Technology Posts

Hi DIYers! We're here with the Alarm Grid video recap for September 10th thru 17th. Our support technicians Joe, Dylan and Jorge are all back and here to teach you how to use your alarm system. We have seven new videos this time, with most of them focusing on the Interlogix Systems.

Disabling Chime on an Interlogix Simon XT

Dylan demonstrates how to disable the chime for an Interlogix Simon XT System. By disabling the chime, the panel will not produce any sounds when sensors are faulted. There is an option accessible from the main screen that is used with toggling the chime On and Off. If the option is set to Off, the chime will be disabled for the entire system. Alternatively, muting the system will also stop the panel from producing chimes. However, this will stop all system sounds, except for sirens.

Self Monitoring a Simon XT

Dylan talks about using a Simon XT with a self-monitoring plan. A self-monitoring plan means that the system is not connected with a central monitoring station. As a result, a user will be unable to receive automatic emergency dispatch. But a user will still be able to receive system alerts and notifications through text and/or email from Alarm.com. A user can take these notifications and contact the authorities when needed to keep their home or business safe.

Adding a Wireless Motion Sensor on an Interlogix Simon XTi

Jorge shows users how to add a wireless motion sensor to an Interlogix Simon XTi System. This is the same process that is used for enrolling a wireless sensor to an Interlogix Simon XTi-5 System. A motion sensor will actively search for any motion that is present in an area. If the device detects motion while the system is armed, an alarm will occur on the system. This makes these devices great for keeping the inside of a building protected and secured. The Simon XTi supports 319.5 MHz motion sensors.

Resetting an Interlogix Simon XTi and XTi-5 to Factory Defaults

Jorge demonstrates how to reset an Interlogix Simon XTi or XTi-5 System to factory default settings. Once the system has been defaulted, all programmed codes and sensors will be deleted. The Master, Installer and Dealer Codes will all be reset to the factory default values. All system settings will be restored to the default. A user will basically need to reprogram their entire panel after a factory default has been performed. Therefore, we usually only recommend a default if it is absolutely needed.

Adding Hardwired Zones to an Interlogix Simon XT

Dylan shows users how they can use hardwired sensors with the Simon XT System. There are a couple of ways that this can be done. The panel has two hardwired inputs for supporting two normally closed hardwired sensors. This is a great option if a user only needs to use a couple of sensors. The other option is to use a compatible wired to wireless converter. This is good for using several wired sensors. A good converter to use is the Qolsys IQ Hardwire 8 or 16.

Sensors Compatible with a Qolsys IQ Panel 2 Alarm System

Joe talks about which sensors can be used with the Qolsys IQ Panel 2. The standard IQ Panel 2 contains a wireless receiver for supporting 319.5 MHz sensors. This includes all Qolsys Sensors and Interlogix/GE Sensors. If Qolsys S-Line Sensors are used, then they will be encrypted. Additionally, the upgraded Qolsys IQ Panel 2 Plus can support 915 MHz PowerG Sensors, plus one type of legacy sensors. This depends on which legacy daughtercard is installed. There are legacy options for 319.5 MHz, 345 MHz (Honeywell 5800 Series & 2GIG) and 433 MHz (legacy DSC).

Demonstrating Installer Code & Dealer Code on a Simon XTi and XTi-5

Joe explains the differences between the Installer Codes and Dealer Codes on the Simon XTi and XTi-5 Systems. Both of these codes are set to 4321 out of the box. However, they can be individually programmed if desired. The Dealer Code can do a few things that the Installer Code cannot. These mostly deal with the dialer for the system. Other than that, these codes serve exactly the same purpose. We generally recommend leaving these codes set to their default of 4321 so that the user does not get locked out of programming.

Hi DIYers! We are excited to announce that Lutron Smart Lighting Devices are now available for purchase on the Alarm Grid website. Lutron is one of the leaders in smart lighting and home automation. Their products are perfect for users who want to achieve an automated home lighting setup.

Lutron uses its own smart wireless communications protocol that is different from WIFI and other home automation signals like Z-Wave. The Lutron signal is specifically designed to not interfere with these communication signals. We have found that the Lutron wireless protocol is one of the most reliable and consistent signals for use with smart lighting and home automation. These devices can truly make a user's life easier, giving them complete and total control of their lights.

The centerpiece of a Lutron Smart Lighting System is the Lutron Caseta Smart Bridge. This is what makes remote access and control possible for a Lutron device. All Lutron Lighting Devices will integrate with this central hub for access and control. Some of the smart home assistants and platforms that can be used with Lutron include Apple HomeKit, Google Home, Amazon Alexa, Nest and Sonos. Whenever a command is sent out through one of these platforms, it will first pass through the Lutron Bridge before being forwarded to the specific device. Voice commands for Lutron Devices are possible when used with Apple HomeKit, Google Home and Amazon Alexa.

