Total Connect 2.0 Posts

Hi DIYers! Resideo has updated the Total Connect 2.0 Mobile App for Android devices. The update fixes the time and date issues that some users were experiencing with SkyBell devices. It also improves the registration process for SkyBell Doorbells and provides general stability improvements.

The latest TC2 Android update is Version 5.9.3.304. With this update, the time and date for any SkyBell video should now be correct when accessed using the TC2 Mobile App for Android. Before, some users were reporting that SkyBell videos showed the incorrect time and date when accessed from an Android device. This issue has since been resolved.

Additionally, the latest update now makes it possible to register new and existing SkyBell devices from within the Android app. Users should now find it easier to register their SkyBell devices using the TC2 Mobile App for Android. The update also includes various stability fixes to make the app run smoother.

SkyBell Video Doorbell Cameras make for a great addition to any Total Connect 2.0 account. These are high-definition doorbell cameras that allow you to see exactly what is going on in front of your house at any time. You can easily access your SkyBell device and the rest of your security system through your TC2 account. Any SkyBell Clip can be viewed for up to seven (7) days from TC2, and you can store up to 400 clips per month. Check this FAQ for more information.

It is also possible to have TC2 send you an alert any time your SkyBell detects movement, or when someone rings your doorbell. This is great for knowing exactly who is at your door so that you only get up if it is important. For example, you might want to know if your unexpected visitor is your friend, or just some door-to-door sales person who isn't worth your attention. You can also use it to scare off a potential intruder who is standing outside your door. This can be done from anywhere using the app!

You do not even need a video monitoring plan to get started with a SkyBell Video DoorBell. You can use it with any monitoring plan that supports Total Connect 2.0. Getting started is super easy. Just follow the integration guide we have posted on our website. Remember that you can only have one (1) SkyBell device per TC2 account. More information can be found here.

You can easily apply this update from the Google Play Store on your Android device. Just open the Google Play Store App, and search "Total Connect 2.0". Find the TC2 app, and click "Update". You will then begin downloading the updated version. If you have any questions about this update or about SkyBell or TC2 in general, please email us at support@alarmgrid.com. We look forward to hearing from you!

Hi DIYers! We have exciting news today, as the Honeywell LTE-IA for VISTA Series Panels is now available! This has been eagerly anticipated by VISTA users with strong service from the AT&T LTE Network. We are sure that many of you will want to take advantage of this great new communicator!

As a dual-path communicator, the Honeywell LTE-IA can send signals thorough both a local IP network and a cellular network. It uses a hardwired ethernet connection for IP service, and it works across the AT&T LTE Network for cellular service. The communicator will use IP as its primary path, and cellular will serve as the backup.

Being able to connect with the AT&T LTE Network is the best feature of this communicator. AT&T has stated that they will support their LTE network well into the very distant future. The network will remain in-service even as newer networks like 5G are made available many years from now. AT&T invested huge amounts of money into their LTE infrastructure. Their LTE network is not going anywhere anytime soon. The result is that this communicator will keep your VISTA Panel monitored in the long-run.

The importance of reliable cellular backup cannot be stressed enough. Internet outages, and it is highly likely that your system will need to rely on its cellular connection at some point or another. As long as the cellular path is still available, your VISTA System will remain connected with the AlarmNet360 Servers. This means that you will still be able to take advantage of all the great features from Total Connect 2.0.

Speaking of Total Connect 2.0, a proper AlarmNet Communicator like the Honeywell LTE-IA is required if you want to use this service. If you didn't know, TC2 is an interactive monitoring and automation platform that you can access from anywhere. This is possible using the Total Connect 2.0 Mobile App on Android and iOS devices.

By accessing TC2, you can arm and disarm your system, check its status, control Z-Wave devices (Tuxedo Touch or VAM required), view TC2 Cameras (video plan needed), and more. All you need is a compatible Honeywell System with an AlarmNet Communicator, and an appropriate alarm monitoring plan.

For the VISTA P-Series Panels, the VISTA 15P, VISTA 20P, and VISTA 21iP can all support TC2. There are just some firmware requirements you need to keep in mind. A 15P or 20P must be running firmware 9.12 or higher. A 21iP must be running firmware 3.13 or higher. If you aren't sure of the firmware, just check the PROM Chip. This is a small black chip on the panel's main board. It will have a code that begins with the letters "WA". This code will tell you the firmware version.

