DIY Security Systems Posts

Anyone setting up a new wireless security system will definitely want to consider picking up a Honeywell LT-Cable for their installation. This is a pre-prepared wire that doesn't require any stripping or special tools. All you need is a screwdriver to connect the panel and the transformer.

Alarm wiring is needed to complete the connection between the panel and its plug-in power transformer. Traditionally, users had to strip and prepare their own cabling, which made the process more tedious and difficult. But with prepared cabling like the Honeywell LT-Cable, the process is made much easier, and it really will work with nearly any security system. With this wire, you can install your own security system with just a screwdriver, and without having to hire a professional installer.

There are two (2) parts to the Honeywell LT-Cable. There is a smaller cord that connects with the power terminals on the back of your panel. The other end of this smaller cord has the female barrel connector. Then the larger cord has the male barrel connector on one end and spade connectors for connecting with the plug-in transformer on the other. The larger cord measures eight (8) feet, while the smaller portion is seven (7) inches in length. All together, you get a little bit more than 8.5 feet of wiring with the LT-Cable.

It's surprising to consider that most security systems do not come with a power wire for connecting with a transformer. While the transformer is included, most users can expect to supply their own wiring. A notable exception to this rule is the Qolsys IQ Panel 2 Plus, which does include a power wire. As such, no LT-Cable is needed for an IQ Panel 2, though you might still add one if the original wire ever becomes damaged. But other panels like the Honeywell Lyric Alarm System and the 2GIG GC3e do not come bundled with any cabling, so the Honeywell LT-Cable makes for the perfect accessory.

One other advantage to the LT-Cable is that you can easily unplug the barrel connectors if you ever need to power down your system for adding new hardware or troubleshooting. This can be easier and more convenient than needing to unplug the transformer, especially if the transformer is screwed into the outlet. Remember that you will also need to unplug the system's backup battery to perform a power cycle. If you need a wire run that is longer than 8.5 feet, you might consider purchasing Genesis Alarm Wiring, which is also sold on our site.

We invite you to reach out to us if you have any questions about the LT-Cable or our monitoring services. The best way to contact us is to email support@alarmgrid.com. We maintain support hours from 9am to 8pm ET M-F. Our team looks forward to hearing from you!

We are often asked about security system options for those on a tight budget. At Alarm Grid, we believe that everyone should have access to alarm monitoring, and we try to accommodate as many people as possible. We have found that a basic starter security system can start at under $250.

There are two main expenses you need to consider when setting up your own alarm system. There is the up-front cost of your equipment, and there is the monthly cost of alarm monitoring service. At Alarm Grid, our customers must purchase their own equipment. This is universal equipment that can work with virtually any alarm monitoring service. It is not proprietary equipment that will only work with a specific platform. If you ever want to switch monitoring companies you can easily do so. Once your system's communicator is released, it can be taken to nearly any company.

Some companies may offer you a free security system just for signing up for their service. That might sound like a great deal, but there are a couple of things to look out for. One issue is that the system they are offering might be a proprietary system. In other words, it will only work with their monitoring service. If you try to switch to a new monitoring company for any reason, you will be stuck finding new equipment. But perhaps even more concerning is that a company might lock you into a long-term contract for their services. This can make it tough to change or cancel your service.

With Alarm Grid, you own all your equipment outright. You can easily take your Alarm Grid Security System to a completely different monitoring company if desired. We will always release a communicator if requested, and we will never hold your system hostage. Additionally, all of our monitoring plans are month-to-month, and you can cancel your service before your next billing cycle to avoid paying extra. Also remember that we never change any extra or hidden fees, and there is never any additional fee for starting or stopping service.

The best way to get a low-cost security system is to consider both the up-front cost and the monthly cost. And we have a viable system option that will get you started for less than $250. We would like to recommend our Refurbished Honeywell Lyric Controller for anyone on a tight system budget. Add in a couple of VERSA-2GIG Door and Window Contacts and a Honeywell LT-Cable for powering the system, and you are still looking at a total cost of under $250. We are extremely confident in the quality of our refurbished equipment. More information can be found here.

The Lyric System is also ideal for keeping monthly monitoring costs low, as it can connect with the Reisdeo AlarmNet360 Servers through an IP-only connection. This is considerably cheaper than using cellular monitoring. However, you must understand that an internet outage will take your panel offline if you don't have cellular backup. But many users who understand the risks involved are happy to save money by going with IP monitoring. The Lyric already includes a built-in WIFI card, so you will not need to add anything to the system to do IP monitoring. And if you ever decide to upgrade to cellular monitoring later, the system has two (2) LTE options available.

