Product Announcements Posts

Our team came across an interesting website that seems to suggest that there will be a new alarm panel from Nortek Control and 2GIG in February 2021. The 2GIG Edge is expected to be a cutting edge (pun intended) wireless security system, with all of the latest features and capabilities.

On the 2GIG Edge Website, we are only presented with small glimpses of the 2GIG Edge Panel. The system appears to be black in color. This is in contrast to the older 2GIG Panels, which have all been white. The user interface (UI) looks to be completely redesigned from the 2GIG GC3e and 2GIG GC2e. It's too early to make any guesses, but 2GIG may be finally introducing more intuitive end user programming to make their systems more accessible.

It's hard to make many interpretations from the little information we're presented, but there are some takeaways. The upper-right corner has the 2GIG logo, which will likely be a button for accessing menus, system settings, and programming. We also see a gear icon in the bottom-right corner, which should have a similar function. Directly to the left of the gear icon is a button that we think might be used for accessing different system partitions.

The bottom-left corner has a red asterisk (*), and we expect that to open a panic menu for use in emergencies. The center of the main screen has large buttons that will likely be used for arming, disarming, and performing smart home functions. At the panel's bottom, there is a large speaker that should provide chime and voice annunciation functionality. We also see a prominent camera at the top of the panel's front, and we're excited about what that entails.

Also on the main screen are displays for time, date, and a local weather forecast. There is also an LED light in the upper-right corner. Our guess is that this light will change color to indicate the current system arming status. One observation is that the panel appears to be very thin, and it should be extremely unobtrusive when mounted on a wall. We have no word on how power will be provided to the system or what type of backup battery will be supplied.

We reached out to 2GIG to try and obtain more information about the 2GIG Edge. We were informed that there will be inter-company training held in the near future, and more info should be available after that time. However, we were informed that the camera will support some type of facial recognition feature. This sounds similar to what is currently supported by the Qolsys IQ Panel 2 Plus System. You can learn more about IQ2+ facial recognition right here.

A 2GIG representative was also able to confirm that the 2GIG Edge Security Panel will be compatible with Alarm.com, and it should be backwards compatible with non-encrypted 345 MHz sensors, including 2GIG 345 MHz Sensors and Honeywell 5800 Series Sensors. No word on whether the 2GIG Edge will be backwards compatible with the encrypted 2GIG eSeries Sensors, or if it will have its own new lineup of encrypted wireless sensors.

Other questions we have about the 2GIG Edge include its display screen size, whether it will support the 700-Series of Z-Wave Plus and if its Z-Wave card will be replaceable, whether a cellular communicator will come built into the system and if there will be some options for 5G cellular connectivity, and whether the system will be able to interface with various automation platforms. We would love to see another Apple HomeKit-compatible system!

The 2GIG Edge website has a countdown timer that we assume represents the release date of the system. According to the countdown timer, the panel should be released in very early February 2021. That's just a few months away, so it's fair to get a little bit excited and hyped up for the release. Of course, that release date could change, especially considering the uncertainty of today's world. But right now, we're expecting the Edge by February 2021.

Unfortunately, we don't have any pictures or detailed information about the 2GIG Edge at this time. But we do plan to follow up with 2GIG again soon to try and learn more. For now, you can email us at support@alarmgrid.com to submit questions. We will try our best to provide information about what we know. Keep in mind that we check our email from 9am to 8pm ET M-F. Also remember to check out our monitoring page to learn more about our monitoring services. We look forward to hearing from you!

We have some new offerings from 2GIG that have just been added to our website. These include the 2GIG STZ-1 Z-Wave Plus 700-Series Thermostat, the 2GIG CO8 Wireless Carbon Monoxide Sensor, and the 2GIG CO8e Encrypted Wireless Carbon Monoxide Sensor. All three are available as of now!

Starting with the 2GIG STZ-1, this is a smart thermostat that uses the latest Z-Wave Plus 700-Series technology. This represents the next generation of Z-Wave Smart Home Automation after the 500-Series of Z-Wave Plus. The 2GIG STZ-1 is actually one of the very first 700-Series Z-Wave Plus devices we have ever seen. You may also see this protocol referred to as Z-Wave Plus V2. Although we haven't encountered many 700-Series Z-Wave controllers or hubs quite yet, we are sure that they will begin to pop up before too long. This new generation of Z-Wave will provide even better battery life and wireless range capabilities than ever before.