Some of the Lutron Devices that can connect with the Lutron Smart Bridge include the Lutron In-Wall Light Dimmer Switch for hardwired lights (no travel wire required) and the Lutron Plug-In Lamp Dimmer Module for lamps and floor lights. These devices can all be controlled remotely from virtually anywhere using the Lutron App or Apple HomeKit. They can also be operated by on-site users by using a Lutron Pico Remote. There's also an audio Pico Remote specifically designed for use with Sonos Sound Systems. And with the Lutron App, a user can even have their lights activate based on the Geofencing location of their smartphone!

By using a Lutron System with a Honeywell Lyric Controller (MR7 firmware update required) and Apple HomeKit, a user can even have their Lutron Devices activate with certain security events. For example, a might have all of their Lutron Smart Lights set to turn on when they return home and disarm their Lyric Alarm System. This is the best way to integrate a Lutron Smart Lighting System with a home security system.

Please note that Lutron integration with Alarm.com is only possible with the L-BDGPRO2 Smart Bridge PRO. If you are looking for the Lutron Caseta Smart Bridge PRO 2 that can integrate with Alarm.com, it can be purchased here.

Lutron Products are available now on the Alarm Grid site. Obtain a robust and complete smart lighting setup for your home!

Hi DIYers! Today, we're taking a look at the 2GIG PANIC1-345 Panic Switch for use with the 2GIG GC2 and GC3 Alarm Systems. This device has many possible applications, but it is most commonly used as a medical alert device. It provides a quick and easy way to request emergency help.

It can be very concerning and scary to leave an elderly or disabled relative in their home alone. However, these people will often want to live as independently as possible and be able to take care of themselves. A panic switch like the 2GIG PANIC1-345 provides an ideal solution for these situations. If the user experiences a fall or medical emergency, they can quickly and conveniently get the help they need, even if nobody else is around.

The device can be conveniently activated by pressing and holding the large central button for 2 complete seconds. Having to press and hold the button prevents any false alarms from occurring due to accidental button prices. The red LED light on the device will activate after holding the button for 2 seconds, letting the user know that the signal has been successfully transmitted to the alarm system.

The PANIC1-345 is easy to set up with a 2GIG Go!Control GC2 or GC3 System as a medical alert device. This is usually a Sensor Type of (08) 24-Hour Auxiliary Alarm. With this setting, an alarm will be immediately sent out to the central station once the device has been activated. However, no siren or strobe will be set off during this time. The central station will then know to send out emergency medical dispatch to the residence immediately. Alternatively, the device can be programmed for police or fire dispatch if desired.

The device comes with a sensor clip and accessories for wearing the device as a wristband or lanyard. It is lightweight and water-resistant, allowing the user to keep it on their person at all times. This makes it perfect for users who might forget to put on the device after getting out of bed or bathing. However, the device should not be fully submerged underwater. But it is durable enough for reliable daily use. The battery inside the PANIC1-345 has a lifespan of about 2 years before requiring replacement.

The PANIC1-345 is available on the Alarm Grid website. Protect your loved one and help them live independently with this easy-to-use and convenient device.

Hi DIYers! As you know, we love the Qolsys IQ Panel 2 Alarm System. It is definitely one of the most robust and advanced security systems available on the market today. But a feature that is sometimes overlooked is the built-in glass break sensor that is integrated with the system.

The Qolsys IQ Panel 2 internal glass break sensor functions in basically the same manner as any other standalone glass break sensor. It will actively listen for the sound of breaking glass and trigger an alarm if it detects this type of sound while the system is armed. This is great for monitoring a window in case an intruder tries to break-in. Both the standard Qolsys IQ Panel 2 and the new Qolsys IQ Panel 2 Plus Systems contain this sensor.

The sensor must be activated from within the Installer Settings menu in order for it to be used. The internal glass break sensor is essentially treated as a wireless zone by the system. Once activated, the internal sensor will count towards the system's 128 available wireless zones. A user may want to keep this in mind if they use an extremely large number of sensors with their IQ Panel 2 System.

For the best possible detection, there should be no obstacles between the system and the window. The recommended distance between the panel and the window is from 3 to 15 feet. The internal glass break sensor will only be active when the system is armed and receiving power from its plug-in DC transformer. Depending on the sensor's programming settings, a user can set the glass break sensor to be active when the system is set to Arm Away only or both Arm Away and Arm Stay. Both "Low" and "Normal" Sensitivity options are available.

Both the IQ Panel 2 and IQ Panel 2 Plus Systems with an integrated glass break detector can be purchased from the Alarm Grid website. Protect your home or business with one of the world's best alarm systems!

Hi DIYers! Today, we're taking a look at the 2GIG SP1 Wireless Touchscreen Keypad for use with the 2GIG GC3 Security System. This keypad provides a secondary point of access for a GC3 Panel, and it offers virtually all of the same operation functionality and controls as the GC3 itself.

The GC3 System is already known for its bright colors and responsive touchscreen controls. This makes the system a joy to use for end users. But what if a user wants to control their system from a second location. That is where the 2GIG SP1 comes in. Previously, the only touchscreen keypad option was the 2GIG SP2. This was fine, but the SP2 didn't provide all of the features and conveniences available with the actual GC3 System. But the SP1 made it possible for users to get nearly all of the same functionality and performance out of their secondary keypad that they get out of their GC3 Alarm Panel. In fact, the only thing that the SP1 can't do is make changes to system programming.

