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Alarm Grid is offering new Alarm.com System Enhancement Modules (SEMs) for Honeywell VISTA P-Series Alarm Panels. The ADC-SEM300-VT-AT (AT&T LTE & IP) and ADC-SEM300-VT-VZ (Verizon LTE & IP) are both available now. They provide reliable alarm monitoring and Z-Wave Plus capabilities.

If you aren't familiar with Alarm.com System Enhancement Modules (SEMs), they are basically cellular communicators that allow hardwired alarm panels to connect with the Alarm.com servers. The reason why SEMs for Honeywell VISTA Systems are so interesting is because normally these Honeywell-manufactured Alarm Panels are used in conjunction with the Resideo AlarmNet Servers and the Total Connect 2.0 Security Notification and Automation Platform. With an SEM, you can take control of your Honeywell VISTA Alarm Panel and instead have it communicate with the Alarm.com servers and the Alarm.com platform. Alarm Grid customers can choose from a variety of alarm monitoring plans to use with SEMs, including our Gold and Platinum Level Plans (Self & Full) and our Cellular-Only Plan. You can learn more about all our monitoring plans in this comprehensive blog post.

When you break-down what Alarm.com offers versus Total Connect 2.0, both platforms are remarkably similar. However, there are some cases where a user may prefer to go with Alarm.com over Total Connect 2.0. The biggest reason why we can think of is that the user wants to take advantage of the robust selection of Alarm.com Security Cameras. If you compare the selection of Alarm.com Cameras versus the Total Connect 2.0 Camera Selection, then it's clear that Alarm.com is (at least for now) the hands-down winner. Even if you aren't using security cameras in your setup, maybe you want a better integration with the Alarm.com Smart Water Valve, or maybe there's an Alarm.com Demand Response Program in your area that you want to take advantage of. In any case, if you have a VISTA P-Series Panel (e.g. VISTA-10P, VISTA-15P, VISTA-20P, VISTA-21iP, VISTA-21iPLTE), then an Alarm.com SEM will give you the option of using their services instead of AlarmNet and TC2.

When you compare the new "300-Series" SEMs with the previous VISTA SEMs, the ADC-SEM210-VT-AT and the ADC-SEM210-VT-VZ, the new ones have a couple of advantages. For one, the new 300-Series SEMs utilize much lower power consumption at just 230mA. The new modules also have the ability to be used without an external power supply, which was required with the older modules. In the setup without an external power supply, all of the power is supplied from the panel. However, you can still use an external power supply with the new SEMs if you do not have 230mA available from your panel. Also, the new 300-Series SEMs have new externally-facing LED status lights that are easier to read when needed.

Just like the prior editions, the new ADC-SEM300-VT-AT and ADC-SEM300-VT-VZ offer ultra-reliable connectivity across both an LTE cellular network and internet service using a wired ethernet connection. In addition, the new SEMs also return with Z-Wave Plus functionality, thereby allowing you to build a robust and complete smart home network around your security system. If you have been wanting to setup smart devices around your Honeywell VISTA Alarm System for use around the Alarm.com Security and Automation Platform, then these new SEM devices are perfect for the job at-hand. They are available right now and ready for use with Alarm Grid!

Do you have any thoughts about the new Alarm.com 300-Series SEMs, the ADC-SEM300-VT-AT and ADC-SEM300-VT-VZ? Would you consider switching over your Honeywell VISTA System to the Alarm.com Platform from Total Connect 2.0? Or maybe you're already happy with using your VISTA System with its current LTE cellular communicator? Let us know your thoughts in a comment down below. We would love to hear what you have to say. We always make sure to cover new product releases and the latest security system news, so make sure to stay tuned to the Alarm Grid Home Security Blog for more great content coming soon!

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Alarm Grid will be closed from Saturday, May 29 through Monday, May 31, in observance of Memorial Day. During this time, we will not be answering our phones, responding to online chat questions, or responding to emails. We will reopen on Tuesday, June 1. We apologize for any inconvenience.