If you find that the PROM Chip is not high enough, don't worry! We sell new 15P PROM Chips, 20P PROM Chips, and 21iP PROM Chips. Just be aware that a 15P or 20P System will need to be at least firmware 2.0 or higher to receive a PROM Chip upgrade. Any VISTA 21iP can receive a PROM Chip upgrade.

To replace the PROM Chip, start by powering down the panel by disconnecting the backup battery and unplugging the transformer. Carefully pry off the old PROM Chip with the metal end of a binder clip. Then apply the new one by putting it in the same place and pressing it down until it clicks. Just be careful not to bend the metal prongs on the new PROM Chip! You can then power up your system by plugging the transformer back in and reconnecting the backup battery.

If you actually have better service from the Verizon LTE Network than the AT&T LTE Network, you should also know that a similar Verizon LTE Dual-Path Communicator called the Honeywell LTE-IV has been available for quite some time. Remember, the service provider for your alarm system has nothing to do with the service provider for your phone. Just go with whichever service works best in your area, regardless of which service you use for your smartphone.

If you have any questions about the Honeywell LTE-IA, please reach out to us. The best way to contact us is to email support@alarmgrid.com. Another option is to call us during our normal business hours of 9am to 8pm EST M-F at (888) 818-7728. We look forward to hearing from you!

Hi DIYers! We have learned about a super convenient feature for Total Connect 2.0. You can now set smart scenes on Total Connect 2.0 to have your Lyric Arm or Disarm automatically based on a set schedule. This was previously only possible for Alarm.com users. TC2 users rejoice!

This feature is extremely convenient if you want to have your Resideo Lyric Panel Arm or Disarm at a set time on a regular basis. You can select both the day(s) of the week and the time of the day when the Arm or Disarm will occur. If your system is already Armed or Disarmed accordingly, then no change will occur. Otherwise, the scene will go through automatically, with no code being required.

Please note that this feature is only available for the Lyric Controller. It will not work with other Honeywell Panels that can use Total Connect 2.0 like the VISTA Panels or the LYNX Touch Panels. If you want to use this feature with TC2, then you will need to upgrade to the Lyric System. This is a great system anyway with its increased zone support and HomeKit compatibility. You might also consider going with an Alarm.com System, as the Alarm.com platform supports this feature for all their compatible panels. A great option is the 345 MHz version of the IQ Panel 2 Plus, which can support the same great 5800 Series Sensors that are commonly used with LYNX and VISTA Panels.

Users who follow a set routine every day should find that this feature is extremely useful. For example, if you go to work at the same time Monday thru Friday, you can set the system to Arm automatically shortly after the time you leave every day. You won't have to remember to Arm your system before you leave. Likewise, you can also have your system automatically Disarm a little before you normally return home. No more racing to beat your system's Entry Delay! Another example is if your kids leave the house after you do, and they sometimes forget to arm the system, you can set an arming schedule to run just after they are set to leave to be sure the system arms.

And if you ever want to make sure that your system Armed or Disarmed like it was supposed to, you can always check the Total Connect 2.0 Mobile App on your Android or iOS device. The app is also a great way to Arm and Disarm your system, and you can use it from pretty much anywhere. Another option available to make sure the system is Armed or Disarmed is to create Open (Disarm) and Close (Arm) notifications that will be sent via text, email, or push notification any time the system is armed or disarmed. We are sure that many of you will love automatic Arming and Disarming for your Lyric from Total Connect 2.0.

For our example, we will show you how to set up automatic Arming and Disarming from a web browser. But you should also have no problem doing this from the mobile app. To get started, login to your TC2 account on the website. Once you have logged-in, click "Scenes" on the left side of the page.

Then click the "Add Scene" button at the top of the screen.

Then give a name for your scene. We recommend choosing something easy to remember, like "Automatic Arm Away" or "Automatic Disarm". In our example, we just went with "Test Arm Stay". Then press the blue Continue button in the lower-right corner. When asked what you want the scene to do, choose Security. Then choose the status you want to put your system in when the scene activates. In our example, we choose "Arm Stay". Then press the blue Continue button in the lower-right corner.

Assuming that you only want the scene to Arm or Disarm your system, press the blue Continue button again. You will then be able to set the schedule for the scene. Start by pressing the "On a recurring schedule" button near the top.

