Honeywell GSMX4G Posts

Alarm Grid wants all of its customers to be aware that AT&T is now taking steps to formally discontinue their 3G and 4G networks. This is very important for anyone looking to activate an AT&T 3G or 4G communicator, as well as those who currently use either network with their alarm system.

Starting Wednesday June 26th, 2019, it will no longer be possible to activate a new AT&T 3G or 4G Communicator with AlarmNet. If you want to activate an AT&T 3G or 4G Communicator on a Honeywell System for use with Total Connect 2.0, you must do so before this date. Additionally, if you deactivate an AT&T 3G or 4G Communicator for a Honeywell System on or after this date, then you will not be able to reactivate it. Trying to reactivate a deactivated communicator is considered the same as an activation.

Please note that this only applies to AT&T 3G and 4G Communicators on Honeywell Systems that are used with Total Connect 2.0. Alarm.com has not announced any deadline for activating an AT&T 3G or 4G Communicator. Alarm Grid will post any new information as it becomes available. For now, the deadline only affects communicators being used with AlarmNet.

A sole exception applies to any AT&T 3G or 4G Communicator that was manufactured within the past 180 days. These communicators come with SIM cards that are pre-activated by AT&T, and they can continue to be activated for the next 180 days, even after the June 26th, 2019 date has passed. You will not be able to activate the communicator after the 180 day period has elapsed. You will also not be able to deactivate the communicator and then have it reactivated. You can check the manufacture date both on the box and on the radio label sticker on the communicator.

Additionally, the AT&T 3G/4G Network is set to be shutdown in February 2022. After that, all AT&T 3G and 4G Communicators will stop working entirely. This applies to any AT&T 3G or AT&T 4G Communicator, including those used with Total Connect 2.0 or Alarm.com. End users will need to upgrade to a new communicator or alarm system to maintain cellular communication. This does not apply to AT&T 4G LTE Communicators.

In order to maintain an active cellular communication path, it is crucial that you upgrade to an LTE communicator. LTE stands for "Long-Term Evolution", and AT&T is expected to support their LTE network for many years to come. Most alarm systems that we support currently have an LTE communicator available, while others should be releasing one in the coming months. We recommend checking through our selection of cellular communicators to see if an LTE communicator is available for your system.

If you are affected by the AT&T 3G/4G Sunset, now is the time to take action. You still have an opportunity to keep your system monitored or upgrade to a new system if necessary. The best thing you can do is contact Alarm Grid immediately. We can verify which communicator your system is using if you aren't sure. If you do need an upgrade, we can make a recommendation of which communicator to go with.

Some systems may have an LTE communicator readily available, while others may have one set to be released in the coming weeks. Unfortunately, some users may need to upgrade to a new system entirely. The experts at Alarm Grid know exactly what you need to stay monitored, and we can present you with all the possible options. Remember, by upgrading to a newer LTE communicator, you are guaranteeing that you equipment can stay monitored for many years to come. We fully expect that LTE networks will remain active and in-service even as 5G technology begins to emerge.

Alarm Grid is on your side. We want you to stay monitored and protected. That is our absolute top priority as a company. If you are affected by the AT&T 3G/4G Sunset, we urge you to reach out to us. Likewise, we also urge you to reach out to us if you are not sure. We can check your equipment and confirm whether or not an upgrade is needed.

The best way to reach us is to send an email to support@alarmgrid.com. Our team will reply to it as soon as possible so that you receive the support you need. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to helping you determine the best solution for your home or business.

Note: For information on the Verizon CDMA Sunset that went into effect last year, please click here.

We strive to have some of the best pricing on the internet for security products. When prices are reduced for us, we do our best to quickly pass off those savings to anyone who has made a purchase here.

In the last week, we have reduced the prices on over 100 items an average of 6%. Our Lyric kits have all seen price reductions between 6% and 19%.

Below is the list of all items whose price has been reduced. We hope you enjoy the savings!

Alarm Grid has reduced the price on almost all of our VISTA GSMs!

Our best selling dual path unit, the iGSMV4G has gone from $239.99 to 190.99. If you need the upgrade chips, the iGSMV4G-TC2, has gone from $252.99 to $199.99. A 20% reduction across the board. It is now the same cost to go dual path with an upgrade chip as it would be to do GSM only!

The GSMV4G was $213.99 and is now $187.99 (12% reduction). If you need the upgrade kit, the GSMV4G-TC2, it's gone from $239.00 to 199.99, a 16% reduction in price.