Remember that our central station partner Criticom Monitoring Services for United States customers and Rapid Response for those in Canada will both remain open during this time. You can reach out to them to put your system on test mode or to cancel a false alarm. To contact CMS, please call our number, (888) 818-7728, and then choose option [9]. If you need to reach Rapid Response, then you can call (800) 932-3822.

All other inquiries can be sent to our support email support@alarmgrid.com. Please keep in mind that we will likely be encountering a high-volume of emails on Tuesday morning, so we ask for your patience as we do our best to respond as quickly as possible. However, we will make sure to reply to all emails at our earliest opportunity.

We hope that everyone has a safe and fun Memorial Day Weekend. This day is meant to honor those who have made the ultimate sacrifice in keeping us safe. Please take a moment to think about those who have helped make this holiday possible. We look forward to returning to work on Tuesday, please check-in for a new blog post at that time.

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Alarm Grid has learned that Alarm.com now supports Ecobee WIFI Thermostats. Users can integrate Ecobee devices with their Alarm.com accounts for operation through the Alarm.com website and mobile app. The Ecobee Thermostat integration can be added to any Alarm.com account using the website.

According to Alarm.com, the Ecobee SmartThermostat, the Ecobee4 Thermostat, and the Ecobee3 Lite Thermostat are all eligible for the integration. Users who set up the integration will be able to control their Ecobee WIFI Thermostats alongside their other automation and security devices in the Alarm.com website and/or mobile app. If you are an Alarm.com user, and you already have a compatible Ecobee device, or you are thinking about getting one, then now is a great time to get started!

Ecobee says that their smart thermostat devices help users save up to 26% on their heating and cooling costs. The company offers a nice selection of ENERGY STAR certified thermostats, as well as their own suite of smart home automation products. Not only does Ecobee work to help customers save money on heating and cooling costs, but they also strive to create a more sustainable world as part of their dedicated efforts.

One interesting thing about Ecobee is that the company has a long-standing relationship with an Alarm.com subsidiary called EnergyHub. Since 2015, Ecobee and EnergyHub have worked together on more than 40 special programs designed to deliver grid management services to utilities and wholesale market operators. Thus, it's no surprise that Ecobee and Alarm.com have come together to create this new partnership.

Any Alarm.com user with a compatible Ecobee Thermostat can get started with the integration by setting it up through the Alarm.com website. Simply be sure the Thermostats or the Lights & Thermostats service package is enabled on your account. Then, login to Alarm.com using a compatible web browser, choose Settings on the left-hand side, followed by Manage Devices, then press the blue "Add Device" button in the upper-right, pick Thermostat, and then select the option for Ecobee. From there, just follow the on-screen instructions to complete the integration!

If you have any thoughts about the new Ecobee integration for Alarm.com, or if you want to share your experience with Ecobee Thermostat devices in general, then please leave a comment down below. We would love to hear what you have to say. Also, if you're excited about this new integration and what it can offer, then please let us know. It's great to see Alarm.com continuing to expand their smart home automation and energy-saving ecosystem. Stay tuned to the Alarm Grid Blog for more security and automation news coming soon.

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We have a quick bit of news today, as we have learned from Alarm.com that the ADC-VDB770 Video Doorbell Camera will soon receive an automatic firmware update as part of an overnight upgrade process. This is expected to occur over the upcoming weeks. Users should not need to take any action.

According to Alarm.com Firmware Upgrade Version 02104 for the Alarm.com ADC-VDB770 Video Doorbell will include stability enhancements to the firmware upgrade process and improvements to device performance in cold weather. From what we can tell, the update will not include any new features or functions, and it is only designed to improve device reliability and overall performance.

It is strongly advised that all users receive the upgrade, as it should help the ADC-VDB770 Doorbell Camera work more reliably. We know a "cold weather" enhancement in the early summer might seem a bit unusual, but at least Alarm.com is taking proactive action. After all, it will be winter before you know it!

Users should not need to take any special action to receive the update. You also should not notice any service disruptions as part of the upgrade. Just have the doorbell device powered on and connected with your local WIFI network. As long as you have the device in active use and set up with your Alarm.com account, then the firmware update should be pushed down automatically sometime in the coming weeks as part of an overnight upgrade process. If you are an Alarm Grid monitored customer, and you need help integrating your ADC-VDB770 with your Alarm.com account, please email us at support@alarmgrid.com. Remember that our hours for providing support run from 9am to 8pm ET M-F.

