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Hi DIYers! We have learned that Resideo has updated Total Connect 2.0. The update is Version 2.12.4. The biggest offering from this update is the ability to control smart home devices more easily. It is also now easier to see the status for smart home devices across multiple locations.


Any Total Connect 2.0 user with multiple locations can see the status for their programmed smart locks and smart thermostats from the Locations Menu. This feature allows users to more quickly review the current status for these smart devices all at once. If you have multiple homes or businesses, this is a great way to easily check your various smart locks and thermostats all at once.

Additionally, the System Administrator and Master Users can now access TC2 to modify the ability for Panel Only Users to control Z-Wave Locks. Before this most recent update, this ability could only be modified directly from the panel. Now you can access TC2 to give a Panel Only User the ability to control Z-Wave locks using their code or take the ability away.

Update 2.12.4 also provides various fixes. This includes correcting a problem that prevented Internet Explorer users from using the New Users Spreadsheet to create multiple new users at once. The update also fixes a problem on the Camera Settings page where the WIFI signal strength indicator for C-Series HD Cameras was displayed incorrectly. Finally an old problem with the End User License Agreement (EULA) on Internet Explorer has been corrected.

You may also notice a new design from the login screen:


If you have any questions about this new update, please reach out to us at support@alarmgrid.com. We look forward to answering any questions you might have.

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Hi DIYers! We're here with a small video recap, covering May 16 & 17. It was a quiet week for our video team, as we only had five new videos. But we gotta give some credit to Jorge, as he cranked out four videos. Jarrett also came through with one. Let's take a look at the videos.

Adding a Profile Image to a Total Connect 2.0 Account

Jorge shows users how to add a profile image to their Total Connect 2.0 account. Each user on a TC2 account can have their own profile image. This helps to add a nice personalized touch to Total Connect 2.0. Any uploaded image will only be visible from TC2. It will not be visible from the panel. If you have multiple users on the same Total Connect 2.0 account, then each user can have a unique picture.


Adding a Location Image to a Total Connect 2.0 Account

Jorge teaches users how to add a location image to a Total Connect 2.0 account. Each location on a TC2 account can have its own picture. You will have a different location for each system on your Total Connect 2.0 account. This is great for users with multiple homes or businesses. Adding a unique image for each location can be a great way to differentiate them. This way, you can be sure that you are controlling the correct system when you use TC2.


Smart Home Items That are Compatible with the Honeywell Lyric

Jarrett talks about smart home items that are compatible with the Honeywell Lyric Controller. The system has a built-in Z-Wave controller for operating Z-Wave devices. Any Z-Wave device can be operated through Total Connect 2.0. The Lyric is also one of the few systems on the market that is compatible with Apple HomeKit. You can have your HomeKit devices set to respond based on activity that affects your system. It is also possible to control your Lyric through your iOS device.


Changing the Installer Code Using a Tuxedo Touch Keypad

Jorge explains how to change the Installer Code for a Honeywell VISTA Alarm System using a Tuxedo Touch Keypad. The Installer Code is the code used to enter programming and make system changes. We encourage most users to keep the code at its default of 4112. This will prevent users from being locked out of programming later. If you forget the default Installer Code, you can always look it up later. If you change the code and forget it, you will need to use the backdoor method to get back into programming.


Features Added in the 2GIG GC2 1.19 Firmware Upgrade

Jorge discusses Firmware Version 1.19 for a 2GIG Go!Control GC2 System. Upgrading to the latest firmware is very important for getting the most out of your system. Firmware Version 1.19 added support for various cellular communicators. If you want to use an AT&T LTE communicator, then you need Firmware Version 1.19.3. You can have a firmware update pushed down automatically to your panel from Alarm.com for a small fee. If your panel is not connected with Alarm.com, you will need an upgrade cable or an upgrade tool to complete the process.

