Honeywell VISTA-20PSIA Posts

We told you in 2020 how the Total Connect 2.0 app for Android could support Google Assistant voice commands. This feature allowed you to use your voice to control your system, but only through your phone. Now, the ProSeries panels, including the PROA7PLUS, can fully support Google Assistant.

What this meant back then was that there was nothing to download. Once the feature was enabled on your phone, a blue microphone icon would appear at the bottom of the Total Connect 2.0 app screen. When you pressed it, you could use your voice to check system status, and to arm or disarm the system. Now, with the latest Total Connect 2.0 release, you can actually set up TC2 within Google Home, and control your system from any Google Home capable device you have connected to your account.

Another improvement is the fact that this functionality is now available to both Android and iOS users. On either platform, make sure you have the Google Home app and then follow the steps to configure the Total Connect 2.0 skill within it.

Below is the Google Home App as seen in the Apple App Store:

The ProSeries panels include the Honeywell Home PROA7 and Honeywell Home PROA7PLUS and the Resideo PROA7C and Resideo PROA7PLUSC. Currently, these are the only Total Connect 2.0 compatible panels that support the improved Google integration. If you have one of the ProSeries panels, coupled with a Total Connect 2.0 account and you would like to take advantage of voice commands through Google Assistant, follow these steps:

1. Open the Google Home App, then click the [Plus (+)] Icon at the top left of the main screen.
2. Select, [Set up Device].
3. Select [Works with Google].
4. Search for [Total Connect] then select it.
5. Use your Total Connect 2.0 login credentials to log into TC2 from the skill.
6. Read the User Agreement and if you agree, press [Allow].
7. Be sure the Security System icon is selected, then press [Connect].
8. Click the [Pencil Icon] to assign the system to a room, then choose which room you'd like to add it to.
9. Hit the [Back button] repeatedly until you reach the Home screen.
10. You should now be able to query Google for system status, as well as arm the system to Away, Stay, or Night and Disarm the system using Google Assistant.

Important Update: We now have a full FAQ with a walk-through on how to set up the Google Home feature. This FAQ is applicable whether you're setting Google Home up using an Android or an iOS device running the Google Home App.

Voice control of automation devices is not yet available unless the automation is achieved through a scene tied to system arming or disarming. For example, if you have a scene that turns on the porch light when the system is armed to Away, and you use the Google Assistant to arm in this mode, then the porch light will come on once the system is armed.

Total Connect 2.0 also supports integration with Amazon Alexa, and has for a while now. The configuration is very similar between the two services. One difference between them is that Amazon Alexa is compatible with more different panel types. Most of the Honeywell Wireless All-in-One panels support it. This means that in addition to the ProSeries panels, the Lyric, Lynx, and even the VISTA panels all support being used with Amazon Alexa. As long as the panel is tied to a Total Connect 2.0 account.

To integrate Total Connect 2.0 with Amazon Alexa for voice control of any of the above panels, follow these steps:

1. Open the Alexa App and search for the Total Connect 2.0 skill.
2. Click [Enable]
3. You will be prompted to enter your Total Connect 2.0 login credentials. Enter them, then hit [Login]
4. You will see a User Agreement, read through it, and if you agree click [Allow].
5. Make sure the Security System icon is selected, then click [Connect].
6. A screen should appear showing "Total Connect 2.0 has been successfully linked".

Once the above steps have been completed, log into the Total Connect 2.0 app and go to the Profile Page. Under the Access section, be sure that your user code has been saved and synched with the panel. If this isn't done, Amazon Alexa won't function properly. In the past, we've made FAQs for integrating some different panels with Amazon Alexa. You can find links to those FAQs below:

How Do I Connect My Lyric Alarm System to Alexa?

How Do I Connect My VISTA-21iP to Alexa?

Resideo Official Instruction Sheet on Integration

You might be checking your calendar because it's Friday, and this is a video recap, and we usually save those for Mondays. Well we had four (4) videos from earlier this month that we never managed to recap, so we figured why not now? The topics today are VISTA Panels and the Tuxedo Keypad.

Honeywell VISTA System: Factory Defaulting

I show you how to Factory Default a Honeywell VISTA Security System. This process is very simple. You just get into programming with the command [Installer Code] + [8] + [00], with the default Installer Code being 4112. You can press [*97] to perform the default. The panel will beep three (3) times to confirm. You should also press [*96] to default the panel account and Computer Station ID (CSID). You can then press [*99] to exit programming. You can perform the default on an Alphanumeric Keypad, a Fixed English Keypad, or a Tuxedo Touchscreen Keypad in its Console Mode.

