Training Posts

Hi DIYers! Welcome to the first edition of Alarm Grid Tips! This is where we teach you basic principles about alarm systems. Most of these tips will be designed for beginners, so anyone can follow along! Today, we're going to show you why you should run a wire through the back of a panel.

One of the first things you will do when setting up an alarm system is power it on. This involves connecting a 2-conductor wire to the appropriate power terminals on the back of the panel. This is something you must do whether you are mounting the panel to the wall or using a desk mount to avoid drilling holes. The panel will ultimately receive its primary power from a plug-in transformer.

If you have a wireless system, you will want to run the unconnected power wire through the back plate before connecting it to the panel. This way, you can properly close the panel. If you try to connect the wire first, you will feel pretty silly when you have to disconnect the wire and then redo the same connections!

You can see this example below with a Honeywell L5200 System. First, let's see what happens if you don't run the wire through the back plate:

Now let's try again with the system wired correctly:

The principle is the same if you have a hardwired panel. These systems are normally housed inside a metal enclosure. You will want to run any connecting wires through one of the openings on the side or in the back. This way, you can properly close the metal cabinet door. You can see this on our Honeywell VISTA 21iP System below. Note that we removed the door for easy access, but we would be able to close it if it were still attached!

Also remember that you must follow proper polarity if your system is running DC power. The black wire will connect to the negative (-) terminals on the transformer and the panel. The red wire will connect to the positive (+) terminals on the transformer and the panel. If you are using AC power, then either wire can go to either terminal. Make sure you know whether your system uses AC or DC power before wiring!

Below is an example of DC transformer where proper polarity is followed:

That concludes today's Alarm Grid tip! Keep an eye on our blog for more tips in the future. We will also let you know if there's any important new security news. If you're an Alarm Grid customer in need of assistance, or if you are interested in an alarm monitoring plan, please reach out to us by emailing support@alarmgrid.com. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you!

Hi DIYers! We're back with another video recap today, this time covering March 4th thru 7th. We have seven new videos this time, so it really was a busy week. Our team loves making these videos and helping users learn how to use their security systems. Let's check out the new videos!

Adding a Qolsys Image Sensor to the Qolsys IQ Panel 2

Joe shows users how to pair a Qolsys Image Sensor to a Qolsys IQ Panel 2 System. The Qolsys Image Sensor is basically a motion sensor with a built-in camera. When it detects motion, the camera will take a picture and send it to Alarm.com. The end user can receive a notification from Alarm.com via text or email whenever an image comes through. They can then check the image to see if there is suspicious activity. The image sensor has a detection range of 30 feet.

Programming the 5800RP to an Alarm Panel

Joe demonstrates how to pair the Honeywell 5800RP Wireless Repeater with a Honeywell Alarm Panel. The 5800RP takes the signal from a Honeywell 5800 Series device and sends it out a second time. This effectively doubles its range. The module is technically a plug and play device, and you don't need to program it to a panel for it to repeat signals. But enrolling it is necessary if you want to receive alerts for RF supervision, low-battery and AC power loss.

Silencing the Exit Delay on a Honeywell Lyric System

Jorge the "Blue-Haired Bandit" explains how you can silence the Exit Delay on a Honeywell Lyric Alarm System. Whenever a user sets their Lyric to Arm Away, there will be continuous beeping during the Exit Delay countdown. A user can silence this countdown by selecting the Silent Exit button on the code entry screen. This option will also be available if a user selects Arm Custom. The Exit Delay period will be doubled whenever the countdown is silenced.

Using 2GIG Sensors With a Lyric System

Jorge explains how it is possible to use 2GIG 345 MHz Sensors with a Honeywell Lyric Security Panel. The Lyric System must be running firmware update MR3 or higher to support these sensors. The 2GIG Sensors operate on the same 345 MHz frequency as the Honeywell 5800 Series Sensors, only on a different channel. The Lyric can also support the Honeywell SiX Series Sensors, which utilize 128-bit AES encryption for added security. The SiX Sensors were designed exclusively for the Lyric.

Adding a Z-Wave Device to the Qolsys IQ Panel 2

Super-duper Alarm Grid Team Member Jarrett bounces into action by showing users how to pair a Z-Wave Smart Home device with the Qolsys IQ Panel 2 System. Once a Z-Wave device has been paired with an IQ Panel 2, a user will be able to control it directly from the panel and remotely from Alarm.com. Before trying to pair a Z-Wave device you should always clear it from the network first. It may have been paired with a different network for factory testing purposes.

Pairing the Qolsys IQ Remote With a Qolsys IQ Panel 2

Jorge goes through the process of pairing a Qolsys IQ Remote Keypad with a Qolsys IQ Panel 2 System. The IQ Remote provides a secondary on-site access point for an IQ Panel 2 System. It is great for users with larger properties who may want to control their system from multiple locations. The IQ Remote allows for all basic functions, including arming, disarming, bypassing sensors and controlling smart home devices. However, programming must still be completed from the main system.