If you want to check the current installed Firmware Version on your ADC-VDB770, or any of your other Alarm.com Cameras, then you can do so from your Alarm.com account. To do this from the Alarm.com website, start by accessing Alarm.com from a compatible web browser. Login to your Alarm.com account, and click Video from the left-hand menu after you have logged in. Then click Settings on the top bar. Choose Video Device Info. Then select the camera from the dropdown bar to the right of "Video Device" near the top. You should see the Current Firmware Version listed for the device. This can be the ADC-VDB770 or a different Alarm.com Camera. In our example, it is the ADC-V523. Please note that this is only possible through the Alarm.com website. We are unaware of a method for checking the current firmware version from the Alam.com Mobile App, but you can view the live camera feed through that method.

Do you have any thoughts on the ADC-VDB770 or this new firmware update? Did the device give you any trouble when operating in cold weather last winter? Or are you a bit surprised to see a firmware update dedicated to cold weather performance? Also, are there any other features or additions that you would like to see in a future firmware update for the ADC-VDB770. We would love to hear what you have to say. Stay tuned to our blog for more news.

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Update 12/30/21: The 2GIG GC3e has been discontinued and is no longer available. The 2GIG Edge w/ AT&T LTE or the 2GIG Edge w/ Verizon LTE have replaced it.

In an effort to clear out existing stock, the 2GIG GC3e Alarm Panel is now available at the bargain price of $189.99. This is an excellent chance to get a modern and reliable alarm panel for your home or business at a super low price. Act quickly, because supplies will run out very soon!

We announced earlier this month that the 2GIG GC3e was discontinued. However, due to existing stock, the GC3e Panel is effectively back from the dead for one final run. Once the limited stock runs out, the 2GIG GC3e will be discontinued forever. Room needs to be made for newer panels, so we're offering the 2GIG GC3e for the low price of $189.99. This is a rare opportunity to get a great alarm panel to build around. It can certainly fulfill all of your security and smart home automation needs once you get it set up and running!

The GC3e is fantastic for alarm monitoring. Just add either a 2GIG LTEA-A-GC3 AT&T LTE Communicator or a 2GIG LTEV1-A-GC3 Verizon LTE Communicator, and you will be able to connect the GC3e with the Alarm.com Servers for monitoring service. Since the 2GIG GC3e already has an internal WIFI card, adding the cellular communicator will make it into a dual-path system that will stay monitored even if one path goes down or becomes unavailable. Alarm.com requires cellular connectivity, so you will need a monitoring plan that includes cellular communication, such as an Alarm Grid Gold Plan (Self or Full).

Although the 2GIG GC3e doesn't support more advanced features like Bluetooth Disarming and Facial Recognition Disarming, the GC3e does support the robust lineup of 2GIG eSeries Encrypted Sensors. You can also supplement those encrypted sensors with non-encrypted sensors from the 2GIG 345 MHz Series and the Honeywell 5800 Series for good measure. The panel also has an integrated Z-Wave Plus controller so that you can start building a smart home network to make your life more convenient.

Overall, the 2GIG GC3e is an outstanding choice if you want more of a simple, no-frills panel that is still unmistakably modern and offers all the remote access and function through Alarm.com. If you do want something more advanced, than the 2GIG GC3e's effective replacement, the 2GIG Edge is available in AT&T LTE and Verizon LTE variants. Both the GC3e and the Edge connect with the same Alarm.com platform, and both offer the same sensor compatibility. The main benefit to going with the Edge is that you get access to some more advanced features, such as the aforementioned Bluetooth Disarming and Facial Recognition Disarming. If you don't mind missing out on those features, then the 2GIG GC3e is basically just as good. Both systems feature very similar menus and user interfaces (UIs), so if you know one, then you pretty much already know the other!