Honeywell Home Tuxedo: Local Scenes Using Sunrise & Sunset

I explain how you can create local smart scenes on a Honeywell Home Tuxedo Keypad to be set with time-based triggers for the local sunrise or sunset time. In the upper-right corner of the main Tuxedo screen, there is a weather display. If you click on this, then you can set the ZIP Code for the keypad. The Tuxedo will use this ZIP Code and its WIFI connection to get the daily sunrise and sunset time for any scenes set to trigger that way. If the Tuxedo loses its internet connection, it will just use the last recorded sunrise time and sunset time.

Honeywell Home Tuxedo: Setting Up Web Server & Remote Access

I show you how to set up web server access so that you can control the Tuxedo Keypad from a web browser. After setting up the feature by entering a username and password into the designated section of the Tuxedo, you can enter the Tuxedo IP Address into the web browser of an IP-connected device to access a login screen. The device used must be on the same network as the Tuxedo Keypad. Provide the username and password that you set up at the Tuxedo. This will open an interface resembling the old style Tuxedo Touch, and you can use that you control the Tuxedo and the connected VISTA.

Honeywell Home Tuxedo: Web Interface Cannot Include/Exclude Z Wave Devices

I explain that you cannot include or exclude Z-Wave devices when accessing the Tuxedo Keypad from a web browser, also known as the Tuxedo Web Interface or Tuxedo Virtual Interface. Although you can perform almost all of the same commands from the virtual Tuxedo Web Interface as you can from the Tuxedo Keypad itself, you cannot add or remove Z-Wave devices. This is because the necessary menu option for adding and removing Z-Wave devices is not present inside the Tuxedo Virtual Interface. You can only add and remove Z-Wave devices by interacting with the actual Tuxedo Keypad itself.

Alarm Grid has learned about issues that may arise if you attempt to use an SIA PROM Chip on a Non-SIA Honeywell VISTA Panel. Doing so may prevent connected ECP devices from working properly. Issues may also arise if you attempt to use a Non-SIA PROM Chip on an SIA-approved VISTA Panel.

Before we discuss the issue itself, we will first cover some terminology to ensure that everyone is on the same page. Many Honeywell VISTA Alarm Panels come in both SIA and non-SIA variants. For example, there is the Honeywell VISTA-20PSIA and the Honeywell VISTA-20P, the Honeywell VISTA-15PSIA and the Honeywell VISTA-15P, etc. When you see SIA in the panel's name, that indicates that the alarm panel has been configured to meet various guidelines outlined by the Security Industry Association (SIA) for false alarm prevention. For all intents and purposes, SIA-Compliant VISTA Panels are basically the exact same as non-SIA VISTA Panels, except that the SIA-approved panels have various programming restrictions put into place to prevent false alarms. For example, an SIA-compliant VISTA Panel will not allow you to disable Entry and Exit Delay periods, and they will require you to set a minimum Dialer Delay for the system. There are various other restrictions that we won't cover in this post. Just know that an SIA-compliant system will have various restrictions in programming for the purpose of preventing false alarms.

Meanwhile, the PROM Chip installed on a Honeywell VISTA System sets its firmware. You can easily locate the PROM Chip on your VISTA System's green circuit board. Just look for the small black square chip with the white sticker on it. The white sticker includes version information so the user can identify the type of VISTA System they are using and its current firmware. Users remove older PROM Chips and replace them with newer ones as a means of upgrading their VISTA Systems to support new features. Alarm Grid sells 15P PROM Chips, 20P PROM Chips, and 21iP PROM Chips for Honeywell VISTA Systems. We typically advise replacing a 15P or 20P PROM Chip with less than Firmware Version 9.12, as that is the minimum version needed to support Total Connect 2.0. Likewise, the minimum PROM Chip needed on a VISTA-21iP for Total Connect 2.0 is 3.13. For more information on replacing PROM Chips, please see this helpful FAQ.

Please note that it is only possible to replace a PROM Chip on a VISTA System with a firmware version or PROM Chip version of 2.0 or higher. If your VISTA System shows a PROM Chip version of less than 2.0, then it is not possible to replace its PROM Chip, and you must replace the panel entirely. Also note, that you should never attempt to remove or replace a PROM Chip while your VISTA Panel is powered on. Always power down the panel completely before replacing its PROM Chip.

