Grid boys Jarrett, Jorge, and Joe are all back. Let's check out the videos!

Cellular Communicators That Work With a Honeywell VISTA 20P

Our always helpful alarm technician Jarrett explains which cellular communicators work with a Honeywell VISTA 20P. The system needs an added alarm monitoring communicator to connect with the AlarmNet360 servers and Total Connect 2.0. If you decide to get a cellular communicator, then you must make sure that your monitoring plan supports cellular service. It is strongly recommended that you get an LTE cellular communicator for the system. These include the Honeywell LTE-XA (AT&T LTE), the Honeywell LTE-XV (Verizon LTE), the Honeywell LTE-IA (AT&T LTE & IP) and the Honeywell LTE-IV (Verizon LTE & IP).

Deciding Whether to Use 2-Wire or 4-Wire Smoke Detectors

Joe smiles and waves as he helps you make the decision of whether to use 2-wire smoke detectors or 4-wire smoke detectors with your hardwired security system. Most users will choose 2-wire smoke detectors because they can be used without extra equipment. But the downside is that 2-wire smoke detectors can only be used with a designated smoke detector reset zone, such as Zone 1 on a Honeywell VISTA Panel. A 4-wire smoke detector can be used on any hardwired zone, but you will need extra equipment, including a power supply and relay.

Reasons Why the Wired Alarm Contact on a Door May Not Work

Joe gives another big wave as he provides various reasons why a hardwired door and window contact sensor may not be working properly. A common reason for this is that the magnet is not properly aligned with the sensor. This causes the reed switch inside the sensor to remain open, even when the door or window is closed. Properly aligning the magnet with the sensor will fix this issue. Another possibility is that the wire leading from the sensor to the panel may be damaged or cut. In that case, you would need to re-wire the sensor.

Putting a 5834-4 Into High Security Mode

Three cheers for Joe, as he explains how to put a Honeywell 5834-4 Key Fob into its high-security mode. This key fob can be set for a low-security mode or a high-security mode. When the key fob is in high-security mode, the device is essentially "synced" with the system and using rolling-code encrypted communication. This makes it significantly more difficult for a savvy intruder to try and tamper with the device. The 5834-4 will use a green LED in its low-security mode, while it will use a red LED in its high-security mode.

Enrolling a PowerG CO Detector to a Qolsys IQ Panel 2 Plus

Joe graces us with a fourth video, as he shows how to enroll a PowerG CO Detector with a Qolsys IQ Panel 2 Plus. Adding carbon monoxide sensors to your security system is important. Carbon monoxide is an odorless and tasteless gas that kills hundreds of people every year in the United States. Most of these deaths occur during the winter months when heaters are commonly used in homes. A faulty heater can lead to a CO outbreak. However, CO deaths can also occur due to other factors, such as accidentally leaving a vehicle running in an enclosed garage.

Learning the DSC PG9939 Key Fob to the Qolsys IQ Panel 2 Plus

Jorge is here to show us how to enroll a DSC PG9939 Key Fob with a Qolsys IQ Panel 2 Plus. This key fob can be auto-enrolled like pretty much any other compatible sensor for the system. This is done by putting the system into its auto-enrollment mode and then activating the device to transmit a signal. You will need to choose a Sensor Group for the key fob. The most common Sensor Group to choose is 1 - Mobile Intrusion. The DSC PG9939 features four (4) buttons that you can use to control the IQ Panel 2 Plus System.

Finding the Serial Number on a Honeywell Key Fob

Jorge is the master of key fobs, as he shows you how to find the Serial Number for a Honeywell Key Fob. The Serial Number is used for enrolling the key fob with the system. The best way to enroll a Honeywell Key Fob with a system is to auto-enroll it. If you manually enter the Serial Number, there is a chance that you might make a mistake. Auto-enrolling will prevent this. It also ensures that the key fob can communicate the with panel properly. Once you auto-enroll the key fob, the Serial Number will automatically appear on the screen.

