DIY Security Systems Posts

Welcome to a special Tuesday edition of an Alarm Grid Video Recap! We normally do these on Mondays, but we pushed this one back a day due to the time-sensitive nature of yesterday's post. Make sure to go and check that one out if you use the Nest Thermostat integration for Alarm.com.

As for today's video recap, it's mostly just business as usual. We have three (3) new videos today, all of which feature the 2GIG Edge. This innovative and feature-rich security system has certainly kept us busy and given us a lot to explore and share with you. We have even received some comments from users on YouTube asking us to cover specific 2GIG Edge features and functions. If you have anything that you would like to see from Alarm Grid, then make sure to leave a comment on this post down below. There's a great chance that you will see it in a future Alarm Grid video!

We know that you're on the EDGE of your seat waiting to see these new 2GIG EDGE videos, so let's get started! Here are the latest tutorial videos from Alarm Grid:

2GIG Edge: Clearing a Tamper Error

I show you how to clear a tamper error trouble condition from the 2GIG Edge. A tamper error occurs when the panel's internal tamper switch is not held down probably. This is usually the result of the panel being opened. When the issue occurs, a trouble notification will appear as a yellow circle with number inside it. Also, the panel will begin emitting a soft beeping sound. Once you properly close the panel so that the tamper switch is pressed down, the trouble notification will go away, and the beeping will cease.

2GIG Edge: Adding a Z Wave Device

I show you how to pair a Z-Wave device with a 2GIG Edge. Inside every 2GIG Edge is a Z-Wave Plus V2 700-Series Controller. This allows users to enroll a wide selection of Z-Wave peripherals, such as smart lights, door locks, programmable thermostats, and more. Z-Wave devices can be controlled locally at the panel, plus remotely from Alarm.com if the system is monitored with a plan that includes automation services. You can also create customized Alarm.com Smart Scenes to have your Z-Wave activate automatically.

2GIG Edge: Removing a Z Wave Device

I show you how to clear a device from the Z-Wave network using the 2GIG Edge. When you remove, or clear, a Z-Wave device, you are wiping out all its Z-Wave network data. This will allow the device to pair with a new Z-wave controller or hub. A user will typically remove a Z-Wave device if they no longer intend on using it. However, a user should also perform the clearing process before attempting to pair a device. This will ensure that no residual Z-Wave network data remains lingering inside the device.

We're back with another video recap! And this is a rather special video recap, because I have a guest joining me this time! It's someone you have never seen in Alarm Grid videos before, and we hope to have this person back and doing more videos soon. Five (5) new videos await! Let's go!

Alarm com Mobile App: Setting Up Multi System Access

I show you how you can set up multiple system access in Alarm.com. With this feature, you can access Alarm.com using a single username and password to control multiple security systems. There will be a dropdown menu in Alarm.com that you can use to navigate between the different systems linked with your account. This feature is excellent if you own multiple properties, or if you're a business owner with multiple locations. Now you can control all your systems from a single login!

2GIG Edge: Resetting the Master Code

In her triumphant Alarm Grid video debut, Aja shows you how to reset the Master Code on a 2GIG Edge Security System. The Master Code on a 2GIG Edge is used for arming and disarming and changing Master-level settings. The code should almost always be changed for security purposes. To change the Master Code, you can access the Users Menu and manually change the code. Additionally, if you perform a Factory Default of the Users Settings, then the Master Code will revert back to its default of 1111.

2GIG Edge: Resetting the Installer Code

I teach you how to reset the Installer Code on your 2GIG Edge Alarm System. The Installer Code on a 2GIG Edge is used for getting into deep-level programming. We recommend keeping the Installer Code at its default of 1561 so that you do not become locked out of programming. Keeping the Installer Code at the 1561 default does not represent a security risk because you cannot disarm the system with the Installer Code. If you ever forget the default code, you can always look it up later.

2GIG Edge: Factory Resetting

I show you how to factory reset your 2GIG Edge Alarm Panel. In order to perform a factory reset, also called a factory default, you need the system's Installer Code. This is because you must access the Installer Toolbox on the panel. Inside the Installer Toolbox is the Restore Defaults Menu. You can choose from multiple types of defaults to perform. The options include Sensors & Zones, Console, Users, Z-Wave Network, IP Cameras. You cannot "undo" a default after one has been performed.

2GIG Edge: Adding a User Code

I show you how to set up an additional user code on the 2GIG Edge Security Panel. The 2GIG Edge supports up to 100 different user codes. With this feature, you can give everyone who uses the system regularly their very own personalized user code. When you set up a code, you will be asked to provide the numeric code that will be used for disarming the system. If you have slots open for Automatic Bluetooth Disarming and Facial Recognition using personalized Facial Biometrics, then you can also set up those features when you create the new user.

We're back with more 2GIG Edge content today. First, if you haven't already seen our post about setting up 2GIG Edge Facial Recognition, then make sure to go check that out. We really want each new Edge user to get the most out of their system. But today's topic is Automatic Bluetooth Disarming.

Whether you prefer to call it Automatic Bluetooth Disarming, Bluetooth Low Energy, Bluetooth LE, or whatever, it's a pretty cool feature for the new 2GIG Edge Alarm System. It's actually pretty similar to what Qolsys offers on the Qolsys IQ Panel 2 Plus. I personally found the 2GIG Edge Bluetooth Disarming feature a little bit easier to set up, though I will admit that I also found the options associated with the feature to be a bit lacking. And by that I mean, there aren't really any options for the feature, other than turning it ON or OFF, or as 2GIG likes to call it, ACTIVE or INACTIVE.

You should also keep in mind that only a maximum of five (5) phones can be set up with the feature, and you can only have one (1) phone paired per user. If you want to have the maximum 5 phones set up for Automatic Bluetooth Disarming, then they will need to be set up with 5 different users. And we also want to mention that the feature can only be used when the system is Armed Away. It won't work when the system is Armed Stay. But all of that aside, we'll just have a fairly quick post today, I'm just going to give you a quick rundown of setting up the feature and putting it into action.