For the longest time, it was believed that you could use an SIA PROM Chip on its non-SIA VISTA printed circuit board (PCB) without experiencing an issue. For example, if you removed the PROM Chip on a Honeywell VISTA-20P, and replaced it with a WA20PSIA PROM Chip, then it was believed that no issues would occur. The same was believed to be true if you used a non-SIA PROM Chip on an SIA-compliant VISTA board. An example there would be if you removed the PROM Chip on a Honeywell VISTA-20PSIA and replaced it with a 20P PROM Chip. Aside from determining what was allowable within programming, no other issues were believed to occur if you used an SIA PROM Chip on a non-SIA VISTA System PCB, or vice-versa.

But upon further testing, that is not the case starting with VISTA System Firmware Version 9.17 on VISTA-20P Panels. Any Honeywell VISTA-20P PCB (non-SIA) that is being upgraded to Panel Firmware Version 9.17 or higher must have a non-SIA 20P PROM Chip. Likewise, any Honeywell VISTA-20PSIA System PCB (SIA-Compliant) that is being upgraded to Panel Firmware Version 9.17 or higher must have a 20PSIA PROM Chip. If you try to use an SIA PROM Chip on a non-SIA VISTA System (or vice-versa), then it is possible that peripheral devices connected to the system's ECP bus may not work properly. ECP devices for a VISTA System include any wired keypads, any alarm monitoring communicators, and any wireless receivers. This same error is also believed to occur on any Honeywell VISTA-15P (or VISTA-15PSIA) that is being upgraded to Panel Firmware Version 9.17 or higher, though further testing is needed to verify if that is indeed the case.

You can determine whether your VISTA System is an SIA Panel PCB or a non-SIA Panel PCB by checking a sticker on the panel's terminal block. This is a small barcode sticker at the bottom of the terminal block, below the phone line terminals. Check for one of the following messages:

• SAVS20PSIA - Regular VISTA-20P
• SAV20P-SIAP - VISTA-20PSIA
• SAVS15PSIA - Regular VISTA-15P
• SAV15P-SIAP - VISTA-15PSIA

Long story short, if you are using a Honeywell VISTA-20P, VISTA-20PSIA, VISTA-15P, or VISTA-15PSIA and you wish to PROM upgrade it to System Firmware Version 9.17 or higher, then make absolutely sure to use a PROM Chip specifically designed for that particular board. Do not attempt to use an SIA-equivalent on a non-SIA board, or a non-SIA Chip on an SIA-Compliant VISTA board. Mixing an SIA Chip on a non-SIA board (or vice-versa) for 15P or 20P Systems (or SIA equivalents) when upgrading to Firmware Version 9.17 or higher can result in ECP devices not working properly. As long as you use a proper PROM Chip for your system, then no issues should arise. If you are ordering a PROM upgrade chip from Alarm Grid then place your order and be sure to specify which version you need by sending us an email using the email address listed below. If you purchase either the Honeywell LTEIA-TC2 or LTEIV-TC2 or any of our other upgrade kits for VISTA panels, then you will receive all four of the available upgrade chips. Just be sure to select the correct chip for your VISTA PCB.

If you have any further questions about Honeywell VISTA Systems and their PROM Chips, or if you want to learn more about alarm monitoring service for your Honeywell VISTA System, please send an email to support@alarmgrid.com. We're here to answer any questions or concerns you might have. Our hours for responding to emails run from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! We know that many users take on the task of setting up their own hardwired security system. We think this is great, as it really lets a DIY user get to know their alarm panel. But there are some extra tools we recommend for setting up a wired system. One of which is a voltmeter.

All alarm systems require electricity for basic operation. But this electricity is used for more than just powering the panel. Various equipment like sensors and keypads will also require power. With hardwired systems, the peripheral equipment will actually draw power from the panel. Not only is the system's plug-in transformer powering the panel, it is also keeping its many devices running as well. If the electricity goes out, the panel should also have a backup battery to ensure that everything remains powered.

The important thing to understand is that plugging in a transformer does not suddenly supply an infinite amount of electricity for an alarm system. There's a limit to how much power a system can provide. Each transformer can only provide a limited amount of current. There are also current limiting devices like fuses and breakers that are built into each of the output circuits on a system. These are used to prevent things like the bell circuit, the battery charging circuit and the auxiliary power circuit from allowing enough current through to damage the system. If you try to add too many devices to a system, you may find that they will not work properly. Worse yet, if you don't use the specified transformer and other manufacturer-specified peripheral devices, you could cause serious damage to the system.