And now you will set the schedule. You can choose multiple days of the week and the time. You can also choose to have the scene occur at Sunrise and/or Sunset on the selected days. For our test example, we set the scene to occur Monday thru Friday at 11:00am. Press the blue Continue button after making your selection.

Finally, press the blue Save button in the lower-right corner to save your new scene!

If you ever want to run the scene manually, you can press the Play button next to the scene. Otherwise, in our example, the scene will run automatically at 11:00am M-F if the system is Disarmed at the time. Once the scene runs, the system will automatically go into Arm Stay mode. If the system is already Armed at 11:00am M-F, then nothing will happen. The picture below shows the play button if you wanted to run the scene manually.

Remember that you will need to create separate scenes if you want to have your Lyric System both Arm and Disarm automatically at separate times. Also keep in mind that you can only do this on TC2 if you have a Resideo Lyric Controller. If you don't have a Lyric yet, now is a great time to upgrade to this powerful wireless security system.

If you have any questions about this feature, please reach out to us! We are happy to provide technical support for Alarm Grid monitored customers. The best way to reach us is to email support@alarmgrid.com. If you would prefer to call us, you can reach us at (888) 818-7728 during our regular business hours of 9am to 8pm Monday thru Friday. We look forward to hearing from you!

Hi DIYers! It's time for our weekly video recap. We have a great batch of videos for you all today. Our technicians Joe, Jarrett, and Jorge will all help you learn how to use your alarm systems and get the most out of your equipment. Let's check out the latest videos from the team.

Adding Wired Motion Detectors to the VISTA 20P

Joe teaches users how to add wired motion detection sensors to a Resideo VISTA 20P System. Hardwired motion sensors will use a 4-wire connection, with two (2) wires being used for the zone input, and two (2) wires being used for power. Most hardwired motion sensors use a Normally Closed (NC) wiring configuration, meaning that they are wired in Series. However, there are some Form C motion sensors that can use a Normally Open (NO) wiring configuration for wiring in parallel.

Troubleshooting a Low Battery Condition on a VISTA Panel

Joe explains how to troubleshoot a low battery condition on a Resideo VISTA Alarm Panel. You will need a voltmeter to do this. The first step is to check the AC voltage. You should expect to see about 18 to 19 volts on a 16.5VAC transformer. Next, check the Auxiliary Power. You should see a reading of 13 volts or higher. Finally, you should check the charging voltage. This should be the same as the auxiliary power voltage.

Adding a 2-Wire Smoke to the Qolsys Hardwire 16-F

Joe teaches users how to add 2-wire smoke detectors to a Qolsys Hardwire 16-F. Any 2-wire smoke detectors used with the Hardwire 16-F must be connected at Zone 16. You must wire the smoke detector(s), plus any other sensors used with the module, before enrolling the Hardwire 16-F with the panel. This lets the module know the proper configuration for each zone. The 2-wire smoke detectors will use Normally Open (NO) wiring. Most burglary devices use Normally Closed (NC) wiring. CO detectors cannot be used with the Hardwire 16-F. You will also need 4.7k resistors at each zone.

Turning Off "Arm Confirm" in a Qolsys IQ Panel 2 Plus

Jorge explains how you cannot turn off the Arm Confirm feature on a Qolsys IQ Panel 2 Plus System. The Arm Confirm feature has the panel produce a loud tone when the system is Armed Away using a key fob or wireless keypad. The purpose of this tone is to make sure that the user knows that they have set their system to Arm Away and that they should exit the premises. Unfortunately, you cannot turn off the Arm Confirm feature on the IQ Panel 2 Plus System because it does not exist.

Arm Away Vs. Arm Maximum

Jarrett discusses the difference between the Arm Away and Arm Maximum modes. When you Arm Maximum, you are telling your system to ignore all of the Entry Delay Periods on your system. This means that if you open an Entry/Exit Zone while the system is set to Arm Maximum, then an immediate alarm will occur. If you are outside the building, you will need to disarm using a key fob or an interactive platform like Total Connect 2.0 or Alarm.com.

Hi DIYers! It's time for another Alarm Grid video recap! We have videos from all the usual team members. Those team members are Jarrett, Joe, and Jorge, and they're all here to help you learn how to use your security system. Let's check out the latest videos from the Alarm Grid video team!