First, to get started setting up 2GIG Edge Automatic Bluetooth Disarming, you need to access the Users Menu. Start from the main screen of the 2GIG Edge Panel. Click the small Settings Icon (the gear) in the bottom-right corner. Then enter in the Master Code (default 1111, but usually changed) or the Installer Code (default 1561, not usually changed), or use Facial Recognition if you have the feature set up for the Master User. Once inside, choose Users to access the Users Menu.

In the Users Menu, find the user you want to set up Automatic Bluetooth Disarming for. You can do it for the Master User or any other valid user. You cannot set it up for the Installer Code, which makes sense because the Installer Code cannot disarm the system. And you cannot configure it for the Duress Code either, as that would certainly lead to countless false alarms, which we obviously don't want. But in any case, decide on a user that CAN be set up for Automatic Bluetooth Disarming, and click the pencil icon next to the name to access the edit screen for that user.

As you go down the list, you will see options for Display Name, Access Code, Facial Recognition, Bluetooth Disarming, and User Number. Obviously, the one we want is Bluetooth Disarming. And when you click that, you will be taken to the Bluetooth Disarming Edit Screen for the user you selected.

At this time, you should turn ON your phone's Bluetooth feature. You will very shortly be putting the panel into a scanning mode where it can find pairable Bluetooth devices. Remember that you can only pair certain Bluetooth devices, namely smartphones. You won't be able to pair something like a tablet or a laptop. Again, this makes sense based on how the feature is used.

When you are ready, click the blue PAIR button on the right-hand side. Then press the green Scan button on the following screen. The Edge will begin scanning for a pairable Bluetooth device. If everything was done correctly on the Edge, and your phone is in its Bluetooth pairing mode, then it should appear. In our example, the Bluetooth device is called VELVET.

You should also notice a Bluetooth pairing request on your smartphone.

Once you click the Pair button on your phone, you will get the notification on the panel. Press the green Pair Device button to complete the process.

And that's pretty much it! You can make the feature ACTIVE or INACTIVE within the settings menu for the assigned user. When active, the feature will always be in effect. However, there is one exception. If the panel detects that the phone is still present when the system officially becomes armed - in other words, immediately after the Exit Delay has expired - then that phone will be barred from activating the feature for the current arming session. This is designed intentionally to prevent the panel from being accidentally disarmed prematurely because of a forgotten or left-behind phone. If you realize you forgot your phone before you left, then don't expect that phone to be able to activate the feature and disarm the system. But, the feature can still be activated by a different phone, as long as that phone was properly programmed and it was outside of wireless Bluetooth range of the panel when the Exit Delay expired. One other note is that the phone must be disconnected from the 2GIG Edge for ten (10) full seconds to prevent being barred from activating the feature for that arming session.

As we mentioned earlier, a maximum of five (5) users on the 2GIG Edge can be set up with the Automatic Bluetooth Disarming feature, and each user can only have one (1) paired phone. The feature will only work in Arm Away mode. It will not work when the system is Armed Stay. Activating the feature is quite simple. Your phone should automatically connect with the Edge once it gets into Bluetooth range. But the system won't actually go and automatically disarm until you activate a delay period by faulting an Entry/Exit Zone, or in other words, opening a door used for coming and going, such as a front door, back door, or garage door. For the feature to work properly, the phone must "connect" with the panel before the Entry Delay is triggered. And with the phone already connected, the system should disarm immediately upon activating the Entry/Exit Zone.

There is a timer so that the feature won't activate right away. This is to prevent you from accidentally activating the feature while you are still nearby after already arming the system. This timer is five (5) minutes. In other words, 5 minutes after you arm your system, once the system detects the paired Bluetooth device, if the system is in its Entry Delay window, it will disarm. It's super convenient, and it's good to see that 2GIG accounted for the possibility of a forgotten phone so that it does not create a security risk. But it is a bit questionable that there's no way to change or adjust the 5-minute timer. Maybe 2GIG can make this an adjustable setting in a future update? We would sure appreciate that!

When actually using the feature, it is advised that you check and make sure that the Bluetooth on your phone is reconnected before faulting the Entry/Exit Zone and activating the Entry Delay Period. If it's not reconnected to Bluetooth, then the feature will not work, and the system will not disarm automatically. We also want to say that to prevent false alarms, you should always be prepared for the possibility that the feature may fail. Be prepared to disarm with a valid code if needed. It's true that you can also disarm with Facial Recognition if that is set up, but you should always be prepared for the worst. Out of the three - Bluetooth, Facial Recognition, and classic code entry - classic code entry is still the most dependable. But we can also say that when testing the Bluetooth Disarming feature at Alarm Grid, it worked flawlessly.

Have you gotten to try out 2GIG Bluetooth Disarming yet? What do you think of the feature? Leave your thoughts in a comment down below. And stay tuned for more security system content on the Alarm Grid blog coming soon!!

You might be checking your calendar because it's Friday, and this is a video recap, and we usually save those for Mondays. Well we had four (4) videos from earlier this month that we never managed to recap, so we figured why not now? The topics today are VISTA Panels and the Tuxedo Keypad.

Honeywell VISTA System: Factory Defaulting

I show you how to Factory Default a Honeywell VISTA Security System. This process is very simple. You just get into programming with the command [Installer Code] + [8] + [00], with the default Installer Code being 4112. You can press [*97] to perform the default. The panel will beep three (3) times to confirm. You should also press [*96] to default the panel account and Computer Station ID (CSID). You can then press [*99] to exit programming. You can perform the default on an Alphanumeric Keypad, a Fixed English Keypad, or a Tuxedo Touchscreen Keypad in its Console Mode.

Honeywell Home Tuxedo: Local Scenes Using Sunrise & Sunset

I explain how you can create local smart scenes on a Honeywell Home Tuxedo Keypad to be set with time-based triggers for the local sunrise or sunset time. In the upper-right corner of the main Tuxedo screen, there is a weather display. If you click on this, then you can set the ZIP Code for the keypad. The Tuxedo will use this ZIP Code and its WIFI connection to get the daily sunrise and sunset time for any scenes set to trigger that way. If the Tuxedo loses its internet connection, it will just use the last recorded sunrise time and sunset time.