Alarm Grid offers its Bronze Level Plan for just $15 per month. This plan will allow your Lyric System to connect with the Honeywell AlarmNet Servers for central station monitoring service. This is all you need to get a Certificate of Alarm for potential savings on your homeowner's insurance. You might also consider adding at least one smoke detector to your system for further savings with your homeowner's insurance. Currently the least expensive wireless smoke detector for the Lyric System is the Honeywell SiXSMOKE Smoke Detector. Another nice accessory is the Honeywell LCP500-DK Desk Mount, which will allow you to use the panel without mounting it to a wall or lying it flat on a surface.

For just $250 up-front and $15 per month, you can get central station monitoring service and a state-of-the-art security system that is perfect for building around as your budget grows. And if you lack funds up-front, then we offer financing options that we are happy to discuss. Please email us at support@alarmgrid.com if you want to learn more about our products or monitoring services. We answer emails during our regular support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

Are you bored during the social distancing era from COVID-19 outbreak? If you're going crazy, wondering just what to do with yourself, you might try testing your home security system. It can be a great feeling to know that everything is working properly. And you can do it yourself!

A complete security system test involves checking all of your sensors and making sure they report to the panel properly. This practice of testing a system is also sometimes referred to as a Walk Test. Many systems have a designated Walk Test mode for this purpose. This mode is often most convenient, as the faulted zones will appear on the screen. You can have a friend stand in front of the panel, while you go around and fault various sensors. This can be a good way to keep track of zones on your system in the event that you ever lose your zone list.

Before conducting any security system test, you should make sure to put your system on test mode. This is very important if you have monitoring service with a central station. If an alarm comes through on your central station account while your system is not in test mode, the central station operator will think that it is a legitimate alarm. This could result in unnecessary dispatch to your residence, and you may receive a fine from your local jurisdiction. Please do not waste the time and resources of your community, and always put your system into test mode when testing equipment!

The best way to put your system on test mode is by using the MyAlarms.com feature from our central station partner, Criticom Monitoring Services. This complementary service will allow you to put your system on test mode by yourself, without needing to receive verification or have someone else do it for you. We have a blog about the MyAlarms.com service, which you can view right here. Other ways to put your system on test mode include contacting us between 9am and 8pm ET M-F by emailing support@alarmgrid.com or by calling (888) 818-7728, or by contact CMS directly.

Each sensor will be tested in a different way. Some common examples include:

• Opening and closing doors and windows to test door and window contacts.
• Walking around a room to make sure motion sensors activate. Have your pets walk around too if you are using pet-immune motion sensors.
• Use a glass break simulator to test your glass break detectors. For Honeywell FG-701 users, this FAQ may help you.
• Use canned smoke to test your smoke detectors.
• Use the test button on a standalone heat detector. Do not use a hair dryer to test a standalone heat sensor, as those are one-and-done devices.
• You can test the heat detection function on a combination smoke and heat detector by using a hair dryer. Unlike a standalone heat detector, you can safely activate the heat detection function on a combo device.
• Use canned CO gas to test carbon monoxide sensors. Be very careful when using this equipment!
• Press each button on a key fob or medical alert sensor to make sure it transmits successfully. Remember to also test multi-button inputs if your key fob supports them.

A regular system test is a routine affair that you should perform often. It is the best way to ensure that your system is working properly. And also remember that if you need an updated Certificate of Alarm (CoA) for a homeowner's insurance discount, then you must perform an annual test to prove that your system is working properly. Each CoA is good for one (1) calendar year, so make sure to keep up with this so you don't lose out on your insurance discount. We have more information on Certificate of Alarms that you can click here to view.

If you need further help testing your system, or if you are interested in learning more about our products or services, please contact us at support@alarmgrid.com. Although our support staff is currently working from home, we are still committed to providing you with the very best customer service and technical support. Our support hours run from 9am to 8pm ET M-F, so keep that in mind when contacting us. We look forward to hearing from you!

We're back with a new video recap! We apologize that we were unable to post this recap yesterday. Since our Florida office has been closed, we won't be able to shoot new videos until it reopens. But we are working to resume business as usual as soon as possible. For now, let's check out our newest videos!