For the time being, you will have no trouble using the 2GIG STZ-1 with Z-Wave Plus controllers like the 2GIG GC3e, 2GIG GC3, 2GIG GC2e, Qolsys IQ Panel 2 Plus, and Honeywell Home Tuxedo. However, 2GIG has stated that the STZ-1 Thermostat is not compatible with their older 2GIG Go!Control GC2, which only has a classic Z-Wave controller. Therefore, you may want to refrain from getting the 2GIG STZ-1 if your automation network is still centered around a classic Z-Wave hub. But the good news is that you can take advantage of advanced features like SmartStart QR Code Pairing and the S2 Security Protocol when using it with the latest Z-Wave Plus hubs.

The 2GIG STZ-1 is also no slouch when it comes to controlling an HVAC system. The thermostat supports 3-Stage Heating and 2-Stage Cooling, humidity and fan control, and the ability to be used without a "C" wire connection and rely solely on battery power. Like any Z-Wave thermostat, you can include the 2GIG STZ-1 with smart scenes so that it automatically begins heating or cooling your home or office on a set schedule. This is great for keeping energy costs to a minimum, while also ensuring that you stay comfortable!

Meanwhile, the 2GIG CO8 and the 2GIG CO8e serve as the latest carbon monoxide sensors from Nortek Control. The 2GIG CO8 joins the always popular 2GIG 345 MHz Sensor Lineup, while the 2GIG CO8e is part of the 2GIG eSeries Lineup of encrypted sensors. The 2GIG CO8 is a non-encrypted wireless sensor, and it is compatible with a wider selection of alarm systems, including all of the 2GIG Panels, the 345 MHz Qolsys IQ Panel 2 Plus, and the Honeywell Lyric on Firmware Version MR3 or higher. The 2GIG CO8e is only compatible with the 2GIG GC2e and GC3e, but it uses encryption for better wireless security and protection.

Whether you go with the CO8 or CO8e, you will be providing valuable carbon monoxide detection for your home or office. Carbon monoxide (CO) gas is odorless and tasteless, and it kills hundreds of people every year in the United States. Most CO-related deaths occur in the winter months when heaters are more frequently used. With the winter quickly approaching us, now is a great time to get started using carbon monoxide sensors. You will have peace of mind in knowing that you and others around you will be alerted in case a CO gas situation occurs. And with central station monitoring service, help will be automatically sent to the location in the event of a carbon monoxide alarm. Remember to check out our monitoring page if you are interested in learning more about alarm monitoring.

If you have any questions about the 2GIG STZ-1 Thermostat, 2GIG CO8 Carbon Monoxide Sensor, or 2GIG CO8e Encrypted Carbon Monoxide Sensor, please email our support team at support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

Alarm Grid is thrilled to announce that our Honeywell Lyric LTE Upgrade Kits now feature the Honeywell LCP500-24B 24-Hour Backup Battery. You can pick between the LYRICUPGRADE-A with AT&T LTE and the LYRICUPGRADE-V with Verizon LTE. Rest easy in knowing that your Lyric will stay connected!

Our Lyric LTE Upgrade Kits represent the ultimate option for anyone who wants to be sure that their monitored security system will always stay online and connected. These systems come with built-in WIFI and added communication modules that provide cellular backup. Even if your home or business experiences an internet outage, the cellular backup will keep your system reliably monitored. Cellular connectivity almost never goes down, so you will have peace of mind in knowing that you are consistently protected. This is crucial for receiving the most reliable and dependable alarm monitoring service available!

But these aren't just any cellular communicators. These are LTE cellular communicators that will receive network support for many years to come, possibly for even decades. As older 3G and CDMA networks are soon being shut down in an event commonly referred to as the 3G Sunset, users are being urged to upgrade to LTE as soon as possible. The term LTE stands for "Long-Term Evolution", and cellular companies like AT&T and Verizon have promised to support their LTE networks well into the very distant future. These networks are expected to remain running as important backups to the 5G networks, which you have likely heard about. With an LTE communicator like those included in these kits, you won't have to worry about making any communication upgrade to your Lyric any time in the foreseeable future.