At first glance, the SP1 and SP2 keypads might seem very similar. Both devices feature a 7-inch full-color touchscreen display, can be mounted on a wall or a desk (with 2GIG CP-DESK), WIFI connectivity, basic security controls, the ability to check current system and sensor status, bypassing capabilities, and chime functionality. This makes both devices highly capable secondary keypads. And if a user only requires basic functionality for a secondary controller, they will usually do just fine with the SP2.

But the SP1 goes above and beyond by offering features not available with the SP2. The SP1 is capable of voice annunciation for verbally announcing any zone that has been faulted. It also offers smart home automation control so that a user can control their Z-Wave devices directly from the keypad, without having to go to the GC3 System itself or pull up the Alarm.com Mobile App. This includes the ability to execute any Z-Wave Smart Scenes that have been established. The SP1 also provides the current weather data so that the user can get a quick look at the local forecast.

The SP1 and SP2 can both be purchased from the Alarm Grid website. Add a secondary keypad to your GC3 System and make your life more convenient!

Hi DIYers! Today, we're highlighting another outstanding PowerG accessory, the DSC PG9911B. This is a wireless outdoor siren that offers impressive functionality and tremendous versatility, while still being remarkably easy to use and set up. it is one of the best sirens available today.

Traditionally, adding a siren to an alarm system wasn't necessarily an easy task. Most sirens had to be hardwired to the system and set up with a power supply and relay. Wireless sirens made the installation process much easier, as they only need to be mounted and programmed with the panel. But unfortunately, the initial wireless sirens didn't offer the same performance as hardwired sirens. And many of them couldn't be used outdoors.

But the DSC PG9911B proves that it is possible for a wireless siren to be both powerful and versatile. The PG9911B packs a serious punch with its 110 dB noise rating. This is about as loud as your average rock concert. Everyone will hear this siren activate, even in a large industrial complex. Bottomline, it is powerful. This makes the PG9911B excellent for increasing the volume of your current setup.

Also included with the DSC PG9911B is blue strobe light for providing visual indication of an alarm event. The strobe is extremely bright, and it grabs the user's attention to let them know that there is a serious problem that requires them to evacuate immediately. This is great for letting any hearing-challenged occupants know about the alarm occurrence. It makes the perfect complement to the 110 dB sounder.

And like any PowerG device, the versatility of the PG9911B second-to-none. It has a direct line-of-sight signal range of roughly 2 kilometers. That's more than 6,500 feet away from the alarm system! If that's not enough, the range can be effectively doubled with the DSC PG9920 Wireless Repeater. Since all PowerG devices are protected by 128-bit AES encryption the PG9911B is nearly impossible to hack or take over. It is indeed one of the most secure wireless devices available today. And its IP55 waterproof rating will allow it to stand up to whatever nature can dish out.

The DSC PG9911B Wireless Outdoor Siren can be used with any PowerG-compatible alarm system. This includes the all-new Qolsys IQ Panel 2 Plus. You can purchase the DSC PG9911B from Alarm Grid now. Get yours and boost the siren for your system!

Hi DIYers! Some of the most important sensors used with alarm systems are passive infrared (PIR) motion detectors. When installed properly, these devices do an excellent job of detecting any motion that can occur inside a home or business. They are critical for a complete security setup.

But while motion sensors provide many great benefits for alarm systems, they are also some of the most prone to experiencing problems and issues. These problems are usually the result of PIR motion sensors being mounted poorly and/or in unsuitable locations. Problems may also occur if a motion sensor is ever used in an improper application or setting for its intended use.

By obtaining a better understanding of motion sensors and how they operate, a user is less likely to experience reoccurring problems with their PIR motion sensor. Just a few tips and general guidelines need to be followed. It all comes down to installing the motion sensor correctly, selecting a good location for the device and choosing the correct type of PIR sensor. If these three tips are followed, then a motion sensor will be much more likely to work properly.

First, it's a good idea to understand what a motion detector is trying to accomplish and how it works. The goal of a good motion sensor is to detect the motion of a human intruder, while also ignoring unimportant sources of motion, like a ceiling fan, curtains or a pet. But this is easier said than done. If a motion is too sensitive, then false alarms will occur. But if it isn't sensitive enough, then it won't detect intruders.

A PIR motion sensor works by taking a reading of the infrared (IR) energy in a room and detecting any significant changes in IR energy that occur. All people, animals and objects give off some amount of IR energy. When a person, animal or object comes into the field of view of the motion sensor, it causes a change in detected IR energy. Once the motion sensor has detected enough of a change, it will send an alert to the alarm system to let it know that motion is present. The alarm system will then respond accordingly based on the programming settings.