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Hi DIYers! We are happy to announce that we are now selling encrypted IQ Panel 2 Plus Kits. Each kit includes a brand-new IQ Panel 2 Plus with built-in LTE communicator, two (2) IQ DW MINI-S Encrypted Contacts, a single IQ Motion-S Encrypted Motion Sensor, a transformer and a power cable.

Qolsys iq panel 2 plus at and t lte with powerg s line and legac

Last week, we announced that we are now offering IQ Panel 2 Plus Kits that feature the Versa-GE Door and Window Contacts. While these are excellent door and window sensors, they do not offer encrypted communication. Users who want added security will want to use encrypted sensors whenever possible.

The encrypted sensors included with the encrypted IQ Panel 2 Plus Kits use rolling code encryption. When these sensors are enrolled with compatible encrypted systems, they become synced with the panel. This allows a rolling code to be established. Only the panel and that exact sensor will know what the next rolling code transmission will be.

Currently, we are offering two versions of the encrypted IQ Panel 2 Plus Kits. There is an AT&T LTE option and a Verizon LTE option. Both kits are listed below:

The version of the IQ Panel 2 Plus included in these kits is compatible with the Qolsys S-Line Sensors that use this rolling code encryption. Additionally, it is also compatible with the PowerG Sensors that use 128-bit AES encryption. Both the PowerG Sensors and the Qolsys S-Line Sensors are nearly immune to wireless takeover attacks.

Encrypted sensors like these are perfect for users who want protection against possible hacking attempts. The included system is also backwards compatible with non-encrypted 319.5 MHz sensors. This includes the legacy Qolsys and Interlogix/GE Sensors. Each encrypted Qolsys IQ Panel 2 Plus Kit listed on our site comes pre-packaged by Qolsys. As a result, we cannot make substitutions for these kits.

At this time, we do not have kits for the 345 MHz IQ Panel 2 Plus or the 433 MHz IQ Panel 2 Plus. If you want either of those systems, you will have to purchase all the components individually. The only encrypted sensors that can be used with those systems are the PowerG Sensors. Both systems include a transformer and a prepared cable for providing power.

We are sure that many customers will love these new encrypted kits! If you have any questions please email us at support@alarmgrid.com. You may also call us at (888) 818-7728 from 9am to 8pm EST M-F to speak to one of our alarm system planners. We look forward to helping you design the perfect system for your home!

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Hi DIYers! We hope you had a great Mother's Day weekend. Last week, our video team put up a bunch of new videos, 9 to be exact. All were posts on Thursday and Friday. We love helping users get the most out of their alarm systems and smart home networks. Let's take a look at the new videos!

Updating the Firmware on a Lyric Alarm System's SiXFOB

Jarrett kicks things off by showing you how to update the firmware for a Honeywell SiXFOB Key Fob. This key fob is designed exclusively for use with the Honeywell Lyric Controller. Unlike most SiX Series devices, the SiXFOB needs to receive firmware updates manually. The Lyric should be running the latest firmware version before performing the update. Updating the firmware for the SiXFOB will ensure that it works as effectively as possible. Updating the firmware will affect any zones associated with the SiXFOB.


Including a Schlage Z-Wave Lock

The ever friendly and helpful Joe shows you how to include a Schlage Z-Wave Lock into your local Z-Wave network. Pairing your Z-Wave lock is necessary for getting the most out of the device. You need to do this to control the lock remotely and to use it with smart scenes. Pairing a lock with an alarm panel is often a great option. You can then use it with an interactive service platform like Total Connect 2.0 or Alarm.com. Please note that you will need a monitoring plan with access to one of these services.


Excluding a Schlage Z-Wave Lock

Joe helps you some more by showing how to exclude your Schlage Z-Wave Lock from a Z-Wave network. This is an important step if you plan to transfer the lock from one Z-Wave hub to another. You should also do this before completing the initial pairing process. Many Z-Wave smart home devices are paired with Z-Wave networks before they even leave the factory for testing purposes. Clearing the lock first will ensure that you can pair it successfully.