The new change to these LTE upgrade kits is that they now include a 24-hour backup battery instead of the prior 4-hour backup battery. Your Lyric Security System will rely on this backup battery to stay running when the electricity is out and AC power is unavailable. The backup battery represents the last line of defense for a security system in staying powered on and connected for monitoring service in these crucial moments. Being able to keep your Lyric Alarm Panel running and connected for 24 hours versus 4 hours will give you much more confidence and peace of mind when a sudden power outage occurs. And even during an extended outage, your home or business will be protected. This is the perfect complement to LTE cellular connectivity, which works perfectly when your internet router is down and unable to provide WIFI service for your system.

Of course, these kits wouldn't be complete without the state-of-the-art Honeywell Lyric Alarm System. This security panel includes a full-color 7-inch touchscreen display, support for up to 128 panel zones, the ability to interface with Honeywell SiX Series Sensors that use military-grade 128-bit AES encryption, built-in Z-Wave capability for smart home devices, and full compatibility with Apple HomeKit, the robust and powerful automation platform for iOS users.

Both the Honeywell LYRICUPGRADE-A and the Honeywell LYRICUPGRADE-V come with a brand-new Honeywell Lyric Alarm System with plug-in transformer, an LTE communicator, and a fully prepared Honeywell LT-Cable for conveniently providing system power. Whether you choose the LYRICUPGRADE-A with AT&T LTE or the LYRICUPGRADE-V with Verizon LTE will not make much of a difference. This decision will have no impact on your monthly monitoring costs, and we have found both cellular networks to work great when adequate signal coverage is obtained. Just go with the network that provides the most reliable and consistent coverage in your area. If you aren't sure, coverage maps are widely available. Remember that this decision has nothing to do with your personal phone. You can have an AT&T Phone and get a Verizon Communicator for your system, or vice-versa.

Also keep in mind that you will need a cellular monitoring plan to take advantage of all the cellular communication capabilities of your new Honeywell Lyric LTE Security System Kit. Examples of compatible monitoring plans include the Gold and Platinum Plans from Alarm Grid. We advise checking out our monitoring page for more information about signing-up. And if you have any questions, you can always email us at support@alarmgrid.com for extra assistance. We check our email during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you and helping you get started with your new Lyric System!

Update: These kits no longer include the 24-hour battery. They once again include the standard Lyric 4-hour battery. We apologize for any inconvenience this may cause.

We are happy to announce that some new products are available on our site. The Linear GD00Z-7 Garage Door Opener and the Alarm.com ADC-SWM150 Smart Water Valve and Meter can both be purchased from Alarm Grid. Both devices use Z-Wave Plus technology for communicating with a compatible hub.

Starting with the Linear GD00Z-7, this new Z-Wave Plus unit replaces the older Linear GD00Z-5 model previously offered on our site. This new unit connects with a compatible garage door motor to provide smart control for the connected garage door. You can open and close your overhead garage door using an interactive service platform like Alarm.com, and you can also include the device with smart scenes for automation operation.

Unlike previous models, the new Linear GD00Z-7 can utilize the S2 Security Protocol when it is paired with a Z-Wave Plus controller that supports the protocol. This is only available on the most advanced Z-Wave controllers, including the Qolsys IQ Panel 2 Plus once the Z-Wave Firmware is upgraded to Version 6.81.03. It is also backwards compatible with most other Z-Wave controllers, where it will simply use the older S0 Protocol. However, it cannot be used with the wireless Honeywell Panels. Any Lyric or LYNX Touch owner should still get the Honeywell GDCK, which is also sold by Alarm Grid.

As for the Alarm.com ADC-SWM150, it is a complete smart water valve and meter that can be used for both controlling water flow and monitoring water usage for energy monitoring and consumption purposes. Once installed, the unit detects leaks of any size in the building, and you can access it remotely to shut off the main water supply in the event of a leak.

If you have ever experienced a flood or serious water leak, then you know how costly of a situation it can become. Being able to shut off the water flow remotely can really come in handy when time is of the essence. Many users will pair the ADC-SWM150 with one or more flood detection sensors and build smart scenes to have the water shut off automatically once a sensor is triggered.

The difference between the ADC-SWM150 and the previously released ADC-SWV100 is that the new ADC-SWM150 also includes an advanced water meter for tracking water usage and flow. If a leak occurs, whether it be from a burst pipe or a dripping faucet, you can see the information on the mater. Also included with the ADC-SWM150 is the ability to use the S2 Security Protocol when paired with a compatible Z-Wave Plus controller.

Both the Linear GD00Z-7 and the Alarm.com ADC-SWM150 are available now from the Alarm Grid website. If you have any questions about either of these products, please reach out to us by emailing support@alarmgrid.com. We check email during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you!