For smaller applications, this is not usually a major concern. But as you add more powered devices to an alarm system, the chance for overload becomes greater. You may need to add a second power supply, along with an additional transformer and battery. However, you shouldn't be working blindly. Using a voltmeter with the ability to read current (technically a multi-meter) is very important for knowing the current load and making sure that the current power supply is adequate.

A voltmeter works by applying a known amount of current and resistance to a circuit. Ohm's Law tells us that if you know any two of three values (voltage, current or resistance), you can then calculate the third value. A hardwired zone on an alarm panel works largely in the same way. Voltage, along with a small amount of current, is fed through a zone circuit. Based on the Ohm's Law principle, if you know the amount of voltage being applied, and you know the amount of current being applied, you can then calculate the amount of resistance that is present on the circuit. This is how a zone with an end-of-line resistor works. When you make a zone Normally Open or Normally Closed, you simplify things even further. If current is flowing, the zone is open. If current is not flowing, the zone is shorted or closed. Without a voltmeter, troubleshooting wired zones becomes much more difficult. The voltmeter doesn't even have to be a big expensive model. It just needs to provide basic function.

Also keep in mind that many system problems occur due to electrical issues. Having a voltmeter on hand can save a user a lot of hassle in troubleshooting. We hear of users all the time who don't know why their system isn't working, only to find that it is because they aren't supplying enough power. Performing a simple check with a voltmeter can help you discover an issue that would otherwise have gone unnoticed. For that reason, everyone with a wired panel really should invest in an inexpensive voltmeter or multi-meter.

If you're just beginning to consider purchasing a panel, and you don't want the hassle of worrying about wired zones, then a wireless system may be a better option. Wireless sensors operate strictly on battery power, and a user won't have to worry about overloading circuits. We generally recommend wireless systems for DIY users in general, as they are much easier to use and install. But if you do decide to go the hardwired route, or you already have a working wired system, we certainly recommend you keep a voltmeter on hand!

If you're an Alarm Grid customer, and you need help using a voltmeter to check your system, don't hesitate to reach out to us! We are happy to help monitored customers get their systems up and running and perform any necessary troubleshooting. We invite you to check out our monitoring page for more information. If you ever need help, you can send an email to support@alarmgrid.com. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to working with you!

Anyone who has a Honeywell Security System knows that using and managing codes is very important for getting the most out of the system. This handy guide will show you everything you need to know about Honeywell System Codes, including how they are are used and how they are created.

Basic Information about System Codes

Note that the default Installer and Master Codes for almost any Honeywell System are 4112 and 1234 respectively. Let's start by reviewing basic concepts and information about system codes.

What is a system code?

A system code on a Honeywell Panel is a numeric password that is used to gain access to certain menus of the system and to perform various functions. The main reason that alarm systems have codes is to make sure that the person who is using the system is supposed to have access. Only the end user and any other individuals they have authorized to use their security system should know any of the system codes.

Depending on the type of code, a master user can restrict access to only specific parts of the system for other users. This makes some system codes more powerful than others. For Honeywell Systems, most codes are four-digits in length and use the digits 0-9. This allows for up to 10,000 possible combinations for any given code!

How should I choose a system code?

Any code you use on a Honeywell System should be a code that is easy for the user to remember, but difficult for others to guess. Remember, the purpose of a code is to prevent access to unauthorized users. If an unauthorized user, like an intruder, is able to provide a valid system code, it could result in a serious security breach. Likewise, if an authorized user forgets a code, it can be inconvenient or even impossible to get back in.

Most Honeywell Systems operate using delay periods. In other words, upon entering the premises, a valid code must be provided within a very limited time period to disarm the system. If a valid code is not provided within this specified time, then an alarm will occur. This will give an end user who knows a valid code enough time to disarm the system. But it will not give an intruder nearly enough time to brute force their way into the system by guessing codes.

What types of codes are used on Honeywell Systems?