Troubleshooting 2-Wire Smokes on the Qolsys Hardwire 16-F

Joe explains the best practices for troubleshooting 2-wire smoke detectors when they are used with a Qolsys Hardwire 16-F Wired to Wireless Converter. The Qolsys Hardwire 16-F supports 2-wire smoke detectors when they are wired at Zone 16. This wired to wireless converter can work with any 319.5 MHz wireless alarm system, including the 319.5 MHz version of the Qolsys IQ Panel 2 Plus. Remember that you will need to wire the 2-wire smoke detectors to Zone 16 before enrolling the Hardwire 16-F with the system. You must also use a 4.7k end of line resistor.

Testing the Honeywell 5808W3 Smoke Detector on the Qolsys IQ Panel 2 Plus

Jarrett rocks some protective ear gear while he explains how to test the Honeywell 5808W3 Smoke and Heat Detector on the 345 MHz version of the Qolsys IQ Panel 2 Plus. The Honeywell 5808W3 Smoke and Heat Detector has a recessed test button that you can test using a thin object like a screwdriver. If you want to test the actual functionality of the sensor, you can use a hair dryer for the heat detection function and canned smoke for the smoke detection function. Always remember to put your system on test mode before testing this sensor!

Using Power over Ethernet (PoE) on Alarm.com Cameras

Joe discusses how you can use Power over Ethernet (PoE) with certain Alarm.com Cameras. Power over Ethernet means that the camera will receive both power and data from the same ethernet cable. This means that you will not need to connect a power adapter to the camera. You can just use the ethernet cable. This can help reduce installation time and allow you to utilize a more flexible wiring configuration. In order to complete a PoE setup, you may need a PoE injector like the Alarm.com ADC-POE-INJ. This will depend on the network switch or router being used.

Using the Qolsys IQ Siren with a Honeywell LYNX Touch Panel

Jorge explains how to use the Qolsys IQ Siren with a LYNX Touch System. The Qolsys IQ Siren is a Z-Wave Siren that communicates with a system wirelessly. To pair this siren with a LYNX Touch System, the panel must have an L5100-ZWAVE Module installed. Since these panels will see the IQ Siren as a light switch, you must create special scenes for it to work properly. You need a scene to activate the siren during intrusion alarms, a scene to activate the siren during fire alarms, and a scene to stop the siren when an alarm is cleared.

Zone Status Indications on the Qolsys IQ Panel 2 Plus

Jarrett discusses the various zone status symbols that will appear next to zones on the main screen of the Qolsys IQ Panel 2 Plus. The different statuses that can be displayed include Open, Closed, Active, Idle, Unreachable, and Tampered. The Open and Closed statuses are for door and window contact sensors. The Active and Idle statuses are for motion sensors, glass break sensors, environmental sensors, and life-safety sensors. The Unreachable status refers to a sensor experiencing loss of RF supervision. The Tampered status means that someone has activated the tamper cover for the sensor.

After much anticipation, Resideo has finally released the Honeywell LYRICLTE-V Verizon LTE Communicator for their flagship Lyric Security System. This now gives Lyric users a choice between two fantastic cellular coverage options in the AT&T LTE Network and the Verizon LTE Network.

For anyone who doesn't know, an alarm monitoring communicator is a very important accessory for an alarm system. This is the device that allows the panel to send and receive the signals that are necessary for alarm monitoring and remote smart home control. The Resideo Lyric Controller comes with a built-in WIFI card for this purpose. But you can also add a cellular communicator to serve as a backup communication path in case the internet ever goes down or becomes unavailable.

Previously, Lyric System users were restricted to the Honeywell LYRICLTE-A AT&T LTE Communicator for cellular backup. This presented a problem for Lyric System users in areas not covered by the AT&T LTE Network. These users were forced to forgo the ever-important cellular backup for their systems. The Honeywell LYRICLTE-V Verizon LTE Communicator finally provides a much-needed answer for these users.

It is also important to pay special mention to the Verizon LTE Network itself. LTE stands for "Long-Term Evolution". Cellular service providers like Verizon have been working hard to establish robust and powerful infrastructure for their LTE Networks over the past several years. These networks are not going away any time soon. The LTE networks represent both the present and the future for cellular communication.