Honeywell Home Tuxedo: Setting Up Web Server & Remote Access

I show you how to set up web server access so that you can control the Tuxedo Keypad from a web browser. After setting up the feature by entering a username and password into the designated section of the Tuxedo, you can enter the Tuxedo IP Address into the web browser of an IP-connected device to access a login screen. The device used must be on the same network as the Tuxedo Keypad. Provide the username and password that you set up at the Tuxedo. This will open an interface resembling the old style Tuxedo Touch, and you can use that you control the Tuxedo and the connected VISTA.

Honeywell Home Tuxedo: Web Interface Cannot Include/Exclude Z Wave Devices

I explain that you cannot include or exclude Z-Wave devices when accessing the Tuxedo Keypad from a web browser, also known as the Tuxedo Web Interface or Tuxedo Virtual Interface. Although you can perform almost all of the same commands from the virtual Tuxedo Web Interface as you can from the Tuxedo Keypad itself, you cannot add or remove Z-Wave devices. This is because the necessary menu option for adding and removing Z-Wave devices is not present inside the Tuxedo Virtual Interface. You can only add and remove Z-Wave devices by interacting with the actual Tuxedo Keypad itself.

With the 2GIG Edge now available, users have access to some features we have never seen before in home security. One feature that really stands out is the system's facial recognition capabilities. This is the first ever panel from Alarm Grid to support facial recognition disarming!

The 2GIG Edge facial recognition feature is set up when you go to configure a user for the system. You can also configure it for the Master User, which is likely what you will want to do, along with changing the code away from its default of 1111. This is probably one of the first things you will do after getting the 2GIG Edge Security System, so consider this to be a bit of a starter's guide as well.

And don't forget that the feature is totally optional to use. If you don't want your 2GIG Edge System storing your "facial biometrics", then you don't have to. But if you do decide to set up the feature, we'll tell you right away, it works very well, and it's super convenient. It is also important to mention that all facial biometric information is only stored locally at the panel. This information is neither shared nor stored with Alarm.com in any fashion. Up to ten (10) users on a single 2GIG Edge Panel can be set up with the Facial Recognition feature, so do keep that in mind if you have a large number of users set up with your 2GIG Edge. But with that of the way, let's get started setting up the Facial Recognition feature on the 2GIG Edge!

What you need to do is access the User's Menu. Begin by clicking the Settings Icon (the gear) in the bottom-right corner. Then provide the Master Code (default 1111) or the Installer Code (default 1561). Then choose Users. And just like that, you are in the Users Menu.

You can click the Add User button in the bottom-right corner to create a new user. But if you haven't configured the Master User yet, then that's what you should do first. To configure the Master User, just click on the pencil icon next to it. You will be taken to the menu where you can adjust a variety of different settings.

From here, you can set a custom Display Name if you want a more personalized touch than "Master User". But today, we're going to focus on the facial recognition feature. You can see that it is disabled by default, so you should go and enable it by setting the toggle bar to green. And once you do, you will be greeted by the Facial Recognition Disclaimer Screen. Read through it, and assuming you agree, then click the Agree button in the bottom-right. You have to scroll all the way through it, or else you won't be able to click the Agree button, as it won't be illuminated.

Then you will need to capture your facial profile. You start by pressing the Begin button. You will need to position your head into the outlined box. Then once it recognizes your face, the outline will turn green. You will be asked to look to the right, and it will detect the movement. Then you will be asked to look to the left. Again, the movement will be detected. Oh, and when you go to do this yourself on your own 2GIG Edge, you don't need to have your phone in the photo. I was just trying (with varying degrees of success) to capture the moment in a series of photos. If you just complete the process normally as 2GIG intended, it's very easy.

You want to be very careful when capturing your facial profile - definitely more careful than me trying to pull double-duty by trying to take photos of the process at the same time! Make sure your face fits as nicely in the outline as possible. Feel free to move your head closer or further away from the panel if you need to. Then, when asked, turn slightly to the right, and then slightly to the left, and you will be all done! It only takes a matter of seconds. You will get the "Congratulations" message, and the feature will be in effect. And if you feel concerned that maybe you did a shoddy job, you can always reconfigure your 2GIG Edge Facial Profile later on. If you find that the system is having a tough time recognizing your face, then repeating this process (and doing it carefully) can make all the difference.

Once you click Next, you will be taken to a screen where you can choose to watch a tutorial video about how the Edge uses facial recognition. It may be helpful for you to get the very most out of the feature. Or you can skip it if you feel like this guide is sufficient. But you will still need to take an "Avatar" photo. Again, I'm a one-man team, so I tried to take a photo of myself trying to take a photo of myself (I never thought I'd write that sentence). Considering the circumstances, I think my "Avatar" turned out pretty nice!

If you're satisfied with your appearance, you can choose Use This Image. Or if you're a perfectionist, feel free to Retake Photo. If you decide that you can't take a good photo to save your life, then you can choose to Skip the step. But after that, facial recognition will be ready to go. If you did this for the Master User, you can even use facial recognition to get into Master-level programming. Whenever the system needs a code, the panel camera will activate. You just position your head, look left and right (like you're suspicious), and you will get in. Now the real question - can I take a photo of myself passing a facial recognition test?

Disclaimer - I cheated. That shot above is actually a video frame. The "User Master User Recognized" message only appears on the screen for a split-second, much too fast for an amateur self-cameraman like me to take a proper photo. But let's focus on what really matters here. This feature actually works VERY well. You can see it recognized me quite easily. And don't worry about it being a security risk. NOBODY else in the Alarm Grid Office could disarm with my facial profile. We had someone else try. They don't have the same "facial profile" as me, so the Edge wouldn't acknowledge them. But my face is able to trigger it quite easily.

You can use facial recognition to arm, disarm, and even enter into Master-level programming when a code is needed. Just be careful to set up your "facial profile" properly, and the 2GIG Edge will take care of the rest. If you have any thoughts on the feature, please share them down below in a comment. And stay tuned for more content from Alarm Grid coming soon!

Qolsys has released the long-awaited Firmware Version 2.6.0. This will be the base version for the Qolsys IQ Hub and will allow users to configure the new IQ WIFI Mesh Router from the touchscreen of the IQ Panel 2. These are only a couple of the new features. This is truly an exciting update!

