Training Posts

Hi DIYers! We're here with the Alarm Grid video recap for September 10th thru 17th. Our support technicians Joe, Dylan and Jorge are all back and here to teach you how to use your alarm system. We have seven new videos this time, with most of them focusing on the Interlogix Systems.

Disabling Chime on an Interlogix Simon XT

Dylan demonstrates how to disable the chime for an Interlogix Simon XT System. By disabling the chime, the panel will not produce any sounds when sensors are faulted. There is an option accessible from the main screen that is used with toggling the chime On and Off. If the option is set to Off, the chime will be disabled for the entire system. Alternatively, muting the system will also stop the panel from producing chimes. However, this will stop all system sounds, except for sirens.

Self Monitoring a Simon XT

Dylan talks about using a Simon XT with a self-monitoring plan. A self-monitoring plan means that the system is not connected with a central monitoring station. As a result, a user will be unable to receive automatic emergency dispatch. But a user will still be able to receive system alerts and notifications through text and/or email from Alarm.com. A user can take these notifications and contact the authorities when needed to keep their home or business safe.

Adding a Wireless Motion Sensor on an Interlogix Simon XTi

Jorge shows users how to add a wireless motion sensor to an Interlogix Simon XTi System. This is the same process that is used for enrolling a wireless sensor to an Interlogix Simon XTi-5 System. A motion sensor will actively search for any motion that is present in an area. If the device detects motion while the system is armed, an alarm will occur on the system. This makes these devices great for keeping the inside of a building protected and secured. The Simon XTi supports 319.5 MHz motion sensors.

Resetting an Interlogix Simon XTi and XTi-5 to Factory Defaults

Jorge demonstrates how to reset an Interlogix Simon XTi or XTi-5 System to factory default settings. Once the system has been defaulted, all programmed codes and sensors will be deleted. The Master, Installer and Dealer Codes will all be reset to the factory default values. All system settings will be restored to the default. A user will basically need to reprogram their entire panel after a factory default has been performed. Therefore, we usually only recommend a default if it is absolutely needed.

Adding Hardwired Zones to an Interlogix Simon XT

Dylan shows users how they can use hardwired sensors with the Simon XT System. There are a couple of ways that this can be done. The panel has two hardwired inputs for supporting two normally closed hardwired sensors. This is a great option if a user only needs to use a couple of sensors. The other option is to use a compatible wired to wireless converter. This is good for using several wired sensors. A good converter to use is the Qolsys IQ Hardwire 8 or 16.

Sensors Compatible with a Qolsys IQ Panel 2 Alarm System

Joe talks about which sensors can be used with the Qolsys IQ Panel 2. The standard IQ Panel 2 contains a wireless receiver for supporting 319.5 MHz sensors. This includes all Qolsys Sensors and Interlogix/GE Sensors. If Qolsys S-Line Sensors are used, then they will be encrypted. Additionally, the upgraded Qolsys IQ Panel 2 Plus can support 915 MHz PowerG Sensors, plus one type of legacy sensors. This depends on which legacy daughtercard is installed. There are legacy options for 319.5 MHz, 345 MHz (Honeywell 5800 Series & 2GIG) and 433 MHz (legacy DSC).

Demonstrating Installer Code & Dealer Code on a Simon XTi and XTi-5

Joe explains the differences between the Installer Codes and Dealer Codes on the Simon XTi and XTi-5 Systems. Both of these codes are set to 4321 out of the box. However, they can be individually programmed if desired. The Dealer Code can do a few things that the Installer Code cannot. These mostly deal with the dialer for the system. Other than that, these codes serve exactly the same purpose. We generally recommend leaving these codes set to their default of 4321 so that the user does not get locked out of programming.

Hi DIYers! We missed the last video recap with the Labor Day holiday. So we've got an extra large update for you this time! Joe, Jorge and Dylan are back, and they are ready to help you get the most out of your security system. Let's take a look at the newest how-to videos from Alarm Grid!

Honeywell VISTA vs Honeywell Lyric Alarm System

Joe explains the differences between a Honeywell VISTA System and the Honeywell Lyric Controller. A Honeywell VISTA System and the Lyric Controller are both Honeywell Alarm Panels, and they can both be used with Total Connect 2.0. The biggest difference between these panels is that the Lyric is an all-in-one wireless system, while VISTA Systems are hardwired. This means that a VISTA System will require an external keypad for operation and a wireless receiver for supporting any wireless sensors.

What Is Bypassing a Zone on a Security System?

Dylan shows viewers how to bypass zones on Honeywell Security Systems. Bypassing a zone will have specified zones on the system remain inactive while the rest of the system is armed. This can be useful for when a user doesn't want a particular sensor to cause an alarm on the system. For instance, if a user is arming away, but they want to leave a window open, they might bypass the door and window contact that is used with that particular window.

How Does Crash & Smash Work?

Joe discusses "Crash & Smash" and how it is used with Alarm.com. An alarm system must be set up with a central monitoring station to use Crash & Smash. If an intruder breaks into a building and destroys the alarm system, then Crash & Smash will allow an alarm event to still occur. With Crash & Smash, Alarm.com knows that either a disarm signal or an alarm event must occur after a system has been activated. If neither event occurs, then ADC will recognize that the system must have been destroyed, and emergency dispatch will be sent out.

Can I Convert My Wired Honeywell System to be Wireless?

Joe talks about having a hardwired Honeywell VISTA System work with wireless sensors. By adding a compatible wireless receiver, a Honeywell VISTA System can communicate with wireless Honeywell 5800 Series Sensors. It is also possible to take wired sensors and connect them with a compatible wired to wireless converter, like the Honeywell 5800C2W. Then, as long as the VISTA has a wireless receiver, the hardwired sensors can be used with the VISTA as wireless sensors. This can eliminate the need for running wires across the entire building.

Does a 2GIG GC3 Require an Internet Connection?