Enrolling a Schlage Z-Wave Lock to a Qolsys IQ Panel 2

Jorge walks users through the steps for pairing a Schlage Z-Wave Lock with a Qolsys IQ Panel 2 System. The IQ Panel 2 includes a built-in Z-Wave controller for supporting Z-Wave devices. This includes most Z-Wave locks. Once the lock is paired, you can lock and unlock the door from both the panel and from Alarm.com. By using Alarm.com, the user can push user codes from the IQ Panel 2 to the Schlage Z-Wave Lock. This way, they can disarm their system and unlock their door by simply entering a valid panel user code into the lock.

Hi DIYers! Today, we're going to be discussing Response Types and what exactly they refer to. Simply put, a zone's Response Type tells a security system how to respond when the associated sensor is activated. It is one of the most important settings when performing sensor programming.

Whenever you enroll a new sensor, you will need to program a variety of settings. One of these settings is the Response Type. This is the zone setting that instructs the alarm system how to act when the sensor enrolled with that zone is faulted or activated. If you want your security system to function properly, then choosing the correct Response Type is crucial. After all, a programmed sensor is no good if the system doesn't take the appropriate action!

Not all systems refer to this setting as "Response Type". For example, the Qolsys and Interlogix/GE Systems refer to this setting as "Sensor Group". Meanwhile, 2GIG Systems take their own spin on the name by referring to the setting as "Sensor Type". But Honeywell Systems keep things simple by sticking with the "Response Type". name. These titles all basically refer to the same zone setting, but each may have slightly different selections available.

We have released some great FAQs in the past week that get into more detail regarding Response Types for specific panels. We encourage you to check them out at your convenience:

• What are Response Types for a Honeywell Lyric Alarm System?
• What are Response Types for a Honeywell LYNX Touch L5210 or L7000?
• What are Sensor Groups on the Qolsys IQ Panel 2?
• What are Sensor Types on a 2GIG GC3?
• What are Sensor Types on a 2GIG GC2?

But whether you call the setting "Sensor Groups", "Sensor Types" or "Response Type", there are still some standard selections available across all panels. Let's take a quick look at the Top 5 most common Response Types used by security and life-safety sensors:

Entry/Exit

An Entry/Exit zone is a sensor that is activated when entering and exiting the building. As one might expect, it is usually reserved for door contacts used at entrances. You could also use it as a window contact if you like to use your window for coming and going - we won't judge!

When your system is Armed, the general expectation is that the next sensor that will be activated will be an Entry/Exit zone. This is because no other sensors are supposed to be faulted until someone new comes into the building. When an Entry/Exit zone is activated, the system understands that someone new has entered or exited the premises. It then responds accordingly based on the current Armed state.

If the system is Armed Away or Armed Stay and an Entry/Exit zone is activated, then you don't want an immediate alarm to occur. It's perfectly normal to come home for the day while your system is armed! However, you want to make sure that it's you entering the home, not a stranger! That is why the system will go into an Entry Delay countdown. This will give you a chance to disarm the system before an alarm occurs. If no disarm occurs within this period, the system will go into alarm.

A unique aspect of an Entry/Exit zone is that it can be used to put the system into Arm Away mode when Auto-Stay Arming is enabled. If you set the system to Arm Away, the expectation is that nobody is inside the building. As a result, at least one Entry/Exit zone would need to be activated during the Exit Delay countdown. If no Entry/Exit zone is activated during this period and Auto-Stay Arming is enabled, the system will revert to Arm Stay mode instead. You can learn more about Auto-Stay Arming here.

Interior Follower

An Interior Follower zone is a sensor located inside the property. It is usually reserved for door contacts that are not used for entering and exiting and motion sensors located inside. What's unique about Interior Follower sensors is that they are only active when the system is set to Arm Away. They are automatically bypassed when the system is set to Arm Stay. This way, anyone remaining inside the building can continue to move freely.

But if an Interior Follower sensor is activated while the system is Armed Away, then an immediate alarm will occur. This is because the system believes there is a security breach, and someone is inside the building when it should be empty. But there is one exception to this rule with Interior Follower zones. An Interior Follower zone will not cause an immediate alarm if it is activated after an Entry/Exit zone. In other words, the Interior Follower sensor follows the Entry/Exit sensor in that scenario.

The reason why the Follower aspect is important is because if a user activates an Entry/Exit zone while their system is Armed Away, they might need to walk past their Interior Follower motion sensor to get to their panel to disarm. With Interior Follower, the user won't have to worry about activating the sensor and causing an immediate alarm. As long as the Interior Follower sensor is activated following the Entry/Exit sensor, the user will still have a chance to disarm during the Entry Delay period like normal.

Perimeter

A Perimeter zone is a security sensor that should never be activated while the system is set to Arm Away or Arm Stay. It is commonly used for glass break sensors or shock sensors that would really only be activated if someone were trying to break into the building. It is also commonly used with window contacts that an intruder might activate to gain entrance. This setting may also be used for an interior area if it is particularly secure.

With the Perimeter setting, a sensor will cause an immediate system alarm if it is activated while the system is armed. There will be no chance to disarm the system. However, no alarm will occur if the sensor is activated while the system is disarmed. This is one of the most secure zone options available. It is not for sensors that would be normally activated while the system is in an Armed state.