After much anticipation Firmware Version 2.5.3 for the Qolsys IQ Panel 2 Plus is now available! This update brings support for the PowerG Wired to Wireless Converter, as well as some other new features. Everyone with an IQ Panel 2 is encouraged to download the update as soon as possible.

Support for the DSC PG9WLSHW8 PowerG Wired to Wireless Converter is the biggest new addition for Firmware Version 2.5.3. We covered the PowerG Wired to Wireless Converter extensively in a post last month. But just as a quick recap, the device allows to you to connect hardwired sensors so that they can communicate with the IQ Panel 2 Plus wirelessly across the PowerG protocol. This is an excellent way to upgrade from an older hardwired system, as it can prevent you from having to purchase entirely new wireless sensors.

The PG9WLSHW8 also includes all the benefits of PowerG. This includes a wireless range of up to 2,000 feet away from the IQ2+ in an open air environment, military grade 128-bit AES encryption, and Frequency Hopping Spread Spectrum (FHSS) technology for added protection. Up to eight (8) hardwired zones are built into a single converter, and you can use up to two (2) of the PG9WLSHW8 units per IQ2+ System. The unit even offers support for 2-wire or 4-wire smoke detectors, plus a 700mA supervised output for adding a wired siren.

Of course, IQ Panel 2 Firmware Version 2.5.3 includes a huge bundle of other new features and functions. Even if you don't plan on adding a DSC PG9WLSHW8 unit, there are still many other reasons to receive the upgrade. We'll touch on all the other new additions below.

The IQ2 system now has Panel Ambient Noise Detector settings to adjust noise threshold and duration. Qolsys added this feature with MDU settings where noise complaints are a concern. The feature can be used in-place of the panel's built-in glass break sensor. Alarm.com is planning to add back-end support for this feature sometime in the future.

Alarm.com commercial customers will be able to take advantage of their Smarter Business Temperature Monitoring (SBTM) service plan, which is used in conjunction with the DSC PG9905 PowerG Temperature Sensor. The SBTM service plan allows for 24/7 monitoring, real-time alerts, and historical temperature reporting. It is designed with businesses like restaurants, grocery stores, and pharmacies in mind. Alarm Grid customers with Alarm.com commercial accounts can contact us for more information. In addition, the IQ2+ can now display a trouble condition when an external probe is disconnected from the DSC PG9905.

If you use Alarm.com for solar energy monitoring, then you will be pleased to know that IQ Panel 2 Firmware Version 2.5.3 offers the ability to provide information from your solar inverter right on your security panel! Solar inverter units from SolarEdge and Enphase are supported. Please see this prior blog post for more info about Alarm.com Solar Monitoring.

Thinking ahead, Qolsys has made Firmware Version 2.5.3 compatible with future Z-Wave 700-Series daughter cards. The 700-Series of Z-Wave will represent the successor to Z-Wave Plus, also known as the Z-Wave 500-Series. Like all new iterations of Z-Wave technology, the 700-Series will allow for extended range and battery life when used with a compatible Z-Wave controller or hub. We hope to see 700-Series Z-Wave devices enter the market sometime in the not-so-distant future. Qolsys also made improvements to the IQ2 Z-Wave Diagnostics Map when using the Z-Wave 6.81 SDK to include RSSI values, as well as the ability to move automation device on the Diagnostics Map.

Some new 500-Series Z-Wave Plus devices are now supported by the IQ Panel 2. Most notably, these include Z-Wave switches from Eaton. Newly supported models include the RF9601, RF9617, RF9640-N, and RF9642-Z. It's good to see Qolsys increasing their support of compatible Z-Wave devices, and we have heard particularly nice things about the Z-Wave switches from Eaton and Cooper.

You can now disarm from the main IQ Panel 2 during the Exit Delay if the arming session was initiated from an IQ Remote, PowerG Keypad, or key fob device. Qolsys also added three (3) new Sensor Groups for keypads, key fobs, and panic switches. These new Sensor Groups include (3) Mobile Silent, (5) Fixed Silent Auxiliary, and (7) Mobile Silent Auxiliary. These new Sensor Group options should add some more versatility for these devices. And as for the Qolsys IQ Remote Keypad, it now has the ability to pair with IP routers using the Protected Management Frame (PMF) protocol.