Joe discusses how a 2GIG GC3 does not necessarily require an internet connection for alarm monitoring. The 2GIG GC3 can communicate with Alarm.com and a central monitoring station through a cellular connection. Cellular connectivity is required for a GC3 System to receive monitoring service. A cellular communicator must be added to the GC3 for this purpose. But the GC3 can still connect to WIFI for a dual-path communication setup. The system comes included with a built-in WIFI card.

Can I Use a 2GIG GC3 Without Alarm.com?

Joe explains how Alarm.com is required for the 2GIG GC3 to receive monitoring service. However, the system can be used as a local sounder without Alarm.com. This will still allow the system to activate a siren during an alarm event. This can be useful for letting building occupants know about an alarm. But without Alarm.com, the GC3 System will have no way of alerting off-site users or requesting automatic emergency dispatch from a central monitoring station.

Capabilities of the Lyric SiXSIREN Video

Joe goes over the functions and features of the Honeywell SiXSIREN. This is an external siren that is designed exclusively for use with the Honeywell Lyric Security Controller. The wireless siren can be mounted in a separate location from the panel to provide an alarm notification to a second part of the building. Both the SiXSIREN and the Lyric internal siren operate at a 85 dB, so a SiXSIREN won't make the alarm louder. But it can be good for spreading the alarm across a larger area. The SiXSIREN LED light provides visual indication of an alarm.

Changing the Installer Code on a LYNX Touch Security System

Joe explains how to change the Installer Code on a Honeywell LYNX Touch Alarm System. We usually advise users to keep their system Installer Codes at their default. This way, if a user ever forgets their Installer Code, they can look up the default Installer Code and get back into programming. But if a user changed their Installer Code and forgot it, then they would have to use the backdoor method to get back in. However, it is still possible to change the Installer Code for a LYNX Touch if desired.

Using Simon XTi with Total Connect

Dylan explains how the Interlogix Simon XTi cannot be used with Total Connect 2.0. The Total Connect 2.0 service is designed for Honeywell Systems only. The Simon XTi is manufacturer by Interlogix, and it is not compatible with Total Connect. Instead, the Interlogix Simon XTi can be used with the Alarm.com service. Alarm.com will offer similar functions and features as Total Connect 2.0. A cellular connection is required for the Simon XTi to be used with Alarm.com.

How Do You Delete a Honeywell Wireless Device?

Jorge shows users how to delete wireless sensors from their Honeywell Alarm Systems. This is done through system programming. A user will need to know the system's Installer Code to access programming. The default Installer Code for almost all Honeywell Systems is 4112. Once a wireless sensor has been deleted, it will need to be reprogrammed if the user wants to use that sensor with the system. A deleted sensor will no longer send alerts or notifications to the alarm system.

How Do I Enable the Receiver in a 6160RF?

Joe demonstrates how to enabled with wireless receiver inside a Honeywell 6160RF Keypad that is used with a Honeywell VISTA Alarm Panel. This is necessary for using wireless sensors with the system. Not only can the 6160RF be used as a primary controller for a VISTA System, it also provides a functional wireless receiver for the system. Once the wireless receiver for the 6160RF has been enabled, wireless sensors can be learned-in using the keypad. But it is important to remember that each VISTA System can only support a limited number of zones.

Resetting an Interlogix Simon XT to Factory Defaults

Jorge shows users how to reset the Interlogix Simon XT System to factory default settings. Defaulting the Simon XT will delete all sensors from the system, and it will clear any user codes that have been set up. Both the Installer Code and the Master Code will be restored to their default values. Because any sensor will need to be reprogrammed, we only recommend defaulting the system if it is absolutely needed. But defaulting the system can be useful in certain situations.

How Do I Un-Bypass a Bypassed Zone on a Honeywell System?

Jorge demonstrates how to un-bypass a zone that is currently bypassed on a Honeywell System. A bypassed zone will remain inactive when the rest of the system is armed. By un-bypassing a zone, the zone will once again be active when the system is armed. The advantage to bypassing and un-bypassing later is that the user will not have to delete the sensor and reprogram it later. They can simply bypass the sensor and then un-bypass it later, and the sensor will work perfectly with all of the settings still programmed.

Hi DIYers! Some of the most important sensors used with alarm systems are passive infrared (PIR) motion detectors. When installed properly, these devices do an excellent job of detecting any motion that can occur inside a home or business. They are critical for a complete security setup.

But while motion sensors provide many great benefits for alarm systems, they are also some of the most prone to experiencing problems and issues. These problems are usually the result of PIR motion sensors being mounted poorly and/or in unsuitable locations. Problems may also occur if a motion sensor is ever used in an improper application or setting for its intended use.

By obtaining a better understanding of motion sensors and how they operate, a user is less likely to experience reoccurring problems with their PIR motion sensor. Just a few tips and general guidelines need to be followed. It all comes down to installing the motion sensor correctly, selecting a good location for the device and choosing the correct type of PIR sensor. If these three tips are followed, then a motion sensor will be much more likely to work properly.

First, it's a good idea to understand what a motion detector is trying to accomplish and how it works. The goal of a good motion sensor is to detect the motion of a human intruder, while also ignoring unimportant sources of motion, like a ceiling fan, curtains or a pet. But this is easier said than done. If a motion is too sensitive, then false alarms will occur. But if it isn't sensitive enough, then it won't detect intruders.

A PIR motion sensor works by taking a reading of the infrared (IR) energy in a room and detecting any significant changes in IR energy that occur. All people, animals and objects give off some amount of IR energy. When a person, animal or object comes into the field of view of the motion sensor, it causes a change in detected IR energy. Once the motion sensor has detected enough of a change, it will send an alert to the alarm system to let it know that motion is present. The alarm system will then respond accordingly based on the programming settings.

But most users wouldn't want a motion sensor to activate because of very tiny changes in IR energy. This would cause too many false alarms on the system. That is why motion sensors usually have sensitivity levels that can be adjusted through an adjustable pulse count. The pulse count determines how large of an area needs to experience a change in IR energy before the motion will activate. A higher pulse count will mean that a wider change in IR energy is needed to activate the motion detector, thereby making the sensor less sensitive. Likewise, a lower pulse count will increase the sensitivity. Many motion sensors also have lenses that can be swapped out to provide the optimal view for the device.