Day/Night

A Day/Night zone is a sensor that is always kept secure. It is short for "Trouble by Day and Alarm by Night". Some panels may simply shorten the name to a "Day" zone. This setting is commonly used for highly secure areas that should not normally be accessed. It may also be used with flood sensors or temperature sensors that are shouldn't activate in any system state. However, you should make sure to let the central station know that they are environmental sensors, not burglary sensors! Failure to do so could result in emergency dispatch due to something like a water leak or a broken HVAC unit!

If a Day/Night sensor activates while the system is Disarmed, then a trouble condition will appear on the panel. But if the system is Armed, then an immediate alarm will occur. The idea with the name is that the system would normally be Disarmed during the Day and Armed at night. This option as good for many situations because it will make sure the user is alerted regardless of the current system state. But they will only receive emergency dispatch if the system is armed.

24-Hour

A 24-Hour zone is the most secure type of sensor used with a system. This is a sensor that should never be activated unless there is a real emergency. There are multiple types of 24-Hour zones, including 24-Hour Fire, 24-Hour Auxiliary and 24-Hour Carbon Monoxide. As one might expect, a 24-Hour zone is most often used with life-safety devices like smoke detectors, carbon monoxide detectors, panic buttons and medical alert buttons. It may also be used for doors that should absolutely never be opened, such as emergency exits or fire doors.

If a 24-Hour zone is activated, an immediate alarm will occur. This will happen whether the system is Armed or Disarmed. A central station takes these zones very seriously, and these sensors should only be activated in an emergency. Reserve these zones for the most secure sensors only. If you don't expect the central station to request immediate dispatch when a 24-Hour zone activates, you should make sure to provide special instructions to the monitoring station.

Hi DIYers! We're here with the latest video recap from Alarm Grid. Our team managed to put up 9 new videos during the past two weeks, and we are eager to share them with you. Take a look at these new videos, as Alarm Grid techs teach you how to get the most of your security system!

Programming the 5800Combo to a Vista Panel

Joe covers the process of enrolling a Honeywell 5800COMBO with a Honeywell VISTA Alarm System. In order for the sensor to work with the system, a 345 MHz wireless receiver must be added.The sensor will require five zones for full functionality. These zones are for smoke/heat detection, CO detection, low-temperature detection, maintenance, and end of product life. Each zone must be programmed individually. If you don't want to use a particular function, you can skip programming that zone.

Using the 2-Way Voice Feature with an Alarm.com Camera on the Qolsys IQ Panel 2

Joe demonstrates the audio streaming feature on the Qolsys IQ Panel 2 that is compatible with certain Alarm.com Cameras. The feature is available for Qolsys IQ Panel 2 Systems that are running firmware version 2.2.1 or higher. By using this feature, the user can have a live conversation with whoever is at their camera right from the IQ Panel 2. The option of "Audio for Non-Doorbell Cameras" must be enabled by the user's alarm monitoring provider. The panel and the Camera should be connected on the same WIFI network.

How Do I Setup Multi-System Account Access in Alarm.com?

Joe shows users the process of linking multiple Alarm.com accounts together. The benefit to do this is that the user will be able to control all their Alarm.com locations conveniently from a single login. This is great for users who operate security systems across multiple locations. The pairing process must be completed using the Alarm.com website. The user will need to provide the username and password for any account they want to pair when syncing the different Alarm.com accounts.

Upgrading the 2GIG GC3 to an LTE Communicator

Jorge completes the process of upgrading a 2GIG GC3 to use an LTE cellular communicator. An example of an LTE communicator for the 2GIG GC3 is the 2GIG LTEV1-A-GC3. When swapping out the old communicator, the user should make sure to power down their system first. Failing to do this could result in system damage. By upgrading to an LTE communicator, an end user will enjoy faster speeds and greater reliability. They will also extend the life of their system, as LTE is expected to remain in service well into the distant future.

Programming a New SiX Series Device Into an Older Lyric System

Jorge explains why some users might experience trouble when trying to program newer Honeywell SiX Series Sensors with an older Honeywell Lyric Alarm System. The problem occurs because the newest SiX Series Sensors have an updated MAC prefix that is not compatible with Lyric Systems that are not running at least firmware version MR7 or higher. Any customer who is monitored by Alarm Grid can have the latest firmware pushed down to their Lyric System. This is a free over-the-air firmware update.

Learning the DSC PG9929 Key FOB to the Qolsys IQ Panel 2 Plus

Jorge teaches users how to enroll a DSC PG9929 Key Fob to a Qolsys IQ Panel 2 Plus. The IQ Panel 2 Plus Systems have PowerG daughtercards that allow them to support the 915 MHz PowerG Sensors. However, these sensors enroll in a unique manner. The system should be in its auto-enrollment mode. The user must then press and hold the enrollment button, which is the star (*) button for the PG9929. The button should be held until an LED light appears for a second time. They can then release the button to enroll.