There are many types of codes used with Honeywell Panels. The most common are outlined below:

• Master Code: Each system has one Master Code. This is the main code a user will normally use for arming and disarming. It can perform all security functions, add and delete users, change the current Master Code and perform many additional system functions. This code cannot be deleted from the system entirely. Only the main user and operator of the security system should know the Master Code.
• User Codes: Most Honeywell Systems can have multiple user codes set up. These codes can arm and disarm the system just like the Master Code. However, they cannot perform other system functions. A user code should be provided to a user who needs regular access to the building, but should not be able to adjust important settings and configurations for the alarm system.
• Installer Code: Each system has one Installer Code. This is the main code that is used for making programming changes to the system. It is needed for adding, deleting and configuring sensors, adjusting entry and exit delay periods and more. Basically any major system setting will require the use of the Installer Code. An important note is that the Installer Code can only disarm the system if it was used to arm the system in the first place. This means that keeping the Installer Code at its default is not a security risk, as long as the code isn't used to arm the system. This code cannot be deleted from the system.
• Guest Code: Also called a "babysitter code", a guest code is a restricted-access code that can be established on most Honeywell Systems. The important thing to remember about this code is that it can only disarm the system if it was the code used to arm in the first place. This code is best provided to users who need temporary access to the system, such as a house guest, a babysitter or a maintenance person. The main user can arm their system with the guest code so that they can access the premises. But if nobody else should be using the system, then the Master Code or a regular user code can be used to arm so that the guest code cannot gain access.
• Duress Code: The duress code is a special code that is used to send a secret signal to a central monitoring station, letting them know that help is needed immediately. When this code is entered, it will appear to disarm the system like normal. But in reality, a distress signal will be sent out to the central monitoring station to request immediate help. This code is very rarely used, as its only purpose it to protect the user in hostage situations. Otherwise, this code should never be used. However, it is still important to remember this code, as it can save lives when used properly.
• Arm Only: On select panels only. This code can arm the system, but it cannot disarm.
• Partition Master: Only for systems with multiple partitions. This code is the same as a Master Code, but its authority only applies to a specific partition. This type of code is optional on a system, but it can be useful if multiple partitions have been established.

What are default codes?

When a Honeywell System is used for the first time, its Master Code and its Installer Code will be set to default values. For most Honeywell Panels, the default Master Code is 1234, and the default Installer Code is 4112. It is normally recommended that you change the Master Code for security purposes. However, the Installer Code can be left at its default so that the user can get back into programming. Keeping the Installer Code at the default does not present any type of security risk.

Now that we have covered some basic information for system codes, let's look into some specific panels to learn how codes are used.

Honeywell Lyric Controller

For the Lyric, codes are managed through the Users Menu. To access this menu, start from the main screen of the system. Choose Security > Tools > Master Code > Users. This menu will allow you to change any system code, with the exception of the Installer code.

Up to 48 unique codes can be added with the system. The code in slot 01 is the Installer Code. The code in slot 02 is the Master Code. The code in slot 47 is the Guest Code. The code in slot 48 is the duress code. All of the other 44 system codes are optional user codes.

Add New Codes

Press the "Add New" button. You can the provide a name for the code, enter in a valid four-digit code, and set whether or not the code can be used to control any Z-Wave door locks. The user number will be automatically assigned. Remember to press the "Save" button in the lower-right corner when you have finished.

Edit Existing Codes

Click on the code you want to edit to highlight it. Then press the Edit button in the lower-left corner of the screen. You can then edit the Name, the 4-digit numeric code and the Z-Wave lock settings for the code. Make sure to press "Save" when finished.

Delete Codes

Click on the code you want to delete to highlight it. Then press the Delete button in the lower-right corner of the screen. Press "Yes" when asked if you are sure. The code will be deleted.

Changing the Installer Code

The default Installer Code for the Honeywell Lyric Alarm System is 4112. We recommend keeping this code at the default to prevent the user from being locked out of programming. However, this code can be changed through programming if desired. You will need the current Installer Code to do this. You cannot do this using the Master Code.

Start from the main screen of the system. Choose Security > Tools > Installer Code (default is 4112) > Program > Installer Code. You can then change the Installer Code for the system. Press the "Done" button in the lower-right corner when finished.

Honeywell LYNX Touch Panels

Managing user codes for a Honeywell LYNX Touch System is very similar to the process for the Honeywell Lyric Controller. Most codes can be managed through the User Codes menu. To access this menu, start from the main screen, and choose Security > More > Tools > Master Code > Users. This menu will allow you to edit any system code, except for the Installer Code.

Please note that the number of user codes that can be added depends on the type of LYNX Touch Panel that is being used. On each system, the Installer Code will be user 01, the Master Code will be user 02, the Guest Code will be the second-to-last available code, and the Duress Code will be the last.

For reference, the L7000 will support up to 48 codes, the L5210 and L5200 will support up to 32, and the L5100 and L5000 will support up to 16.