We've been talking about the Qolsys IQ Hub, well, forever, it seems. But honestly, it's been "coming soon" for over a year now. We are so glad that the wait is almost over. The Qolsys IQ Hub will truly be a DIY dream. Qolsys has taken a "see no green" approach to this panel, meaning there is no reason to open the panel fully, so you should never see the green printed circuit board (PCB). It won't even have screw terminals! The battery will be easily end-user replaceable with a minimum of "deconstruction" to the alarm panel itself. Some of the best features of the IQ Panel 2/2+ will be available in this new panel, such as Bluetooth disarming, and Alarm.com Camera Streaming at the panel.

A couple of things have been removed though. It will not have a built-in camera, nor will it offer 2-way voice capability. The IQ Hub is meant to be a slightly less expensive alternative to the IQ Panel 2 or 2 Plus, and to the Qolsys IQ Panel 4 that we should be seeing later this year. Initially, the IQ Hub will support PowerG Wireless Sensors, but later, there will be 319.5 MHz, 345 MHz, and 433 MHz options available. Each IQ Hub is intended to support only one (1) RF frequency.

You might be saying, "I thought this was a blog about Firmware Version 2.6.0?" Well, it is. But the fact that we have Firmware Version 2.6.0 available now means that the full release of the Qolsys IQ Hub won't be far behind. The Qolsys IQ Hub is scheduled for a Q2 2021 release. Aside from all the new features and improvements for the IQ Panel 2 Plus itself, another exciting capability that is added in this firmware release is the ability to control and configure the new Qolsys IQ Router through the IQ Panel 2 or 2 Plus Touchscreen.

The Qolsys IQ Router is also slated for release in Q2 of 2021. This is a mesh router system that will support up to eight (8) nodes, and both 2.4 GHz and 5 GHz networks. What's great about this product is that it allows a user to create a WIFI subnet inside their regular network. Any devices that use WIFI can be attached to the network, not just security devices, and multiple nodes (up to 8) can be added to strengthen the mesh network. If you change internet providers or even just internet equipment, you simply unplug the IQ Router from the existing router, plug it into the new router, and all of the WIFI devices will remain connected to the WIFI sub-network without having to reconfigure any of them. These are two upcoming products associated with the release of Firmware Version 2.6.0 that we're really looking forward to.

Below you'll find some of the additional new features supported on Firmware Version 2.6.0:

New Features:

• Support for DSC hardwire keypads (HS2LCD, HS2ICN) via the CORBUS on the PowerG Hardwire to Wireless Translator (PG9WLSHW8) with Firmware V 1.1. Also added new PGM system triggers for Police, Fire, Aux & CO emergency.
• Support for DSC NEO Wire-Free Keypads HS2LCDWFx, HS2LCDWFxENG.
• Support for new V4 PowerG Daughter Card.
• Panel now supports remote Z-Wave Smart Start integration from Alarm.com.
• This update includes the critical firmware2 fix that resolves an issue where certain panels would automatically reboot with previous firmware applied.

Fixes & Improvements

• Added a setting to allow the panel to send 1 or 10 images taken by PowerG Image Sensor Cameras (PG9934P, PG9944, NEXT CAM, PG2, NEXT CAM K9-85 PG2, BW-IRC, BW-IPC, TOWER CAM PG2, BW-ODC) during an alarm event to Alarm.com. Previously, ten (10) images were stored locally at the panel, but only the first image was sent to Alarm.com.
• Added a setting allowing alarm dealers to select a specific time for Communication Tests to be sent to the monitoring station. If no selection is made, the time will be randomized.
• Added a setting for detection direction on PG9902 Outdoor Curtain PIR. Users can choose left to right, right to left, or both.
• Added the ability to disable PowerG activation LED on devices that have one in order to conserve battery.
• Added Partition support for EN Grade 2 Panels.
• Improved 700-Series Z-Wave performance on UK & EU Panels.
• Bluetooth Disarm now available for UK & EU Panels.
• Added language support for Spanish (Spain), French (France), Finnish, and Polish.
• Added support for European date format: DD.MM.YYYY.
• Improved cellular strength matching between Panel and Alarm.com for Latin America.
• Silent and Audible Panics now report separate CID codes to central station.
• Duress Alarm and Silent Police Panic can now be dismissed from Alarm.com.
• Improvements to PowerG Wireless keypad functionality (WS9LCDWFx).
• Keyfob arming now follows the Auto-Bypass setting on the panel.
• Duress codes from KP-140 & KP-141 now transmit to Alarm.com.
• Corrected an issue where a PG9905 Temperature Sensor would send double alarms for the same event.
• Fixed an issue related to virtual device integration on the panel, which includes Liftmaster Garage Door control from the panel UI, and Solar Integration from Alarm.com. See TSB 201026 for additional details.

Into each life, a little rain must fall. It's not all good news, although, this is more of an inconvenience than actual bad news. Because Firmware Version 2.6.0 also contains the important firmware2 fix, it must be downloaded and installed from the Qolsys Server. The server has some logic built-in that allows it to tell if the panel being updated requires the firmware2 fix, or not. For this reason, much like Firmware version 2.5.5, Qolsys is not making this firmware file available for download. This means that Alarm Grid can't host it on our site.

What this means for the end-user is that in order to get 2.6.0, your panel must have a WIFI connection. Once it does, you have two ways in which you can get the firmware. You can request it from your alarm dealer, and they can push the update to your panel from Alarm.com. This will be a free update. As long as your panel has WIFI 24/7, this is a simple and no-fuss way to get your panel updated. Just remember, if for some reason your panel loses WIFI, the update won't go through. Alarm.com will not allow the panel to be updated via a cellular-only connection. You can also follow the instructions below to request the update via Patch Tag.