Learning the DSC PG9938 Panic Switch to the Qolsys IQ Panel 2 Plus

Jorge demonstrates the process of enrolling a DSC PG9938 Panic Switch to the Qolsys IQ Panel 2 Plus. The PG9938 is a personal panic switch that can be enrolled with the IQ2+ like any other PowerG Sensor. Pressing this button will trigger an immediate system panic. The device is perfect for elderly or disabled individuals who may need to call for hep in case of an accident or fall. It can also be used to trigger a panic alarm from virtually anywhere on the property. The button must be pressed and held, which helps to avoid false alarms.

Honeywell Thermostats and Total Connect 2.0 Compatibility

Joe tells users which thermostats will work with Total Connect 2.0. The simple answer is that Z-Wave thermostats from any manufacturer that can enroll with your Honeywell Alarm System, along with most Honeywell WIFI Thermostats can be operated through Total Connect 2.0. However, Z-Wave thermostats will offer greater functionality through TC2 than WIFI thermostats. This is because only Z-Wave thermostats can be used with TC2 Smart Scenes. But certain WIFI thermostats can be used with other platforms like Apple HomeKit.

Arming the Lyric in Stay Mode

Jarrett teaches users how to put the Honeywell Lyric Controller into Arm Stay mode. This is the arming mode to use if someone is going to remain inside the building. In Arm Stay mode, all interior zones are automatically bypassed. This way, the end user can move throughout the building without having to worry about setting off an alarm. However, entry/exit zones, perimeter zones and 24-hours zones will still respond as if the system was set to Arm Away.

Hi DIYers! Did you know that there's a great way to get immediate answers to most of your security questions? The Alarm Grid FAQ section has the resources you need to receive fast answers and solve your own problems like a true DIYer! We have solutions and answers for all types of systems!

In our FAQ section, we take commonly asked security-related questions and provide complete answers designed with end users in mind. These questions cover an extremely wide variety of topics like programming new sensors, installing a communicator, troubleshooting a panel and so much more. This is an excellent way to receive fast answers to your biggest security questions, without having to call in or wait for an email response. Our FAQ section is open to anyone, even those who do not have active alarm monitoring service with Alarm Grid.

Our content team is always busy producing new content so that end users can learn how to get the very most out of their alarm systems. In addition to our ever-expanding YouTube Channel, we also take great pride in our written content. We listen carefully to our customers and produce new content based on the problems we encounter when helping end users troubleshoot their systems. We also make it very easy to search our website and find helpful FAQs to address your most pressing questions.

If you want to try using our website to find answers, simply use the search bar in the upper-right corner of the Alarm Grid home page. Enter in your question and/or keywords to see if we have an answer that can help you.

Just yesterday, we produced eight new FAQs, and we are creating new ones almost every day. The FAQs created yesterday include:

• How Do I Self-Monitor a VISTA P-Series System?
• Can I Update the Firmware on a 2GIG GC3 Alarm System?
• Which Alarm System Works w/ a Honeywell IS335 Motion Sensor?
• Is the L5210 Better than the L7000?
• Which Alarm System will Alert Me when Temperatures Drop?
• Can 2GIG Sensors Work w/ a Lyric Alarm System?
• What is the Difference Between a Wireless Receiver and a Wireless Sensor?
• What Does the Yellow Light Mean on a GSMX4G?

We can't promise that our FAQ section will have every answer. But it's a great place to start if you're ever in a pinch. We also invite you to send us ideas for new questions and other content. If you're an Alarm Grid monitored customer, you can also receive one-on-one support online or over the phone. Simply email support@alarmgrid.com, or call (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F.

Keep in mind that we only offer personalized support for monitored customers. If you're interested in learning about Alarm Grid monitoring service, we encourage you to check out our alarm monitoring page for more information. We look forward to working with you and helping you keep your home or business safe!

Hi DIYers! We've heard many reports that end users were having a tough time auto-enrolling their DSC PowerG Wireless Sensors with their Qolsys IQ Panel 2 Plus Systems. After doing some of our own research, we've found that it is possible. In this quick and easy post, we will show you how.

PowerG Sensors are somewhat unique because they don't learn-in with an IQ Panel 2 Plus by removing a tamper cover or by faulting the sensor. Each PowerG device actually has an enrollment button that is used for enrollment. But even then, this button isn't just simply pressed and held. It has to be activated in a very specific manner for the sensor to learn in.

First, you must locate the enrollment button on the PowerG Sensor. The location of this button can vary greatly between different pieces of equipment. For a key fob or panic button, the enrollment button is usually one of the primary inputs. But another sensor may have its enrollment button on its main board or beneath the battery cover. We recommend referring to the sensor's Installation manual for more information on where this button is located.

The picture below shows the enrollment button on a DSC PG9944 Outdoor Image Sensor. Notice how it is underneath the back cover next to the batteries.

Please keep in mind that the location of this button will vary between different sensors. Once you have located the button, put the IQ Panel 2 Plus System into its auto-enrollment mode like you would for any other sensor. You can access this mode by pressing the small grey bar at the top of the screen and choosing Settings > Advanced Settings > Installer Code (default 1111) > Installation > Devices > Security Sensors > Auto Learn Sensor.