But most users wouldn't want a motion sensor to activate because of very tiny changes in IR energy. This would cause too many false alarms on the system. That is why motion sensors usually have sensitivity levels that can be adjusted through an adjustable pulse count. The pulse count determines how large of an area needs to experience a change in IR energy before the motion will activate. A higher pulse count will mean that a wider change in IR energy is needed to activate the motion detector, thereby making the sensor less sensitive. Likewise, a lower pulse count will increase the sensitivity. Many motion sensors also have lenses that can be swapped out to provide the optimal view for the device.

But it's important to remember that a PIR motion sensor will only work if it can "see" the movement. That is why it is critical that a motion sensor is mounted at a height where it can properly detect a human intruder. A hypothetical scenario is to imagine a motion sensor that is mounted too high up. In that case, a person could just duck down and move below the field of view without setting off the motion sensor.

Most motion sensors are mounted at a height of about 6 to 8 feet high. This should allow the device to detect any human moving in the room. For optimal coverage, we generally recommend mounting motion sensors in the corner of a room. But mounting height becomes even more important for "pet-friendly" motion sensors. The goal of a pet-immune motion sensor is to detect the motion of a human walking upright, while still ignoring the motion of a small animal walking close to the ground.

Users should realize that pets can still set-off pet immune motion sensors, even if the pet is within the suggested weight limit. But the goal is to prevent this from happening. By setting up the motion sensor correctly and by making it impossible for the pet to get within the field of view (FOV) of the motion sensor, false alarms are much less likely to occur because of the activities of pets.

If a user intends on using a PIR motion sensor in a home with pets, they should first make sure their PIR motion detector offers pet-immunity. A pet-immune motion sensor features a lens that is designed to detect the motion of a human walking upright, while ignoring the movement of pets closer to the ground. If a motion does not have this special type of lens, then it will still see a pet moving throughout the room.

Second, a user should make sure that their pet is within the listed weight limit of the motion sensor. The idea here is that pets that weigh more are usually larger in size. So if a dog is 60 pounds, it is estimated that it will be large enough to set off a pet-friendly motion sensor for pets rated for up to 40 pounds. Of course, the pet-immunity values provided from motion sensor manufacturers are rough estimates. But these values should still be taken into account when planning.

Third, the motion sensor should be mounted at a proper height. It will need to be at a height where it can still detect the movement of a human, while ignoring the movement of a pet closer to the ground. Generally speaking, 7.5 feet high is a good height for accomplishing this. But this height can vary for different sensors. Also, the motion sensor should be mounted at a proper angle. If it is facing at too low of an angle, a pet might still set it off.

Finally, the motion sensor should not be facing any "obstacles" that a pet could climb on top of to get within the FOV of the sensor. Even if the motion sensor is mounted at a good height and at a proper angle, a pet can still manage to set it off if it is able to get up high enough. For example, a pet could climb on top of a sofa or walk up the stairs and get within the motion's FOV. For that reason, motion sensors shouldn't be mounted facing furniture or a stairway if pets are present.

There are also a few general guidelines that a person should follow when choosing a location for a PIR Motion. Remember, these devices respond based on changes in infrared energy. By installing a PIR motion near a vent or an air duct, the flow of hot or cold air could result in false alarms. A similar principle can be applied for appliances such as stoves and refrigerators. It is also advised that users do not install motions facing windows, as heavy sunlight could cause the device to activate. Additionally, motion sensors tend to work poorly in environments such as bathrooms, garages and attics, since they tend to feature high levels of humidity and/or dust. A user should also avoid mounting a motion sensor facing a moving ceiling fan or curtains, as this may result in false alarms.

Some users may also overlook the type of PIR motion sensor that is being used. Not all motion sensors are created equal, and there are many types of possible applications. For one, there are residential versus commercial motion sensors. Residential motion sensors are typically less sensitive and better-suited for homes and apartments. Pet-immunity features are usually only found on residential motion sensors. On the other hand, commercial motion sensors are usually more sensitive and feature lower pulse counts. A commercial motion sensor will also typically feature a larger FOV, making it more suitable for commercial settings.

Another common issue is to use an indoor motion sensor in an outdoor setting. Outdoor rated devices feature rugged exterior casings that protect the devices from exposure to rain, wind, dust and extreme temperatures. If a user tries to use an indoor motion sensor in an outdoor setting, then it is very likely that the device will become damaged due to environmental exposure. And while a user can use an outdoor motion sensor indoors, this is usually not recommended because outdoor motions are considerably more expensive. Make sure that the motion you use is suitable for the desired environment.

Following these tips will help ensure that your PIR motion sensor works properly and doesn't cause you problems. When used properly, these are great devices that do an excellent job of keeping homes and businesses secure. You can buy motion sensors of all types on the Alarm Grid website!

Hi DIYer! As you probably know by now, we're huge fans of PowerG Sensors. We figured it was time we started highlighting some of the best equipment from the PowerG sensor lineup. And what better place to start than an excellent door and window contact? Today, we present the DSC PG9975.

There are many reasons to be impressed with PowerG technology. Most notable is the insane range of PowerG Sensors. In open air, a PowerG Sensor will communicate from up to two kilometers away from the alarm system. This is roughly four times the range of a traditional wireless sensor. And since they are protected by 128-bit AES encryption, PowerG Sensors are extremely secure and almost impossible to take over.