If your panel happens to be in an area where there is no WIFI, maybe it's a hunting or fishing cabin, or a second home where WIFI is not readily available, then you may be able to use your cell phone as a mobile hotspot and fool the panel into thinking it's connected to WIFI. The amount of data in this file is about 250 MB according to Qolsys. Alternatively, you may be able to move the panel to a spot that has WIFI available just long enough to perform the upgrade. In a situation like this, you need to be in control of when the update begins, so in this case, you would want to use the "Patch Tag" method of updating. To do so, once your panel has a WIFI connection, do the following:

Follow these instructions after making sure your panel is on version 2.0.1 or higher. If the panel is on 2.5.0 or 2.5.1, the user must first update to 2.5.3 before running the update for 2.6.0:

• Touch the small gray bar in the center at the top of the Home screen on the panel.
• Touch “Settings”
• Touch “Advanced Settings”
• Enter a valid Installer or Dealer Code (defaults are 1111 and 2222 respectively)
• Touch “Upgrade Software”.
• Touch “Patch Tag” and enter: iqpanel2.6.0 then touch “OK”.
• Important: If you need to install 2.5.3 prior to this update, the Patch Tag for that version is: iqpanel2.5.3. Run that update before running the Patch Tag for 2.6.0.
• Touch “Upgrade Using Network”. If the panel is connected to WIFI, the system will begin downloading the update, it will be installed when the download completes. Once the update begins Do Not Touch The Screen! The update will take about five (5) minutes, and the panel will reboot as a part of the process. When the panel returns to the home screen and the Green LED at the right lights, the process has completed.

What do you think about the new Qolsys firmware, and the new products they have in the pipeline? Share your thoughts in the comments below. Is there a security topic you'd like to see us discuss? If so, leave a comment and we'll be happy to cover any security-related topics of interest. As always, we look forward to hearing from you!

It's always a great start to the week when there's a new Alarm Grid video recap! We have six (6) new videos to check out this time. I had to step in front of the camera again, as others continue to work from home. It will be a bit longer before others return. But anyway, here are the videos.

Interlogix Simon XTi & XTi-5: Setting Installer Code to Default

I show you how to set the Installer Code on an Interlogix Simon XTi or Interlogix Simon XTi-5 to its default setting. The default Installer Code for these systems is 4321. This is actually the same default code as the default Dealer Code for these systems. The only way to have the same Installer Code and Dealer Code on an Interlogix Simon XTi or Interlogix Simon XTi-5 is to keep both of the codes at their default setting of 4321. If you change either code, then you must factory default the system to get both codes back to the default.

IQ Panel 2 Plus: Setting Installer Code to Default

I show you how to set the Installer Code on a Qolsys IQ Panel 2 Plus back to default. This system has a default Installer Code of 1111. Alarm Grid recommends keeping the code at its default so that you do not become locked out of programming. If you forget the default code, you can always look it up later. Keeping the Installer Code at the default does not present a security risk because you cannot disarm the system with that code. To reset the Installer Code, you must know either the current Installer Code or the current Dealer Code.

Connecting August Smart Lock Pro to WIFI

I show you how to connect the August Smart Lock Pro to a WIFI network. To do this, you will need an August Connect WIFI Bridge. Alarm Grid sells a bundled kit that comes with both devices. Connecting your August Smart Lock Pro to WIFI will allow you to control the lock remotely through the August Home App when your phone is outside of Bluetooth range. The only other ways to control the lock remotely are outside of the August App through Apple HomeKit or Z-Wave. The August App switches to WIFI automatically once you are outside of Bluetooth range.

Using August Smart Lock Pro With Apple HomeKit

I show you how to configure the August Smart Lock Pro for use with Apple HomeKit on an Apple iOS device. All HomeKit communication for the August Smart Lock Pro occurs through wireless Bluetooth connectivity between the lock itself and a dedicated HomeKit Hub. The dedicated HomeKit Hub can be an Apple iPad, an Apple HomePod, or an AppleTV Gen 4 or higher. You must keep the dedicated HomeKit Hub within Bluetooth range at all times for proper connectivity. The lock cannot use WIFI to communicate with the HomeKit Hub, even if an August Connect WIFI Bridge has been configured.

Wired Alarm System: Power Cycling

I show you how to power cycle your hardwired security system. Power cycling, or a power cycle reset, involves powering the system down and then powering it back on. There are a few reasons you might do this. If you are adding new hardware, such as a new keypad or a new alarm monitoring communicator, then you must power down your system first, and then power it back on after the hardware is installed. You might also power cycle as a general troubleshooting step. Most wired alarm panels require you to manually remove and restore power to fully power cycle.

Wireless Alarm System: Power Cycling

I show you how to power cycle your wireless security system. The reasons for power cycling a wireless system are usually the same reasons you would power cycle reset a wired alarm system. These reasons include making hardware changes and general troubleshooting. But for a wireless system, there is often a menu option you can use to reboot the system, without needing to manually drop and restore AC power and battery power. You should refer to the installation manual for your wireless alarm system to learn how to reboot through a menu selection, as it differs between systems.

After much anticipation and speculation, the 2GIG Edge Alarm System is finally here! We have the Edge Panel available in two (2) cellular communicator options (AT&T or Verizon), plus complete 2GIG Edge System Kits, and various alarm system accessories exclusively for use with the Edge.

If you have been keeping up with the Alarm Grid blog, then you probably already know that the Edge is perhaps the single most highly anticipated thing we have ever seen out of Nortek Control and 2GIG. The state-of-the-art wireless all-in-one (AiO) panel retains virtually all of the same great features and capabilities of the 2GIG GC3e System that came before it, including a 7-inch LCD touchscreen for easy and seamless navigation, 100 wireless zones, support for 2GIG eSeries Encrypted Sensors, and legacy 345 MHz sensors (both Honeywell 5800 and 2GIG 345 MHz), the ability to build and customize up to four (4) individually controlled and operated Smart Area Partitions, One-Touch Arming, Chime & Voice functionality, Alarm.com connectivity, a digital slideshow picture frame, and much more.

But what makes the 2GIG Edge different and unique is its new features. First of all, the Edge has a completely refreshed design for a 2GIG Panel, as it is the first system from 2GIG to break away from the traditional all-white panel. Instead, the Edge comes in a black design that looks impressively modern and fits in nicely with almost any setting. We're also pleased to say that 2GIG was able to fit more hardware into the Edge Panel, putting it in on par with the Qolsys IQ Panel 2+ panels. This includes a built-in glass break detector, a front panel camera that offers facial recognition, and an 85 dB sounder for alarm events.