From there, press and hold the enrollment button on the sensor. An LED light on the sensor should appear and then disappear. Keep holding down the button, and do not let it go. After a brief moment, the LED light should appear a second time. Release the button while the light is still illuminated in this second cycle. If performed successfully, the sensor should transmit a signal to the IQ Panel 2 Plus. The system should recognize the signal and learn-in the sensor. You can then proceed to adjust the programming settings for the zone.

Please note that there are some PowerG Sensors that require three (3) LED light cycles for auto-enrollment. For these sensors, try holding down the enrollment button. An LED light should appear. Continue to hold the button. The light will go out, and then a rapidly blinking LED light will appear. Again, continue to hold. Then a third LED light will appear. Release the button when this third LED light cycle begins. The device should auto-enroll. An example of a PowerG Sensor that uses this third cycle enrollment process is the PowerG Flood Sensor. We recommend trying this three cycle process if the regular two cycle process does not work.

We have also encountered some PowerG Sensors that enroll during the first LED light cycle. If that is the case, press and hold the enrollment button until the first LED light appears. Then release the button with the LED light still illuminated. The device should auto-enroll. This is also something to try if you are having repeated trouble enrolling a PowerG Sensor. One sensor where we encountered this is the PowerG Curtain Motion Sensor. Again, a single LED cycle is something to try if you are experiencing repeated problems enrolling a new PowerG Sensor.

We feel this helpful tip should make it easier for end users to enroll their PowerG Sensors without additional assistance. Remember, this is only for Qolsys IQ Panel 2 Plus Systems that have a PowerG daughtercard installed and operating properly. If you're a monitored customer with additional questions, please reach out to us by emailing support@alarmgrid.com, or call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to helping you!

Hi DIYers! We're hitting you with a video recap, this time covering January 28th thru February 7th. It has been a couple of weeks since we have last done this, so we have many new videos this time. Your boys Joe, Jorge and Jarrett are all back and ready to help you learn to use your system!

Using the Qolsys IQ Siren with a 2GIG Alarm System

Jorge shows users how to use the Qolsys IQ Siren with a 2GIG GC3 Alarm System. This Z-Wave siren produces sounds of up to 105 dB, and it features a built-in strobe light to provide a visual indication of an alarm. It also has an integrated backup battery so that it will work even when the power is out. This is an easy-to-use siren that is great for boosting the volume of a 2GIG Security System, as well as many other alarm control panels that work with Z-Wave.

Disabling Auto-Stay on a Honeywell LYNX Touch

Chipper Alarm Grid Team Member Jarrett demonstrates how to disable the auto-stay arming feature when using a Honeywell LYNX Touch Alarm System. Auto-Stay Arming has the system automatically revert to Arm Stay Mode when Arming Away if no entry/exit zone is activated during the exit delay countdown. If you want to put your LYNX Touch System into Arm Away Mode, you must either disable this feature or open and close an entry/exit sensor during the exit delay countdown.

Why Can't I Use Z-Wave Security Sensors With My Alarm System?

Jorge talks about how Z-Wave security sensors cannot be used with security systems supported by Alarm Grid. Z-Wave technology is great for use with smart home automation, and we have many systems that support Z-Wave lights, locks and thermostats. However, the Z-Wave communication protocol still isn't considered to be reliable and consistent enough to support security applications. For that reason, most alarm system manufacturers specifically design their security panels so that they cannot use or support Z-Wave security devices.

Changing the Master Code Using the Installer Code on a Honeywell Lyric

Jarrett walks users through the process of changing the Master Code by using the Installer Code on a Honeywell Lyric Alarm System. From the Installer Tools Menu, there is an option for resetting the Master Code back to its default of 1234. The user can then use the default Master Code to access the Users Menu and change the Master Code to a different four-digit code of their choosing. The Installer Tools Menu should be easy to access with the system disarmed since most users keep their Installer Code at the default of 4112.

Using the Smart Areas Feature on the 2GIG GC3

Jorge demonstrates the Smart Areas feature on a 2GIG GC3 Alarm System. This feature allows the system to support partitioning. In this case, the partitions are referred to as "Smart Areas". The system will support four distinct Smart Areas after the feature has been enabled from within system programming. After enabling the feature, a Smart Areas menu option will appear on the main system screen. Please note that your GC3 System must be running firmware version 3.2 or higher to support the feature.

Streaming Alarm.com Cameras to the Qolsys IQ Panel 2

Joe shows users how they can stream Alarm.com Security Cameras directly to their Qolsys IQ Panel 2 System. This feature is only compatible with certain ADC Camera models. You will need to enable the feature within Alarm.com for this to work. In addition to streaming video, some camera models will also allow your to stream live audio on the panel as well. Please note that your IQ Panel 2 System will need to be running firmware version 2.2.1 or higher to support this feature.

How to Safely Remove an iControl from an Existing System

Joe walks users through the proper procedure for removing an iControl module from a Honeywell VISTA Panel. There have been many users who have removed iControl modules from their systems, only to find out later that their keypads do not function properly. This can be prevented by following the correct steps when removing an iControl device. The proper procedure involves powering down the VISTA System before removing and reconnecting the keypad cable to the ECP bus afterwards.