Adding a Wireless Zone to a Qolsys IQ Panel 2

Jorge shows you how to add a new zone to a Qolsys IQ Panel 2 Security System. The process is the same, regardless of which version of the IQ Panel 2 or IQ Panel 2 Plus System you are using. You need to put the system in its auto-enrollment mode and then fault the sensor you are adding to transmit a signal to the panel. The system should then receive the signal and allow you to add the sensor to the system and configure the settings for that zone.

Adding a 2GIG GB1 to the 2GIG GC3

Your friend Jarrett shows you how to add a 2GIG GB1 Glass Break Detector to a 2GIG GC3 Security System. The 2GIG GB1 is a glass break detector that transmits signals at 345 MHz. The device actively listens for glass break events. It must hear both the low-pitched "thud" of an object striking against the glass and the high-pitched "shattering" of the glass breaking in order to activate. This dual-detection method helps prevent false alarms on the system.

Using a 5853 Glass Break Detector with a 2GIG GC3

Jarrett explains how you can use a Honeywell 5853 Glass Break Sensor with a 2GIG GC3 Alarm System. The Honeywell 5853 is part of the Honeywell 5800 Sensor lineup, and it transmits signals at a wireless frequency of 345 MHz. The sensor can be conveniently auto-enrolled with the GC3 System by putting the panel into its auto-enrollment mode and then activating the tamper cover for the sensor. You will need to adjust the Loop Number for the sensor when programming.

Using WIFI as Primary and GSM as Backup On My Qolsys IQ Panel 2

Jorge explains how the Qolsys IQ Panel 2 Plus System uses both cellular and IP connectivity to communicate with the Alarm.com servers. Alarm.com requires that any system connected with its servers has a cellular communicator installed and registered. The IQ Panel 2 System has both an LTE cellular communicator and a WIFI card built inside. Most users will set up the system to communicate across both pathways for optimal performance and reliability. This will require a monitoring plan that includes cellular connectivity.

Adding a Remote Keypad to the Qolsys IQ Panel 2

Jorge covers the process for adding a Qolsys IQ Remote Keypad to a Qolsys IQ Panel 2 Security System. In order for the pairing to work, the IQ Remote Keypad and the IQ Panel 2 System should be connected with the same WIFI network. If no WIFI is available, then the system and keypad can connect using a wireless access point (AP). Once you have completed the pairing process, you should test the IQ Remote by arming and disarming the system to ensure that it is working properly.

Using the Chime feature On a Qolsys IQ Panel 2

Jorge explains how chimes work on a Qolsys IQ Panel 2 Security System. A chime is a quick sound the system makes when a connected sensor is faulted or activated. They are useful for quickly letting you know about system events. You can set up individual chimes for each zone on the system. However, no chimes will be produced if system-wide chimes are disabled. If there is a zone for which you don't want any chime sounds to occur, then you can set its chime setting to None.

Using 2GIG Sensors On a Qolsys IQ Panel 2

Jarrett explains how you can use 2GIG Sensors with the 345 MHz version of the Qolsys IQ Panel 2 Plus. Any sensor you want to use with the system will first need to be enrolled. We recommend auto-enrolling, as this ensures that the sensor can communicate with the panel successfully. Any uni-directional 2GIG 345 MHz Sensor can be used with the 345 MHz IQ Panel 2 Plus. Please note that this does not include the 2GIG eSeries Encrypted Sensors, which are for the 2GIG GC2e and 2GIG GC3e only.

If you're setting up a new security system for use with Alarm.com, then you might be wondering which door and window sensors to use. The answer really comes down to which system you are using and how you intend on using your sensors. Plenty of contact sensor options are usually available!

Alarm sensors do not communicate directly with Alarm.com. Instead, sensors communicate with alarm panels. From there, the panel will use an alarm monitoring communicator to send signals to Alarm.com. This communicator must be activated and registered for Alarm.com service. Per Alarm.com requirements, cellular connectivity is required. This means that your system must use a cellular communicator or a dual-path communicator that is built for use with Alarm.com.

As far as choosing specific sensors, it comes down to determining whether or not they will work with the system you are intending to use with Alarm.com. Today, we're going to break down some of the most popular Alarm.com Security Systems and help you determine the best sensors to use. Remember that our security system kits already come with some compatible sensors to get started. It may only be that you just need to add a few more door and window sensors, or you might not need to add any extra ones at all!