But it's important to remember that a PIR motion sensor will only work if it can "see" the movement. That is why it is critical that a motion sensor is mounted at a height where it can properly detect a human intruder. A hypothetical scenario is to imagine a motion sensor that is mounted too high up. In that case, a person could just duck down and move below the field of view without setting off the motion sensor.

Most motion sensors are mounted at a height of about 6 to 8 feet high. This should allow the device to detect any human moving in the room. For optimal coverage, we generally recommend mounting motion sensors in the corner of a room. But mounting height becomes even more important for "pet-friendly" motion sensors. The goal of a pet-immune motion sensor is to detect the motion of a human walking upright, while still ignoring the motion of a small animal walking close to the ground.

Users should realize that pets can still set-off pet immune motion sensors, even if the pet is within the suggested weight limit. But the goal is to prevent this from happening. By setting up the motion sensor correctly and by making it impossible for the pet to get within the field of view (FOV) of the motion sensor, false alarms are much less likely to occur because of the activities of pets.

If a user intends on using a PIR motion sensor in a home with pets, they should first make sure their PIR motion detector offers pet-immunity. A pet-immune motion sensor features a lens that is designed to detect the motion of a human walking upright, while ignoring the movement of pets closer to the ground. If a motion does not have this special type of lens, then it will still see a pet moving throughout the room.

Second, a user should make sure that their pet is within the listed weight limit of the motion sensor. The idea here is that pets that weigh more are usually larger in size. So if a dog is 60 pounds, it is estimated that it will be large enough to set off a pet-friendly motion sensor for pets rated for up to 40 pounds. Of course, the pet-immunity values provided from motion sensor manufacturers are rough estimates. But these values should still be taken into account when planning.

Third, the motion sensor should be mounted at a proper height. It will need to be at a height where it can still detect the movement of a human, while ignoring the movement of a pet closer to the ground. Generally speaking, 7.5 feet high is a good height for accomplishing this. But this height can vary for different sensors. Also, the motion sensor should be mounted at a proper angle. If it is facing at too low of an angle, a pet might still set it off.

Finally, the motion sensor should not be facing any "obstacles" that a pet could climb on top of to get within the FOV of the sensor. Even if the motion sensor is mounted at a good height and at a proper angle, a pet can still manage to set it off if it is able to get up high enough. For example, a pet could climb on top of a sofa or walk up the stairs and get within the motion's FOV. For that reason, motion sensors shouldn't be mounted facing furniture or a stairway if pets are present.

There are also a few general guidelines that a person should follow when choosing a location for a PIR Motion. Remember, these devices respond based on changes in infrared energy. By installing a PIR motion near a vent or an air duct, the flow of hot or cold air could result in false alarms. A similar principle can be applied for appliances such as stoves and refrigerators. It is also advised that users do not install motions facing windows, as heavy sunlight could cause the device to activate. Additionally, motion sensors tend to work poorly in environments such as bathrooms, garages and attics, since they tend to feature high levels of humidity and/or dust. A user should also avoid mounting a motion sensor facing a moving ceiling fan or curtains, as this may result in false alarms.

Some users may also overlook the type of PIR motion sensor that is being used. Not all motion sensors are created equal, and there are many types of possible applications. For one, there are residential versus commercial motion sensors. Residential motion sensors are typically less sensitive and better-suited for homes and apartments. Pet-immunity features are usually only found on residential motion sensors. On the other hand, commercial motion sensors are usually more sensitive and feature lower pulse counts. A commercial motion sensor will also typically feature a larger FOV, making it more suitable for commercial settings.

Another common issue is to use an indoor motion sensor in an outdoor setting. Outdoor rated devices feature rugged exterior casings that protect the devices from exposure to rain, wind, dust and extreme temperatures. If a user tries to use an indoor motion sensor in an outdoor setting, then it is very likely that the device will become damaged due to environmental exposure. And while a user can use an outdoor motion sensor indoors, this is usually not recommended because outdoor motions are considerably more expensive. Make sure that the motion you use is suitable for the desired environment.

Following these tips will help ensure that your PIR motion sensor works properly and doesn't cause you problems. When used properly, these are great devices that do an excellent job of keeping homes and businesses secure. You can buy motion sensors of all types on the Alarm Grid website!

Intro to the 2GIG GC2

The 2GIG Go!Control, also referred to as the GC2, is an incredibly versatile security panel with many uses and capabilities. But as an alarm system, its main function consists of interacting with a variety of different sensors. Each sensor is programmed with the GC2 System individually. The system can readily interface with a large number of wireless sensors as needed. However, the sensor programming process for the GC2 System is a little different from most other wireless security panels. This guide will help you with every step necessary to get sensors up and running with a 2GIG GC2 Alarm System.

The Panel - Basic Information

Before attempting to program a 2GIG GC2 Panel, it is helpful to know a little bit about the system. The GC2 is an all-in-one alarm system with a built-in 3.75" by 2.25" touchscreen controller. This makes it easy for the user to navigate between menus and make programming adjustments. The panel includes an integrated wireless receiver, allowing any sensor with a wireless frequency of 345 MHz to interface with the system. This is famously the same wireless frequency used by Honeywell 5800 Series Sensors. This means that any Honeywell 5800 Series Sensor and any 2GIG Sensor can communicate with the system. Finally, the GC2 Panel provides 60 different wireless zones for setting up wireless sensors with the system. It also includes two built-in hardwired zones and a Z-Wave controller for smart home devices.

Accessing System Configuration - Zone Programming

In order to set up any wireless sensor with a GC2 System, the user must access the System Configuration Menu. The System Configuration Menu is also sometimes referred to as Zone Programming. This menu serves as the primary hub for learning-in new sensors. Accessing this menu is key for setting up a GC2 Panel.