The at-the-panel communicator has seen a big reduction as well. While we generally try recommend the GSMV4G units to any new customers since they do not require you to do a power calculation, there are people who prefer to use a device that goes on the panel itself. For you, the GSMX4G or the upgrade kit the GSMX4G-TC2 are the perfect option - not to mention the GSMX series communicators is seeing our biggest price reduction. From 200.99 to 141.99 for the GSMX4G, and from 213.99 to 154.99 for the GSMX4G-TC2, the units have been cut in price by 29% and 28% respectively.

These options are great for anyone who wants to add a little bit extra security to their system for a modest amount of money. For those who aren't sure whether they want to add cellular monitoring to their system, but definitely want to be monitored over IP in the short term, rather than purchasing the 7847i, which is the IP communicator option for VISTA panels, the iGSMV4G will allow for single path monitoring as well as dual path monitoring thus allowing maximum flexibility to any alarm system owner.

Keep moving. Nothing much to see here... except a lower price Honeywell's super popular GSM communicators. These Honeywell cellular communicators are used on a majority of Honeywell's wired security systems, including the 10P, the 15P, the 20P and more.

We are lowering the price from $229.99 on the GSMV4G to $213.99 (-7.4%), and the GSMX4G from $224.99 to $200.99 (-11.9%). The GSMX4G-TC2 was $237.99 and will now be $213.99 (-11.1%), and the GSMV4G-TC2 will now be priced at $226.99, down from $252.99 (-11.4%).

Ultimately, these are small changes. But we want to make sure that we are giving you the best deal that we can possibly offer on all of our products. A home security system is a wonderful luxury that gives all of its owners the peace of mind that can only come from knowing that your property and family are safe and secure. The cellular pathway is the most secure available in consumer grade security systems. So we're glad to be able to offer these communicators at such a great price.

If you're in the market for a home security system and all of this is just a little bit over your head, just pick up the phone and give us a call. We will gladly explain the difference between a GSMV4G and an iGSMV4G or any of the other communicators you're interested in learning about.

If you are just beginning the process of looking for an alarm system, answer these really simple questions, and you'll be well on your way to finding what works for you.

1) Do you want a wired or wireless alarm system?

We highly recommend going wireless. Our two biggest selling wireless systems are the L5100 and the L3000. Both of these systems are great. The only differences between them really, is that the L5100 has a beautiful touchscreen that the L3000 does not and the L5100 can be used as a home automation controller as well as a security system.

On the wired side, our best selling units are the VISTA 21iP and the VISTA 20P. The difference between these two systems is that the 21iP has a built-in IP module, and the 20P requires that you purchase one (the 7847i) separately. After you've done your research, if you are excited about the VISTA panels, but like the benefits that a wireless system can offer you, you can add a 6160RF keypad with integrated wireless receiver to your VISTA panel and turn it into a wireless system.

2) How many doors and windows do you want to protect?

If you need three or more door and window sensors, and you have decided that a wireless system is for you, check out our L5100PK and L3000PK. They are the most cost-efficient way to get the sensors and system you want. If you need additional sensors, you can add more 5816s or 5811s. The 5816s are thick and boxy, the 5811s are thin like a wafer. Both are good, but we a lot of users prefer the look of the 5811s.

If you want wired door and window sensors, we have tons of those. Look through our selection, and pick the ones that you like best. They all work well, and each of them perform a slightly different function.

3) How many motion sensors do you need?

A lot of people do not install motion sensors. They are a good way to add an extra layer of protection, but oftentimes, the door and window sensors are good enough. If you just need one motion sensor, the kits I wrote about earlier are great. If you need more, the kit is still good, but you'll need to grab some more 5800PIR-RES motion detectors individually.

4) What kind of communication do you want your panel to use?

If you add alarm monitoring to your system, when a sensor is tripped, your security panel will send a signal somewhere. Now, if you have Total Connect service, it will go to AlarmNet and send you an email and / or a text. If you are connected to a central station, it will also go there.

How does the signal get from your panel to the central station or AlarmNet?

Good question. The signal can be delivered in three basic ways. First, you can have your system use your land line to report the alarm signals to the central station. All Honeywell systems, wireless and wired, have a built-in phone dialer so nothing additional is needed. That said, no one has a traditional phone line anymore. Also, you can't get Total Connect using a phone line. Therefore, other communication pathways are more popular. If you don't want to use the phone line, the most popular communication pathway is over the internet. While the L5100 can be hooked up through ethernet with the iLP5 module, the more common way to hook up an L5100 to the internet is by using the L5100-WIFI module. The L3000 needs the 7847i-L for internet monitoring and the VISTA panels use the similarly named, but very different 7847i. The L3000 and VISTA panels do not have a WIFI option and require an Ethernet cord to be strung to the router. The final communication pathway is over cell towers. Basically, when you purchase one of Alarm Grid's monitoring plans that include Cellular Communications, you are buying an AT&T cell phone plan for your system. We handle the SIM card activation and billing so you don't have to worry about a separate cell phone bill. Your system will then send out a signal using the wireless GSM network (which is often regarded as the most reliable pathway). The L5100 requires a GSMVLP5-4G to accomplish this, the L3000 needs a GSMVLP4G installed, and the VISTA panels need either the GSMV4G or the GSMX4G (see our FAQ on these communicators if you want to understand the difference between the two), unless it is a VISTA 21iP which requires the VISTA-GSM4G.