In addition, we are also offering special pricing on 2GIG GC3e System Kits. Each kit includes a cellular communicator for getting the system monitored a Honeywell LT-Cable for providing power, one (1) 2GIG PIR1e-345 Motion Sensor, and either three (3) or ten (10) VERSA-2GIG Door and Window Contact Sensors. Just decide whether you want AT&T LTE or Verizon LTE, and also whether you want three (3) door and window sensors or ten (10) door and window sensors. Then find the corresponding kit below. Hurry, before time runs out!

Remember, once supplies of the 2GIG GC3e run out, then the system is gone forever. If you have any questions about the GC3e, or any of the other security systems on our website, or if you want to speak with a security system expert who can help you build the perfect setup for your home or business, then please do not hesitate to send an email to our dedicated team at support@alarmgrid.com. We're here to check your emails from 9am to 8pm ET M-F. Whether you go with the 2GIG GC3e, its replacement, the 2GIG Edge, or a different system entirely, we will be there to help you every step of the way. Thank you for reading the Alarm Grid Blog, and we will be back with more news and promotions real soon!

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Being in the alarm industry, we get to test out some of the newest security systems first-hand. Today, we will briefly discuss three juggernauts in the DIY security realm - the 2GIG Edge, the Qolsys IQ Panel 2 Plus, and the Honeywell Home PROA7PLUS, and explain why they can all succeed.

Whenever you have multiple companies all putting their best offerings forward to compete in the same field, there is usually the expectation that there will be at least one winner, but also at least one loser. However, in this playing field of three wireless alarm panels, it really appears as though each company has put its best offering forward and presented something distinctly unique that can stand out and succeed in this competitive industry. Simply put, all three of these systems are winners. It was rough getting here at times. There were some mistakes and growing pains along the way. Some were really bad. We can definitely say that it took some perseverance, but we reached a point where our three most prominent security system manufacturers - 2GIG, Qolsys, and Honeywell Home - have all hit their strides. It really is a fantastic sight to behold.

Today, we're not doing an in-depth compare and contrast of these three great systems, nor are we going to provide a definitive "ranking" of these systems. Maybe that can happen another time. What we are going to give you today is just a look at one (1) feature or capability for each system that is not possible for the other two. That is a major reason why we believe all three of these systems will thrive - they each offer something that you aren't going to find or be able to achieve with their biggest competitors. In other words, each system we're discussing today has an important competitive advantage that should keep it relevant for quite some time. Also, note that we're focusing on the positive aspects today. This isn't a wish list, and we're also not going to pick apart these systems to point out any minor flaws or shortcomings. This is just a chance for us to talk about something we like about each system and why we think it's a benefit. Anyway, let's get started. Here is why the 2GIG Edge, the Qolsys IQ Panel 2 Plus, and the Honeywell Home PROA7PLUS can all win.


2GIG Edge - Facial Recognition Arming/Disarming


Our impression of the 2GIG Edge is that Nortek really wanted to bring the alarm industry to the future. The system is loaded with advanced features and functions that certainly work to turn heads and bring the wow factor. None of those features more so than the panel's facial recognition arming and disarming capability. Sure, the IQ Panel 2 Plus also has its own facial recognition capabilities, but their system just generates an email from Alarm.com letting you know that the panel didn't recognize the face the last time someone disarmed. Only with the 2GIG Edge can you have the front panel camera scan your face and automatically arm or disarm the system, all without needing to enter a code. Facial recognition arming comes in handy if the Quick Arm feature (Q113) is disabled in order to provide arming/disarming logs. By default, this feature is enabled, which means that the system can be armed simply by pressing the Arm Stay or Arm Away button. This is convenient, but in some circumstances, such as for a business, you may want to know which user is arming and disarming your system, as well as when the system is being armed and disarmed.

The facial recognition feature of the 2GIG Edge differs from the Qolsys IQ Panel 2 Plus in another way. With the Qolsys panel, all of the heavy lifting is done by Alarm.com. The facial profile and recognition processing all occur on the Alarm.com servers. With the 2GIG Edge, the user's facial profile is stored locally on the panel, and facial recognition processing also takes place locally. This means your facial biometric information stays safe within your own network and is never sent out into the cloud. If you're concerned about keeping your facial biometric information private, then this is very important!