To access System Configuration, start from the home screen of the GC2 System. Press the Go!Control icon in the bottom-right corner of the screen. Then enter the Installer Code for the system. The default Installer Code for a GC2 Panel is 1561. We recommend keeping the Installer Code at the default so that you do not become locked out of programming later. After entering in the Installer Code, choose the option "System Configuration". This will take you to the System Configuration Menu.

Navigating System Configuration - Selections, Questions and Sub-Questions

The System Configuration screen (shown in the picture below) consists of a numerical keypad, four arrows, and buttons labeled "go to", "skip", "sum", "esc" and "end". Depending upon the current selection, different buttons may be available. The system uses question-based programming that may seem a little confusing to new users. But once you know how to navigate this menu, the process becomes more intuitive. A good way to think about this is that each "Question" represents a different menu option for the GC2 System

When navigating the System Configuration menu, you should always pay attention to the "Question" at the top of the screen. This is indicated by the letter Q, followed by a number, and then the current menu option (Question). Checking this information will let you know what setting you are currently configuring. For example, the first Question is as follows:

Q1: Select RF Sensor # (1-48, 63-74)

For this Question, you are choosing the wireless zone that is being configured. A zone can be assigned a wireless zone numbered 1 through 48, or 63 through 74. The white rectangular box below the Question shows the current selection.

Pressing the right and left arrows will allow you to navigate between different possible selections for that Question. For example, let's say that you are on Q1: Select RF Sensor # (1-48, 63-74), with a current selection of (02). Pressing the right arrow will take you to the next possible selection of (03). Pressing the left arrow will take you to the previous possible selection of (01). Keep scrolling through the possible selections until you reach the one needed. You will stay within the same question while doing this.

Alternatively, you can also use the numerical keypad on the left to put in the digits associated with the desired selection. For example, if you are on Q1: Select RF Sensor # (1-48, 63-74), entering in "05" will automatically adjust the current selection to (05). This can be a quick way to make a selection, without having to manually scroll between different options. Again, you will stay within the same question.

Within Questions numbered 1 through 4 on the GC2 System, there are various Sub-Questions. These Sub-Questions are used to provide additional options for the menu selection that is being programmed. Pressing the up and down arrows will take you to a different Sub-Question for the current setting that is being configured. A Sub-Question can be identified by having no number following the letter Q. Pressing the down arrow will take you to the next Sub-Question. Pressing the up arrow will take you to the previous Sub-Question within the sequence.

Please note that in some cases, pressing the up or down arrows will simply take you to the next Question in the sequence, rather than a Sub-Question. That is why it is always important to keep a close eye on the current Question at the top of the screen when programming a GC2 System. Remember, you will only have to consider Sub-Questions for Questions 1 through 4 on the system.

There also other ways to navigate between Questions. Pressing the "skip" button will automatically take you to the next Question in the sequence. For example, if you are on Q4, pressing the "skip" button will take you to Q5. Please note that the "skip" button will no longer be available for Q5 onward. At this point, pressing the down arrow will take you to the next Question in sequence. The "skip" button is removed for Question 5 onward due to the fact that these Questions have no available Sub-Questions. Instead, pressing the down arrow accomplishes the same goal.

You can also press the "go to" button to manually enter a 2-digit Question number and be taken to that Question. A single-digit Question number will be entered with a 0 in front of it - e.g. 07 for Q7. Please note that there are a total of 97 possible Questions on a 2GIG GC2 System. Entering in a 2-digit Question number higher than 97 (98 or 99) will take you to Q97. There is also a Q0 on the system for Question 0.

Using Question 1 to Learn-In Wireless Sensors

With 97 different Questions available on a GC2 System and various Sub-Questions available as well, programming a GC2 System can certainly seem intimidating at first glance. But fortunately, the vast majority of sensor programming is accomplished through Question 1 and its set of Sub-Questions. This makes learning-in a new sensor with the system a relatively easy process. To thoroughly explain the process, we will go through Question 1 and its Sub-Questions in their entirety.

As explained in the previous section, the main selection of Question 1 involves choosing RF Sensor Number, also called the Zone Number. A Sensor Number of 1 through 48 or 63 through 74 can be selected, for a total of 60 possible wireless sensors. Enter in the 2-digit Sensor Number to choose which Zone Number you will be working with. Once you have made the selection, you can press the down arrow to move on to the first Sub-Question of Question 1.

Setting the Sensor Type

The first Sub-Question is the Sensor Type, which might also be called the Response Type. There are many options available. You can scroll between different options by pressing the right and left arrows. We will now go through each and every one:

(00) Unused - This means that no sensor is being used for that Sensor Number. In other words, this wireless zone is open.

(01) Exit/Entry 1 - If the sensor is activated while the system is armed stay or armed away, then the system must then be disarmed within the system's entry delay 1 period (set in Question 6 of programming). If the system is not disarmed within this time period, an alarm will occur.

(02) Exit/Entry 2 - If the sensor is activated while the system is armed stay or armed away, then the system must then be disarmed within the system's entry delay 2 period (set in Question 7 of programming). If the system is not disarmed within this time period, an alarm will occur.

(03) Perimeter - If the sensor is activated while the system is armed stay or armed away, an instant alarm will occur.

(04) Interior Follower - If the sensor is activated while the system is armed away, an instant alarm will occur, unless an Entry/Exit zone was activated first. If the system is set to armed stay, then the sensor will be bypassed and unable to cause an alarm.

(05) Day Zone - If the sensor is activated while the system is armed stay or armed away, an instant alarm will occur. Additionally, if the sensor is activated while the system is disarmed, a trouble condition will occur.

(06) 24-Hour Silent Alarm - If the sensor is activated, an instant alarm will occur. However, no siren or strobe will occur on the system. This will always occur, regardless of whether the system is armed or disarmed.

(07) 24-Hour Audible Alarm - If the sensor is activated, an instant alarm will occur. Any siren that has been set up with the system will activate. This will always occur, regardless of whether the system is armed or disarmed.