We will give you three (3) scenarios for each system. These are:

1. Surface-Mounted Door/Window Sensors
2. Recessed Door/Window Sensors
3. Outdoor Door/Window Sensors

In most situations, surface-mounted sensors are what you want to go with. These are the standard regular sensors that you would use with virtually any door or window. They are super easy to install, and they are some of the most basic security devices you will encounter.

If appearance is important to you, and you want the sensor to remain hidden while the door or window is closed, then you may consider getting recessed sensors instead. Just remember that recessed sensors will require you rolling up your sleeves and drilling holes into your door/window and its frame. In addition to the added work, this may also have warranty ramifications with regard to the door or window.

And of course, if you plan on using the door/window sensor in an outdoor environment, then you will want to make sure the sensor is approved for outdoor use. Trying to use an indoor-only sensor in an outdoor environment will likely result in damage to the device due to exposure to rain, dust, etc. This also typically applies if you plan on using the sensor in an area that is not insulated, such as a shed, a gate or a barn.

Note: If you are totally new to door and window sensors and want to know more about how they operate, please check out this FAQ.

Qolsys IQ Panel 2 Plus (PowerG)

Arguably the most popular system to use with Alarm.com right now in 2020 is the Qolsys IQ Panel 2 Plus. There are three (3) versions of the system, with each one supporting a different legacy sensor frequency (319.5 MHz, 345 MHz, 433 MHz). We will discuss the legacy sensor options in a minute. But one of the biggest reasons to purchase an IQ Panel 2 Plus is to use PowerG Sensors. All three versions of the Qolsys IQ Panel 2 Plus support the PowerG Sensors. These sensors can communicate with the IQ Panel 2 Plus System from up to 2,000 feet away in open air, and they utilize 128-bit AES encryption and frequency hopping spread spectrum (FHSS) for enhanced wireless security. For anyone with an IQ Panel 2 Plus, these are the sensors we would point to first.

• Surface-Mounted Sensor: DSC PG9303
• Recessed Sensor: DSC PG9307
• Outdoor Sensor: DSC PG9312

2GIG GC3e & 2GIG GC2e (eSeries)

Right now, we view the 2GIG GC3e and the 2GIG GC2e as the best alternatives for users who want to get started with Alarm.com, but don't want to use a Qolsys IQ Panel 2 Plus. The most popular sensors to use with these systems are the encrypted 2GIG eSeries Sensors. They are built for the GC3e and GC2e Systems, and they utilize encryption for protection against wireless hacking or takeover attempts. Remember that these systems are both backwards compatible with 345 MHz sensors (more on those later). But if you're running a GC3e or a GC2e, then we're going to recommend the eSeries products.

• Surface-Mounted Sensor: 2GIG DW10e
• Recessed Sensor: 2GIG DW20e
• Outdoor Sensor: 2GIG DW30e

Original Qolsys IQ Panel 2, IQ Panel, Interlogix Simon Systems (Legacy 319.5 MHz)

Things become a little tricky when we get into the legacy sensor frequencies. There is usually a lot of inter-compatibility across manufacturers, so often the choice comes down to preference. We will list our favorites based on value and functionality. But understand that you have a lot of options available when it comes to 319.5 MHz sensors. This frequency is used with the original Qolsys IQ Panel 2, the original Qolsys IQ Panel, and all of the legacy Interlogix Simon Series Panels. Keep in mind that you can also use these sensors with the 319.5 MHz version of the IQ Panel 2 Plus as an alternative to PowerG. The 319.5 MHz frequency is also typically used with any wired Interlogix NetworX Panel that has a wireless receiver added.

• Surface-Mounted Sensor: VERSA-GE
• Recessed Sensor: Qolsys IQ Recessed Door-S
• Outdoor Sensor: ELK 319DG

2GIG GC3 & 2GIG GC2 (Legacy 345 MHz)

If you are working with a 2GIG GC3 or a 2GIG Go!Control GC2, then you will be enrolling legacy 345 MHz sensors with your system. This frequency was popularized by the Honeywell 5800 Sensors, and later the 2GIG 345 MHz Sensors. The GC2 and GC3 support both of these lineups, so you really have a lot of options to choose from. We're just going to list our particular favorites. Remember that you can also use these sensors with a 345 MHz IQ Panel 2 Plus as an alternative to PowerG.