It may come as a surprise for anyone who is just starting their search, but those are really the four basic questions you need to ask yourself. Once you have taken inventory of your door and window sensors, motion sensor needs, whether you want your system to be wired or wireless, and what sort of communication pathway you think sounds most attractive give us a call or chat with us. We'd love to help you.

If you have been thinking about upgrading your existing Honeywell security system, now is the perfect time. In the past, Honeywell security systems did not see major new features added with newer versions of the alarm control panels. Aside from minor tweaks to the programming options, there was never really a compelling reason to spend the money and get a brand new control panel. However, there have been some recent technological changes from Honeywell and their AlarmNet division that finally give customers a real reason to look at making a change.

First, Total Connect 2.0 was released in 2011. Total Connect is an interactive monitoring service that allows you to remotely arm and disarm your security system from any computer or smartphone. It also allows you to receive instant emails and/or text messages whenever new security system events occur. The original Total Connect service was Honeywell's first offering that allowed customers to get more out of their alarm monitoring service but like most new technologies, it needed to be polished. Total Connect 2.0 is bright and shiny and gives customer what they want. Unfortunately, when AlarmNet released the new Total Connect 2.0 service, it was only compatible with newer Honeywell security systems.

The other major technological change that requires a Honeywell security system owner to consider upgrading is the development of 4G cellular alarm communicators. We have talked in the past about how AT&T is discontinuing their 2G cellular network at the end of 2016. The 2G cellular network was very popular in the past before cell phones turned into mobile computers. All cellular alarm manufacturers, including Honeywell, built their communicators to work on the 2G network. Now that AT&T has but announced an end to the network that these communicators work on, everyone that has an existing cellular communicator needs to start thinking about upgrading to a communicator that will work past 2016.

Instead of dealing with the large expense of buying a new security system and a new cellular alarm communicator to take advantage of both these advancements, the GSMV4G-TC2  and GSMX4G-TC2 provide an easy and inexpensive way to upgrade to Total Connect 2.0 and 4G cellular communications. Both AlarmNet Total Connect 2.0 upgrade kits include a 4G cellular alarm communicator and PROM chips for both a VISTA-20P and a VISTA-15P. The PROM chip upgrades an older model VISTA panel so that it will be revision 9.12 and compatible with the newer Total Connect 2.0 service. No wiring changes need to be made and the existing system programming even stays the same. Upgrading couldn't be easier. If you have a VISTA-20P that can't do Total Connect 2.0 or a cellular alarm communicator that will need to be replaced, stop thinking about upgrading and get a new GSMV4G-TC2 or GSMX4G-TC2 today!

While Honeywell won't officially endorse this, we have found that the PROM upgrade chips that come with the GSMV4G-TC2 and GSMX4G-TC2 will even work with an older model ADT Safewatch panel. Therefore, any VISTA-15P or VISTA-20P, even branded versions, can take advantage of the amazing cost savings that these upgrade kits provide.

Honeywell's Total Connect 2.0 service is the best upgrade to your Resideo or Honeywell security system that you can make. With Total Connect 2.0 you can arm and disarm your system with the touch of a button from any internet-connected computer or smartphone using an app. You can also have the system send you instant emails and text messages whenever a new security system event occurs. You can get a text message with the actual zone description of the device that went into alarm, the actual name of the user that armed or disarmed, even a message when your teenagers open the liquor cabinet in the middle of the night. Once you try Total Connect 2.0 you will never look at your security system the same way again.

Of course, don't just take our word for it, try it out yourself. You can now take Total Connect 2.0 for a Test Drive. Follow this link and then click the Test Drive button located beneath the login screen.

Don't forget that none of our alarm monitoring plans require a contract, so if you are still on the fence about whether or not Total Connect 2.0 would work for you, try it risk-free today! We even have a standalone Total Connect plan for people that don't want central station monitoring but would like the interactive features that Total Connect provides. If you decide it's not worth the cost, simply let us know and we would be happy to cancel your plan.

Call us today to find out how easy it is to get fully connected to your security system with Total Connect 2.0!

UPDATE: The information from this post is now outdated. For information on how you can test drive Total Connect 2.0 now, please check this more recent post.