The PG9975 fits these functions into an ultra-thin device that is less than 8 millimeters thick. The full dimensions for the device in inches are 2.45"" x 1"W x 0.3"D. This makes the PG9975 extremely unobtrusive when used. It's no wonder that it is often referred to as a "vanishing" door and window sensor; you won't even know it's there! The device can be easily mounted with screws or with the double-sided foam tape that comes included. No installation tools are needed if using double-sided foam tape. Also included is a 3V CR2032 lithium battery that has an average life of three years.

The sensor operates in virtually the same manner as any other door and window contact. The sensor is installed on the door or window frame, and the included magnet is secured on the door or window itself within a quarter-inch of the sensor. When the door or window is opened, the magnet will separate from the sensor. This will cause a reed switch inside the sensor to activate, telling the sensor to alert the system. The system will then perform the programmed Response Type for that zone.

As a PowerG Sensor, the DSC PG9975 communicates at a wireless frequency of 915 MHz, and it will work with any compatible alarm system. This includes the brand-new IQ Panel 2 Plus. You can purchase the DSC PG9975 from Alarm Grid. Get yours today!

Intro to the 2GIG GC2

The 2GIG Go!Control, also referred to as the GC2, is an incredibly versatile security panel with many uses and capabilities. But as an alarm system, its main function consists of interacting with a variety of different sensors. Each sensor is programmed with the GC2 System individually. The system can readily interface with a large number of wireless sensors as needed. However, the sensor programming process for the GC2 System is a little different from most other wireless security panels. This guide will help you with every step necessary to get sensors up and running with a 2GIG GC2 Alarm System.

The Panel - Basic Information

Before attempting to program a 2GIG GC2 Panel, it is helpful to know a little bit about the system. The GC2 is an all-in-one alarm system with a built-in 3.75" by 2.25" touchscreen controller. This makes it easy for the user to navigate between menus and make programming adjustments. The panel includes an integrated wireless receiver, allowing any sensor with a wireless frequency of 345 MHz to interface with the system. This is famously the same wireless frequency used by Honeywell 5800 Series Sensors. This means that any Honeywell 5800 Series Sensor and any 2GIG Sensor can communicate with the system. Finally, the GC2 Panel provides 60 different wireless zones for setting up wireless sensors with the system. It also includes two built-in hardwired zones and a Z-Wave controller for smart home devices.

Accessing System Configuration - Zone Programming

In order to set up any wireless sensor with a GC2 System, the user must access the System Configuration Menu. The System Configuration Menu is also sometimes referred to as Zone Programming. This menu serves as the primary hub for learning-in new sensors. Accessing this menu is key for setting up a GC2 Panel.

To access System Configuration, start from the home screen of the GC2 System. Press the Go!Control icon in the bottom-right corner of the screen. Then enter the Installer Code for the system. The default Installer Code for a GC2 Panel is 1561. We recommend keeping the Installer Code at the default so that you do not become locked out of programming later. After entering in the Installer Code, choose the option "System Configuration". This will take you to the System Configuration Menu.

Navigating System Configuration - Selections, Questions and Sub-Questions

The System Configuration screen (shown in the picture below) consists of a numerical keypad, four arrows, and buttons labeled "go to", "skip", "sum", "esc" and "end". Depending upon the current selection, different buttons may be available. The system uses question-based programming that may seem a little confusing to new users. But once you know how to navigate this menu, the process becomes more intuitive. A good way to think about this is that each "Question" represents a different menu option for the GC2 System

When navigating the System Configuration menu, you should always pay attention to the "Question" at the top of the screen. This is indicated by the letter Q, followed by a number, and then the current menu option (Question). Checking this information will let you know what setting you are currently configuring. For example, the first Question is as follows:

Q1: Select RF Sensor # (1-48, 63-74)

For this Question, you are choosing the wireless zone that is being configured. A zone can be assigned a wireless zone numbered 1 through 48, or 63 through 74. The white rectangular box below the Question shows the current selection.

Pressing the right and left arrows will allow you to navigate between different possible selections for that Question. For example, let's say that you are on Q1: Select RF Sensor # (1-48, 63-74), with a current selection of (02). Pressing the right arrow will take you to the next possible selection of (03). Pressing the left arrow will take you to the previous possible selection of (01). Keep scrolling through the possible selections until you reach the one needed. You will stay within the same question while doing this.

Alternatively, you can also use the numerical keypad on the left to put in the digits associated with the desired selection. For example, if you are on Q1: Select RF Sensor # (1-48, 63-74), entering in "05" will automatically adjust the current selection to (05). This can be a quick way to make a selection, without having to manually scroll between different options. Again, you will stay within the same question.

Within Questions numbered 1 through 4 on the GC2 System, there are various Sub-Questions. These Sub-Questions are used to provide additional options for the menu selection that is being programmed. Pressing the up and down arrows will take you to a different Sub-Question for the current setting that is being configured. A Sub-Question can be identified by having no number following the letter Q. Pressing the down arrow will take you to the next Sub-Question. Pressing the up arrow will take you to the previous Sub-Question within the sequence.