(08) 24-Hour Auxiliary Alarm - If the sensor is activated, the system sounder will activate, and an instant alarm will occur. However, any external siren or strobe programmed with the system will not activate. This will always occur, regardless of whether the system is armed or disarmed.

(09) 24-Hour Fire - If the sensor is activated, an instant alarm will occur. Any siren that has been set up with the system will activate. This will always occur, regardless of whether the system is armed or disarmed.

(10) Interior with Delay - If the sensor is activated while the system is armed away, then the system must be disarmed within the system's entry delay 1 period (set in Question 6 of programming). If the system is not disarmed within this time period, an alarm will occur. If the system is armed stay, then the sensor will be bypassed and unable to cause an alarm.

(14) 24-Hour Carbon Monoxide - If the sensor is activated, an instant alarm will occur. Any siren that has been set up with the system will activate. This will always occur, regardless of whether the system is armed or disarmed.

(16) 24-Hour Fire with Verification - If the sensor is activated twice within a two minute period, or if the sensor is activated and remains activated for 30 straight seconds, an instant alarm will occur. Any siren that has been set up with the system will activate. This will always occur, regardless of whether the system is armed or disarmed.

(23) No Response Type - The sensor will not be able to cause any system events, including alarm conditions. However, the sensor can still be monitored by a central station, and activity alerts can still be sent to Alarm.com.

(24) Silent Burglary - If the sensor is activated while the system is armed stay or armed away, a silent alarm will occur. A distress signal will be sent out to a central station. However, the system sounder, along with any sirens or strobes, will not activate.

Upon setting the Sensor Type, you can press the down arrow to move on to the next Sub-Question.

Setting the Equipment Type

The options available for the next Sub-Question of Q1 will depend upon the Sensor Type that was selected in the previous Sub-Question. In some cases, you will be prompted to choose a specific equipment code. You can use the right and left arrows to scroll through the possible selections.

For other Sensor Types, you may be asked to select a generic equipment type, such as a contact or a motion. The selections available will depend on the Sensor Type that was chosen.

Once you have made the appropriate section, press the down arrow to move on to the next Sub-Question.

Setting the Serial Number

The serial number is a 7-digit code that is unique to each individual sensor. The serial number is usually located somewhere on the sensor, and it can be manually entered into the system. However, we strongly recommend auto-enrolling any sensor to have the serial number learned-in automatically. Not only will this prevent you from mis-entering the serial number, it will also ensure that the sensor is able to communicate properly with the GC2 System.

To auto-enroll the sensor, first press the "shift" key. Then press the "learn" key that will appear on the left side of the screen. You will be taken to a screen titled "Activate a sensor to learn its ID", along with the message "Waiting for RF sensor # transmission...". From this screen, activate the sensor you want to learn-in.

The process for activating the sensor will depend on the type of sensor that is being used. For example, a door and window contact will require you to separate the sensor from its magnet, while a smoke detector will have you activate the device's tamper switch.

Once the sensor has been detected, its Type and ID Number will be displayed on the screen. Verify that the information is correct, and press the OK button in the bottom-right corner of the screen. Then press the down arrow to move on to the next Sub-Question.

Continue Programming the Sensor

As you continue to move through the various Sub-Questions, you be able to apply various programming settings for the sensor.

Equipment Age has no affect on the performance of the sensor. The idea is that you can choose 0 if the sensor is brand-new, and 1 if the sensor was used previously. Either selection will work just fine.

The Loop Number is important for ensuring that the sensor performs as it should. Many sensors can perform multiple functions by setting a different Loop Number for the device. Check the manual for the sensor to determine which Loop Number should be used.

The Dialer Delay option determines whether or not dialer delay will be enabled for the sensor. This feature instructs the sensor to delay the process of sending out a notification signal to the user or a central station. Setting this option to 0 will have Dialer Delay disabled, while setting it to 1 will have the feature enabled. A user can set the Dialer Delay for their GC2 Panel by going to Question 35 of System Configuration. Selections of 15 seconds, 30 seconds and 45 seconds are available.

Setting the Voice Descriptor

The Voice Descriptor is the audio annunciation the system will use to verbally identify the sensor. The GC2 Panel includes a built-in voice function that it uses to read out the Voice Descriptor for any given sensor. The Voice Descriptor for a sensor is determined by choosing a set of preprogrammed words for the panel to read out. Up to five individual words can be applied to a single Voice Descriptor. Because of the amount of options available setting the Voice Descriptor can seem challenging at first. But the process is actually very simple.

To add a new word to the Voice Descriptor, press the "insert" button. With a word highlighted, you can the choose the desired word in one of two ways. You can either use the left and right arrows to scroll through the list of available words. Or you can also enter in the 3-digit code for any given word to have that word applied. Once you have entered the 3-digit code, the new word will automatically replace the highlighted one. The entire list of available words and their respective 3-digit codes is available on pages 38 and 39 of the 2GIG GC2 Programming Guide.

Remember, any additional words that you plan on including for the Voice Descriptor must be added by pressing the "Insert" button. To scroll between words, press the "fwd" button to move to the right, and press the "back" button to move to the left. To delete a word, highlight the word you want to delete, and press the picture of the box with an X in it.

Once you have finished setting the Voice Descriptor, press the down arrow to move on to the next Sub-Question in the sequence.

Setting the Final Sensor Options

The Sensor Reports option will determine whether or not the sensor will send out a report to a central station in the event that it causes an alarm. Set Sensors Reports to 0 for disabled and 1 for enabled. If you want the sensor to send a signal to a central station, this option should be set to 1 for enabled.

The Sensor Supervised option determines whether or not the GC2 System will periodically look for check-in signals from the sensor. If the Sensor Supervised option is enabled, the system will experience a trouble condition if the sensor is ever unable to communicate with panel. This could be caused by the sensor being taken out of range of the panel or by a dead battery on the sensor. However, even if Sensor Supervised is disabled, the GC2 System will still alert the user about a low sensor battery and for an activated tamper cover.