One noteworthy difference with regard to 2GIG Edge facial recognition is that it can be used for automatically arming and disarming the system upon detecting the user's face, which is not possible on the IQ Panel 2 Plus. Other familiar IQ2+ features also offered with the Edge include optional automatic Bluetooth disarming for your phone, panel live-streaming for compatible Alarm.com Cameras, and full connectivity with the Alarm.com security and automation platform.

Perhaps one of the most important aspects of the 2GIG Edge is the fact that it has a built-in LTE cellular communicator. This is used for connecting the system with Alarm.com, since ADC requires that all systems using their services have an active cellular communication path. This is in addition to the internal WIFI card for the 2GIG Edge that is also used for communicating with Alarm.com. Using cellular and internet communication together on a security system is often referred to as dual-path connectivity, and it is great because it helps to ensure that the system stays monitored during any type of communication outage. But while internet connectivity is technically optional, cellular communication is required. This means that you will need a monitoring plan that includes cellular communication to get the 2GIG Edge monitored. Some monitoring plans you may consider include the Gold and Platinum Level Plans from Alarm Grid (Self or Full). You can learn all about Alarm Grid monitoring plans in this comprehensive blog post.

As we mentioned before, the cellular communicator for the 2GIG Edge is built into the panel. While this might seem like a positive attribute, it is a bit of a double-EDGEd sword when you consider the issue more closely. On one hand, this means that there is no need to purchase a separate communicator for the 2GIG Edge. Everything needed for the system to connect with Alarm.com is built into the panel. But this also means that if something ever goes wrong with the communicator, then it will be necessary to replace the entire panel, rather than just simply swapping out the communicator. The same is true for the system's WIFI card. If it is damaged, then a completely new system is needed. There is also no word on how a built-in LTE cellular communicator will affect the system in the very distant future when LTE will inevitably face its own sunset. Fortunately, this is unlikely to be a concern for at least 15 to 20 years. We've also seen the Qolsys IQ Panel 2 Plus experience tremendous success while also opting for an integrated, irreplaceable LTE cellular communicator and WIFI card, so there's a good chance that the Edge will end up being just as successful. But we do want to give recognition to Resideo and their PROA7PLUS System for having the foresight to use fully replaceable LTE cellular radios (AT&T or Verizon), plus fully replaceable WIFI modules.

One thing new to the Edge that we have never seen on any other alarm control panel before is a 700-Series Z-Wave Controller. Also known as Z-Wave Plus Version 2, the 700-Series of Z-Wave Smart Home Automation promises significantly better wireless range and battery life, as well as much stronger wireless security when compared with previous iterations of Z-Wave technology. Although we haven't seen many 700-Series Z-wave devices hit the market just yet, it is worth mentioning that 2GIG recently released their own Z-Wave 700-Series Smart Thermostat, the 2GIG STZ-1. This smart thermostat can make a great addition to your new 2GIG Edge System and the automation network you plan to build around it. Remember that we have all sorts of Z-Wave lights and Z-Wave door locks available on our site for you to construct a complete smart home to make your life easier. But if you want to hold out a bit longer for the 700-Series Z-wave devices that will inevitably make their way to the marketplace sooner rather than later, then we don't blame you at all. And as you may have guessed, every Z-Wave home automation device that you pair locally with the 2GIG Edge will also be accessible remotely through Alarm.com once you get the system monitored with a plan that includes remote access.

With all of the introduction and explanation out of the way, let's take a look at the new products. First up is the base 2GIG Edge Panel, available in AT&T LTE and Verizon LTE:

• 2GIG Edge System w/ AT&T LTE
• 2GIG Edge System w/ Verizon LTE

If you are starting from scratch, then you might prefer to purchase one of our 2GIG Edge Starter Kits, which also include some sensors for you to pair with the system, as well as a Honeywell LT-Cable for easily powering the system. You can choose whether you want a fully encrypted kit with only encrypted sensors or a standard wireless kit, where the included door and window sensors don't utilize wireless encryption. Keep in mind that you can always upgrade to encrypted sensors later if you start out with a non-encrypted system. And also remember that you will need to decide whether you want your 2GIG Edge System to have an AT&T LTE Communicator or a Verizon LTE Communicator. This may be the most important consideration prior to purchase since the LTE communicator can't be replaced. Be sure to check coverage maps for the area where the panel will be used, and choose whichever carrier will have the best signal in the area.

Our system kits come in two (2) sizes. First, we will look at the 3-1 Edge System Kits that include three (3) wireless door and window sensors, and one (1) wireless motion detection sensor. These 3-1 Kits are best-suited for use in a smaller home or an apartment. Here are our 2GIG Edge 3-1 System Kits:

• 2GIG Edge 3-1 Kit w/ AT&T LTE
• 2GIG Edge 3-1 Kit w/ Verizon LTE
• 2GIG Edge 3-1 Encrypted Kit w/ AT&T LTE
• 2GIG Edge 3-1 Encrypted Kit w/ Verizon LTE

We also have our 10-1 Edge System Kits that come with ten (10) door and window alarm sensors, and one (1) motion sensor. This size kit is best used for a larger home or a small business. Again, the same equivalents apply to this size, so you have four (4) possible kits to choose from. Here are the 2GIG Edge 10-1 System Kits from Alarm Grid:

• 2GIG Edge 10-1 Kit w/ AT&T LTE
• 2GIG Edge 10-1 Kit w/ Verizon LTE
• 2GIG Edge 10-1 Encrypted Kit w/ AT&T LTE
• 2GIG Edge 10-1 Encrypted Kit w/ Verizon LTE

Lastly, we want to check out the system accessories for the 2GIG Edge. There are a few usual suspects here, including a replacement transformer and a replacement backup battery, plus a specially prepared power cord released by 2GIG. But we think the most interesting accessory is the wireless touchscreen keypad built exclusively for use with the 2GIG Edge Alarm System. Again in a similar fashion to the IQ Panel 2 Plus, the 2GIG Edge Remote Keypad mimics the system's display and can perform virtually any system function, much like the IQ Remote. But unlike Qolsys and the IQ Remote, 2GIG has made their remote keypad with an end-user replaceable battery, which is a huge improvement in our eyes.