Add New Codes

Click the "Add New" button at the bottom of the screen. The following menu will let you change the Name, the four-digit code and the Z-Wave lock settings for the code. The user number for the new code will be automatically assigned. Press "Save" in the lower-right corner to finish.

Edit Codes

Click on the code you want to edit to highlight it. Then press the Edit button in the lower-left corner. From there, you can change the name, the four-digit code, and the Z-Wave lock settings. Press "Save" in the lower-right corner when finished.

Delete Codes

Click on the code you want to delete to highlight it. Then press the Delete button in the lower-right corner. The panel will ask you if you are sure. Choose "Yes". The code will be deleted.

Changing the Installer Code

All of the LYNX Touch Panels use 4112 as their default Installer Code. This code is normally left at its default to prevent the user from being locked out of programming later. But it can be changed using the current Installer Code for the system if desired. Remember, keeping the Installer Code at the default does not present any type of security risk.

To change the code, start from the main screen of the system. Choose Security > More > Tools > Installer Code (default is 4112) > Program > Installer Code. You will then be able to change the Installer Code. Please note that when exiting programming, always choose "Yes" when asked you want to allow the installer to get back into programming. Choosing "No" will lock the user out of programming, and the user will need to use the backdoor method to get back in.

Backdoor Method for Accessing Programming

If you ever get locked out of programming, either due to choosing "No" when asked if you want to allow the Installer to get back into programming, or because you lost an Installer Code that wasn't set to the default of 4112, you can use the backdoor method to get back in.

First, reboot the panel by going to Security > More > Tools > Master Code > Test > Reboot. Alternatively, if you don't know the Master Code, you can power the system down by unplugging the transformer and disconnecting the backup battery. Then power it back on by plugging the transformer in. Once the white screen on the reboot appears, immediately press and hold the Home Button (the picture of the house) on the front of the panel. Release the button once the green bar with "Ready to Arm" appears across the top. Then choose Security, followed by Arm Stay. In the number pad that appears, press Clear, followed by 00. Choose "Program" to enter the Programming Menu.

Once you are inside, you can then set the Installer Code for the system to reenter programming later. You can also restore the system to factory default settings through "Default Config" to restore the system to its factory default settings. This will reset the Master Code to its default of 1234. Please note, this will also delete all programming settings for the system.

Honeywell VISTA P-Series

The VISTA P-Series Panels use hardwired keypads for virtually all system operations and overall access. This includes adding, editing and deleting codes. Since codes do not require deep level programming, alphanumeric keypads and fixed English keypads can be used for this purpose. The VISTA 21iP and VISTA 20P can support up to 48 system codes. The VISTA 15P can support up to 32 system codes. The VISTA 10P can support up to 16 system codes. Remember, two of these slots will go to the Installer Code (slot 01) and the Master Code (slot 02).

For these systems, each Code Type is associated with a particular Authority Level. This Authority Level is assigned when assigning attributes. Please note that since the Installer Code and Master Code are hardcoded to slots 01 and 02 respectively, they are not associated with any particular Authority Level. The table below outlines the the Authority Levels that can be assigned to system codes.

Also note the various attributes for VISTA System codes:

Add New Codes

Enter the following command on the keypad:

[Master Code] + [8] + [2-digit User Number] + [desired 4-digit code]

The panel will beep to confirm the new code has been added. However, a long tone indicates that the process was unsuccessful, likely because the code was already taken.

Edit Codes

This is basically the same as adding a new code, only you will be working with a code that has already been programmed.

[Master Code] + [8] + [2-digit User Number] + [desired 4-digit code]

The panel will beep to confirm that the code has been changed. But if a long tone is produced, it indicates that the process was unsuccessful. This could be because the code was already taken.

Deleting Codes

Note that you cannot delete the Installer Code or the Master Code. Enter the following command:

[Master Code] + [8] + [2-digit User Number] + [#] + [0]

Assigning Attributes

Enter the following command:

[Master Code] + [8] + [2-digit User Number] + [#] + [Attribute Number] + [Attribute Value]

Backdoor Into Programming

If you don't have your Installer Code or if you have locked yourself out of programming., you can get back into programming using the backdoor method. To do this, power down the panel by unplugging the transformer and disconnecting the backup battery. Press and hold the the [*] and [#] buttons on the keypad simultaneously. With these buttons held down, power the system back on by plugging the transformer back in. The message "20" or "Installer Code 20" should appear on the keypad to indicate that programming has been accessed. Then press [*] + [20] + [4112] to set the Installer Code back to 4112. Then press [*] + [99] to exit programming. Never use [*] + [98] to exit programming, as this will lock you out!