By choosing an LTE communicator like the LYRICLTE-V, you are ensuring that your Lyric System can remain monitored for many years to come. Even as Resideo prepares to release the upcoming Resideo PROA7PLUS Wireless Security System, your Lyric Alarm System will still be supported. It will continue to work great for alarm monitoring and for smart home automation. The importance of the Honeywell LYRICLTE-V is that it is providing a long-term solution for your panel. This is more than just a communicator. This is a long-term investment to keep your Lyric Controller monitored well into the very distant future.

The LYRICLTE-V module is super easy to install. The process can be completed by any end user. First put the system into its cellular installation mode. You can do this by starting from the main screen and choosing Security > Tools > enter Master Code (default 1234, but usually changed) > Advanced > Install Cellular Module > Yes. Then just follow the onscreen instructions by pushing up on the right-side cover for the panel to reveal the cellular communicator slot. Insert the LYRICLTE-V, and reapply the side cover. Indicate on the Lyric Screen that you have installed the communicator, and the system will complete the process. You will then be able to activate the communicator for monitoring service. Be sure you have a monitoring plan that includes cellular communication before adding the module.

With its new cell card, your Lyric System will now be capable of utilizing dual-path communication. This means that it will be able to send and receive signals across IP and cellular. IP communication normally serves as the primary communication path, as it is usually faster than cellular. But having that cellular backup is crucial for ensuring that your system always stays monitored and connected. As long as one path is available, your Lyric System will be able to perform all of the functions necessary for alarm monitoring. This includes staying connected with the AlarmNet Servers and Total Connect 2.0.

In order to support the LYRICLTE-V Verizon LTE Communicator, your Lyric System must be running Firmware Update MR9 or higher. As of summer 2019, this is the latest firmware release for the Lyric System. To upgrade the firmware, your Lyric System will need to be connected with the AlarmNet Servers. Since you won't be able to use the cellular communicator until you have MR9, you will need to use a WIFI connection to complete the upgrade.

Keep in mind that if you don't have WIFI access in your primary location, you can bring your Lyric Panel to a different location with WIFI access just for the sake of the upgrade. Then install and activate the LYRICLTE-V, and use a cellular-only path in your primary location. We know that many users don't have WIFI access in their homes. This work-around is perfect for these users, as they can get their systems on the necessary firmware and then use the communication path that works best for their situation. For more information on the MR9 Firmware Update, we strongly recommend reviewing this very recent blog post from Alarm Grid.

Finally, you will need an alarm monitoring plan that includes cellular communication if you want to take advantage of all the benefits that this communicator has to offer. Alarm Grid customers will want to choose a Gold Level monitoring plan or higher to unlock the full potential of the module. This will allow you to activate the communicator with Alarm Grid and provide you with access to the Total Connect 2.0 platform for remote security and smart home functionality. More information is available on our alarm monitoring page.

If you are not interested in Total Connect 2.0, we also offer a Cellular-Only Plan that will provide standard central station monitoring service and connectivity through cellular or cellular and IP. While we strongly recommend taking advantage of all the great features and remote access capabilities of Total Connect 2.0, we understand that some users may just want to keep things simple with non-interactive monitoring service. This Cellular-Only Plan is certainly an option if you want to activate a LYRICLTE-V module for no-frills alarm monitoring.

We are proud to say that the Honeywell LYRICLTE-V Verizon LTE Communicator is now available for purchase on our site. This is the communicator recommended for any Lyric user who finds that Verizon service works best in their area. If you have better coverage from AT&T, the Honeywell LYRICLTE-A AT&T LTE Communicator is still available. Remember, this has nothing to do with your standard cellular service provider. Your alarm system is completely separate from your smartphone. You can have an AT&T Phone and a Verizon Communicator for your alarm system. You should just pick whichever service works best in your area.

If you have any questions about the Lyric Alarm System, the new LYRICLTE-V Verizon LTE Cellular Communicator, or about alarm monitoring in general, please reach out to us. The best way to contact us is to email support@alarmgrid.com. We check our email super regularly, and we make sure to reply to any inquiry as soon as possible. You also have the option of calling us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F. We look forward to hearing from you and answering all your important questions.

Hi DIYers! We know how important it can be to beat the summer heat with a new smart thermostat. That is why we are presenting you with our very own best smart thermostats of 2019. These devices all make fantastic additions to any growing smart home, and they are perfect for daily use.