Is Monitoring Required to Use Home Automation with the Interlogix Simon XTi-XTi-5

Jorge talks about how alarm monitoring service is required to use smart home automation with an Interlogix Simon XTi or Simon XTi-5 Alarm System. The reason that these systems require alarm monitoring for home automation is because the Alarm.com Cellular Communicator is actually also the Z-Wave controller. The cellular communicator must be installed and activated with Alarm.com for Z-Wave functionality to work on the system. A user can then control their Z-Wave devices from the panel or through the Alarm.com website or mobile app.

Finding the Serial Number on a Honeywell 5800PIR-RES

Jorge mentions the possible ways to find the Serial Number on a Honeywell 5800PIR-RES Motion Sensor. The easiest option is to check a sticker on the back of the sensor that lists the Serial Number. If the sticker has been removed, you can also auto-enroll it to the panel. The Serial Number will be displayed on the screen after you have learned it in. This can also be useful for confirming that the Serial Number on the sticker is correct.

Honeywell Panels Compatible With the SEM

Jorge explains which of the Honeywell Panels will work with an Alarm.com System Enhancement Module (SEM). An SEM is a cellular communicator that allows a Honeywell System to work with the Alarm.com service. This is rather unique because Honeywell Systems would normally work with Total Connect 2.0 instead. The SEM devices will work with any of the lower VISTA P-Series Panels, as well as their First Alert equivalents. These modules also include built-in Z-Wave controllers for smart home functionality.

Updating the Firmware on a Vista-P Alarm System

Joe covers the process for updating the firmware on a Honeywell VISTA Series System. This is done by replacing the PROM chip. The PROM chip can be identified as a small black chip on the system board. Upgrading to a new one can be necessary for unlocking certain features. You should always make sure to power down the system entirely whenever you are replacing the PROM chip. Alarm Grid sells VISTA-15P PROM Chips, VISTA-20P PROM Chips and VISTA-21iP PROM Chips.

Bonus: Alarm Grid Intro Video

Okay, so this isn't really a video to help you use a security system. But it is a nifty introduction montage that our video team put together. Many of the Alarm Grid techs and employees are featured, including Jorge, Jarrett, Joe, Dylan and Bryce. I even make a brief appearance! We're very proud to have helped many people get the most out of their security systems. If you're a monitored customers and you ever need further help, please reach out to us by emailing support@alarmgrid.com. Also make sure to like us on YouTube, and subscribe for further updates!

Hi DIYers! Today, we're taking a look at why one-go-all-go smoke detectors can help ensure that everyone in the building is alerted during a fire. Simply put, a one-go-all-go smoke detector will cause all of the other compatible smoke detectors on the system to activate at the same time.

Having all the smokes in your home activate at the same time can be crucial for ensuring that everyone is alerted in the event of a fire. This is especially true for larger homes that need several smoke detectors for complete coverage. Most alarm systems can have some type of interconnected one-go-all-go smoke detector network. However, implementing this feature properly can be difficult, and it requires additional equipment and wiring. Another important thing to remember is that the one-go-all-go feature is best achieved by using the same detector model across the network.

For those with wired alarm control panels, there is often a way to achieve a one-go-all-go setup using hardwired smokes. This is possible with both 2-wire smokes and 4-wire smokes, but both require the proper equipment. Many wired panels offer a way to conveniently reset the zone used for 2-wire smokes after a fire alarm has been cleared. This is needed for getting the smoke detectors to stop sounding and to reset the detector so that it can trip again, if necessary.

For the Honeywell VISTA Panels, all 2-wire smokes must go on zone 1. This zone will automatically reset, and power will be briefly dropped to the smokes after the alarm is cleared. Multiple 2-wire smokes are wired together in parallel, with an end of line resistor (EOLR) for wiring supervision. A good 2-wire smoke detector to use is the System Sensor 2WTA-B, which also includes a built-in sounder.

Unlike 2-wire smokes, 4-wire smokes have less restriction regarding where they can be wired. In fact, a 4-wire smoke on a Honeywell VISTA System will generally go on any hardwired zone, except for zone 1. Again, the smokes can be configured for a one-go-all-go setup, but this will require additional equipment and wiring. This also allows the smokes to take up fewer systems zones, as they can all use the same zone and programming settings.

One downside to using 4-wire smokes is that they often require additional resources to work properly. In order to get a 4-wire smoke to stop sounding, power to the device must be dropped. But unless the system has a built-in relay, this cannot be done without additional hardware. This can require an external relay, and possibly an additional power supply as well. Proper operation will also require an end-of-line power supervision relay to check whether or not power to the smokes has been interrupted. If you do decide to go the 4-wire route, the System Sensor 4WTA-B is a good option.

More recently, certain wireless smoke detectors also offer one-go-all-go functionality. Honeywell really took the initiative here by making their Lyric SiXSMOKE Sensor a one-go-all-go device. This sensor is exclusively compatible with the Honeywell Lyric Alarm System, and provides a very easy way to achieve a robust one-go-all-go setup. One-go-all-go is also compatible with the new Honeywell SiXCOMBO, which also offers heat and CO detection.