Hi DIYers! We know that it can be difficult to decide between all the available security systems on our site. Today, we're going to make that decision a little easier by presenting our list for the Top 5 Security Systems of 2019. We really have some great alarm panels to present!

A good security system is easy to use, supports many sensors, and offers some excellent features. In 2019, competition is stiff, as alarm systems are becoming more and more user-friendly, and they are stepping up their game in terms of capabilities. Any of the 5 systems on our list would make a very nice addition to your home or business. But make sure to stick around until the end so you can see our favorite system!

With that out of the way, here are our Top 5 Security Systems for 2019:

5. Interlogix Simon XTi-5i

Interlogix may be shutting down at the end of 2019, but at least they put out a decent panel to go out on! The Interlogix Simon XTi-5i is a solid budget alarm system that offers a pleasant 5-inch touchscreen display and a customizable UI. It supports up to 80 wireless zones and a variety of Alarm.com Communicators, including dual-path options. Adding an Alarm.com Communicator will also allow you to use Z-Wave devices with the system. There are even some new Interlogix Encrypted Sensors specifically designed for the Simon XTi-5i System!

4. 2GIG GC2e

The 2GIG GC2e is a budget-friendly system that is perfect for users who are familiar with the old 2GIG Go!Control Panel. As an upgrade from the 2GIG GC2, the new GC2e includes a larger 5" touchscreen, Z-Wave Plus functionality, and support for the 2GIG eSeries Encrypted Sensors. The GC2e supports up to 60 wireless zones and 64 user codes. Note that you will need to add a compatible cellular communicator to get the system monitored and connected with Alarm.com!

3. 2GIG GC3e

The 2GIG GC3e is the flagship system from 2GIG, and it includes everything you could want in an alarm system. It features encrypted sensor support, partitioning, integrated WIFI, built-in Z-Wave Plus, and a beautiful 7-inch touchscreen display. The GC3e is very robust with its support for 100 wireless zones and 100 user codes. Just remember that a cellular communicator is needed to activate the system for monitoring and connectivity with Alarm.com. Once you add a cellular communicator, the system will be dual-path ready!

2. Honeywell Lyric Controller

The Lyric has been out for a few years now, but it is still one of our favorite security systems. It is the only panel on this list that offers compatibility with Apple HomeKit, and the only one of these systems that can be monitored through WIFI only. The panel features built-in WIFI, but you can add an optional LTE cellular communicator to make it dual-path ready. The Lyric is also the only system on this list that uses the Total Connect 2.0 platform instead of Alarm.com. Another benefit is that the Lyric has its own lineup of encrypted SiX Series Sensors. And you will love its 7" touchscreen. Other features for the system include support for up to 128 wireless zones, classic Z-Wave, 48 total user slots, a built-in 2MP camera, 10 chime settings, and so much more!

1. Qolsys IQ Panel 2 Plus

The Qolsys IQ Panel 2 Plus is the best security system of 2019. There is so much to love about the IQ Panel 2 Plus. It has a sleek, crisp design with a 7" touchscreen display. It is dual-path ready right out of the box with a built-in LTE communicator (AT&T or Verizon) and integrated WIFI. It offers some outstanding features, including live-streaming for compatible Alarm.com Cameras, support for four (4) partitions, automatic Bluetooth disarming, a built-in glass break sensor, a 5MP camera, and so much more. There are three (3) versions of the IQ Panel 2 Plus, with each one supporting a different legacy sensor frequency (319.5 MHz, 345 MHz, or 433 MHz). But the icing on the cake is that you can use DSC PowerG Sensors with ANY version of the IQ Panel 2 Plus. These sensors offer a wireless range of up to 2,000 feet away from the IQ Panel 2 Plus in open air, and they utilize 128-bit AES encryption for maximum wireless security. This is truly the best system on the market right now!

If you have any questions about any of these systems, or if you want to learn more about the monitoring services offered from Alarm Grid, please reach out to us! The best way to contact us is to email support@alarmgrid.com or call us at (888) 818-7728. Remember that our support hours are from 9am to 8pm ET M-F. We look forward to hearing from you!