Please note that in some cases, pressing the up or down arrows will simply take you to the next Question in the sequence, rather than a Sub-Question. That is why it is always important to keep a close eye on the current Question at the top of the screen when programming a GC2 System. Remember, you will only have to consider Sub-Questions for Questions 1 through 4 on the system.

There also other ways to navigate between Questions. Pressing the "skip" button will automatically take you to the next Question in the sequence. For example, if you are on Q4, pressing the "skip" button will take you to Q5. Please note that the "skip" button will no longer be available for Q5 onward. At this point, pressing the down arrow will take you to the next Question in sequence. The "skip" button is removed for Question 5 onward due to the fact that these Questions have no available Sub-Questions. Instead, pressing the down arrow accomplishes the same goal.

You can also press the "go to" button to manually enter a 2-digit Question number and be taken to that Question. A single-digit Question number will be entered with a 0 in front of it - e.g. 07 for Q7. Please note that there are a total of 97 possible Questions on a 2GIG GC2 System. Entering in a 2-digit Question number higher than 97 (98 or 99) will take you to Q97. There is also a Q0 on the system for Question 0.

Using Question 1 to Learn-In Wireless Sensors

With 97 different Questions available on a GC2 System and various Sub-Questions available as well, programming a GC2 System can certainly seem intimidating at first glance. But fortunately, the vast majority of sensor programming is accomplished through Question 1 and its set of Sub-Questions. This makes learning-in a new sensor with the system a relatively easy process. To thoroughly explain the process, we will go through Question 1 and its Sub-Questions in their entirety.

As explained in the previous section, the main selection of Question 1 involves choosing RF Sensor Number, also called the Zone Number. A Sensor Number of 1 through 48 or 63 through 74 can be selected, for a total of 60 possible wireless sensors. Enter in the 2-digit Sensor Number to choose which Zone Number you will be working with. Once you have made the selection, you can press the down arrow to move on to the first Sub-Question of Question 1.

Setting the Sensor Type

The first Sub-Question is the Sensor Type, which might also be called the Response Type. There are many options available. You can scroll between different options by pressing the right and left arrows. We will now go through each and every one:

(00) Unused - This means that no sensor is being used for that Sensor Number. In other words, this wireless zone is open.

(01) Exit/Entry 1 - If the sensor is activated while the system is armed stay or armed away, then the system must then be disarmed within the system's entry delay 1 period (set in Question 6 of programming). If the system is not disarmed within this time period, an alarm will occur.

(02) Exit/Entry 2 - If the sensor is activated while the system is armed stay or armed away, then the system must then be disarmed within the system's entry delay 2 period (set in Question 7 of programming). If the system is not disarmed within this time period, an alarm will occur.

(03) Perimeter - If the sensor is activated while the system is armed stay or armed away, an instant alarm will occur.

(04) Interior Follower - If the sensor is activated while the system is armed away, an instant alarm will occur, unless an Entry/Exit zone was activated first. If the system is set to armed stay, then the sensor will be bypassed and unable to cause an alarm.

(05) Day Zone - If the sensor is activated while the system is armed stay or armed away, an instant alarm will occur. Additionally, if the sensor is activated while the system is disarmed, a trouble condition will occur.

(06) 24-Hour Silent Alarm - If the sensor is activated, an instant alarm will occur. However, no siren or strobe will occur on the system. This will always occur, regardless of whether the system is armed or disarmed.

(07) 24-Hour Audible Alarm - If the sensor is activated, an instant alarm will occur. Any siren that has been set up with the system will activate. This will always occur, regardless of whether the system is armed or disarmed.

(08) 24-Hour Auxiliary Alarm - If the sensor is activated, the system sounder will activate, and an instant alarm will occur. However, any external siren or strobe programmed with the system will not activate. This will always occur, regardless of whether the system is armed or disarmed.

(09) 24-Hour Fire - If the sensor is activated, an instant alarm will occur. Any siren that has been set up with the system will activate. This will always occur, regardless of whether the system is armed or disarmed.

(10) Interior with Delay - If the sensor is activated while the system is armed away, then the system must be disarmed within the system's entry delay 1 period (set in Question 6 of programming). If the system is not disarmed within this time period, an alarm will occur. If the system is armed stay, then the sensor will be bypassed and unable to cause an alarm.

(14) 24-Hour Carbon Monoxide - If the sensor is activated, an instant alarm will occur. Any siren that has been set up with the system will activate. This will always occur, regardless of whether the system is armed or disarmed.

(16) 24-Hour Fire with Verification - If the sensor is activated twice within a two minute period, or if the sensor is activated and remains activated for 30 straight seconds, an instant alarm will occur. Any siren that has been set up with the system will activate. This will always occur, regardless of whether the system is armed or disarmed.

(23) No Response Type - The sensor will not be able to cause any system events, including alarm conditions. However, the sensor can still be monitored by a central station, and activity alerts can still be sent to Alarm.com.