On top of that, the feature works shockingly well and consistently when set up properly, and unless you have an identical twin or a doppelganger hanging around, it's not a security risk in any way. This is the kind of feature that you brag about to your friends, as it's actually cool. Plus, once you get used to it and learn how to position your face just right, the feature is super convenient as well. Being able to arm or disarm your system while your hands are full is something you will absolutely appreciate at some point or another. Manufacturers are always looking for ways to futurize their alarm systems. Well, the 2GIg Edge has done exactly that with its facial recognition feature. We recommend checking our prior blog post dedicated to 2GIG Edge Facial Recognition to learn more.


Qolsys IQ Panel 2 Plus - PowerG Sensor Range


As the Qolsys IQ Panel 2 Plus is the oldest security system on this list, features that were once exclusive and unique have since been replicated by their competition. That being said, one area where the IQ2+ still reigns supreme is in the wireless range of its PowerG Sensors. With a range of approximately 2,000 feet when used with the IQ2+, you just can't go wrong. Sure, that listed range is assuming a best-case scenario in an open-air environment, with no large metal objects or other obstacles around to cause interference. Still, it blows the other manufacturers out of the water. While we haven't done any of our own testing (that may be a fun experiment for a future blog), the reports we hear from customers seem to indicate that PowerG Sensors on the IQ2+ do indeed offer a noticeably longer transmitting range than what can be achieved with the other panels on this list. We have heard multiple stories of users who have managed to get PowerG Sensors to work in areas such as warehouses and storage facilities where wireless sensors were thought to be completely unviable. If that wasn't enough, there is also the DSC PG9920 PowerG Repeater, which boosts the theoretical maximum wireless range to a distance of up to 4,000 feet!

While all of this doesn't really matter much for most users, as most users don't really need a sensor to work from 2,000+ feet away, the users who do benefit from the extended wireless range find it to be a complete game-changer. Just imagine, an installation that was once only possible with a super complex hardwired polling loop panel can now be achieved wirelessly with the IQ Panel 2 Plus! Not to mention that the PowerG Sensors offer some of the very best protection we have seen, with 128-bit AES encryption and Frequency Hopping Spread Spectrum (FHSS) Technology. We're a bit surprised other manufacturers haven't followed suit and offered something comparable to PowerG. It's not to say that their alternative sensor offerings (e.g. Resideo PROSIX and SiX Series Sensors, 2GIG eSeries Sensors) aren't good devices in their own right, but the DSC PowerG Sensors are still at the top of the food chain... at least for now. As a result, there are still occasional installations where our only option is to recommend the IQ Panel 2 Plus with PowerG Sensors. It's totally cool though, as the IQ2+ remains a great panel that is loaded with tremendous features.


Honeywell Home PROA7PLUS - IP-Only Monitoring Option


We have an honorable mention with the PROA7PLUS. Namely, it's the only one of these three systems with replaceable components, meaning that you won't need to replace the entire panel if something like its WIFI & Z-Wave card or its added cellular communicator becomes damaged. While replaceable components are nice to have, they don't necessarily sell panels like the ability to monitor across internet protocol (IP) only. Although we love getting customers on our Gold Plan, and we can talk about the benefits of cellular monitoring until we're blue in the face, the fact remains that there are some customers who just want reliable monitoring service at a low price. We see it all the time - a customer just wants no-frills monitoring service to get a homeowner's insurance discount and to provide a basic layer of protection over their household. To them, the extra cost associated with cellular or dual-path monitoring isn't worth the benefit of their system staying monitored during internet outages. All we can do is try to give these customers what they want - an alarm panel that will allow them to keep their monitoring costs down. That is what they get with the PROA7PLUS, as it is the only one of these three systems that supports IP-only monitoring.