Adding a Siren to the Qolsys Hardwire 16-F

Joe is back again, and this time he's gonna show you how to add a siren to a Qolsys IQ Hardwire 16-F. This is a wired to wireless converter that allows you to use hardwired sensors with a wireless 319.5 MHz system. The module was specifically designed with the Qolsys IQ Panel 2 Plus in mind. What's unique about the Qolsys IQ Hardwire 16-F is that it includes siren terminals and a built-in siren relay which can be controlled wirelessly by the panel. No external relay is needed for the connected siren, as long as the Qolsys IQ Panel 2 has a hardware RF PIC version 11.1.4 G2 or higher.


Powering the Honeywell Vista-20P

If you just can't get enough of Joe, then you're in luck! He will show you how to provide power to your Honeywell VISTA 20P Hardwired Security System. The panel receives power through two sources. Its primary power source is a plug-in transformer, specifically the Honeywell 1321. If the electricity goes out, then the system can remain powered on through its backup battery. We recommend using an UltraTech 1240 for this purpose. All of this equipment can be purchased from the Alarm Grid site.


How Alarm Systems Work

Hey look, it's Jorge! He's going to explain how alarm systems work. The centerpiece of every alarm system is the control panel. This panel receives signals from sensors that are used throughout the premises. There are sensors for letting the system know if a door or window is opened, if there is movement in the area, if glass is broken, if there is a fire, or really almost any troubling condition that warrants your attention. The system then responds based on the zone configuration and its current arming state.


The Tuxedo Touch - Not An AlarmNet Communicator

If you think the Tuxedo Touch WIFI is an AlarmNet Communicator, then you are sorely mistaken. Jorge is here to set the record straight and explain that the Tuxedo Touch is not a communicator. It is just a touchscreen keypad used with VISTA Series Systems. The keypad uses WIFI connectivity to transmit Z-Wave home automation signals to and from Total Connect 2.0. But you will still need a separate communicator for connecting your system with the AlarmNet Servers.


Programming Report Codes For a Self Monitoring Plan With Alarm Grid

Let's say you sign-up for a self-monitoring plan with Alarm Grid. Great! But since you are self-monitored, you don't need your system reporting out to a central monitoring station. Jorge will show you how to disable the reporting codes for your system so that it functions properly. This process is only necessary for self-monitored systems that use Total Connect 2.0. You do not need to disable report codes for Alarm.com Systems, since Alarm Grid can do it from their end.


Defaulting a Schlage Z-Wave Lock

Joe returns to tell you how to default a Schlage Z-Wave Lock. By performing a factory reset, the lock will be restored to its factory default settings. This will clear any Z-Wave settings, as well as any codes programmed for the device. You will need to re-add the lock to your Z-Wave network. You should check the programming sticker on the lock to find the default user codes. The programming sticker is found underneath the device's main cover.

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Hi DIYers! We are excited to announce that the Qolsys IQ Panel 2 Plus with support for legacy 319.5 MHz sensors and PowerG sensors is now available for just $399.99. This is significantly reduced from the previous price-tag of more than $500. Now is a great time to buy an IQ Panel 2 Plus!

Qolsys iq panel 2 plus verizon lte with powerg s line and legacy

The IQ Panel 2 Plus is one of the most advanced wireless all-in-one security systems on the market today. The system supports up to 128 wireless zones, and it serves as a fully functional Z-Wave Plus controller. It also offers advanced features like Bluetooth disarming, live streaming with Alarm.com Cameras, facial recognition, partitioning and more. This version of the IQ Panel 2 Plus supports both PowerG sensors and legacy 319.5 MHz sensors from Qolsys and Interlogix/GE. It is available in both Verizon LTE and AT&T LTE options. Both 319.5 MHz versions have been reduced in price to $399.99 effective as of now.