(24) Silent Burglary - If the sensor is activated while the system is armed stay or armed away, a silent alarm will occur. A distress signal will be sent out to a central station. However, the system sounder, along with any sirens or strobes, will not activate.

Upon setting the Sensor Type, you can press the down arrow to move on to the next Sub-Question.

Setting the Equipment Type

The options available for the next Sub-Question of Q1 will depend upon the Sensor Type that was selected in the previous Sub-Question. In some cases, you will be prompted to choose a specific equipment code. You can use the right and left arrows to scroll through the possible selections.

For other Sensor Types, you may be asked to select a generic equipment type, such as a contact or a motion. The selections available will depend on the Sensor Type that was chosen.

Once you have made the appropriate section, press the down arrow to move on to the next Sub-Question.

Setting the Serial Number

The serial number is a 7-digit code that is unique to each individual sensor. The serial number is usually located somewhere on the sensor, and it can be manually entered into the system. However, we strongly recommend auto-enrolling any sensor to have the serial number learned-in automatically. Not only will this prevent you from mis-entering the serial number, it will also ensure that the sensor is able to communicate properly with the GC2 System.

To auto-enroll the sensor, first press the "shift" key. Then press the "learn" key that will appear on the left side of the screen. You will be taken to a screen titled "Activate a sensor to learn its ID", along with the message "Waiting for RF sensor # transmission...". From this screen, activate the sensor you want to learn-in.

The process for activating the sensor will depend on the type of sensor that is being used. For example, a door and window contact will require you to separate the sensor from its magnet, while a smoke detector will have you activate the device's tamper switch.

Once the sensor has been detected, its Type and ID Number will be displayed on the screen. Verify that the information is correct, and press the OK button in the bottom-right corner of the screen. Then press the down arrow to move on to the next Sub-Question.

Continue Programming the Sensor

As you continue to move through the various Sub-Questions, you be able to apply various programming settings for the sensor.

Equipment Age has no affect on the performance of the sensor. The idea is that you can choose 0 if the sensor is brand-new, and 1 if the sensor was used previously. Either selection will work just fine.

The Loop Number is important for ensuring that the sensor performs as it should. Many sensors can perform multiple functions by setting a different Loop Number for the device. Check the manual for the sensor to determine which Loop Number should be used.

The Dialer Delay option determines whether or not dialer delay will be enabled for the sensor. This feature instructs the sensor to delay the process of sending out a notification signal to the user or a central station. Setting this option to 0 will have Dialer Delay disabled, while setting it to 1 will have the feature enabled. A user can set the Dialer Delay for their GC2 Panel by going to Question 35 of System Configuration. Selections of 15 seconds, 30 seconds and 45 seconds are available.

Setting the Voice Descriptor

The Voice Descriptor is the audio annunciation the system will use to verbally identify the sensor. The GC2 Panel includes a built-in voice function that it uses to read out the Voice Descriptor for any given sensor. The Voice Descriptor for a sensor is determined by choosing a set of preprogrammed words for the panel to read out. Up to five individual words can be applied to a single Voice Descriptor. Because of the amount of options available setting the Voice Descriptor can seem challenging at first. But the process is actually very simple.

To add a new word to the Voice Descriptor, press the "insert" button. With a word highlighted, you can the choose the desired word in one of two ways. You can either use the left and right arrows to scroll through the list of available words. Or you can also enter in the 3-digit code for any given word to have that word applied. Once you have entered the 3-digit code, the new word will automatically replace the highlighted one. The entire list of available words and their respective 3-digit codes is available on pages 38 and 39 of the 2GIG GC2 Programming Guide.

Remember, any additional words that you plan on including for the Voice Descriptor must be added by pressing the "Insert" button. To scroll between words, press the "fwd" button to move to the right, and press the "back" button to move to the left. To delete a word, highlight the word you want to delete, and press the picture of the box with an X in it.

Once you have finished setting the Voice Descriptor, press the down arrow to move on to the next Sub-Question in the sequence.

Setting the Final Sensor Options

The Sensor Reports option will determine whether or not the sensor will send out a report to a central station in the event that it causes an alarm. Set Sensors Reports to 0 for disabled and 1 for enabled. If you want the sensor to send a signal to a central station, this option should be set to 1 for enabled.

The Sensor Supervised option determines whether or not the GC2 System will periodically look for check-in signals from the sensor. If the Sensor Supervised option is enabled, the system will experience a trouble condition if the sensor is ever unable to communicate with panel. This could be caused by the sensor being taken out of range of the panel or by a dead battery on the sensor. However, even if Sensor Supervised is disabled, the GC2 System will still alert the user about a low sensor battery and for an activated tamper cover.

The Chime option is used to set an audible alert that will emit from the system whenever the sensor is activated. The Chime will play whenever the sensor is activated, even if no alarm is set to occur. You can use the right and left arrows to scroll between different Chime options. Any Chime with voice will have the Voice Descriptor spoken when the sensor is activated.

Finish Programming the Sensor

After pressing the down arrow from the Chime setting, you will be taken to a summary screen where you can view all of the selections you made for the configurations for that sensor.