The Chime option is used to set an audible alert that will emit from the system whenever the sensor is activated. The Chime will play whenever the sensor is activated, even if no alarm is set to occur. You can use the right and left arrows to scroll between different Chime options. Any Chime with voice will have the Voice Descriptor spoken when the sensor is activated.

Finish Programming the Sensor

After pressing the down arrow from the Chime setting, you will be taken to a summary screen where you can view all of the selections you made for the configurations for that sensor.

Use the up and down arrows on the right side of the screen to view all of the selections. Use the left and right arrows in the bottom-left corner of the screen to scroll between the summary screens for different RF Sensors on the GC2 System (1-48 and 63-74).

Press the "edit current" button to make changes to the RF Sensor that is currently selected. Press the "edit next" button to make changes to the next RF Sensor in the numerical sequence.

Press "skip" to continue on to Q2: Select Wired Sensor # (1 to 2), which is used for programming the two hardwired zones that can be set up with the GC2 Panel.

Save Your Changes

If you are finished programming, press either of the "edit" buttons or the "skip" button. Then press the "end" button in the bottom-right corner of the screen. You will be taken to a summary screen that shows all of the current settings for Questions 5-97 in System Configuration. You can use the up and down arrows on the right side of the screen to review these settings. Pressing the "back" button in the bottom-left corner of the summary screen will have the system return to the System Configuration Menu so that you can make any additional changes that are necessary.

To finish and save your changes, make sure that the box next to "save changes" is checked. If it isn't, click on the box to apply a yellow checkmark next to the "save changes" setting. Then press the "exit" button in the bottom-right corner of the screen. The GC2 System will automatically reboot. Upon reloading, all of the changes that were made in the System Configuration Menu will be automatically applied and taken into effect.

Hi DIYers! We're back with another video recap, covering August 18th through 23rd. This time we have four videos - two from Jorge and two from Joe. The team has been working hard as usual to make new videos that will help users learn how to use their systems. Let's take a closer look:

Can I Connect A Wired Smoke To My 2GIG GC3?

Joe explains how the 2GIG GC3 System cannot support a hardwired smoke. The two wired terminals on the system are used with normally closed security devices only, and they cannot be used with hardwired smoke detectors. However, the 2GIG GC3 can support 345 MHz wireless smokes, including those from the 2GIG and the Honeywell 5800 Series. But an Encore FF345 can essentially integrate an existing hardwired smoke with a GC3 System. The FF345 will listen for the sound of an activated smoke detector and alert the system.

Using the Lyric Alarm System w/o Total Connect

Jorge discusses using the Honeywell Lyric Controller without Total Connect. While this is possible, it would severely limit the functionality of the system. For example, self-monitoring is impossible without access to Total Connect. But the system could still report out to a central monitoring station, or it could be used as a local sounder. But the Lyric Controller does not need a cellular module to access Total Connect, though adding one is recommended. Instead, it can use a WIFI connection from its built-in WIFI card to access Total Connect. The user will just need an appropriate monitoring plan.

Can I Use a Honeywell L7000 System Without Monitoring?

Jorge talks about using a Honeywell L7000 without alarm monitoring services. Without monitoring, the system will be unable to be used with Total Connect. The user will not be able to receive text or email alerts regarding system events, and they will not be able to receive automatic emergency dispatch from a central monitoring station. Instead, the system will only serve as a local sounder. This can be useful for alerting on-site occupants to an emergency.

Changing the Installer Code on an a LYNX Touch Security System

Joe shows users how to change the Installer Code for a Honeywell LYNX Touch Alarm System. While this is easy to do, we generally advise users to keep the Installer Code for a Honeywell System at its default of 4112. This will prevent the user from being locked out of programming later. If they ever forget the code, it will be okay because they can just look up the default. But while we recommend keeping the Installer Code at the default, changing the Master Code is very important. Remember, an Installer Code can only disarm if it was the code used to arm the system.

Hi DIYers! Are you ready for another Alarm Grid video recap? Our support technicians Joe, Jorge and Dylan have all been keeping busy making great new videos for our viewers. We've got some tremendous content this time around to help DIY users get the very most out of their security systems.

This is a particularly special video recap for our team, as we have just reached the 10,000 subscriber mark on YouTube. It's pretty incredible that 10,000 viewers love security systems enough to subscribe to our YouTube Channel to receive notifications about new videos. We would like to thank all of our YouTube Subscribers and monitored Alarm Grid customers for their continued support!

Security Cameras Compatible with LYNX Touch Security Systems

Joe discusses the security camera options available for use with a Honeywell LYNX Touch System. As long as the system is set up with Total Connect 2.0, any Total Connect Camera can be used. These cameras include both the legacy Honeywell IP Cameras and the newer HD Lyric Cameras. All cameras can be viewed and managed from the Total Connect 2.0 platform. But keep in mind that an alarm monitoring plan that includes video surveillance is needed to use these cameras.

Wholesale Home Alarm Monitoring w Alarm Grid

Dylan talks about wholesale alarm monitoring for home security systems. Wholesale monitoring refers to a situation where a person has multiple locations set up with a single monitoring account. This can be useful if a person has multiple residences, such as both a primary home and a summer home. By having multiple systems on the same account, a user can access all their systems from the same Total Connect 2.0 or Alarm.com account. These services have a locations tab for this specific purpose.

Changing the User Code on Partition 2 In a Honeywell VISTA Alarm System

Jorge goes through the process for changing a user code that has been set up with Partition Number 2 on a Honeywell VISTA Security System. Having multiple partitions on an alarm system allows the zones for one partition to remain armed while the zones on other partitions are disarmed. User codes that are designed to be used with Partition 2 exclusively are assigned code numbers 33 and up. Any code that is going to be used with Partition 2 should be assigned a user slot of 33 or higher.