Please note that this price reduction only affects the 319.5 MHz versions of the IQ Panel 2 Plus. The 345 MHz versions (legacy Honeywell and legacy 2GIG) and the 433 MHz versions (legacy DSC) have retained their original pricing. These versions are also available in AT&T LTE and Verizon LTE variants. You can find those panels with the following links:

We would also like to announce that the original IQ Panel 2 has been discontinued. It is no longer available for purchase, effective immediately. As a result, all of the Alarm Grid System Kits that included the original IQ Panel 2 have been updated to offer the IQ Panel 2 Plus 319.5 MHz System instead. At this time, we are only offering kits with the 319.5 MHz version of the IQ Panel 2 Plus. If you want the 345 MHz or 433 MHz version of the IQ Panel 2 Plus, you will need to purchase the system individually.

Each IQ Panel 2 Plus System Kit includes a brand-new IQ Panel 2 Plus 319.5 MHz System, Versa-GE Door and Window Contacts (3 or 10 depending on the kit), a single Qolsys IQ Motion-S Sensor, a power cable, a plug-in transformer, and a built-in LTE communicator (AT&T or Verizon). You can find these kits in the links below:

If you have any questions about the IQ Panel 2 Plus, please reach out to us. The best way to reach us is to email support@alarmgrid.com, and we will respond back as soon as possible. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you!

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Great news DIYers! The Total Connect 2.0 Service used with Honeywell and Resideo Alarm Panels now supports If This, Then That, otherwise known as IFTTT. This is huge for TC2, as a plethora of new integrations and features are now possible! TC2 users can visit this page to get started.


As you may know, Total Connect 2.0 is an interactive service platform used with Resideo Alarm Systems. The service can be used with any compatible panel that has an AlarmNet Cellular or IP Communicator installed and activated. Once a user has a Total Connect 2.0 account, they can access the platform through the Total Connect 2.0 website or through a mobile app on their Android or iOS device.

Accessing TC2 allows an end user to perform various system functions. These functions include Arming and Disarming their system, checking current system status, controlling connected Z-Wave smart home devices, viewing connected Resideo IP Cameras and more. The end user will need an active monitoring plan that includes access to the TC2 platform. Users who are not currently monitored should check out our monitoring page for more information about alarm monitoring service.

It was already possible to use Total Connect 2.0 to trigger security system and Z-Wave actions based around certain predetermined events and time schedules. But IFTTT support adds a world of new possibilities. Thanks to IFTTT, end users can now quickly and easily integrate peripherals like Lutron Smart Lights, Sonos Speakers, Phillips Hue Lights, Roomba devices, Rachio Sprinklers, MyQ Garage Doors, Somfy Blinds and more.

IFTTT works by using Triggers and Actions. Basically when a certain "Trigger" occurs, an "Action" will follow. Currently, IFTTT only allows TC2 "Triggers" caused by changing the arming status of your system, or an alarm event on your system. We are hopeful that IFTTT will allow specific sensor triggers sometime in the future. Additionally, IFTTT can be used to create Triggers based on date & time or a predetermined schedule. The Action that follows a Trigger could be something like telling your Sonos Sound System to start playing music, your Lutron Lights to all turn off, or your Rachio Sprinkler System to start watering the grass.

What's great about IFTTT is that it is ultra-customizable and offers nearly any possible combination of connected devices and responses. You can have multiple Actions corresponding to the same Trigger, or multiple Triggers to cause the same Action. And despite being extremely intricate in terms of possible combinations, creating individual commands in IFTTT is actually quite easy. We are sure that end users will love this new integration and the ease of use that it provides.

We expect to release new content in the near future to help users get started with IFTTT for TC2. This will likely include all-new FAQs and videos designed to walk users through the process of creating new Triggers and Actions for use with their Resideo Alarm Systems and their connected smart devices. Stay tuned for more content coming soon!

For now, if you want to learn more about IFTTT and how it can be used with TC2, the best way is to reach out to us. We recommend sending an email to support@alarmgrid.com with your question or concern. We will check your email at our earliest convenience and respond back as quickly as possible. If you prefer to call us, you can do so at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you and helping you learn all about IFTTT.