If you're a business owner, then you need to do everything you can to protect your assets. Burglars know that unprepared businesses are great for making a quick buck. You must be prepared for anything. Knowing how burglars think can help. These are the top 5 ways burglars enter businesses.

Through the Main Entrance

What easier way for a burglar to enter your business than right through the main entrance? This is actually the most common way for a burglar to attempt entry into a business. The main entrance is usually the first area a business owner will know to monitor when setting up a security system. And monitoring the main entrance for your business is not difficult.

Assuming that your main point of entry is a door, then a simple door sensor will likely do the trick. These devices are extremely easy to install, and there are a plethora of great options available. You should have no trouble finding the perfect door sensor for your alarm system. Make sure you don't over look arguably the most important sensor for your system!

Through a Window

Does your business feature windows? Well you better monitor them! Don't think an intruder won't use one as an entryway. An unlocked window is a quick and easy way to gain access. And more aggressive burglars won't hesitate to smash one open. Either way, it can result in a burglar having their way with your company.

Motion detection sensors are a great way to monitor for a burglar entering through a window. This is true whether they open up an unlocked window, or do something less polite (aka, smashing a window). Just position your motion sensor in a spot where it can monitor your windows. If an intruder comes in through the window while your system is armed, an immediate alarm will occur!

Protective Casings

This isn't really a way for an intruder to get into your business. Rather, it's what they might go for when they're already in your business, whether it's during store hours or not. If you keep your products in protective glass casings, then some burglars will be gutsy enough to smash the protective casings and make off with a nice haul. Smaller mom and pop stores are often very prone to this, as a burglar might use an accomplice to cause a distraction or diversion to a lone worker.

The obvious solution here is to use one or more glass break sensors. These devices have built-in microphones that allow them to actively listen for the sound of breaking glass. Although these sensors are commonly associated with Perimeter Zones, you might give your glass break sensors a 24-Hour Response Type so that they cause immediate alarms whenever they are activated.

Forgetful Employees

Many business owners aren't the ones who usually arm or disarm the security system. This task is often left to the employees who are the first in and last out every day. If one of your employees forgets to arm the system at the end of the day. That's basically free entry for a burglar. It doesn't matter what security equipment you might have if your system isn't in the proper arming state!

Fortunately, there are ways to check and make sure your business security system was armed at the end of the day. This way, you're not going to lose sleep at night wondering! You can have an interactive monitoring platform like Total Connect 2.0 or Alarm.com send you a text and/or email alert so that you know the task took place. And if your employees did forget to arm the system, then you can just use the TC2 or ADC mobile app to do so from your phone!

In Broad Daylight

Shoplifting is a serious crime, and most culprits operate right under the noses of business owners and their employees. Remember that a burglary does not require forced entry. This is perhaps the most difficult type of burglary to detect, as these culprits will be trying to be as discreet as possible. But with the right measures put into place, you can put a stop to shoplifting in your store.

Putting security cameras in your store is a great way to monitor any activity that might occur. Another less popular, but still extremely effective, strategy is to position expensive products in a certain section of the store. Then make it so that the only way to get to that section is to fault a ceiling-mount motion sensor. You might also consider placing asset trackers on your most valuable products to find out if anything is taken.

Our goal at Alarm Grid is to help you keep your business safe and your assets protected at all times. We have all the equipment and resources you need, whether your business is big or small. If you ever need help selecting the perfect security equipment, or if you want to learn more about how we can monitor your business, please contact us. The best way to ensure we receive your inquiry is to email support@alarmgrid.com. You may also call us at (888) 818-7728 for assistance over the phone. Just remember that our support hours are from 9am to 8pm ET M-F We look forward to helping you!

Hi DIYers! Today, we're presenting our own guide for installing the Qolsys IQ Panel 2 Plus. This system is very easy to use, and it can be installed by virtually anyone using nothing more than a screwdriver! This is the perfect security system for your home, office, or apartment!