Technically, it's not the doing of the panel that makes IP-only monitoring possible, but rather it's the monitoring platform. The other panels on this list connect with Alarm.com, which mandates that cellular connectivity is set up on all their accounts. The PROA7PLUS on the other hand doesn't use Alarm.com, but rather it uses AlarmNet and Total Connect 2.0. For the most part, Alarm.com and Total Connect 2.0 are relatively equal, but in a rare area of difference, TC2 allows for IP-only service, while ADC requires a cellular connection. The result is that when a customer comes to us wanting low-cost monitoring, after we explain the benefits of cellular, and they still want IP-only anyway, we go ahead with recommending the PROA7PLUS. That's not a bad thing either, as the system is super sleek, and it offers an incredible mix of great features and reliable performance. Though when it comes to the area where the PROA7PLUS stands out the most, it's the system's ability to be set up for IP-only alarm monitoring service. Unless Alarm.com drops its cellular requirement, or 2GIG and/or Qolsys team-up with another monitoring platform, Resideo and the PROA7PLUS will continue to dominate this market segment. There will always be people wanting monitoring service at the lowest possible price, even if it means giving up cellular connectivity. Luckily for those frugal folks, they have an excellent panel that gives them that option in the PROA7PLUS. That alone gives the PROA7PLUS plenty of opportunity to succeed. Also, just to be clear, a user can always add a cellular communicator to a PROA7PLUS and upgrade to cellular monitoring later on. We have many customers who want to start out on a low-cost plan and then upgrade to a more expensive plan later. That's perfectly understandable, and the PROA7PLUS makes that option possible.


What Do You Think?


We mean it when we say that the Edge, IQ Panel 2 Plus, and PROA7PLUS are all fantastic alarm panels. We might do a ranking someday, but to us, they are all winners. The choice really comes down to your unique needs. If the convenience of arming or disarming using your face is most important, go with the Edge. If you need the extended wireless range of PowerG, go with the IQ Panel 2 Plus. If you want low-cost IP-only monitoring, go with the PROA7PLUS. Each panel has its own advantage. There are also many other talking points that we simply don't have time to get to today. However, you can start your own discussion in the comments below! We would love to hear your thoughts, opinions, viewpoints, and personal experiences. If you have used or tested out any of these panels, then we would love to know about it. Also, our comments section is a great place to ask questions. Maybe we have something that we didn't cover that you would like to learn more about? Our team of experts are happy to help you. Leave a comment below, and we will be sure to reply. Plus, don't forget to stay tuned to our blog for more security news and discussions coming soon!

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We have a quick bit of news today. Certain commercial-grade Alarm.com Security Cameras will receive an automatic firmware update in the coming weeks. Models receiving the update include the ADC-VC726, ADC-VC736, ADC-VC826, and ADC-VC836. No special action is needed to receive the update.

At this time, Alarm.com has not provided much information regarding the update. All we know is that the update is for Firmware Version V5.5.82.210318 and that it includes multiple stability enhancements. Only the aforementioned commercial-grade security cameras from Alarm.com are set to receive the update. These are all Power over Ethernet (PoE) cameras that only use hardwired ethernet for network connectivity, and they do not support WIFI connectivity. Although these are commercial-grade cameras designed for commercial or industrial use, they can certainly be used in residential settings as well.

Alarm.com has stated that these cameras will be automatically updated in the coming weeks. The update will occur as part of an automated overnight firmware upgrade process. Again, no special action is required to receive the update. Just make sure that your camera is powered on and connected to the network, and Alarm.com should take care of the reset.

Since this update is only for stability enhancements, it is very likely that you will not receive any direct notification that the update has been performed. However, you can easily check the installed firmware for your camera by accessing Alarm.com through a compatible web browser, logging into your account, clicking Video on the left-hand side, choosing Settings at the top, then choosing the first option of Video Device Info. From there, select the camera (Video Device) you want to view from the dropdown menu and note the Current Firmware Version. This can be seen in the following picture.


As we said, we don't know much about the firmware update that will be coming, and we only have "within the coming weeks" as a general timeframe. But still, feel free to leave your thoughts or start a discussion in the comments down below. We would love to hear what you think, And remember to stay tuned to the Alarm Grid Blog for more news coming soon!

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We have an important update for all Google Nest Thermostat users who have integrated their Nest devices with Alarm.com. Any user who hasn't moved their Nest device over to a Google account by June 1st will have their Alarm.com/Nest integration reset. Take action now to avoid this!