There are some new changes to the Easy Install Wizard that loads upon booting up the system for the first time. A new drop-down option will allow you to select one of (13) languages for the setup wizard. There is also a new page in the wizard with QR links for you to scan using the camera on your Android or iOS phone to quickly download the Alarm.com Mobile App. Also added to the Easy Install Wizard are new help screens that provide more information on how to pair and test door and window contacts and motion detection sensors.

Some general improvements to the system's PowerG firmware have also been bundled with Firmware Update 2.5.3. The PowerG Modem Firmware is now Version 2.38. There is now support for Fire Trouble and Dirty Detector Trouble on the IQ2 and ADC when DSC PG9936 PowerG Smoke Detectors are used. Proximity tag support is now supported with the Visonic PowerG Wireless Keypads (models KP141 and KP241). And the Alarm.com back end can now show the "Not Networked" status for PowerG Sensors in the Event History. This occurs when a PowerG device is enrolled with the panel, but then fails to complete the network association and goes into RF sensor failure.

There are also some changes affecting certain PowerG Door and Window Contact Sensors. For the DSC PG9309 and DSC PG9312, both the reed switch and the auxiliary input can be disabled during disarm. The same also applies to the auxiliary input on the DSC PG9945. The purpose of this is to extend the battery life on high traffic doors. Additionally, the PG9945 and PG9309 can be learned-in with the IQ2+ twice. One zone will be for the sensor's internal reed switch, which the other will be used with the auxiliary input.

Other miscellaneous features have been added as well. LiveAnswer is now supported on the IQ2 for security cameras with non-standard aspect ratio streaming. New languages of German, Danish, Portuguese, Hungarian, and Romanian have all been added to the IQ Panel 2. The IQ2 will also now provide audible and visual indication of dual-path failures when the EN Grade 2 Setting is enabled. A change to the Swinger Shutdown feature has been made so that once a sensor reaches its Swinger Shutdown limit, a subsequent sensor event will tell the IQ2 to send an event notice to Alarm.com. Lastly, various improvements to the system have been made so that the IQ2 meets the EN50131-1 Standard.

Now that we have covered all of the new features included with Firmware Version 2.5.3, we can cover the process for upgrading your IQ Panel 2. Qolsys did things a little bit different this time. In order to download 2.5.3, your IQ Panel 2 or IQ Panel 2 Plus must be running a firmware version between 2.0.1 and 2.4.2. Do not attempt to download 2.5.3 if your IQ Panel 2 is running Firmware Version 2.5.0 or 2.5.1. If your IQ2 is on one of those firmware versions, then you must upgrade in stages by upgrading to Firmware Version 2.5.2 first, and then upgrading to Version 2.5.3. More information on upgrading to 2.5.2 can be found here.

If you need to check the firmware version for your panel, click the small grey bar at the top of the screen, and choose Settings > Advanced Settings > enter Installer Code (default 1111) > About > Software. You should see the firmware version displayed. The panel in the picture below is already on 2.5.3.

Once your IQ2 is on a firmware version of 2.0.1 to 2.4.2, or is on Firmware Version 2.5.2, then you can begin upgrading the Qolsys IQ Panel 2 Firmware Version 2.5.3. To begin, make sure your panel is monitored and connected with the Alarm.com servers via WIFI. The panel should be plugged into its AC outlet, and it should not have a low-battery condition.

When ready, you can perform the update by clicking the small grey bar at the top of the screen and selecting Settings > Advanced Settings > Installer Code (default 1111) > Upgrade Software > Patch Tag > enter iqpanel2.5.3 > OK > Upgrade Using Network. Then press OK when prompted. It will take about five (5) minutes for the update process to complete. The panel will reboot as part of the update process.

If you have any questions about the Qolsys IQ Panel 2 Plus, please reach out to us. Also remember to check out this post to learn more about our monitoring plans for gaining access to Alarm.com. The best way to contact us with questions about the IQ Panel 2 System or alarm monitoring in general is to email support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

Alarm Grid is thrilled to offer the brand-new Resideo Tuxedo Keypad! This sleek and modern keypad serves as a touchscreen controller for your Honeywell VISTA, while also providing Z-Wave Plus home automation capabilities. This will truly bring out the full potential of your VISTA Panel!

The new Resideo Tuxedo represents the third generation in the Honeywell Tuxedo Touch Series. The original Honeywell Tuxedo Touch, the Honeywell Tuxedo Touch WIFI, and the Honeywell VAM have all been discontinued to make room for the new Resideo Tuxedo. While we are a little sad to see these classic products be sent off to the "product graveyard", we are extremely excited about this brand-new keypad and what it brings to the party.