Most of the information presented in this post can be found in the Qolsys IQ Panel 2 DIY Installation Manual. You are free to follow along with that manual, which can be found here. We also have three (3) videos that we will include along the way. Feel free to follow along with those as well. All of this information applies to both the original IQ Panel 2 and the newer IQ Panel 2 Plus. With that out of the way, let's get started!

The first thing you will want to do is power on the system. The Qolsys IQ Panel 2 Plus comes with everything you need to get started. Once you have opened up the box, you should locate the panel, the power supply transformer, the power wire, the panel back cover, and the table stand. You will also want to have a screwdriver on hand.

Start by connecting the spade lugs of the power cable to the transformer. The IQ Panel 2 Plus uses DC power, so you must make sure to follow polarity. That means connecting the positive (+) wire and negative (-) wire accordingly. The positive and negative ends on the IQ Panel 2 power cable are marked for this purpose. The positive (+) wire has grey dashes and ends in a red spade connector. The negative (-) wire is solid white without grey dashes and ends in a black spade connector. Make sure that the wires are connected with the proper terminals on the transformer. You can see the positive (+) and negative (-) terminals marked on the transformer. The connection should be nice and snug, but not overly tight.

From there, you can connect the other end of the power cable to the IQ Panel 2 Plus System. There is a simple barrel connection for this purpose. The transformer can then be plugged into a wall outlet. When applying the panel back cover, make sure to run both the power cable and the thin RF receiver cable out from the indentation on the back cover. The back cover should snap nicely into place. The convenient table stand can be installed by putting it into the keyhole slots on the back of the panel and then sliding up. You can power on the system by pressing and holding the side power button until the system LED remains lit.

After the system powers on and boots up, you will be greeted by the Setup Wizard. It is recommended that you go through the Setup Wizard, as it will walk you through the entire setup process. Note that some steps of the Wizard will require you to activate the system for monitoring service. This involves registering the panel's built-in cellular communicator with Alarm.com. This is optional for initial set up. You can always register the cellular communicator with Alarm.com later.

Remember that activating the system is something you will definitely want to do before too long, as that is the only way for it to send out signals to you and/or a central station. Remember that you will need to provide the IMEI Number for the system in order for your monitoring company to activate the cellular communicator. This can be found on a sticker on the back of the panel. It will also be shown as you move through the Wizard.

You will do several things as you go through the Setup Wizard. You will connect the system to a WIFI network, run an initial check for the system, add sensors, perform an initial sensor test, set up the built-in panel glass break sensor, add Z-Wave home automation devices, pair your phone for automatic Bluetooth disarming, pair secondary IQ Remote Keypads, and add system users. Remember that you will want to have a good idea of Sensor Groups when enrolling sensors. You can learn all about the IQ Panel 2 Sensor Groups in this helpful FAQ.

The last thing you will want to do is install your sensors. We only focused on door and window contacts and motion sensors, but many of the same principles apply across any sensor type. What's great about wireless sensors that are used with the IQ Panel 2 Plus is that they can be mounted without drilling holes into the wall or using any power tools. You can safely mount and secure these sensors using double-sided foam tape. Most wireless sensors come with their own double-sided tape for this purpose, or you can buy some off our site!

There are a few general tips when mounting these sensors. When mounting door and window contacts, you should have the magnet on the moving structure of the door or window, and the sensor itself on the door or window frame. Make sure the magnet is aligned with any indication marker shown on the sensor. Also remember to keep the magnet spacing gap in mind. Most Qolsys Door and Window Sensors allow for a magnet spacing gap of up to 0.75 inches.

As for motion sensors, you should have them mounted flat on a wall or corner-mounted. But keep in mind that only a flat-mount will allow you to install without drilling any holes. The motion sensor should be nice and level, and it should be installed at a height between 6 and 8 feet. Qolsys recommends 7.5 feet, which provides the best possible results. The motion sensor should not be facing any windows, vents, or air ducts. It should also not be facing any nearby furniture or stairwells if you have pets!

Most importantly, remember to test ALL your sensors after the final installation!