Dual Path Monitoring on a Lyric

Dylan discusses how the Honeywell Lyric Controller can use a dual-path communication setup for alarm monitoring. This involves using WIFI as the primary communication path and cellular communication as the backup. This will provide the ultra-fast speeds of WIFI, along with the outstanding reliability of cellular. The system comes WIFI-ready with a built-in WIFI communicator. But a separate cellular radio will need to be added for cellular communication. We recommend using the Honeywell LYRICLTE-A Cellular communicator for this purpose.

Programming a 5816 Sensor

Jorge shows users how to program a Honeywell 5816 Door and Window Contact with various security panels. The Honeywell 5816 is actually Honeywell's best-selling security sensor of all-time. It is a relatively simple door and window contact that operates using a built-in reed switch and an included magnet. The sensor can also be used as a wireless transmitter for a single normally closed wired security device. The 5816 operates at 345 MHz, and it will learn-in with any compatible alarm system.

Difference Between Alpha-Numeric Programming Keypads and Fixed-English Keypads

Joe discusses the differences between Alphanumeric Keypads and Fixed-English Keypads. Both keypads can be used for performing basic panel functions, such as arming and disarming. But only an Alphanumeric Keypad should be used for deep level programming functions. This is because an Alphanumeric keypad will display actual English text and real programming information. A Fixed-English Keypad will only display numbers. If a user tries to perform programming functions on a Fixed-English Keypad, they will be operating blindly throughout the entire process, and they could easily mess up the panel settings.

Pairing the 2GIG SP2 Keypad with the 2GIG GC3

Joe shows users how to pair the 2GIG SP2 Keypad with the 2GIG GC3 Alarm System. The 2GIG SP2 is a wireless touchscreen keypad designed exclusively for use with the GC3. The keypad provides a great secondary access point for a GC3 System. Many users will install one of these keypads by their back door or their garage door so that they can conveniently arm and disarm their system from one of these locations. However, programming functions cannot be performed using the SP2, and they must be completed from the GC3 Panel, or from the more advanced SP1 Keypad.

Wiring a Trigger on a Lyric Alarm System

Dylan discusses how a trigger cannot be wired to a Honeywell Lyric Controller. The Lyric has two built-in hardwired inputs that can only support wired contacts. There is no voltage trigger available on the Lyric Controller. A trigger is an output that a system can activate under certain conditions. It can sometimes be used to activate a relay to power another device, such as a siren. Triggers are more commonly used with wired panels than wireless systems. If a user does want to use an external siren with the Lyric Controller, we usually recommend using the Honeywell SiXSIREN.

Hey DIYers! We're gearing up for another video recap. This time, we have three videos from Joe and a video from Dylan. Two of the videos feature the Honeywell Lyric Controller, while the other videos focus on Honeywell VISTA Alarm Systems. Let's check out what the team has been up to.

Power Cycling a VISTA Alarm System

Joe teaches users how to power cycle their Honeywell VISTA Alarm System. To power down the system, a user must disconnect both the plug-in transformer and the backup battery. The user can then reconnect the transformer and backup battery to restore power. The system will automatically power back on to complete the power cycle. Performing a power cycle can be useful for helping the system connect to an IP or cellular network and for troubleshooting various system errors.

Reset the Lyric's Master Code

Joe shows users how to reset the Master Code for a Honeywell Lyric Controller. This can be done in one of three ways. The code can be changed from the panel itself. It can also be changed from Total Connect 2.0. Finally, the code can be updated by the user's alarm monitoring company. Typically, a user will just complete this task from the panel itself. To do this, a user must access the user settings menu. This requires entering in the current Master Code. All system codes, other than the Installer Code, can be accessed from this menu.

Can WIFI be Primary and Cellular the Secondary Comm. Path on a Lyric?

Dylan talks about the communication paths that can be used with a Honeywell Lyric Controller. The system comes with a built-in WIFI card for connecting with a WIFI network. As a result, almost all Lyric Systems use WIFI as a primary communication path. A user can also add a separate cellular module to their Lyric System to have cellular communication as a backup. This is highly recommended, as cellular service will keep the system monitored when the WIFI is down or when the power is out.

Night Stay Mode on a VISTA Alarm System

Joe discusses the night stay mode feature for Honeywell VISTA Security Systems. This is a type of arming that is similar to regular arm stay. But in night stay, a user can pick certain motion sensors to be active whenever their system is armed in this mode. The motion sensors must have a Response Type of Interior Follower or Interior With Delay to be used in night stay. They must also be set up as a night stay zone. The feature can certainly be useful for larger properties.

A new home security camera is always an exciting purchase. Now you can view exactly what occurs inside your house when you are away. You can even pull up your Total Connect 2.0 or Alarm.com account to view a live feed of your camera. But wait, where are you going to install the device?

Even if you have the best security camera on the market, it won't matter at all if it is installed in a poor location. And while most alarm cameras are easy to install, it can still be very inconvenient to have to break out the tools and remount a camera if you find that its current location isn't the best. Therefore, it's helpful to get a camera's mounting location right the first time. Following some basic tips can help you ensure that you choose the optimal location for your camera.

Start by asking yourself some basic questions. What type of camera is it? If it's an outdoor camera, you will obviously have more options as to where you can place it. How large is its viewing angle? A camera with a larger viewing angle will be able to record across a larger area. How many cameras do you have? If you have multiple camera, you can probably have some set up for specific areas. But if you only have one camera for monitoring, then it should be placed in a location that really counts.

In any case, there are a few general tips to keep in mind regardless of where exactly a security camera is installed. Placing a camera high up is always a good idea, as it will provide a better view of the area. The camera's positioning angle will also play a big role on its overall scope and use. It is also very important to make sure that there are no obstructions in the way of the camera. After all, a camera is no good if there's a large object right in front of it! Some users also find that they prefer to install their cameras in areas that are difficult to access, as it make it less likely that an intruder will destroy the camera. But remember, this may make it more difficult to make adjustments to the camera if needed.