According to Alarm.com, Google sent out a notice to all users still using Works With Nest accounts back in March 2020. The notice informed users that they needed to switch their Works With Nest accounts over to Google accounts. Now, Alarm.com is preparing to enforce this mandate, as they will reset the Alarm.com/Nest integration for any user who has not switched over to a Google account by June 1st. If this affects you, then you should take action immediately in order to avoid having your Nest integration reset. Alarm Grid previously covered the Nest integration for Alarm.com in late January 2020 when the integration was reintroduced. You can revisit that prior blog post here.

Fortunately, switching your Works With Nest account to a Google account is very easy. If you received an email from Google about this issue, you can click the option Switch to Google from within it to begin the migration. Otherwise, start by making sure you have the latest available version of the Nest App. Open the Nest App on your Android or iOS device. Once you are in the app, press the settings icon, which looks like a gear. Then choose the option for "Migrate to a Google Account". There will be important information that you should review. After reading, press the "Continue with Google" button. You can then select the Google account you want to use. If you use other Google Assistant and/or Google Home products, then it is recommended that you use the same Google account with your Nest Thermostat as you use with your other Google devices. You will also be given the option to create a new Google account if you do not have one already. After you have selected your account, press "Allow" to give the Nest App permission to access data from your Google account. If you have Works With Nest connections and/or the Google Home App, then extra steps may be presented to disconnect those connections and combine your homes into a unified Google Nest Home. Works With Nest connections cannot be used with a Google Account. From there, review the information, and follow the on-screen prompts to finish.

After you have finished moving over to a Google account, you may need to re-link your Nest Thermostat with Alarm.com. This can be done through the Alarm.com website. Login to Alarm.com using a compatible web browser, and then choose Settings on the left-hand side. Then choose Manage Devices, then Add Device, then Thermostat, then Google Nest Thermostat, and then Begin Installation. You will need to provide the Google account information associated with your Nest Thermostat. This is the same account you used when migrating from Works With Nest to Google. It will likely take a few minutes for the integration process to complete. If you are having trouble, you should reach out to your monitoring provider for further assistance. Alarm Grid customers can email support@alarmgrid.com for help. We respond to emails during our regular business hours of 9am to 8pm ET M-F.



Have you had a good experience using a Google Nest Thermostat with Alarm.com? Do you have any thoughts on the Alarm.com/Nest integration? Is there anything you particularly like or dislike about the integration or the Nest Thermostat in general? Let us know in a comment down below. We would love to hear what you have to say. And remember to stay tuned to the Alarm Grid Blog for more security system news coming soon!

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In a previous Beta Firmware Version available to industry insiders, Resideo introduced the ability to live-stream SkyBell Doorbell Cameras from the Honeywell Home ROA7PLUS and Resideo PROA7PLUSC. The new upcoming feature will likely be made available to the general public very soon.

We have known about the camera streaming capabilities for the PROA7PLUS for quite some time, but we had yet to see what form the feature would take. That changes with this beta release, as we now have our first glimpse at the feature. Users can live-stream any Total Connect 2.0 compatible SkyBell device right from their PROA7PLUS or PROA7PLUSC. Compatible doorbell cameras include the round Honeywell SkyBell DBCAM and the slimline Honeywell SkyBell DBCAM-TRIM. The round model has since been discontinued, but the slimline model remains available for purchase from the Alarm Grid website.


In addition to streaming from a compatible panel, the system will also display a message whenever someone is at your door and rings the SkyBell device. The camera streaming also includes audio streaming, and you can engage in a two-way voice conversation with the person at your door. This is thanks to the integrated microphone included in the ProSeries Security Systems. This is great for telling your friend that you will unlock the door for them, or for telling a solicitor that you're not interested. The possibilities will be endless!