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Hi DIYers! Today, we want to discuss some of our favorite smart locks from the likes of Kwikset, Yale and August. There are many great reasons to add a smart lock to your home, and we are sure that you will love the convenience they offer. They are great for Alarm Grid monitored customers.




Smart locks represent a great addition to nearly any home or business. These devices typically enroll with a central hub, such as a Z-Wave controller or into your Apple HomeKit network. You will then be able to control the lock through an app on the Android or iOS smartphone. This is great if you ever want to let someone inside while you are away and then make sure the door is locked after they leave.

Z-Wave locks are particularly useful because you can access them through the Total Connect 2.0 or Alarm.com service that you use with your security system. These services will also provide you with text and/or email alerts whenever your lock is used. And iOS users always appreciate HomeKit compatibility. They find it highly convenient to be able to control their smart locks through Siri voice commands.

Alarm Grid has been putting out some FAQs to help you get started with various Z-Wave locks. We encourage you to check out some of the FAQs listed below:

Of course, you can buy some excellent Z-Wave locks from Yale, August and Kwikset on our site. Let's take a look at some of our favorites from each of the three companies:

Yale

We actually got a first-hand look at many of the Yale Locks at ISC West 2019. Our team was highly impressed with these locks, and we think any of them would make for a great addition to your home. The Yale Assure Locks were particularly exciting for their added reliability, touchscreen control and Z-Wave Plus functionality. These include the Yale YRD226, Yale YRD246 and Yale YRD256 models. The YRD256 receives special recognition for having both a HomeKit Version and a Z-Wave Plus Version available from Alarm Grid.


Alarm Grid has been particularly impressed with the ease-of-use and overall reliability offered from the Yale Locks. They are available in a multitude of designs and styles so that you can find the lock that fits your home. Whether you choose a HomeKit model or a Z-Wave Plus model, we are sure that you will be extremely pleased with the performance and reliability when controlled remotely.

August

August and Yale are actually both manufactured by the same company, Assa Abloy. The name of the game here is the August Smart Lock Pro. This is one of the best and most versatile locks in the industry, and we cannot recommend it enough. The biggest selling point of the August Smart Lock Pro is that it can utilize Z-Wave Plus technology and connectivity with Apple HomeKit at the same time. Usually, a lock is restricted between one or the other. But that is not the case here.

The round design helps the August Smart Lock Pro stand out from other smart locks. It is sleek and smooth, and an LED light helps the user with setup. The entire process is completed through the August Home App to make setup and installation as easy as possible. Users looking for something different with some great advanced features can't go wrong here.

August smart lock pro dark gray z wave deadbolt lock 3rd generat

If you want to use Apple HomeKit with the August Smart Lock Pro, then the August Connect WIFI Bridge must be obtained as well. Alarm Grid actually sells the August Smart Lock Pro and the August Connect Bridge in one convenient package. They can also be purchased separately. The Smart Lock Pro can also communicate with your phone wirelessly through a Bluetooth connection. This is great for automatic unlocking when you arrive home. And users will certainly appreciate the integrations with Amazon Alexa, Google Assistant, Nest, AirBnB and HomeAway.

Kwikset

Not to be outdone, Kwikset offers their own smart locks that we have shown tremendous success in our personal testing. These are simple, yet effective locks that each feature their own timeless design. They use Z-Wave Plus technology for easy pairing with your wireless home security system. You can then control the lock from the panel or through a convenient app like Total Connect 2.0 or Alarm.com. You can even receive notifications from TC2 or ADC whenever the lock is used.


The two Kwikset Locks that stand out the most for us are the Kwikset SmartCode 888 (shown above) and the Kwikset Obsidian. The Kwikset SmartCode 888 is an affordable option for users who want all the great features and functions of a reliable smart lock. It offers a touch-button keypad, with backlit keys for easy operation at nighttime. Meanwhile, the Kwikset Obsidian offers a sleek and futuristic touchscreen keypad for entering codes. The device uses advanced SecureScreen technology to prevent intruders from figuring out codes based on fingerprints. It also offers 128-bit AES encryption for added security.