A smart thermostat is great because you can program it to save huge amounts of money on your energy bills, while still keeping your home nice and cool when needed. You can integrate these devices with excellent platforms like Alarm.com, Total Connect 2.0, and even Apple HomeKIt. Just be aware that platform compatibility will vary between different devices. Make sure you purchase a smart thermostat that is compatible with the network you want to use.

With that out of the way, let's take a look at the best thermostats of 2019:

Honeywell T6 Pro Smart Thermostat

Resideo really outdid themselves with the Honeywell T6 Pro Smart Programmable Thermostat. This is the only thermostat on this list that comes in two (2) distinct flavors. These are a Z-Wave Plus version and an Apple HomeKit version. Regardless of which version you choose, you get a neat and clean UI that even new users will feel comfortable using. A unique aspect of this thermostat is that the Z-Wave Plus model does not require a C-wire for power. Instead, the device can run reliably on battery power alone. However, the HomeKit version requires the C-wire connection for WIFI communication. And although the Z-Wave Plus version was built for use with Total Connect 2.0, you can still use it with other networks like Alarm.com and Samsung SmartThings. Just know that it was designed with TC2 in mind.

Best for: Total Connect 2.0 users, Apple HomeKit users.

Alarm.com ADC-T3000 Smart Thermostat

Created specifically for Alarm.com users, the ADC-T3000 offers all the advanced features you would expect out of a robust and powerful smart thermostat. This is a Z-Wave Plus Thermostat which integrates perfectly with any Alarm.com Security System. Although you can technically use this device with other smart platforms like Total Connect 2.0 or Samsung SmartThings, it works best when used with Alarm.com. With the ADC-T3000, you can take advantage of great features like Alarm.com Geofencing, external temperature detection, humidity sensing, smart programming, and more.

Best for: Alarm.com users.

iDevices Smart WIFI Thermostat

The iDevices Smart WIFI Thermostat, also known as the iDevices IDEV0005AND4, was built for users who want a reliable and affordable smart thermostat, but don't necessarily want to integrate it with their alarm control panel. While its WIFI connectivity will not allow you to use the thermostat with Total Connect 2.0 or Alarm.com, this product is great for those who use smart, voice control platforms like Apple HomeKit, Amazon Alexa, and Google Home. The iDevices Smart WIFI Thermostat boasts an easy-to-use color-coded touchscreen, along with push-button controls. It fits in nicely with any decor, and no external hub is needed to use the thermostat. You can also use the convenient iDevices Connected App on iOS and Android devices to easily control the smart thermostat from anywhere.

Best for: Apple HomeKit users, Amazon Alexa users, Google Home users.

Carrier Côr Smart WIFI Thermostat

Apple HomeKit and Amazon Alexa users looking for a premium smart thermostat can get great results out of the Carrier Côr Smart WIFI Thermostat. Although this thermostat is unable to integrate with alarm panels, it is still loaded with features that make it one of the best smart thermostats available. The typical homeowner saves 20% on their heating and cooling costs with this Energy Star Certified Thermostat. End users also appreciate the local 4-day weather forecast that is conveniently displayed on the main screen. Other features include Ideal Humidity System Management, Hybrid Heat Management, Ideal Away, and Intelligent Comfort to help the thermostat control the temperature more accurately. This thermostat features a 7-day programming schedule and auto-adjusting between heating and cooling.

Best for: Apple HomeKit users, Amazon Alexa users.

Need Help Choosing a Smart Thermostat?

If you are having trouble deciding on the perfect smart thermostat for your home or business, please reach out to us! Our team is happy to discuss the pros and cons of each thermostat so that you can make the best purchasing decision for your needs. Remember, the best way to reach us is to always email support@alarmgrid.com. We will check your email at our earliest convenience and respond back as soon as possible. You may also call our planning department during our regular business hours of 9am to 8pm EST M-F at (888) 818-7728. We look forward to helping you beat the heat with a brand-new smart thermostat from Alarm Grid!

Hi DIYers! Many of our customers have been using Chamberlain and LiftMaster MyQ Garage Door Controllers with Total Connect 2.0. These smart garage door controllers are perfect for use with the TC2 platform. They offer a great way to integrate your garage door into your smart home network.