And not only is this feature available for the PROA7PLUS and PROA7PLUSC, you can also stream from the compatible touchscreen keypads, those being the Honeywell Home PROWLTOUCH Keypad and the Resideo PROWLTOUCHC Keypad. The touchscreen keypads support all of the same capabilities as the panels in this aspect, including doorbell camera streaming, audio streaming, and two-way voice. Remember that you must have WIFI capability enabled on the panel to integrate the touchscreen keypads as well as the Skybell.


One very important note about the SkyBell streaming feature is that it is only going to be supported by the "PLUS" versions of the ProSeries Panels, those being the PROA7PLUS and the PROA7PLUSC. It is our understanding that the PROA7 and PROA7C will not support the feature. If you were trying to decide between a "PLUS" and a "non-PLUS" version of a ProSeries System, well this is yet another reason to spring for one of the higher-end versions!

Although the feature has not been released to the public quite yet, we still have a general idea of how SkyBell Camera streaming will be implemented. First, you must have the system monitored and set up for service with Total Connect 2.0. You will then need to link your SkyBell device with your Total Connect 2.0 account. If you intend on buying a new SkyBell Camera for this purpose, then make sure that you are getting one of the Honeywell models for use with Total Connect 2.0. A user should never attempt to pair an Alarm.com SkyBell device with TC2 or with the native SkyBell App. After you link your ProSeries System with TC2, there will be a new Cameras option inside the main system menu. It is there that you can choose to stream a SkyBell Camera linked with your TC2 account. The device should show up after the doorbell camera has been successfully integrated with your TC2 account, and the panel has properly refreshed with the AlarmNet Servers.

We know that many Alarm Grid users will certainly take advantage of this feature once it is released. To ensure that you can get started with SkyBell Camera streaming as soon as it becomes available, make sure that you are monitored ahead of time. All TC2 users are entitled to have up to five (5) SkyBell devices linked with their accounts. You don't even need a true video monitoring plan to get started. More information on the subject can be found in this FAQ. If you're interested in signing up for monitoring service, and you haven't decided on a service provider as of yet, then you could consider one of Alarm Grid's monitoring plans. If you have questions, reach out to us by emailing support@alarmgrid.com. Remember that we check and reply to emails during our usual business hours of 9am to 8pm ET M-F.

Are you excited about SkyBell Doorbell Camera streaming for the PROA7PLUS, PROA7PLUSC? We're sorry to tease you with a feature that hasn't seen its official release quite yet, but we figured that it would be okay to build up some hype. With the SkyBell Camera Streaming and Local End-User Programming for the ProSeries Panels both in Beta Development, it's fair to expect the features to be fully released any time now. We will provide updates in the Alarm Grid Blog regarding any major releases. For now, make sure to comment down below to share your thoughts on this upcoming feature. Also feel free to let us know about any security system coverage you would like to see us focus on in the future. That's it for today's blog, stay tuned for more Alarm Grid content coming soon!

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Qolsys has released information regarding an issue affecting IQ Panel 2 Firmware Version 2.5.4 and Firmware Version 2.5.5. The issue affects the Z-Wave Home Automation functionality for IQ2 Systems on those firmware versions. The issue can be fixed by upgrading the system to 2.6.0.

According to Qolsys TSB# 210511, which can be viewed here, Z-Wave devices paired with an IQ Panel 2 or IQ Panel 2 Plus System on Firmware Version 2.5.4 or Firmware Version 2.5.5 may occasionally buffer and repeatedly send the same command to the device every thirty (30) minutes. Although it's possible that any Z-Wave device could demonstrate this behavior, Qolsys says that it is most likely to affect the GoControl GD00Z-8-GC Z-Wave Plus Garage Door Opener.

Fortunately, Qolsys also adds that the issue can be easily corrected by upgrading to Firmware Version 2.6.0. If you haven't already, make sure to upgrade to Firmware Version 2.6.0 so that all of your programmed Z-Wave devices work as intended. More information on IQ Panel 2 Firmware Version 2.6.0, including what comes with the update and how to perform the update, can be found in this helpful blog post.

Alarm Grid will provide a future update if we learn anything more from Qolsys. But for now, it can be assumed that upgrading to Firmware Version 2.6.0 will resolve the issue. Remember to stay tuned to the Alarm Grid Blog for more updates coming soon!

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