Honeywell LYNX Plus L3000

The Honeywell LYNX Plus L3000 is relatively outdated by today's standards, but it is still used in some cases. The panel can only support up to 8 different codes. Much like the other panels, slot 01 goes to the Installer Code, and slot 02 goes to the Master Code. These codes cannot be deleted from the panel. Also, slot 07 goes to the Guest Code, and slot 08 goes to the Duress Code. Only codes 03 thru 06 can be assigned to regular user codes.

Adding a Code

Enter the following command:

[Master Code] + [8] + [Code Number] + [Desired Code]

The panel will beep to confirm success. Remember that [03] thru [08] can be entered for the Code Number.

Deleting a Code

Only codes [03] thru [08] can be deleted. Codes 01 and 02 are for the Installer Code and the Master Code respectively, and they cannot be deleted from the system. Enter the following command:

[Master Code] + [8] + [Code Number]

The panel will beep to confirm that the code has been deleted.

Editing a Code

Codes cannot be truly edited. Instead, a code must be deleted, and then re-added with a new entry. Start by deleting the code:

[Master Code] + [8] + [Code Number]

Then add the new code:

[Master Code] + [8] + [Code Number] + [Desired Code]

The panel will beep to confirm the code has been added.

Change the Master Code

This process is the mostly same as adding a new code. Note that the Master Code is assigned slot 02. Enter the following command:

[Master Code] + [8] + [02] + [Desired Master Code] + [Desired Master Code Again]

The panel will beep three times after a Master Code change.

Conclusion

We hope that this guide has been informative for you in learning all about codes of Honeywell Systems. In future, we hope to expand this guide to include the commercial polling loop VISTA Systems as well. If you have any questions, please reach out to us at support@alarmgrid.com, or call us at (888) 818-7728 from 9am to 8pm EST M-F.

After much anticipation, partition support for Total Connect 2.0 will soon be available for compatible VISTA Systems! With this update, users will gain full access to each live system partition. This includes controlling, checking the status and receiving updates for individual partitions.

The TC2 partition update applies to the following panels:

• VISTA-20P
• VISTA-20PSIA
• VISTA-21IP
• VISTA-21IPSIA
• VISTA-128BPT
• VISTA-128BPTSIA
• VISTA-250BPT
• VISTA-128FBPT
• VISTA-250FBPT
• VISTA-32FBPT

By using TC2, users can control up to eight different partitions on their alarm system. However, if their VISTA System supports fewer partitions, the user will only be able to control the number of partitions that are supported by their respective system (e.g. VISTA-20P can only support three partitions, with one being a common partition). With this update, users with compatible systems will be able to perform the following functions from Total Connect 2.0:

• Name partitions
• Arm and disarm individual partitions
• Bypass sensors
• Assign partition control to different users
• Enable or disable event notifications
• Set remote disarming capabilities for individual partitions
• Choose which user codes can activate and edit partition settings
• View activity of fire partitions remotely (cannot control a fire partition remotely)
• Additional features to be announced

To ensure a successful rollout, Honeywell is making partition support available for a small percentage of customers each day. The process already started on Monday, June 11th, and it is expected to continue until the week of June 25th. By the week of June 25th, all compatible VISTA Systems should have TC2 partition support. Also note that any new Honeywell Total Connect VISTA partition account programmed during the rollout will be enabled for partition support the next regular business day.

Sometime during this rollout period, you should notice an update on your Total Connect 2.0 account. The message will state that partitions for your location have been made available. You will then be able to configure the partitions for your VISTA System through both the Total Connect 2.0 web browser and the TC2 Mobile App.

Please note that you will not be required to set up multiple partition configurations for your system right away. You can also choose to save the set up process for a later time. To configure partitions for your system immediately, select "Configure Now". To save the process for another time, choose "Later". You will be able to access partition support by clicking the "Partitions" tab on Total Connect 2.0.

To learn more about this feature, please review this helpful guide from Honeywell.

If you have any questions about Total Connect 2.0 partition control, please do not hesitate to contact us at support@alarmgrid.com or call us at 888-818-7728 from 9am to 8pm M-F.