Here are the 2GIG Edge System Accessories:

• 2GIG AC1 Replacement Transformer
• 2GIG Edge 24+ Hour Backup Battery
• 2GIG Edge Prepared Cable w/ AC1 Barrel Connection
• 2GIG Edge Remote Keypad w/ Touchscreen Controls
• 2GIG Edge Remote Keypad Backup Battery

One final note about the 2GIG Edge is that there has been no indication that 2GIG intends to release a new "exclusive" sensor lineup for use with the system. Historically, this is a bit unusual, as you traditionally see a new security system (especially one as heavily promoted and anticipated as the 2GIG Edge) released alongside a new lineup of sensors designed specifically to accompany the system. Even the last major releases from 2GIG saw this, as the 2GIG GC2e and 2GIG GC3e became synonymous with the encrypted 2GIG eSeries Sensors. We only mention this because it's likely that some users out there will be actively looking for sensors to add to their new 2GIG Edge System, and they may be surprised to learn that there is no special 2GIG Edge Sensor Family. However, you still have a plethora of great sensor options to choose from, as the 2GIG Edge thrives in terms of backward compatibility. As we mentioned earlier, the system supports encrypted sensors from the 2GIG eSeries Lineup, plus non-encrypted Honeywell 5800 Sensors (uni-directional only) and 2GIG 345 MHz Sensors. If you are looking to expand upon your 2GIG Edge Alarm System, then those three (3) sensor families give you some awesome options to choose from!

The 2GIG Edge System, our 2GIG Edge System Kits, and the 2GIG Edge Accessories are all available now, and they can be purchased from the Alarm Grid website. Do you have any thoughts or questions about the 2GIG Edge? Leave them down below as a comment. We would love to get some discussions started on this super exciting new security system. Do you think the 2GIG Edge has what it takes to compete with strong systems like the Qolsys IQ Panel 2 Plus and Resideo PROA7PLUS? What aspect of the 2GIG Edge has you the most excited? Is there anything you would like to see in a future firmware update or patch for the Edge? Get the discussions started down below, as we look forward to hearing from you. And stay tuned to our blog for more security system news coming soon!

If you have a new Alarm.com Security Camera or you are thinking about getting one, then you may want to know just how easy it is to get a camera online and paired with your personal Alarm.com account. Today, we're looking at the setup process for the ADC-V515, ADC-V523, and ADC-V723.

You may recall that the ADC-V515, ADC-V523, and ADC-V723 were our Top Alarm.com Camera Picks in a post we made a couple of months ago. These are indeed the cameras you will most likely be considering if you are a residential user. They're great because they can be powered with a simple plug-in adapter that comes included with each device, and they are also extremely easy to pair with the local WIFI in your home. Plus, the ADC-V515 and ADC-V523 Indoor Cameras can be rested on a desk, table, or countertop for a tools-free installation. The ADC-V723 Outdoor Camera needs to be hard-mounted, so you will have to break out the toolkit to install that one. But just drill a few holes and secure the camera's backplate using included screws, and that camera will also be ready to go.

The other popular Alarm.com Camera for residential use is the ADC-V622, which is also sometimes called the Alarm.com Wellcam. Unlike the other three (3) cameras, Alarm.com markets the ADC-V622 for more of an "independent living" solution so that you can monitor a loved one. It can make a good security camera as well, though its applications are usually a bit different. Alarm.com also has a great lineup of commercial security cameras, which you can usually identify by having a C in the name (e.g. ADC-VC826). But for today, our focus is strictly on the three (3) main residential security cameras, the ADC-V515, ADC-V523, and ADC-V723. We may cover the other cameras in a future post as well, so stay on the lookout for that. But for now, besides the camera, the other things you need to get started are a home WIFI network and an alarm monitoring plan with video surveillance that includes access to Alarm.com, such as an Alarm Grid Platinum Plan. You can learn all about our monitoring plans in this post. Remember that you will only use Alarm.com Cameras if your security system supports Alarm.com, or if you choose to use a stand-alone video-only Alarm.com plan. If you have a Resideo or Honeywell Alarm System, then your system will most likely use Total Connect 2.0 instead of Alarm.com. In that case, there is a nice selection of TC2 IP Cameras you can choose from. But today, we're only looking at Alarm.com Cameras.

When you have a new Alarm.com camera, the first thing you will want to do is power it on. For the three cameras we're checking out today, the power adapter comes included. Most users find the stock setup to be sufficient, but Alarm.com does offer a convenient 9-foot extension cable called the Alarm.com ADC-VPE-9FT-W if you need an extra-long wire run to the nearest outlet. Alarm.com recommends extending the power wire no more than 100 feet. Once you plug the camera in, you can verify that it is receiving power by seeing that the camera's LED light has turned on.

The next step is to get the camera online. These are WIFI cameras that don't support wired ethernet options. You must get the camera connected to wireless WIFI internet. The ADC-V523 and ADC-V723 support both 2.4 GHz and 5 GHz networks. But the ADC-V515 only supports 2.4 GHz networks, and it will not support 5 GHz networks. Keep that in mind if you are using the ADC-V515. Each camera can be paired using AP Mode pairing or WPS pairing. Of these two methods, AP Mode pairing is more secure, and it is the method recommended by Alarm Grid. Check out any of the FAQs below for instructions on AP Mode pairing:

• ADC-V515 AP Mode Pairing
• ADC-V523 AP Mode Pairing
• ADC-V723 AP Mode Pairing

WPS, stands for WIFI Protected Setup. You can use WPS pairing as an alternate method for getting your Alarm.com Camera online. Although WPS pairing is usually seen as easier than AP Mode pairing, it isn't as secure, and it opens up the door for various network vulnerabilities. If you accept the risks, then we have guides showing WPS pairing as well.

• ADC-V515 WPS Pairing
• ADC-V523 WPS Pairing
• ADC-V723 WPS Pairing

Once your camera is online and has a solid green LED, all you need to do is pair it with your Alarm.com account. You can do this using the website or mobile app. Both methods are very easy, so it really comes down to preference as to which one you use. If you decide to pair through the website, then make sure you are using a compatible web browser for Alarm.com.