If you have a different wireless system than the Lyric, then there might still be way to attain a one-go-all-go setup. In most cases, this will require using 4-wire smokes with a compatible wireless transmitter. The transmitter will need to be able to support Normally Open (NO) life-safety devices with an end of line resistor. However, this is not possible for every wired-to-wireless converter.

Additionally the standard equipment for any 4-wire smoke is also required. This includes a relay, power supply and resistor. One transmitter that will work for this application is the Honeywell 5817CBXT. This module is part of the Honeywell 5800 Series, and it will work with nearly any alarm system that accepts the 345 MHz wireless frequency. Remember, the transmitter or converter must communicate at a frequency accepted by the alarm control panel.

Additionally, Qolsys recently released the Qolsys IQ Hardwire 16-F for 319.5 MHz systems. This is a 16-zone wired to wireless converter that is great for bringing over hardwired sensors to a newer wireless system. Zone 16 on the module is a Normally Open loop specifically designed for 2-wire smokes. The loop will support up to ten 2-wire smoke devices, which are wired in parallel with an end-of-line resistor. This revolutionary module represents the first way to bring 2-wire smokes over to a wireless all-in-one system. The necessary resistors come included with the module.

Additionally, if you have an existing network of high-voltage smokes, you can integrate them into a wireless system using a takeover module. These are devices that listen for the unique temporal sound of an activated smoke detector. If the existing smoke detector network is one-go-all-go, a single takeover module can accommodate the entire network. Alarm Grid offers takeover modules that operate at the 319.5 MHz (Interlogix/GE and Qolsys), 345 MHz (Honeywell and 2GIG) and 433 MHz (DSC) wireless frequencies. That way, you can conveniently take an exiting high-voltage smoke network and start using it with your new wireless security system!

If you need help choosing smoke detectors for a one-go-all-go setup, please don't hesitate to reach out to us! We can help you determine the perfect fire-protection devices for your security system. You can send an email to support@alarmgrid.com, or you can call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you!

Hi DIYers! Its time for another Alarm Grid video recap. This time, we're covering the videos released from January 15th thru 25th. We have 10 new videos this time from Joe, Jorge and Jarrett. Check out our newest support videos, as we help you learn how to use your security system!

Adding a Siren to My LYNX Touch Panel Using The 5800RL

Joe shows users how to add a hardwired siren to a Honeywell LYNX Touch System by using the Alarm Grid LYNX-EXT Kit. This kit is built around the Honeywell 5800RL Wireless Relay, which allows the hardwired siren to communicate with the panel wirelessly. The kit includes everything a user needs, except for the actual siren and any necessary wiring. The kit is compatible with the LYNX Touch Systems, as well as the Honeywell VISTA Series Panels.

Using the SiX Programming Feature on a Honeywell Lyric

Jorge demonstrates the SiX Programming Feature used with a Honeywell Lyric Security System. This feature allows users to quickly and conveniently batch enroll Honeywell SiX Series Sensors with the Honeywell Lyric. All the user has to do is put the Lyric System into its SiX Programming Mode and power on the sensor to auto-enroll it. From there, the sensor's settings can be configured. If the sensor is new, then you can power it on by releasing the battery tab.

Making a Honeywell Panel Work With Alarm.com

Jorge talks about how some Honeywell Alarm Control Panels can be set up to work with the Alarm.com Platform. The only only Honeywell Panels that can do this are the Honeywell VISTA Series Panel. This is accomplished by adding an Alarm.com System Enhancement Module to the VISTA Panel. This module also doubles as a cellular communicator for the system. A good SEM for a VISTA System is the ADC-SEM110-VT-VZ. This communicator works with the Verizon LTE Network.

Disabling Auto-Stay Arming on a 2GIG GC3

Jarret goes through the process of disabling the Auto-Stay Arming feature on a 2GIG GC3 System. With Auto-Stay Arming enabled, the system will revert Arm Stay Mode when Arming Away if no entry exit zone is activated during the exit delay period. If a user wants to set their GC3 System to Arm Away Mode, they must either activate an entry/exit zone during the exit delay period or disable this option from within system programming.

Disabling Auto-Stay Arming on a 2GIG GC2

Jorge demonstrates how to disable Auto-Stay Arming on a 2GIG GC2 System. There are many cases where a user needs to set their system to Arm Away Mode to test their interior sensors. But a user might experience confusion when their system goes to Arm Stay Mode instead. The reason this is happening is because Auto-Stay Arming is enabled within system programming, and they are not faulting an entry/exit zone during the exit delay period.

Adding a Siren to My Lynx Touch Panel Using the Lynx-WEXT

Joe shows users how to add a hardwired siren to a LYNX Touch using the Alarm Grid LYNX-WEXT Kit. Unlike the LYNX-EXT Kit, which uses a wireless power relay, the LYNX-WEXT Kit provides a hardwired relay that connects with the panel through a physical connection. When an alarm occurs, the relay will direct power to the siren to have it activate. The relay will then cut siren power once the alarm is cleared to get it to stop sounding.