• Surface-Mounted Sensor: VERSA-2GIG
• Recessed Sensor: 2GIG GW20R
• Outdoor Sensor: 2GIG DW30-345

DSC Impassa & DSC PowerSeries (Legacy 433 MHz)

DSC popularized their own wireless frequency of 433 MHz. If you have a DSC Impassa, then these will be the sensors you are using. The 433 MHz sensors can also be used with a DSC PowerSeries Panel that has a wireless receiver added. Although we do not sell the original DSC PowerSeries Systems, we do offer the DSC RF5132-433 Wireless Receiver that will allow support for these sensors. And of course, you can also use these 433 MHz sensors with the 433 MHz version of the IQ Panel 2 Plus as an alternative to PowerG. Unfortunately, we don't have a good recommendation for a 433 MHz outdoor door and window sensor. so we'll just list the other two types instead.

• Surface-Mounted Sensor: VERSA-DSC
  
• Recessed Sensor: DSC EV-DW4917
  

Honeywell VISTA, DSC PowerSeries, DSC PowerSeries NEO, Interlogix/GE NetworX (Wired Sensors)

Many hardwired security systems can connect with Alarm.com using what is known as an Alarm.com System Enhancement Module (SEM). And since hardwired panels often use wired sensors, this makes hardwired door and window contacts technically compatible with Alarm.com as well! Honeywell VISTA Systems, DSC PowerSeries Systems, DSC PowerSeries NEO Systems, and Interlogix/GE NetworX Systems all have compatible SEM communicators available.

The great thing about hardwired contacts is that they are pretty much universal across all wired systems, provided that the system is not using polling loop sensors. We'll focus on standard non-polling loop sensors here, but these are all good options for most hardwired alarm panels. Also keep in mind that there are MANY options when it comes to wired contacts. Don't feel like you are restricted to the ones we happened to pick!

• Surface-Mounted Sensor: Honeywell PAL-T
  
• Recessed Sensor: Honeywell 951WG
• Outdoor Sensor: Honeywell 958

Get Started with Alarm Grid & Alarm.com

If you are interested in signing-up for Alarm.com service through Alarm Grid, make sure to check out our monitoring page. We support Alarm.com with our Gold and Platinum Level Plans (Self & Full) and our Cell-Only Plan. If you have any questions about our products or monitoring services, be sure to shoot us an email at support@alarmgrid.com. We operate support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

For a security system owner, remembering to properly arm the system before leaving can be a tough task. It's one of those little things that's easy forget. You forget to grab your your car keys. You leave a door unlocked. You accidentally leave the lights on overnight. These things happen.

Another concern we often hear from customers is whether or not they really need to arm their systems if they are just stepping outside for a minute. Maybe they're just taking their dog around the block, or visiting a neighbor across the street, or walking over to a nearby convenience store. They will only be gone for a minute or two. Is it okay to leave the system disarmed in these situations?

Obviously, if you leave your system disarmed while you are away and an intruder decides to make a quick break-in, there is little that can be done. Security cameras can capture the event happening, but they aren't going to trigger an emergency response if your system is disarmed. If your system isn't ready to trigger an alarm, and you aren't around to stop an intruder, then there is very little that can be done.

With that in mind, we at Alarm Grid recommend that you always arm your system before heading out, even if it's only going to be for a brief moment. You invest into your security system for a reason. Don't let it go to waste. Protect your belongings and your property. Take the extra second or two and arm your system.

Of course, that is just our advice to you as a monitoring company. We totally understand that some users are going that have that "ah, I'll only be gone a second" mentality. And that's up to you. As an end user, you are in complete control, and if you are comfortable leaving your system disarmed when stepping out for a brief moment, then that is up to you. Just understand that we are not liable if you forget or decide not to arm your home alarm system.

One thing you might do is consider your own personal situation. Maybe it's okay to leave your system disarmed if you're just over at the neighbors, and you can visibly see your house? Maybe you can bring your Android or iOS Phone with you and arm using Total Connect 2.0 or Alarm.com if it turns out you're going to be away longer than you thought? Maybe your can add a key fob to your system to make it easier to quickly arm when walking out the door, instead of needing to enter a code or pull up a mobile app.