The Chamberlain and LiftMaster MyQ integration is great for tying in remote control for your garage doors to your Total Connect 2.0 account. By using this integration, you can consolidate your garage door control into one single app, instead of two separate ones. However, there is a limitation. The integration does not allow you to add the MyQ garage doors into a TC2 Smart Scene for automated control based on security system actions. For instance, you cannot create a scene that will automatically disarm your Resideo System if your garage door is opened. But fortunately, we now have a solution for this problem.

When you integrate your MyQ Garage Door Controller in with Total Connect 2.0, you can control your garage door remotely through the platform. You can also receive text and/or email alerts when the garage door opens or closes. However, if you try to integrate your MyQ Controller with smart scenes, you will be unable to do so. But we recently came up with a solution for this issue that will work for the Lyric Controller and all LYNX Touch Systems. This solution will also provide your system with the ability to truly monitor the activity of your garage door.

The answer is to add a sensor to your garage door. You will want to use either a tilt sensor or a contact sensor with a wide spacing gap. The Honeywell 5822T is a wireless tilt sensor that can easily pair with a Lyric or LYNX Touch System. Another option is the Honeywell 958. This is a hardwired contact designed for overhead garage doors. You can either wire the Honeywell 958 back to the panel, or you can connect it to a wireless sensor that accepts a wired input, such as a 5816 or a SiXCT. Whether you go with the 5822T or the 958 is really up to you, as they are both perfect options for this job.

You should program the sensor into one of the designated wireless garage door zones. The designated garage door zones for an L5100, L5200, or L5210 are Zones 46 thru 48. For an L7000, they are Zones 45 thru 48. And for the Lyric, they are Zones 127 thru 130. You should give the Zone Descriptor a name that allows you to easily recognize it as your garage door.

Please note that each garage door zone is associated with a particular garage door slot. The table below outlines this:

From there, you should program a "virtual" Honeywell 5877 Relay Module into the system through the Automation Menu. The 5877 is a Honeywell Wireless Relay Module that provides remote control for garage doors. However, it is not compatible with MyQ Garage Door Controllers. With this trick, you don't actually need a 5877 Relay, but you will program your system as if you are using one.

What you want to do is start from the main screen of your panel. Choose Automation > down arrow > Garage Door Setup. From there, choose the garage door slot associated with the zone you set up with the tilt sensor or the contact sensor. Click on "Assign Device". Then go to the "Enter Serial Number" field. Since you aren't actually using a real 5877, you can just enter a fake serial number like "1111111". Click "Done" in the bottom-right corner when you have finished. This will make the system think that a 5877 Relay has been enrolled. You can then return to the main screen by repeatedly pressing the return arrow in the upper-right.

You can then create TC2 Smart Scenes to have the system respond automatically based on the status of the garage door. For example, you might have a smart scene to disarm your system automatically when you open your garage door. To do this, you will want to use the garage door slot that you set up on the system when creating the smart scene. The system will know to change the status of the garage door (opened or closed) based on the activity of the associated zone.

Now, you might be wondering why you need the "fake 5877" setup with the system. The reason for that is because you can't create smart scenes to Arm or Disarm your system based on zone faults. So even if you have sensor programmed for your garage door, you cannot use it as a trigger for arming or disarming your system. But you can use a garage door as a trigger. By making your system think that it has a true garage door programmed, you can use that as a trigger for smart scenes.

It must be mentioned that there are a couple of limitations to this setup. For one, you cannot use this work-around to have your garage door respond automatically based on system activity. This is because there is no real relay module to tell the garage door what to do. So if you want to have the garage door automatically open/close when you arm/disarm your system, it will not work. Second, this will not work with Honeywell VISTA Systems, as those systems do not support the 5877. As a result, you cannot program a "fake 5877" on a VISTA Panel. But other than these limitations, this is a pretty good work around. You also get the benefit of enabling your system to truly monitor your garage door for activity.

If you have any questions about this work-around, please reach out to us. The best way to contact us is to email support@alarmgrid.com. We will check your email at our earliest convenience and respond as soon as possible. We look forward to helping you.

Hi DIYers! We promised last week that new videos would be coming. Well we have four (4) new videos for you to enjoy. Jorge was the big winner this week with three (3) videos. And I actually contributed a rare video of my own. Let's take a look at the newest videos from our video team.