If you are familiar with the Honeywell 6290W Touchscreen Keypad that came out last September, then you will be pleased to learn that the new Resideo Tuxedo offers the exact same look and user interface (UI). In fact, the only difference between the two is the fact that the Tuxedo offers Z-Wave Plus functionality, while the 6290W is just a keypad for controlling the VISTA. With the Tuxedo, you get all of the same security functions from the 6290W (e.g. arming, disarming, bypassing zones), as well as awesome new home automation controls.

The great thing about a touchscreen keypad like the Resideo Tuxedo is that it can make your system much less intimidating and easier to control. This can be especially important for new users who are not used to working with a security system, especially one that uses a classic numeric keypad that requires specific knowledge to operate. The Tuxedo is easy to navigate, and the full-color menus can give a new user confidence in controlling their system. Most experienced users also appreciate touchscreen keypads just due to their overall ease of use.

You certainly have a great deal of automation devices that you can pair with the Resideo Tuxedo. Nearly any Z-Wave device can integrate with the keypad. You can add Z-Wave lights so that it looks like you're home while on vacation. A Z-Wave door lock can be helpful for letting your friend inside without getting up from the couch. And a Z-Wave thermostat can help you save a ton of money in energy costs, while still keeping your home comfortable. The unit supports up to 232 Z-Wave devices, so you're highly unlikely to run out of room. We recommend using exclusively Z-Wave Plus devices to build the strongest network possible.

WIFI connectivity returns to the new Resideo Tuxedo. The keypad uses its WIFI connectivity for communicating with Total Connect 2.0. You can access TC2 to control your programmed automation devices remotely from a mobile app or web browser. The WIFI connection is also how firmware updates are applied to the Tuxedo Keypad. You can alternatively use a wired ethernet connection instead of wireless WIFI, but come on, who's gonna do that? Just be aware that the Tuxedo is not an AlarmNet Communicator. You will still need a separate alarm communicator for your VISTA System and a monitoring plan to access Total Connect 2.0.

And there are many other features and specifications that we love about the new Tuxedo. This keypad and automation controller boasts a 7-inch screen with a 480 x 640 resolution. The thin-film-transitor (TFT) LCD screen is backlit, so you will have no trouble using it at night. Other features include voice and chime, a weather display, the ability to live-stream security cameras, Console Mode, a digital picture frame, and more!

You can buy the new Resideo Tuxedo Keypad from Alarm Grid right now. We are sure that you will love using this robust and powerful keypad in your home or office. It really has a nice modern look that can fit in nicely with any decor. This is truly a great way to improve upon a VISTA System. If you have any questions about the Tuxedo, or if you want to learn more about alarm monitoring, contact us via email at support@alarmgrid.com. We check our email during our business hours of 9am to 8pm ET M-F. We look forward to hearing from you!

2GIG GC2e and 2GIG GC3e users have some new options available, as two (2) new products have been added to the growing 2GIG eSeries Lineup. These are the 2GIG TAKE1e-345 Wired to Wireless Converter and the 2GIG TILT1e-345 Tilt Sensor. Both products are available now from Alarm Grid.

If you are not yet familiar with the 2GIG eSeries Sensors, they offer a more secure wireless connection than the non-encrypted 2GIG 345 MHz Sensors. By utilizing wireless encryption, the 2GIG eSeries devices are nearly impossible for potential intruders to disrupt or takeover wirelessly. This can provide added peace of mind for end users. Just keep in mind that the 2GIG eSeries Sensors will only work with the 2GIG GC2e and 2GIG GC3e. They are not backwards compatible with the older 2GIG Panels, like the 2GIG GC2 and 2GIG GC3.

The 2GIG TAKE1e-345 Encrypted Wireless Takeover Module is a wired to wireless converter that is primarily used when upgrading to a GC2e or GC3e from an older wired alarm panel. When setting up the 2GIG TAKE1e-345, it is recommended that you keep the existing panel in place. This is because the TAKE1e-345 will draw power from the exiting panel, as the unit does not come with its own power supply. Once the device is set up properly, your existing wired sensors will be able to communicate with your GC2e or GC3e across an encrypted wireless protocol.