For a single camera set up, placing the camera in location where it can get a good overview of the property is usually a good idea. For outdoor cameras, many homeowners will install one near their front door. Most burglars will attempt to enter a home right through the front door, so placing a camera in this area will surely capture them in the recording. Additionally, an intruder will often have to walk past the the camera to access the back or the side of the house, so you may still record some activity even if the front door is not their ultimate point of entry. Furthermore, a font door camera will allow you to monitor any suspicious activity that may occur in front of your property. Most users ultimately find that monitoring the front door is an absolute must for home video surveillance.

But when a user has the luxury of a multiple-camera setup, where should they place their other cameras? Some users will add a second camera in their backyard. That way, their first camera will keep tabs on the activity in front of their house, while their second camera will monitor the rear. Additional cameras can then monitor the sides of the home and any accessible windows. Some users may also install cameras to cover areas that aren't necessarily seen by the other cameras. In order to maximize your investment, try and make each camera count so that it is recording an area that isn't seen by any others. You may also want cameras to monitor pool areas, guest homes and detached garages if applicable. Finally, try and choose areas that a potential intruder will be forced to pass if they want to access other areas of the property.

But what about indoor cameras? There are certainly a few good places that come to mind. Having cameras monitor any main entrances is always smart, since they will be virtually guaranteed to capture anyone who enters the home. It is also wise to place cameras in large central areas that will see activity in many different areas of the home. Some users also place cameras in hallways, as intruders will probably need to pass through them in order to access other areas. If you have a home with multiple stories, it is usually a good idea to have a camera on each level for maximum coverage. And finally, if you have any particularly valuable items, such as a safe, you may want to have a camera monitoring that area directly.

Remember to check any camera after you have installed it to make sure that it is covering a useful area. You may still need to adjust its angle, or maybe its mounting location wasn't very effective after all. Make any adjustments or changes if needed. Pretty soon your home will be nicely monitored, and you and your family will enjoy great peace of mind with your new home security cameras!

As you may know, Honeywell recently enabled partition support for their Total Connect 2.0 interactive service. We've heard reports of some users having trouble getting started with this service. Fortunately, this is an easy fix, and partition support can be enabled with just a few steps.

Before getting started, make sure you have a compatible Honeywell VISTA Alarm System that supports multiple partitions. Also you must have at least one zone configured on a secondary partition. If your alarm system does not provide support for partitioning, then the option for enabling the partition feature will not show up on Total Connect.

Once you have confirmed that your alarm system supports partitions, you can proceed with enabling the feature on Total Connect 2.0. The process will work for new system users, as well as those who opted to enable the partition feature later. After it has been completed, you will be able to control system partitions from TC2 at any time.

When enabling partition support, you must be using the web browser version of Total Connect 2.0. It is not possible to enable partition support using the iOS or Android Mobile App versions of TC2. Once the feature is enabled, you can use the mobile app to control multiple partitions. But the initial set up must be done from the web browser version at TotalConnect2.com.

After you have logged into your Total Connect 2.0 account, click the "Locations" tab on the left. Then the blue "Sync Panel" button at the top. This will sync your panel with Total Connect 2.0. Wait a few moments for the syncing process to complete, and verify "Zone Sync Success" within the Events tab on the left. Then logout of your TC2 account, and log back in. Then, once again, click the locations tab. The following pop-up should appear:

Click the blue "Configure Now" button. Total Connect 2.0 will then walk you through the remainder of the process for enabling partition support. If you have any questions about this process or if you need further assistance, please send an email to support@alarmgrid.com, and one of our technical specialists will reply shortly.

Hi DIYers! Our support team is back with another round of videos. Joe, Jorge and Dylan have really gotten in the swing of things, and they have been steadily working to make new videos. This week, our videos focus on Honeywell Alarm Systems and the benefits of non-proprietary systems.

Disable the Chime on a Lyric

Jorge shows users how to disable the chime on a Honeywell Lyric Controller. If the chime is enabled on the System, then the panel can produce a chime tone whenever a sensor is triggered. The chime setting for the system can be toggled from the main settings menu of the system. The Lyric Controller also has voice annunciation capabilities for verbally identifying any activated zone. Both the chime and the voice settings for the Lyric Controller can be configured individually.

How Many Protection Zones are on a Lyric

Jorge explains how many protection zones are available on the Honeywell Lyric Controller. In short, there are 128 different wireless security zones available on the system. These zones are used by security sensors, such as door and window contacts, motion sensors, glass break sensors and more. The system also has designated zones for hardwired sensors, garage doors and key fob devices. Zones 1 and 2 are reserved for hardwired devices, Zones 127 thru 130 are for garage doors, and Zones 131 thru 162 are for key fobs.

Capabilities of the VISTA Home Automation Module (VAM)

Joe discusses the capabilities of the Honeywell VISTA Home Automation Module, also known as the VAM. The purpose of the VAM is to serve as a Z-Wave controller for the Honeywell VISTA Systems. By setting up a VAM, a user can program Z-Wave devices with their system. These devices include Z-Wave lights, locks, thermostats and more. Z-Wave devices can be controlled through the Total Connect 2.0 Service. Total Connect also allows users to establish rules and scenes for their Z-Wave devices so that they activate automatically with certain system events or based on a set schedule.

Difference Between "Proprietary" and "Free and Clear" Security Systems

Joe tells viewers about the difference between "Proprietary" systems and "Free and Clear" alarm systems. The main difference is that a proprietary system can only be used with a specific alarm company. If a user tries to bring a proprietary system over to a different alarm monitoring company, then it often will not work. This will severely limit their possible options. However, non-propriety systems, like those offered from Alarm Grid, can be brought over to a different monitoring company if desired.

Adding an LKP500 Keypad to a Lyric Alarm System

Dylan demonstrates how to add an LKP500 Keypad to a Honeywell Lyric Controller. The device is learned in with the system through a keypad zone. The keypad will auto-enroll with the system once the panel is in its pairing mode. Once paired, the two devices will communicate with each other for arming and disarming purposes. The LKP500 can also be set up to produce audible chimes and voice alerts with certain system events. They keypad can be used for arming, disarming and triggering panics. However, programming cannot be done from the keypad.