Pairing the Honeywell T6 Pro Thermostat with a Residio Lyric Controller

I show you how to pair a Honeywell T6 Pro Z-Wave Plus Thermostat with a Resideo Lyric Controller. By pairing the T6 Pro with your Lyric System, you will be able to adjust the temperature right from the Lyric Panel. You will also be able to control the T6 Pro from Total Connect 2.0 if you have a Silver Level monitoring plan or higher. TC2 will also allow you to create smart scenes to have the T6 Pro activate automatically with certain system events or on a predetermined schedule.

Turning Off the Siren on a Qolsys IQ Panel 2 Plus

Jorge explains how to disable a siren on a Qolsys IQ Panel 2 Plus System so that it does not sound when an intrusion alarm occurs. This is great for testing the system so that you do not activate a loud siren when you need to test various sensors. You might also do this if you want all burglary alarms to be silent. In order to disable the siren, you will need to enter system programming. Please note that alarms for life-safety events will still activate a siren.

Enrolling a VERSA-GE Sensor into a Qolsys IQ Panel 2 Plus

Jorge teaches users how to enroll a VERSA-GE Sensor with a Qolsys IQ Panel 2 Plus System. The VERSA-GE is a wireless door and window contact sensor that operates at 319.5 MHz. As a result, the sensor will only work with the 319.5 MHz version of the IQ2+. This is the version that comes in a white and gold box. If you have a 345 MHz IQ2+ (silver and white box), you can use the VERSA-2GIG Sensor. If you have a 433 MHz IQ2+ (red and white box), you can use the VERSA-DSC Sensor.

Siren Timeout on the Qolsys IQ Panel 2 Plus

Jorge discusses the siren timeout feature on the Qolsys IQ Panel 2 Plus. This feature will have any siren programmed with the IQ Panel 2 Plus automatically stop sounding after a set period of time, even if the alarm is not properly cleared. This will prevent the siren from sounding indefinitely and annoying everyone in the area. This feature may also be referred to as a "bell timeout" period. The standard set siren timeout period is usually around four (4) minutes.

Hi DIYers and future DIYers! If you've spent any time on our site, you have likely come across Total Connect 2.0 (TC2). Maybe you know all about it. Maybe you know nothing about it. But did you know that you can "Test Drive" TC2 to check out the platform? Today, we're gonna show you how.

For the uninitiated, Total Connect 2.0 is an interactive service platform designed exclusively for use with Resideo Alarm Systems. You can access this platform using a web browser or by using the Total Connect 2.0 Mobile App on an Android or iOS device. From there, you must login to your TC2 account using your username and password. Make sure to keep this information a secret. After logging in, you can control your system in a number of different ways.

TC2 allows users to do all sorts of different actions. You can access TC2 to arm and disarm your system, bypass sensors, view the live feed for Total Connect 2.0 IP Cameras, control Z-Wave smart home devices, and more. What's great about this service is that you can quickly and conveniently access the platform from almost anywhere. As long as you have your smartphone, you can get on TC2 and control your system from across the street or across the world.

But maybe you want to see how great TC2 is for yourself? With the Total Connect 2.0 Test Drive feature, you certainly can. You don't need to sign-up for anything, and the feature is completely free to use. All you have to do, is go to the Total Connect 2.0 website or mobile app, and click the Test Drive button. Please note that the button will appear slightly different depending on whether you are using the website or mobile app.

After clicking the Test Drive button, you will be taken to an identical representation of the TC2 platform. You can then check out all of its features and see exactly how the platform looks and responds. This will show you first-hand exactly what the platform can do you for you. This way, you can make an informed decision as to whether or not TC2 is right for you.

If you decide that TC2 is for you, then getting started with the service is easy. You will need to obtain a Resideo Alarm System with an AlarmNet Communicator. You will then need to get an alarm monitoring plan from Alarm Grid. You will choose a time slot to activate your system. Make sure to follow these tips to make your activation as easy as possible. One of our trained activators will call you at the scheduled time to activate your system. After that, you will receive an email to set up a Total Connect 2.0 account.

If you want to learn more about Total Connect 2.0 or our monitoring service, please reach out to us! The best way to contact us is to email support@alarmgrid.com. We will check your email as soon as possible and reply back at our earliest convenience. We look forward to hearing from you!