Just a little while back, we wrote about how Honeywell had introduced the new Honeywell 6162 and 6152 keypads. These new wired keypads have some awesome new features that make programming a little less confusing, and a little more "GUI" (graphical user interface) based. Honeywell is calling the new programming interface VIP and it is only available to users with VIP compatible keypads if their alarm system has the newest 9.18 PROM chips on their Vista 20P and VISTA 15P circuit boards. Honeywell is shipping the new V20P/V15P panels that have the 9.18 chips already installed for those that are purchasing new systems. However, if you are interested in upgrading an existing system to support the VIP programming, you don't need to purchase an entire new system. We offer a standalone VISTA-20P PROM chip and a standalone VISTA-15P PROM chip that you can use to to upgrade the panel without needing to reprogram any settings. Until this week, we were distributing the older 9.12 prom chips that supported Total Connect 2.0 as Honeywell had not released the standalone 9.18 chips. We are happy to announce that as of this week, we do have the new 9.18 PROMs.

While having an updated, state-of-the-art panel is what everyone wants, getting the 9.18 PROM chip is not necessary for everyone. First, check the revision of your system. Then, here are a few things to consider before you jump in and get the new chip set:

What is different about the new revision?

The only difference so far as we have been told between the 9.12 PROM and the 9.18 PROM is the ability to use VIP programming. So before you jump into a new revision, decide whether the VIP programming is something you want. If you have an old 6160 keypad, the answer is simple. You can't do VIP programming. On the other hand, if you have a 6162 keypad, the VIP programming is something you can definitely make use of if you have the right PROM.

Do I need the 9.18 PROM to use Total Connect 2.0?

Nope! The new 9.18 PROMs do support Total Connect 2.0 service, but any system with at least a 9.12 PROM will support Total Connect 2.0 as well. The 9.18 chips won't give you any added Total Connect features as of yet. We'll let you know if that changes.

Will the old communicators work with the new revision?

Honeywell hasn't made any changes to their communicators. So the 15P and 20P communicators that worked for 9.12 panels will continue to work for 9.18 revision panels: GSMV4G, GSMX4G, 7847i, and iGSMV4G

If you have been thinking about upgrading your existing Honeywell security system, now is the perfect time. In the past, Honeywell security systems did not see major new features added with newer versions of the alarm control panels. Aside from minor tweaks to the programming options, there was never really a compelling reason to spend the money and get a brand new control panel. However, there have been some recent technological changes from Honeywell and their AlarmNet division that finally give customers a real reason to look at making a change.

First, Total Connect 2.0 was released in 2011. Total Connect is an interactive monitoring service that allows you to remotely arm and disarm your security system from any computer or smartphone. It also allows you to receive instant emails and/or text messages whenever new security system events occur. The original Total Connect service was Honeywell's first offering that allowed customers to get more out of their alarm monitoring service but like most new technologies, it needed to be polished. Total Connect 2.0 is bright and shiny and gives customer what they want. Unfortunately, when AlarmNet released the new Total Connect 2.0 service, it was only compatible with newer Honeywell security systems.

The other major technological change that requires a Honeywell security system owner to consider upgrading is the development of 4G cellular alarm communicators. We have talked in the past about how AT&T is discontinuing their 2G cellular network at the end of 2016. The 2G cellular network was very popular in the past before cell phones turned into mobile computers. All cellular alarm manufacturers, including Honeywell, built their communicators to work on the 2G network. Now that AT&T has but announced an end to the network that these communicators work on, everyone that has an existing cellular communicator needs to start thinking about upgrading to a communicator that will work past 2016.

Instead of dealing with the large expense of buying a new security system and a new cellular alarm communicator to take advantage of both these advancements, the GSMV4G-TC2  and GSMX4G-TC2 provide an easy and inexpensive way to upgrade to Total Connect 2.0 and 4G cellular communications. Both AlarmNet Total Connect 2.0 upgrade kits include a 4G cellular alarm communicator and PROM chips for both a VISTA-20P and a VISTA-15P. The PROM chip upgrades an older model VISTA panel so that it will be revision 9.12 and compatible with the newer Total Connect 2.0 service. No wiring changes need to be made and the existing system programming even stays the same. Upgrading couldn't be easier. If you have a VISTA-20P that can't do Total Connect 2.0 or a cellular alarm communicator that will need to be replaced, stop thinking about upgrading and get a new GSMV4G-TC2 or GSMX4G-TC2 today!

While Honeywell won't officially endorse this, we have found that the PROM upgrade chips that come with the GSMV4G-TC2 and GSMX4G-TC2 will even work with an older model ADT Safewatch panel. Therefore, any VISTA-15P or VISTA-20P, even branded versions, can take advantage of the amazing cost savings that these upgrade kits provide.