Ultimately, how you use your system is up to you. We recommend always arming, even if you're only going to be gone for a little bit. It's not worth the risk to your property, and securely arming/disarming your system can be such a quick and easy task if you add the right equipment. Nearly every alarm panel can be set up with some type of one-touch arming and disarming function to make the process as simple as possible.

We also understand that some users might have the intention of always arming, but they simply forget to do so. We have some tips for these users as well. You might have a secondary keypad right by the door that you will always see when walking out. That way, you will always remember to arm your system. If you don't want to add a new keypad, you could just put a sticky note on the door to remind you. And if your system is monitored, then you can set up geofencing arming reminders through an interactive service like Total Connect 2.0 or Alarm.com. There are many options available.

Remember that many wireless security systems today also often serve as automation controllers. This way, you can use an app on your phone to control the various devices around your home from anywhere. If you forget to turn off your lights, leave your thermostat running, or leave your door unlocked, then you can control the affected device while you are away. This is great for anyone who might be a little absentminded from time to time! Plus, it's good to know that you can always lock/unlock your door or turn your lights ON or OFF if needed. You just need the proper equipment.

Our job is to provide you with reliable monitoring service and the equipment you need to stay protected and secure. You just need to make sure you arm your system when leaving your home. If you need any more tips for remembering to arm your system, or if you want to learn more about any of our products or services that may make it easier for your to use your system, just reach out to us by emailing support@alarmgrid.com. We operate support hours from 9am to 8pm ET M-F, and we are happy to help you out. We look forward to hearing from you!

Firmware Version 2.5.0 for the Qolsys IQ Panel 2 Plus is now officially available and can be downloaded to any original IQ Panel 2 or IQ Panel 2 Plus. The update provides some new and exciting capabilities for the system. It is advised that anyone with a compatible IQ2 System updates ASAP.

Before we talk about the new features that come with Software Version 2.5.0, let's first discuss how to update the software on the panel. The IQ Panel 2 or IQ Panel 2 Plus System must be already running at least Firmware Version 2.0.1. The panel must be connected to a local WIFI network. Its transformer should be plugged in, and its backup battery should be charged. Once those conditions are met, you can begin the upgrading process.

Start from the main screen of the system. Click the small grey bar at the top of the screen. Select Settings > Advanced Settings > enter the Installer Code (default is 1111) > Upgrade Software > Patch Tag > enter iqpanel2.5.0 > OK > Upgrade Using Network. If done correctly, the upgrading process should begin. The process will take around (15) minutes. Please note that you must enter iqpanel2.5.0 exactly as the Patch Tag. If you enter the Patch Tag differently, then the process will not work correctly. If you do not have access to a WIFI connection, the firmware update files can be downloaded from our site.

As for the 2.5.0 Firmware itself, the following new features and changes have been made:

• New Sensor Group 25 - Non Reporting. Used with Environmental Sensors (Flood, Freeze, Temperature). Will not report to central station, but will report to Alarm.com Fixes previous issue of temperature sensors being unable to send notifications to users through Alarm.com.
• New Sensor Group 53 - Temperature Reporting. Used with Temperature Sensors for reporting to a central station.
• Added support for sump pump integration through Alarm.com if Water Management Add-On Package is applied to the account.
• Can now delete failed Z-Wave nodes from Alarm.com.
• Added software and settings that support European CE & EN Grade 2 Certification.
• New Languages: Dutch, Italian, Icelandic, Norwegian, Swedish.
• Sensor name length limit increased from 24 characters to 56 characters.
• Can now set Photo Frame Start Time to begin after One (1) Minute of inactivity.
• Panel overheat notification can now be sent to Alarm.com.
• New quick names for motion detection sensors available.
• Disabling the Panel Camera Setting now also disables Panel Camera from the Equipment List and from the Alarm.com back-end and mobile app.
• Master Code can now make language changes.
• Minor translation updates for Spanish and French (Canadian).
• Added access to Tutorial Help Videos on the last page of the Easy Install Wizard.
• Enhanced weather icon mapping between the system and Alarm.com.
• Corrected constant chime issue for Qolsys IQ Remote Keypad.
• IQ Remote will now make severe weather alert annunciations (if enabled on main panel).
• Corrected issue where IQ Remote could become stuck in Network Reconnection.
• Improved communication reliability between system and IQ Remote.
• Photo frame images can now be sent from system to IQ Remote.
• New ability to record duress alarm videos using IQ Remote built-in camera.
• Can enable/disable Disarm Photos for IQ Remote.
• Live-stream cameras can now be full screen on IQ Remote.
• Alarm image upload to primary panel has been improved.
• Check-In & Check-Out Photos for Alarm.com Wellness can be sent to Alarm.com when Image-Plus Add-On Package is applied to the account.
• Wellness alarms will now "ring" at the panel during two-way voice calls.
• New wellness alarm voice annunciations.
• New automatic volume adjustment during wellness alarms.
• Wellness alarm notifications are now automatically cleared after (12) hours.
• Now supports end of line resistor (EOLR) detection when using the auxiliary input on DSC PG9303, DSC PG9312, and DSC PG9945 Sensors.
• Sensor Group 2 - Fixed Silent now available for PowerG Panic Buttons, including DSC PG9938 and DSC PG9949.
• PowerG Sensor Supervision and Legacy Sensor Supervision (319.5 MHz, 345 MHz, 433 MHz) can now be set separately. Options from 20 minutes to 24 hours available.
• PowerG Sensor Re-Syncing and Not-Networked Status are now dynamically displayed on main page as part of sensor status.
• New setting that allows sounders in PowerG Smoke Detectors to activate during any alarm type.
• PowerG Sensors are now displayed in Sensor Test in Easy Install Wizard.
• PowerG Image Sensors (DSC PG9934P & PG9944) can now be used for visual verification for fire and carbon monoxide (CO) alarms for the central station.
• DSC PG9902 Wireless Outdoor Curtain Motion Sensor now supported.
• New ability to report tamper condition for Visonic KP-140, KP-141, and KP-160.
• The PowerG Sensor Test now shows historical signal strength for PowerG Sensors.
• Strobe lights on PowerG Sirens (DSC PG9901 & DSC PG9911B) now flash according to siren type.
• PowerG Keypad DSC WS9LCDWF9 now supports Quick Exit feature.
• PowerG Keypad DSC WS9LCDWF9 buzzer now stops during a two-way voice session.
• New support for PowerG Repeater DSC PG9920 AC Loss notification.

If you have any questions about Firmware Version 2.5.0, or if you would like to learn more about our monitoring services, please email us at support@alarmgrid.com. We operate support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

Like most modules that use end of line resistors for zone monitoring, the IQ Hardwire 16-F is no exception. It comes standard with 4.7k resistors, or it can support end of line resistor (EOLR) learning for values ranging from 1k to 10k. But the standard 4.7k resistors have five (5) bands.

The Qolsys IQ Hardwire 16-F is 319.5 MHz wired to wireless converter. It allows you to easily convert a wired system into a wireless system by taking over your existing hardwired sensors. The hardwired sensors will connect directly with the the IQ Hardwire 16-F module, and the converter will send 319.5 MHz wireless signals on their behalf. The system will then treat these hardwired sensors as wireless zones. You just need to make sure that you have enough wireless zones on the system itself. Each Hardwire 16-F module adds support for 16 additional hardwired zones.

If you aren't familiar with end of line resistors, they are small jumpers that are wired-in at the end of line of zones. The purpose of a resistor is to let the system know that a zone has been physically cut. If someone cuts or tampers with a hardwired zone that is configured with an EOLR, then a short will occur. This will result in a trouble condition on the system. If your system is currently in an armed state, this will cause an alarm. A shorted zone while the system is disarmed will just lead to loss of supervision for the sensor.

You must use an EOLR at each zone for the Qolsys IQ Hardwire 16-F, including with zones that do not have a connected sensor and are not actively being used. Any unit manufactured before week 40 of 2019 was required to use 4.7k resistors at all 16 zones. But from week 40 of 2019 and onward, Qolsys began manufacturing units that support end of line resistor learning. These newer units support Legacy Mode (where 1k to 10k resistors can be used) and UL Fire Mode (where 4.7k resistors must be used at every zone). For information on switching between the two (2) resistor modes, please see this FAQ.

What's somewhat unique about the 4.7k resistors included with the Qolsys IQ Hardwire 16-F is that they use five (5) bands instead of four (bands) like we mostly encounter. The 5-band resistors for the Hardwire 16-F are Yellow-Violet-Black-Brown-Brown. This equates to a 4.7k ohm resistor with a tolerance of +/- 1%. This differs from the four (4) band 4.7 k resistors that we often see, which are Yellow-Violet-Red-Gold. Those four (4) band resistors offer a tolerance of +/- 5%.