Disabling Auto-Stay Arming on a Honeywell Vista

Jorge demonstrates how a user can disable Auto-Stay Arming on a Honeywell VISTA Security System. This option is found from within panel programming. A user will need to enter programming using the system's Installer Code and provide the appropriate programming field. The default Installer Code is 4112. Once the Auto-Stay Arming option has been disabled, a user will be able to set the system to Arm Away Mode without having to activate an entry/exit zone.

Disabling Auto-Stay Arming on a Honeywell Lyric

Jarrett shows users how to disable Auto-Stay Arming on a Honeywell Lyric Controller. The purpose of the Auto-Stay Arming feature is to prevent false alarms when a user sets their system to Arm Away. If a user arms their system Away, but they don't activate an entry/exit zone, then it can be logically assumed that the user is still inside the building. In that case, it is very likely that user will activate an interior sensor and cause a false alarm. Auto-Stay Arming prevents this from occurring.

Creating an Automation in Apple HomeKit

Jorge shows the process for creating an Automation in Apple HomeKit. This is very important for Honeywell Lyric Security System users who want to have HomeKit Scenes activate when they perform certain functions on their panel. For example, a user might want to have a specific HomeKit device activate whenever they Arm their security system. The only way to do this is to create an action-based Automation in HomeKit and set the Lyric as the trigger.

Disabling Auto-Stay Arming on a Qolsys IQ Panel 2

Jarret walks users through the process of disabling Auto-Stay Arming on a Qolsys IQ Panel 2. Normally, a user would want to keep Auto-Stay Arming enabled so that a user does not accidentally cause a false alarm by setting their system to Arm Away when they meant to choose Arm Stay. But disabling Auto-Stay Arming can be very useful when testing, as the user will not have to open and close an entry/exit zone whenever they go to Arm Away.

Hi DIYers! We know that many users take on the task of setting up their own hardwired security system. We think this is great, as it really lets a DIY user get to know their alarm panel. But there are some extra tools we recommend for setting up a wired system. One of which is a voltmeter.

All alarm systems require electricity for basic operation. But this electricity is used for more than just powering the panel. Various equipment like sensors and keypads will also require power. With hardwired systems, the peripheral equipment will actually draw power from the panel. Not only is the system's plug-in transformer powering the panel, it is also keeping its many devices running as well. If the electricity goes out, the panel should also have a backup battery to ensure that everything remains powered.

The important thing to understand is that plugging in a transformer does not suddenly supply an infinite amount of electricity for an alarm system. There's a limit to how much power a system can provide. Each transformer can only provide a limited amount of current. There are also current limiting devices like fuses and breakers that are built into each of the output circuits on a system. These are used to prevent things like the bell circuit, the battery charging circuit and the auxiliary power circuit from allowing enough current through to damage the system. If you try to add too many devices to a system, you may find that they will not work properly. Worse yet, if you don't use the specified transformer and other manufacturer-specified peripheral devices, you could cause serious damage to the system.

For smaller applications, this is not usually a major concern. But as you add more powered devices to an alarm system, the chance for overload becomes greater. You may need to add a second power supply, along with an additional transformer and battery. However, you shouldn't be working blindly. Using a voltmeter with the ability to read current (technically a multi-meter) is very important for knowing the current load and making sure that the current power supply is adequate.

A voltmeter works by applying a known amount of current and resistance to a circuit. Ohm's Law tells us that if you know any two of three values (voltage, current or resistance), you can then calculate the third value. A hardwired zone on an alarm panel works largely in the same way. Voltage, along with a small amount of current, is fed through a zone circuit. Based on the Ohm's Law principle, if you know the amount of voltage being applied, and you know the amount of current being applied, you can then calculate the amount of resistance that is present on the circuit. This is how a zone with an end-of-line resistor works. When you make a zone Normally Open or Normally Closed, you simplify things even further. If current is flowing, the zone is open. If current is not flowing, the zone is shorted or closed. Without a voltmeter, troubleshooting wired zones becomes much more difficult. The voltmeter doesn't even have to be a big expensive model. It just needs to provide basic function.

Also keep in mind that many system problems occur due to electrical issues. Having a voltmeter on hand can save a user a lot of hassle in troubleshooting. We hear of users all the time who don't know why their system isn't working, only to find that it is because they aren't supplying enough power. Performing a simple check with a voltmeter can help you discover an issue that would otherwise have gone unnoticed. For that reason, everyone with a wired panel really should invest in an inexpensive voltmeter or multi-meter.

If you're just beginning to consider purchasing a panel, and you don't want the hassle of worrying about wired zones, then a wireless system may be a better option. Wireless sensors operate strictly on battery power, and a user won't have to worry about overloading circuits. We generally recommend wireless systems for DIY users in general, as they are much easier to use and install. But if you do decide to go the hardwired route, or you already have a working wired system, we certainly recommend you keep a voltmeter on hand!

If you're an Alarm Grid customer, and you need help using a voltmeter to check your system, don't hesitate to reach out to us! We are happy to help monitored customers get their systems up and running and perform any necessary troubleshooting. We invite you to check out our monitoring page for more information. If you ever need help, you can send an email to support@alarmgrid.com. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to working with you!