Honeywell has an excellent interactive service called Total Connect. With a compatible AlarmNet alarm communicator and the Total Connect service, you are able to remotely control your Honeywell security system from a computer or from a free app on an iPhone®, iPad®, Android™ or Blackberry® device. It's great when you leave and can't remember if you armed the system or if you have to let someone in and don't want to give them your alarm code. 

Of course, the value of the service lies in the ability to control the system from anywhere at anytime. Unfortunately, ever since Apple released their new iOS 6.0, some Total Connect users have experienced problems using the Total Connect 2.0 app from their iPhone. With the release of iOS 6.0, Total Connect 2.0 wasn't the only app that has had problems. Apple has publicly acknowledged that the new software has caused some issues and they rolled out a very quick update with iOS 6.0.1 to try and fix most of the problems. Even with that fix, some Total Connect 2.0 users are still experiencing problems.

It's unfortunate because an otherwise great application with overwhelmingly positive reviews, is now down to only 2.5 stars on the iTunes store. If you look at the reviews, you can see all of the negative reviews are in the past couple of months since iOS 6.0 was released. Everyone seems to be experiencing the same issue. The app will work once properly, but then if you log out, the app crashes and closes upon any subsequent log-ins. While Honeywell recommends upgrading to the newest version of the Apple iPhone software (iOS 6.0.1) and if that doesn't work, doing a backup and restore of the phone, there are people that are still experience the same issues after doing those fixes. AlarmNet's app developers are working on a fix and hopefully will have an app update out soon. 

However, in the meantime, we seem to have figured out a way to stop the app from crashing. When you first log into the app, the security screen is displayed that allows you to arm or disarm your system. Along the bottom of the app, there is a button that says 'Security' with an open lock icon, an 'Events' button with an icon of a triangle with an exclamation point in it and a 'More' button with three dots. When you press the 'More' button, there are some options for changing settings. The 'Message Center' allows your AlarmNet dealer to send you new updates. The 'View Preferences' option allows you to change the default Total Connect 2.0 screen when you first log-in. The 'Navigation Order' option allows you to change the available buttons along the bottom of the app. It seems that by changing the navigation order is what is causing the issue. Our Total Connect 2.0 app works perfectly every time we do a fresh download of the app. As soon as we edit the navigation order and then log out, the app crashes every time we try to log back in.

Therefore, for anyone having issues with a crashing Total Connect 2.0 app, please don't edit the navigation order if you want to avoid problems. We are sure Honeywell and AlarmNet will have an update soon that will restore the app to full working condition, but hopefully this fix can alleviate some headaches in the meantime.

We are very excited to announce the exciting partnership between Alarm Grid and AlarmNet.

AlarmNet is Honeywell's communications division which has been providing alternative alarm communications to the security industry since 1986. As a security leader that continually revolutionizes the industry, even back in the 80s Honeywell had the foresight to see that phone line communications would not be around forever. They developed numerous different communication networks that are all backed by their powerful Network Control Center so that alarm dealers across the country would have a way to provide alarm monitoring services to their customers even when phone lines eventually become extinct. 

Now, internet and cellular are the preferred technologies for sending alarm signals to a central station and AlarmNet has many different internet and cellular alarm communicators that are designed to work with Honeywell security systems. Whether it's the L5100-WIFI for the L5100 LYNX Touch or the GSMV4G for the VISTA Series alarm control panels, security system owners now have secure and reliable options for making sure that when their alarm goes off, an operator will receive their signal and be able to dispatch the proper authorities.

As an AlarmNet dealer, Alarm Grid is also able to support AlarmNet's next generation interactive service, Total Connect. Total Connect allows a user to remotely arm and disarm their security system from a computer or a smartphone as long as their security system is equipped with an AlarmNet alarm monitoring communicator. Also, Total Connect allows a user to get instant emails and/or text message notifications whenever a new security system event occurs. Not only does AlarmNet provide alarm communications that do not require a traditional phone line, but now with Total Connect, a security system can do things that were never possible with a phone line. 

Stay tuned to learn about the great alarm monitoring plans that are available through Alarm Grid, now that we are connected to AlarmNet's advanced alarm communications network.

Alarm Grid is the first to offer the brand new Honeywell GSMX4G and GSMV4G cellular alarm communicators. With the release of these advanced 4G cellular alarm communicators, you now have a 4G cellular option for a VISTA Series alarm control panel. AT&T has formally announced that December 31st, 2016 will be the last day they provide support for the older 2G cellular networks. Even before this date, certain areas of the country may see a degradation in the 2G network which could prevent an existing GSMX or GSMV cellular alarm communicator from reliability communicating with AlarmNet and your central station. Therefore, we highly recommend that everyone swap out all existing GSMX and GSMV communicators with the new GSMX4G or GSMV4G 4G cellular alarm communicators.