Really, there is no difference in the way you install these resistors. But it can be good to know if you are setting up a a Qolsys IQ Hardwire 16-F device. It is advised that you connect the resistors and sensors before attempting to enroll the module with the panel. We also recommend clearing the memory through a factory default for module before enrollment. More information can be found here.

If you have any questions about the Qolsys IQ Hardwire 16-F or any of our other products, or if you want to learn more about our monitoring services. Please reach out to us by emailing support@alarmgrid.com. We operate support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

It's time for another Alarm Grid video recap. We only have three (3) videos for the week. But the good news is that all of the videos this week feature Jorge. We hope that you find them helpful in learning how to use your security system. Let's take a look at the new videos from Alarm Grid!

Connecting an iPhone to a Qolsys IQ Panel 2

Jorge explains how you can use an iPhone to control a Qolsys IQ Panel 2 Plus System. This is done using the iOS version of the Alarm.com Mobile App. You will need an alarm monitoring plan that includes access to Alarm.com. The panel will communicate with the Alarm.com Servers using an LTE cellular connection, and you can also set up an IP (internet protocol) communication path as well. By accessing the ADC App on your iPhone, you can arm/disarm, check system status, control automation devices, and more.

The Number of Hardwired Zones Supported On a Qolsys IQ Panel 2

Jorge explains how there are two (2) hardwired zones built into the Qolsys IQ Panel 2 Plus System. These hardwired zones are for normally closed contact sensors. You can connect the sensors and then enroll them with the panel by putting the system into its auto-enrollment mode and faulting the sensors. If you want to use additional hardwired zones with an IQ Panel 2 Plus, then a wired to wireless converter is a good option. Just make sure the converter communicates at a frequency compatible with the version of the IQ Panel 2 Plus that you have (319.5 MHz, 345 MHz, or 433 MHz).

Upgrading a Honeywell LYNX Touch to Use LTE

Jorge shows you how to upgrade a Honeywell LYNX Touch System to use an LTE cellular communicator. This is possible on an L5200, L5210, or L7000 LYNX Touch System. There are two (2) LTE communicators available for these systems. These are the Honeywell LTE-L57A (AT&T LTE) and the Honeywell LTE-L57V (Verizon LTE). You must make sure your LYNX Touch System is on a high enough firmware version to support one of these communicators. If you need to upgrade the firmware, you can do so using the Honeywell LYNXTOUCH-MSD Firmware Updater Tool.

We have recently heard about an issue affecting Ubiquiti UniFi Access Points. These access points (APs) have a feature called "Auto Optimize Network" that prevents certain security systems from connecting. The feature must be disabled in order for the panel to reconnect with the IP network.

At this time, we have only confirmed that the Honeywell Lyric Alarm System is affected by this issue. Other alarm panels may also be affected, but we have not been able to test. Once the Ubiquiti UniFi AP has the feature enabled, the panel will lose its connectivity with the network. If the panel has cellular backup, then it will remain monitored using that communication path. But if the panel has IP-only service, then it will lose its ability to send out signals to a monitoring platform like Total Connect 2.0 or Alarm.com.

We have received reports from some customers that Ubiquiti has pushed down an automatic update that auto-enables the "Auto Optimize Network" feature. Once that happens, a Lyric System will lose its connectivity with the local WIFI network, even if it is configured with the proper SSID and password. Other systems may also experience a similar issue, but we have only received reports about this affecting the Lyric. The solution is to disable the "Auto Optimize Network" in the UniFi device network settings.

It is recommended that you keep the Auto Optimize Network feature on any Ubiquiti Access Point disabled to prevent connectivity loss for your security system. As long as the feature is disabled, you should not experience any connectivity issues for the system We recommend reviewing the manual for your Ubiquiti UniFi Access Point device for information on how to disable the feature in network settings. As we are not dealers for Ubiquiti products, we cannot provide technical support for this issue. But we can help you reconnect your Lyric System to WIFI after you have disabled the setting.

For more information on this issue with Ubiquiti Access Points, please review this FAQ. Remember to contact us at support@alarmgrid.com if you have any questions about our products or monitoring services. We operate support hours from 9am to 8pm ET M-F. We look forward to hearing from you!