• ADC-V515 Account Integration via Website
• ADC-V523 Account Integration via Website
• ADC-V723 Account Integration via Website

If you haven't tried out the Alarm.com Mobile App for controlling your system remotely, then setting up a camera through the mobile app can be an excellent way to show you how it works. Anyone with an Alarm.com account can use the mobile app at no extra charge, and you can conveniently download it for free from either the Google Play Store on Android or the Apple App Store on iOS. Then use one of these guides to pair your Alarm.com Camera:

• ADC-V515 Account Integration via Mobile App
• ADC-V523 Account Integration via Mobile App
• ADC-V723 Account Integration via Mobile App

We hope that you find these guides useful for setting up an Alarm.com Residential Camera. We will likely be covering the Alarm.com Wellcam ADC-V622 and the Alarm.com Commercial Security Cameras sometime in the near future, so stay on the lookout. Feel free to comment below to share your thoughts on Alarm.com Cameras. What do you like about them? Is there anything you'd love to see in future updates and releases? Leave a comment down below, and stay tuned for more content on security systems and cameras coming soon.

Here at Alarm Grid, we try to help as many people as possible with their alarm system. Sure, we hope it will lead folks to choose us for their alarm monitoring needs. But it's also because we're simply helpful people. An alarm in your home or business should help quell fears, not cause them.

We've begun what I think of as "Silly Season". You may be familiar with this term from Nascar, but for us in the alarm industry, this is the time when a lot of home buying and selling occurs. During this time, we get a lot of calls that go something like this, "I just moved into a home with an existing alarm. We haven't been using it, but somehow it got armed, and now it's going off, and I don't know the code to disarm it. Please help!"

Moving into a new home is exciting, but it's also stressful and can be overwhelming at times. So, I've (Ms. Manners) put together this guide to help you, the person who moved out of the home in this scenario, to leave behind your alarm system in a way that's as stress-free as possible for all parties involved.

Ms. Manners Says: Notify Your Alarm Company

If your alarm system is monitored, be sure to notify your alarm company that you are moving out and that the system is staying behind. This may seem obvious, but many people assume that if they stop paying their monitoring fees, the alarm company will know they no longer want service and will cancel it on their own. This is not the case for a number of reasons! There may be contracts involved. There could be liability issues. So for many reasons - not the least of which is it's the polite thing to do - any time you wish to stop monitoring service to a particular address, you should notify the alarm monitoring company as soon as possible.

By notifying the alarm company, you do several things. You give them an opportunity to reach out to the new homeowner and introduce themselves. Hopefully, if you've had a good experience with your monitoring company, you will also put in a good word about them to the new homeowner. Both of these things give the company a leg-up when it comes to courting a potential new customer, and it also gives the new homeowner information based on your real-life experience, not just an advertisement in a new homeowner's mailer.

By notifying the monitoring company, you can also help to prevent any unnecessary dispatching of the authorities to this address. As bad as the scenario above is for the poor, uninformed new homeowner, it's worse for the police, fire, or EMS personnel who may respond to the alarm, which we know is false.

Remember, the person who signed up for the monitoring service at the address in the scenario above no longer lives there. That means the monitoring station is going to be calling people who have no idea what may be going on at this address (which is also an annoyance for the person receiving the call). In this situation, it is likely that the monitoring station MUST dispatch because if they don't (and there is some type of emergency) there may be repercussions for them. A monitoring station is always going to adhere to the adage, "Better safe than sorry." After all, safety is their business.

Ms. Manners Says: Default Users, But Not Zones

When you sell a house and the alarm system with it, you may think it's a good idea to set the alarm system back to factory default to allow the new homeowner a chance to program it as they see fit. Resist this urge! In most cases, what was your Front Door is now going to be their Front Door. What was your Kitchen Window is now going to be their Kitchen Window. John's Bedroom Window may become Jane's Bedroom Window, but this is a pretty simple thing to change and doesn't really call for the entire system to be set back to factory default.

When it comes to user codes, though, it is best to set these back to factory defaults. This will prevent the new homeowner from finding out what codes you used. After all, we are creatures of habit, and there's a good chance you'll use those same codes in your next system. Also, if you set the codes for the Installer and Master users back to their default, the new homeowner should easily be able to find out what they are by doing a quick search online. Then, if they find themselves in the messy scenario discussed above, they'll be able to get themselves out of it. Being able to get yourself out of a jam like this one can do wonders for your self-confidence.

System Manufacturers and their Default Codes

Use the information in the table above to set the codes in your panel back to their default values. If you don't see your panel listed, you can likely find the information you need with a quick online search. Performing this process is the single most helpful thing you can do for the new homeowner when it comes to the alarm system!

Ms. Manners Says: Leave Behind Good Notes

Any information you know about your alarm system, such as the manufacturer and model, the default installer code, and the default master code - each of which hopefully you have programmed into your panel by this time - will be helpful for the new homeowner. A list of zone numbers and their descriptions is also very much appreciated by a new homeowner. Leave them a note, tucked behind the keypad, or on a kitchen counter. Give them the sequence of keys to enter to disarm the system, or better yet, if you have the opportunity, show it to them, and then leave them a note to back up your demonstration.

If you're willing, leave them your contact information so they can contact you in the event that something unforeseen comes up. This is particularly important if your system is somewhat complex and has multiple home automation features integrated with it. I promise the last thing the new homeowner wants to do is bother you if they can avoid it. Everyone at Alarm Grid has talked with a frantic new homeowner who never even considered contacting the prior homeowner. It's usually something we suggest if we're unable to assist.

Fortunately, in most cases, we are able to assist, and we are happy to do so. This is just one of the many ways we make new friends here at Alarm Grid! I hope that anyone who is preparing to move out of a home and leave behind an alarm system will read this and use these suggestions to prepare.

If you happen to be moving into a home that already has an alarm system, and perhaps the previous homeowner didn't read this post, feel free to reach out to us. We're here Monday - Friday from 9:00 am to 8:00 pm Eastern Time. You can reach us via email, or by calling 888-818-7728.