All of the locks mentioned above are available for purchase from Alarm Grid now. If you need help deciding on a lock, please reach out to us by sending an email to support@alarmgrid.com. We will check the email at our earliest convenience and respond as quickly as possible. We look forward to helping you find the perfect Z-Wave or HomeKit lock for your ever-growing and evolving smart home!

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Hi DIYers! It's time for a new video recap. Our video team has settled down and gotten back in the swing of things since ISC West 2019. This time, we have six new videos for you to check out. The videos feature Jorge and Joe to help you learn how to use your alarm system. Let's take a look!

Fire Sensor Notifications from a Lyric via Apple HomeKit

Jorge explains why users don't get specific notifications regarding fire-safety sensors on their Honeywell Lyric Alarm Systems from Apple HomeKit. The important thing to remember is that HomeKit only provides specific notifications for security Response Types. If a life-safety sensor like a smoke detector or a CO detector activates, then HomeKit will only provide a General Lyric System Alert. That is why it is important to continue to use the Total Connect 2.0 platform alongside the Apple HomeKit service. Total Connect 2.0 will provide specific notifications for any Response Type.


Excluding A Yale Z-Wave Lock

Joe shows users how they can exclude a Yale Z-Wave Lock from their Z-Wave network. You should always make sure to exclude a Z-Wave device before attempting to pair it with a Z-Wave network. The Z-Wave device may have been paired with a different network for factory testing purposes. Clearing the lock from the network first ensures that it will be able to pair successfully. Please note that the exclusion command for Yale Z-Wave Locks is [Master PIN] + [#] + [7] + [#] + [3] + [#].


Defaulting A Yale Z-Wave Lock

Joe demonstrates the process for performing a factory reset on a Yale Z-Wave Lock. Doing this will reset the Master PIN Code back to 12345678, delete any added codes and reset any configured Z-Wave settings. The device will need to be re-enrolled with a Z-Wave controller after doing this. You will still need to exclude the device from the Z-Wave network before you will be able to re-enroll it. The factory reset process is performed by pressing and holding the reset button as you apply power to the lock.


Including A Yale Z-Wave Lock

Joe helps users with including a Yale Z-Wave Lock into a Z-Wave network. The process involves putting the Z-Wave controller or hub into its inclusion mode and then activating the inclusion function on the Yale Z-Wave Lock. You should clear the lock from the network before you attempt to perform the enrollment process. The command for activating the inclusion function on the lock is [Master PIN] + [#] + [7] + [#] + [1] + [#]. You may need to configure the lock settings after enrollment.


Keyfobs That Are Compatible With the IQ Panel 2 Plus

Jorge shows users which key fob devices are compatible with the IQ Panel 2 Plus. This depends on which type of IQ Panel 2 Plus System is being used. These systems can support 915 MHz PowerG Key Fobs and one type of legacy frequency (319.5 MHz, 345 MHz or 433 MHz). The 319.5 MHz varieties support Qolsys Key Fobs and Interlogix/GE Key Fobs. The 345 MHz varieties support Honeywell 5800 Series Key Fobs and 2GIG Key Fobs. The 433 MHz varieties support Legacy DSC Key Fobs.

Putting the 2GIG GC3 into RF Learn Mode

Jorge shows users how to put a 2GIG GC3 Alarm System into its enrollment mode for learning-in new sensors. This is a necessary step when you go to add new equipment to your GC3 System. After you have accessed the wireless zone you want to configure, you can choose the "Serial Number" field. This will give you an option to put the panel into its wireless enrollment mode. You can then activate the sensor to learn it in. You must configure the zone settings after enrollment.