The 2GIG TILT1e-345 Encrypted Tilt Sensor is a tilt sensor designed primarily to monitor garage doors. The device works by sending an alert signal to the panel whenever the unit is tilted more than 45 degrees. Normally, the TILT1e-345 is mounted vertically on top of a garage door. When the garage door is opened, the sensor will shift to a horizontal position. This will trigger the sensor and tell it to alert the panel. Other potential uses for the 2GIG TILT1e-345 include use on mailboxes, pet doors, and hinged crawl space doors. Really, any structure that opens vertically can make use of the sensor.

Both of these great sensors are now available from Alarm Grid. If you have any questions about the 2GIG TAKE1e-345 or the 2GIG TILT1e-345, or if you want to learn more about how you can monitor your 2GIG GC2e or 2GIG GC3e, then please contact our team by emailing support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

After much anticipation, the DSC PG9WLSHW8 PowerG Wired to Wireless Converter is finally available! End users now how a reliable option for taking existing hardwired security and life-safety sensors and interfacing them with a security system that supports PowerG Wireless Sensors.

Wired to wireless converter modules for wireless security systems are nothing new. Hardwired sensors connect with wired to wireless converter modules. The converter then sends wireless signal to the panel on behalf of the connected wired sensors. The wired sensors can then be programmed to wireless zones on the system. As far as the system is concerned, the wired sensors at the converter module are no different than wireless sensors.

How the DSC PG9WLSHW8 differs from prior wired to wireless converters is that it transmits wireless signals across the PowerG wireless protocol. PowerG uses Frequency Hopping Spread Spectrum (FHSS) technology to prevent RF jamming, with the communication signals constantly switching between frequencies from 912 MHz to 918 MHz. In addition to using FHSS technology, PowerG Sensors also take advantage of military grade 128-bit AES encryption for enhanced wireless security. This makes these sensors some of the most secure wireless devices in the industry. Any hardwired sensor connected with the DSC PG9WLSHW8 will utilize this same level of security and protection.

But PowerG Sensors offer more than just top-grade security. They also offer incredible wireless range. Depending on the system being used, a PowerG Sensor is able to communicate from up to two (2) kilometers (km) away in an open air environment. This capability also applies to the DSC PG9WLSHW8. With perfect, direct line-of-sight, you can have the converter module up to 2km away from certain compatible panels and expect the signals to go through reliably. That is perfect for large buildings, including hospitals, warehouses, schools, and more. You would be very hard-pressed to find another wireless sensor lineup with the same communication range capabilities as PowerG.

There are all sorts of possible applications for the DSC PG9WLSHW8 Wired to Wireless Converter. But at this time, the module can only be used with a Qolsys IQ Panel 2 Plus Security System. All versions of the IQ Panel 2 Plus can support the DSC PG9WLSHW8. Please be aware that the IQ2+ has a smaller antenna than the other PowerG Systems, so its wireless range is limited to roughly 2,000 feet in open air. The other very important note is that the "other" PowerG Security Systems will NOT support the converter at this time. DSC says that support for these systems will be added later. These other potentially compatible systems include the DSC Iotega and the DSC PowerSeires NEO with an added PowerG Wireless Transceiver.

But there is so much else about the DSC PG9WLSHW8 that makes it such an exciting piece of equipment! Namely, the unit has four (4) programmable outputs (PGMs) for connecting relay-triggered devices. The second programmable output (PGM2) is particularly notable, as you can connect up to (18) 2-wire smoke detector units at this location. Alternatively, you can also use 4-wire smoke detectors and wired CO detectors are regular zone inputs for the unit. The PGMs are also useful for connecting wired sirens, as the unit provides a supervised bell output of 12V @ 700mA. And installers will really appreciate the fact that the module allows for end-of-line resistor (EOLR) value learning from 1k to 10k ohm resistors. Both single-end-of-line (SEOL) and double-end-of-line (DEOL) resistor wiring is supported.

One final and very important note about the DSC PG9WLSHW8 is that stock for the item is currently severely limited due to the ongoing pandemic. It's possible that if you order the PG9WLSHW8, you might be put on a waiting list for the item, as our manufacturers try and keep up with constant demand for products. If you do end up buying the DSC PG9WLSHW8 while it is back-ordered (BO), then our team will contact you at our earliest convenience to let you know about the situation. If you do decide to cancel the order due to it being back-ordered, then your debit or credit card will be refunded for the entire cost of the order.