Use the up and down arrows on the right side of the screen to view all of the selections. Use the left and right arrows in the bottom-left corner of the screen to scroll between the summary screens for different RF Sensors on the GC2 System (1-48 and 63-74).

Press the "edit current" button to make changes to the RF Sensor that is currently selected. Press the "edit next" button to make changes to the next RF Sensor in the numerical sequence.

Press "skip" to continue on to Q2: Select Wired Sensor # (1 to 2), which is used for programming the two hardwired zones that can be set up with the GC2 Panel.

Save Your Changes

If you are finished programming, press either of the "edit" buttons or the "skip" button. Then press the "end" button in the bottom-right corner of the screen. You will be taken to a summary screen that shows all of the current settings for Questions 5-97 in System Configuration. You can use the up and down arrows on the right side of the screen to review these settings. Pressing the "back" button in the bottom-left corner of the summary screen will have the system return to the System Configuration Menu so that you can make any additional changes that are necessary.

To finish and save your changes, make sure that the box next to "save changes" is checked. If it isn't, click on the box to apply a yellow checkmark next to the "save changes" setting. Then press the "exit" button in the bottom-right corner of the screen. The GC2 System will automatically reboot. Upon reloading, all of the changes that were made in the System Configuration Menu will be automatically applied and taken into effect.

An exciting new feature is now available for users of the Qolsys IQ Panel 2. It is now possible to view the live video feed for Alarm.com Cameras directly from the panel itself. This is made possible through firmware update 2.2.1, which can be easily downloaded to the IQ Panel 2 System.

The feature is compatible with both the IQ Panel 2 Plus and the standard IQ Panel 2 System. There are a few things to keep in mind about the live video feature. First, the panel must be connected to an active WIFI network in order for the feature to work. If the WIFI goes down, the panel will be unable to stream live video.

Second, the feature only works with compatible Alarm.com Cameras. Some cameras will allow the IQ Panel 2 to stream both video and audio, while others are for video only. The compatible cameras are listed below:

• ADC-V521IR
• ADC-V522IR
• ADC-V622
• ADC-VDB101 - Model 102 will also work.
• ADC-VDB105 - Model 106 will also work.

Note: The ADC-V521IR needs Firmware IP8137-ALAM-0100d1 or higher for two-way audio. The ADC-V522IR Must be Hardware Version 0101 with Firmware IP8168-ALAM-0100b9 or higher for two-way audio.

Additionally, the cameras below are for video only:

• ADC-V722W
• ADC-VC725
• ADC-VC726
• ADC-VC825
• ADC-VC826

Third, a user will need to have an alarm monitoring plan that supports video. For Alarm Grid customers, these are the Platinum Level Plans. For two-way audio, the feature "Audio for Non-Doorbell Cameras" must be enabled on the user's Alarm.com account.

Remember, Firmware Version 2.2.1 is needed on the IQ Panel 2 System to support this feature. The IQ Panel 2 Plus should arrive with this firmware update already applied. But the standard IQ Panel 2 may need to have the firmware update applied. The panel should be connected with a WIFI network, have its transformer plugged-in and have a charged battery before performing the update to the system. If you need to upgrade the firmware, complete the following steps first:

1. Access the upgrade menu. Start from the home screen of the Qolsys IQ Panel 2. Press the small grey bar at the top. Choose Settings > Advanced Settings > Enter Installer Code (default 1111) > Upgrade Software. This will take you to the upgrade menu.

2. Provide the Patch Tag. Press "Patch Tag". Then enter in "iqpanel2.2.1". Press OK. This will provide the Patch Tag associated with the update.

3. Perform the update. Click "Upgrade Using Network". The update should begin to install. Press OK when prompted. The panel should reboot, and the update will be applied. This will take about five minutes. The home screen should be displayed once the update has been successfully applied.

Next, the feature must be enabled for the IQ Panel 2. This is done from Alarm.com. Login to Alarm.com website. Then choose the "Video" option on the left, followed by "Settings" at the top. Then choose "Stream Video to Security Panel Screen". Every compatible camera will have an "Authorize" toggle switch that must be selected to be used with this feature. Once all the cameras have been enabled, you can log-out of Alarm.com.

Finally, you can try streaming the live video feed from your Qolsys IQ Panel 2. Swipe left on the screen until you reach the "Live Video Cameras" page. Find the camera you want to view, and press the Play button. The panel will begin streaming the live video of the camera.

Firmware Version 2.2.1 also provided some other fixes and changes for the IQ Panel 2. These include:

• Improved reliability and performance for Live Answer and Live View features
• Filtering out unneeded "Motion Activated" messages sent from Alarm.com
• Corrects a Chime and Voice problem that resets settings to "Nighttime Mode" after performing a Software Update
• Corrects an issue where extra zones numbered 130 - 136 could be present on Alarm.com
• Corrects a problem where the panel was reporting cellular strength signals when disconnected fro the network

If you have any questions about this new feature, please reach out to us at support@alarmgrid.com. Or call us at 888-818-7728 from 9am thru 8pm Monday thru Friday. We hope you enjoy using the video feature with your IQ Panel 2!