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Hi DIYers! We had our video team working crazy hard covering ISC West 2019. But now it's back to the grind with our usual video updates! We managed to get up four new videos for April 18th and 19th. Kudos to our technicians for working so hard. Let's take a look at our latest videos!

Connecting the Honeywell Tuxedo Touch To WIFI

Jorge demonstrates the process for connecting a Honeywell Tuxedo Touch Keypad to a WIFI network. The Tuxedo Touch must be connected to the network so that it can communicate properly with Total Connect 2.0. Proper network connectivity is necessary for the keypad and the Total Connect 2.0 platform to remain constantly in sync. Whether a user operates a Z-Wave device or a smart scene from TC2 or their Tuxedo Touch Keypad, the other platform will receive notice regarding the device activity.


Factory Resetting a Tuxedo Touch Keypad

Jorge shows users how to perform a factory reset on a Honeywell Tuxedo Touch Keypad. By performing a factory reset, all device settings and configurations will be restored to their default values. This is a good option if you are taking over the Tuxedo Touch Keypad from someone else and you want to start fresh with original settings. A factory reset might also be performed as a final troubleshooting step if the device is not working properly. But keep in mind that the entire keypad will need to be reconfigured!


Testing the 2GIG SMKT3-345 Smoke and Heat Detector

Jorge teaches users how they can test a 2GIG SMKT3-345 Smoke and Heat Detector. The device has a test button that allows a user to test the device's LED light, sounder and signal transmission. But you must perform a manual test if you want to check the functionality for the sensor. This means using canned smoke to test the photoelectric smoke detector and a hair dryer on the highest setting to test the heat detector. Remember to place your system on test mode before testing!


ADC SVR122 Feature Overview

Joe talks about the ADC-SVR122 Stream Video Recorder. The Stream Video Recorded is designed exclusively for use with Alarm.com Security Cameras. It allows a user to achieve a 24-hour continuous recording schedule. The user can login to their Alarm.com account through the website or mobile app to view recorded clips that are stored on the ADC-SVR122. They can also connect an HDMI monitor for local viewing. The ADC-SVR122 can support up to eight cameras, and it comes in 500GB and 1TB storage options.

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Hi DIYers! We sure have been busy the past couple of weeks following the ISC West 2019 Convention! The vast majority of our content has been posted, and we are now ready to resume our normal posting schedule. We would like to thank all of you for following us throughout this exciting event!

Alarm grid inside security stickers

At present, our video team may still have a few interviews and ISC West 2019 overview videos that we may decide to post. But most of our content from the convention has been posted and discussed. While there may still be a few surprises up our sleeves, you can now expect us to continue with our regular posting schedule. This means daily blog posts Monday thru Friday, as well as any immediate breaking news that affects the security industry and/or our monitored customers.

If you missed any of our content from ISC West 2019, we strongly encourage you to scroll down and check it out! We have first-hand looks at new and upcoming products, in-depth interviews with industry leaders, and general discussions outlining the biggest security event of the year. It truly is an exciting time for the security industry, and we are sure that you will want to stay current with the latest news!

Some of the ISC West content we covered this year includes:

Just because ISC West 2019 is over does not mean you should stop checking our blog! We are always posting new and interesting content to keep you in the know. You can expect a fresh post on Monday covering the latest news from Alarm Grid and the security industry. We would like to thank all of you for following us during ISC West 2019. And as always, thanks for keeping up with Alarm Grid. We are extremely proud to help keep your homes, businesses and loved ones safe and protected at all times.

And don't forget, Alarm Grid monitored customers can always receive free support online and over the phone! If you are an Alarm Grid monitored customer, or if you are interested in joining Alarm Grid, the best way to reach us is to email support@alarmgrid.com. We also offer phone support at (888) 818-7728 during our business hours of 9am to 8pm EST M-F.

Whether you have been a longtime Alarm Grid customer or you are just getting started with home or business security, we thank you tremendously for your support, and we look forward to hearing from you soon.

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