If you have any questions about the DSC PG9WLSHW8 or about alarm monitoring in general, then please reach out to us! The best way to contact us is by emailing support@alarmgrid.com. This is also a great email to use if you want to find out if the DSC PG9WLSHW8 or any other product sold by Alarm Grid is currently in-stock or back-ordered. Our team checks email from 9am to 8pm ET M-F. We look forward to hearing from you!

Alarm Grid has learned that Qolsys has uncovered some issues with their current Z-Wave firmware (6.81.03) for the IQ Panel 2 and IQ Panel 2 Plus. They are currently working on a new patch tag update to replace 6.81.03. However, the new update patch has not yet been made available.

Qolsys released Z-Wave Firmware Update 6.81.03 to provide the IQ Panel 2 with the Smart Start feature and to upgrade the system's Z-Wave security protocol to S2. Alarm Grid previously covered the 6.81.03 Z-Wave Firmware Version in this prior blog post. Our post specifically focused on the Smart Start feature, but it did provide information on the required Z-Wave firmware version.

Unfortunately, there have been compatibility issues between Z-Wave Firmware 6.81.03 and various Z-Wave devices. The only device that we know for sure has experienced issues with the system is the August Smart Lock Pro. But it is certainly possible that other Z-Wave devices may be affected. We have also confirmed that the August Smart Lock Pro will work fine on IQ2 Systems that have not yet had the 6.81.03 Patch applied.

With the issue in mind, we recommend NOT upgrading to Z-Wave Firmware Version 6.81.03. In fact, Qolsys has removed the 6.81.03 Patch Tag from their servers, making it virtually impossible to apply this update. But if you were planning to apply the update using a different method, such as an SD card, please do not proceed with that action. Just hang tight on the current Z-Wave firmware until the new patch is available.

We also understand that many people have already applied the 6.81.03 Patch. We are disappointed to say that there is no way to "roll-back" or "downgrade" the Z-Wave Firmware to an older version. We apologize for any inconvenience that this may cause. But it is our understanding that most Z-Wave devices should not experience any problems on 6.81.03. If your Z-Wave network is still working as normal, then you should have nothing to worry about.

Alarm Grid does not currently have an ETA on when the new Z-Wave patch tag will be made available. However, we expect that it will be fairly soon. Qolsys is usually very quick and diligent about rolling these things out, and we're sure it is a top priority for the. We will post an update blog after the update has been made available. We then recommend upgrading your system's Z-Wave firmware to the new version as soon as you can.

If you have any questions about the Qolsys IQ Panel 2 or its Z-Wave firmware versions, you can reach us for support@alarmgrid.com. That email is also great if you are interested in starting new monitoring service. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

Alarm Grid is now offering bundled versions of the Honeywell Lyric Alarm System that include the panel and a compatible LTE cellular communicator. The LYRICUPGRADE-A will have the LYRICLTE-A AT&T LTE Communicator, and theLYRICUPGRADE-V will feature the LYRICLTE-V Verizon LTE Communicator.

If you hang around our website regularly, then you probably already know that Lyric System Kits are nothing new for us. But these are fairly unique in that they offer just the system and communicator, without any new sensors. You might want to get one of these kits if you are upgrading from an older LYNX Touch System that can't receive a firmware update, such as a Honeywell L5100 System. The Lyric can support the vast majority of the Honeywell 5800 Sensors used with the older LYNX Touch Systems.

The reason why we decided to release these new Lyric Upgrade Kits is due to the 3G sunset that will be happening in 2022. Older cellular networks are being shut down, and many users are scrambling to find LTE options for their systems. With one of these new kits, you will be getting a Lyric System that is dual-path ready with both WIFI and LTE cellular connectivity. This is the best way to ensure that your panel stays reliably monitored, keeping any potential downtime to an absolute minimum.

The Lyric System offers some great features, such as a 7-inch touchscreen display, support for encrypted Honeywell SiX Series Sensors, connectivity with Total Connect 2.0, the ability to interface with Apple HomeKit, built-in Z-Wave functionality, a 2MP camera for taking disarm photos, and so much more. It truly is a state-of-the-art security system, and it can make a great addition to your home or business.

If you are interested in learning more about the Honeywell LYRICUPGRADE-A or Honeywell LYRICUPGRADE-V, or if you want to know more about monitoring service in general, please email us at support@alarmgrid.com. We check new email from 9am to 8pm M-F, and we always do our best to respond as quickly as possible. We look forward to hearing from you!