And that wraps up our Part 1 Guide for installing and using the Qolsys IQ Panel 2 Plus. Look forward to Part 2 coming soon! If you have any questions about the Qolsys IQ Panel 2 Plus or our monitoring service, please reach out to us by emailing support@alarmgrid.com. Remember that our support hours are from 9am to 8pm ET M-F. We look forward to hearing from you!

If you have a security system, then you will want to make sure that it can detect intruders coming into your home. But predicting how an intruder will enter your home can be easier said than done. You need to be prepared for all situations. Here are the Top 5 ways intruders enter homes.

Through the Front Door

It really shouldn't come as much of a surprise that many intruders simply walk right through a home's main point of entry - the front door. We've all forgotten to leave a door locked at some point. Many intruders will simply try the front door to see if it's unlocked. This is often associated with burglaries that aren't pre-meditated. Keep in mind that many burglars don't plan ahead of time. Instead, they just see a house that looks attractive, and walk in through the front door.

Arguably the most important sensors you should have enrolled with any security system are door contacts, and for good reason. These are the devices that will alert your system in case someone ever enters your home through the most obvious way. Door sensors are extremely easy to enroll, and there are so many different options available. You will have no trouble finding a door sensor that meets your needs and requirements.

Breaking a Window

Not every intruder will enter your home in a "polite" manner. There are many burglars who won't hesitate to use brute force and smash in a glass window. And this can be more difficult to stop, as a locked window won't really stop an intruder from smashing. This isn't as common as walking in through an open door, but it certainly does happen, and you really should be prepared.

There are two sensor types that come to mind for detecting broken windows. The most obvious is a glass break sensor. These devices will actively listen for the sound of glass being broken, and they work great with nearly all types of windows. You might also consider installing motion sensors in rooms with windows. Then an intruder will be detected as soon as they enter through the window. It is always a good idea to back up a glass break sensors with a good motion sensor. There are instances where a glass break sensor cannot detect glass breaking. An example of this is when a bullet is fired through glass.

Through the Garage Door

Forgetting to close your garage door on an attached garage can provide easy access to your home. It can be easy to have that daily task slip your mind. There are many times when we get home tired after a long day, and just forget to close the garage door. Or maybe you forgot to close it as you were leaving for work. It happens to all of us. But a potential burglar walking by will see this as an opportunity!

Just like the other points of entry for your home, garage doors can be monitored. There are special garage door sensors available for this exact purpose. You might also consider getting a Z-Wave garage door controller for the system. This way, you can use Total Connect 2.0 or Alarm.com to close your garage door from pretty much anywhere. This is great if you ever forget to close it!

Climbing a Tree or Fence

Okay, you might think this is a bit silly, but we're serious here. If you have a multi-story house, don't think that an intruder will hesitate to use your home's surrounding to gain entry to a higher floor. This could include climbing a tree or a large fence and then entering through an unlocked window. Like we said, it's best to be prepared for any and all situations.

There are a few things you might do to combat this. The most obvious is to always make sure all your windows are locked, even the ones that cannot be easily accessed. But you might also want one or more outdoor motion sensors to detect any movement that may occur around your home. Outdoor security cameras are also a great idea!

Skylights

If your home has skylight windows, don't rule them out as a point of entry for an intruder! These high up windows look great in a home, but they can be easy pickings for a burglar who can reach these points. This isn't something every homeowner will need to worry about, but do keep this possibility in mind if your house has this decorative feature.

Many of the previously mentioned devices are good for monitoring skylights. You can put motion sensors in a room with skylights for the system to detect if anyone comes in from high above. Glass skylights are also perfect for use with glass break detectors. And installing some security cameras in the room never hurts!

Alarm Grid is here to help you provide top-quality protection for your home. We have all the gear you need to make sure that your system can detect intruders from any point of entry. If you need help choosing equipment, or if you want to learn more about our monitoring services, please reach out to us. The best way to contact us is to email support@alarmgrid.com. You may also call us at (888) 818-7728. Remember that our support hours are from 9am to 8pm ET M-F. We look forward to hearing from you and helping you set up the perfect security system!